Develop Bugs

[Q] T-mobile G2 camera app won't run (Craigslist purchase gone wrong)

So picked up a T-mobile G2 from a guy on craigslist. I forgot to check out the camera before I paid up. I came home and cannot get the camera to work at all. the camera app crashes everytime and I have to force close it. The dedicated camera button also does nothing at all. Have tried doing a factory reset a couple of time and have no luck.
Any ideas for options? I am pretty sure the warranty is not in play as I am the second(third /fourth) owner.
Looks like its running the stock firmware
Android Version
2.2
Baseband Version
12.28b.60.140eU_26.03.02.26_M
Kernel Version
2.6.32.17-g9ab3677
Build Number
1.22.531.8 CL277427
Thanks in advance

Did you try a 3rd party camera app to make sure the camera works?

No third party camera app works either. I think they all use the base app in the background or something.

At this point since you cant get your money back you might as well root it and install a different rom and see what happens.

Well I ibuy all my phones off craigslist and I can get replacement from tmobile. Worked for mytouch 4g and worked for g2.
Please click thanks button
U must be willing to spend sometime on this...
Won't work unless ur a tmobile subscriber.
1.go on tmobile website, log in, go to contact us and online chat.
2.find the one that says trouble shooting
3.fill out ur info
4.tell them you recently bought a g2. (Don't say like 2 weeks ago or anything like that, tell them you bought it yesterday) and obiviosuly don't tell them you bought it off ebay or craig. Act like you bought it off tmobile store.
Tell them you have a friend and he had his g2 for a while and he's firmware version is different than yours. Tell them he received an ota upgrade sometime ago. and you still haven't received your ota update. So you took it to the store and everything and they told you to contact tmobile and see if your imei number is in their system. Now they will require your imei number. Give them your imei number and they will tell you they updated in and ur imei number is now in their system.
At this point their system will think you just bought the phone as it just registered on their system. So its like your on tmobile 14 days remorse return thingy. I forgot what its called.
Now exit the online chat.
Now this time choose phone acce then warranty exchange.
And tell them you are experiencing weird reboots problem. Tell them the phone reboots by itself like 5 times a day. And you found a dead pixel on the screen idk make some stuffs up
And tell them you already took it to the store and did hard reset and eveything and your still experiencing problems.
(This is a must part or they will walk you through hard resetting the phone steps and tell you to contact again if you're still experiencing problem)
Ur done. They will say they will send you the replacement phone at this point.
Just make sure you still have the void sticker and u don't have any water damage. Or you will get charged.
Sent from my HTC Vision using Tapatalk

Oops double.post

Just out of curiosity how much did you pay for it
Sent from my myTouch_4G_Slide using XDA Premium App

Strange, some others have mentioned it, have you tried rooting and installing a custom rom? Or is that something you didn't have interest in doing?

eunkipark92 said:
Well I ibuy all my phones off craigslist and I can get replacement from tmobile. Worked for mytouch 4g and worked for g2.
Please click thanks button
U must be willing to spend sometime on this...
Won't work unless ur a tmobile subscriber.
1.go on tmobile website, log in, go to contact us and online chat.
2.find the one that says trouble shooting
3.fill out ur info
4.tell them you recently bought a g2. (Don't say like 2 weeks ago or anything like that, tell them you bought it yesterday) and obiviosuly don't tell them you bought it off ebay or craig. Act like you bought it off tmobile store.
Tell them you have a friend and he had his g2 for a while and he's firmware version is different than yours. Tell them he received an ota upgrade sometime ago. and you still haven't received your ota update. So you took it to the store and everything and they told you to contact tmobile and see if your imei number is in their system. Now they will require your imei number. Give them your imei number and they will tell you they updated in and ur imei number is now in their system.
At this point their system will think you just bought the phone as it just registered on their system. So its like your on tmobile 14 days remorse return thingy. I forgot what its called.
Now exit the online chat.
Now this time choose phone acce then warranty exchange.
And tell them you are experiencing weird reboots problem. Tell them the phone reboots by itself like 5 times a day. And you found a dead pixel on the screen idk make some stuffs up
And tell them you already took it to the store and did hard reset and eveything and your still experiencing problems.
(This is a must part or they will walk you through hard resetting the phone steps and tell you to contact again if you're still experiencing problem)
Ur done. They will say they will send you the replacement phone at this point.
Just make sure you still have the void sticker and u don't have any water damage. Or you will get charged.
Sent from my HTC Vision using Tapatalk
Click to expand...
Click to collapse
Hiw sure are you that this will work on a G2 that was purchased back in October? I have a legitimate problem....traded my N1 for G2 on craigslist and now the screen is white w/black lines. I have a custom ROM installed (but didn't tell them that). I called and they said it's not under warranty (since I'm not the original owner). I'm guessing that conversation is in the system, but I'm willing to try this method. This seems incredibly sketchy and it seems like they would have the phone in the system on the original owner's account.

[Q] can i send a rooted phone back to sprint?

I had to cash in my insurance policy on my htc evo, due to a shattered touch screen (it actually works) and a NON-functioning microusb port.. I received the new phone in the mail (it had the new ota update preinstalled, ) and they told me i have to send the old one back in 10 days....
fyi: I have a backup of the stock rom saved on my sd card as well.
My question(s) are:
Can i just send the ROOTED evo back with the stock rom? Will they even attempt to turn it on?
Is there a way to unroot without using a pc (i cant connect to pc due to malfuctioning microusb port)?
I obviously don't want to pay the 500 dollar fee for not returning the phone... so any thoughts or ideas?
any input would be greatly appreciated (i only have a few more days left to send it in). Thanks!

Yes, you can return it rooted and I doubt if they'd check, but I'm not certain. Beaides, you've already got the replacement in your possession. Of course, I recommend that you unroot your device and flash a RUU. You can download one of the zip RUUs from my signature. Keep in mind that if you have a radio that is newer than 2.15.00.11.19, you're going to have to downgrade to it or a prior one if you plan to use the unrevoked S-ON tool.
pecking & swyping from my EVO 4G (XDA Premium)

You can use wireless ftp to get the files to the SD card. You won't be able to run the RUU but you can flash a stock rooted image, then unroot and s=on from unrevoked (if you used unrevoked) You can also download wireless ADB to run adb commands as required.

Last week i had to return my evo to sprint and just got a refurbbed one.mine was rooted and i custom painted the battery compartment(i dont like the red).but i took it to a non-corporate repair center that does "light repair".they didnt even check for root access,ordered my phone,and i had it in 4 days due to the fact that evo's are on a backorder status.i just stuck my nand backup on there and let it ride.if in fact you have to take it to a corporate repair center,they may check for root, so be careful.it just depends on the store

You are sending your phone to Asurion, not Sprint. Asurion doesn't care if its rooted or not, its pretty much trashed anyway.
if you are taking your phone to a Sprint store, or doing an exchange with sprint, then yes, ABSOLUTELY unroot your phone. It literally takes 5 minutes, and could save your warranty from being voided.

sitlet said:
You are sending your phone to Asurion, not Sprint. Asurion doesn't care if its rooted or not, its pretty much trashed anyway.
if you are taking your phone to a Sprint store, or doing an exchange with sprint, then yes, ABSOLUTELY unroot your phone. It literally takes 5 minutes, and could save your warranty from being voided.
Click to expand...
Click to collapse
I have taken my phone several times in the past month (many replacements were defective) to Sprint rooted and all and there was no problem.. The tech was even surprised to see that I had Gingerbread on my phone. Now, if a tech has a stick up his/her behind, then you may run into a problem. But in my experience, there hasnt been an issue.

mestizo122 said:
I have taken my phone several times in the past month (many replacements were defective) to Sprint rooted and all and there was no problem.. The tech was even surprised to see that I had Gingerbread on my phone. Now, if a tech has a stick up his/her behind, then you may run into a problem. But in my experience, there hasnt been an issue.
Click to expand...
Click to collapse
Well then you got lucky. To the rest of us who deal with sprint stores with dumb technicians, we don't want to lose our warranty. It literally takes 5 minutes to unroot, its stupid not to do it.

mestizo122 said:
I have taken my phone several times in the past month (many replacements were defective) to Sprint rooted and all and there was no problem.. The tech was even surprised to see that I had Gingerbread on my phone. Now, if a tech has a stick up his/her behind, then you may run into a problem. But in my experience, there hasnt been an issue.
Click to expand...
Click to collapse
The Sprint store people wouldn't even touch my rooted phone. The connection is bad in Charlotte, NC lately for no specific reason other than "network problems". I didn't know if it was my phone or something else. Well, I unrooted it so they would look at it. There was nothing wrong with the phone so I got it back and left. For reasons that escape my understanding, I just updated to the newest OTA. Now I'm stuck rootless until people more talented than myself figure out a way around this. They won't care at all about returning the phone rooted. My first EVO got messed up and after submitting the claim online at about 4:30PM, I had the new phone at my door by noon the next day.

mestizo122 said:
I have taken my phone several times in the past month (many replacements were defective) to Sprint rooted and all and there was no problem.. The tech was even surprised to see that I had Gingerbread on my phone. Now, if a tech has a stick up his/her behind, then you may run into a problem. But in my experience, there hasnt been an issue.
Click to expand...
Click to collapse
I also had no issues bringing in a rooted phone (my wife's). It wouldn't charge via the usb port, and they just replaced it. No questions asked.
I also sent my rooted phone into Asurion (cracked screen) and no issues there (of course we all agree this is OK).

I would unroot it to be safe not sorry.

[Q] Bought S4 that was rooted

I bought a t-mobile S4 and discovered it came rooted already. Is this normal? It was from an authorized t-mobile reseller. I don't mind the fact that it's rooted, but what precautions can I take that some malware/spyware isn't installed? Is running a scan with malwarebytes good enough? The reseller said it was rooted to remove some bloatware, but how can I make sure nothing bad was installed? Since the phone is rooted, that also means I can't receive OTA updates, is that right?
Thanks for any info.

It's not normal if you got it from a T-mobile store. An independent but authorized site is different. Maybe someone rooted it but returned it or traded in. If you're really concern just Odin flashed the stock firmware.
☞ Sent from here☜???

baseballfanz said:
It's not normal if you got it from a T-mobile store. An independent but authorized site is different. Maybe someone rooted it but returned it or traded in. If you're really concern just Odin flashed the stock firmware.
☞ Sent from here☜???
Click to expand...
Click to collapse
Odin back to stock would deffinately work.
But you don't really have to do that. You could just put on a custom recovery, and flash any rom.
Any spyware that a previous user put on the device you have to reside in th esystem partition. Flashing any other rom would wipe out the system partition and installing a fresh one over top.

re: Unrooting
pcglue said:
I bought a t-mobile S4 and discovered it came rooted already. Is this normal? It was from an authorized t-mobile reseller. I don't mind the fact that it's rooted, but what precautions can I take that some malware/spyware isn't installed? Is running a scan with malwarebytes good enough? The reseller said it was rooted to remove some bloatware, but how can I make sure nothing bad was installed? Since the phone is rooted, that also means I can't receive OTA updates, is that right?
Thanks for any info.
Click to expand...
Click to collapse
Yes a rooted phone will not be able to update using OTA or KIES.
There is another easier way to Unroot the phone, just click on superSU
then click on the settings tab and scroll down til you see "Full Unroot"
"cleanup for permanent unroot" (you still will be able to re-root the phone).
That way there is no reason to flash any roms unless you don't like
what you already have, also even without root you still can use
a custom recovery if that's what you want to do.
After unrooting you will no longer be able to use any apps or
anything else which requires root access.
Good luck!

Skipjacks said:
Odin back to stock would deffinately work.
But you don't really have to do that. You could just put on a custom recovery, and flash any rom.
Click to expand...
Click to collapse
Would I be able to use tmobile's wifi calling if I use a rom other than stock?
Thanks everybody for the help and useful info!

pcglue said:
Would I be able to use tmobile's wifi calling if I use a rom other than stock?
Thanks everybody for the help and useful info!
Click to expand...
Click to collapse
As long as it's a TouchWiz rom based on the T Mobile Stock ROM.

Skipjacks said:
As long as it's a TouchWiz rom based on the T Mobile Stock ROM.
Click to expand...
Click to collapse
Well, I just found out some other disturbing info. The IMEI on my S4 is 0. It's obviously different from the sticker on the back. And on 2 other S4's I bought at the same time, the IMEI's look valid, but are different from the stickers on the back as well.
I bought these from an independent tmobile store. Why would the phones I bought be rooted and have non-matching IMEI's? Do I have stolen/black market/refurbished phones? I thought I got a discount because of the quantity I bought (5 total, it was for 2 families), but now I think there's something shady about these phones. I don't have ready access to the last 2 phones I bought in this batch, but I suspect they are rooted with non-matching IMEI's as well.
What are the implications of this? I would think these phones are not under Samsung or Tmobile warranty, even though the guy at the store says they are. And in the future, would Tmobile help me (unlocking or I don't know what else) if I am using these phones? They should still help with account/plan changes, but I imagine there are probably some things they won't help with. I'm thinking of returning these phones to avoid future hassles now. Or am I being too paranoid?

pcglue said:
I bought these from an independent tmobile store.
Click to expand...
Click to collapse
This is where your worries should stop.
You bought these from a store. You have a receipt. Take them back to the store and tell them to fix it.
If they won't, take the matter up with T Mobile and tell them that one of their authorized retailers (if it says T Mobile it's an authorized retailer, even if i'ts an independantly owned shop) is selling stolen phones. I promise you that T Mobile will take this very seriously, though you may have to get past the front line customer service rep to find someone who cares.
If it's not a T MObile authorized retailer and it's just a random genric cell phone shop, then T Mobile isn't going to care. But the cops will.
I'd also file a complaint with your local consumer protection agency.
It's one thing is a back ally deal from a guy in a trench coat who started the transaction with "Pssst....hey, buddy...wanna buy a cheap cell phone?" goes south. It's another thing entirely when it's a legitimate store that's ripping you off and cahrging to sale taxes and stuff on tope of your purchase.
And if they didn't know what they were doing when they sold you stolen / broken / semi-refurbished goods, well quite frankly that's their problem. It's not your problem. They told you they were selling you new phones. If they sold you not new phones, they have defrauded you. It doesn't matter if they knew or not.
The IMEI's on the stickers on the phones should match the receipt. That will be proof that you're not pulling a switcheroo on the store.
If they don't match the receipt and you left the store with them anyway, there is a certain amount of Caveat Emptor that applies. (Latin for "Let the Buyer Beware"). You might be out of luck.

[Q] Note 3 security questions

I bought a used Note 3 on ebay and wondering if
1) The seller claims the esn is clean. Is there a way that I can verify that this phone is clean (i.e.: not stolen)?
2) The phone is also rooted. I'm concerned that it's possible that rooted phone could have hidden spyware apps installed. Is there some app or tools I can use to check for possible spyware?
Thanks!

TruongKy said:
I bought a used Note 3 on ebay and wondering if
1) The seller claims the esn is clean. Is there a way that I can verify that this phone is clean (i.e.: not stolen)?
2) The phone is also rooted. I'm concerned that it's possible that rooted phone could have hidden spyware apps installed. Is there some app or tools I can use to check for possible spyware?
Thanks!
Click to expand...
Click to collapse
1.
The should be able to provide you the IMEI before purchase. Many e-bay sellers put it directly in the listing. Once you have it you can check it here :
http://www.checkesnfree.com/
2.
Whenever you get a phone, rooted or not, flash it to stock. No spyware will survive a clean flash.

TruongKy said:
I bought a used Note 3 on ebay and wondering if
1) The seller claims the esn is clean. Is there a way that I can verify that this phone is clean (i.e.: not stolen)?
2) The phone is also rooted. I'm concerned that it's possible that rooted phone could have hidden spyware apps installed. Is there some app or tools I can use to check for possible spyware?
Thanks!
Click to expand...
Click to collapse
To be honest, even if you called t mobile and they told you the phone esn is clean, it can still be blocked later for probably one of the following reasons:
The person who bought this phone on contract and sold it on ebay and later for some reason, he decided not to keep paying the installment.
The person who sold you that phone just want to screw you and can later falsely report to t mobile that his phone is stolen.
Either of the situation happens, you might end up with a phone with blaskliested imei.

wzhao14 said:
To be honest, even if you called t mobile and they told you the phone esn is clean, it can still be blocked later for probably one of the following reasons:
The person who bought this phone on contract and sold it on ebay and later for some reason, he decided not to keep paying the installment.
The person who sold you that phone just want to screw you and can later falsely report to t mobile that his phone is stolen.
Either of the situation happens, you might end up with a phone with blaskliested imei.
Click to expand...
Click to collapse
I've read that there's a way to avoid this. If its a T-Mobile device the imei can be registered on your account and in your name. Then the device can't be blacklisted later on. Granted if its a different carrier this doesn't really matter

icenight89 said:
I've read that there's a way to avoid this. If its a T-Mobile device the imei can be registered on your account and in your name. Then the device can't be blacklisted later on. Granted if its a different carrier this doesn't really matter
Click to expand...
Click to collapse
Great tip, thanks

icenight89 said:
I've read that there's a way to avoid this. If its a T-Mobile device the imei can be registered on your account and in your name. Then the device can't be blacklisted later on. Granted if its a different carrier this doesn't really matter
Click to expand...
Click to collapse
That would be as long as the phone is paid off.

Sent my unlocked Note 4 in to Samsung, PBA replaced, will it still be unlocked?

Hi Everyone,
As the title says, I sent my SM-N910A to get the crashing/restarting/hanging/lag/restarting issue fixed. I was using a partial wakelock app the last few months and it fixed most of the problems, but the phone kept on lagging more and more, so I decided to send it in while it was still under warranty.
I looked at the info provided on the RMA portal of Samsung's website, they said that " SOLUTION: Replaced Cosmetic - Replaced Component - Replaced PBA".
From my understanding, IMEI is the same, but what I'm worried now is that my phone is going to be re-locked to AT&T, which isn't fun as I don't even have an AT&T SIM card or account, so I don't know how I'd go about getting it unlocked.
Has anyone else sent their unlocked SM-N910A to Samsung and got it back locked to AT&T? If so, what did you do to resolve it?
Thanks

I'd Contact Samsung support first thing in the morning and ask. They are usually great to work with....

dan0430 said:
Hi Everyone,
As the title says, I sent my SM-N910A to get the crashing/restarting/hanging/lag/restarting issue fixed. I was using a partial wakelock app the last few months and it fixed most of the problems, but the phone kept on lagging more and more, so I decided to send it in while it was still under warranty.
I looked at the info provided on the RMA portal of Samsung's website, they said that " SOLUTION: Replaced Cosmetic - Replaced Component - Replaced PBA".
From my understanding, IMEI is the same, but what I'm worried now is that my phone is going to be re-locked to AT&T, which isn't fun as I don't even have an AT&T SIM card or account, so I don't know how I'd go about getting it unlocked.
Has anyone else sent their unlocked SM-N910A to Samsung and got it back locked to AT&T? If so, what did you do to resolve it?
Thanks
Click to expand...
Click to collapse
I have an att note 4.
Once the phone is unlocked, the phone remains unlocked it should NOT reset.
If you've rooted the phone (which there's no root for att note 4) that can be reset, bc rom they flash is usually not rooted.
This is my understanding, experiences will differ. Please do followup with your experience once you get your phone back.
Good luck.

Shanghai.Knight said:
I'd Contact Samsung support first thing in the morning and ask. They are usually great to work with....
Click to expand...
Click to collapse
I would, except for the fact they said that they've never heard of my issue, that updating the software/uninstalling apps will fix it, thought a wakelock was equal to rooting (even though you can't root the AT&T version), etc. Since this I've had little faith in them aside from the actual people doing the repairs at RSI...
kparikh82276 said:
I have an att note 4.
Once the phone is unlocked, the phone remains unlocked it should NOT reset.
If you've rooted the phone (which there's no root for att note 4) that can be reset, bc rom they flash is usually not rooted.
This is my understanding, experiences will differ. Please do followup with your experience once you get your phone back.
Good luck.
Click to expand...
Click to collapse
I know the unlock wouldn't reset normally, but I'm assuming if you replace the PBA, that includes the baseband processor, which in turn would result in a different IMEI, which in turn would be re-locked to AT&T. I don't think you can replace the components and assign the same IMEI to the device.
I know this is a question for Samsung, but when you email "tech support" and they tell you that if the processor is bad, they'll just replace the processor (you know, the one that's soldered on the PBA) I start to get a little low in confidence...

An update for everyone who was curious:
I got my device back, several components were replaced, and the phone basically looks brand new, even though I had taken good care of it.
Now, the IMEI of my device is the same, which confuses me even more, especially when I powered it on with my non-AT&T SIM card installed and was prompted for the unlock code.
Thankfully, I was able to reach out to the person I bought it from (new & unlocked) on eBay, and he provided me with the code, and it worked flawlessly. The best part of all of this is I'm on Marshmallow now, and notice several improvements (and like it more aesthetically). The RMA was straightforward with RSI (Samsung's partner) and I've got a non-wakelocking device once again.

i sent my unlocked AT&T Note 4 in last month to replace the rear camera (focus problems)
under warranty and they broke the LCD while taking it apart so i got a new LCD too. it was still unlocked
when i got it back.