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hi
i have the xda2s, that has a fault, when the battery is taken out it will not switch on for a good few hours. the power button works fine as i can turn the backlight off fine when on. i have sent the phone off to the xda repair center, but they nust have overlooked it, and sent it back with the same fault. ive been trying to get through to o2 about getting the phone replaced, as i dont want to wait the week and a half for xda repair center to fix the phone. but o2 customer services dont whant to be of any help since i dont have an o2 sim contract. i dont see why i need one, as its there phone and its faulty and still in warrenty. im leaving on a buisness trip in the next week and will be out of the country for quiet some time. so i havent realy got time to sending letters to get things sorted.
any help would be appreciated
thanks
Ariel
could be some really simple. Does a red light come on (top left) when you try and charge the unit. if so i had the same problem. i was charging the unit on a slight angle (so much for ergonomic desks) must have given it a bad connection. I'm sure you have already tried this but when i happens take the battery out for a min then give it a go.
your right about the red light, ive just placed an order fot the xda 2s cradle,do you think that would solve the problem
when i take the battery out it takes a good few hours to switch back on, is the phone now broken at the bottom, or is it just simply a case of not useing the usb cable charger again, would that solve the problem.
i had a suspecion that it could be the charger because my xda 2s with a broken screen developed the same recently aswell.
i realy hope this isnt permanent and if it is, hope its covered under warrenty
thanks for your help
Ariel Cohen
ok looks like te problem was just the clip. its cracked on the side, so that not all the clip moves when you lock the battery in place. as the clip also has the power of turning the phone off, most probebly to stop a short circuit, it seems that the half that dosent move is stuck in the off postition. this can move by applying a little presure. does anyone know a way of fixing the clip or possibley getting a new one from somewere. or could it be covered under warrenty, can you think of an excuse were it could be.
thanks for all your help
Ariel
Super Glue!
I just bought a blue angel (Mda iii) off ebay.
The unit seemed ok, but after an hour of setup the screen alignment was off. Re-aligned, an went on.
Now, the unit can't be aligned. Have hard reset and it just continues to run through the alignment pattern.
I've not dropped it, or any of that type of stuff. Any Ideas? Sounds like I got a bad deal from the seller.
Thanks,
Steven Foster
Hey Steve!!!
When u hard reset it, does it not get past the screen alignment, or does it??? Because once your device is on, you can try align it through the settings menu... start>setting>system>screen>align screen... But if it does not get past alignment at start, then i think you have a bit of a problem...
stevef5710649 said:
I just bought a blue angel (Mda iii) off ebay.
The unit seemed ok, but after an hour of setup the screen alignment was off. Re-aligned, an went on.
Now, the unit can't be aligned. Have hard reset and it just continues to run through the alignment pattern.
I've not dropped it, or any of that type of stuff. Any Ideas? Sounds like I got a bad deal from the seller.
Thanks,
Steven Foster
Click to expand...
Click to collapse
get a rom from the FTP and flash it with a new rom, maybe it is software related, if this does not work then it may be the sensors on the screen, that take part in the alignment of the screen.... maybe it was dropped previously and thats why it was sold on ebay, how much did you pay for it???
I had the same problem on my second MDA3. I changed the first, than I changed the second one to a third all with warranty. I think it is a hardware bug! no change of the firmware is solving the problem, I tested that so much.
Steve,
best bet is to bring your device to the nearest service point. I've had the same experience with my xdaIIs, and ended up returning 5 of them for the screen problem. The dealer explained it was faulty screen from manufacturers, and they found 1 batch of shipment (10 units) with the same problem.. Good luck :wink:
My and my other 2 mates bougt XdaIIs's. And my Xda and 1 of my friend's experience the problem. Well... that makes it 2 out of 3 XdaIIs's with screen alignment problem.
Fortunately when we brought our Xda's to the service centre down here, they said, this is a known problem with XdaIIs. They've been getting many complaints the same as ours.
But, no worries whatsoever. They quickly replace the whole screen. And it took only 3 working days.
Now that's what i call customer service!
I got caught in that major downpour on saturday and my BA and Globalsat BT-338 GPS unit got soaked.
I dried them off in the car and tried the BA. It powered on, and on the blue imate screen (I flashed it with a PDA2K image) I saw a very brief bit of corruption on the screen. It got into windows then rebooted.
I got it home, dried some more, tried again. Dead as a doornail.
Put it in the cradle, the red "break call" button was dimly flashing. Not an even flash, a bzzt bzzt "I am shorting" kind of flash.
I immediately pulled it out of the cradle and left it to dry more overnight.
Today I tried it out of the cradle, still dead. Gingerly put it in cradle, the top right light went red (low battery I think this means) but no flashing break light so I left it and it went orange (indicating normal charging) after a while. I powered it on and it works. I still get the same brief bit of corruption just after the serial / rom ID screen on bootup.
It would not sync howver. I tried my lil-sync travel sync lead and that synced. I then had the idea of pulling the power plug out of the back of the cradle and letting it reset. It now syncs in the cradle.
All seemed good I thought. But I soon realised that the power button doesn't work. I cannot turn off the screen. If I hold the button down it toggles the backlight, so the button itself isn't broken, but I don't know what is...
I suppose I will have to call O2 and they will tell me to send it to a repair centre, but that will probably a) take ages and b) possibly cost loads.
I was thinking of taking it to a repair shop but I doubted they would know how to fix a BA. Also they may try to rip me off.
Any suggestions ?
Also if you know the best way of going about getting my globalsat BT-338 GPS repaired also that would be great. When I plug it in to charge the orange charging light flashes briefly but then nothing.
worst come to worst, install something like handymenu and make a quick action link for turn off, then assign that quicklink to one of the buttons to turn it off.
not sure that will work to turn it on though - unless you've worked out another way to do that?
When something gets wer, always take the battery straight out and thouroughly dry the inside with a hairdryer before trying to turn it on again. Probably not much help to you now though
I bet 02 will fix it for about £50.
I don't have a hair dryer - you need hair to make it worth having one and I haven't had any hair in years !
I will give O2 a call and see what they say.
I have a XDA2s for parts
Hallo
If you are interested i have O2 xda2s with brocen screen for parts exchange feel fre to contact me
07746555729
Take it to O2 just tell them it doesnt work and you dont know whats happened to it... play it dumb... always works for me. they replaced my entire screen with a brand new one for nothing and it only took under a week. It was so obviouse i had dropped it since ther was a clear dent at the top of the BA. only thing is that if they want to charge you for repair and you decide not to go ahead they will charge you to post it back to you.
DJUPLIFT
exactly what i did uplift
posted it in today, fingers crossed...
I think I am defo gonna get insurance if I get it working again, too much worry...
well I sent it in to the official repairers (Anovo) and they sent it back "Fixed under warranty"
Except that it was NOT fixed, it was displaying the exact same fault, which is SO easy to replicate, how the hell can they call it "Fixed" ???
So I call up O2 cust serv and tell them. They asked me to fax in receipt from repairers which I did and they said they would be sending me a brand new handset
Woohoo !
Well i was happy with o2 till i noticed a ****ING crack on the bottom left hand side of the screen. so i went back a week later cos i was working and didnt have time.
Told them that it was sent back to me like that and they basicaly said piss off.... said they couldnt do anything about it that i could have broken it anytime myself... fair enough. So now i have an xda with a cracked screen and anywhere down in the left corner i have to touch about 6mm to the left of
any button to press on it.
So pressing the New button is impossible.
I cant belive how they didnt even question about how the screen stopped working the first time, so why the hell cant they replace it again!?
Im proper pissed off :twisted:
Anyone know anybody that has a dead xda with a working screen id gladly pay good money for it!
annoying, but I would imagine the screen is quite easily replaceable.
It's gonna cost, but better than being left with a paperweight...
You guys are not gonna believe this...
So O2 send the new handset.
When I got it I decided to use my old battery until the new one had charged.
Guess what... same problem !!
IT WASNT THE PHONE IT WAS THE BATTERY !!!
So, if your XDA fails to go into standby mode when you hit the power button - don't suspect the phone, suspect the battery !
evilc said:
exactly what i did uplift
posted it in today, fingers crossed...
I think I am defo gonna get insurance if I get it working again, too much worry...
Click to expand...
Click to collapse
if u do, make sure u dont get it wet, cos o22 insurance wont cover water damage.
I can't use O2 insurance anyway, you can only insure with 02 within something like 14 days of purchase.
Got same crack but in the right-hand bottom...
I am using my device in landscape mode while waiting for a reasonably priced spare part donor. Rotating the screen usually helps.
DJUPLIFT said:
Well i was happy with o2 till i noticed a ****ING crack on the bottom left hand side of the screen. so i went back a week later cos i was working and didnt have time.
Told them that it was sent back to me like that and they basicaly said piss off.... said they couldnt do anything about it that i could have broken it anytime myself... fair enough. So now i have an xda with a cracked screen and anywhere down in the left corner i have to touch about 6mm to the left of
any button to press on it.
So pressing the New button is impossible.
I cant belive how they didnt even question about how the screen stopped working the first time, so why the hell cant they replace it again!?
Im proper pissed off :twisted:
Anyone know anybody that has a dead xda with a working screen id gladly pay good money for it!
Click to expand...
Click to collapse
My Hermes 8525 display has gone fully white.. I cant see or do anything on it.. Anyone got any idea why this is so ??
8525,
Dutty's Premium Windows Mobile 6
try searching...
typed in " white screen hermes" and came up with a heap of links... heres 1 : http://forum.xda-developers.com/showthread.php?p=2254487
Did the display fade to white? Or did you turn your screen back on and find it was all white?
There's a known problem for HTC Hermes with the D-pas causing white screen, and a little mod to fix it by putting something behind the D-Pad itself such as a small very thin piece of foam. Obviously this requires taking your mobile apart.
If you flashed and then got a white screen I'd try getting into your bootloader and take it from there....
2 solutions
Hi,
had the same problem. I took the battery out (read this in one post somewhere here) and then everything went ok. I also saw the post about the dpad, but was not nessesary. Although I think I was just lucky. I think that it happens often, you should do that.
Regards,
They display faded into White.. It was working fine. one fine day, as i was replying to a text message.. or when searching phone book.. or any action.. slowly the entire screen faded into white.. once i did a restart and removed the battery a cpl of times and it seemed ok.. but now its permanently white.. i cant even enter boot logger mode.. or even if i did, i wont know or cant see that i am in bootlogger mode...
Any ideas??
southeastblue said:
Did the display fade to white? Or did you turn your screen back on and find it was all white?
There's a known problem for HTC Hermes with the D-pas causing white screen, and a little mod to fix it by putting something behind the D-Pad itself such as a small very thin piece of foam. Obviously this requires taking your mobile apart.
If you flashed and then got a white screen I'd try getting into your bootloader and take it from there....
Click to expand...
Click to collapse
1st, scuse please 1st post, bad day at work...
1. Does it get hot anywhere on the front of the hermes. A mate of mine had a capacitor burn out that caused white screen...
2. Try opening the keypad then reseting. This worked for mine BUT it is a pressure issue and as I closed it found that touching a certain spot in the bottom right corner of the casing would make it whitescreen again.
Other than that you might have to open up your hermes to try and fix...
Heres how to open up :http://michael-channon.spaces.live.com/PersonalSpace.aspx?_c02_owner=1
Make sure you have the correct tools though as it makes life easier. No. 6 torque key and a flat bladed screwdriver are good..
Cheers...
I just had the same problem on my TyTN. Everything but the cover and battery was replaced in warranty and now it is solved. It seem to be the connectors to the screen that crack.
southeastblue said:
There's a known problem for HTC Hermes with the D-pas causing white screen, and a little mod to fix it by putting something behind the D-Pad itself such as a small very thin piece of foam. Obviously this requires taking your mobile apart.
Click to expand...
Click to collapse
Read the thread for this and see if you are having the same problem as many of these people. It helped me figure my own problem out a lot. Good luck
Dillsnik said:
Read the thread for this and see if you are having the same problem as many of these people. It helped me figure my own problem out a lot. Good luck
Click to expand...
Click to collapse
This is the same thing that happened to me At&T told me it was the D-pad because that broke before my white screen issue and they replaced it for me
white screen probs
had the same problem on a few hermes now....replaced the screen to no availl....after many other trials i replaced the circuit board under the d-pad and problem sloved.....i havnt got the know how to test the board for faults but i would agree that the board is the problem any one know what the function of the part is exactly....screen controller????
screws...
I had the same problem and was able to fix it temporarily using the foam-behind-the-Dpad-connector trick several (like 6 or 7) times but it always went white again within a few days. I finally got it to stick by loosening the tiny screws on the connector very slightly...haven't had a problem since. I'm not entirely convinced it wasn't just completely luck though. But seriously after so many times trying different thicknesses of foam and banging my head against the wall, I'm glad something worked. And now I can take it apart and put it back together in about 7 minutes, so that's a bonus! Might be worth a try if the foam thing doesn't work. Good luck.
-Nevins
Hey thanks all you guys.. I guess its the D-Pad connector issue.. will follow the resolution suggestions.. I will let you know if that helped...
mine fades to white everyonce in a while then comes back or i have to take the battery out and all is fine. it did it when i put wm6.1 on it. was perfect before i did that.
hi there
ive been having this issue for ages and have opened my handset to reseat the connector no fewer than 14 times in the last 2 weeks
today i had a breakthrough though,
what i did was completely cleaned the connectors using rubbing alcohol and a q-tip
the important bit: RESEAT the connector properly. it may look like its reseated but look at it side on and it should be perfectly flat, and if necessary push on it a little to make sure its seated
then, on the back cover (which you removed to get access to th d-pad) you'll notice a little rectangle 'pad' there roughly in the same place as the d-pad connector
get a white sticky label, or a post-it note or whatever and stick a little piece over that
then seal your phone back up and it should work.
i cant promise anything though, and any damage you do to your phone is entirely your responsibility
Hi all,
my BA and me spent 5 nice years together, during that period I have changed 3 screens and had no other problems but recently BA suprised me (just few months after the last screen replacement) with weird problem.
Screen work, digitizer work but funny, it usually miss the place where I touch the screen 5 around 5 mm to the right, then I draw a note for eg and moving right line I draw lags after the stylus, after I start to draw to the left everything is fine. Up and down is fine too. If I align everything is fine for a some time but when I try it later its messed up again.
I tought that its software problem but after the hard reset nothing changed.
Is this problem familiar to anyone? Is it a time to change a screen again?
I dont believe that its worth, BA is rather old phone but I have previous screen with good digitizer and if you say that I should try to change a digitizer I ll try it (any manual for that? I saw just 4 contacts but covered with plastic and digitizer seems to be glued to the screen)...
Any ideas before I burry my beloved BA
thanks, best regards to BA community and special greetz to Chef Tony
ps
used to try to disassemble it, checked the cables - everything is fine (as long as I can see), they are connected nicely, beside that phone work fine, only problem is with the digitizer
Hello...friend, i got the same problem wit my Himalaya last time n guess what it works fine again after i put a small piece of paper between the phone n the battery..but unfortunately the charging port broken..
but i still have Blue Angel wit me wit no GSM problem..