Help me recover OP3 data - OnePlus 3 Questions & Answers

Hi all!
I recently dropped my OP3 and now i have a black screen and touch screen doesn't work. The phone is still on and operating (i tried calling it from another phone and it works). I want to recover data but apparently i have usb debug off and i tried connecting a keyboard with an OTG but apparently i had to activate OTG from phone, otherwise it doesn't recognizes it.
Do you know any method to recover data?
My last chances are repairing the screen myself to avoid the assistence erase all the data, or transfer my motherboard to another OP3, but do you know any other method before these two above?
Thank you

manto02 said:
Hi all!
I recently dropped my OP3 and now i have a black screen and touch screen doesn't work. The phone is still on and operating (i tried calling it from another phone and it works). I want to recover data but apparently i have usb debug off and i tried connecting a keyboard with an OTG but apparently i had to activate OTG from phone, otherwise it doesn't recognizes it.
Do you know any method to recover data?
My last chances are repairing the screen myself to avoid the assistence erase all the data, or transfer my motherboard to another OP3, but do you know any other method before these two above?
Thank you
Click to expand...
Click to collapse
Most likely the connector has become loose (since you have not said anything about the screen being broken) and you can try to reconnect it by yourself.
Another alternative is to see if adb is working and your PC is authorised. If so, you can use the 'adb pull /sdcard' command to copy your data to the PC.
Alternately, search with Google since I remember reading about a method to mirror your screen and then using the mouse to enable whatever you want.

tnsmani said:
Most likely the connector has become loose (since you have not said anything about the screen being broken) and you can try to reconnect it by yourself.
Another alternative is to see if adb is working and your PC is authorised. If so, you can use the 'adb pull /sdcard' command to copy your data to the PC.
Alternately, search with Google since I remember reading about a method to mirror your screen and then using the mouse to enable whatever you want.
Click to expand...
Click to collapse
I'll check the connector but the screen has some cracks (tho i've seen screens in worse condition then mine work).
And i can't use the mouse because OTG is not on, on other phones you don't need to give permission to use OTG but on mine you have to,

manto02 said:
I'll check the connector but the screen has some cracks (tho i've seen screens in worse condition then mine work).
And i can't use the mouse because OTG is not on, on other phones you don't need to give permission to use OTG but on mine you have to,
Click to expand...
Click to collapse
What about adb? That is the easiest.
I am not talking about connecting the mouse to the phone through OTG. I am talking about using the PC's mouse to manipulate the cursor to the point where you want it on your PC's screen where your mobile screen is mirrored.

tnsmani said:
What about adb? That is the easiest.
I am not talking about connecting the mouse to the phone through OTG. I am talking about using the PC's mouse to manipulate the cursor to the point where you want it on your PC's screen where your mobile screen is mirrored.
Click to expand...
Click to collapse
I think you are referring to Vysor, but i can't use it with debugg off again. Edit: I see that there are other apps like that but for most of them you have to install them on the phone, i'll search a bit more tho.
As for ADB i tried before with another phone with debug off and adb doesn't see the phone, i'll try with my broken phone but i don't think it will be different.

manto02 said:
I think you are referring to Vysor, but i can't use it with debugg off again. Edit: I see that there are other apps like that but for most of them you have to install them on the phone, i'll search a bit more tho.
As for ADB i tried before with another phone with debug off and adb doesn't see the phone, i'll try with my broken phone but i don't think it will be different.
Click to expand...
Click to collapse
Just now, I switched off USB debugging in my OP3 and connected it to the Laptop. While the command 'adb devices' does not find the phone, as soon as it is connected, it shows up as a storage device and I can open it and copy data. I think that for this to work, you should have enabled MTP option for file transfer.
Check this on your phone.
EDIT: Check THIS as there seems to be a way though I am not sure that it works on current Android versions since the file locations may be different. Read till the end.

My phone goes in charging mode when connected to pc, and pc doesn't see it.
Did you do that through recovery mode?

manto02 said:
My phone goes in charging mode when connected to pc, and pc doesn't see it.
Did you do that through recovery mode?
Click to expand...
Click to collapse
No. Tried it while booted.
Now I tried on recovery mode. Still I get it as a storage device and I can copy data.
So most probably your phone is stuck on charging and not on MTP.

tnsmani said:
No. Tried it while booted.
Now I tried on recovery mode. Still I get it as a storage device and I can copy data.
So most probably your phone is stuck on charging and not on MTP.
Click to expand...
Click to collapse
I believe so, every time I connected it to pc i had to switch manually from charging to recovery.
I guess my best solution is to buy a screen replacement and repair it myself

manto02 said:
I believe so, every time I connected it to pc i had to switch manually from charging to recovery.
I guess my best solution is to buy a screen replacement and repair it myself
Click to expand...
Click to collapse
Have you tried fastboot flash twrp recovery and then fastboot reboot to recovery

You can try usb c to hdmi adapter , connect to a monitor or tv.
I am not sure but worth trying!!!

manto02 said:
Hi all!
I recently dropped my OP3 and now i have a black screen and touch screen doesn't work. The phone is still on and operating (i tried calling it from another phone and it works). I want to recover data but apparently i have usb debug off and i tried connecting a keyboard with an OTG but apparently i had to activate OTG from phone, otherwise it doesn't recognizes it.
Do you know any method to recover data?
My last chances are repairing the screen myself to avoid the assistence erase all the data, or transfer my motherboard to another OP3, but do you know any other method before these two above?
Thank you
Click to expand...
Click to collapse
From what i can remember, the recovery mode, accessible from the fastboot menu, has a usb access mode.
If worst comes to worst though, i personally have replaced the screen on my OP3, and its not as difficult as it seems or is made out to be. Took me max 4 hrs.

Related

[Q] galaxy nexus troubleshooting help please

hi, i got this sgn from a friend with a broken screen, and ive now replaced the screen and the phone turns on and boots up no problem. but when i plug it in to my puter, it says usb device not recognized, one ot the usb devices attached.... as well in settings the wifi on/off toggle starts greyed out, if i go into the wifi setup, i can push the toggle and it says turning on wifi, but then after about 20 seconds or so, it just flicks the toggle back to off. bluetooth if i press the toggle, it instantly flicks back to off, and wont turn/stay on. and the last thing i have noticed that is not right, is when i try to go into the camera, it just f/c's and says gallery has has stopped, yet if i go into the gallery, it comes up. but f/c's if i try to access the camera.. i am thinking its probably a hardware issue, just was wondering if anyone might be able to give me any extra insight or suggestions, thanks in advance.
edit: oh, and the phone charges through the usb port, which i find weird that the puter wont recognize it...
slickwidnick said:
hi, i got this sgn from a friend with a broken screen, and ive now replaced the screen and the phone turns on and boots up no problem. but when i plug it in to my puter, it says usb device not recognized, one ot the usb devices attached.... as well in settings the wifi on/off toggle starts greyed out, if i go into the wifi setup, i can push the toggle and it says turning on wifi, but then after about 20 seconds or so, it just flicks the toggle back to off. bluetooth if i press the toggle, it instantly flicks back to off, and wont turn/stay on. and the last thing i have noticed that is not right, is when i try to go into the camera, it just f/c's and says gallery has has stopped, yet if i go into the gallery, it comes up. but f/c's if i try to access the camera.. i am thinking its probably a hardware issue, just was wondering if anyone might be able to give me any extra insight or suggestions, thanks in advance.
edit: oh, and the phone charges through the usb port, which i find weird that the puter wont recognize it...
Click to expand...
Click to collapse
hey,
if you don't mind rooting and phone is not underwarranyty, try: wugfresh nexus toolkit
or cyanogemod.org
may help fix...... and both are automated very easy.
gnexususer said:
hey,
if you don't mind rooting and phone is not underwarranyty, try: wugfresh nexus toolkit
or cyanogemod.org
may help fix...... and both are automated very easy.
Click to expand...
Click to collapse
Yeah, see the problem is my computer won't recognize the phone to be able to perform any of the functions of the toolkit... So I don't know what options (if any) I have...
slickwidnick said:
Yeah, see the problem is my computer won't recognize the phone to be able to perform any of the functions of the toolkit... So I don't know what options (if any) I have...
Click to expand...
Click to collapse
try reboot to odin bootloader. long press volume down + power button. can u boot it up?
memaro_maro said:
try reboot to odin bootloader. long press volume down + power button. can u boot it up?
Click to expand...
Click to collapse
yeah, ive got a usb jig to boot it into odin download mode, but i think i tried it but the computer still didnt recognize it, ill try it again and let you nkow what happens.. also, i have another working sgn here, and i switched out the boards, cause the usb port is not on the mainboard, it is connected by a flex ribbon (thinking it may be a faulty usb port) but either one generates the same results..
You dont need Odin. Just use fastboot and flash the latest Factory image. There are plenty of guides on how to do that. Good luck! If you cant get it to work just let me know.
Sent from my Galaxy Nexus using XDA Premium HD app
slickwidnick said:
yeah, ive got a usb jig to boot it into odin download mode, but i think i tried it but the computer still didnt recognize it, ill try it again and let you nkow what happens.. also, i have another working sgn here, and i switched out the boards, cause the usb port is not on the mainboard, it is connected by a flex ribbon (thinking it may be a faulty usb port) but either one generates the same results..
Click to expand...
Click to collapse
correctly install/setup adb & fastboot first & try ~
http://forum.xda-developers.com/showthread.php?t=2588979
if still not recognize ur device use odin tool, from odin bootloader
odin ~
http://forum.xda-developers.com/galaxy-nexus/general/guide-restore-to-stock-unbrick-galaxy-t2065470
memaro_maro said:
correctly install/setup adb & fastboot first & try ~
http://forum.xda-developers.com/showthread.php?t=2588979
if still not recognize ur device use odin tool, from odin bootloader
odin ~
http://forum.xda-developers.com/galaxy-nexus/general/guide-restore-to-stock-unbrick-galaxy-t2065470
Click to expand...
Click to collapse
okay i tried your advice, but the computer still fails to recognize the phone, i installed the drivers, cause the computer picks up the other sgn that i have here, i just unplugged the one thats fine, and plugged in the one i am trying to fix ant it doesnt do anything,...
Go to System Settings -> Storage -> 3 dots -> USB connection, and set MTP ON (V)
and if that doesn't work, try another DATA cable
.
Ed V said:
Go to System Settings -> Storage -> 3 dots -> USB connection, and set MTP ON (V)
and if that doesn't work, try another DATA cable
.
Click to expand...
Click to collapse
tried setting mtp on, tried setting ptp on, tried setting debugging mode off and on, tried a different cable, still nothing..
something i did notice was that i have another sgn here and i went to the storage settings, and i was able to uncheck both mtp and ptp and my computer installed a new device "samsung something something" cant remember what the new device was tho..
oh and the bootloader is locked on the sgn im trying to fix and it is unlocked on the second sgn i have here...
could that have something to do with any of this?

I Guess I Discovered a New Form of Hard Bricking on my Device???

I was running the Developer Preview Beta 2 and noticed that my device would no longer communicate correctly with my OTG usb jump drive, I tried all the normal trouble shooting techniques and nothing worked. I than tried connecting my phone to my computer and my computer would no longer connect to my device either. I didn’t think this was a big deal so I was going to just flash back to the May factory image from my computer.
This did not work, so I did a factory reset in TWRP hoping that this would clear out the issue that was stopping the phone from usb communication. It did not fix the issue. So normally in TWRP I can always plug a flash drive into the phone through the otg and explore the files, however for some reason this was still not possible, something has happened to the device where it no longer allows incoming or outgoing usb communication. The device still charges however it is no longer recognized at all by my computer nor does the device recognize usb drives. I have all the latest USB drivers and updates needed. I uninstalled and reinstalled my drivers on my computer as well. The main issue I feel like I am having here, is that the device no longer wants to communicate with usb asides from charging, this is why it is not seeing the otg storage when I plug it in while I am in TWRP.
I am at a loss, I can boot into twrp and explore the device, this is useless as i deleted all the files on the device, TWRP will not allow a usb to be found so i cannot flash anything to the device. My computer does not see the phone so i cannot fastboot anything to the device. I have tried everything, DUECS script, skipsoft, none of them have identified a device. This is further verified by running cmd and typing in adb devices, to which the response is a blank line.
How can a device be bricked, but somehow have TWRP recovery working, along with the ability to boot the device into fastboot/the bootloader (and yes the bootloader is unlocked still)? If anyone has any ideas of how I can get this thing to be recognized by my computer please let me know.
jasonstackhouse said:
I was running the Developer Preview Beta 2 and noticed that my device would no longer communicate correctly with my OTG usb jump drive, I tried all the normal trouble shooting techniques and nothing worked. I than tried connecting my phone to my computer and my computer would no longer connect to my device either. I didn’t think this was a big deal so I was going to just flash back to the May factory image from my computer.
This did not work, so I did a factory reset in TWRP hoping that this would clear out the issue that was stopping the phone from usb communication. It did not fix the issue. So normally in TWRP I can always plug a flash drive into the phone through the otg and explore the files, however for some reason this was still not possible, something has happened to the device where it no longer allows incoming or outgoing usb communication. The device still charges however it is no longer recognized at all by my computer nor does the device recognize usb drives. I have all the latest USB drivers and updates needed. I uninstalled and reinstalled my drivers on my computer as well. The main issue I feel like I am having here, is that the device no longer wants to communicate with usb asides from charging, this is why it is not seeing the otg storage when I plug it in while I am in TWRP.
I am at a loss, I can boot into twrp and explore the device, this is useless as i deleted all the files on the device, TWRP will not allow a usb to be found so i cannot flash anything to the device. My computer does not see the phone so i cannot fastboot anything to the device. I have tried everything, DUECS script, skipsoft, none of them have identified a device. This is further verified by running cmd and typing in adb devices, to which the response is a blank line.
How can a device be bricked, but somehow have TWRP recovery working, along with the ability to boot the device into fastboot/the bootloader (and yes the bootloader is unlocked still)? If anyone has any ideas of how I can get this thing to be recognized by my computer please let me know.
Click to expand...
Click to collapse
I would try a different cable as this device is very finicky; that solved my issue of the computer not recognizing the phone.
Is it possible that your device's USB port data transfer function is damaged, but the charging portion is functional, making it a weird hardware failure?
You know, like the old days when the charge port would break or wiggle loose, and sometimes it would charge and sometimes it wouldn't, depending on the angle of the cable in the mini usb port?
Az Biker said:
Is it possible that your device's USB port data transfer function is damaged, but the charging portion is functional, making it a weird hardware failure?
You know, like the old days when the charge port would break or wiggle loose, and sometimes it would charge and sometimes it wouldn't, depending on the angle of the cable in the mini usb port?
Click to expand...
Click to collapse
That would be nice if that were the problem, but unfortunalty I do not think it is. For example, when the issues first began, before I did the factory reset on the device, windows would pop up a message that said unknown device, and failure to connect. After the factory reset in TWRP the computer gave up all together in recognizing the phone. Another sign it was likely not a hardware failure was when the device was on and i was attempting to connect the otg usb to the phone it would give me some weird options. With android P the options were, allow this device to control the usb, or allow the USB to control the USB. that made no sense to me since why would i want the the USB to have any control, it couldnt do anything its not a computer its only a storage device. However, even though I had file transfer selected in developer options, it would not allow this connection. The options were all greyed out and it would not allow the pixel to have control over the usb device.
As for USB cords I have used without fail the google issued USB cord that came with the Pixel 1 xl, It has never faile me or had any issues. It is still fully functional as I was able to use it to connect my girls note 8 to my computer for file transfers and all other things my phone is not doing anymore.
I reached out to google and explained the situation to them, after i told them I was on Dev preview beta and they verified this to be true they told me this is likely a hardware failure and offered to replace the device. I am now waiting on the new device to be sent to me, however still cant accept that i cant recover the current device with an unlocked bootloader, TWRP installed, and access to fastboot/bootloader screen. I have seriously bricked phones before as in they would not even turn on and I was able to get them back up and running, this would be my first ever device I could not recover and what makes it worse is that it actually has TWRP installed and powers on and off just fine.
Sorry for the obvious question: Do you have the latest drivers? I don't have the drivers set to the whole system (Windows), so if I don't CD into my fastboot folder, I can't do anything because the system wide drivers aren't current. Don't know if that could be your issue?
I'm too lazy to fix the PATH of my drivers ¯\_(ツ)_/¯
I had an issue similar to this. I was trying to hook up a USB c to Ethernet adapter. It worked fine on April's patch but after I flashed Mays the phone wouldn't recognize it. After I plugged it in my phone rebooted and I no longer had access to developer options and it wouldn't read any usb device. Luckily I had a TWRP backup on my device. Once I flashed the backup which was only about a week old everything worked again. I haven't tried using the adapter again. I think something in the data partition got corrupted. I tried just restoring the boot and system partition and that didn't fix it. Try doing an advance wipe and formatting the data partition. That might get you back up and going.
have we even seen a bricked device yet?
twiz0r said:
have we even seen a bricked device yet?
Click to expand...
Click to collapse
I didn't think it was possible, I still dont understand how this is happening. For the other responses above, I have all the drivers up to date, and I already formatted data, wiped everything. At this point I would like to see if there is anyway to delete TWRP recovery from the device, anything, I have no OS on the device, but for some reason still have TWRP on both A and B.
I almost dont want to give the phone back to Google because I want to figure out what happened and how to fix it, its definitely not broken/bricked like you see when someone flashes the wrong files to a device, it just has no USB connection capabilities which in-turn have rendered the device useless.
When I had Samsung phones if you bricked a device to the point it doesn't even turn on correctly you could always save it still using ODIN. Its weird that the google flagship device and software doesn't have its own proprietary flash software like Samsung, LG and HTC, we just have adb/fastboot, I feel like if we did, i may be able to get this thing started again.
have you tried using something like quickboot from the playstore to be able to get to fastboot?
I had a similar thing happen a few weeks ago on oreo. PC wouldn't 'see' the phone, but it would charge very slowly.
I installed quickboot, booted to fastboot and was able to flash the factory image
Pyr0x64 said:
have you tried using something like quickboot from the playstore to be able to get to fastboot?
I had a similar thing happen a few weeks ago on oreo. PC wouldn't 'see' the phone, but it would charge very slowly.
I installed quickboot, booted to fastboot and was able to flash the factory image
Click to expand...
Click to collapse
I can't access the play store on the device in it's state. I do have access to fastboot. I can boot the phone to fastboot, and into TWRP, only problem is the phone doesn't communicate with the computer in either state. If the pixel had a SD card slot I would just load up a recovery but unfortunately we don't have that luxury
What cable are you using to connect to the PC? Is it USB c to USB c?
Sent from my Pixel 2 XL using XDA Labs
Triscuit said:
What cable are you using to connect to the PC? Is it USB c to USB c?
Sent from my Pixel 2 XL using XDA Labs
Click to expand...
Click to collapse
The cable is not the issue, I confirmed this by testing all my cables with the new device that I just received for my warranty exchange. I also tried my luck with Linux, after a complicated installation on my computer I was able to have Linux actually detect the device (partially) when the device was plugged in at splash screen I got nothing, at fastboot/bootloader screen nothing, but once the phone booted into TWRP it came up as AOSP device, when I attempted clicking on the AOSP device being detected by Linux an error message popped up telling me mtp or midi error, not sure for sure what one it said. Either way I couldn't connect for any transfer of information, I tried adb sideload and that failed as well.
This has been an experience for the memory books, glad that old device is gone and I'm back up and running on a working phone. No more beta testing for me, I'll be ready for Android P when they get it out of beta, I don't have the time or patience to deal with any more warranty exchanges.

Device charges, but no ADB/MTP notification

As the written on the title section, my pc/mac can not detect my phone, it only charges it.
I re-flashed my phone to stock ( Oct update ).the problem is when it booted up. It can't detect anymore my phone. My pc gives me an error "USB can not be recognized". I think there's no problem with the pc driver since i just flashed the image. Any suggestions??
Method i tried.
Factory flash (since i cant go to bootloader and pc/mac cant detect it)
Safe Mode usb connection
ADB over wifi cannot be detected
RMA (not possible, bootloader unlocked)
kismetmookz said:
As the written on the title section, my pc/mac can not detect my phone, it only charges it.
I re-flashed my phone to stock ( Oct update ).the problem is when it booted up. It can't detect anymore my phone. My pc gives me an error "USB can not be recognized". I think there's no problem with the pc driver since i just flashed the image. Any suggestions??
Method i tried.
Factory flash (since i cant go to bootloader and pc/mac cant detect it)
Safe Mode usb connection
ADB over wifi cannot be detected
RMA (not possible, bootloader unlocked)
Click to expand...
Click to collapse
I've RMA'd a bootloader unlocked phone before. Just flash stock firmware and re-lock it before sending it back. Google's only requirement is that you factory reset from the settings menu in order to disable factory reset protection. If you fail to do this, there will be problems, but otherwise you should be fine.
TheSt33v said:
I've RMA'd a bootloader unlocked phone before. Just flash stock firmware and re-lock it before sending it back. Google's only requirement is that you factory reset from the settings menu in order to disable factory reset protection. If you fail to do this, there will be problems, but otherwise you should be fine.
Click to expand...
Click to collapse
I see, as i mentioned before, my pc/mac cannot detect my phone anymore. There's something wrong with the usb connection. I dont have access to any commands on adb platform since device cannot be seen.
kismetmookz said:
I see, as i mentioned before, my pc/mac cannot detect my phone anymore. There's something wrong with the usb connection. I dont have access to any commands on adb platform since device cannot be seen.
Click to expand...
Click to collapse
replace the USB cable.
parakleet said:
replace the USB cable.
Click to expand...
Click to collapse
I tried 3x usb2a to usb c without success
i tried usb2a to microUSB+ adapter. no success..
still usb not recognized, NO usb debugging notification/MTP/file transfer options. and only charging..
kismetmookz said:
I see, as i mentioned before, my pc/mac cannot detect my phone anymore. There's something wrong with the usb connection. I dont have access to any commands on adb platform since device cannot be seen.
Click to expand...
Click to collapse
If you explain that to them, it might still be okay. The important part is performing the factory reset from the settings menu.
Try clean the port with some tissue paper. Just push in some tissue paper with a pin, be gentle and don't damage the port. You will be surprised how dirty the port is
Be sure usb debugging is enabled in developer options?
kismetmookz said:
As the written on the title section, my pc/mac can not detect my phone, it only charges it....
Click to expand...
Click to collapse
When you flashed the full image, did you leave the flash-all script alone, allowing it to wipe data? Have you done a factory reset from recovery mode? Google doesn't care if your bootloader is unlocked, but they will make you factory reset the phone before authorizing an RMA. May as well get that out of the way now. Nothing to lose because the data transfer tool will not work anyway if your USB-C port is hosed. Just make sure you have a recent Google backup, and that Photos is sync'd up with all your pictures.
in my case, the phone will be only recognized on a USB 3.0 port.
I had this exact same issue.
Try this If you still have the UsbC to USB connector that came with your phone. Plug in an ordinary flash drive into that and into your phone. You should see a notification that you have a USB connected.
Then unplug that and try to connect to the PC. Worked for me twice when this happened.
Is your USB port clean? When I took my Pixel 2 XL into the sea, afterwards data cables weren't working but it would charge, due to salt water residue. After giving it a good clean it worked again.
Worth a shot just to ensure dirt isn't the issue!
TheSt33v said:
If you explain that to them, it might still be okay. The important part is performing the factory reset from the settings menu.
Click to expand...
Click to collapse
Hi Steeve. Thanks for suggestion. Yes they issued me for a standard RMA because the phone is bought from third party site. btw. i got it working without doing nothing after couple of days.
cescman said:
Try clean the port with some tissue paper. Just push in some tissue paper with a pin, be gentle and don't damage the port. You will be surprised how dirty the port is
Click to expand...
Click to collapse
I did that too in the first two days, and did nothing. I was using anti oxidant sprays.
Nergal di Cuthah said:
Be sure usb debugging is enabled in developer options?
Click to expand...
Click to collapse
It was and it is. But neither the usb mtp nor debugging is showing in the notification center and my pc/mac can't even recognize it.
v12xke said:
When you flashed the full image, did you leave the flash-all script alone, allowing it to wipe data? Have you done a factory reset from recovery mode? Google doesn't care if your bootloader is unlocked, but they will make you factory reset the phone before authorizing an RMA. May as well get that out of the way now. Nothing to lose because the data transfer tool will not work anyway if your USB-C port is hosed. Just make sure you have a recent Google backup, and that Photos is sync'd up with all your pictures.
Click to expand...
Click to collapse
Yes, I did and I didn't edit the BAT file with -w . Thanks for your time on replying on this thread.. The Phone is miraculously working again.. I did too much on the first two days and left it alone when I lost hope with it and it came back today..
tatico28 said:
in my case, the phone will be only recognized on a USB 3.0 port.
Click to expand...
Click to collapse
No mtp? no "Usb Debugging"?

A70 broken and black screen

Hi,
i have a SM-A705FN/DS bumped in a corner with screen broken and black (doesnt turn on). I need to recover data from it but it doesnt have developer options enabled. My problem isnt black screen of death... its broken at all!
I had spent the entire day searching for posts to enable debbuging options through adb commands but... nothing. Also i tried with odin and one clockmodwork recovery but ever fails.
I can enter the recovery mode and i think that entering the second option (bootloader) i will do something, because my laptop is detecting a "Samsung usb modem" but adb command "adb devices" doesnt show anything.
What can I do?
Thanks in advance. Best regards.
Replace ur screen?
Anter32 said:
Replace ur screen?
Click to expand...
Click to collapse
Tecnical services Will erase all interna memory. That is why i need to recover all files inside it.
Thanks!
Wdym? Where are you changing your screen?
Its like saying one of my wheels( a car) not usable so we chnage the engine
There is something wrong with this .
I have chamged multiple times my screen and never have i ever heard this
Anter32 said:
Wdym? Where are you changing your screen?
Its like saying one of my wheels( a car) not usable so we chnage the engine
There is something wrong with this .
I have chamged multiple times my screen and never have i ever heard this
Click to expand...
Click to collapse
Hi,
my house insurance will repair the screen and they told me that it will be erase. At the moment, I just replaced screen for older mobiles (iphones 4, sony, ...) and never, NEVER, got files lost. But now...
I am trying to find a rom with "usb debugging" enabled in order to connect the phone to my computer with adb commands. I had tried to connect with otg hdmi but nothing is showing up on my tv (my P20Pro is showing perfectly).
What can i do?
Thanks in advance.
josemarianton said:
Hi,
my house insurance will repair the screen and they told me that it will be erase. At the moment, I just replaced screen for older mobiles (iphones 4, sony, ...) and never, NEVER, got files lost. But now...
I am trying to find a rom with "usb debugging" enabled in order to connect the phone to my computer with adb commands. I had tried to connect with otg hdmi but nothing is showing up on my tv (my P20Pro is showing perfectly).
What can i do?
Thanks in advance.
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Thats a very wiers situation but i have an idea
Have you ever used or setted the link to windows option up?
Cause with that you can start sharing the screen to pc and it just works when u already used that before ur screen broke
Otherwise i have no advice for the adb as i never needed to use adb for recovering my data
Good Luck
Hello, I have the same problem. My screen is blank but hearing notifications on my phone. As phone is under warranty, they might replace the unit and I would want to recover my data.
Also searching on how to enable usb debugging via ADB, but not sure if below (Option 2) will work. Still gonna try it on weekend on my freetime.
Link : https://www.deeplytech.com/enable-usb-debugging-on-android-with-black-screen/
josemarianton said:
Hi,
i have a SM-A705FN/DS bumped in a corner with screen broken and black (doesnt turn on). I need to recover data from it but it doesnt have developer options enabled. My problem isnt black screen of death... its broken at all!
I had spent the entire day searching for posts to enable debbuging options through adb commands but... nothing. Also i tried with odin and one clockmodwork recovery but ever fails.
I can enter the recovery mode and i think that entering the second option (bootloader) i will do something, because my laptop is detecting a "Samsung usb modem" but adb command "adb devices" doesnt show anything.
What can I do?
Thanks in advance. Best regards.
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i have samsung A70 and for months experiencing black screen of death on and off , rebooting etc, found solution today. removed phone from the magnetic phone case i purchased 10 months ago and phone is working perfect,

I drowned my 5T. Touchscreen doesn't work. I need the files!

I accidentally drowned my phone. It powers up to the point I need to give my password to unlock it. Unfortunately the touch screen is dead. I have ADB installed to my laptop but I don't know how to get access to my files. Any help is so welcome right now, I don't even have a replacement phone.
iPap said:
I accidentally drowned my phone. It powers up to the point I need to give my password to unlock it. Unfortunately the touch screen is dead. I have ADB installed to my laptop but I don't know how to get access to my files. Any help is so welcome right now, I don't even have a replacement phone.
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You could try using your phone with computer mouse and OTG cable.
Xokoz said:
You could try using your phone with computer mouse and OTG cable.
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Hmm, is there a software I have to use?
iPap said:
Hmm, is there a software I have to use?
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Your screen works but it doesn't recognize touch, right? If so, you can just enable MTP on your phone with mouse and then connect it to your laptop and access the files from there.
And no, I don't think any mouse require software to work if used with OTG cable.
E: https://www.androidcentral.com/10-basic-terminal-commands-you-should-know
You can try adb push/pull method though. Haven't done it myself so I can't be much help with that.
Xokoz said:
Your screen works but it doesn't recognize touch, right? If so, you can just enable MTP on your phone with mouse and then connect it to your laptop and access the files from there.
And no, I don't think any mouse require software to work if used with OTG cable.
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Well it used to work, not right now. It vibrates sometimes when I press the power button, so it's not 100% dead yet. So as soon as I connect it via OTG I will have the option to access it? Interesting...
iPap said:
Well it used to work, not right now. It vibrates sometimes when I press the power button, so it's not 100% dead yet. So as soon as I connect it via OTG I will have the option to access it? Interesting...
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If your phone boots up and you can see your screen working normally except for the touch part, then yes. But if you don't have OTG cable or mouse now and you have to order them, you might want to try those adb commands in link I edited to my previous comment.
Xokoz said:
If your phone boots up and you can see your screen working normally except for the touch part, then yes. But if you don't have OTG cable or mouse now and you have to order them, you might want to try those adb commands in link I edited to my previous comment.
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I'll try to use the ADB as I don't have an OTG cable. I'll try it now, thank you.
Edit: It won't communicate with the device with 'adb devices'. I guess I'm in trouble...
iPap said:
I'll try to use the ADB as I don't have an OTG cable. I'll try it now, thank you.
Edit: It won't communicate with the device with 'adb devices'. I guess I'm in trouble...
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Have you installed TWRP?
Xokoz said:
Have you installed TWRP?
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Yes, I try to boot into TWRP but no chance. I think it's dying.
iPap said:
Yes, I try to boot into TWRP but no chance. I think it's dying.
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Oh, that is actually a bad sign. I was wondering if you had your phone decrypted by any chance so you could've just booted into TWRP and copied internal storage to your laptop from there.
Xokoz said:
Oh, that is actually a bad sign. I was wondering if you had your phone decrypted by any chance so you could've just booted into TWRP and copied internal storage to your laptop from there.
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I'll just let it dry in rice for a couple of days and will try several stuff again. Ill get back as soon as I have news. Thanks mate.
I do not know how high your geek-level is, but I would recommend booting twrp, decrypt the data partiton with adb and pull the complete data partition to the PC:
1. Get a bootable twrp e.g. fastboot boot twrp-XX.img
2. adb shell twrp decrypt <Password>
3. adb pull /dev/block/dm-0 ./decrypted-data.img
(Credits go to stackoverflow)
If this does not work I would attach an USB Hub after booting into twrp and attach a mouse and a storage device to the hub. (And a keyboard)

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