For those who are willing / able.
http://www.clubimate.com/index.asp?PageAction=FORUMS
We are trying to get I-Mate to pay attention to our support needs. Here is my conversation with support this evening:
Brian> Welcome to club i-mate support. My name is Brian, how can I help you today?
Brian> Hi Moriah...
Moriah> I was wondering wehn we would get the bluetooth patch that was promised
Brian> The specific release date is not yet decided but as soon as it is, will be available on our www.clubimate.com website.
Moriah> My headset won't stay connected if the device shuts off. Bluetooth is pretty useless then.
Brian> Please keep a regular check on our www.clubimate.com website for further news and updates on our devices and services.
Moriah> Your reply is a joke.
Moriah> That is what everyone is hearing.
Moriah> Tell my why I should spend $900 on something that does not work as the specs say?
Moriah> How do I return the device for a refund?
Brian> As for the Bluetooth patch, only the first part of it is launched, The second part of the patch is due shortly. The Upgrade and the patch are being tested so as to provide full satisfaction for our users and eliminate the issues prevalent.
Moriah> I have had the device for 2 months now and have heard that already.
Moriah> Can I return it for a refund. It costs to much to not work right.
Moriah> My boyfriend has been trying to return his but the vendor is not replying.
Moriah> Please tell me how to get a refund.
Brian> well you can check with the vendor,from where you bought?
Moriah> Except they are the ones not refunding the money. Overseas Electronics in IL.
Moriah> We had to file a dispute with American Express to try and get a refund.
Moriah> Doesn't IMate warranty their devices?
Brian> we do give warranty on our devices, only if there is any hardware issue or software
Moriah> Well there is obviously an issue if the device does not work with a bluetooth headset as it should right?
Moriah> So does that mean I can get a warranty replacement through you then since mine is defective?
Brian> As of now, our engineers are testing the patches and the upgrades to be released so as to provide a total solution once and for all.
Moriah> So how long am I suppose to go with a device that does not work as stated in the specs before I can get a warranty replacement?
Brian> i would suggest you to wait for few more days...
Moriah> A few more days huh.
Moriah> that is not very specific.
Brian> Yes we can understand....
Moriah> So I will contact support again in 3 days (as what I understand a "few" to mean) and get a warranty then
Moriah> Thanks for the cut and paste answers.
Moriah> You will hear from me soon.
Moriah> Bye.
...I have recieved the same "Cut and paste" type answeres as well....
..guess we can all just keep holding our breath until we are all "blue[tooth]" in the face....
Thanks for nothin, iMATE
I ALSO have noticed...
...when I first load the ClubImate webpage, it will show Tech Support: ONLINE at the top right as usual....
..but once I log in with my username and password, It always switches to OFFLINE.... EVERY TIME!!!
...I believe iMATE has BARRED me from their tech support.....
...GREAT customer service! I have both AT&T and T-Mobile accounts, and was looking at the MDA-Compact/Magician for my second phone- but I think Ill go with another Brand for my other phone if my experience with iMate stays as it is much longer........
Hi
I suspect that the multitude of bugs that the Blue Angel devices suffer from are all the fault of HTC. Individial manufacturers do very little to the core software of the device before shipping. They add their logo's add their own sh1te,buggy software (O2 Active!) and then ship em out in a box with a sleeve & manual that makes the device look like their own.
The delays that Imate are suffering from are HTC's fault, the patch they talk of will come from HTC to Imate and from Imate to you.
The XDAIIs, MDAIII, QTEK9090, blah, blah all have the same issues.
I for one will not buy another device thats made by HTC.
Nigel
veletron said:
I suspect that the multitude of bugs that the Blue Angel devices suffer from are all the fault of HTC.
Click to expand...
Click to collapse
I agree completely. Question is, do we as consumers/customers have any way of putting pressure on HTC to fix their problems? If so, then everyone who has a Blue Angel should be putting pressure on them, as well as the company from which it was purchased.
If not, then the only way to get anywhere is to force the 3rd parties like iMate, O2, T-Mobile, Orange, etc. to make HTC fix their problems.
Dear Members,
If you own a PDA2k device and suffer from Bluetooth shortcomings then please check out the following thread at Club i-mate:
http://www.clubimate.com/forums/tm.asp?m=6698
Perhaps the pressure on Carrier Devices would compel it to work harder on the update and to improve its communication with its clients.
Thank you...
Related
I have been looking at PDA/Phones and decided on the XDAIIs. I had previously seen it on the O2 web site but when I checked yesterday it has all the adds and specs but when you go to buy online it says" Sorry, this handset is no longer available; You may wish to make a selection from our current range, displayed below" Does anyone know if it has been discontied or if there is a new model in the pipline.
Well, you can still get it from other people! iMate, (expansys.com), etc.
andy marsh said:
Does anyone know if it has been discontied or if there is a new model in the pipline.
Click to expand...
Click to collapse
dont know bout being discontinued, but they are making a big deal over the xda exec... nicefone.
It's available from the Orange web site as Orange SPV M2000
yep i got mine form orange
Hi,
I work for a communications company and we've just sold 10 of these to a company, all on O2.
Any probs, let me know.
CHeers,
Bret
i work for o2 and they had to discon it due to system problems
if you want anything get the i or the exec both well better than the s
Thats interesting to know. We are an O2 dealer so shouldn't someone have told us before we bought 12 of them?
How long ago was it discontinued???
Not amused about that at all.
lee.smith83 said:
i work for o2 and they had to discon it due to system problems
Click to expand...
Click to collapse
Can you name the exact problems?
Can you name the exact problems?[/quote]
Bluetooth is one! Terrible BT hardware. Half a meter away and the cracks make the headset unusable. 22003SE and BT patches / WM5 just equally crappy :evil:
Just waiting for the Atom/Athena :roll:
In the meantime, my 2020 with 2003SE / automated Sin Merge is the best combo I tried. Thinking about moving to WM5 but the issues I had on my BA with ActiveSync/Outlook/Exchange server are making me think twice...
BTW, any news on FCS for Athena?
Hal
It's about effing time!! The Blueangel was not ready for sale. Not everyone knows how to hack a ROM and most business users need it to work out of the box which it defo didn't.
I know the problem: 02 didn't release the 1.40 ROM.
AND as I mentioned in another thread I have just broken my handsfree socket by mistake. I could fix it but I don't wanna take it apart and ruin the warranty.
I also don't wanna pay to have it fixed as I don't have ANY money. The down key is getting dodgy as well. I think I will go for a new one on insurance. Do you think they will gimme an Exec no that the 2s has been discontinued?
I only got the 2s as an insurance job for the XDA2 about 5 months ago. Do you think that they will be funny about it in the shop or will they not bother?
the s.... is crap
Hi guys, i have 2 Blueangels, in fact orange M2000's.
Both work but the first one doesnt get a signal in the UK as it was blocked when i lost it.
The second one was the insurance replacement.
Both are good condition, by memory the newer one probly has WM6 or something installed on it, i think the older one has 2003 still. Cant remember. I can check.
I have 1 cradle between them, and 3 batteries.
I always planned on just holding on to them, but i never use them. I just cant find the time to keep up with all the individual forums for all my phones. I also have the following phones that i dont really use if anyone is interested
2 Blueangels (obviously)
1 Universal
2 Tytn
1 Trinity
1 Treo 750
1 Kaiser
1 I780
I am open to offers on all of these but the more recent ones i might not sell. Anyone wants any give me a shout.
Cheers
Rob
I'm from VietNam, How to buy ?
I will take in the usa. how much for shipping and phone ? are they unlocked? ill give 300
please email me at [email protected] if intrested.
Hi guys, thanks for the replies. The I780 and the Kaiser i may be holding on to for a bit. The others i will sell if people want them for the right money.
I would also prefer to sell the phones individually as well, sorry should have made that more clear. The blueangels could go together though as i only have one charger and such like.
Shipping abroad, hmm, that is a good question. I must confess i hadnt really thought this through. I could ship abroad but i would have thought by the time the shipping was added on then it might not be worth it.
Anyone want any of these as individual items ? especially the Blueangels, i may put some posts in the other device forums about the others as well.
I will look into shipping costs.
I'm trying to track down some of the ram chips the Infineon HYB18L256160bf-7.5 they are an obsolite component now, so if any one knows where I can source these ICs for that would be great. I have the equipment and skills to fit BGA's, I actually run couses on it, so if I can get a reliable source for these ICs I maybe able to offer an upgrade service.
Hi, there appears to be a couple of threads on this topic: Htc Universal Memory Upgrade. and 128 Mb RAM on Universal
It appears a company called Retronex has been used for supply and soldering, but WizP mentions a company called Xel in his post found here.
Their website is http://www.xel.co.uk/
Hope this helps, and let me know if you are going to upgrade Uni's as I'm looking to do this.
Thanks for the info, I had almost given up on sourcing the memory within the UK. I have contacted the guys at Xel and they have be very helpful. They have a good stock of these chips and I have ordered and recivered 2 of them.
My plan is to get some time next week to strip out the MBD from my Uni and rework the BGAs. I'll keep all those who are interested posted of my progress. Once I have done this I will also be able to let you know if I can offer this as a service.
D.Apsley said:
Once I have done this I will also be able to let you know if I can offer this as a service.
Click to expand...
Click to collapse
If you are successful, then you have a customer right here, if you want one that is PM me if you decide to offer this.
me too, veeeerrrryyyyy interested.....
D.Apsley said:
Once I have done this I will also be able to let you know if I can offer this as a service.
Click to expand...
Click to collapse
In case everything goes as planned, and you decide to accept international orders (specificaly from Brazil), please let me know.
Thanks in advance.
Cheers!
Carlos
Hi to everyone and happy monday
I would like to update my JasJar to but... where can I find the required 128Mb expansion?
Cheers
Good morning to all,
For all of you wacthing this thread wanting to know how I have got on with the 128Mb upgade to my Uni. It is good news I now have a 128Mb Uni , not without a few tense moments though. I got the 2 old M-RAM chips off with no problems, but when reaplacing them with thew new ones a couple of solder balls didn't go down right on one of them. So I had to remove it, re-ball it, and replace it. Luckly it all went well the second time.
The second tense moment was after I re-assembled my Uni. It was doing a good impression of a brick , however this turned out to be just a flat battery.
So once changed I switched it on it booted up and is now showing 128Mb of RAM. I haven't noticed any great jump in app loading speed yet, I may need to tweak something in the ROM not sure yet (using WM6.1 RAN V7.6).
I'll keep you posted, on stablitiy.
Watch this space, upgrade servise coming soon.
Well done D.Apsley - you may want to look for ROM's with no page-pool. See here for Ranju's http://forum.xda-developers.com/showthread.php?t=367448&page=129#post2154517
I am not sure of a huge speed increase, but it would mean for me that I could run my GPS software without having to clear out all programs fom memory (usually need's a reboot before starting the software).
Re Upgrading to 128mb. help !!!!!!
i've had a phone conversation with people from Retronix. they can do it they even can provide parts. but i've got one big problem. i'm not british and got big problem to understand scottish accent / or language. so if i could ask anybody from this forum to contact them and ask all detiles and then post it here. tel no to Retronix 01236433345 ext 310. thank you for help rgds. Seb.
Results of 128Mb upgrade
Well i've been runing my Exec with the 128Mb for a week now and all is well. I have not noticed a massive change in speed, but I'm now able to run several app's at once without any system slow down or out of memory compliants.
I'm now going to offer this service to other members, but I need to work out the logistics of it. Namely costs and type of service, meaning Full Service, all parts supplied just send Exec and payment, returned when done, or Rework Service parts not supplied, send Exec, parts and payment, returned when done.
Will do screen repairs if I can source LCD and/or Digitiser.
Also looking at repalcement srevice for Metal LCD Cover plate. Has any tried to remove one.
Hi D.Apsley
I want to upgrade my Qtek9000 by my self I already order the chips and I have the ability to replace BJA components, also I have the HTC Service Manual if you want I can upload it.
As I know the only thing I should do, is replace the two BJA's and solder one 30Ohm resistor, please let me know if I need to do anything else.
Also I can get you the place that I ordered the chips maybe you can buy from them also.
Qtek9000
ROM: Ranju's -7.4
Radio: 1.17.00
ExtROM: 2.07.40
Bootloader: 1.01 (G3)
Adata 16G SDCH C6
Great news!
D.Apsley said:
Well i've been runing my Exec with the 128Mb for a week now and all is well. I have not noticed a massive change in speed, but I'm now able to run several app's at once without any system slow down or out of memory compliants.
I'm now going to offer this service to other members, but I need to work out the logistics of it. Namely costs and type of service, meaning Full Service, all parts supplied just send Exec and payment, returned when done, or Rework Service parts not supplied, send Exec, parts and payment, returned when done.
Will do screen repairs if I can source LCD and/or Digitiser.
Also looking at repalcement srevice for Metal LCD Cover plate. Has any tried to remove one.
Click to expand...
Click to collapse
That is great news!
Now some questions:
1. Will you accept customers from sweden, and if so what will the price tag be at?
2. Do you think it is possible to uppgrade to perhaps 256 MB instead of 128?
(That would be even better)
3. Do you give any warrant on your work, for instance, if I send you my device for an uppgrade and you accidentaly brick the device! What happens then?
Thanks in advance!
1) He hasn't figures out a price for the UK yet - so obviously not for 'foreign' customers.
2) We know 128 is the max.
3) We know the guy is doing because he can - not as a business - so how do you suggest he could offer a warranty?
Hi All,
If someone wants to buy the chips I have two places that you can get them, both of them have the chips on stock and are very nice guys.
1. Mail : [email protected] his name is John. Company web site http://www.hkyixin.net. The chips price is 8$ for etch chip he accept PayPal and he send it buy UPS you should ask for the delivery cost.
2. Mail : [email protected] his name is Lois. Company web site www.aaahkelec.com. The chips price is 6.3$ for etch chip he accept only Western Union should ask for the delivery cost.
I'm already ordered the chips and I'm going to get them on Monday next week. If you have any question regards this I'll be happy to help.
Qtek9000
ROM: Ranju's -7.4
Radio: 1.17.00
ExtROM: 2.07.40
Bootloader: 1.01 (G3)
Adata 16G SDCH C6
Memory upgrade service available
I will offer an upgrade service to all those who are interested, I can provide the chips as well if required. I will be asking £50 (GBP) for labour and equipment use + return shipping costs. The chips are available for £18 each + shipping, from Xel Electronics Ltd., now I don't mind ordering the chips for you, at cost. I'm offering this as a service not as a business, so I cannot provide any form of warranty and there is a risk of permanent damage to the Uni. I thought I had bricked mine at first, it turned out to be a flat battery. This hardware is delicate. For anyone outside the UK I’m happy to do the work, but we will have to sort out the Shipping and payment on an individual basis, probably best to PM. As I will doing this at work after my actual job I cannot guarantee a fast turnaround.
I will do other types of repairs, LCD Screens, Digitisers, Keyboards, Case swaps. This is because I have the tools to do the work.
I should mention I have found somewhere at claims to have Genuine replacement housing in both Black (£42.95) and Silver (£39.95) go to http://www.mobilefun.co.uk
DIY instructions anyone?
Is it worth my while posting DIY instructions for the memory upgrade, it might give you nightmares once you see what is involved and the cost of the equipment.
D.Apsley said:
Is it worth my while posting DIY instructions for the memory upgrade, it might give you nightmares once you see what is involved and the cost of the equipment.
Click to expand...
Click to collapse
Hi,
I know exactly what is involve with the memory replacement and I already have the chips, I'm going to do the upgrade soon, please confirm that I should replace the two BGA ram's and add one 30 Ohm resistor. I have an automatic BGA replacement machine at work.
Thanks,
Qtek9000
ROM: Ranju's -7.4
Radio: 1.17.00
ExtROM: 2.07.40
Bootloader: 1.01 (G3)
Adata 16G SDCH C6
I just followed the instructions give on the 'Upgrading the Ram on your Universal to 128 MB' link on the HTC Universal wiki page here in xda-developer.
But basically yes remove the 2 x 32Mb M-Ram BGAs, Clean the pads, replace with the 2 x 64Mb M-Ram and solder a wire link across the 0402 pads. I've not come across the 30 Ohm resistor mentioned in any of the instruction, but shorting the two pads works.
Oh by the way there is a small battery on the underside the MBD near the M-Ram BGAs watch out you don't damage it.
Thanks for the tip's.
Qtek9000
ROM: Ranju's -7.4
Radio: 1.17.00
ExtROM: 2.07.40
Bootloader: 1.01 (G3)
Adata 16G SDCH C6
http://www.unwantd.com/HTC-Touch-Pro-2--315-Mega-Pixel-Unlocked--,itemname,5646,id,auctiondetails
mmmm...
Seems like...
Anyway it´s closed now
This is the second auction that has been closed just trying to run these guys down.
Here it is again
http://www.unwantd.com/Brand-New-HTC-Touch-Pro2-Unlocked-,itemname,5664,id,auctiondetails
Scam, scam scam!
I wonder how many inocent peoples got scamed already...
Me too just want people to know. Supposedly I am to recieve a picture with today paper but I will not do anything until I see that.
GKMan said:
Me too just want people to know. Supposedly I am to recieve a picture with today paper but I will not do anything until I see that.
Click to expand...
Click to collapse
Even if you see the pic don´t go ahead!!
And please share the pic when you recieve it
Touch Pro2 for $500.00 --Another scammer?
www.salessourcemarketing.com
email I have received:
Hi Sean,
Yes it comes with the front VGA Camera and it is compatible with all network carriers.
We are Htc Authorised distributors and we have just 10units for sale as introduction, it also comes with a 1 year warranty from HTC.
It comes with the Phone, Leather Pouch, Headset, Cloth Cleaner, Charger, CD-ROM and a USB Cable.
Regards,
Carl.
I have dug and dug - can't find the company on BBB online- the address brings up a residential location, on Gmaps you can even see someone's pickup outside the garage.
I cannot find the business listed on the FL Dept. of State corporation search (www.sunbiz.org)
I ran the phone number listed on the site and found this:
This site is a scam so don't use it they will rob you
communicareinc.com — This site is a scam and this is the email address that they use [email protected] and Phone: 1-888-357-0451 the claim to sell gsm unlocked cell phones
angelhipster
on 03/17/2009 Can you tell me more in why you had a bad experience? Thanks!
Reply0 diggs +0 / -0 sexylicious2
on 03/25/2009 I dont think So cherry. I Received the Sony Bravia Tv i purchased from them. Maybe you had something wrong somewhere.
So, why is the number linked to a different business name, that also "sells phones"? - although there was a positive review- though it could be BS...-
hate to be so salty, but I straight up emailed the guy and said that if a successful transaction were to take place, I was certain I could send more buisness his way-thinking of everyone here of course. More specifically, if someone on XDA said they bought a TP2 from this site, I would be much more inclined. Any research anyone else can do to verify/disqualify this place would be great.
all those lil sites are bull!! I emailed back and forth with some guy from 1 of these sites, I asked him 2 send me a pic of the phone and I would buy it. The no count Ass**** sent me a pic of a TOUCH PRO!!! and 1 of those factory pics u can get on any site, unbelievable...
To play safe, just buy from HTC authorized reseller. Why bother how much they sell and you will have worried free and no headache.
Well, it was bound to happen eventually.... I have a bad phone it seems. A long story short is the wifi radio is kicking out my carrier signal, I have a yellow burn in on the bottom left hand corner of my screen... and my headphone jack is a HUGE hassle, to get it to acknowledge any headphones... it takes me anywhere from 20 seconds to 3 minutes to get it to work.... I did all the normal stuff, but I am certain most of it is hardware related.
Has anyone dealt with this before? I am sure I am in for a world of inconvenience.... however, I am not sure where I start (handtec, HTC UK, etc).... the phone is less then a month old, ordered April 22. I spoke with HTC in the US and they said I could send it there for repair... but I would be paying the shipping to there, dealing with border delays and awaiting repair.... (which might be better then shipping to the UK).... but I have never dealt with this before, so before I do anything... I thought I would check around and see what my best options are. I live in Canada and I ordered it from handtec UK.
Thanks in advance
My 2nd One X (bought in Australia, Optus handset) has no faults at all (fingers crossed).
Mr.Kakarot said:
Well, it was bound to happen eventually.... I have a bad phone it seems. A long story short is the wifi radio is kicking out my carrier signal, I have a yellow burn in on the bottom left hand corner of my screen... and my headphone jack is a HUGE hassle, to get it to acknowledge any headphones... it takes me anywhere from 20 seconds to 3 minutes to get it to work.... I did all the normal stuff, but I am certain most of it is hardware related.
Has anyone dealt with this before? I am sure I am in for a world of inconvenience.... however, I am not sure where I start (handtec, HTC UK, etc).... the phone is less then a month old, ordered April 22. I spoke with HTC in the US and they said I could send it there for repair... but I would be paying the shipping to there, dealing with border delays and awaiting repair.... (which might be better then shipping to the UK).... but I have never dealt with this before, so before I do anything... I thought I would check around and see what my best options are. I live in Canada and I ordered it from handtec UK.
Thanks in advance
Click to expand...
Click to collapse
Well,bad luck but it is a faulty unit it seems.Why don't you contact the guys where you bought it from and ask for a return?I guess they can replace your phone with a new one and it's much more simpler (and cheaper) than to wait that much to send it to US,get it repaired,pay the shippment..etc.
I did open a support ticket at handtec, but being a weekend.... I expect to wait until monday!
thx
Mr.Kakarot said:
I did open a support ticket at handtec, but being a weekend.... I expect to wait until monday!
thx
Click to expand...
Click to collapse
Well i think this are the only solutions you have...even talk to handtec to give you a replacement,or you can talk to HTC,maybe they give you a replacement instead of repairing this one?I mean,i don't know how HTC does it but when i had a Nokia i send it to Finland and in a week they've send me a brand new one.
did handtec respond to you?
mikemoe said:
did handtec respond to you?
Click to expand...
Click to collapse
yes, they said this in an email
"Thank you for your email.
Prior to returning the device please ensure a hard reset is attempted and the device is then again checked for the fault, if you are unsure how to do this then do not hesitate to email us and we can help you with this.
Please note if a reset has not been attempted it may cause further delay once your item is back with us.
If this does not resolve the issue you will need to download the Returns form using the link below to complete and reply back to this email with the saved form attached.
Please fill in all relevant details so we can get your return authorised and have this dealt with quickly.
Returns Form Link: http://www.handtec.co.uk/rma_form.doc
Please see the link below for further details regarding our returns procedure -
- http://www.handtec.co.uk/page.php?xPage=returnsdetails.html
Thanking you in advance
If you have any further questions or concerns, please do not hesitate to contact us by replying to this ticket.
As always, it is our pleasure to assist in any way possible!
Thank you
Handtec Customer Services
www.handtec.co.uk
"
so the weird part of it all, my beats headphones work perfectly in other devices, each and every time.... however, if I use my apple headphones in the htc one x, it works each and every time.... makes no sense at all, it is like the design of the headphones and phone do not line up or something?!
Oh well, I also have to ship it to them, wait for them to repair and send it back.... but I still think this will be faster then dealing with the us/border delays. Anytime handtec ships me a phone, I get it in 2 days.