Hey Y'all
I spent all day trying to figure out why I have lost my internet on my Desire.
I can browse using my wireless, but if I turn off WIFI, all I get is Webpage not available. (On any page I try)
I have been into the APNs to check the settings & they are all ok.
I am with Orange Uk & have an unlimited Internet package.
The little 3g arrows are flashing?
Also I have 70 meg Phone memory & I get a warning if try to intall a 1meg game, saying "Out of Space Program could not be viewed. Free up some space on your phone and try again".
Any help from the experts would be really appreciated.
Thanks
E
I had the same problem with the interent, turned the phone off then on, and internet started working again.
Ok further update.
My emails are working?
I just rang orange & they sent me the settings via text & told me to shut of my phone & remove the battery, then boot it up, & as expected, that did NOTHING!
So I have no idea why I can only browse using WIFI.
Mobile is enabled, I'm not in aeroplane mode, or anything daft like that.
The Equalizer said:
Ok further update.
My emails are working?
I just rang orange & they sent me the settings via text & told me to shut of my phone & remove the battery, then boot it up, & as expected, that did NOTHING!
So I have no idea why I can only browse using WIFI.
Mobile is enabled, I'm not in aeroplane mode, or anything daft like that.
Click to expand...
Click to collapse
What values do you get if you go:
settings/about phone/network
look at signal strength. might give you a clue.
i'm on orange uk and my desire can be tempremental. it's loads better outside of central london. perfect on wifi. if i'm in a pub in town trying to read the news, or on the bus home, sometimes i get next signal at all.
what i try, and this seems to work sometimes, is turning mobile on/off a few times, or even powering down/up.
ps. it's confusing when you make a statement and then put a question mark at the end (your emails are working? what does that mean - are you asking us, or telling us you're not sure, or what?)
I mentioned this in a different thread...
Do you switch off wifi correctly?
I found that when I am connected via wifi and then go out of range my mobile network can't connect to the internet.
I have to turn of wifi manually every time in order to have the mobile network working.
Usually switching to airplane mode and than back again solves this issue.
The important thing is to always switch from wifi to mobile network manually. It's quite annoying but it's not the end of the world.
Thanks for your replies.
I rang Orange again today, usual call centre.
It turned out in the end that I had lost my WAP settings.
The call centre talked me through setting up the WAP APN settings & the Internet came back.
Don't know how I lost them in the first place?
Related
Having just purchased the XDA2s and had a go at operating it today, there are a few querys that i would like answering please.
1) How do you disconnect from the GPRS internet, always seems connected, is this costing me when connected dont want a massive bill ?
2) Is the Spb GPRS Monitor installed on the device or will I need to install it with the disc provided ?
3) Signed up to a Data only tariff 36Mb a month, how much internet usage does this allow for general browsing?
I know they may seem easy questions but been a new user of the XDA I would be very greatful if they could be answered.
Thanking you Bandari
To force a disconnect with GPRS, hold down the End key at the Today screen.
Spb GPRS Monitor is a good program to have, but I have unlimited GPRS for $19.99/month with Cingular here in the US, so I don't care how much I use. :wink:
Just happened to check last month's bill and it showed that I downloaded 110MB.
Thanks
How much Data usage do you use to total 110MB, just as a rough estimate (is it a few hours browsing a day)
Disconnecting GPRS
To disconnect hold down the red phone buton for 3 seconds or better still download GB Soft Tweak fron here. http://www.gb-soft.cz/xdaii/product_gprs_tweak_en.htm A disconnect option appears when you tap connections.
Thanks Rick
Will try the download, obviously the XDA has been connected whilst I have been unable to disconnect, will I have been charged for this?
Also cant find the GPRS settings in my programs what are they under, do I need to download them?
A good way to limit the MBs consumption is to not display the images while browsing.
You can stay connected as long as you want, I believe. You will not use much megas just for being connected.
As an example, I use MSN messenger instead of SMS as much as I can. The cost of an SMS is huge compared to the cost of an Instant message of the same amount of characters...
My two cents.
thanks for that
any idea where the Spb GPRS Monitor is on the device, do I have to connect to the USB port and transfer from the disc?
also at present cant make or recieve calls only got the XDA yesterday but, must be connected because Internet is working but no calls, I dial the number then it cuts off after 2-3 seconds?
Any ideas ???????
Not sure what you mean about the GPRS settings. If you haven't yet configured GPRS access then it's START/SETTINGS/CONNECTIONS TAB/CONNECTIONS ICON/MANAGE EXISTING CONNECTIONS/NEW enter a name (any name), select a modem Cellular Line (GPRS), Access Point name is provided by your phone company ("internet" for Vodafone), User Name "web" (again for Vodafone), password "web" (Vodafone) click finish. You can also access connections by tapping the signal strength icon on top left of screen.
Not sure about cost but sounds like you've set your account for a specific ammount of download. You don't in the case anything for being connected - only for downloading pages.
Don't know my left from right - the icon is top right, not left - next to speaker icon.
Bandari said:
Having just purchased the XDA2s and had a go at operating it today, there are a few querys that i would like answering please.
1) How do you disconnect from the GPRS internet, always seems connected, is this costing me when connected dont want a massive bill ?
Click to expand...
Click to collapse
I called up O2 about this very thing when I got mine. I couldn't get the thing disconnetced from GPRS without turning on Flight Mode! Holding down the red telephone button used to disconnect it but it would immediately come up with the "Connecting" box once again. I had to hit cancel several times before it got the message to stop connecting!
O2 said that the phone can stay connected to GPRS and you will not be charged unless you are transferring data by browsing the web or whatever.
Hi guys, after installing the latest radio on my Hero I get the feeling that my mobile internet connection (both HSDPA, 3G and 2G) seem to be dropping more often than before. I haven't monitored this prior to upgrades so I can't say for sure. But is anybody having the same experience?
Also is it possible to downgrade the radio? Do you just reinstall the old radio?
Thanks.
yes i have the same issue. my mobile internet and also the gps stops to work after a while of not using the phone. i have to restart the phone to get gps back to work.
mobile internet can also be reactivated by activating and deactivating the "only 2g networks" option.
this failure sucks because i just recognize that the mobile internet is down because i didn't get push mails for a while.
I have noticed that as well
Yep me too. I can be browsing (web, market, or rss) for a while, then lose connection for a bit, then it will suddenly work again.
Can we reflash the old radio?
No need. It could be the APN settings. I was having problems on T-Mobile with HSDPA dropping and read in another post to go to the T-Mobile support page for the G2 and select Connecting to the Internet --> Set up the phone for internet surfing --> and follow the instuctions to set up a new APN. Worked for me
I have the same problem.
I have installed the new Hero ROM two weeks ago, one week ago mobile internet disappeared from my phone. Before this it was very good.
I can't find the good solution for this issue. Please help.
Same radio ROM. But there were internet for a week with this ROM.
I don't understand.
(I have tried to reflash the ROM, but not solved.)
Same problem here.
Mobile network has been unstable since I bought it.
When I turn it off for a while and turn it on again, I can't see the icon on the top bar. What I have to do is going to Settings - Wireless controls - Mobile network settings - Network operators - Select automatically.
Sometimes the connection is lost while using. I have to do the same thing like above to make it work again.
I also contacted HTC's customer service, but I haven't got any response.
Too bad!
I find if I leave it then it comes back. Every so often it goes...then the firmware eventually notices and it reconnects. Annoying. Hopefully this will be fixed when T-Mobile release thier version of the ROM update later this week.
I have the same issue, but it seems like it only happens when I leave a wirelss-zone (and not every time I do that either).
When I leave home, it will maybe 1 of 3 times not connect to 3G before I manually connect again (Settings - Wireless controls - Mobile network settings - Network operators - Select automatically)
I've just used AnyCut to create a shortcut to this menu-option so it is less annoying, but a more permanent and official fix would be great.
same thing in my one thats why i hate htc from now one loots of bugs in hero headphones led net go back to htc hd how you can release phone if is not done properly
TheBrit said:
No need. It could be the APN settings. I was having problems on T-Mobile with HSDPA dropping and read in another post to go to the T-Mobile support page for the G2 and select Connecting to the Internet --> Set up the phone for internet surfing --> and follow the instuctions to set up a new APN. Worked for me
Click to expand...
Click to collapse
TheBrit's settings appear to have resolved the issue. have been logged into instant messenger for more than an hour without the connection dropping off give it a go guys.
wow, how much better is that
Guys, if u have the dropping connection concern, as I did, please follow tmobile link in previous posts or a one for your mobile provide apn settings, I've just done it and have had no dropped connections for ages
i was also having the same issue but since installing the modoco 2.6 enhanced rom with the radio ending in 07.08 all has been good.
dropping connection
Hi,
I have a g2 Touch from T-Mobile germany.
It runs Runs modaco 2.6 with the newest Radio. Dont know the number it ends on 0708.
I have the prob with dopping connections. But i cant download the settings from tmo germany, because there are no settings to download. Can anyone help me? Or Can i flash the old Radio back? And where can i get it for tmo germany?
Volker
I don't know what happen to my desire, the mobile internet just did not work!
Wifi is still functioning.
But when I clicked the mobile internet check box, it keeped showing turning on, but could not link to the 3g network.
Could anyone give me any suggestion? Thx!
I assume you're on Orange UK??
They got problems
I use Vodafone NL.
Actually the 3G worked pretty good until today. So I assume this might be some hardware problem. Can anyone help me or I need to bring it back to HTC?
you can try resetting the apn settings
settings -> wireless and networks ->mobile networks -> apn
click menu and select to reset it
if that doesnt work open up the phone dialer
enter *#*#4636#*#*
turn the radio off
wait 20 seconds
turn the radio on again
post back
jamesnl said:
I use Vodafone NL.
Click to expand...
Click to collapse
Oops, apologies.
"He assumes too much!" (or something )
yep im orange too and mobile internet has be totaly pants
The problem is solved when I reset the APN setting!
Thanks a lot!
Apologizing for my "assuming!.
When this happens to me I find going to flight mode then back usually fixes it. Sometimes have to reset the phone though.
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Sent from my HTC Desire
Hi Bilbo Fraggins - I'm on Orange UK and I've noticed the response and service on my Desire has slowed down over the last week or so. It was perfect up to then for the first month. I'm also having issues with mail synchronisation through Exchange Active Sync but thats another topic.
Whats the problem with Orange? IS it a temproary thing? I was thinkingof calling them but thought it was probably just my device. Cheers.
I've had no mobile data at all since Wednesday night.
My last call to them was yesterday and they said their GPRS network was down or something but should be back within a couple of days.....
Having said that ....
I just reset my apn as above and I'm back in business
Thanks for the tip, seems it wasn't Orange, despite them saying it was ....
I've had my Desire for nearly a month now and the internet has been consistently inconsistent the entire time.
I'm on Orange UK... is it likely to be my network or my device? I can usually depend on GPRS but 3G/HSDPA are flaky at best with the standard rom and no changes to stock settings even though I'm in central Manchester.
I had a similar experience and I am also on Orange UK. My connection kept dropping and I even had problems getting a normal phone signal. I ended up hard resetting my phone and its working great again. No problems all day. It was easy to do too. I think it must've been a program I installed.
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Sent via the XDA Tapatalk App
This morning my phone lost i-net. I'm no longer able to connect to internet using 3G my browser says error on network and android market says "no connection" or something like that
The icon "H" is still displayed in status bar indicating that there is HSPD connection, but there isn't. Under the "H" there are two arrows pointing up and down, wich usualy stayed gray while no data used, and become bright while data is used. Now "down arrow" is bright all the time - something wrong. The problem is that I haven't touch any settings recently it just gone wrong this morning.
I've done hard reset - no luck, same problem.
now even cannot send sms.
What is wrong ? can I tottaly reset the phone somehow?
P.S. SIM card seems to be alright. I've put it in another phone and i-net and messages go allright.
..how do I get rid of this HSDPA ?
I want force it to regular UMTS (3G)
Hi yonef!
Firstly, I think that HSDPA is the only 3G system in this fone.
So, if you really wanna test if everything is working fine, I suggest you try to put it in 2G mode and check stuff.
Go here: Settings > Wireless & network settings > Mobile Networks > Select network
and select 2G only.
Now try to SMS and surf and see if stuff works. If its still a dud, then a call to the customer care is what you really need!
Although am quite new to android, I have been successfull in modding my trusty old Sony Ericsson K550i fone
yeep, I've just found that 2G kind of working, It is receiveing data (slow), but occasionally it says that there is no connection to internet.
It should be something with the phone, because when I put this very SIM in another phone, 3G is working just fine. When I put it back to the motorola, it is connecting ( "H" symbol apears but there is no internet
Hard reset did not fix it
And it happens jut this morning, I havent touch any settings since last week (weird)
I have an Unlocked HTC 10 that I bought directly from HTC. Sometime, when I try to send a text and I'm on Wifi, whether I have a connection to my mobile data or not, the attempt is an automatic failure, even if I try to resend. If I turn off wifi, it won't enable my data connection, even if I turn it off then back on. It forces me to toggle airplane mode on then off If I want to send a text or browse the web. Also, to make things worse, the issue is completely random. I have no idea that it has happened until I try to send a text. TBH, I'm not even sure if wifi is part of the problem, like maybe it is disconnecting from Mobile Data regardless. If it matters, my carrier is T-Mobile.
Keep in mind, I have wifi calling disabled because it was more trouble than it was worth. But for some reason, the phone won't switch to data without my intervention. If I go out of range of the wifi, it will switch, but not all of the time.
Like right now, under my connection settings, Mobile Data says "Disconnected" even though it is turned on. When I just toggled Airplane Mode like I stated above, the connection was established immediately.
Why is the phone not connecting to the Mobile Network automatically? It seems like common sense when it comes to smart phones nowadays and is really annoying when I send a text, only to find out 30 minutes later, it didn't even try.
From other threads it seems to be an issue with the most recent update from HTC. Only fix right now is to flash a ROM that isn't running the latest update.
Sent from my HTC 10 using XDA Free mobile app