Develop Bugs

Stuck on O2 boot screen

While upgrading my XDAII to the new O2 rom, I got a connection error which tiole me to disconnect the xda and do a soft reset.
I did this and it's now stuck on the O2 boot screen and wont budge, wont connect via active sync and does nothing else when I hard reset.
Have I f**ked it up ??
Please help,
Tommy

Don't panic
Just reset the device, place it back in the cradle and re-run the upgrade. It doesn't require Activesync as the upgrade process looks after its own connection.
Make sure the cradle is connected directly into a USB port on your PC and not to a hub. Also make sure the power supply is connected to the cradle.

Thanks, but that doesnt seem to help, the program just says that their is no connection.

Do you have another PC you can use? or try using a different USB port.

tried it on both and nothing, It looks like the XDAII can't start up properly and that's why it can't establish a connection. As I said it's stuck on the O2 boot screen (the one with the bubbles on it) with the version nos at the bottom and does nowt else.
I feel sick...
Tommy

OK. I misunderstood. I thought you were in the bootloader screen. So you need to see if you can put the device into bootloader mode. Press the jog button (bottom middle front of device) and power button at same time whilst pressing the reset button. This (hopefully) will put you in the bootloader - a dark screen with Serial 1.xx displayed. Then when device is put in cradle it should change to USB 1.xx. Then you can re-run the upgrade.

Whayhey
DCS you are indeed the man!
Thanks for your help.
Tommy

HELP!!!!

:?
I tried to make an update with the file JASJAR_WWE_11353_137_10301
Suddenly the Display stop et 99% of the extended Rom Update and on my monitor was an infomation like "an error happend"
After this, nothing else happend .
Yes, realy nothing happens anymore. I cant start the device not with power, not with reset or with power+reset
nothing nothing nothing
What can i do
If i start to try a new update, it schows me no information about what rom etc. is installed or what will be installed. if i then start i get the notice, that it is the wrong device.
Help me please. ist there any way to put the mda back to live?????
I guess i dont only need an update but the complete software

HELP!!!
I have the exact same issue after the upgrade. Nothing will happen. I spent several hours trying resets, combination of button pressed, removed battery, resets, just to try to get back the boot loader mode but nothing is happening.
there has to be a way to do this and I hope someone on this board had that issue before and got it resolved.

I had a similair issue with my old XDA II, it turned out my storage card was corrupted. Use a card reader to check your storage card is OK, perhaps format the storage card (having saved any data first of course) and see how you fare

Have had the same problem wirh a radio ROM update on my QTEK9000. The anly thin that still worked was the hard reset. After the hard reset the device still did not respond. But when i connected it to the PC I could start the updateprocess of the original ROM. I took about 20 minutes for the whole procedure and than the Qtek9000 was back in factory default (Pffff and I could breath again).
So perhaps you can try a hard rest and then connect aganin to the PC.

I allready tried this!
But nothing happens.
Even if i put the power device or the usb into the mda, no LED schows anything. just sometimes the LED is red for not more than a minute. if it then goes out, i get the message "Unknown usb device" in my PC

Are you in bootloeader mode? Do you see the words USB or Serial on the screen of the Universal in Portrait mode. Note: Backlight is off so you have too look real hard, but it should be there

no, i see nothing.

I had quite a hard time yesterday while upgrading. The bootloader is very hard to see, use a torch to lite up your display. In portrait view on the top should be the word serial or usb, on the bottom v1.00.
I also did a hard-reset in this stage, but it just returned to the bootloader menue.
If I connect to the PC and the device is recognized I see the word serial in the display change to USB. For me I do not know the reason but my PC did not want to fulfill the upgrade process. Needed to take another PC (Laptop) to solve the problem. After the upgrade of the ROM, You still need to upgrade the Radio (this was my experience) before a cold-reset will put You back to business.
Good luck.
Ruud

Having the exact same problem as gary_b and having performed quite a few upgrades, I can confirm there is absolutlely nothing on the screen. The unit will not go into bootloader mode or even able to do a hard reset. It is not recognized when plugged in the USB.
When connected to power and the hard reset procedure is done, the red charging light will come up for less than 1/2 seconds and disappear.
I tried all different combination to make it boot but nothing. If I could at least get it to bootloader more, I can revive it.

Feel very bad I cannot help here.
I was wondering Yesterday about one thing. IF, during all this upgrading process, the battery runs out, (as it does not seem to charge during upgrade process) will it show bootloader screen ?
Would it be possible to get a loaded battery from somebody to check yours ?

That is a good suggestion to try out, but I have been unable to find anyone that has that device. It might be simply a drained battery.
Mine got corrupted I think at the end of the upgrade right after I did a regular reset instead of teh power and reset procedure.
However, I would think that even with no battery in, the unit should power back up when plugged in no?

Maybe an idea for somebody who is doing upgrading now, and is in bootloader status anyway.
Take out the battery, but connect with USB to PC with ASync. Does the bootloader state show ?
I am sorry to not do it for myself, if You saw my desperate state Yesterday, You will believe that I am not willing to see that bootloader screen for some time, sorry.
Ruud

now i know what to do:
Nothing!!
I went to a service-point with my mda pro and there was nothing to do with it.
If this happens the complete memory is "killed". Like "format c:" and while format is running you switch out the power.
Thanks god: I got a new MDA pro because i did not tell them (in the store)that i tried an update!
But i called the service-line before anf they told me that there is nothing to do!
But thx

Wow, can't say that this is good informatuin for those with this problem, but very glad it worked out for You.

I ve had this problem 5 minutes ago. Finally a took out the battery. Then connect to AC and Red led is on. Then i put the battery, tried hard reset and message to confirm hard reset in the screen (wellcome to life, jasjar).Then i run radio update again and it's upgrading rigth now....buffffff

I almost suffered a heart attack when this happened an hour ago. Have found that the update works fine if the SD card is taken out... phew.

Not even stuck at Bootloader :(

Please help!
I just upgraded my ROM to Ivan's latest AKU3.5 from bootloader
This completed successfully (100% successful, disconnect and restart etc)
I disconnected and reset, except it was stuck in bootloader mode
I tried the Mtty method (for the first time ever) and followed the step by step instructions...
...after a few seconds a few command lines appeared with "USB>" on the last line
I took this to mean the process had finished (?), disconnected the device from USB and tried a soft reset
the device just stayed stuck in bootloader
next, i downloaded uni_exitbootloader and ran it (as this has worked for me many times in the past). it didn't work the first few times, but i disconnected and reconnected and this time it worked. It said "data sent, you can now reset your device"
This maybe where i went wrong?
I foolishly reset the device before disconnecting it from the USB. The PC immediately said "USB device not recognised" and the screen of my Universal went blank
Now, if i soft reset, it does nothing, i cannot even put it back into bootloader using the camera, on, reset button combination.
HOWEVER, if i press the two soft keys (as if i was going to do a hard reset) i get the white screen with the black text saying "Press 0 to restore etc"
If i press 0, it says "clearing" but the screen just goes blank
If i press x, the screen just goes blank
Now i am completely unable to try and use either mtty or exitbootloader as my PC just says "USB device not recognised" and neither applications run as they should
QUESTION: Have i totally bricked my Universal?!
If not, what can i possibly do...???
As usual, i will be extremely greatful for any advice or assistance to resurrect my favourite Pocket PC!
Thanks in advance for your help.

Aaagh! I think i just realised what i did...
1. I didn't read the posting "For all those stuck in the bootscreen, try the Mamaich method" carefully enough. I didn't realise that the Mamaich method totally erased the ROM!!!
2. By not flashing a new ROM to the device immediately and instead using exitbootloader to exit the bootloader screen i now have a device that has no ROM and probably has no way of knowing how to get into bootloader mode.
Can someone confirm this?
For one, i feel like an idiot for not reading the posting carefully, but having admitted to being stupid,...
... is there anything at all i can do???
Please help...

cancel that, you already said what i was going to ask above

have you try to flash it again with original ROM? sometimes it helps!

Once in bootloader mode, try plugging it into a different USB port, one directly on the PC.
I have had this where one port says not recognised, even after having been plugged in and used for ages, then I go to flash it and it won't work.
Another port has worked for me.

Since you ereased the DOC, all you've got to do now is to reflash the default ROM.

Thanks everyone...
Only problem is, i cannot get it into bootloader mode. And every port i plug it into (so far) says "device not recognised"...
Nevertheless, i did try to reflash the device, but it just gave me the "Error 150" message. It just doesn't know the device is connected i guess?
I think if i hadn't done the Exitbootloader step then i would have been able to reflash it. However, now that i have... i'm a bit stuck... any ideas of other ways to get the device into Bootloader mode?

try
you already know there is a file called EXITBOOTLOADER but did you know that here is a file called ENTERBL ?
try it .....

Thanks dhob187!
Where might i find this file though? Did you mean to attach it?
Just one other question...
How does ENTERBL work if the PC doesn't recognise my device i.e. "USB device not recognised"? Will the application override this and push commands to my pocket pc anyway?
Or is there a way i can get my PC to stop rejecting the device when i plug the USB in?
Thanks in advance,

I believe this is the file u needed
i don't know how this utility works, but just yesterday i stuck in the bootloader after upgrading my uni to AKU 3,5 and solved with ExitBootloader.exe. CMIIW it works the same way, just plug the USB cable then execute the utility (just simple as that).....
but have u tried my earlier suggestion? my friend got the exact problem like you (blank LCD not even bootloader), he was downloaded the original EXEC ROM and try to flash with it (with original upgrade utility also). and the thing start to blink, enter the bootloader and flashing!.....after he manage to wake the device up, then he tried to flash it again with the newest ROM and succeded........
sorry for my english.....

Please don't apologise for your English, thank you for your suggestions!
I didn't quite understand your initial post... but i do now.
Does it have to be the first ROM that it was shipped with or just an original i-mate JasJar ROM?
I can't try it now, but i'm excited to go home and give it a go later tonight... what's more i'm excited at the prospect that there may be some hope for my currently rather expensive paperweight!!!
If the aforementioned doesn't work, i'll try using your attachment.
Cheers again!

it doesn't have to be the first rom that shipped with your imate, just an original one. try your luck then! never give up, keep the faith!!!

sorry, forgot one thing, just ignore the USB error (not recognized) and go for the upgrade (execute the original upgradeUt.exe)

Hi Rudy173.
Thanks for your help, but unfortunately nothing has worked
I have tried running two official JasJar Roms without success... i always get the connection error message (this is surely because the PC always says "device not recognised" when i plug it in).
Also, when i run ENTERBL.exe i just get a failure saying that ...ENTERBL.exe is not a valid WIN32 application... etc...
So unfortunately, i'm still stuck... any further suggestions anyone?
Can the i-mate service centre help me? Is it likely to be expensive?

Back in business )
Wow, not entirely sure what i did... but my Universal is ALIVE!!!
As per the previous post, nothing seemed to be working so i removed Activesync 4.5 beta and reverted to 4.1. I then tried to reflash to an original ROM and the same "connection error" problem happened.
However, next time i tried to enter bootloader, by pressing light, on/off and reset, it went straight into bootloader and i was able to reflash from there
I didn't even need to reflash with an original i-mate ROM. I went straight for Ivan's latest.
This experience has taught me a few things:
1. I have become seriously attached to my Universal!
2. You should never give up hope of retrieval!!
3. This forum is full of very nice helpful people!!!
Thanks everyone.

wow! glad to hear that!
Happy ending....................

Failed JasJar update - Please help

I have tried to flash a JasJar with the JASJAR_WWE_21208_212010_11500 files. I connected the Jasjar and started the update. After the Jasjar restarted he got stuck in the "USB v1.00" mode. I have tried to remove the battery and to reset it but as soon as i switch it on it just goes back to "USB v1.00" or serial v1.00
The computer does not recognize nor connect to it naymore.
Any ideas waht to do?

dosada said:
I have tried to flash a JasJar with the JASJAR_WWE_21208_212010_11500 files. I connected the Jasjar and started the update. After the Jasjar restarted he got stuck in the "USB v1.00" mode. I have tried to remove the battery and to reset it but as soon as i switch it on it just goes back to "USB v1.00" or serial v1.00
The computer does not recognize nor connect to it naymore.
Any ideas waht to do?
Click to expand...
Click to collapse
hello my friend ithink you stuck on boatloader please se related theards and posts
dont forget to take a look at wiki
if your problem dosen't solve continue this theard

Hi, i have thought it would be the boot loader mode too so i have had a look at some topics regarding that. When i try camera+reset+power it does not help. When i try to flash the unit with ranju-v76 it does find a problem but when it tries to recover it vista just says that the program has craches.
Any ideas waht to try or how exactly?
Thanks

dosada said:
Hi, i have thought it would be the boot loader mode too so i have had a look at some topics regarding that. When i try camera+reset+power it does not help. When i try to flash the unit with ranju-v76 it does find a problem but when it tries to recover it vista just says that the program has craches.
Any ideas waht to try or how exactly?
Thanks
Click to expand...
Click to collapse
Hi,
Bootloader combination key is Backlight + Power + Reset.
1] Make sure you connect the USB cable to main USB port on computer and
not the USB extesion / hub.
2] Remove any SD card you may have inserted in the card slot
3] try to flash again it must be completed

Zenfone 2 does not turn on

Good morning, I have a big problem in my Zenfone 2 and would very much like your help.
Yesterday in the morning he hung up, I thought I had downloaded but I tried to turn it when he called saw the battery was at 50%, I found strange but ok, then the screen locked and the phone started to vibrate and I had to off it. When I called, the battery was at 50%, was saying that the phone was connected and there do not leave sound and saying he was carrying. I thought it might be the rom and turned it on PC to back up and exchange of rom, only the USB no longer recognized the connection to the PC. Was saying that tava carrying, I took the USB and stopped "load" when I called he carried again, just not giving connection to the PC. Anyway I did not back up and changed the rom, he continued the same thing (I was in the AICP (LP) and put the RussiaNBear (LP)).
So I was following a tutorial that I had used before to repair another error (I could not post the tutorial link here, but it's on youtube: (Tutorial - Zenfone 2 unbrick / Restore (ZE551ML / ZE550ML) - In the Droid Will channel)), but I gave soft to do so because the part of the AFT (Asus Flash Tools) it does not recognize the phone, having to disconnect the usb and connect again, and then I screwed me, 'cause the uSB connection was not working. After a few unsuccessful attempts, it seems I agravei even more the situation because now I turn the USB cable pressing volume down and it goes in "Moorefield" and the PC identifies a good, open the xFSTK and can pass the DNX, but when you finish spending DNX the phone should reboot and a screen appears with the symbol of a uSB connection, but that's not what happens. I spend the DNX, the phone restarts and vibrates, there is the xFSTK waiting to pass the OS, but not USB screen appears, the xFSTK does not recognize the phone more in "Moorefield" and I can not do anything else on the device.
I have already connected the phone on another pc, I have changed the cable and nothing. I think it is the mobile usb, if not it would not recognize the first part of xFSTK.
Apologies if I have not posted in the right place, for my English (Google Translate) and the text size, only tried to leave everything well explained so that everyone can understand. Thank you very much, beforehand to help you and I really hope we can solve this problem.
Thank you.

No one ?
no one can help me?