My phone some times hard resets when I accept an incoming call and goes back to factory defaults,,, with screen align as startup. It is so annoying as it looses all the information. Have to start every thing from scratch,, will appreciate help/support if some one else has come accross something like this ?
well, I had the same problem. It's ofcourse a hardware problem. Now I've upgraded to WM5 and since it keeps permamnent storage, the only things I've got to set after hard reseting are time and date. Life is aloooooot better now
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Good-day All,
I am very frustrated with my i-mate PDA2k, which I received about 6 weeks ago.
It worked OK for the first three weeks and then a hard reset occurred while I pressed a soft button to answer a call.
(In addition calls often gets dropped on answer or comes through uni-directional. A soft reset appears to clear these problems - this is however very irritating.)
After the first hard reset episode I upgraded to the new ROM build obtained from the club-imate website and subsequently I have had another 3 random hard-resets, sometimes when pressing two buttons simultaneously (by mistake), other times when only pressing the green call answer hard button. I have not been able to determine any pattern. (I have Handymap 2005 (Copilot GPS) with a GS-R323 Bluetooth GPS receiver but the problem occurred even when this was uninstalled)
Can anyone please advise a course of action to address this issue? If it is a hardware problem can anyone who have suffered similar problems please help me to strengthen my case with the service provider call-centre here?
God, I heard that someone else had this problem.
Here is his quote: "Yes. I think I found the problem. Took the SIM card out and put it back in, it is OK now. I am not sure how long is it going to last, but for now it is OK."
If you did a full restore after updating to the newest rom, I suggest hard reset, and REFRAINING from restoring a backup.
Hard Reset Problem - feedback
Just in case someone is interested - I took the phone to the local distributors to be repaired- they "fixed" it and the problem (the unit hard reset when I pressed the green phone button) recurred that same evening!
They have subsequently agreed to swap the unit for a new one.
HAHA... from my experience, with this handset no unwanted resets are unexpected. I expect my phone to hard reset itself every 10-12 days.
I'm having the same problem. whenever i touch the call answer button, the unit hard resets! spoke to my provider and they are sending me another unit - they dont sound interested in having the unit returned for inspection, which leads me to assume that its a common fault and its knacekred!
Ok has that anyone had this issue with their Orbit?
I had noticed that the keyboard was not giving me any predicted text choices while typing, so I tried to change the input method to no avail. So I decided to perform a sft reset to sort the problem.
Oh was I not happy with the result as for over 5 mins all that was happening with my phone was the screen would light up o2 screen, green screen then enter pin and reset and it would do this again and again.
So even after removing the battery for a few minutes not change once I attempted to start the phone. I even reset the device via the button on the side and it made no difference.
I was just getting ready to bite the bullet and sound off the o2 when I remembered reading on here of something similar happening so I searched and found a posting saying to try and press soft reset just after phone started. And guess what it worked after that so what I want to know is why or what I did to get my phone working again?
Any ideas guys, only thing I can add was the phone was plugged in to my workstation USB so was charging when the initial soft reset was performed while using Valksoft's space reclaimer reset option.
Thanks
JC
Ok an update the phone is now doing this everytime it is turned off. And since the last time it occurred I have been unable to get the phone to work.
Any ideas, I believe it could be a registry issue with the phone as I had recently installed a couple of programs that worked fine for a couple of days then while installing a dictionary several programs were uninstalled in error.
So after installing again this problem has arisen. It is possible that this was not th cause as I hae noticed tat the last scheduled back up was on the 22/01/07 so Monday's was not carried out possibly due to this?
my orbit has also this bug. after a soft reset he is booting up till the pin entry and then a boots again and again. Up to 5 times
Yes, my Orbit sometimes needs to reboot 4 times before it will sucessfully bring up the Home Screen. Anyone got any ideas on why???!!!??
I had enough of it doing this so I have done a hard reset and the problem has gone now just need to set everything back as I want it as backup still had the initial issue once it was retored.
I guess it was to do with the registry but not sure what exactly, maybe redundant reg keys etc?
I've experienced same problem on my dutch t-mobile mda compact III.
Happend after installing different programs, but i can't find the exact cause.
when i remove the microsd (on which i installed the programme's) the device starts en doesn't softreset when phone screen shows.
At first i thought it had to do with programs that tried to connect to gprs before even entering the pincode of the phone. But even without pincode it keeps restarting.
Happend on my 1gb microSD once en also on my 2 gb microSD.
Hope that someone knows what the cause is, so i can prevend it from happening.
Resets caused by the Memory Card Fault
Look at the posts regarding the memory card corruption if you back-up the card format it and then put it back everything is fine for a while. Not puttting a My Documents folder on the storage card usually helps with this issue...
rebooting.
hi,
as you well understand there are only 2 possibilities: software and hardware failure.
Surely, you don't want to think about hardware failure, because in this case the solution is to send it back to seller or to service center. Except for the cases caused by battery and sd card. These are 2 elements you can replace on your own easy.
However, "instability" of the device normally caused by installed software.
The first thing you do, like it or not, if you have a problem, hard reset your device.
BACKUP your DATA before hard reset!
You can try to to remove software piece by piece, but could be time consuming thing and not necessarily lead you to a good result.
Radical approach is to return device to "factory state" - hard reset.
If after hard reset you still have a problem with your device like accidentally rebooting, address to service center or ask seller to to replace the good.
regards,
rebooting.
double post.
I had the issue once... card corrupted. Had a back up so formatted the card, put data back in, issue gone.
This has happened to my orbit a couple of times. But I think if I reset by pressing the reset button on the side of the machine it only resets once. Resetting after installing apps for example from the prompt is bad, do it later by pressing the actual button. This seems to work for me but only time will tell.
my htc p3300 has reset problm
my htc p3300 restarts automatically while im calling or using net it starts autuomatically it goes till green screen where it shows wm 6.1 then restarts again n again i dnt know plz tell me is it software or hardware problm
Hi,
I have a VODAFONE 1605 (a plain Hermes 200, a TyTN). It had the original Italian Vodafone WM5 ROM until last month when I decided upgrading it.
I first tried the CH Vodafone version of WM6 ROM, but I had to remove it quickly because for no apparent reason, it was not working with SMS at all (no SMS out, no SMS in...).
I then decided to use HTC WM6 ITA ROM and to apply manually all the needed configurations to use it with my VODAFONE.
It run perfectly until yesterday, when it stopped sending and receiving SMS.
This is very strange as I did not install any program since one week (at least) and it seems difficult for me to be able to find any reason.
Probably the pim.vol file grew too much it is not anymore able to handle more SMS (provided the infos are inside there) ?
I have no explanations available to me and I was not able to find any kind of hint digging into the forum...
I was only able to find some other people with similar problems in the last few days but on different platforms...
Is this maybe a WM6 bug ???
Any hint appreciated.
I'll in the meaningwhile backup all of my infos and proceed to a HR... I'll keep my fingers crossed...
Dear Mix,
I wish I could give you a good answer, but... well, maybe the answer is not really an answer, but it could be at least an hint for other people like you (ME !!!).
You do not want to lose all of your settings, all of your received SMS, you do not want to waste a lot of time setting everything as it was before, so an HR is REALLY the LAST solution for you. You would like to find a tricky path to follow to bypass this unlucky situation...
You already tried to SOFT RESET your device but you did not succeed. The problem is still there...
Well, there seems to be another kind of RESET, before the HARD RESET.
I would define it the "DEEP SOFT RESET", which is something more than a SOFT RESET, but it is right before the HARD RESET.
This kind of reset solved the above problem. I don't know why, I don't know how. It only worked.
The DEEP SOFT RESET is this: press OK and ON button and while pressing those two buttons, put your stilus into the reset hole, pressing the recessed switch. This will place you into the BOOTLOADER MODE.
Keep the device there, showing all the colors and Bootloader information for around 20 seconds at least (obviously, not connected to any cable).
Then, put your stylus again into the hole for resetting and press the internal swith one time more (without pressing any other button).
Your device will reset again, your data will still be into your TyTN and your TyTN will start loading all the data it still has inside.
As soon as I did this, the waiting SMS started reaching their addressee and they moved to "sent" folder.
Again, I'M SURE THIS DID NOT WORK WITH A NORMAL SOFT RESET (I ALREADY DID THIS 20 TIMES !!!). And again, I don't know wither HOW and WHY.
It only worked.
Good luck.
UPDATE:
I've noticed that the problem aroused again and I did a DEEP investigation, with a complete reset of my Hermes...
I then placed all the same programs inside and again no problem...
Problem came back once I used a program called Hermes Tweaker v2.1b which tweaks some parameters around in the WM device...
Once I reset the parameters to default again, the problem went away.
I'll have to discover which parameter is creating the problem...
I'll post the results here (beside fit4cat's pm...)
Good luck.
hi guys,
has anyone experienced a problem where their Trinity will not "wake up" with the short press of the on/off button?
I'm sure I read about this some time ago and am trying to work out if it's hardware or OS related.
I'm running mUn's TE WM6 which I have been for many months now.
The problem has only started in the last 2 weeks or so.
I haven't installed anything new, but have enabled Push Mail for OTA mail.
It's doing it 1 or 2 times a day now and is very frustrating. The only way to wake the phone is soft reset.
When calling the phone from a landline, it does not ring and goes to voicemail.
Any advice or solutions gratefully received.
no one seen this then I guess.
Bummer (for me!)
Try hard reset
sickboy555 said:
hi guys,
has anyone experienced a problem where their Trinity will not "wake up" with the short press of the on/off button?
I'm sure I read about this some time ago and am trying to work out if it's hardware or OS related.
I'm running mUn's TE WM6 which I have been for many months now.
The problem has only started in the last 2 weeks or so.
I haven't installed anything new, but have enabled Push Mail for OTA mail.
It's doing it 1 or 2 times a day now and is very frustrating. The only way to wake the phone is soft reset.
When calling the phone from a landline, it does not ring and goes to voicemail.
Any advice or solutions gratefully received.
Click to expand...
Click to collapse
Try hard reset
softreset helps, sometimes i have the problem with windows mobile 5 too
jmermel said:
Try hard reset
Click to expand...
Click to collapse
thanks John.
But do you have any fact based reason for this suggestion?
I'm happy to give it a go if there's more than 50% chance it will work.
Hard reset
sickboy555 said:
thanks John.
But do you have any fact based reason for this suggestion?
I'm happy to give it a go if there's more than 50% chance it will work.
Click to expand...
Click to collapse
You might have loaded a program that is not liked. Use a backup program. If this does not work then load your backup after the hard reset and you will be back to where you started
P3600 with D810 WM6 ROM; also happens occasionally, recovered with soft reset. Seems to happen most often when I press the On/Off button twice too quickly.
thanks guys.
I'm going to try the hard reset route-I'll report back.
Some time ago this happened to me so often, but said it was due to some application, in my case was Slide2Unlock.
Since I removed by their consumption of memory it didn't happened to me.
(Sorry for my english)
Bugger, this has started to happen to me as well. Only 3 times in the last 3 days but if it keeps is up that will be enough for me to do a hard reset (overdue). Strange cause the only new thing I put on in the last week has been PCM 16 which is only a copy/paste exercise.
The fix in the Hermes forum is to force your device to sleep and not let it go into standby.
I have had some problems recently with DeviceLock 1.2 just ceasing to work and have to uninstall/reinstall to make it work again. I set it to turn the screen off when locked, as this does not put the device on standby, maybe there is the same issue with it going into standby by itself.
I have the same problem..i think that it has to do with the phone hanging..most probably due to some background programs eating too much power and memory and the phone just lacks till it hangs..happens when you have other programs that have hanged as well..my problem is with PocketAlarm..it takes so long to load my phone went to standby and the phone couldnt be called back..in brief the phone just hangs because of a program..i don think it has any problem do to with the hardware or strictly the OS..cant really explain..but the role the OS play in this problem is that it allows the program to make full use of the phone till the phone cant cope with it..its the core of the OS so it cant be avoided with any other versions or anything..sorry it seems rather unclear..hope you guys understand..
same problem for me ... from times to times, when a call hang up, i push a lot of times the red button for going back to the today screen and as it shows up, i click immediately on the Power button for turning off the screen. right after when i forgot to do something (approx 1sec) i push the power button and there it doesn't turn on the screen ... strange ...
what i've installed on it :
TomTom 6
BatteryStatus with today plugin ver 1.04.203 beta4 i put tray icons too.
i've bluezard for sniffing and/or hacking bluetooth devices.
OBDgauge too it's a software that works with a bluetooth dongle i plug into the diag port of my car.
and that's all. ah yes one more thing -> i disable the "HTC Home" because i don't like it.
Same problem here...
Still no solution?
I got this problem from some version of rom by Karmba. But V7.2 is OK so far. It seems happened when I close Egress reader by click X button then turn off screen by power switch. It then would not wakeup again. But if I close Egress and check the running programs from Task Manager to make sure the Egress is not running at the background, then I can turn on or off the screen freely.
So I think this wakeup problem is caused by some running program that was not closed properly by X button then crash the WM.
That was just my personal finding. Hope it help you guys a bit.
Hello, I tried searching but to no avail.
I have an intermittent problem that is getting the best of me with my TP2. The phone application seems to freeze randomly. It seems to usually occur at the end of a call when I go to hang up. I click end, the call ends and the phone just freezes. The call is disconnected, but the end screen is just displayed and my only recourse is to soft-reset.
There is really not a lot of third part stuff on it, in fact, I did a hard reset not 5 days ago.
Can anyone offer any help on the matter...
As always, many many thanks...
Same problem
I also have the same problem. I recently upgraded to WM6.5, but the problem still exist.
Somtimes the light on the bottom remain on as the phone freezes
I'm also having this problem, infact it keeps freezing on the home screen for me..
If I was not so green, I'd consider trying to get more stable by flashing a different ROM but I have no clue how to even begin to find one, select one, and do the operation.
You might try doing a hard reset. That's cured similar problems for me. I wouldn't suggest doing a backup, because you might backup and restore whatever is causing the problem.
Did a hard reset and no backup loaded only 4 days ago.
Any better solution for this problem??