Hi! My wife has a company phone (samsung a50) which will be upgraded this month to a new a53 anyway the talk in the office is that they are going to be allowed to keep the old one for themselves, currently the company can see everything that is happening on the phone and I wonder how I would go about resetting the phone so they can't do that in the future. Will simple format or reinstall of rom with odin(not sure if this is the app to use in old times of samsung galaxy s3 I used to use it) do the trick or is it something the company has to do?
If the device is managed using an MDM. You will need to give the IMEI number to the company so they can remove it from MDM. After that a factory data reset should make the phone like new. Only reset the device after confirmation that the device was in fact removed from the companies MDM.
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I was just wondering if running Android on our devices change the IMEI (I'm guessing not but I just wanted to make sure). I ask this because I have no data plan on my AT&T HTC Fuze, and I don't want to be slapped with a data plan because it looks like I changed devices. I compared the IMEI in Android and Windows Mobile, and saw no difference in number, but when I plugged in my device to my computer it registered as an HTC Dream (I assume this because we are using drivers from the Dream?).
This is my first time running Android on my device, runs pretty smooth, but I'm a bit hesistant to run it again until I can verify this information. The build I tried is [prj][XDANDROID][2.2][AOSP][18.7.10]RC1 RELEASED . Runs very nicely, just as fast as Windows Mobile does natively for me.
Thanks!
Just thought of a couple more questions. I was wondering, is there anyway to switch between Windows Mobile and Android smoothly? I'm fine with launching Haret from File Explorer, but how do I get back to Windows Mobile without using my stylus to soft reset. Shutting down isn't a option, I tihnk the build I'm using has a problem with that so far (just crashes when shutting down.).
I honestly don't think you have to worry about it, I don't think Android would be able to (have access to) change that value...
From wikipedia:
Unlike the Electronic Serial Number or MEID of CDMA and other wireless networks, the IMEI is only used for identifying the device, and has no permanent or semi-permanent relation to the subscriber. Instead, the subscriber is identified by transmission of an IMSI number, which is stored on a SIM card that can (in theory) be transferred to any handset. However, many network and security features are enabled by knowing the current device being used by a subscriber.
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I bolded the section I felt was important
Alright, that's what I was thinking, but I thought because there were so many rules against the discussion of how to spoof your IMEI that it might be possible that this might spoof the IMEI some how. But seeing how the IMEI is the same in Android as it is in Windows Mobile, and I haven't been hit with a "You have a smartphone here's your data plan" text message, I guess I'm safe. Thanks!
SDreamer said:
Alright, that's what I was thinking, but I thought because there were so many rules against the discussion of how to spoof your IMEI that it might be possible that this might spoof the IMEI some how. But seeing how the IMEI is the same in Android as it is in Windows Mobile, and I haven't been hit with a "You have a smartphone here's your data plan" text message, I guess I'm safe. Thanks!
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I have been told by an AT&T support engineer that they are gradually going through their database and matching up IMEI's, IMSI's, and plans to ensure that everyone has a SIM and plan that matches up with their device. I don't know if they are doing this methodically, or on a case-by-case bases as people call for support or purchase new plans/devices. But there is a chance they will discover that you have a PDA without a PDA data plan at some point.
I kept my original Cingular SIM and kept putting it into new phones for years rather than using the new SIMs that AT&T sent me with new phones. I never had an issue until the purchasing department (who manages the cell phone plans, etc for my work) disabled text messaging for everyone in the company (mine was one that was not supposed to be disabled). When I called purchasing to get it fixed, texting starting working again, but in the process all my data died. Then I called about that and ended up talking directly to an AT&T support engineer. He "couldn't enable data" for me because I had an "incompatible SIM." Never mind the fact that it had been working fine before. I guess they realized that the IMSI on my SIM was from an old device that was never compatible with data when it was purchased, (but it was not blocked from data either). I ended up having to put a newer SIM in my phone to get my data working again. I think in the end, the old SIM was using the older Cingular APN information (which still worked) rather than the newer AT&T/Cingular APN information. I think they blocked my data by disallowing my device (SIM) to connect to the older APN.
nkrick said:
I have been told by an AT&T support engineer that they are gradually going through their database and matching up IMEI's, IMSI's, and plans to ensure that everyone has a SIM and plan that matches up with their device. I don't know if they are doing this methodically, or on a case-by-case bases as people call for support or purchase new plans/devices. But there is a chance they will discover that you have a PDA without a PDA data plan at some point.
I kept my original Cingular SIM and kept putting it into new phones for years rather than using the new SIMs that AT&T sent me with new phones. I never had an issue until the purchasing department (who manages the cell phone plans, etc for my work) disabled text messaging for everyone in the company (mine was one that was not supposed to be disabled). When I called purchasing to get it fixed, texting starting working again, but in the process all my data died. Then I called about that and ended up talking directly to an AT&T support engineer. He "couldn't enable data" for me because I had an "incompatible SIM." Never mind the fact that it had been working fine before. I guess they realized that the IMSI on my SIM was from an old device that was never compatible with data when it was purchased, (but it was not blocked from data either). I ended up having to put a newer SIM in my phone to get my data working again. I think in the end, the old SIM was using the older Cingular APN information (which still worked) rather than the newer AT&T/Cingular APN information. I think they blocked my data by disallowing my device (SIM) to connect to the older APN.
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Thanks for the outlook, but I believe I'm fine. I talked to several different AT&T reps, and because I got my smartphone before Nov 6th I believe (when they first started making them mandatory) I was grandfathered in, and do not have to get a data plan, unless I upgrade to a new device, or change my device pretty much. So I'm stuck with this phone until I'm ready for a data plan. I've talked to the reps before and after the plans started coming into affect. If you've never had a data plan before, you don't have to get one on your current device, just upgrading will force you too. If you warranty, that's a gray area, I've heard you can call and let them know it's a warranty, and it should be fine they'll take it off, but I've heard stories where the reps just say they can't do anything.
This is a long shot but I misplaced my phone last Wednesday. I was traveling out of town from Thursday until yesterday (hence didn't realize how long I've lost it) and since this is my secondary phone (i.e. it doesn't have a sim card in it, I only use it when I travel out of the U.S. using local sims overseas). It doesn't have a SIM card in it and chances are the battery is dead as well.
I guess this one is a goner eh? Unless someone else has gotten a hold of it and is using it. In which case, can anyone here guide me of the possibility of installing any apps on it (remotely).
Just log int to Android Market with the google account you used on your phone. From there you can install applications remotely to your phone if it's on and no-one has done a factory reset on it.
Thanks Hawks, looks like the device is either off (more likely) or has been reformatted as it says "This app will be downloaded to your device shortly."
encrypshun said:
Thanks Hawks, looks like the device is either off (more likely) or has been reformatted as it says "This app will be downloaded to your device shortly."
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It doesn't have to be, it will say that even if everything is ok.
My only problem is that since the phone doesn't have a SIM card in it, don't know how I can text it to find it.
I don't suppose you activated the htcsense.com account with phone finder?
tiresome
tiresome for you
I did activate the htc sense account but it only works if there is a SIM in the phone. Since I got back to the States (I got the phone overseas and used an intl SIM), I took out the sim to avoid overages and it disabled the htcsense account.
Have been checking my Android account online and it looks like the phone hasn't connected to the market place since last week. Losing all hope
Hi Guys,
I'm from the UK. I've previously owned a IPhone and I decided to try out Android and I love it. So I then purchased a Samsung Galaxy Note 2 from a local phone shop. I bought the phone brand new and I was the first one to open the seals.
I had the phone for 2 days and today I was getting a message saying mobile network unavailable, emergency calls only, so I restarted the phone and that didn't fix the issue. I then decided to try my friends sim card and that didn't work, so I came to the conclusion that the phone is blocked or blacklisted or reported stolen.
So I went for a trip to the phone shop where I bought it from. The manager tried another sim card and still it wouldn't make a phone call. The manager said he would flash the phone and do a factory reset. So I was waiting for about 45 mins and he came back and the phone had SuperSu installed.
What is SuperSu all about?
is it a illegal software?
Thanks
SuperSu is there when the phone is rooted. I suppose the guy has the phone rooted.
A Heppieboeddah says, the phone has been rooted and while there is nothing illegal or wrong with that (most of us on XDA do it as soon as we get a new phone so we can remove bloatware, install custom ROMs etc), it's not something I would expect a legit phone shop to do as arepair.
I would ask for a refund as it sounds like the IMEI has been blocked, usually meaning it has been reported lost or stolen like you say. Even if it hasn't the phone isn't fit for purpose so you're well within your rights to request a full refund.
Then go buy a new phone from Carphone Warehouse or Phones4U etc, somewhere reputable.
EDIT: I wrote my initial reply on the assumption that you haven't modified the phone in any way and it is 100% stock, but I should have asked first, have you done anything to the phone... like installing custom ROMs? Is so then SU is just part of the rooting process and it may be that you have done something to cause the problem yourself. It would also mean that if you do need to return the phone then you will need to follow certain steps to return it to an unmodified state. Talk us through what, if anything, you have done since buying the phone.
Hi, the phone is stock, I didn't install any custom roms or software. As I was new to Android, I wasn't too sure about rooting.
But I don't understand why he put SuperSu on the phone.
keebb9 said:
Hi, the phone is stock, I didn't install any custom roms or software. As I was new to Android, I wasn't too sure about rooting.
But I don't understand why he put SuperSu on the phone.
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SuperSU is part of the rooting process like CitizenLee said take phone back demand a refund and go to somewhere reputable and buy a Note 2
curious. after this "repair" the bloke did, could you then make phone calls?
i dont suppose you looked in the settings, about phone, status and noticed if you still had an imei number did you? before and after the "repair"
regardless, i agree with the previous posts and would definitely take it back, get a refund and get one from a known phone shop.
I'm 99% sure I'm completely out of luck here, because I've got about the worst lockout situation possible. I have a US Cellular G3 that I personally had on US Cellular when it originally came out. I decided to switch to Page Plus prepaid, and purchased a cracked screen Verizon G3 a few months ago. Swapped the board into the good screen, and set the US Cellular board aside. Now I'd like to use the US Cellular board in the phone again, and I made the mistake of factory resetting it first thing. I have no clue what the email is attached to the account, and I can't even activate the phone because I've since removed the ESN sticker and replaced it with that of the Verizon board. I have no idea what the ESN is, so I can't activate the phone. US Cellular won't tell me based on the previous phone number used, and won't reactivate it. I also have no option to connect the phone to wifi. I can see no other option but to figure out what the 6 digit pin is, and I've tried everything I can think of that I might have set it as including the Mcafee defaults, and of course Mcafee won't help at all. I get that this is a security measure, but what a poorly thought out system that won't even allow you to connect to wifi. I have absolutely no way of identifying this phone to Mcafee support, because I can't access the phone to get the ESN from the menu. Is there any workaround whatsoever for this, or am I just out of luck entirely on this board?
You can try this:
https://www.mcafeemobilesecurity.com/forgot-pin.aspx
I got an SM-g960, it belonged to mother in law, I know this is legit not a stolen phone. But now she is gone and father in law is trying to reset it to give to one of the kids. Mostly the relationship is one of those typical divorces, phones paid off, no sim card. originally purchased on their account.
I am 17 years of IT so not my first experience with OIDN or cracking a phone, just nothing recent. We have it factory reset and stuck at the FRP screen wanting a 4 digit code... I am currently searching and working on downloading the firmware for ODIN. Are there any new processes, procedures, and advice people can share?