O2 Uk XDAIIs Unlocked - Upgrading, Modifying and Unlocking

Hi All i have just got my XDAIIs Unlocked by O2 for NO Charge At all
Just thought i would let you know

Thats great news
Which department did you speak to, billing, tech support or.... ?
Did they ask why you wanted to unlock your phone and if so what reason did you give them?
Cheers,
A.

i just called the independent support team got number from the O2 shop
called them on friday was told that it could take upto 21 days
i then called them today and i got the code
i now have a XDAIIs thats unlocked to all networks
and i saked about Warrenty
i was told as i had the code from them i was ok

XDA II S - Unlock
How do you go about getting this unlocked?

pjcltd said:
Hi All i have just got my XDAIIs Unlocked by O2 for NO Charge At all
Just thought i would let you know
Click to expand...
Click to collapse
hi...cani know how to get the unlock code from o2?..i got a XDA2s from uk 02can i plan to bring it back to my country to use it..how to getthe unlock code?

pjcltd said:
i just called the independent support team got number from the O2 shop
called them on friday was told that it could take upto 21 days
i then called them today and i got the code
i now have a XDAIIs thats unlocked to all networks
and i saked about Warrenty
i was told as i had the code from them i was ok
Click to expand...
Click to collapse
Would you please share the "independent support team" number?
And secondly, what reason u told them to get it unlocked? (e.g. going aboard? I got Orange Sim? or??)
Greatly Appreciated and your help in this matter will not be forgotten

unlock code
i called to o2 to ask for the unlack code theycalled me to wait 21 days only theycan giv me the code...but im in emergency..i need the code now..do u know is there any other way that ican get the code faster??wat u mean by support team??so havu unlock ur xda?how u do that?

if you call them again and tell them at you are leaving the uk it might help you out. IE tell me any thing to get the code
i have now found out that you can get the code in 25 mins or less if you keep calling them
hope this helps you all out

confusing!!
but my contact still haven finish...can i actually ask for the code now?icall to o2 few times..different ppl giv me different view..some customer service say i need to finish 12 mths contract only can get the code..one say 21 days..so confusing..u do u know any other way ican get the code??wats the procedure the time when u ask for the code??i plan to bring back to singapore to use.really appreciate your help..thanks alot.

All i can say is keep calling them
thats it realy the customer service department is large you might get lucky with one person.
Just keep trying
i nowhave had 1 other person form this forum say that they have had there unlock code
Just keep trying
But you must be plite tothem dont be rude as they will mark your acount

thanks
thank you so much..i will keep trying to call them..sometime is really hard to get a good one who willing to help u..everytime we called to service center they will actually make a record, am i right?

no not all the time if you get some one that will help you then they will make a record for the call.

I called 100 from the phone.
I had the same answers as well (21days/shop/not after12 months)
I called again and said I was going abroad and needed to use a local SIM card, he put me on hold for 5 minutes and then said it would be unlocked in 24 hours. Price 15£.
I'm not sure what will happen in 24 hours as, from what I am reading here, it is a lock on the phone not the network, Right? I should have asked him to give me the code over the phone?
I'll call him again tomorrow to see what's up.

02 XDA2s
was you given a unlock code for your unique device ?
or was it just working when they said it sjould be unlocked now
the reason i ask is 99% of customer service no nothing
Thanks

bdarras said:
I called 100 from the phone.
I had the same answers as well (21days/shop/not after12 months)
I called again and said I was going abroad and needed to use a local SIM card, he put me on hold for 5 minutes and then said it would be unlocked in 24 hours. Price 15£.
I'm not sure what will happen in 24 hours as, from what I am reading here, it is a lock on the phone not the network, Right? I should have asked him to give me the code over the phone?
I'll call him again tomorrow to see what's up.
Click to expand...
Click to collapse
Yes you need to call them back and you will get your code
as for the £15 i did not get charged that at all
but its a small price to pay for a simm free phone that is still under warrenty

bdarras said:
I called 100 from the phone.
I had the same answers as well (21days/shop/not after12 months)
I called again and said I was going abroad and needed to use a local SIM card, he put me on hold for 5 minutes and then said it would be unlocked in 24 hours. Price 15£.
I'm not sure what will happen in 24 hours as, from what I am reading here, it is a lock on the phone not the network, Right? I should have asked him to give me the code over the phone?
I'll call him again tomorrow to see what's up.
Click to expand...
Click to collapse
Same problem here, waited for 24 hours but nothing comes out, couldn't reach back the one who i've spoken to, even I've got her name, extention no., place of call center...really don't know hows the O2 CS working...Everyone gives me different answer.

i know its a big place but if you gave them your phone number it should be logged on the system.
Next time you call ask for a call ref
then they have to log the cal properly
i some times think that O2 CS dontdo there job as good as they sould do
Hope this helps

pjcltd said:
Yes you need to call them back and you will get your code
as for the £15 i did not get charged that at all
but its a small price to pay for a simm free phone that is still under warrenty
Click to expand...
Click to collapse
I called them again. Indeed they screwed up, They now told me that my request was logged but that it would take 21 days for them to retreive the unlock code out of the system.
The 24 hours timescale they gave me was to make sure that international calls were not barred on my SIM card.
I'm leaving for australia tonight unfortunately.

XDAIIs
pjcltd is there anyway i can quote your details to 02 , i must have been told 10 diffrent story`s so far i would luv to say just look at this persons account you dummies. if you need contact detail will be happy to supply
Thanks in advance

I did it at last!! :lol: :lol: :lol:
check here
http://forum.xda-developers.com/viewtopic.php?t=14435

Related

Unlocking XDA2s on o2. whats the problem

After reading all the doom and gloom on this forum about trying to get an XDS11s unlocked from o2 I thought sod it I'll ring em at o2 and ask politely if its possible. A very nice lady answered my call and I explained that I needed to get unlocked because I travel abroad a lot and needed to put a french or spanish sim in to save call charges. Certainly sir the lady said. It will take anything upto two weeks to get it done maybe, somebody will ring you in 24 hours to say wether it can be done. Lo and behold before the 24 hours was up she had called me back with an unlock code and it was done, all for no charge. So why all the hassle and doom and gloom amongst a lot of owners. why should anybody need to pay 20 quid to a third party to unlock these phones or was I just lucky.
Now I just have to weigh up which phone company after Hutchinson 3 ( which I have on another phone) can offer the cheapest call deal to put my new XDA 11s on. Anybody any thoughts ?
O2 xda location
Well not all xdaIIs will come from O2, some will be lock on a different provider and not all provider will be unlocking their phones once requested.
We get our XDA2s from O2 when they arive i call the retail help desk and within 2 hrs i get a unlocking code for them all.
I have never had any problems get a xda2s unlocked at all
Paul J

Can anyone unlock the MDA Pro?

Pls help, need to unlock my MDA Pro.
nobody seems to have come up with a solution yet, im awaiting the same too
For the meantime, as I cannot afford to wait since I need a phone, you can call Tmobile customer services and ask them for an MDA Pro Unlock code, which they will provide for £15, you just need to tell them your IMEI.
Lucky you!!
Just to help you understand how lucky you are:i own a sequel of qtek universal called QTEK v1640 by Vodaphone's partner network in France, SFR.
The phone is simlocked and if you want it unlocked you have either to wait until you possess the pda for 6 months and get teh code delivered to you free of charge, or shell out 114 euros and get the phone theoretically unlocked at once with an imei unlockung code.
That's what is said to happen, except when SFR tells you that the phone you are willing to unlock is not in their suppliers list, that their supplier asks you three times in arow for the imei to check it against his list; and still doesn't find your phones imei; Except also when witha phone branded to their networks name, sfr tells you that the phone wasn't supplied in apcking displaying all sfr trademarks, with a graphic interface chosen and locked by them, with stickers in the batterycompartment showing sfr and finally the sfr product id for this phone.
Now you see how badly i need a unlock tool for my Qtek9000 sequel .
Please focus on this tools as i need badly to unlock this phone at once.
Just to show you how lucky you are;
Arnaud
Get Creative
I think you should all be aware that very few operators actually currently possess IMEI unlock codes for the HTC Universal in their databases and will in most cases have to ask the factory in Taiwan for the code. All I can say is get creative....use the customer service number of an operator in another country and see if you can get your phone unlocked....I had mine unlocked for free within 24 hours. :wink:
yo yo still waiting to unlock my mda pro
because i want to use my vodafone
and in the meanwile i just wait
cause there must be someone to make a upgrade
haahah nice tune maybe 8) :lol:
unlock
is it possoble to unlock my orange spv m5000 by calling (and paying 100 $) T-Mobile?
All I can say is get creative....use the customer service number of an operator in another country and see if you can get your phone unlocked....I had mine unlocked for free within 24 hours.
Click to expand...
Click to collapse
Hi fslunatic,
can you tell us which operator and country we should try and especially what to tell the customer service. I guess somebody with Orange subscription will have problems to contact i.e O2. :?:
Thanks for your feedback.
yes I unlocked mine
Called T-mobile. Assistant did not know what I was aking. Asked a supervisor and then went thtough process from her training manual.
COst GBP 15 quid. and unlock code was recieved through the post.
No hassle
Hi MCT,
If you have an Orange phone then call Orange...if it's Vodafone than Vodafone. Some work cross-country some don't. Just tried to help someone here unlock with Vodafone but no joy. I have had succes with T-Mobile....cross-border. Sometimes it also depends on how helpful the person on the other end is. The best punchline to give them is to make sure they understand that they have nothing to lose by giving you the unlock code....that without the code you cannot even select their network to make sure they get revenue from your call.
Good luck!
mct said:
All I can say is get creative....use the customer service number of an operator in another country and see if you can get your phone unlocked....I had mine unlocked for free within 24 hours.
Click to expand...
Click to collapse
Hi fslunatic,
can you tell us which operator and country we should try and especially what to tell the customer service. I guess somebody with Orange subscription will have problems to contact i.e O2. :?:
Thanks for your feedback.
Click to expand...
Click to collapse

MDA pro unlock cheapest???

Who know what is the cheapest way to unlock a mda pro?
This topic has been mentioned many times before, a forum search would probably have given you the answer
Unlock code from T-Mobile ~£15>
Send to IMEI Check - £50
Wait for the Devs to get an unlocker here - Free
ok, but how can I get the code from t-mobile for 15 Ł?
try searching the forum, i have said it once.....
Call them.
somebody alse?
Why don't you contact T-Mobile directly ? You can mail them or call them. You haven't got any other alternative.
Ah Yes there is another one as heliosfa said : Wait for the Devs to get an unlocker here - Free
why do people not read replies when it is something that they do not like?
Currently, apart from methods mentioned above, there is no way to unlock the universal[/u]
more unlock info
i was wondering, if anyone here has gotten the unlock code from T-mobile, does it take exactly 28 days or is it usually a week or something?
I just took my device to a local shop here in tampa, the guys said he will call me back in like 2-3 hours with the unlock code, i pay him $90 dollars when i get the code and if it works.
He said some really interesting stuff about a guy in Ukraine who unlocks the phones.
Can anyone here also explain how the unlock process works? and if anyone is working on the unlock, what is the current stage it is on, i really don't want to pay the $90, so if i can wait a week, i will, i really need a phone. Thanks to all.

[HELP] How to fix htc s620 enter the codes

Hi, i need enter the unlock code, but htc s620 say "You have tried 13 times. Please wait for retry",
I have been a 24 hours waiting to let me insert the code but he remains the same, any way to fix this problem?
thanks...
WeBoXGT said:
Hi, i need enter the unlock code, but htc s620 say "You have tried 13 times. Please wait for retry",
I have been a 24 hours waiting to let me insert the code but he remains the same, any way to fix this problem?
thanks...
Click to expand...
Click to collapse
I recall reading on the T-Mobile site that if this problem should occur, to call the tech support center. They'll have to unlock the device from the operations center. But--all this depends on who your carrier is.
Well that is if you have an insurance plan on your phone because if you call it in they will find out that you have modifyed your T-mobile dash and in the plan that you have signed states you will not change it.... hopes this helps..
smokeweed4ever420 said:
Well that is if you have an insurance plan on your phone because if you call it in they will find out that you have modifyed your T-mobile dash and in the plan that you have signed states you will not change it.... hopes this helps..
Click to expand...
Click to collapse
Wow you reply to old post smokingweed!!!
smoke weed everyday haha... he was high and probably saw the wrong date haha...

HTC S620 Sim Unlocking

hi, been looking through these forums for a while and cannot find the info im looking for. Basically i have a s620 on bt and want to sim unlock it. Is there any software to do this or do i have to use imei-check and pay £20. Also when ive entered my phones imei number on imei-check and clicked pay it asks me to send proof its my paypal account, the problem is i dont know where to send this to, or does it give you the information after ive paid.
Thanks in advance, andy
andy108uk said:
hi, been looking through these forums for a while and cannot find the info im looking for. Basically i have a s620 on bt and want to sim unlock it. Is there any software to do this or do i have to use imei-check and pay £20. Also when ive entered my phones imei number on imei-check and clicked pay it asks me to send proof its my paypal account, the problem is i dont know where to send this to, or does it give you the information after ive paid.
Thanks in advance, andy
Click to expand...
Click to collapse
I haven't bothered with the stuff on www.imei-check.com. I'm with T-Mobile USA, so I just called the customer care line and simply asked for my SIM unlock code. They gave it up for FREE. I don't know how BT works, but you could attempt to speak with one of their customer service reps.
Rip Syntaxx said:
I haven't bothered with the stuff on www.imei-check.com. I'm with T-Mobile USA, so I just called the customer care line and simply asked for my SIM unlock code. They gave it up for FREE. I don't know how BT works, but you could attempt to speak with one of their customer service reps.
Click to expand...
Click to collapse
ay Syntaxx im a newbie to this whole sim unlocking thing can you tell me what unlocking your sim does? and how it benifits you? i just got off the phone with t-mobile and asked them to give me a sim unlock code and they told me it would be e-mailed to me with in 7 days but i have no idea what im doing with this code lol. so tell me what sim unlocking does.
RussianSolja said:
ay Syntaxx im a newbie to this whole sim unlocking thing can you tell me what unlocking your sim does? and how it benifits you? i just got off the phone with t-mobile and asked them to give me a sim unlock code and they told me it would be e-mailed to me with in 7 days but i have no idea what im doing with this code lol. so tell me what sim unlocking does.
Click to expand...
Click to collapse
Basically, it makes it possible for you to use other GSM carriers with your Dash. For instance, you can use an AT&T SIM card in your Dash and have their service should you choose to leave T-Mobile.
It benefits you if you decided to leave T-Mo for some reason or if you decided to go overseas and didn't want to be charged outlandish prices for coverage.
EDIT: To actually enter the code, you'll need to change your SIM card out for another from a different carrier. Once you do this, your phone will prompt you to enter the code.
andy108uk said:
hi, been looking through these forums for a while and cannot find the info im looking for. Basically i have a s620 on bt and want to sim unlock it. Is there any software to do this or do i have to use imei-check and pay £20. Also when ive entered my phones imei number on imei-check and clicked pay it asks me to send proof its my paypal account, the problem is i dont know where to send this to, or does it give you the information after ive paid.
Thanks in advance, andy
Click to expand...
Click to collapse
hi mate, i have the bt s620 also, and have just unlocked 2 of mine with no probs, admittedly i paid for the unlock i think it was about 9 quid.
and worked both times perfectly.
its an ebay seller.
i dont want to break any rules by posting the link but if you want to PM me i will gladly give you his details, i got both unlock links from him within a couple of hours too.
u can try t-mobile.. and tell them..
ok deleted link cause i paid for it and it was a report on how to do it promptly got my money back after threatening to come round lol
All I can say, Try it out for yourself and post the result. If it works out, I hope it does then leave some feedback for others. Oh by the way, that's pretty darn cheap so give it a shot, you don't got too much to lose
Just to know....
Here in Brazil we can't receive unlock code, from our carries, unless we stay in that carrier for at least 1yr (18 months in some cases) or pays somethink like 2 times the real cost of the phone (and receive a pre-paid sim card). Even if you stays in it for this time, carries try to charge for this code (US$ 150 in some carries).
That's because we, here in Brasil, search for free sim unlock!
Then I ask: no way for free unlock, right ?
Thanks and sorry for my english...
occurs in Peru as in brazil, you have q 2 years minimum contract, to complete the same not unlock the phone you have to keep using the same carrier. why we need to unlock the phone, thanks
If you want to use a differen't carrier's SIM, the phone needs to be unlocked. AT&T does it for free if you're subscribed to their services, T-Mobile you have to be a member for 6 months. How to unlock, ask your carrier when you get the unlock code. With most it's simple, you insert a differen't carrier's sim card, hit "Unlock" when it shows invalid sim, and enter the code. Simple as that.
help
I went to the unlock site, paid my money, got the files, loaded everything, and now the phone just says searching. Nothing else. If I put the original Vodafone sim in, it works, but with 02 it just says searching.
Any ideas,
Vic
Black93300ZX said:
If you want to use a differen't carrier's SIM, the phone needs to be unlocked. AT&T does it for free if you're subscribed to their services, T-Mobile you have to be a member for 6 months. How to unlock, ask your carrier when you get the unlock code. With most it's simple, you insert a differen't carrier's sim card, hit "Unlock" when it shows invalid sim, and enter the code. Simple as that.
Click to expand...
Click to collapse
For you and all people here knows: In Brazil (and in Peru, as ****man said) we don't have AT&T!!!!!!
And our carries don't give us the unlock code, unless we pay much for that. Even if we stayed with 1 or 2 year contract!!!!!!!
And that's why we need a free unlock method!!!!!!!
So don't say to us to get unlock code from our carries, they don't give it to us.
The I ask again: somewere, somehow, exists any free unlock method ?
Gurx said:
For you and all people here knows: In Brazil (and in Peru, as ****man said) we don't have AT&T!!!!!!
And our carries don't give us the unlock code, unless we pay much for that. Even if we stayed with 1 or 2 year contract!!!!!!!
And that's why we need a free unlock method!!!!!!!
So don't say to us to get unlock code from our carries, they don't give it to us.
The I ask again: somewere, somehow, exists any free unlock method ?
Click to expand...
Click to collapse
there isn't one, i paid $39.99 for mine, it was super easy and i had my dash unlocked in about 5mins .
http://www.gsmliberty.net/shop/tmobile-dash-unlock-p-1313.html
Gurx said:
For you and all people here knows: In Brazil (and in Peru, as ****man said) we don't have AT&T!!!!!!
And our carries don't give us the unlock code, unless we pay much for that. Even if we stayed with 1 or 2 year contract!!!!!!!
And that's why we need a free unlock method!!!!!!!
So don't say to us to get unlock code from our carries, they don't give it to us.
The I ask again: somewere, somehow, exists any free unlock method ?
Click to expand...
Click to collapse
You seem a little upset. I've been looking for a free method and I haven't found one. You can either try to pay 40 bux or stick with whatcha got. What can you do about it?

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