Develop Bugs

Freezing problem

I guys,
A friend of mine has some troubles with is Arthemis (SPVM650 in fact).
He buys it on ebay (used but barely new) and since he has it, the PPC is freezing...
At the begining it was on WM5 orange ROM, I installed tomtom and other stuffs and the mobile was freezing time to time, freezing when receiving an SMS, freezing when receiving a call...
When it freeze and you reboot it by reset boutton or removing the batterie, it doesn't reboot for sure... it can freeze again
So I decided to install a WM6.1 Release_Aje_fr_3.00Beta3_Nini to get reed of this creepy system
http://forum.xda-developers.com/archive/index.php/t-316411.html
So everything works fine but the mobile still freeze again and again
Sometime it's on boot (when the mobile gets on today screen) sometime its 10 seconds later...
Sometime you can use it but the phone won't ring or you get some strange characters (like â or ä or ê or ë...)
When it freeze, you can't use the touchscreen or the buttons anymore but pushing the buttons light them and the screen follow time procedure (shutting backlight or go asleep) and pushing the power button allow you to get the dialog box and shut the ppc down
I try to boot without storage card and sim card with the same result...
So I am out of ideas and a little bit upset because I advice my buddy to take a WM phone and he's stuck with this sh***
If any of you has an idea of what to do it will be muchly appreciated

Freezing and Blanking problem
I had the same kind of problem with phone freezing several reboots daily and sometimes the phone doesn't turn on even when battery removed and so on very frustrating I can tell you. But their is hope as I spent time reading through lots of threads in here and what worked for me was openning the phone up to the mother board and cleaning it with some form of electronic pressurized cleaner.
Believe it or not my phone has been working fine now, you will need to read a manual on opening the phone, I have the Xda Orbit.

Thank you for the tip...
I already try to open this damned phone because my buddy drop the phone and the housing is a little bit damaged but it is different from the first problem (the phone was already freezing).
So I buy a housing on ebay, its very chip but the price too so I try to remove the old housing following some pdf I found but i Have some piece at the right of the screen, under the housing (at the middle of the phone) which prevent me to remove the top housing... so I got stuck, I had to mount everything back before getting to the motherboard...
The piece bloking me is some black plastic peak which seems to go from te top housing to the motherboard or something like that.. it's not reference on the pdf I found...
So I am willing to try the cleaning spray (I got some at work) and perhaps going back to a genuine HTC rom just to be sure... and If it don't goes anywhere... I wille become friendless

Phone always has a white screen, but seems to work

Hi Forum,
I got a dash with the WM 6.1 from this great forum.
Somehow since yesterday the screen turned completely white
There was no physical impact on the phone what so ever...
When I turn the phone on, the screen is all the time white... but the phone is still working since the alarm is still ringing....
I've tried already the following:
- took the battery out for over 6 hours and tried again
- with and without sim/sd card
- to reset the phone but with no success since I cant see anything (2 softbuttons, powerbutton etc.)
- putting WM 6.5 with no success with the Error 270
- pressing and holding any button
- tipping the jagger for 3 times
- and finally hitting the phone
All these steps didnt use me anything...
I'd be gratefull for any sudgestions
Maybe the screen is just damaged and its not because of the software...
thanks a lot,
RedDot69

Hard-reset will be best option and can be done blind since it's button sequence as known then green key, i knopw that peeps have done it blind and with you spending enough time it will be sorted... The other option is bootloader and flash your stock ROM as won't get an error 270

thanks for the fast reply.
ok about the hard reset.
I hold both buttons beside green and red button then while holding i turn on the phone (power button more then 3 sec.) after it turned on i let go of the buttons and press the green button (I pressed it a several times). What after that?? will everything happen automatically??
if yes then the hard reset wont help since its still white...
unfortunately I dont have the original ROM anymore (WM5).
Do you know where I can get it??

Ok I guess I managed to hard reset this thing.
Unfortunately with no success
can anyone help?
will the problem be gone if I change the display?

RedDot69 said:
Ok I guess I managed to hard reset this thing.
Unfortunately with no success
can anyone help?
will the problem be gone if I change the display?
Click to expand...
Click to collapse
Can you sync with your PC? That's something that you haven't state in your original post.

From what you have posted in the first post, looks to me like your phone has suffered water/moisture damage. Classic white screen, nothing shows, display turns off after default timeout seconds, phone functions smoothly. For this to occur, you dont have to dunk the phone in water, phone in pocket when exposed to light rain, snow will do it.
If this is the case, the first thing you can do to salvage the phone is to remove the battery, otherwise the charge will short circuit more, leading to irreparable damage.
Second thing, try and keep it open for 24 hours or more and try ONCE more, just once, if the moisture has been evaporated. If not, remove battery again.
Next you will need to find a service center where they will dismantle the phone and physically air dry the PCB, and hopefully if it hasnt already shorted, it will come back to life.
The cost for this could vary from minimal to astronomical, depending upon which country you are in.
Do not take my words for granted, do a google for phone water damage, find out if those are your exact symptoms.
All the best.

gmaniac2008 said:
Can you sync with your PC? That's something that you haven't state in your original post.
Click to expand...
Click to collapse
yes I can. I already saved the contact list The phone is perfectly working beside the white display...
@ ccpraveen
I really dont think thats the case. Since I was sleeping on the couch, the phone's alarm went of like at 11 and it was all ok, then 30 min later the screen was all white
And the night before I left the phone at home...
Bringing the phone to some service center is out of question, since I live in Germany... If possible, I'd have to repair it my self...
By the way the Display time out works too... Somehow I got the feeling that it wouldnt use me anything to change the display

please, can no one help

RedDot69 said:
please, can no one help
Click to expand...
Click to collapse
install this on your computer http://www.mymobiler.com/
it will silently install on your s620 when it syncs with activesync and you will be able to view your screen from your computer monitor
if everything works buy a new lcd from ebay and replace it because its probably broken

--- sorry didnt want to post ---
Please skip this reply and read the next (cant delete this anymore)

ducamie said:
install this on your computer http://www.mymobiler.com/
it will silently install on your s620 when it syncs with activesync and you will be able to view your screen from your computer monitor
if everything works buy a new lcd from ebay and replace it because its probably broken
Click to expand...
Click to collapse
thanks a lot for the very usefull link
I installed the programm and I can see my display on my monitor
Then I hard reseted the phone
Installed WM6.5 from the forum successfully
But the display is still all white
If anybody thinks that the problems any way not from the display please do tell.

RedDot69 said:
thanks a lot for the very usefull link
I installed the programm and I can see my display on my monitor
Then I hard reseted the phone
Installed WM6.5 from the forum successfully
But the display is still all white
If anybody thinks that the problems any way not from the display please do tell.
Click to expand...
Click to collapse
My impression is that you have a hardware problem, maybe your screen has something loose. If you state that you will fix it by yourself, you can read the sticky on how to take apart your dash.

There are also power management settings that will turn the display white, however if it is white all the time, then it's probably hardware. Loose connections does sound possible. I'd check that first

You can try the following:
*- COMPLETELY disassemble your phone.
*- Take the PCBs apart on a table or something.
Then... take an hairdryer!!!
You have to dry your PCBs: take a PCB in your hand and do the work.
Be aware of not using TOO HOT air, or you'll melt all.
If it doesn't work, try to dry your LCD.
Doesn't work?
Okay, then the only 2 possible fixes are:
*- Replace the LCD Flex Cable if not integrated in the LCD.
*- Replace the LCD.
Hope that you'll get your phone fixed and running

Problems installing software

Hi all, I got my touch pro 2 through Orange a while back and I have this frustration which is really ticking me off. The touch screen stopped working!
It looked like it had a fine film of transparent oil which surrounded a fine grid pattern which you could see if you held your phone against the light at an obscure angle. Nothing is more infuriating than trying to back up your phone, or import emails onto the computer before sending it away for repair, to find that the back up software that comes recommended can't be installed because... wait... you guessed it.... you need the soddin touch screen to install the bloody thing.
My question to you guys is this, has anyone found a way to use the keyboard as an alternative to 'ok', 'cancel', 'install' and other important functions?
It has already been away for repair becuase of this 'recognised' issue, and now it's gone again. I'm getting fed up with HTC stuff going faulty on me, and i've had a lot of their products, however nice the phone is.
Thanks in advance for any and all assistance...
insomnai

[Q] Touch Screen Problem

Recently I began to notice a problem with my phone. Whenever I have the keyboard slid out the touch screen is almost non-responsive. So over the past few days I've tried observing what the exact problem is and I think it could be the cable/ribbon that connects the touch screen to the keyboard. I'll have to tilt the screen back and forth before it will actually recognize me touching it. And I've noticed when I rub that ribbon it seems to work. There's also a crease in the ribbon where it folds on it when you close it. I believe this is the problem but I'm not sure and I want any advice/tips I can get. If it is the cable can you order a new one and replace it yourself?
Thanks in advance

Any ideas anyone? I cant get it to half work so I can text and stuff but I have to press it hard and it still wont work at times so something somewhere or another is wrong.

Tripp-phpBB said:
Any ideas anyone? I cant get it to half work so I can text and stuff but I have to press it hard and it still wont work at times so something somewhere or another is wrong.
Click to expand...
Click to collapse
Flash the stock ROM and SPL, and do a warranty exchange. This isn't a device you want to open up unless you really know what you're doing and are certain of the issue. If you really want to give it a go, then just buy a non-functioning unit from eBay to use for parts. They can normally be had for less than $40.

Wow, I cant believe that I finally found someone with the same problem as I have.
At first I thought that it was a software issue and I reloaded the software on my device.
The screen responds to presses with the keyboard in, but extended it doesnt respond and only the external keyboard works.
So to type a nice long sms I would have to start it on my display, flick out the keyboard to carry on and then flick it back in before I could press send or anything.
How frustrating.
But I did a test now and flicking the keyboard out and then slowly slowly pushing it back in I can get to a stage where both the external keyboard and screen responds at the same time again.
Definitely a ribbon problem or something.
Only had this phone for a few months now and if it already doing this then I am not feeling too obtimistic about its future.
Well, time to take it in for a warranty repair. I wonder how much greaf I am in for now.
Time to pull out my awesome trusty Artemis out the cuboard.

Tripp-phpBB said:
If it is the cable can you order a new one and replace it yourself?
Click to expand...
Click to collapse
I had a friend that had this problem with his TP2 which I've successfully repaired. First thing if you want to do it yourself, go to youtube and look for the Rhodium disassembly video (this will help you a lot). It is not difficult to change any parts in the phone provided that you proceed with caution and take the necessary precautions.
If you are afraid or have never opened up a phone to fix parts, then I would suggest to send it to HTC - this would be devastating if you managed to break up the motherboard by mistake or any other parts in the process of fixing the flex cable.

Tripp --
Did you ever find resolution to your problem? Recently my phone started having the same problem, which I originally thought was related to messing up the calibration file when I put loaded xdandroid GBX0A.
However, it sounds like my problem is pretty similar to yours -- touchscreen works fine when the keyboard is closed, but when it is open it only registers on the bottom of the screen -- which is actually useful in some sense because I can still hit the soft keys in the messaging app and such, but not so useful if you want to scroll using the touch screen. If I play around with the z-hinge a bit, sometimes it starts working -- which sounds like the same thing that you described.

Sorry, I just seen your post but I never fixed mine as I went ahead and bought another phone (Evo) but I did research the problem quite extensively and the problem I believe lies in the ribbon that connects the two halves of the phone. If I remember correctly the motherboard is in the side with the keyboard and that's why when it's slide out, the touch screen won't respond correctly. You can find the part online and replace it yourself. I've taken mine apart and it's not that hard but as said, you need the right tools and to be very careful.

Hi guys
I have tried all the above
Last resort is i got sprite backyup to work
BUT HOW THE HELL DO YOU HIT "NEXT" OR "OK" FROM THE KEYBOARD AS SCREEN DOESNT WORK????

Touch screen doesn`t work anymore

Yesterday suddenly my phone just deny to work with touch screen. I try hard reset with update.zip. I try clear data with button combination. I wonder what can be the cause? Is there anyone with the same problem? I wonder if i change the touch screen what will happen? Because the screen is not broken, i didnt hit the phone. The touch stopped just when it was with screen off. I hit the power button to wake it up, and then cant swipe.

Yes unfotunately mine as well. It happened 1 year ago, touchscreen used to work randomly. So I sent it back to China, but it was working perfectly.
After getting it back it worked for 1 month, and since impossible to do anything. Without touchscreen no TWRP, no backup possible, no flash.
It's a brick now and it is no guaranteed anymore. I lost my money my time and my nerves.
So sorry for you but I don't think you'll manage to fix it. I think it's an hardware issue.

You can try use OTG cable and a mouse.
Mine touchscreen have an row in the middle, with about 1 centimeter that don't recognize the touch, all the rest work perfect. With a mouse, work all.

Mine stopped working one morning. I left the phone on the bedside table and the next morning the touch screen didn’t work..that’s all…the screen is fine, I didn’t have any accident with it...
It was 4 months ago.. I tried everything I could to revive the phone, but I couldn’t.. so I bought a new phone, from different brand obviously
Good luck with yours!