Hi All i have just got my XDAIIs Unlocked by O2 for NO Charge At all
Just thought i would let you know
Thats great news
Which department did you speak to, billing, tech support or.... ?
Did they ask why you wanted to unlock your phone and if so what reason did you give them?
Cheers,
A.
i just called the independent support team got number from the O2 shop
called them on friday was told that it could take upto 21 days
i then called them today and i got the code
i now have a XDAIIs thats unlocked to all networks
and i saked about Warrenty
i was told as i had the code from them i was ok
XDA II S - Unlock
How do you go about getting this unlocked?
pjcltd said:
Hi All i have just got my XDAIIs Unlocked by O2 for NO Charge At all
Just thought i would let you know
Click to expand...
Click to collapse
hi...cani know how to get the unlock code from o2?..i got a XDA2s from uk 02can i plan to bring it back to my country to use it..how to getthe unlock code?
pjcltd said:
i just called the independent support team got number from the O2 shop
called them on friday was told that it could take upto 21 days
i then called them today and i got the code
i now have a XDAIIs thats unlocked to all networks
and i saked about Warrenty
i was told as i had the code from them i was ok
Click to expand...
Click to collapse
Would you please share the "independent support team" number?
And secondly, what reason u told them to get it unlocked? (e.g. going aboard? I got Orange Sim? or??)
Greatly Appreciated and your help in this matter will not be forgotten
unlock code
i called to o2 to ask for the unlack code theycalled me to wait 21 days only theycan giv me the code...but im in emergency..i need the code now..do u know is there any other way that ican get the code faster??wat u mean by support team??so havu unlock ur xda?how u do that?
if you call them again and tell them at you are leaving the uk it might help you out. IE tell me any thing to get the code
i have now found out that you can get the code in 25 mins or less if you keep calling them
hope this helps you all out
confusing!!
but my contact still haven finish...can i actually ask for the code now?icall to o2 few times..different ppl giv me different view..some customer service say i need to finish 12 mths contract only can get the code..one say 21 days..so confusing..u do u know any other way ican get the code??wats the procedure the time when u ask for the code??i plan to bring back to singapore to use.really appreciate your help..thanks alot.
All i can say is keep calling them
thats it realy the customer service department is large you might get lucky with one person.
Just keep trying
i nowhave had 1 other person form this forum say that they have had there unlock code
Just keep trying
But you must be plite tothem dont be rude as they will mark your acount
thanks
thank you so much..i will keep trying to call them..sometime is really hard to get a good one who willing to help u..everytime we called to service center they will actually make a record, am i right?
no not all the time if you get some one that will help you then they will make a record for the call.
I called 100 from the phone.
I had the same answers as well (21days/shop/not after12 months)
I called again and said I was going abroad and needed to use a local SIM card, he put me on hold for 5 minutes and then said it would be unlocked in 24 hours. Price 15£.
I'm not sure what will happen in 24 hours as, from what I am reading here, it is a lock on the phone not the network, Right? I should have asked him to give me the code over the phone?
I'll call him again tomorrow to see what's up.
02 XDA2s
was you given a unlock code for your unique device ?
or was it just working when they said it sjould be unlocked now
the reason i ask is 99% of customer service no nothing
Thanks
bdarras said:
I called 100 from the phone.
I had the same answers as well (21days/shop/not after12 months)
I called again and said I was going abroad and needed to use a local SIM card, he put me on hold for 5 minutes and then said it would be unlocked in 24 hours. Price 15£.
I'm not sure what will happen in 24 hours as, from what I am reading here, it is a lock on the phone not the network, Right? I should have asked him to give me the code over the phone?
I'll call him again tomorrow to see what's up.
Click to expand...
Click to collapse
Yes you need to call them back and you will get your code
as for the £15 i did not get charged that at all
but its a small price to pay for a simm free phone that is still under warrenty
bdarras said:
I called 100 from the phone.
I had the same answers as well (21days/shop/not after12 months)
I called again and said I was going abroad and needed to use a local SIM card, he put me on hold for 5 minutes and then said it would be unlocked in 24 hours. Price 15£.
I'm not sure what will happen in 24 hours as, from what I am reading here, it is a lock on the phone not the network, Right? I should have asked him to give me the code over the phone?
I'll call him again tomorrow to see what's up.
Click to expand...
Click to collapse
Same problem here, waited for 24 hours but nothing comes out, couldn't reach back the one who i've spoken to, even I've got her name, extention no., place of call center...really don't know hows the O2 CS working...Everyone gives me different answer.
i know its a big place but if you gave them your phone number it should be logged on the system.
Next time you call ask for a call ref
then they have to log the cal properly
i some times think that O2 CS dontdo there job as good as they sould do
Hope this helps
pjcltd said:
Yes you need to call them back and you will get your code
as for the £15 i did not get charged that at all
but its a small price to pay for a simm free phone that is still under warrenty
Click to expand...
Click to collapse
I called them again. Indeed they screwed up, They now told me that my request was logged but that it would take 21 days for them to retreive the unlock code out of the system.
The 24 hours timescale they gave me was to make sure that international calls were not barred on my SIM card.
I'm leaving for australia tonight unfortunately.
XDAIIs
pjcltd is there anyway i can quote your details to 02 , i must have been told 10 diffrent story`s so far i would luv to say just look at this persons account you dummies. if you need contact detail will be happy to supply
Thanks in advance
I did it at last!! :lol: :lol: :lol:
check here
http://forum.xda-developers.com/viewtopic.php?t=14435
Hi, i'm in the uk (if that helps anyone)
Probably a very basic question.... but does anyone know what i should do, my mum is giving me her XDA2 I in a swap for my razr, but my razr is on fresh (a carphone warehouse own tarrif) these cards usually work in anything but fro some reason when i put it in my mums phone it says
"Network is locked, please input unlock code"
i was just wondering what i should do, any help would be great, and my mum has had other peoples sims in her phone before from different providers working fine.
Thanks guys i know you'll be able to help
Darren
also, if i dont want to hack it or buy software for it can i just contact my supplier and ask them for a code?
I'm pretty sure this thread has what you need.
http://forum.xda-developers.com/viewtopic.php?t=24779&postdays=0&postorder=asc&start=0
ATTENTION I ASK ALL TO READ THROUGH MY REQUEST UP TO THE END. IT IS IMPORTANT!!!
Here such business. I live in Israel. Laws at us stupid. I was stopped with police and has made a search. In a pocket I laid pocket-pc brought with Germany Vodafone. Have selected it and have told yet I shall not bring a paper on the certificate of phone that will not give. Ihave told that from Germany they to me have told start up to you a fax will send. To Sunday i need to go to them and papers any are not present. If can send some certificates for phone of firm vodafon Germany that send me. And on a paper I shall correct any discrepancies and подредактирую on the device. I am simply a pity huge money have thrown on pocketpc. Help me please. Find as much as possible any documents on German and send.
hello, I has the following problem and hopes for your assistance!!!! I did buy a MDA Mail with defective display from ebay and after the repair did state that it has an equipment code like that can I unfortunately no contact to the PC manufacture around an update to make has straight with t-mobile is called however there only again starting from Monday someone to speak now is my only chance a hard RESET, but I white as does not go has already akku over night rausgelassen however without success-white someone to advice??? thanks in advance!!!
Hi.
I've got a disease of wild bootloop too. I can't even try to flash bootloader, as mine USB port doesn't work too, don't know why. Unfortunately, previous owner didn't gave me a receipt, i know only that phone is still on warranty, or it's just after, as he bought it somewhere in the middle of 2016. Is there anybody from UK who has a receipt for 5x without IMEI wroten on it, still on warranty, and can share it with me? I'll send You "thank You" by PayPal