What's up guys,
I have a RogPhone 6, in March it started to glitch the back camera kept changing upside down and turning blue!
With that it came to a stop and consequently the fingerprint too!
Any solution to fix this problem? because the cell phone is working normally, apart from these two problems! I live in Brazil and as I acquired the cell phone abroad, Asus Brasil denies warranty assistance!
Romulo Martins said:
What's up guys,
I have a RogPhone 6, in March it started to glitch the back camera kept changing upside down and turning blue!
With that it came to a stop and consequently the fingerprint too!
Any solution to fix this problem? because the cell phone is working normally, apart from these two problems! I live in Brazil and as I acquired the cell phone abroad, Asus Brasil denies warranty assistance!
Click to expand...
Click to collapse
You probably bought second-hand or you don't have proof of purchase or you messed with the root. Your phone is only suitable for paid repair.
Related
I'll try to explain as best as possible. Im from portugal and i bought my desire (second hand) in ebay uk in february. When i recieved the phone I opened the box and I saw that there wasnt a invoice, not from the purchase between me and the seller but between the seller and the store where she purchased but also do not know if it was mandatory to include and also the thing that was least bothered at the time.
The phone came branded to t-mobile but i s-off and rooted, so it was not a problem.
The problem is that a few months back here the phone starts to reboot itself. I had to take the battery to stop. But starting from yesterday has worsened a lot, anything I do, the phone restarts and does nothing but this, sometimes he even starts but after entering the PIN, it restarts again. I know its a hardware problem more precisely the motherboard, right?
Already contacted the support of HTC in my country but they tell me to go to the store where purchased, and then they send it for repair. And this is a big problem because as you know I live in Portugal and I can not go to the store where the phone was purchased. Then they told me that I could send to the repair center in my country, out of warranty. Once i have investigated further the identity repairs in Portugal, I saw lots of complaints services, such as unresolved issues, products that come worse than when they were, high prices, etc. Anyway, I better not try their services.
The only solution is to buy another mobile phone, or is there a light at the end of the tunnel? I love this phone and I do not like the idea of having to buy another much more cheaper because I can not buy an equal or similar at the moment. And I'll be very frustrated when using it, after having the experience of using a Desire.
Thank you.
P.S: btw, who does the repairs in Portugal is the Arvato Services.
Anyone?....
try cyanogenmod - it's a faultless ROM.
If the issue persists then you may send it in for repair since I doubt there's anything else for it.
Sounds like the problem I had with my first Desire. It finally was a hardware problem and I got it replaced via my warranty.
In the first couple of weeks everything was fine but then it became really instable and rebooted in loops. Sometimes it run flawless for some hours and then again rebootet and rebootet. Partially even while booting, it restartet again. It became unusable and I had to send it in. Sorry to tell you that.
It was checked and replaced by Arvato Germany
My phone shuts down randomly, along with frequent network fluctutations. But when i remove the simcard the phone works fine. I recently flashed the .283 (4.4.4) US version while i am from India. Can it be the reason for this weird behavior? Do different ftf files have different basebands even for same model (c6502) ?
Also can anyone give me the indian baseband flashable by flashtool?
BLUF: Turn of Stamina mode (or whatever super battery saver program your phone has) and uncheck or disable Android Device Manager under Device Administrators.
Try turning off your stamina mode or what ever super battery saving program your phone has. I had the same problem. There is some sort of conflict with US SIMs. While a SIM is sending data (IE not while connected to wifi) and while the phone is sleeping, the SIM (i believe SIM Tool Kit) get stupid confused and tries to wake the phone and then just reboots. This is just a theory. What I do know is that I had random reboot problems when I switched from my European SIM to an American SIM. Same phone, the only change was the SIM. After several days, I found out that it only occurred when idling, with STAMINA mode activated, not connected to Wifi. I was able to constantly recreate the problem to confirm the conflict. It worked for me, I hope it works for you.
similar problem here
I am also facing similar problem. But this is now related to SIM at all.
My symptoms are -
1) Network signal drops and disconnects
2) Phone is not able to send/receive data, especially 2G data
3) Phone reboots randomly. This happens right after there are data send/receive issues
4) Lately, phone is not able to reboot at all. Sometimes SONY appears and phone goes off. Sometimes this happens after XPERIA, sometimes after boot is complete phone goes off.
I am not sure why this is happening. This started happening after gsam battery monitor was installed. I uninstalled that, but problem is not solved. And frequency of this seems to be increasing day by day.
I am trying repair in PC companion now, but not sure if this is useful.
Phone details - Xperia ZL, C6502, 4.4.4 build 10.5.1.A.0.283, 13 months old, India
Anybody else having similar issue? Any solutions?
Never buy sony again
Finally, my phone died.
Symptoms were not exactly like battery issue mentioned by others. But at the end this seems like battery issue only.
Phone works ok when connected to charger. Once you remove, it dies within 5 minutes.
Went to sony service center, they almost refused to repair it. Asking me to either buy refurbished one or buy another SONY with discount.
This is insane and utterly irresponsible.
They should be able to repair any phone released in last 2 years at minimum. They are saying that they cannot repair this specific model! I dont know how true this is.
This is extremely disappointing, I would never buy SONY product again. And would also appeal fellow members to do the same.
This phone lasted only for 14months. Warranty is only for 12 months, so my bad luck.
This battery issue is clearly a design flaw. Whats more shocking is that they are not ready to do anything to it, even when I am ready to pay for it. I am feeling like going to consumer court.
Compare this to Nokia 5800, which I repaired(broken lcd screen) after 3 years without any fuss, just 4k rs and 1 day! and it was ready to go...
I hate sony now and would ask fellow Indian users at least to refrain from Sony(as we buy phones off contract with meager 1 year warranty). I am so disappointed that now paying more than 10k for 1 year warranty seems very illogical to me! I am now all for micromax, xiomi and all such cheap phones! They are much much more value for money than this sony crap.
I sent my phone back to the LG repair centre to fix the wifi module but they wont because of the unlocked bootloader. In their accompanying letter they said their out of warranty repair centre could fix it. I called them but they said no.
Now I can live without wifi but when I got the phone back I cant even get pass the initial start-up to use the phone as it cant use my data connection as the sim is only showing one bar and no lte/3g signal. They seemed to have broken the sim slot. I have flashed a kdz to see if it would help but no change. I have tried two sims but to no avail.
Anybody any ideas or are their any repair centres that could fix this in the UK?
Thanks
Would I be locked out of the phone at the minute as I didnt remove my Google account before I returned my phone to LG? Clutching at straws here. Very frustrating as I have an expensive paperweight.
Bummer mate. Sorry to hear that.
But if i remember correctly there should be warranty for the hardware compounds. Or everything can be tied to a unlocked bootloader.
"Hey the usb is toast because unlocked BT"... That's bull.
Better try to get some help from a local repair center. It would not be cheap or you get lucky and you get your phone up and running in no time.
Good luck.
Oh WOW! I just flashed the latest MM kdz using LGUP and I immediately got a full LTE signal. I dont know how but its working. Very very happy!
chaki- said:
Bummer mate. Sorry to hear that.
But if i remember correctly there should be warranty for the hardware compounds. Or everything can be tied to a unlocked bootloader.
"Hey the usb is toast because unlocked BT"... That's bull.
Better try to get some help from a local repair center. It would not be cheap or you get lucky and you get your phone up and running in no time.
Good luck.
Click to expand...
Click to collapse
Yeah I read that if its less than 6 months old and if its a hardware fault it should be fixed under warranty. I will try and get it fixed elsewhere. Not contacting LG again. Just so happy I got it working again. Going to buying a Nexus 6P as a Xmas pressie to myself so just going to use this until then. I have had to use a HTC One M7 for the last three weeks while working in London. Broken charging port and battery not lasting a day. My boss wasnt happy as he needs to contact me but my M7 was always off lol.
Have a good weekend m8!
darrenjdoc said:
Yeah I read that if its less than 6 months old and if its a hardware fault it should be fixed under warranty. I will try and get it fixed elsewhere. Not contacting LG again. Just so happy I got it working again. Going to buying a Nexus 6P as a Xmas pressie to myself so just going to use this until then. I have had to use a HTC One M7 for the last three weeks while working in London. Broken charging port and battery not lasting a day. My boss wasnt happy as he needs to contact me but my M7 was always off lol.
Have a good weekend m8!
Click to expand...
Click to collapse
Have a great weekend too mate.
Just my 2 pennys....... don't rush about the 6P.
As a former HTC and recently LG user i want to tell you, to take your time and look around.
I am sure you find something more interesting and better then 6P.
Hey all
I bought this LG G4 from gumtree. The guy who I bought it off said there's a rebooting issue & it comes with warranty. It boots up, you can use it for a few mins then reboot & sometimes may not even reach the boot screen and stick in a perpetual loop where as other times I can get into the home screen & use it for roughly 5 mins before rebooting once again. I've checked out sites saying that LG has admitted this is a hardware fault & should be taken to your local LG store for warranty replacement. However I went to an LG store but they wouldn't repair it under warranty because the phone is an overseas taiwan LG G4, not an Australian model hence they quoted $300 to repair it. The only way is contacting the company which it was purchased from which is eglobal digital cameras & they should be able to repair it through their warrenty but their so slow to respond. I'm thinking would flashing another stock rom fix this issue since the software is corrupt or is it absolutely a hardware fault?
Unfortunately it's the wellknown bootloop issue you have, mine was the same i could use it when phone was cold during few seconds than bootloop...
Try to find a motherboard and change it by yourself as you warranty won't work in your country..
Hi.
I've got my S9 a week ago and I'm quite disappointed with the problems I'm having when I make or receive phone calls.
I would say that easily 60 or 70% of those calls I had problems in the middle of them because I couldn't ear the other party, although I could be heard.
Does anyone had similares issues?
Any solution to solve them?
plantunes said:
Hi.
I've got my S9 a week ago and I'm quite disappointed with the problems I'm having when I make or receive phone calls.
I would say that easily 60 or 70% of those calls I had problems in the middle of them because I couldn't ear the other party, although I could be heard.
Does anyone had similares issues?
Any solution to solve them?
Click to expand...
Click to collapse
I have reports from 2 users who have calls that drop for 3-4 seconds and the reconnect on a regular basis. Vodafone UK. Tried new SIM but that has not fixed it.
No issues with TMo in Fl.
Same problem. Dual sim version. When on a call the line goes silent for 4 or 5 seconds! Using a Three and Vodafone sim in the UK.
No problems so far using it with TMO in Puerto Rico.
plantunes said:
Hi.
I've got my S9 a week ago and I'm quite disappointed with the problems I'm having when I make or receive phone calls.
I would say that easily 60 or 70% of those calls I had problems in the middle of them because I couldn't ear the other party, although I could be heard.
Does anyone had similares issues?
Any solution to solve them?
Click to expand...
Click to collapse
i think there is a network stability issue with my phone. i have to reboot it 4-5 times a day and my old zte zmax pro gets a better signal then my s9 and that dont seem right. something is preventing it from sending and receiving a good signal even tho i have 4 bars.
plantunes said:
Hi.
I've got my S9 a week ago and I'm quite disappointed with the problems I'm having when I make or receive phone calls.
I would say that easily 60 or 70% of those calls I had problems in the middle of them because I couldn't ear the other party, although I could be heard.
Does anyone had similares issues?
Any solution to solve them?
Click to expand...
Click to collapse
Report it to samsung the more that report the issue the sooner it should get fixed
On a portuguese forum, several people reported the same problem I have.
During a call, the phone stops transmitting any sound for the other party for about 10 seconds...
People listen to me perfectly during that time, but I cannot ear anything. After those seconds, the phone call gets normal...
It's driving me mad!
Can confirm the above comment, a ton of portuguese people are complaining about this
s9+ call issue
my s9+ have call issue during the call too . (dual sim)
Samsung S9 problems during calls
Had my S9 64GB since 3rd march in the UK on EE and I have the same problem with periods of silence during calls, it is driving me mad as well. I have done the contact us on the phone where you upload a system log as soon as the fault occurs but so far I have had nothing back from Samsung regarding this issue. I also had a problem initially with the fingerprint sensor where it kept locking out but since I disabled the fingerprint gestures on the phone that seems to work fine now for lock screen.
I think the problem was reported also on Pocketnow Daily.
PS: I don't have this problem.
Sent from my SM-G960F using Tapatalk
Same here with dual sim in Spain (tried with different sim from different companies).
Drop calls or simple silence
Got the Samsung galaxy s9 for the last 2 weeks intermittent problems with calls. When making calls for the first 20secs it just goes silent the other person can hear me but I cannot hear them. Sometimes this also happens mid call too, whereby after about 5 mins or so... It goes completely silent for 30secs and eventually either cuts me off or the call returns... Called Samsung UK not much help, obviously there is a fault somewhere , but for now Samsung are hiding.
Try to disable volte???
blackjackalmiaobo said:
Try to disable volte???
Click to expand...
Click to collapse
It’s nothing todo with volte as my handset didn’t have it enabled
Had the same problem with my S9 dual sim. Tried just using a single sim but problem persists. I contacted Samsung who were less than helpful. Denied they have any reports of this issue even though I told them about online forums reporting same issue. I have sent my phone back to Samsung who will send me a new replacement once they receive my phone back for inspection. I'm now worried that even a new S9 will have the exact same issue.
I'd rather Samsung just say they are aware of the issue and are working on a fix. It bugs me when they act like there's no issue. They wanted me to factory reset the phone to which I told them I'd only had the phone a week and spent a whole day setting.
Just gotta wait for the replacement phone now and hope they fix with a software update. They did offer a refund but I really want the phone (if I can make calls on it that is!)
The same issue with my 2 s9 plus phones. One sim version, Israel. Just hope that the problem is with soft and gonna be fixed with next update.
Today I went into a Samsung official suport centre and I was told exactly the same...they do not have any knowledge of problems regarding phone calls and S9.
They ran a series of tests concerning the phone's sensors and the test resulted that everything seemed OK.
But...it's not!
And I'm mad about this. Honestly I do not know if this is simply a software issue...
Ffs sake I've only used the phone for calls twice and both times the call just ended and I had to ring them back.