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Been playing with my HD7 (TMo USA) for two days now. Main problem's been that it's highly buggy.
I left it overnight to charge, and when I turned it on in the morning, everything was disconnected (no updates from Internet) as the Wifi connection was off. Went to the settings app, and only the first three options (ringtones & sounds, theme, and airplane mode) were even present. The entire rest of the menu panel was not even visible for some reason, so I couldn't enable Wifi.
I then restarted-- it connected to Wifi, slowly loaded one webpage, then when I returned five minutes later, it was in a weird state. Wifi could not be turned on (attempting to turn it on in settings had no effect). Opening IE would load a grayed-out version of the tab selector then crash back to the home screen with any click. Pretty much all apps would load an initial page but then crash whenever any input was submitted (e.g. email address/password for setting up accounts).
Pretty poor so far-- the UI is smooth and hasn't locked up per se (as Windows Mobile always inevitably does), but the inconsistency and random crashes make this feel like alpha software.
Actually it kind of feels like what'd result if you were to put a GPU-accelerated GUI on top of WM 6.x and then forced it to either act in a few seconds or abandon the task. Sometimes things work, sometimes they don't, and the GUI just glosses over as if nothing's wrong.
Anyone else having similar issues?
Hmm...the OS has crashed (causing a reboot) three times today so far-- once when downloading email (in inbox screen), once when loading a particular message, and again when trying to open the Marketplace (froze with one highlighted app, Need for Speed, shown, then 10-15 seconds later, phone restarted).
Wifi's also only intermittently connecting with a strong signal in the area (toggling it on/off doesn't seem to fix it).
There is the possible chance of just having a faulty device, (or simply a faulty MicroSD card which is used for memory. Have you tried a Hard Reset on the device and seeing if the problems resurface? Most people who have used WP7 for the most part so far have not mentioned issues like yours on the vast scale you have.
I've had mine for a couple days now also and it has been perfection as far as operation goes. I did have a bug in IE when I tried to respond to an XDS PM. I tried to delete the accumulated text and it funked up. Couldn't back out to a previous window so had to reboot WP7 to be able to use IE. I was able to tap the windows button and go to the main screen, but I couldn't use IE till after the reboot
had my samsung since launch the 8th
I have not had any problems what so ever!! and i have installed a 32gb class 2 card in connection with the 8gb internal and it runs great no problems to this time never had to reboot or lock ups nothing... most likly you have a bad sd card...
yea i can also report the same, mine is smooth as. what i have been doing of late is leaving my pc on at night, and my phone connected to wifi (charging as well), and it would sync with my pc throughout the night. get up the morning and videos are ready to go for me to take on the train. haven't experienced any difficulties at all yet.
i would report the issue to your carrier and get a replacement handset, or hard reset first to see if it's not just some dodgy build on your phone.
Ive been using my device for 3 days. I've only encountered 1 or two odd problems
1. when i was connected to the uni's wifi and visited weather.com it kinda borked out (i think it had to do with my uni re-directing to a login page to verify identity)
(or it could have been weather.com loading some scripts (didnt see it as a mobile device)
2. i develop for wp7 and sometimes after i deploy an application to my phone, the back button wont work. (sometimes meaning it happened once )
No crashes or anything of that nature though..
Can anyone agree that the shutter speed on the camera is really slow? I am assuming its a windows software issue as the cameras in almost all wp7 devices are the same.
It really sounds like a faulty hardware. 3 crashes in a day? Wow, even my Fuze never did that with XDA builds. From the reviews and experiences from other users here. I'd say you are either alone or one of very few in that experience.
I handled a Focus for few mites yesterday side by side with iPhone 4 and Captivate. Android felt like beta, iphone4 as final RC build and WP7 as RTM in terms of usability. I like and still use my iPhone 2G so nothing against iPhone really.
microhaxo said:
Ive been using my device for 3 days. I've only encountered 1 or two odd problems
1. when i was connected to the uni's wifi and visited weather.com it kinda borked out (i think it had to do with my uni re-directing to a login page to verify identity)
(or it could have been weather.com loading some scripts (didnt see it as a mobile device)
2. i develop for wp7 and sometimes after i deploy an application to my phone, the back button wont work. (sometimes meaning it happened once )
No crashes or anything of that nature though..
Can anyone agree that the shutter speed on the camera is really slow? I am assuming its a windows software issue as the cameras in almost all wp7 devices are the same.
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yea, the auto focus and shutter do take their time. it should be really snappy. it should auto focus and take phone pretty much instantly... sadly it isn't the case. hopefully it picks up, though i don't seem them doing this till like WP8.
The main thing is, MS will be doing the updating and that means quality updates for each and every handset out there. But the latest news has me a bit concerned, Balmer selling off so much stock in MS. So far he has sold 49 million shares of MS and is said to sell a total of 74 million eventually. I'm wondering if it's related to WP7 and if there is something we all should be concerned about.
MartyLK said:
The main thing is, MS will be doing the updating and that means quality updates for each and every handset out there. But the latest news has me a bit concerned, Balmer selling off so much stock in MS. So far he has sold 49 million shares of MS and is said to sell a total of 74 million eventually. I'm wondering if it's related to WP7 and if there is something we all should be concerned about.
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Very interesting indeed. That's a lot of cheese. You got me wondering too.
he has a few hundred million shares if not billions in MS... i believe what he's selling is a mere few percent if that of his shares. Bill Gates sells off that many regularly to support his charities... i wouldn't take much note of it.
Tried hard-resetting, to no effect. It's bad enough that at this point I hope it's an isolated hardware problem, as I wonder what my not so tech-savvy friends/family would do if they bought a WP7 phone and encountered this.
It's been crashing out of apps, freezing at the shutdown "Goodbye" screen, showing UI issues in IE, giving DRM errors in Netflix (and restarting every time Netflix is closed), sometimes not turning the screen off (pressing power key would just lock the phone), etc.
Hopefully T-Mobile can swap this out tomorrow.
(oh and this is attempt 2 at writing this post-- tried it on the HD7 the first time, and after I pressed Submit Reply, the phone dropped Wifi, IE went to an Action Cancelled page, and then the OS crashed)
1toadfacedfrump said:
Very interesting indeed. That's a lot of cheese. You got me wondering too.
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There is also a change in capital gains tax, he maybe wanted to take advantage or needed some liquid cash. I doubt very much it is anything else!
amb9800 said:
Tried hard-resetting, to no effect. It's bad enough that at this point I hope it's an isolated hardware problem, as I wonder what my not so tech-savvy friends/family would do if they bought a WP7 phone and encountered this.
It's been crashing out of apps, freezing at the shutdown "Goodbye" screen, showing UI issues in IE, giving DRM errors in Netflix (and restarting every time Netflix is closed), sometimes not turning the screen off (pressing power key would just lock the phone), etc.
Hopefully T-Mobile can swap this out tomorrow.
(oh and this is attempt 2 at writing this post-- tried it on the HD7 the first time, and after I pressed Submit Reply, the phone dropped Wifi, IE went to an Action Cancelled page, and then the OS crashed)
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That definitely sounds like a rogue habdset, I have the HD& and have had hardly any issues.
I really don't think MS is betting the farm on WP7, sure it's important to their lineup, but it's never going to be the money maker like the iPhone is for Apple.
MS makes it's break and butter off OS's(Server and Desktop), Office Suite and XBOX Live.
Everything else is just a plus.
Just to follow up, went and swapped out the phone, and now it's all fine. Guess HTC/T-Mo's quality control needs some work.
When I described all my issues to the people at the T-Mobile store, their response was "it's a Windows phone-- all Windows phones freeze and do things like that" . Finally was able to get them to swap it out though.
Incidentally they had a bunch of HD7s sitting around-- apparently I'm the only one who's actually bought one from the store (and this is in New York) .
i have been using WP7 since it came out in UK, untill yesterday there has been no siginificant issues, couple to times accelrometer didn't work properly but yesterday
marketplace app wouldn't launch
couldn't buy apps on marketplace, can get free apps
twitter app errored out
scrolling in marketplace app got stuck for few mins
had to reboot it twice, back or windows button wouldn't work.
MrAlchemist said:
I really don't think MS is betting the farm on WP7, sure it's important to their lineup, but it's never going to be the money maker like the iPhone is for Apple.
MS makes it's break and butter off OS's(Server and Desktop), Office Suite and XBOX Live.
Everything else is just a plus.
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I kind of disagree...from what I've read they are betting on this as they know the future is mobile to a large extent. I believe they will force WP7 to be a success, similar to what they did with Xbox...
lip said:
I kind of disagree...from what I've read they are betting on this as they know the future is mobile to a large extent. I believe they will force WP7 to be a success, similar to what they did with Xbox...
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Click to collapse
And I'm hoping you are 200% correct. Because it means our mobile platform of choice will only get better; will only improve. That means MS will listen to the market (general public, not customizers) and give it what it wants.
Speaking of wants, what the forecast for Angry Birds on WP7?
I've been experiencing the following symptoms in the last 24 hours or so, on a Tilt2, stock ROM:
-Frequent unsuccessful attempts to wake the phone from sleep. Often takes a few tries, usually successful, but I've felt the need to reset at least twice today.
-Occasional full-screen random color pixellation upon wake attempt. This generally goes away after a second or two, but sometimes I need a few wake attempts to get it off.
I am speculating that this might have something to do with the GMail IMAP issues that some people are having in the last day or two, or at least that's my best guess at associating it with a known issue, but I have really no idea. I've changed nothing, and I can't think of any possible traumatic experiences the device has gone through recently.
Everything worked fine yesterday, and has worked fine for over a year.
Follow-up, I hadn't yet noticed patterns in the issue until more recently. Now, I see that the problem occurs more in portrait.
Symptoms include:
-Landscape - generally normal touchscreen operation, I remember one time having some odd hardware keyboard behavior, though can't remember exactly what it was doing. I have also noticed that the power button seems to have no effect when in landscape.
-Portrait - phone is sluggish to wake, occasionally waking up to that random color pixel screen. Screen often freezes. Sometimes it comes back to normal, other times not. Power button seems to work normally, at least in toggling sleep/wake states.
I'm now thinking this probably does NOT have to do with the GMail IMAP issue, as some screen difficulty is occurring immediately upon power-on at times, before WinMo even begins to start.
I'm thinking some bad circuitry somewhere for whatever reason, and it might soon be time to evaluate repair/replacement options. Not sure what happened.
Which begs the side question, anyone have any idea what AT&T is replacing the Tilt2 with on insurance claims these days?
As this is my first Windows Phone and I wasn't really sure what to expect when it came to fluidity, I was pleased with how smooth everything is. However I've begun noticing a decent (read: annoying) bit of lag when I open up the messaging app and begin typing. The letters take a second to appear and autocorrect is slow if it comes up at all. The lag only last maybe 3-5 seconds but annoying none the less. I've also had some rather bad experience with laggy apps, with Skype being the worst culprit. I read good things about the recent refresh, but it's pretty much unusable for me. I've also been having issues with losing LTE and having it drop down to "4G". A simple toggle of airplane mode fixes it, but it's gone from happening rarely to happening once or twice a day now. When I do have LTE though, I have 4-5 bars constantly.
Anywho, bit of a wall of text but I just wanted to see if anyone else is having similar issues and if it's worth going to AT&T and seeing if they'll replace the phone for me as I'm still within my 30 day return window.
EDIT- Just remembered 2 more issues. Had it reboot on my when adjusting the volume and there's a weird clicking noise that happens when I swipe from the first picture in the camera roll. The phone is on silent, and it only happens going from the first to second picture. Little odd but not a big deal.
avengeryarr said:
As this is my first Windows Phone and I wasn't really sure what to expect when it came to fluidity, I was pleased with how smooth everything is. However I've begun noticing a decent (read: annoying) bit of lag when I open up the messaging app and begin typing. The letters take a second to appear and autocorrect is slow if it comes up at all. The lag only last maybe 3-5 seconds but annoying none the less. I've also had some rather bad experience with laggy apps, with Skype being the worst culprit. I read good things about the recent refresh, but it's pretty much unusable for me. I've also been having issues with losing LTE and having it drop down to "4G". A simple toggle of airplane mode fixes it, but it's gone from happening rarely to happening once or twice a day now. When I do have LTE though, I have 4-5 bars constantly.
Anywho, bit of a wall of text but I just wanted to see if anyone else is having similar issues and if it's worth going to AT&T and seeing if they'll replace the phone for me as I'm still within my 30 day return window.
EDIT- Just remembered 2 more issues. Had it reboot on my when adjusting the volume and there's a weird clicking noise that happens when I swipe from the first picture in the camera roll. The phone is on silent, and it only happens going from the first to second picture. Little odd but not a big deal.
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The only problem i have seen is:
When i switch off my phone and turn it on sometimes it freezes and i have to turn it of an on 2 or 3 times in order to get it working. this has been happening recently i dono whthere it is to do with some apps or firmware issue.
sometimes the touch screen also give hiccups specially on facebook app.
No other problem. coming from samsung galaxy s 2, i only miss the ability to change my homescreen every week with a different launcher and layout. The apps that i miss are Tweetdeck, 100% working Pulse, Youtube and Facebook App.
My Lumia 900 playing Angry birds is so much faster and smoother compared to SGS2.
Overall i am happy with the looks and performance of my phone.
I get that messaging problem as well sometimes where the keyboard lags and the typing noise doesn't keep pace with my inputs.
Mildly annoying and it's not constant so no big deal for me.
Sometimes, multitasking stops working and I have to do a quick power-off.
Actually, all issues are resolved with a quick reboot as opposed to a reset with my Lumia 900 which is something I can't say about my HD7.
I agree with above. The only lag I get is the occasional facebook load time lag. Some apps take longer to load than others, it's perfectly reasonable. As for overall lag, I had one experience yesterday where everything just slowed to a standstill. It was the first time I had to restart the phone, but after that, I've seen no problems. I can imagine it was a corrupt app as I had been downloading quite a bit of them that day. Coming from android for 2 years, the experience here is much much smoother. My advice, as i learned from the past 2 years, is to retrace your steps and find out when exactly it started to lag. When you find the beginning see if you downloaded any poorly rated or laggy third party app, or if you changed a seeting on your phone. If it continues to lag for no reason, you might just have a bad device. Best of luck.
Minor
I just upgraded from a Samsung Focus. My very first reaction was that the screen was slightly less responsive than the Focus, which was buttery smooth and instantaneous. It felt slightly, but noticeably less responsive. After using it for a day, I don't notice it anymore. I am sure it is there, but my memory of the Focus is not as near. As far as true lag goes, I have not experienced any after 2 weeks use, and no reboots or freezes.
JamesAllen said:
I just upgraded from a Samsung Focus. My very first reaction was that the screen was slightly less responsive than the Focus, which was buttery smooth and instantaneous. It felt slightly, but noticeably less responsive. After using it for a day, I don't notice it anymore. I am sure it is there, but my memory of the Focus is not as near. As far as true lag goes, I have not experienced any after 2 weeks use, and no reboots or freezes.
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I'm glad you are enjoying it but I came from the original focus myself and had the exact opposite reaction. That it was much faster and smoother than my old focus... I still have it and my kids play the old games on it so I can compare regularly and still feel the same.
Does anybody have lag when they are pinching and zooming on heavy desktops websites? i am getting a lot of lag here where my htc titan did not get that lag.
The only issue I seem to be having is when playing any kind of music or watching videos. If I touch any of the capacitive buttons, it's as if I long press them. Not a huge deal since I usually only touch the back arrow anyway, but that's all I get.
i was wondering if anyone else had this problem. My lumia has consistently not displayed maps in nokia maps or the maps app. It will show my location on a blank black or patterned screen (depending on the app). It's not a wifi or data issue because it's happened on both. It's happened five times in 3 days. Each time i've had to shut the phone off and restart it and it works again. Is this just a problem with mine? Thanks.e
bigwavesurfer4 said:
i was wondering if anyone else had this problem. My lumia has consistently not displayed maps in nokia maps or the maps app. It will show my location on a blank black or patterned screen (depending on the app). It's not a wifi or data issue because it's happened on both. It's happened five times in 3 days. Each time i've had to shut the phone off and restart it and it works again. Is this just a problem with mine? Thanks.e
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it is a problem with your device, so do you have web browser lag or is that problem only with my device.
I've gotten this problem since 20 days ago where my Google Maps get frozen in the middle of my trip. And I had reboot the device multiple times (4-5 times, sometimes skipping the LineageOS booting animation).
After fiddling over 2 weeks, I finally switched to LineageOS 17.0 now (previously using 15.1). The problem still persists.
The problem is : the screen froze, I seem able to tap something on screen but the display doesn't change anything despite my interaction with screen. This especially pronounced when I stop my screen interaction (i.e. not scrolling) on these apps
- Google chrome (say, reading any articles on web)
- Quora (especially when I about to scroll down on author bio)
- Google Sheets
- Maps
but this unresponsiveness doesn't appear at all when I:
- Play any kind of games
- watching YouTube (with the app)
In general, it seems anything that uses webview can cause the screen freezes if I leave it couple seconds. At first I thought changing from android webview to chrome webview implementation changes this. It doesn't.
The "cure" I found is simply turning the display off for 40 seconds ~ 75 seconds, and turning it back on, where I can interact with lock screen fine again. Any time lower than 40 seconds will simply show the frozen display again the time I turn the screen on.
Is it possible it's a hardware problem? (faulty RAM/storage) after using this for 2.5 years) Since full system wipe and re-install doesn't entirely solve the problem. The first time I encountered this is when I navigate with my Google Maps and the screen simply froze out during drive, and I had to restart the device multiple times, worrying that my device is broken. The next time I drive, I leave it only on Ambient Display and it didn't freeze at all.
So... any idea how to troubleshoot this?
It seems the problem is more severe than just Android.
Because even in TWRP, I noticed the display need to wait ~1 minute from the last time I turn off the display (push the power button) to reactivating it.
If I try to turn it on, the display will give black color, but I still can actually interact with the system.
ArcOnFire said:
I've gotten this problem since 20 days ago where my Google Maps get frozen in the middle of my trip. And I had reboot the device multiple times (4-5 times, sometimes skipping the LineageOS booting animation).
After fiddling over 2 weeks, I finally switched to LineageOS 17.0 now (previously using 15.1). The problem still persists.
The problem is : the screen froze, I seem able to tap something on screen but the display doesn't change anything despite my interaction with screen. This especially pronounced when I stop my screen interaction (i.e. not scrolling) on these apps
- Google chrome (say, reading any articles on web)
- Quora (especially when I about to scroll down on author bio)
- Google Sheets
- Maps
but this unresponsiveness doesn't appear at all when I:
- Play any kind of games
- watching YouTube (with the app)
In general, it seems anything that uses webview can cause the screen freezes if I leave it couple seconds. At first I thought changing from android webview to chrome webview implementation changes this. It doesn't.
The "cure" I found is simply turning the display off for 40 seconds ~ 75 seconds, and turning it back on, where I can interact with lock screen fine again. Any time lower than 40 seconds will simply show the frozen display again the time I turn the screen on.
Is it possible it's a hardware problem? (faulty RAM/storage) after using this for 2.5 years) Since full system wipe and re-install doesn't entirely solve the problem. The first time I encountered this is when I navigate with my Google Maps and the screen simply froze out during drive, and I had to restart the device multiple times, worrying that my device is broken. The next time I drive, I leave it only on Ambient Display and it didn't freeze at all.
So... any idea how to troubleshoot this?
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Can you enable "Show Tap" option in developer settings and see if theres any ghost touch happening, sometimes ghost touch can "freeze" the screen while you want to interact with it
Shimizux said:
Can you enable "Show Tap" option in developer settings and see if theres any ghost touch happening, sometimes ghost touch can "freeze" the screen while you want to interact with it
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Thanks for responding.
I already enable "Show taps" on developer options. But the problem is that the screen freeze happened when there was no touch at all (i.e. I just looking at the screen, reading)
There's new observation I made today that : usually the screen doesn't want to immediately awaken when I just turn the screen off.
Today I tried to remove fingerprint from lock screen, the screen now is able to respond quickly again upon pressing power on button. It's still as responsive to power on when I add pattern to the device lock mechanism.
I'm not too sure whether this is OS level problem or even closer to hardware problem because this kind of unresponsiveness is also apparent even when I boot to TWRP.
ArcOnFire said:
Thanks for responding.
I already enable "Show taps" on developer options. But the problem is that the screen freeze happened when there was no touch at all (i.e. I just looking at the screen, reading)
There's new observation I made today that : usually the screen doesn't want to immediately awaken when I just turn the screen off.
Today I tried to remove fingerprint from lock screen, the screen now is able to respond quickly again upon pressing power on button. It's still as responsive to power on when I add pattern to the device lock mechanism.
I'm not too sure whether this is OS level problem or even closer to hardware problem because this kind of unresponsiveness is also apparent even when I boot to TWRP.
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That is one big weird problem, i've never encounter something like that since i ever using a smartphones.
It does really sound like, it just a software problem. But if it also happen in TWRP, it doesn't look like it.
I also have installed LOS17 by Arian before too, and i dont have that problem.
Sorry man i have no idea nor expert about it
It could be your battery is dying?, if your battery cant give enough power to the screen already, screen gonna act like crazy i.e ghost touch etc.
I have a broken battery been using it for 2Year + because of the battery my screen has a problem too. I replaced it last december 2019 and everything went normal again.
Shimizux said:
That is one big weird problem, i've never encounter something like that since i ever using a smartphones.
It does really sound like, it just a software problem. But if it also happen in TWRP, it doesn't look like it.
I also have installed LOS17 by Arian before too, and i dont have that problem.
Sorry man i have no idea nor expert about it
It could be your battery is dying?, if your battery cant give enough power to the screen already, screen gonna act like crazy i.e ghost touch etc.
I have a broken battery been using it for 2Year + because of the battery my screen has a problem too. I replaced it last december 2019 and everything went normal again.
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I don't think it's a battery problem. I see that I can play game for 1hr+ fine. A game that require exact timing of 2 touches on top of that. So that ghost touch really doesn't appear.
But yeah, it's really 2 contrasting sign
- In one hand, it seems an OS problem because I can simulate an environment where the screen definitely won't be frozen for hours, while on specific other environment, the screen freeze can happen very quickly between release and re-occurence.
- On the other hand, the problem seem doesn't stop on OS level because it can be found in TWRP.
If I read an answer on Quora that shows GIF image on the section I read, the screen freeze 100% won't happen. I tried the same thing on imgur too, the screen freeze won't happen.
So it seems that as long as the screen is showing dynamic content, it won't freeze (that's why game and YouTube doesn't show this kind of problem, but reading a web full of text/static images can)
A bit of update : I have left my phone in off state for 4-5 days. And I have been using it again, albeit, less extensively since my main phone has changed to K20 Pro.
Long story short : I haven't encountered screen freeze again. But this is just after 2 days playing with less intensity.
I wonder what really went wrong.
So about 2 weeks ago I got a galaxy z fold 3 device which I really like and it hasn't really given me any problems, with one exception - I assume it's because of the newer models interference with the app itself, because kindle may not have been entirely configured for the fold's versatility. Anyways, sometimes there's this glitch that appears when I open a book on my kindle app and zoom into the fonts to increase its size, and when I do that the page splits into one full page and one half cut-off page on the open screen, making reading uncomfortable. The same happens when the fold is closed and I just use the front screen. The glitch goes away when I restart the app, however it's really frustrating having to live with the uncertainty of when that problem appears in seemingly random time periods. I understand the extra steps for it to work regularly don't seem very important to begin with, but if you had to bash your front door twice or three times into its hinge for it to close properly, you would probably consider moving out or at least getting a new, working door. I can't find any relevant information online - is there someone with a similar problem who knows what's up with this? Thanks
I am not sure I am following you on the issue. I, literally, read books on my Kindle App on my Fold 3 every night before bed. I have opened a book and tried the whole Zooming thing you described, but I am just getting text zoomed in and out with no split pages or any blank sections anywhere.
A couple things you can try is to go into the App Settings and then Storage and Clear CACHE (not data) and see if it helps.
You can also uninstall the app and re-install to see if that helps.
Other than that, can you provide screenshots and/or a video?
Try clearing the cache of the app, update it, and uninstall it and re install it again, then reboot your phone