Orange GPRS email info. - MDA III, XDA III, PDA2k, 9090 General

Hi All,
I just found out this information regarding Orange and collecting email through a GPRS connection, and thought I would share it with our community.
I've been using an Orange SPV M1000, but on an O2 contract, set up the email with the O2 details and had no problem picking up my emails via GPRS in any country.
I then changed last week, to an Orange SPV M2000 on an Orange contract, set it up to pick up my emails, but when I hit the send/recieve button, it just sat there saying 'Connecting...' until I cancelled the connection manually.
Called Orange support today and they told me this was a known problem with the M1000 and M2000, that it was a good sign it was just saying 'Connecting...' which meant my settings were correct. What they told me to do was to leave it sitting for 30 to 40 seconds whilst it said 'Connecting...' manually disconnect, then wait 2 or 3 minutes and try it again and it would all be ok and connect/send and recieve straight away.
Mmm... I thought it sounded odd, but would give it a try, well it worked exactly as the support guy said !
So, why didn't it work like that when I'd been trying for 2 days to get it to work? Well, out of habit, I always switched GPRS off after I'd tried to connect, and having tested various scenario's, it seems like the first time you connect to the Orange email server, GPRS switches on, does some sort of handshaking with the network and so long as you DO NOT DISCONNECT the GPRS connection, it connects and sends/recieves instantly the next time you connect. If you do switch GPRS off after sending and recieving, it has to go through the handshaking process again, where you have to manually disconnect after 30 - 40 seconds, then all is well again.
BTW - My email was a non-Orange POP3 account, but I think the same would apply if it was any email account as its the GPRS/email handshaking that causes the issue, that plus me switching off GPRS :wink: Plus I'm pretty sure this is specific to using the Orange email/GPRS as my M1000 didn't exhibit this behaviour when connecting to the O2 network.
Hope this is of some use.
All the best,
Andy (Diesel).

Related

Xda IIs & WLAN/GPRS issues

Upgraded from Xda II to Xda IIs end January and initially WLAN worked fine, but no GPRS. Went though process of creating GPRS connection (with O2 Support) and now cannot get IE to connect through WLAN. It always tries GPRS! Has anyone experienced this and/or got a solution?
Mike,
You will need to give us some more info on your settings.
If its an O2 unit with original firmwware if you back stuff up try a hard reset to get default settings back and ensure GPRS works then add the WLAN.
I live in Caldecote just outside Cambridge if you get really stuck we could meet up and you can try and copy my settings and check your SIM has GPRS enabled using mine that kind of thing.
Cheers Wayne
Many thanks Wayne. I'll do a backup and hard reset (with trembling hand no doubt) and see where I get to before getting back to you. Many thanks for the offer of help. I'm in Barrington, so it's not a million miles to come to talk if necessary.
you might already know this mike and if so at least it may be of help to others.
if your gprs connection is active then it doesn't matter wheather the wireless lan is on or off, internet explorer will always connect to gprs.
switch off gprs by clickiing on (in my case O2) your service providers icon and if "mobile web" is highlighted then click on it to switch it off.
Thanks, but I'd tried that and more. Eventually, as Wayne suggested, I did the dreaded hard reset and restored everything from scratch. I now have WLan working on my home LAN, but as I have such lousy GSM/GPRS coverage here I haven't yet tried to see if the GPRS side is now going to work. That's for tomorrow and where I started in the first place when I found it wasn't working! :?
Thank everyone for the suggestions.
Hello Mike
I had the same problem, and after thorough search I found the solution:
start->settings->connections -> advanced
select networks : both drop-down boxes are set to
"my work network"
This prevents the automatic gprs connections.
If you want gprs you can use the wireless manager
(start->programs->wireless manager)
and there tap the red gprs icon
In other words RTFM....
Here is the link: http://forum.xda-developers.com/viewtopic.php?t=13869&highlight=wifi +gprs
Hanan
Hanan

New XDA2s User...Help please

Having just purchased the XDA2s and had a go at operating it today, there are a few querys that i would like answering please.
1) How do you disconnect from the GPRS internet, always seems connected, is this costing me when connected dont want a massive bill ?
2) Is the Spb GPRS Monitor installed on the device or will I need to install it with the disc provided ?
3) Signed up to a Data only tariff 36Mb a month, how much internet usage does this allow for general browsing?
I know they may seem easy questions but been a new user of the XDA I would be very greatful if they could be answered.
Thanking you Bandari
To force a disconnect with GPRS, hold down the End key at the Today screen.
Spb GPRS Monitor is a good program to have, but I have unlimited GPRS for $19.99/month with Cingular here in the US, so I don't care how much I use. :wink:
Just happened to check last month's bill and it showed that I downloaded 110MB.
Thanks
How much Data usage do you use to total 110MB, just as a rough estimate (is it a few hours browsing a day)
Disconnecting GPRS
To disconnect hold down the red phone buton for 3 seconds or better still download GB Soft Tweak fron here. http://www.gb-soft.cz/xdaii/product_gprs_tweak_en.htm A disconnect option appears when you tap connections.
Thanks Rick
Will try the download, obviously the XDA has been connected whilst I have been unable to disconnect, will I have been charged for this?
Also cant find the GPRS settings in my programs what are they under, do I need to download them?
A good way to limit the MBs consumption is to not display the images while browsing.
You can stay connected as long as you want, I believe. You will not use much megas just for being connected.
As an example, I use MSN messenger instead of SMS as much as I can. The cost of an SMS is huge compared to the cost of an Instant message of the same amount of characters...
My two cents.
thanks for that
any idea where the Spb GPRS Monitor is on the device, do I have to connect to the USB port and transfer from the disc?
also at present cant make or recieve calls only got the XDA yesterday but, must be connected because Internet is working but no calls, I dial the number then it cuts off after 2-3 seconds?
Any ideas ???????
Not sure what you mean about the GPRS settings. If you haven't yet configured GPRS access then it's START/SETTINGS/CONNECTIONS TAB/CONNECTIONS ICON/MANAGE EXISTING CONNECTIONS/NEW enter a name (any name), select a modem Cellular Line (GPRS), Access Point name is provided by your phone company ("internet" for Vodafone), User Name "web" (again for Vodafone), password "web" (Vodafone) click finish. You can also access connections by tapping the signal strength icon on top left of screen.
Not sure about cost but sounds like you've set your account for a specific ammount of download. You don't in the case anything for being connected - only for downloading pages.
Don't know my left from right - the icon is top right, not left - next to speaker icon.
Bandari said:
Having just purchased the XDA2s and had a go at operating it today, there are a few querys that i would like answering please.
1) How do you disconnect from the GPRS internet, always seems connected, is this costing me when connected dont want a massive bill ?
Click to expand...
Click to collapse
I called up O2 about this very thing when I got mine. I couldn't get the thing disconnetced from GPRS without turning on Flight Mode! Holding down the red telephone button used to disconnect it but it would immediately come up with the "Connecting" box once again. I had to hit cancel several times before it got the message to stop connecting!
O2 said that the phone can stay connected to GPRS and you will not be charged unless you are transferring data by browsing the web or whatever.

O2 XDA Orbit running O2's WM6 - GPRS keeps connecting

Hi,
I have successfully upgraded my O2 XDA Orbit to WM6 but I am finding that the gprs keeps connecting. It is my understanding that this does not cost me unless it is downloading data.
How can I check which program keeps bringing up the gprs connection and how can I measure the data volume transmitted?
regards
Gary
Hi Gary,
It could be Quick gps, Windows update or settings within your Orbit email account's that are triggering this problem. You need to switch off automatic updates within Quick GPS and Windows update and ensure that you havn't set your email to send and receive every X amount of minutes.
Your Orbit should have come with an "SPB traffic monitor" disk that monitors GPRS traffic - try installing it. If not, I use "Efficasoft smartphone GPRS traffic monitor" which cost about £3 for the registered version.
Mail back if you require more information.
Rob
Hi,
Similar to the person above, I'm having problems with my MDA Vario iii - I'd be very grateful for any help.
About 1 or 2 weeks ago my MDA Vario iii started to try to connect for no reason to GPRS. It would connect, and then I'd have to disconnect myself. Since then, it's been doing it more and more often, and now whenever I use the machine, browsing files, writing texts, even if the alarm rings, it will attempt to connect. And it can no longer successfully connect (even when I try to make it connect eg by opening internet explorer); it will just attempt to connect, seemingly fail, re-attempt, on and on and on. This makes it unusable, really. And I've noticed that often, just before it attempts this, a small envelope in a tray with an arrow appears in the bar at the top of the screen, and notification flashes up at the bottom of the screen, as though I have a text or something. The only way to stop these attempts are to put my phone in flight mode. I've downloaded nodata, and that stops the connection attempts, but I'm still getting the Notification flashes and the envelope sign very often.
I've tried the above suggestions, regarding GPS etc. I can't understand what has caused this problem, nor why it's getting worse. Thank you!

A solution to if your emails will not sync and download on 3g (but only via wi-fi)

Hi all,
I have a Touch Pro 2 on T-Mobile in the UK.
After receiving I'd quickly gone through and set up all email accounts and was happily receiving and sending etc.
However one day it dawned on me, the emails would only receive if I was connected via wifi, if i was just using 3G it would say "error synchronising".
I checked the settings 100 times and couldn't work out the the issue, even T-Mobile themselves couldn't help.
Then one day I found what I'd gotten wrong:
Go to Emails
Accounts
highlight account - Menu Softkey
Click Account in list
Edit Account Setup
Next until you get to the E-Mail setup screen with "advanced server settings" as a link at the footer.
Click "Advanced Server Settings"
Change Network Connection from "Internet" to "T-Mobile Internet"
This may be the issue with other networks as well so if you experience the same issue take a look and make sure there's no "orange Internet" etc.
Hey presto your emails will now download via all internet means as well as Wi-Fi.
Who knows why for T-Mobile Internet is actually only wi-fi and not "the other" internet on our devices.
Hope that helps anyone else in the same situation as I was.
I have the same problem but then with my provider Hi.
After a hard reset the settings aren't loaded correctly. I've also been on the phone with the helpdesk, technical helpdesk and a lot of people who really didn't understand a whole lot about phones and they all couldn't figure it out. Touch Pro 2 settings weren't available yet.
Finally I just looked up the settings from the Touch Pro and entered those manually. This worked just fine.
But, if you set the connection to "T-Mobile Internet" instead of "The Internet", it will never use WiFi for that account.
I have a TP2 on T-Mobile and my e-mail accounts are configure to use "The Internet" and it works fine.
Even with Wi-Fi off?
Is your a branded t-mobile handset in the UK?
Hi LocoNinja
I'd be very interested to now how you've got your e-mail able to use either WiFi or the phone's GPRS/3G/HSDPA connection...
Since upgrading to WinMo6.5 (official HTC update) I've noticed that I can only connect to e-mail via WiFi if I use 'The Internet' as the connection, and only connect via GPRS/3G/HSDPA if I use 'T-Mobile Internet' as the connection...
It's bugging the h*ll out of me!
Cheers in advance
possibly a t-mobile issue, as with my vodafone branded tp2 it works fine.
For example: If wi fi is enabled, it uses that. If wi fi is disabled, it just opens a hsdpa / 3g connection and uses that.
Did the same thing on the original VF 6.1 rom and with the newer VF 6.5 rom. Also works perfectly on the custom rom i am using.
Hi dazkeirle, that's what mine used to do on WinMo 6.1... I wonder if something else I've installed has b*ggered it up
Will have a tinker and let you all know if I find anything...
**Sorted it - It was WMWiFiRouter that had messed the connection up - removed, settings changed in e-mail to 'The Internet' and everything's working fine now
Pesky WMWiFiRouter V1.50 - it messes up your display time-out time too

No internet available via Mobile Network ?

Hey Y'all
I spent all day trying to figure out why I have lost my internet on my Desire.
I can browse using my wireless, but if I turn off WIFI, all I get is Webpage not available. (On any page I try)
I have been into the APNs to check the settings & they are all ok.
I am with Orange Uk & have an unlimited Internet package.
The little 3g arrows are flashing?
Also I have 70 meg Phone memory & I get a warning if try to intall a 1meg game, saying "Out of Space Program could not be viewed. Free up some space on your phone and try again".
Any help from the experts would be really appreciated.
Thanks
E
I had the same problem with the interent, turned the phone off then on, and internet started working again.
Ok further update.
My emails are working?
I just rang orange & they sent me the settings via text & told me to shut of my phone & remove the battery, then boot it up, & as expected, that did NOTHING!
So I have no idea why I can only browse using WIFI.
Mobile is enabled, I'm not in aeroplane mode, or anything daft like that.
The Equalizer said:
Ok further update.
My emails are working?
I just rang orange & they sent me the settings via text & told me to shut of my phone & remove the battery, then boot it up, & as expected, that did NOTHING!
So I have no idea why I can only browse using WIFI.
Mobile is enabled, I'm not in aeroplane mode, or anything daft like that.
Click to expand...
Click to collapse
What values do you get if you go:
settings/about phone/network
look at signal strength. might give you a clue.
i'm on orange uk and my desire can be tempremental. it's loads better outside of central london. perfect on wifi. if i'm in a pub in town trying to read the news, or on the bus home, sometimes i get next signal at all.
what i try, and this seems to work sometimes, is turning mobile on/off a few times, or even powering down/up.
ps. it's confusing when you make a statement and then put a question mark at the end (your emails are working? what does that mean - are you asking us, or telling us you're not sure, or what?)
I mentioned this in a different thread...
Do you switch off wifi correctly?
I found that when I am connected via wifi and then go out of range my mobile network can't connect to the internet.
I have to turn of wifi manually every time in order to have the mobile network working.
Usually switching to airplane mode and than back again solves this issue.
The important thing is to always switch from wifi to mobile network manually. It's quite annoying but it's not the end of the world.
Thanks for your replies.
I rang Orange again today, usual call centre.
It turned out in the end that I had lost my WAP settings.
The call centre talked me through setting up the WAP APN settings & the Internet came back.
Don't know how I lost them in the first place?

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