Got a used phone from an ebay seller and havent been able to activate it. When it got it, it worked perfectly fine. I had no phone number on it yet. The phone that I was originally using completely broke. Is there any way of being able to root this phone without odin or anyway possible of getting past the original owner login screen. Really would like to be able to get back to the phone screen rather than having to contact the seller etc
Related
Hi Guys,
I'm from the UK. I've previously owned a IPhone and I decided to try out Android and I love it. So I then purchased a Samsung Galaxy Note 2 from a local phone shop. I bought the phone brand new and I was the first one to open the seals.
I had the phone for 2 days and today I was getting a message saying mobile network unavailable, emergency calls only, so I restarted the phone and that didn't fix the issue. I then decided to try my friends sim card and that didn't work, so I came to the conclusion that the phone is blocked or blacklisted or reported stolen.
So I went for a trip to the phone shop where I bought it from. The manager tried another sim card and still it wouldn't make a phone call. The manager said he would flash the phone and do a factory reset. So I was waiting for about 45 mins and he came back and the phone had SuperSu installed.
What is SuperSu all about?
is it a illegal software?
Thanks
SuperSu is there when the phone is rooted. I suppose the guy has the phone rooted.
A Heppieboeddah says, the phone has been rooted and while there is nothing illegal or wrong with that (most of us on XDA do it as soon as we get a new phone so we can remove bloatware, install custom ROMs etc), it's not something I would expect a legit phone shop to do as arepair.
I would ask for a refund as it sounds like the IMEI has been blocked, usually meaning it has been reported lost or stolen like you say. Even if it hasn't the phone isn't fit for purpose so you're well within your rights to request a full refund.
Then go buy a new phone from Carphone Warehouse or Phones4U etc, somewhere reputable.
EDIT: I wrote my initial reply on the assumption that you haven't modified the phone in any way and it is 100% stock, but I should have asked first, have you done anything to the phone... like installing custom ROMs? Is so then SU is just part of the rooting process and it may be that you have done something to cause the problem yourself. It would also mean that if you do need to return the phone then you will need to follow certain steps to return it to an unmodified state. Talk us through what, if anything, you have done since buying the phone.
Hi, the phone is stock, I didn't install any custom roms or software. As I was new to Android, I wasn't too sure about rooting.
But I don't understand why he put SuperSu on the phone.
keebb9 said:
Hi, the phone is stock, I didn't install any custom roms or software. As I was new to Android, I wasn't too sure about rooting.
But I don't understand why he put SuperSu on the phone.
Click to expand...
Click to collapse
SuperSU is part of the rooting process like CitizenLee said take phone back demand a refund and go to somewhere reputable and buy a Note 2
curious. after this "repair" the bloke did, could you then make phone calls?
i dont suppose you looked in the settings, about phone, status and noticed if you still had an imei number did you? before and after the "repair"
regardless, i agree with the previous posts and would definitely take it back, get a refund and get one from a known phone shop.
I just purchased this phone a week ago off of Craigslist, the phone worked great up until today. I noticed that I didn't have any service. I use a microcell at home so it was no big deal, thought that it had messed up like it does every now and again, however I got out to town where I usually have near full signal and still had none. I opened up settings and "Mobile Data" was turned off, I tried to toggle it back on and it will not allow me to do this. I went in to the "About Phone" part of the settings and the phone shows "Unknown" for cell phone number and IMEI.
This is the stock AT&T version G Pro that has not been rooted. I contacted AT&T thinking this may be a sim card problem or maybe I bought a stolen phone, but everything on their end seemed to be clean. I tried out a friends sim card and still had no luck. Called LG and they said I would need to send it in with a receipt. I don't have a receipt and I won't pay for them to repair the phone, because I'm sure the bill will wind up being more than the phone is worth.
Has anyone else had this problem? Are their any fixes anyone can think of that doesn't involve rooting the device? If not, what steps will I need to take to recover my IMEI so that the phone will actually make/receive phone calls and texts?
charlee08 said:
I just purchased this phone a week ago off of Craigslist, the phone worked great up until today. I noticed that I didn't have any service. I use a microcell at home so it was no big deal, thought that it had messed up like it does every now and again, however I got out to town where I usually have near full signal and still had none. I opened up settings and "Mobile Data" was turned off, I tried to toggle it back on and it will not allow me to do this. I went in to the "About Phone" part of the settings and the phone shows "Unknown" for cell phone number and IMEI.
This is the stock AT&T version G Pro that has not been rooted. I contacted AT&T thinking this may be a sim card problem or maybe I bought a stolen phone, but everything on their end seemed to be clean. I tried out a friends sim card and still had no luck. Called LG and they said I would need to send it in with a receipt. I don't have a receipt and I won't pay for them to repair the phone, because I'm sure the bill will wind up being more than the phone is worth.
Has anyone else had this problem? Are their any fixes anyone can think of that doesn't involve rooting the device? If not, what steps will I need to take to recover my IMEI so that the phone will actually make/receive phone calls and texts?
Click to expand...
Click to collapse
Are YOU SURE you did not do anything to the phone? Cause loosing an IMEI requires the USER to do something wrong, like flashing other carrier Versions.
hyelton said:
Are YOU SURE you did not do anything to the phone? Cause loosing an IMEI requires the USER to do something wrong, like flashing other carrier Versions.
Click to expand...
Click to collapse
I've had my phone do that before. Wasn't rooted or hacked in any way. I didn't even know of a way to do it. What fixed mine was a **** load of factory resets. And I mean a **** LOAD!!! Luckily it came back and I've been good ever since. Don't know what happened or how but that was very weird.
Note to the wise: I don't care who says what about what! NEVER buy a phone off of craigslist or from anyone for that matter other than a carrier or authorized reseller. Because when it breaks, you can't do **** about it!
hyelton said:
Are YOU SURE you did not do anything to the phone? Cause loosing an IMEI requires the USER to do something wrong, like flashing other carrier Versions.
Click to expand...
Click to collapse
Well I have no reason to lie about something like this. I've only rooted one phone of the dozen or so I've owned and that was a old Galaxy Note.
This morning when I got home from work the phone had 76% battery left, woke up and it was dead. It powered up and showed 2% battery. I went into battery under settings, android system used 26% of the battery. Not sure that's enough to drain the batter while I was asleep.
Must be something definitely wrong in the phone.
Jammol said:
I've had my phone do that before. Wasn't rooted or hacked in any way. I didn't even know of a way to do it. What fixed mine was a **** load of factory resets. And I mean a **** LOAD!!! Luckily it came back and I've been good ever since. Don't know what happened or how but that was very weird.
Note to the wise: I don't care who says what about what! NEVER buy a phone off of craigslist or from anyone for that matter other than a carrier or authorized reseller. Because when it breaks, you can't do **** about it!
Click to expand...
Click to collapse
Yeah, lesson learned. Craigslist is usually where I do my cell phone trading and buying.
I'll keep trying resets to see if this fixes the problem. Thanks!
Try to re flash a stock using an LG flash tool it might work as what other users did on their G Pro have the same issues
Still haven't found anything that works.
I'm guessing something has malfunctioned in the phone.
I have an S2 i9100p which was originally locked to orange under contract, before the contract in late 2013 expired I had it unlocked and everything worked fine until one day it stopped, completely blank, not even switching on... I sent it back to a registered Samsung Repairer and when i got it back everything was different due to the repairs they made, the android version was different to the version i had originally and the phone was no longer unlocked... I have since tied many methods, bought a code online, still locked... on 3 seperate occasions i took it to a local unlocking shop and each time they couldnt do it and couldnt explain why... I have also rooted it with frama root as its the only rooting software that has seemed to work since the repair and then tried the samsung unlock app from this site in the playstore, some apps dont even recognise the phone as a samsung settings for about device > status under phone number say its unknown but recognises the device name and model, imei, etc.. but still no avail to unlocking.... can anyone shed any alternate solutions on how i can unlock this? I dont wanna take it back to the samsung place cos they are so far away and want to charge £50 to try, not to unlock it, to try.... please someone gimme a solution as orange dont provide a good enough service for the area i live and my general usage needs require more than they offer on a payg orange sim (the only sims that work)... ive periodically tried different cards in the hope that it unlocked magically but always get the same screen sim network unlock pin which i dont have , help before my phone becomes a high speed projectile
Hello all, I seem to have run into an issue, and a friend pointed me to this site. I just bought a new Samsung Galaxy Note 10.1 2014 Edition (model number Sm-P605vzkevzw) from an online retailer on Newegg; however, I seem to have received a store demo/showcase model.
The box was a large, heavy case that came with the tablet and what appears to be an inactive show model. I wouldn't care, but it has some pre-installed Verizon firmware on it called VZW Demo, which I can't seem to get rid of. The app will come back even after uninstalling, and then proceeds to auto start. I've tried a factory reset, but honestly, I don't know too much about these things.
Did I get a dud, or can this be fixed?
Do you care about warranty? Rooted then and use titanium Backup or a custom rom.
Fbuh said:
Hello all, I seem to have run into an issue, and a friend pointed me to this site. I just bought a new Samsung Galaxy Note 10.1 2014 Edition (model number Sm-P605vzkevzw) from an online retailer on Newegg; however, I seem to have received a store demo/showcase model.
The box was a large, heavy case that came with the tablet and what appears to be an inactive show model. I wouldn't care, but it has some pre-installed Verizon firmware on it called VZW Demo, which I can't seem to get rid of. The app will come back even after uninstalling, and then proceeds to auto start. I've tried a factory reset, but honestly, I don't know too much about these things.
Did I get a dud, or can this be fixed?
Click to expand...
Click to collapse
I have a friend that ran intoo the same type of thing. VZW demo is definately a floor model. Personally I would see what I could do about returning it. The battery has already been through hell and who knows what other abuse its been through while on display. If your stuck with it the only way to get the demo app to stop is to either root it and freeze the app with titanium backup OR flash it with either the factory ROM or a custom ROM. Either way you'll trip knox which means the warranty (if there is one) will be void. My friend fllashed his with a custom rom and then the demo mode was gone. Hate to say it but its a classic case of buyer beware. Floor models should go straight in the trash if you ask me. Sorry about your luck.
Me too...
Last year, money was tight and I bought one off of eBay for $200. However, I knew this was a demo model. I rooted the tablet & installed a custom ROM and I have been using it ever since. If you got a good deal for it (and no warranty), root it and load a custom ROM.
Edit: If it is less than 30 days, contact Newegg and explain what happened. They should take care of it.
Hi Everyone,
As the title says, I sent my SM-N910A to get the crashing/restarting/hanging/lag/restarting issue fixed. I was using a partial wakelock app the last few months and it fixed most of the problems, but the phone kept on lagging more and more, so I decided to send it in while it was still under warranty.
I looked at the info provided on the RMA portal of Samsung's website, they said that " SOLUTION: Replaced Cosmetic - Replaced Component - Replaced PBA".
From my understanding, IMEI is the same, but what I'm worried now is that my phone is going to be re-locked to AT&T, which isn't fun as I don't even have an AT&T SIM card or account, so I don't know how I'd go about getting it unlocked.
Has anyone else sent their unlocked SM-N910A to Samsung and got it back locked to AT&T? If so, what did you do to resolve it?
Thanks
I'd Contact Samsung support first thing in the morning and ask. They are usually great to work with....
dan0430 said:
Hi Everyone,
As the title says, I sent my SM-N910A to get the crashing/restarting/hanging/lag/restarting issue fixed. I was using a partial wakelock app the last few months and it fixed most of the problems, but the phone kept on lagging more and more, so I decided to send it in while it was still under warranty.
I looked at the info provided on the RMA portal of Samsung's website, they said that " SOLUTION: Replaced Cosmetic - Replaced Component - Replaced PBA".
From my understanding, IMEI is the same, but what I'm worried now is that my phone is going to be re-locked to AT&T, which isn't fun as I don't even have an AT&T SIM card or account, so I don't know how I'd go about getting it unlocked.
Has anyone else sent their unlocked SM-N910A to Samsung and got it back locked to AT&T? If so, what did you do to resolve it?
Thanks
Click to expand...
Click to collapse
I have an att note 4.
Once the phone is unlocked, the phone remains unlocked it should NOT reset.
If you've rooted the phone (which there's no root for att note 4) that can be reset, bc rom they flash is usually not rooted.
This is my understanding, experiences will differ. Please do followup with your experience once you get your phone back.
Good luck.
Shanghai.Knight said:
I'd Contact Samsung support first thing in the morning and ask. They are usually great to work with....
Click to expand...
Click to collapse
I would, except for the fact they said that they've never heard of my issue, that updating the software/uninstalling apps will fix it, thought a wakelock was equal to rooting (even though you can't root the AT&T version), etc. Since this I've had little faith in them aside from the actual people doing the repairs at RSI...
kparikh82276 said:
I have an att note 4.
Once the phone is unlocked, the phone remains unlocked it should NOT reset.
If you've rooted the phone (which there's no root for att note 4) that can be reset, bc rom they flash is usually not rooted.
This is my understanding, experiences will differ. Please do followup with your experience once you get your phone back.
Good luck.
Click to expand...
Click to collapse
I know the unlock wouldn't reset normally, but I'm assuming if you replace the PBA, that includes the baseband processor, which in turn would result in a different IMEI, which in turn would be re-locked to AT&T. I don't think you can replace the components and assign the same IMEI to the device.
I know this is a question for Samsung, but when you email "tech support" and they tell you that if the processor is bad, they'll just replace the processor (you know, the one that's soldered on the PBA) I start to get a little low in confidence...
An update for everyone who was curious:
I got my device back, several components were replaced, and the phone basically looks brand new, even though I had taken good care of it.
Now, the IMEI of my device is the same, which confuses me even more, especially when I powered it on with my non-AT&T SIM card installed and was prompted for the unlock code.
Thankfully, I was able to reach out to the person I bought it from (new & unlocked) on eBay, and he provided me with the code, and it worked flawlessly. The best part of all of this is I'm on Marshmallow now, and notice several improvements (and like it more aesthetically). The RMA was straightforward with RSI (Samsung's partner) and I've got a non-wakelocking device once again.
i sent my unlocked AT&T Note 4 in last month to replace the rear camera (focus problems)
under warranty and they broke the LCD while taking it apart so i got a new LCD too. it was still unlocked
when i got it back.