Good-day All,
I am very frustrated with my i-mate PDA2k, which I received about 6 weeks ago.
It worked OK for the first three weeks and then a hard reset occurred while I pressed a soft button to answer a call.
(In addition calls often gets dropped on answer or comes through uni-directional. A soft reset appears to clear these problems - this is however very irritating.)
After the first hard reset episode I upgraded to the new ROM build obtained from the club-imate website and subsequently I have had another 3 random hard-resets, sometimes when pressing two buttons simultaneously (by mistake), other times when only pressing the green call answer hard button. I have not been able to determine any pattern. (I have Handymap 2005 (Copilot GPS) with a GS-R323 Bluetooth GPS receiver but the problem occurred even when this was uninstalled)
Can anyone please advise a course of action to address this issue? If it is a hardware problem can anyone who have suffered similar problems please help me to strengthen my case with the service provider call-centre here?
God, I heard that someone else had this problem.
Here is his quote: "Yes. I think I found the problem. Took the SIM card out and put it back in, it is OK now. I am not sure how long is it going to last, but for now it is OK."
If you did a full restore after updating to the newest rom, I suggest hard reset, and REFRAINING from restoring a backup.
Hard Reset Problem - feedback
Just in case someone is interested - I took the phone to the local distributors to be repaired- they "fixed" it and the problem (the unit hard reset when I pressed the green phone button) recurred that same evening!
They have subsequently agreed to swap the unit for a new one.
HAHA... from my experience, with this handset no unwanted resets are unexpected. I expect my phone to hard reset itself every 10-12 days.
I'm having the same problem. whenever i touch the call answer button, the unit hard resets! spoke to my provider and they are sending me another unit - they dont sound interested in having the unit returned for inspection, which leads me to assume that its a common fault and its knacekred!
Related
My phone some times hard resets when I accept an incoming call and goes back to factory defaults,,, with screen align as startup. It is so annoying as it looses all the information. Have to start every thing from scratch,, will appreciate help/support if some one else has come accross something like this ?
well, I had the same problem. It's ofcourse a hardware problem. Now I've upgraded to WM5 and since it keeps permamnent storage, the only things I've got to set after hard reseting are time and date. Life is aloooooot better now
Ok has that anyone had this issue with their Orbit?
I had noticed that the keyboard was not giving me any predicted text choices while typing, so I tried to change the input method to no avail. So I decided to perform a sft reset to sort the problem.
Oh was I not happy with the result as for over 5 mins all that was happening with my phone was the screen would light up o2 screen, green screen then enter pin and reset and it would do this again and again.
So even after removing the battery for a few minutes not change once I attempted to start the phone. I even reset the device via the button on the side and it made no difference.
I was just getting ready to bite the bullet and sound off the o2 when I remembered reading on here of something similar happening so I searched and found a posting saying to try and press soft reset just after phone started. And guess what it worked after that so what I want to know is why or what I did to get my phone working again?
Any ideas guys, only thing I can add was the phone was plugged in to my workstation USB so was charging when the initial soft reset was performed while using Valksoft's space reclaimer reset option.
Thanks
JC
Ok an update the phone is now doing this everytime it is turned off. And since the last time it occurred I have been unable to get the phone to work.
Any ideas, I believe it could be a registry issue with the phone as I had recently installed a couple of programs that worked fine for a couple of days then while installing a dictionary several programs were uninstalled in error.
So after installing again this problem has arisen. It is possible that this was not th cause as I hae noticed tat the last scheduled back up was on the 22/01/07 so Monday's was not carried out possibly due to this?
my orbit has also this bug. after a soft reset he is booting up till the pin entry and then a boots again and again. Up to 5 times
Yes, my Orbit sometimes needs to reboot 4 times before it will sucessfully bring up the Home Screen. Anyone got any ideas on why???!!!??
I had enough of it doing this so I have done a hard reset and the problem has gone now just need to set everything back as I want it as backup still had the initial issue once it was retored.
I guess it was to do with the registry but not sure what exactly, maybe redundant reg keys etc?
I've experienced same problem on my dutch t-mobile mda compact III.
Happend after installing different programs, but i can't find the exact cause.
when i remove the microsd (on which i installed the programme's) the device starts en doesn't softreset when phone screen shows.
At first i thought it had to do with programs that tried to connect to gprs before even entering the pincode of the phone. But even without pincode it keeps restarting.
Happend on my 1gb microSD once en also on my 2 gb microSD.
Hope that someone knows what the cause is, so i can prevend it from happening.
Resets caused by the Memory Card Fault
Look at the posts regarding the memory card corruption if you back-up the card format it and then put it back everything is fine for a while. Not puttting a My Documents folder on the storage card usually helps with this issue...
rebooting.
hi,
as you well understand there are only 2 possibilities: software and hardware failure.
Surely, you don't want to think about hardware failure, because in this case the solution is to send it back to seller or to service center. Except for the cases caused by battery and sd card. These are 2 elements you can replace on your own easy.
However, "instability" of the device normally caused by installed software.
The first thing you do, like it or not, if you have a problem, hard reset your device.
BACKUP your DATA before hard reset!
You can try to to remove software piece by piece, but could be time consuming thing and not necessarily lead you to a good result.
Radical approach is to return device to "factory state" - hard reset.
If after hard reset you still have a problem with your device like accidentally rebooting, address to service center or ask seller to to replace the good.
regards,
rebooting.
double post.
I had the issue once... card corrupted. Had a back up so formatted the card, put data back in, issue gone.
This has happened to my orbit a couple of times. But I think if I reset by pressing the reset button on the side of the machine it only resets once. Resetting after installing apps for example from the prompt is bad, do it later by pressing the actual button. This seems to work for me but only time will tell.
my htc p3300 has reset problm
my htc p3300 restarts automatically while im calling or using net it starts autuomatically it goes till green screen where it shows wm 6.1 then restarts again n again i dnt know plz tell me is it software or hardware problm
Hi,
Sorry if this has been posted before, can't find anything on it but not sure what I should be searching for. I've just received a replacement Orbit from O2, it boots up ok but doesn't seem to be able to get a phone signal even though I know I'm in a good signal area. Been on for about 2 hours but all I get is the searching icon. Anybody know what's wrong with it?
Thanks
just one other thing, when the phone boots up what should it show in the top left, i.e IPL/SPL/GSM/OS.
Sorry if this is obvious and redundant -
But have you tried various levels of resetting the phone from a simple power on/off all the way to a hard reset? Also, are you able to access SIM features like stored contacts?
Tried removing battery/sim/sd card soft reset. Just tried restoring from SPB backup and now device gets stuck at the green "Direct Push Technology" screen. What keys do a hard reset?
Cheers
Hold down the two 'soft keys' they are the ones directly to the left and right of the chrome wheel towards the top are of it. Keep holding them down while you use your stylus to press the resessed reset button on the bottom left side of the phone. Keep holding the soft keys until the phone displays a message for you to confirm by pushing the green 'talk' key. this will put your phone back into the smae state it was when it was new in the box, you will have to do the screen aligning and all that BS....
Hopefully this works for you. Otherwise I would suspect faulty hardware.
Send it back..if it's a replacement then it too is fubar and you shouldn't try and "fix" it...ring them from a landline and tell them to drop a new unit and collect the "replacement".
Why not try and 'fix' it? Thats half the purpose of this board. I know the company is liable for sending a defective unit, but if he can get it working on his own then more power to him.
Agreed....but I too have had a "replacement" orbit from O2 which had more problems then the one I sent back...I think they "recycle" the returned phones when they consider them fixed!! That is only reason to send it back...after that come here and learn how to make it sing !!
Cheers for the help people, rang O2 and it turned out it was a refurb and had been blocked off the network. Do have one other issue with it, when I receive a text and try to reply its trying to send as an email. Rang O2 and they didn't know how to sort it, anyone here know?
Thanks
Device start up failed due to sudden loss of power. Please click "Yes" to continue...
"Device start up failed due to sudden loss of power. Please click "Yes" to continue. Note: Do not remove battery before device has been completely shutdown (OFF)."
I get this message when I reset my PDA after some heavy surfing the internet or mail trafic (GPRS). I'm still not sure what the real cause is.
I tried a different battery, SD card, CE version (official HTC upgrade) memory location for my IE cache and sync software to resolve it. The hard resets (that I cannot get around) occur around every other day so you can imagine that this is frustrating! i have been using Active Sync and Mobile Device center (vista) mixed but the problems continued after I stopped syncing my PDA. Now even after a do a hard reset I cannot use the mobile synchronization. Thanks for your help!
No help, but I've had that one too... I suspect there is a faulty batch of Artemis motherboards out there.
Having the same problem last few weeks... Once in a few day's the same error after resetting (because of memory shortage message). Never happened until a few weeks ago. Apart from this I also had some strange, unremovable folders (named a/b/c and so on) a week ago but they disappeared after one of those hard resets. Looks like hardware issues. Thinking about returning the device or even buy a new one...
DO NOT USE THE TOUCH SCREEN.....use the LEFT soft key instead to selec "CONTINUE"
device start up failed due to sudden....
Hello, i have the same problem and i don`t know what can i do...but if you press the reset button and the camera button a new message will appear.
Mi mail is [email protected], please if you found the solution contact me...
ARTEMIS problem
Hi,have the same problem,any one has some idea how to fix it,many thanks for help.
Isolate the problem
Hi,
I have the same problem. I found so far that if I don't install ANY application to the phone, it works fine (I mean, after a hard reset) Is it feasible to sync. BUT, if I install anything, I mean anything, the problem happens.
Anyone can confirm it with his phone?
Thanks
thnx
buchog said:
DO NOT USE THE TOUCH SCREEN.....use the LEFT soft key instead to selec "CONTINUE"
Click to expand...
Click to collapse
thnx for help simple bt imp
Same problem since a few weeks ago after using wm6.5 .
It started a month ago after wm6.5 installation. At the beginning i identified a really high power compsumption with wm6.5, but some other people had the same problem.
After that this problem appeared and i had tried a lot of things. I installed 3 different wm6.5 ROMs and i decided to return back to wm6.1, but the problem persists sometimes.
I can use it with few programs with no much resources comsumption, but with heavy software and a reset, it occurs.
I thought that it is a battery problem, but arghsplutt sais that he as tried different batteries so i've no idea what can produce it.
It is nothing to do with flashing 6.5 ROMs
I had a stock ROM on a Wing and flashed a newer stock ROM and then got the message.
and the whole screen is shifted a bit over to the right (AND NOW GOES INTO CONTINUOUS RESTART)
I suspect that large connector which holds the main board to the video cards?
licensedtoquill said:
I had a stock ROM on a Wing and flashed a newer stock ROM and then got the message.
and the whole screen is shifted a bit over to the right (AND NOW GOES INTO CONTINUOUS RESTART)
I suspect that large connector which holds the main board to the video cards?
Click to expand...
Click to collapse
what you've tried to hard reset the device ....?
Hi
I am having O2 Orbit.
The Green Send key is getting pressed automatically as soon as I switch ON the device and it auto dials the last dialed number continuesly.
I opened the case all through and tried to find any obsticles physically, but its fine.
Can any one suggest any tips.
How do I disable the SEND Button, (I can use the touch screen to access the phone).
Thanks in Advance
Regards
Laxmikanth
Hi,
I don't have a solution, but I had a similar problem - my phone would just cycle through the lower buttons randomly, and I never found out what it was.
But I might have got it wet a bit, after a week or so it went away.
Then I had the phone replaced with another problem.
Is it still under warranty? If so, just take it back.
Good luck!
PS: I don't think your question should have been in the WM6 section..