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Hi All i have just got my XDAIIs Unlocked by O2 for NO Charge At all
Just thought i would let you know
Thats great news
Which department did you speak to, billing, tech support or.... ?
Did they ask why you wanted to unlock your phone and if so what reason did you give them?
Cheers,
A.
i just called the independent support team got number from the O2 shop
called them on friday was told that it could take upto 21 days
i then called them today and i got the code
i now have a XDAIIs thats unlocked to all networks
and i saked about Warrenty
i was told as i had the code from them i was ok
XDA II S - Unlock
How do you go about getting this unlocked?
pjcltd said:
Hi All i have just got my XDAIIs Unlocked by O2 for NO Charge At all
Just thought i would let you know
Click to expand...
Click to collapse
hi...cani know how to get the unlock code from o2?..i got a XDA2s from uk 02can i plan to bring it back to my country to use it..how to getthe unlock code?
pjcltd said:
i just called the independent support team got number from the O2 shop
called them on friday was told that it could take upto 21 days
i then called them today and i got the code
i now have a XDAIIs thats unlocked to all networks
and i saked about Warrenty
i was told as i had the code from them i was ok
Click to expand...
Click to collapse
Would you please share the "independent support team" number?
And secondly, what reason u told them to get it unlocked? (e.g. going aboard? I got Orange Sim? or??)
Greatly Appreciated and your help in this matter will not be forgotten
unlock code
i called to o2 to ask for the unlack code theycalled me to wait 21 days only theycan giv me the code...but im in emergency..i need the code now..do u know is there any other way that ican get the code faster??wat u mean by support team??so havu unlock ur xda?how u do that?
if you call them again and tell them at you are leaving the uk it might help you out. IE tell me any thing to get the code
i have now found out that you can get the code in 25 mins or less if you keep calling them
hope this helps you all out
confusing!!
but my contact still haven finish...can i actually ask for the code now?icall to o2 few times..different ppl giv me different view..some customer service say i need to finish 12 mths contract only can get the code..one say 21 days..so confusing..u do u know any other way ican get the code??wats the procedure the time when u ask for the code??i plan to bring back to singapore to use.really appreciate your help..thanks alot.
All i can say is keep calling them
thats it realy the customer service department is large you might get lucky with one person.
Just keep trying
i nowhave had 1 other person form this forum say that they have had there unlock code
Just keep trying
But you must be plite tothem dont be rude as they will mark your acount
thanks
thank you so much..i will keep trying to call them..sometime is really hard to get a good one who willing to help u..everytime we called to service center they will actually make a record, am i right?
no not all the time if you get some one that will help you then they will make a record for the call.
I called 100 from the phone.
I had the same answers as well (21days/shop/not after12 months)
I called again and said I was going abroad and needed to use a local SIM card, he put me on hold for 5 minutes and then said it would be unlocked in 24 hours. Price 15£.
I'm not sure what will happen in 24 hours as, from what I am reading here, it is a lock on the phone not the network, Right? I should have asked him to give me the code over the phone?
I'll call him again tomorrow to see what's up.
02 XDA2s
was you given a unlock code for your unique device ?
or was it just working when they said it sjould be unlocked now
the reason i ask is 99% of customer service no nothing
Thanks
bdarras said:
I called 100 from the phone.
I had the same answers as well (21days/shop/not after12 months)
I called again and said I was going abroad and needed to use a local SIM card, he put me on hold for 5 minutes and then said it would be unlocked in 24 hours. Price 15£.
I'm not sure what will happen in 24 hours as, from what I am reading here, it is a lock on the phone not the network, Right? I should have asked him to give me the code over the phone?
I'll call him again tomorrow to see what's up.
Click to expand...
Click to collapse
Yes you need to call them back and you will get your code
as for the £15 i did not get charged that at all
but its a small price to pay for a simm free phone that is still under warrenty
bdarras said:
I called 100 from the phone.
I had the same answers as well (21days/shop/not after12 months)
I called again and said I was going abroad and needed to use a local SIM card, he put me on hold for 5 minutes and then said it would be unlocked in 24 hours. Price 15£.
I'm not sure what will happen in 24 hours as, from what I am reading here, it is a lock on the phone not the network, Right? I should have asked him to give me the code over the phone?
I'll call him again tomorrow to see what's up.
Click to expand...
Click to collapse
Same problem here, waited for 24 hours but nothing comes out, couldn't reach back the one who i've spoken to, even I've got her name, extention no., place of call center...really don't know hows the O2 CS working...Everyone gives me different answer.
i know its a big place but if you gave them your phone number it should be logged on the system.
Next time you call ask for a call ref
then they have to log the cal properly
i some times think that O2 CS dontdo there job as good as they sould do
Hope this helps
pjcltd said:
Yes you need to call them back and you will get your code
as for the £15 i did not get charged that at all
but its a small price to pay for a simm free phone that is still under warrenty
Click to expand...
Click to collapse
I called them again. Indeed they screwed up, They now told me that my request was logged but that it would take 21 days for them to retreive the unlock code out of the system.
The 24 hours timescale they gave me was to make sure that international calls were not barred on my SIM card.
I'm leaving for australia tonight unfortunately.
XDAIIs
pjcltd is there anyway i can quote your details to 02 , i must have been told 10 diffrent story`s so far i would luv to say just look at this persons account you dummies. if you need contact detail will be happy to supply
Thanks in advance
I did it at last!! :lol: :lol: :lol:
check here
http://forum.xda-developers.com/viewtopic.php?t=14435
hi, been looking through these forums for a while and cannot find the info im looking for. Basically i have a s620 on bt and want to sim unlock it. Is there any software to do this or do i have to use imei-check and pay £20. Also when ive entered my phones imei number on imei-check and clicked pay it asks me to send proof its my paypal account, the problem is i dont know where to send this to, or does it give you the information after ive paid.
Thanks in advance, andy
andy108uk said:
hi, been looking through these forums for a while and cannot find the info im looking for. Basically i have a s620 on bt and want to sim unlock it. Is there any software to do this or do i have to use imei-check and pay £20. Also when ive entered my phones imei number on imei-check and clicked pay it asks me to send proof its my paypal account, the problem is i dont know where to send this to, or does it give you the information after ive paid.
Thanks in advance, andy
Click to expand...
Click to collapse
I haven't bothered with the stuff on www.imei-check.com. I'm with T-Mobile USA, so I just called the customer care line and simply asked for my SIM unlock code. They gave it up for FREE. I don't know how BT works, but you could attempt to speak with one of their customer service reps.
Rip Syntaxx said:
I haven't bothered with the stuff on www.imei-check.com. I'm with T-Mobile USA, so I just called the customer care line and simply asked for my SIM unlock code. They gave it up for FREE. I don't know how BT works, but you could attempt to speak with one of their customer service reps.
Click to expand...
Click to collapse
ay Syntaxx im a newbie to this whole sim unlocking thing can you tell me what unlocking your sim does? and how it benifits you? i just got off the phone with t-mobile and asked them to give me a sim unlock code and they told me it would be e-mailed to me with in 7 days but i have no idea what im doing with this code lol. so tell me what sim unlocking does.
RussianSolja said:
ay Syntaxx im a newbie to this whole sim unlocking thing can you tell me what unlocking your sim does? and how it benifits you? i just got off the phone with t-mobile and asked them to give me a sim unlock code and they told me it would be e-mailed to me with in 7 days but i have no idea what im doing with this code lol. so tell me what sim unlocking does.
Click to expand...
Click to collapse
Basically, it makes it possible for you to use other GSM carriers with your Dash. For instance, you can use an AT&T SIM card in your Dash and have their service should you choose to leave T-Mobile.
It benefits you if you decided to leave T-Mo for some reason or if you decided to go overseas and didn't want to be charged outlandish prices for coverage.
EDIT: To actually enter the code, you'll need to change your SIM card out for another from a different carrier. Once you do this, your phone will prompt you to enter the code.
andy108uk said:
hi, been looking through these forums for a while and cannot find the info im looking for. Basically i have a s620 on bt and want to sim unlock it. Is there any software to do this or do i have to use imei-check and pay £20. Also when ive entered my phones imei number on imei-check and clicked pay it asks me to send proof its my paypal account, the problem is i dont know where to send this to, or does it give you the information after ive paid.
Thanks in advance, andy
Click to expand...
Click to collapse
hi mate, i have the bt s620 also, and have just unlocked 2 of mine with no probs, admittedly i paid for the unlock i think it was about 9 quid.
and worked both times perfectly.
its an ebay seller.
i dont want to break any rules by posting the link but if you want to PM me i will gladly give you his details, i got both unlock links from him within a couple of hours too.
u can try t-mobile.. and tell them..
ok deleted link cause i paid for it and it was a report on how to do it promptly got my money back after threatening to come round lol
All I can say, Try it out for yourself and post the result. If it works out, I hope it does then leave some feedback for others. Oh by the way, that's pretty darn cheap so give it a shot, you don't got too much to lose
Just to know....
Here in Brazil we can't receive unlock code, from our carries, unless we stay in that carrier for at least 1yr (18 months in some cases) or pays somethink like 2 times the real cost of the phone (and receive a pre-paid sim card). Even if you stays in it for this time, carries try to charge for this code (US$ 150 in some carries).
That's because we, here in Brasil, search for free sim unlock!
Then I ask: no way for free unlock, right ?
Thanks and sorry for my english...
occurs in Peru as in brazil, you have q 2 years minimum contract, to complete the same not unlock the phone you have to keep using the same carrier. why we need to unlock the phone, thanks
If you want to use a differen't carrier's SIM, the phone needs to be unlocked. AT&T does it for free if you're subscribed to their services, T-Mobile you have to be a member for 6 months. How to unlock, ask your carrier when you get the unlock code. With most it's simple, you insert a differen't carrier's sim card, hit "Unlock" when it shows invalid sim, and enter the code. Simple as that.
help
I went to the unlock site, paid my money, got the files, loaded everything, and now the phone just says searching. Nothing else. If I put the original Vodafone sim in, it works, but with 02 it just says searching.
Any ideas,
Vic
Black93300ZX said:
If you want to use a differen't carrier's SIM, the phone needs to be unlocked. AT&T does it for free if you're subscribed to their services, T-Mobile you have to be a member for 6 months. How to unlock, ask your carrier when you get the unlock code. With most it's simple, you insert a differen't carrier's sim card, hit "Unlock" when it shows invalid sim, and enter the code. Simple as that.
Click to expand...
Click to collapse
For you and all people here knows: In Brazil (and in Peru, as ****man said) we don't have AT&T!!!!!!
And our carries don't give us the unlock code, unless we pay much for that. Even if we stayed with 1 or 2 year contract!!!!!!!
And that's why we need a free unlock method!!!!!!!
So don't say to us to get unlock code from our carries, they don't give it to us.
The I ask again: somewere, somehow, exists any free unlock method ?
Gurx said:
For you and all people here knows: In Brazil (and in Peru, as ****man said) we don't have AT&T!!!!!!
And our carries don't give us the unlock code, unless we pay much for that. Even if we stayed with 1 or 2 year contract!!!!!!!
And that's why we need a free unlock method!!!!!!!
So don't say to us to get unlock code from our carries, they don't give it to us.
The I ask again: somewere, somehow, exists any free unlock method ?
Click to expand...
Click to collapse
there isn't one, i paid $39.99 for mine, it was super easy and i had my dash unlocked in about 5mins .
http://www.gsmliberty.net/shop/tmobile-dash-unlock-p-1313.html
Gurx said:
For you and all people here knows: In Brazil (and in Peru, as ****man said) we don't have AT&T!!!!!!
And our carries don't give us the unlock code, unless we pay much for that. Even if we stayed with 1 or 2 year contract!!!!!!!
And that's why we need a free unlock method!!!!!!!
So don't say to us to get unlock code from our carries, they don't give it to us.
The I ask again: somewere, somehow, exists any free unlock method ?
Click to expand...
Click to collapse
You seem a little upset. I've been looking for a free method and I haven't found one. You can either try to pay 40 bux or stick with whatcha got. What can you do about it?
Anybody got another solution for this except unlocking?
cant really afford to unlock at the moment and it seems that all roms kind of req it now for them to work well :S
Suggestions?
I'd be curious how Orange will handle any possible OTA update... Given most HTC ones also included updated Radio's...
They can modify it however they want so that shouldnt be any trouble.
Orange is responsible for each upgrade so they can choose to exclude that radio
l1nuxfre4k said:
They can modify it however they want so that shouldnt be any trouble.
Orange is responsible for each upgrade so they can choose to exclude that radio
Click to expand...
Click to collapse
Buggered for FroYo then...
PaulW21781 said:
Buggered for FroYo then...
Click to expand...
Click to collapse
How you mean?
l1nuxfre4k said:
Anybody got another solution for this except unlocking?
cant really afford to unlock at the moment and it seems that all roms kind of req it now for them to work well :S
Suggestions?
Click to expand...
Click to collapse
I am in the same situation! If there is any smart guy here to tell us another method, speak now
this is the cheapest unlock code u can get
search for this list 250662137630 on ebay.co.uk
saw it on on of the other post i heard he also refunds if he cant find it
Yea already found that
but how does that help me if im -1 pound on my account atm?
tori007 said:
this is the cheapest unlock code u can get
search for this list 250662137630 on ebay.co.uk
saw it on on of the other post i heard he also refunds if he cant find it
Click to expand...
Click to collapse
I send an e-mail asking if he can unlock my Orange Romania network. Let's wait he's answer
If you're not going to unlock then there's really no other option but to wait for Orange to do their modifications on the ROM's and fill them full of crap and release them. No doubt they'll have to release the official Froyo update when it comes to it.
dnlgee said:
If you're not going to unlock then there's really no other option but to wait for Orange to do their modifications on the ROM's and fill them full of crap and release them. No doubt they'll have to release the official Froyo update when it comes to it.
Click to expand...
Click to collapse
if it comes.
Haha, it should.. hopefully!
l1nuxfre4k said:
They can modify it however they want so that shouldnt be any trouble.
Orange is responsible for each upgrade so they can choose to exclude that radio
Click to expand...
Click to collapse
Although isn't the problem only that the new radio will relock an Orange handset to the Orange network, not that it won't work at all? IMO Orange will just include the new radio when it's required as it won't affect any actual paying Orange customers, only those who have Orange handsets but are on other networks. Then you'll be stuck with no support from Orange due to not being a customer, and no support from your network due to using a locked handset.
then the only option is to unlock the phone
cant tell me u guys cant spend 10quid to unlock ur phone
tori007 said:
then the only option is to unlock the phone
cant tell me u guys cant spend 10quid to unlock ur phone
Click to expand...
Click to collapse
I don't know about l1nuxfre4k, but I can spend a lot of money (20 to 50$) to unlock my phone. Problem is that no unlocking website can, at this moment.
Anyway, I just had a GENIUS idea right now! Check this out:
1. You can go to an Orange Service and tell them that you wanna flash a new radio on your phone, asking them to temporally unlock the phone for this.
2. After flashing the new radio, you can ask them to lock the phone again
And everyone lived happily ever after...
Just an idea....
lol that would never work dude.
you are not allowed to flash the Radio
Yup.. you shouldn't even be rooted AFAIK.
£10 to unlock a phone is a lot of money if you don't have it or have other more important stuff to pay for.
has anyone tried purchasing a sim unlock code from orange?
won't they unlock it for you?
i know other networks will just supply codes when requested *shrug*
htccode.com will unlock it, I used it for my Orange UK Desire, it's not based on your network, it's based on your IMEI number
Apparently, Nekro got his unlocked from eBay for £8.50, code received almost instantly - lowest price i have come across.
Sent from my HTC Desire using XDA App
After hours of reading i decide to post im really stresfull with this situation. i bought a phone trough ebay i live in dominican republic but when i insert the SIM CARD say " NO SIM CARD" like if i had not put anything. i saw in the post that sprint has somehting modified to dont let no one activate the phone until we call them. i was trying to call them but there are asking me for a phone number and the phone doesnt have any phone number like the CDMA always do.
PLEASE!! there is any way to remove that security and unlock the phone without call sprint ?
if there is any how can i do that because i dont want to lose the money that i paid and im very needing this phone.
i tried lot of thing like the ##3282 and enable the LTE , BAND 26 AND 41 also i have my msl code but nothings appears to work.
Do i need to sell the phone for parts or i will need to wait till someone resolve this problem bz as i think is a software solution ....
Thanks for all
kiorix said:
After hours of reading i decide to post im really stresfull with this situation. i bought a phone trough ebay i live in dominican republic but when i insert the SIM CARD say " NO SIM CARD" like if i had not put anything. i saw in the post that sprint has somehting modified to dont let no one activate the phone until we call them. i was trying to call them but there are asking me for a phone number and the phone doesnt have any phone number like the CDMA always do.
PLEASE!! there is any way to remove that security and unlock the phone without call sprint ?
if there is any how can i do that because i dont want to lose the money that i paid and im very needing this phone.
i tried lot of thing like the ##3282 and enable the LTE , BAND 26 AND 41 also i have my msl code but nothings appears to work.
Do i need to sell the phone for parts or i will need to wait till someone resolve this problem bz as i think is a software solution ....
Thanks for all
Click to expand...
Click to collapse
I think you should wait a little longer before selling it for parts as I think this is definitely a software solution.
tHANKS ill think i will wait a little longer
Hathoid said:
I think you should wait a little longer before selling it for parts as I think this is definitely a software solution.
Click to expand...
Click to collapse
Need unlock code from Sprint for international use... they unlock over network. Still, shouldn't say no SIM card, try another.
Steamer86 said:
Need unlock code from Sprint for international use... they unlock over network. Still, shouldn't say no SIM card, try another.
Click to expand...
Click to collapse
I've tried 3, all of them say no sim card.
Bottom line you shouldn't have bought the Sprint model. Sprint sends out the unlock code/unlocks the phone over their network and you being in the D.R, you're out of luck.
LordLugard said:
Bottom line you shouldn't have bought the Sprint model. Sprint sends out the unlock code/unlocks the phone over their network and you being in the D.R, you're out of luck.
Click to expand...
Click to collapse
It's not as complex as you are making it out to be, don't crush people's hope if you don't have facts behind it. Yes it wasn't a good idea to get the sprint one, but the deed is already done. Both the S4 and the HTC ONE were unlocked without sprint sometime after their release, I believe it will be the same case for the G2.
Hathoid said:
It's not as complex as you are making it out to be, don't crush people's hope if you don't have facts behind it. Yes it wasn't a good idea to get the sprint one, but the deed is already done. Both the S4 and the HTC ONE were unlocked without sprint sometime after their release, I believe it will be the same case for the G2.
Click to expand...
Click to collapse
...and you have the "facts" that the G2 will be unlocked or you just want to "believe"? This belief of yours is based on what facts exactly? The HTC One and S4 are/were much more massively popular devices and attract much more attention. You are chastising me for being a realist yet all you're giving the O.P is your belief, just that.
I'm not crushing anyone's hope (where in blazes did you even get that from ). Why suffer through the wait for an unlock when the choice is there for O.P to get rid of it for as much as he/she can still get for it and get the GSM version.
kiorix said:
After hours of reading i decide to post im really stresfull with this situation. i bought a phone trough ebay i live in dominican republic but when i insert the SIM CARD say " NO SIM CARD" like if i had not put anything. i saw in the post that sprint has somehting modified to dont let no one activate the phone until we call them. i was trying to call them but there are asking me for a phone number and the phone doesnt have any phone number like the CDMA always do.
PLEASE!! there is any way to remove that security and unlock the phone without call sprint ?
if there is any how can i do that because i dont want to lose the money that i paid and im very needing this phone.
i tried lot of thing like the ##3282 and enable the LTE , BAND 26 AND 41 also i have my msl code but nothings appears to work.
Do i need to sell the phone for parts or i will need to wait till someone resolve this problem bz as i think is a software solution ....
Thanks for all
Click to expand...
Click to collapse
I also bought a ls980 in ebay, but still is locked.
Steamer86 said:
Need unlock code from Sprint for international use... they unlock over network. Still, shouldn't say no SIM card, try another.
Click to expand...
Click to collapse
Pretty sure sprint g2 say no sim card because it's locked. Usually a phone would say invalid or ask for a code but not the g2. Cmiiw
Heh, learn something new with this phone every day.
Please help with the sprint unlock
Steamer86 said:
Heh, learn something new with this phone every day.
Click to expand...
Click to collapse
Hi,
Happy New Year everyone!!
I'm in India and am getting a great deal on a Sprint LG G2. Only thing is that i have yet to find an unlock for it. Do the codes given by the unlock sites work? Or does anyone have any sort of idea/clue?
Please keep this thread alive. The price difference for me is substantial and I have kept my purchase of the LG G2 on hold for the moment.
If anyone can help I would be really grateful.
Regards,
George Mathews
sometimes they can also give you unlock instructions thro email so what I would do is call sprint and ask whats the worse they can say? all they can really say im sorry but we cant help? I would really just call sprint
I just got the tmobile model I paid 100 bucks more than the sprint model on craigslist. I dont have sprint service and they told me that i have to have a 2 year contract with them. That they wont do prepaid plans to this phone.. Ridiculous but that's how they work. As Sprint i dont think they will unlock your phone since you didn't bought it from them.
George Matt said:
Hi,
Happy New Year everyone!!
I'm in India and am getting a great deal on a Sprint LG G2. Only thing is that i have yet to find an unlock for it. Do the codes given by the unlock sites work? Or does anyone have any sort of idea/clue?
Please keep this thread alive. The price difference for me is substantial and I have kept my purchase of the LG G2 on hold for the moment.
If anyone can help I would be really grateful.
Regards,
George Mathews
Click to expand...
Click to collapse
Sprint's international phones get unlocked OTA (Over The Air) while registered on the network, meaning the unlock codes/mechanism are sent to the phone from Sprint itself. Unlocker websites will not work.
Other alternative is to wait for someone to develop an unlock solution like they did for the Sprint HTC One and Galaxy S4.
...or get a proper GSM LG G2 variant.
Oh, you guys are going to laugh... it's so simple... edit /system/build.prop and change ro.build.target_operator=SPR to ro.build.target_operator=OPEN
THAT'S ALL FOLKS! I see this is from last month, but some may not know that yet, and I came here by Google search, because my stupid phone which is an active Sprint phone started showing no SIM card, and I can't figure out how to make it go away.
sudosurootdev said:
Oh, you guys are going to laugh... it's so simple... edit /system/build.prop and change ro.build.target_operator=SPR to ro.build.target_operator=OPEN
THAT'S ALL FOLKS! I see this is from last month, but some may not know that yet, and I came here by Google search, because my stupid phone which is an active Sprint phone started showing no SIM card, and I can't figure out how to make it go away.
Click to expand...
Click to collapse
If you also read through the WHOLE thread you'll see the issues with that method...
easy fix for no sim card sign or not recognized.
kiorix said:
After hours of reading i decide to post im really stresfull with this situation. i bought a phone trough ebay i live in dominican republic but when i insert the SIM CARD say " NO SIM CARD" like if i had not put anything. i saw in the post that sprint has somehting modified to dont let no one activate the phone until we call them. i was trying to call them but there are asking me for a phone number and the phone doesnt have any phone number like the CDMA always do.
PLEASE!! there is any way to remove that security and unlock the phone without call sprint ?
if there is any how can i do that because i dont want to lose the money that i paid and im very needing this phone.
i tried lot of thing like the ##3282 and enable the LTE , BAND 26 AND 41 also i have my msl code but nothings appears to work.
Do i need to sell the phone for parts or i will need to wait till someone resolve this problem bz as i think is a software solution ....
Thanks for all
Click to expand...
Click to collapse
Edit prop file in systen folder and remove Spr in: xxx.carrier=SPR
Basically delete SPR at the end of the line. And your sim will work. Verified.
Hope this helps someone. I get so much from this forum and hopefuly I can give back.
How can I edit that part?
kiorix said:
How can I edit that part?
Click to expand...
Click to collapse
Download ROM toolbox which has a built in build.prop editor (You must be rooted to do this). If you're doing this, change the OPEN to spr (lower case) and then reboot, otherwise you will get system UI crashes.
But... there is now a permanent unlock for the ls980. Please check the Sprint section.
http://forum.xda-developers.com/showthread.php?t=2655133
TLDR: I was able to get my unlock code from Codes2Unlock (even with my phone having an unpaid balance).
Go to Codes2Unlock website, choose any microsoft lumia device, put in the IMEI for the Duo, once you get a confirmation email, forward it to their support rep telling them that its a surface duo and that there was no option for a Surface Duo on their website, Play the waiting game, and Enjoy once they send it over.
I (probably like you) for the longest time wanted to get my surface unlocked but couldnt because at the time i was paying on my device AT&T gave me the run around with unlock codes, and so did microsoft. Because of the area i lived in the duo was basically useless on AT&T and i literally only switched from tmobile for that phone.
I checked website after website and nobody was able to do it. I happened to remember Codes2Unlock.com from years ago when I got an unlock code from them for my Galaxy S4. So i emailed them, asked if they supported unlocking the surface duo. they said yes-- strange thing was on their site theres no option for the surface duo even though if you google it, theres a link saying they do.
So the support rep (who replies fast af lol) messaged me back asking if my device asks for an unlock pin--i said yes-- the support person said it should be no problem.
I mentioned to them that theres no option for the surface Duo and that only Lumia devices show-- they said just select any Microsoft Lumia device, send the confirmation email with the IMEI and let them know its a surface duo and they'll update it on their end. they also mentioned (after asking) that an unpaid device doesnt matter and they can still get an unlock code.
I forwarded the same Rep the confirmation email and 5 days later (this morning) i woke up with my unlock code and now my Duo runs on T-Mobile.
If theres any doubts ill reply with screenshots but im at work rn so it was just easier to type all this out first. Hope this helps anyone stuck on AT&T
I have been told by both Microsoft and AT&T to pound sand. Open an account and use the phone on a paid plan. Just tried your method and I'm waiting a response with my code. They did reply to my updated device info within 5 minutes. Super fast. Thanks thanks for the suggestion, hope this works better than then dialing AT&T or Microsoft support. I will update to confirm this works. Sorry for posting in two threads.
carortruck80 said:
I have been told by both Microsoft and AT&T to pound sand. Open an account and use the phone on a paid plan. Just tried your method and I'm waiting a response with my code. They did reply to my updated device info within 5 minutes. Super fast. Thanks thanks for the suggestion, hope this works better than then dialing AT&T or Microsoft support. I will update to confirm this works. Sorry for posting in two threads.
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Youre fine haha, im just glad I was able to help someone
Microsoft and AT&T can kick rocks. I cant wait for some custom roms to get released
@carortruck80 were you able to unlock with this service? Ive been waiting at att/unlock for more than a week now. status still on "IN PROGRESS" since 18th of May!
Tbaba said:
@carortruck80 were you able to unlock with this service? Ive been waiting at att/unlock for more than a week now. status still on "IN PROGRESS" since 18th of May!
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Did you email them like I mentioned in the post?
Good morning all. I would like to report back that I Did get this thing unlocked. However, and that is a Big however, AT&T nor the mentioned supplier was able to confirm the existence of the imei Without the phone first being registered on the AT&T network. I had to buy a prepaid plan to get the phone to work. Then, magically, 18 hours later I got the confirmation from AT&T after emails saying "we are further investigating your request.". The mentioned supplier also said that it didn't exist till then. I canceled my request after AT&T finally came through. BE Warned! Even tried redpocket (AT&T mvno) and they couldn't even do the initial activation.
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carortruck80 said:
Good morning all. I would like to report back that I Did get this thing unlocked. However, and that is a Big however, AT&T nor the mentioned supplier was able to confirm the existence of the imei Without the phone first being registered on the AT&T network. I had to buy a prepaid plan to get the phone to work. Then, magically, 18 hours later I got the confirmation from AT&T after emails saying "we are further investigating your request.". The mentioned supplier also said that it didn't exist till then. I canceled my request after AT&T finally came through. BE Warned! Even tried redpocket (AT&T mvno) and they couldn't even do the initial activation.
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Huh? did you never have the phone up and running on AT&T network?
none24 said:
Huh? did you never have the phone up and running on AT&T network?
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I had to buy a prepay plan for them to unlock it because without putting it on att first, it didn't exist to them. Yes, activated on att to get unlock code, got code, swapped Sim, entered code and unlocked. That was the final resolution to getting it unlocked.
carortruck80 said:
I had to buy a prepay plan for them to unlock it because without putting it on att first, it didn't exist to them. Yes, activated on att to get unlock code, got code, swapped Sim, entered code and unlocked. That was the final resolution to getting it unlocked.
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Oof yeah that's because they don't register the IMEI in their system until the phone is activated. Which is likely why codes2unlock couldn't find it either
none24 said:
Oof yeah that's because they don't register the IMEI in their system until the phone is activated. Which is likely why codes2unlock couldn't find it either
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So, that being said.... To update everyone, IF YOU BUY A NEW SEALED IN THE BOX PHONE, it cannot be unlocked unless first actually being registered/activated on the network it is locked to. Silly me bought a new sealed device and tried to unlock it without paying the man first. Really wish there was some direction on this before I bought it. Oh well. I figured there would be a record somewhere since the DID assign it an IMEI.
none24 said:
Did you email them like I mentioned in the post?
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I havent tried codes2unlock yet. I'm still waiting on the att unlock site i filled.
carortruck80 said:
So, that being said.... To update everyone, IF YOU BUY A NEW SEALED IN THE BOX PHONE, it cannot be unlocked unless first actually being registered/activated on the network it is locked to. Silly me bought a new sealed device and tried to unlock it without paying the man first. Really wish there was some direction on this before I bought it. Oh well. I figured there would be a record somewhere since the DID assign it an IMEI.
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This may be a HUGE problem for me. Cause i got the sealed one form amazon. not currently in the US, and dont have an att sim card. do I have a brick on my hands now?
Tbaba said:
This may be a HUGE problem for me. Cause i got the sealed one form amazon. not currently in the US, and dont have an att sim card. do I have a brick on my hands now?
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If it is an att model, it has the att Sim in it. Not sure about activation overseas. I don't understand why nobody mentions this. I have never bought a sealed locked phone just to unlock it so I didn't know. To me, it sounds like there is no master list or database of what phones and imei's got made. It doesn't exist until it is activated. I hope you don't, but sounds like you do. I bought it originally to test to see if I wanted to trade it in with Ms for the duo 2, so it wasn't a deal breaker...but if I didn't like it, I would have been stuck with it.
carortruck80 said:
If it is an att model, it has the att Sim in it. Not sure about activation overseas. I don't understand why nobody mentions this. I have never bought a sealed locked phone just to unlock it so I didn't know. To me, it sounds like there is no master list or database of what phones and imei's got made. It doesn't exist until it is activated. I hope you don't, but sounds like you do. I bought it originally to test to see if I wanted to trade it in with Ms for the duo 2, so it wasn't a deal breaker...but if I didn't like it, I would have been stuck with it.
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As it it now, I have to get a prepaid AT&T when i get back in the country.... oh, well...
I just tried to go through codes2unlock and after more than double the 7 working days and two support request emails going unanswered I would strongly warn against using codes2unlock. Seems I've been scammed out of the 35usd fee, buyer beware.
Anyone tried this service recently?