the son of a friend crashed the display and it is now black and cannot be used. How to save the pictures stored on the phone? Does ist work without root with ADB?
hanschke said:
the son of a friend crashed the display and it is now black and cannot be used. How to save the pictures stored on the phone? Does ist work without root with ADB?
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Connecting your phone to a pc should enable you to see all the files in the phone, however, you may need to change a setting or so first, and if your screen is black, that's going to be a harder thing. You can try unlocking the phone (if your touch works at least, even if you are blinded by the black screen) and connect it to your pc, hopefully it will connect, if not, search for a guide on yt about how to connect the phone to your computer via adb and try to memorize how the UI looks and where to touch, also you can try to memorize how to access to screen cast, that will make things easier, if your touch does not work, you'll need a mouse or so via otg to do that, let me know how it goes
thank you for replay. I thought that there is an adb command like adb connect copy the picture folder but this is very difficult if he dont enable adb debugging.
hanschke said:
thank you for replay. I thought that there is an adb command like adb connect copy the picture folder but this is very difficult if he dont enable adb debugging.
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yeah, will have to see how the ui looks and try to make the same, it should be accepting a prompt on the center of the screen (as seen on yt videos) or slide down notifications to enable usb transfer (as seen on yt videos too), for now I don't know anything else to do, let me know if he has a usb mouse and the otg adapter for futher help, I could record the steps to enabling that using the mouse on a black screen.
hanschke said:
the son of a friend crashed the display and it is now black and cannot be used. How to save the pictures stored on the phone? Does ist work without root with ADB?
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They should just automatically backup
BROKEN1981 said:
They should just automatically backup
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yeah, but if it is on gphotos or something auto backup, some folders still won't backup by default, check on gphotos on other device and see if the photos are there, good point broken1981
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Hello my phone was drooped and the screen went black it runs on i can hear the boot but no display.
i want to save all my data that is the internal memory BUT i do not have usb debuggin CHECKED ON.
what i have done so far is flash a recovery img via odin trying to pull the data via fastboot but my phone does not show up.. adb devices or fastboot devices do not work i am sure i boot in recovery because i can hear when in gets connected in the pc
Can you guys help me to save my photos?
When the phone boots up you should be able to save your files by connecting it to your computer and downloading the files. The device should appear in My Computer.
jtgr94 said:
When the phone boots up you should be able to save your files by connecting it to your computer and downloading the files. The device should appear in My Computer.
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Hello The pc cam let me see my files if i inlock my screen and the screen does mor respond how ever i was lucky to install kies and that was the way i was my data thanks so much
Efrencalvario said:
Hello The pc cam let me see my files if i inlock my screen and the screen does mor respond how ever i was lucky to install kies and that was the way i was my data thanks so much
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Glad you found a solution to your issue.
Sent from my Lollipopped Nexus 5, while blowing clouds by shorting expensive batteries for some reason...
Sad day today.. dropped my S6 Edge and the result was a shattered front screen. I can't use any of the touch function, but the phone does appear to work partially ( I still get email alerts on my connect android wear).
I wanted to perform an adb backup , I'm able to connect the phone to my computer, however, when I give the :
adb backup -all -f C:\backup.ab command, it wants me to unlock the device and confirm the backup operation.
I tried unlocking with my fingerprint but it's not working. I can't see anything on screen, other than a flashing light.
Any other suggestions how to backup/ transfer data from phone? sadly kies no longer works which would have worked...
Thanks for all help in advance.
That sucks big time. Turn the phone off, put the phone in download mode and issue the commands that way. This will by pass the phone asking you to unlock it.. See if that works for you.
grneyez said:
That sucks big time. Turn the phone off, put the phone in download mode and issue the commands that way. This will by pass the phone asking you to unlock it.. See if that works for you.
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I just tried that. When I give the adb backup command screen reads: "waiting for adb Mode" and does not seem to progress. when I loaded odin it does seem to recognize phone ready to go so the connection is live.
any other suggestions?
Are you rooted? If so, do you have developer options checked?
S6 edges is not rooted. Developers options was enabled previously since I had used Helium for date transfer from my older S5 to edge.
Not sure why you can't ADB in download mode. Wish I could of been more helpful.. Maybe someone else will be able to help.
grneyez said:
Not sure why you can't ADB in download mode. Wish I could of been more helpful.. Maybe someone else will be able to help.
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So I rooted my phone even though the screen is cracked. I tried everything I could think of, not much to lose anymore.
I can still access the adb , shell, but still having same issue.
I tried the pull command but I get an error after screen starts creating a list " No such file or directory"
Any more suggestions?
Dropped phone, broken screen/digitizer, doesn't respond to touch
Was able to see the screen a bit yesterday but now its almost all black. I mainly just need my photos off it. Tried an RMA to replace the screen but they said they had to wipe everything first
Is there any way I can pull the photos off it? I haven't tried an otg yet, but I also can't see the screen, so im not sure it would help
Is there a screen sharing program I could get w/o first installing it on my phone?
I think my phone may be rooted, i forget if i ever did, but i dont have TWRP installed on it? (i dont super know what that is but i see other people talking about it)
Any thoughts on how to pull photos off it? I tried the adb devices but the cmd prompt doesn't seem to recognize the phone
Im quite sure I have debugging enabled, just coudln't get the file transfer button hit
Adb pull command should work, but you need to sort the drivers first (I'm guessing that's the issue).
Sent from my OnePlus 3 using Tapatalk
Explorer23 said:
Adb pull command should work, but you need to sort the drivers first (I'm guessing that's the issue).
Sent from my OnePlus 3 using Tapatalk
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Ok cool, how would i go about sorting the drivers? o.0
jsaden said:
Ok cool, how would i go about sorting the drivers? o.0
side note.... wth is this image verification lol, ive tried like 30 of them, why is it so hard to post lol ><
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Sorry, can't give definite answer, I know that I had an issue with drivers (device wasn't properly recognized) and tried pretty much everything that Google suggested ... Until it finally started working. I have no idea exactly what solved the issue, it was over a year and a half ago. The next time I clean installed Windows (10 in both cases) it was smart enough to automatically find right drivers.
So ... I'm guessing Googling something like "OnePlus 3 Windows # drivers" should find something useful?
About image verification: are you talking about anti-bot system that checks if you're human? Wouldn't know much about that, never personally had issues with it, but also very rarely see it on XDA as I'm nearly always checking this forum in Tapatalk app.
Sent from my OnePlus 3 using Tapatalk
jsaden said:
Ok cool, how would i go about sorting the drivers? o.0
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Click to collapse
If you had earlier connected your phone to the PC and authorised the PC connection on your phone, then it is a simple issue of disabling driver signature verification on Win 10 and installing the OnePlus drivers on it. Search for and download the correct drivers to your PC. Hold down Shift key and restart the PC. Choose Troubeshoot>Advanced Options>Startup Options and click Restart. On restarting, there will be a list of options. Choose 7 in the Options or click F7 on your keyboard and you will boot into the disabled mode. Now connect your phone and go to Device Manager in PC. Choose the phone which may be showing up as Unknown or with an yellow flag and right click and choose Update Driver. Navigate to the downloaded driver and install it. Now your phone should be properly recognised. Use adb pull command to copy whatever files you need to. Note that this driver signature verification disabling is temporary and when you restart the PC in the normal way, the PC will go back to the normal mode. But the installed drivers will still function.
Hope this helps.
tnsmani said:
If you had earlier connected your phone to the PC and authorised the PC connection on your phone, then it is a simple issue of disabling driver signature verification on Win 10 and installing the OnePlus drivers on it. Search for and download the correct drivers to your PC. Hold down Shift key and restart the PC. Choose Troubeshoot>Advanced Options>Startup Options and click Restart. On restarting, there will be a list of options. Choose 7 in the Options or click F7 on your keyboard and you will boot into the disabled mode. Now connect your phone and go to Device Manager in PC. Choose the phone which may be showing up as Unknown or with an yellow flag and right click and choose Update Driver. Navigate to the downloaded driver and install it. Now your phone should be properly recognised. Use adb pull command to copy whatever files you need to. Note that this driver signature verification disabling is temporary and when you restart the PC in the normal way, the PC will go back to the normal mode. But the installed drivers will still function.
Hope this helps.
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Oh wow, do you know if this works on Win7? And also I can't see my screen at all, so could I do adb pull of entire folder or hardrive kind of thing? I mainly just want phots, but i've never done adb stuff so not sure how it works
Had the same issue with my Lenovo P2. Only i didn't have debugging enabled. If you have, screen mirroring should be an easy solution. You could just see ur phone screen on ur computer that way. What helped me was to forceboot the phone to recovery with the hardware buttons, then connect it to ur pc. TWRP will automatically launch MTP. When u backed up evrything, you can wipe ur device through adb
jsaden said:
Oh wow, do you know if this works on Win7? And also I can't see my screen at all, so could I do adb pull of entire folder or hardrive kind of thing? I mainly just want phots, but i've never done adb stuff so not sure how it works
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I don't know about Win 7. It will work on Win 10. Most likely, this should not be needed in Win 7 at all as the drivers should install whether signed or not.
Regarding copying data, a simple command of "adb pull /sdcard" will copy all the folders, files, data etc to your PC. You can also specify where you want the data copied to, simply add the path to the command above. This will work whether your screen works or not. Of course, there are other methods of copying data, you can search for it if you need it.
Hey everyone. I dropped my Moto Z2 Force today at work and while the screen didn't shatter, it is no longer responsive. In my infinite wisdom, I restarted it and now it is locked and still unresponsive. It's asking for my PIN to enable fingerprint reading which doesn't work because the screen is unresponsive. How can I get to the phone files to transfer pictures on the device to my computer before sending it in through my warranty services? It's not popping up as a device when plugged into my computer.
Sounds like the digitizer broke or unplugged. I don't know a software way off hand but ifixit should have a walk through so the can reattach it if the ribbon popped out
CatEyez6083 said:
Hey everyone. I dropped my Moto Z2 Force today at work and while the screen didn't shatter, it is no longer responsive. In my infinite wisdom, I restarted it and now it is locked and still unresponsive. It's asking for my PIN to enable fingerprint reading which doesn't work because the screen is unresponsive. How can I get to the phone files to transfer pictures on the device to my computer before sending it in through my warranty services? It's not popping up as a device when plugged into my computer.
Click to expand...
Click to collapse
If you have adb debugging enabled, you can just
Code:
adb pull /sdcard/ c:/sdcard
that will pull everything from the internal storage to a folder named sdcard in C: drive
41rw4lk said:
If you have adb debugging enabled, you can just
Code:
adb pull /sdcard/ c:/sdcard
that will pull everything from the internal storage to a folder named sdcard in C: drive
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Click to collapse
I don't know if I have it enabled or not. How would I find out? And then where am I typing this code?
CatEyez6083 said:
I don't know if I have it enabled or not. How would I find out? And then where am I typing this code?
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Click to collapse
Just open a command prompt and type 'adb devices' w/o quotes of course. If you see a serial number then your phone is connected and ready, if you don't see anything then adb debugging probably isn't enabled. Honestly I think your question answers itself and you don't have enabled. Plus you need to have adb installed which is easy if you don't. I don't mean to sound condescending, it was just a quick way to grab your files without having to use your broken screen.
Hi all!
I recently dropped my OP3 and now i have a black screen and touch screen doesn't work. The phone is still on and operating (i tried calling it from another phone and it works). I want to recover data but apparently i have usb debug off and i tried connecting a keyboard with an OTG but apparently i had to activate OTG from phone, otherwise it doesn't recognizes it.
Do you know any method to recover data?
My last chances are repairing the screen myself to avoid the assistence erase all the data, or transfer my motherboard to another OP3, but do you know any other method before these two above?
Thank you
manto02 said:
Hi all!
I recently dropped my OP3 and now i have a black screen and touch screen doesn't work. The phone is still on and operating (i tried calling it from another phone and it works). I want to recover data but apparently i have usb debug off and i tried connecting a keyboard with an OTG but apparently i had to activate OTG from phone, otherwise it doesn't recognizes it.
Do you know any method to recover data?
My last chances are repairing the screen myself to avoid the assistence erase all the data, or transfer my motherboard to another OP3, but do you know any other method before these two above?
Thank you
Click to expand...
Click to collapse
Most likely the connector has become loose (since you have not said anything about the screen being broken) and you can try to reconnect it by yourself.
Another alternative is to see if adb is working and your PC is authorised. If so, you can use the 'adb pull /sdcard' command to copy your data to the PC.
Alternately, search with Google since I remember reading about a method to mirror your screen and then using the mouse to enable whatever you want.
tnsmani said:
Most likely the connector has become loose (since you have not said anything about the screen being broken) and you can try to reconnect it by yourself.
Another alternative is to see if adb is working and your PC is authorised. If so, you can use the 'adb pull /sdcard' command to copy your data to the PC.
Alternately, search with Google since I remember reading about a method to mirror your screen and then using the mouse to enable whatever you want.
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Click to collapse
I'll check the connector but the screen has some cracks (tho i've seen screens in worse condition then mine work).
And i can't use the mouse because OTG is not on, on other phones you don't need to give permission to use OTG but on mine you have to,
manto02 said:
I'll check the connector but the screen has some cracks (tho i've seen screens in worse condition then mine work).
And i can't use the mouse because OTG is not on, on other phones you don't need to give permission to use OTG but on mine you have to,
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What about adb? That is the easiest.
I am not talking about connecting the mouse to the phone through OTG. I am talking about using the PC's mouse to manipulate the cursor to the point where you want it on your PC's screen where your mobile screen is mirrored.
tnsmani said:
What about adb? That is the easiest.
I am not talking about connecting the mouse to the phone through OTG. I am talking about using the PC's mouse to manipulate the cursor to the point where you want it on your PC's screen where your mobile screen is mirrored.
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I think you are referring to Vysor, but i can't use it with debugg off again. Edit: I see that there are other apps like that but for most of them you have to install them on the phone, i'll search a bit more tho.
As for ADB i tried before with another phone with debug off and adb doesn't see the phone, i'll try with my broken phone but i don't think it will be different.
manto02 said:
I think you are referring to Vysor, but i can't use it with debugg off again. Edit: I see that there are other apps like that but for most of them you have to install them on the phone, i'll search a bit more tho.
As for ADB i tried before with another phone with debug off and adb doesn't see the phone, i'll try with my broken phone but i don't think it will be different.
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Click to collapse
Just now, I switched off USB debugging in my OP3 and connected it to the Laptop. While the command 'adb devices' does not find the phone, as soon as it is connected, it shows up as a storage device and I can open it and copy data. I think that for this to work, you should have enabled MTP option for file transfer.
Check this on your phone.
EDIT: Check THIS as there seems to be a way though I am not sure that it works on current Android versions since the file locations may be different. Read till the end.
My phone goes in charging mode when connected to pc, and pc doesn't see it.
Did you do that through recovery mode?
manto02 said:
My phone goes in charging mode when connected to pc, and pc doesn't see it.
Did you do that through recovery mode?
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No. Tried it while booted.
Now I tried on recovery mode. Still I get it as a storage device and I can copy data.
So most probably your phone is stuck on charging and not on MTP.
tnsmani said:
No. Tried it while booted.
Now I tried on recovery mode. Still I get it as a storage device and I can copy data.
So most probably your phone is stuck on charging and not on MTP.
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I believe so, every time I connected it to pc i had to switch manually from charging to recovery.
I guess my best solution is to buy a screen replacement and repair it myself
manto02 said:
I believe so, every time I connected it to pc i had to switch manually from charging to recovery.
I guess my best solution is to buy a screen replacement and repair it myself
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Click to collapse
Have you tried fastboot flash twrp recovery and then fastboot reboot to recovery
You can try usb c to hdmi adapter , connect to a monitor or tv.
I am not sure but worth trying!!!
manto02 said:
Hi all!
I recently dropped my OP3 and now i have a black screen and touch screen doesn't work. The phone is still on and operating (i tried calling it from another phone and it works). I want to recover data but apparently i have usb debug off and i tried connecting a keyboard with an OTG but apparently i had to activate OTG from phone, otherwise it doesn't recognizes it.
Do you know any method to recover data?
My last chances are repairing the screen myself to avoid the assistence erase all the data, or transfer my motherboard to another OP3, but do you know any other method before these two above?
Thank you
Click to expand...
Click to collapse
From what i can remember, the recovery mode, accessible from the fastboot menu, has a usb access mode.
If worst comes to worst though, i personally have replaced the screen on my OP3, and its not as difficult as it seems or is made out to be. Took me max 4 hrs.