Related
Hi there
i own a galaxy S3 TMobile version for 2 months now.
I recently update on last rom and since then i am getting the following error.
Sim card removed. Replace the sim with a valid sim and restart/reboot the phone.
I am not really sure if i wrote the message exactly as it appears but thats the meaning of it.
I have unlocked the phone to use it on Greece.
I have the same sim on it, since the beggining.
I didnt had the problem before the update. And for sure the problem poped up some days after the update.
When i see that msg the most of the times (if not always) data is enabled.
I should also say that when i see that msg the phone is just sitting untouched. Phone has never dropped or anything like that.
For sure its annoying.
When i restart phone sim is working perfectly...... ..
Has anyone heared about it? Anyone who faces the same prolem and found a solution?
I tried to google it ut i came up with no answers...
Any help is welcome.
Thank you in advance
have u tried a different SIM yet?
Sent from my SGH-T999 using xda premium
I had the same kind of issue on my previous phone. However, there is no data on my phone that I had to reboot my phone a few times to establish data connection. Secondly, sometime I missed called. Replacing SIM card may not help either. A few people had reported the same kind of issue on T-Mobile Support site.
Leoniums said:
Hi there
i own a galaxy S3 TMobile version for 2 months now.
I recently update on last rom and since then i am getting the following error.
Sim card removed. Replace the sim with a valid sim and restart/reboot the phone.
I am not really sure if i wrote the message exactly as it appears but thats the meaning of it.
I have unlocked the phone to use it on Greece.
I have the same sim on it, since the beggining.
I didnt had the problem before the update. And for sure the problem poped up some days after the update.
When i see that msg the most of the times (if not always) data is enabled.
I should also say that when i see that msg the phone is just sitting untouched. Phone has never dropped or anything like that.
For sure its annoying.
When i restart phone sim is working perfectly...... ..
Has anyone heared about it? Anyone who faces the same prolem and found a solution?
I tried to google it ut i came up with no answers...
Any help is welcome.
Thank you in advance
Click to expand...
Click to collapse
I tthought I was the only one plagued by this issue..
I have this same issue. It usually happens whenever I lose network coverage......it happens repeatedly.. This issue started happening after I updated to jelly bean...ICS had no problems..
I have changed my sim 3 times, installed several touch wiz custom ROMs, changed my base bands and kernel...The issue remains prevalent after all these..
The only way I have been able to resolve this issue is by switching to an AOSP ROM like cm10 or paranoid android rom
I hope a fix for this issue is found soon cos i am tired of restarting my phone everytime i lose network coverage
I have attached a screenshot showing this
replacement sim ractified the problem
Leoniums said:
Hi there
i own a galaxy S3 TMobile version for 2 months now.
I recently update on last rom and since then i am getting the following error.
Sim card removed. Replace the sim with a valid sim and restart/reboot the phone.
I am not really sure if i wrote the message exactly as it appears but thats the meaning of it.
I have unlocked the phone to use it on Greece.
I have the same sim on it, since the beggining.
I didnt had the problem before the update. And for sure the problem poped up some days after the update.
When i see that msg the most of the times (if not always) data is enabled.
I should also say that when i see that msg the phone is just sitting untouched. Phone has never dropped or anything like that.
For sure its annoying.
When i restart phone sim is working perfectly...... ..
Has anyone heared about it? Anyone who faces the same prolem and found a solution?
I tried to google it ut i came up with no answers...
Any help is welcome.
Thank you in advance
Click to expand...
Click to collapse
I had the same problem the other day when I was driving home from work. I think it happened when I went from 4G to 2G coverage. And also, when I'm in 2G coverage, signal fades out completely and comes back on 10 secs or so later. I went to Tmobile and replaced my sim with a new one and I had no problem of such ever since. .. at least so far so good.
droidNoob74 said:
I had the same problem the other day when I was driving home from work. I think it happened when I went from 4G to 2G coverage. And also, when I'm in 2G coverage, signal fades out completely and comes back on 10 secs or so later. I went to Tmobile and replaced my sim with a new one and I had no problem of such ever since. .. at least so far so good.
Click to expand...
Click to collapse
just restore to stock , and you can use it
thecat1102 said:
just restore to stock , and you can use it
Click to expand...
Click to collapse
Believe me I have Odin end back to stock n the issue still persists.....changing sim cards is only a temporary solution....
The problem always comes back especially if you always in an area with no network signal
Warranty exchange! Samsung should replace it. Say won't read sim card. Or tmobile
Sent from my SGH-T999
It seems that it happens when the data signal is bad.
Yesterday i had to reboot more than 3 times inside in a 4h period.
Wth........
First & foremost,
How did you "unlock" your phone? Did you mess with the NV data??
Or were you a good boy & had T-Mobile do it for you?
It sort of sounds like T-Mobile may have disabled your SIM card altogether....which may happen if you screwed around with the NV data.
If it was properly unlocked by T-Mobile you should be able to stick whatever SIM card in there now. Easy to test, go down the street to your nearest Greek mobile telecom store & ask if you can test a prepaid SIM card in your phone. Assuming the GSM networks are to some degree similar to the US T-Mobile networks, you should even be completely in good shape using local GSM service.
*IF* you get the same issues with the local SIM card....well screw it then. Go protest in the streets about the austerity measures in effect at the moment. Or just be a lazy Greek bastard & demand 14 months salary paid, require retirement at age 50 and lastly *NEVER* pay property tax on anything.
/rant
Besides, you're in a marvelous country full of great food, drinks, parties and oh yeah nice women too. No Yiayia's tho.
Wtf you wasting time on stupid phones for hehe
puretone said:
How did you "unlock" your phone? Did you mess with the NV data??
Or were you a good boy & had T-Mobile do it for you?
It sort of sounds like T-Mobile may have disabled your SIM card altogether....which may happen if you screwed around with the NV data.
Click to expand...
Click to collapse
Well i have unlock the phone through internet. I had no issues for the past 2 months at all and yes i am using a local sim card from the beginning. The problem came up with the last upgrade!
Besides that i have a backup of the nv data but i am pretty sure that isnt the problem.
puretone said:
*IF* you get the same issues with the local SIM card....well screw it then. Go protest in the streets about the austerity measures in effect at the moment. Or just be a lazy Greek bastard & demand 14 months salary paid, require retirement at age 50 and lastly *NEVER* pay property tax on anything.
Click to expand...
Click to collapse
LOL? What is that? Everyone around the world is talking about the Greek people and have no clue of what it really happens. I work 12-14 hours per day including weekends.... i pay more than 600 Euros on taxes per month and i ll never get those money back since retirement is at 70 yo!!! Most of the people are like this. Foking politicians and goverments who have been stealing money for so many years. That was the problem and not the people!
I wish i knew why you mention all these!
sim card removed
I'm having the same issue with my s3
I tried to unlock it using this method
http://forum.xda-developers.com/showthread.php?t=2014982
I'm not sure if it worked, but perhaps messing with NV data screwed something up??
I upgraded to jelly bean 4.1.1
I tried cleaning the contacts on the sim
I replaced the sim at WIND
I even tried a factory reset
Nothing worked so far.
Has anyone figured out why it's doing this? Is it hardware related? software related?
vivamente said:
I'm having the same issue with my s3
I tried to unlock it using this method
http://forum.xda-developers.com/showthread.php?t=2014982
I'm not sure if it worked, but perhaps messing with NV data screwed something up??
I upgraded to jelly bean 4.1.1
I tried cleaning the contacts on the sim
I replaced the sim at WIND
I even tried a factory reset
Nothing worked so far.
Has anyone figured out why it's doing this? Is it hardware related? software related?
Click to expand...
Click to collapse
In the same boat as you...I thought i was the only one..
on wind's sgh-t999v Galaxy SIII ... unlocked it like you did, and I'm getting a no sim card, restart required error, get it about every 8 hours or so..
i ported my number over too, but it says under "my phone number" in settings.. has a completely different number than what I'm currently using.. not sure if that has any effect..
tried restoring to factory settings too.. nothing seems to work...
if anyone has any info that would be much appreciated...
From the cold boot and after the error message goes away, does your phone has data connection?
I got the same error message on my previous phone. However, it would not establish the data connection.
Watch this video to see if your phone behaves the same way --> http://www.youtube.com/watch?v=GRB-cPD-JlE
yee_fun said:
In the same boat as you...I thought i was the only one..
on wind's sgh-t999v Galaxy SIII ... unlocked it like you did, and I'm getting a no sim card, restart required error, get it about every 8 hours or so..
i ported my number over too, but it says under "my phone number" in settings.. has a completely different number than what I'm currently using.. not sure if that has any effect..
tried restoring to factory settings too.. nothing seems to work...
if anyone has any info that would be much appreciated...
Click to expand...
Click to collapse
VibrantThemer said:
From the cold boot and after the error message goes away, does your phone has data connection?
I got the same error message on my previous phone. However, it would not establish the data connection.
Watch this video to see if your phone behaves the same way -->
Click to expand...
Click to collapse
mine doesn't do that, I have a data connection almost instantly where I have a signal
the error goes away after a reboot, but the error stalks you, and you never know when it's going to strike..
sometimes when it's in my pocket waiting for a call, while i'm driving with a headset on, at night while i'm asleep
for me, it isn't consistent, but it eventually happens..
I intend on taking it to the repair center for wind next week once I get back home (with the family for the holidays)
I don't think this issue has anything to do with if the NV data was messed with because my husband and I have the same phone purchased the same day 6 months ago. We both get the same error message and it's does not always happen at the same time so I am not sure it has anything to do with the network either. When it happens to him, he tells me it's happening but it does not happen to me. I googled the error because it is annoying. I will guess now that this issue has to do with the Gallaxy s3 and the update to the firmware. I can't wait for a better update.
puretone said:
First & foremost,
How did you "unlock" your phone? Did you mess with the NV data??
Or were you a good boy & had T-Mobile do it for you?
It sort of sounds like T-Mobile may have disabled your SIM card altogether....which may happen if you screwed around with the NV data.
If it was properly unlocked by T-Mobile you should be able to stick whatever SIM card in there now. Easy to test, go down the street to your nearest Greek mobile telecom store & ask if you can test a prepaid SIM card in your phone. Assuming the GSM networks are to some degree similar to the US T-Mobile networks, you should even be completely in good shape using local GSM service.
*IF* you get the same issues with the local SIM card....well screw it then. Go protest in the streets about the austerity measures in effect at the moment. Or just be a lazy Greek bastard & demand 14 months salary paid, require retirement at age 50 and lastly *NEVER* pay property tax on anything.
/rant
Besides, you're in a marvelous country full of great food, drinks, parties and oh yeah nice women too. No Yiayia's tho.
Wtf you wasting time on stupid phones for hehe
Click to expand...
Click to collapse
Hi again
Since I know that there are a lot of people facing the same problem I thought it would be nice to give the solution on this kind of problem.
It seems that when you update via kies (of course on stock roms) something goes wrong. Recently I install the latest rom using odin and except that I found so many new things that I couldn't see before I also had no sim problem again.
So I am pretty sure that this kind of problem appears due to the kies updates. And from what I saw there where more.
If anyone else try the same please let me us know if it worked.
Good luck to u 2.
Btw yes I had that problem when the data signal was almost 0... Maybe 0.... Only then!
Sent from me
puretone said:
Besides, you're in a marvelous country full of great food, drinks, parties and oh yeah nice women too. No Yiayia's tho.
Wtf you wasting time on stupid phones for hehe
Click to expand...
Click to collapse
First of all I want to ensure you that has nothing to do with the way I unlocked the phone.
Second nv data is untouched.
3rd the problem came on after an update.
As I said after a clear fresh install without ba kups etc, starting from 0 the phone works great again and also there are options settings etc that I couldn't see before. Crazy but real. If anyone else do the same thing and make a fresh install with the latest rom he will agree with that.
So... As you said we make good parties and have nice womens... But how you will caption those moments those special (girls) moments without a nice camera (phone) ?
Have a good day hehe.
Sent from my SGH-T999 using Tapatalk 2
For those on the SGH-t999v version of the phone... the reason you are getting this "no sim error" is because of the firmware update to 4.1.1. I've sent my phone in for repairs and the best answer they could give to me was that there's an issue with the current jellybean.. not sure about the SGH-t999 standard versions though...
Unfortunately, I've had to revert back to ice cream ....and guess I have to wait till Lime Pie (OS 5) comes out...
The issue is not the NV data as I have used that method to unlock my phone as well.
Thank you for your replies. I'm relieved to know that it is not the nvdata menu that caused this problem.
I sent my phone in twice now and I've recieved it back for the second time today.
The first time resulted in further Sim card error messages. I'm keeping my fingers crossed in hopes that it does not appear again.
If op would be so kind to lead me to the right direction as to how to use Odin, I'd greatly appreciate it.
Hello,
A bit about my Nexus: Bought it online, it's the Domoco version, unlocked, rooted and been using just fine with many custom ROMs.
So yesterday morning, I was talking on the phone with a friend without any problem. After hanging up for a few hours, when I was about to call someone else, I realized my phone didn't have any signal at all. And it has been like that until now, about 48 hours.
It happened so suddenly without any warning. The phone has never been dropped and everything else working just fine.
So here's what I have tried:
- Restart the phone (multiple times)
- Batter pull (multiple times)
- Factory reset the phone (multiple times)
- Wipe cache and dalvik cache in CWM (multiple times)
- Downloaded SetCPU and set the minimum to 700Mhz (instead of 350Mhz)
- Reflash the ROM and tried with other Custom ROMs (I tried Xenon, Xylon, PA, and Carbon ROMs)
- Reflash the Radio and tried with other Radios too (I tried UILH1, XXLH1, SC04DOMLE3 and some others ...)
- I also went to Tmobile and request a new sim card - same problem.
- I borrowed a sim card from another Tmobile customer to try it on my phone - no signal - but the sim card works just fine on his phone.
I ran out of thing to try and I dont understand what happened ... anyone has an idea or something else for me to try ?
Anyone experience this before ?
Welcome too my hell. I have a playstore one now but my first Gnex was an international one and it has this same issue. Its a PCB problem a warranty would fix. I'm near Chicago and a few people have told me there is an electrical engineer downtown that fixes stuff like this. I don't have a price but I think something like this is your only option. Mine sadly is still a battery charger:thumbdown:
Sent from my Galaxy Nexus using xda premium
I know it sounds stupid, but have you tried toggling airplane mode? I run into the occasional loss of signal when im at work [fair to weak signal in the big metal box], and a reboot is the only thing that fixes it for me. Mines a play store model.
bodh said:
I know it sounds stupid, but have you tried toggling airplane mode? I run into the occasional loss of signal when im at work [fair to weak signal in the big metal box], and a reboot is the only thing that fixes it for me. Mines a play store model.
Click to expand...
Click to collapse
Ah yes, I actually did try that too but forgot to mention. I tried toggle airplane mode on and off, also the 2G only mode on and off. But it didn't help with anything.
Thanks for the suggestion.
JediDru said:
Welcome too my hell. I have a playstore one now but my first Gnex was an international one and it has this same issue. Its a PCB problem a warranty would fix. I'm near Chicago and a few people have told me there is an electrical engineer downtown that fixes stuff like this. I don't have a price but I think something like this is your only option. Mine sadly is still a battery charger:thumbdown:
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
So I guess I have to look for an electrician then, cause I have this phone just a little bit over a year so warranty is a no go for me.
Thanks for the idea.
PS: anyone else has more option for me ? I just wondered if I have bricked my phone ... cause I flashed lots of diff. ROMs to try out but never gotten a bricked phone before, could this be a bricked phone ?
Bricked refers to a phone that does what a brick does: nothing. It doesn't boot, it does not light or attempt to boot, it does nothing. This is a signal issue..I have no prior experience with docomo, but this thread came up on search: http://forum.xda-developers.com/showthread.php?t=1574018, maybe it'd be helpful. Have you converted it to yakju or takju and tried a google factory image?
And this: http://forum.xda-developers.com/showthread.php?t=1554150. If it is a circuit board, it kinda looks like s.o.l., and im sad to say that to you.
I wanted to let you know that I experienced the same issue. I bought the unlocked Docomo Galaxy Nexus, and had it working fine on T-Mobile for half a year, and then suddenly had no signal on Tuesday. Nothing I did - factory reset, battery in and out, sim card in and out - could fix it. Have you tried using different sim cards in your phone to see what works and what doesn't?
I figured out that my phone will accept AT&T, and actually does connect to T-Mobile while roaming (I used an international sim card). But, my phone will say "Cannot find mobile network" when any T-Mobile sim card is inserted.
chowabbajack said:
I wanted to let you know that I experienced the same issue. I bought the unlocked Docomo Galaxy Nexus, and had it working fine on T-Mobile for half a year, and then suddenly had no signal on Tuesday. Nothing I did - factory reset, battery in and out, sim card in and out - could fix it. Have you tried using different sim cards in your phone to see what works and what doesn't?
I figured out that my phone will accept AT&T, and actually does connect to T-Mobile while roaming (I used an international sim card). But, my phone will say "Cannot find mobile network" when any T-Mobile sim card is inserted.
Click to expand...
Click to collapse
I also have the same problem with the docomo phone. ATT Sim card works. Tried other's T-mobile sim cards and it doesn't work. I wonder if somehow the IMEI has been blocked by T-mobile.
wocman said:
I also have the same problem with the docomo phone. ATT Sim card works. Tried other's T-mobile sim cards and it doesn't work. I wonder if somehow the IMEI has been blocked by T-mobile.
Click to expand...
Click to collapse
I know others who bought their GNEX through the Play Store and those work just fine with T-mobile. I tried their sim cards in my phone and it doesn't work. I don't think T-mobile is intentionally blocking the docomo phones, because I'm getting T-mobile through roaming, when I use an international sim. My guess is they're doing something to the cell network that just somehow leaves our configuration out. Hopefully it's temporary, but who knows.
Worse case, I'll just purchase a Nexus 4, because I love 4G data for just $30/month with T-mobile. Anyone else got suggestions?
wocman said:
I also have the same problem with the docomo phone. ATT Sim card works. Tried other's T-mobile sim cards and it doesn't work. I wonder if somehow the IMEI has been blocked by T-mobile.
Click to expand...
Click to collapse
Alright, update on this and there' good news. I called Tmobile and they said my IMEI is actually Blocked. The reason, according to him, is that Tmobile usually sweep the network to clean up all "un-supported" devices, so my device is apparently one of them and therefore got blocked about 2 days ago.
So he said for this, he needs to escalate it to business support and they surely can unblock it for me, but I have to wait until Monday since they don't work on weekend. But well, that's surely a good news. phewwwwwwwwwwwwww !!!
So to all of you guys who are in the same situation, make sure you call Tmobile first before flashing crazy like I did LOL.
Thanks for all the help.
I'd love to know if you are able to get this unblocked and working as I have the same problem as of Tuesday. I was traveling and went into a TMO store, and they told me it was NOT IMEI blocked. In fact they looked at the IMEI and read the page and said 'it was not eligible for blocking'.
I called TMO to see if my phone is IMEI blocked, and through three levels of support the universal answer was no. I'm now fully confused because if it's a hardware issue, why did several people all have the same problem all on Tuesday. For those others who are having issues, can you see the TMO network but not connect to it? That's what I have, I can see TMO and AT&T but haven't been able to connect to either one since Tuesday.
simple23227 said:
Alright, update on this and there' good news. I called Tmobile and they said my IMEI is actually Blocked. The reason, according to him, is that Tmobile usually sweep the network to clean up all "un-supported" devices, so my device is apparently one of them and therefore got blocked about 2 days ago.
So he said for this, he needs to escalate it to business support and they surely can unblock it for me, but I have to wait until Monday since they don't work on weekend. But well, that's surely a good news. phewwwwwwwwwwwwww !!!
So to all of you guys who are in the same situation, make sure you call Tmobile first before flashing crazy like I did LOL.
Thanks for all the help.
Click to expand...
Click to collapse
I'll call up T-Mobile tomorrow and ask if they IMEI blocked my device. I had them reset my signal and give me a new SIM card, but didn't realize it could have been IMEI blocked. I'll give them a call on Monday and let you know what the result is. Maybe it won't be too late to cancel my order on that Nexus 4...
I'm quite confused. I've been told last Thursday in a TMO store and with tech support that I didn't have an IMEI block, and the same with three reps tonight. I know the Sim Card is good, and so I'm being told its a hardware issue. However, several of the same phones had the same issue on the same day, so I can't buy it's a hardware issue. Has anyone with this issue flashed a new or different radio into the phone, either before or after the service loss? I have not, running it as it came out of the box.
I just got off the phone with T-Mobile Support, and they told me the device is not blocked. The reason is that T-Mobile cannot block or unblock devices that are not registered to T-Mobile. So I'm back to square one on this.
chowabbajack - When did you first have a problem, last Tuesday? Did you prior to that do any flashing or radio changes to the phone?
We're in the same spot....
alexwinsberg said:
chowabbajack - When did you first have a problem, last Tuesday? Did you prior to that do any flashing or radio changes to the phone?
We're in the same spot....
Click to expand...
Click to collapse
I did not do any kind of flashing or radio changes prior to Tuesday, when I lost signal.
chowabbajack said:
I did not do any kind of flashing or radio changes prior to Tuesday, when I lost signal.
Click to expand...
Click to collapse
That makes me think its something to do with the radio software, because I am the same the problem overall doesn't seem as large as the number of phones I perceive were bought on the Docomo deal.
Ive been using the docomo version of the nexus as well on tmobile for almost a year and it was since last tuesday when it no longer recieved any singal. with some digging around and too many phone calls, I found that the imei number on the phone is not the same as the one under the battery. i have the generic 004999010640000 imei right now and it not sure how i got it. as i bought it unlocked.
what i have tried:
reboot, battery plug, reinsert sim, factory reset, root and flash, got a new sim card, relocked, unlocked
sim card works on other phones.
also i have called tmobile and samsung endlessly and this is what i got:
tmobile cannot unblock the imei since it is not from them.
samsung is redirecting me to their japan branch.
docomo i cannot reach.
my phone before last tuesday:
unrooted stock 4.2.1
been testing different things to see if there is any way to restore the imei
also using root explorer, i cannot find my efs folder....
I've got the same problem since last Tuesday with my GNex and T-Mobile.
Mine is not from docomo though, but the French phone provider SFR, unlocked through FDocomo apk.
Rooted phone, running 4.2.1., no changes whatsoever in the past month and it worked fine until Tuesday, so I don't think I'm responsible for having no signal.
Honestly, I am relieved to see we are quite a few to have this problem, and also very pissed at T-Mobile for causing all this. What should be the next step then? Is there any chances they fix the issue quickly? If not, I might just go to the competition. I've tried AT&T sim cards and they work fine.
vanessax17 said:
Ive been using the docomo version of the nexus as well on tmobile for almost a year and it was since last tuesday when it no longer recieved any singal. with some digging around and too many phone calls, I found that the imei number on the phone is not the same as the one under the battery. i have the generic 004999010640000 imei right now and it not sure how i got it. as i bought it unlocked.
what i have tried:
reboot, battery plug, reinsert sim, factory reset, root and flash, got a new sim card, relocked, unlocked
sim card works on other phones.
also i have called tmobile and samsung endlessly and this is what i got:
tmobile cannot unblock the imei since it is not from them.
samsung is redirecting me to their japan branch.
docomo i cannot reach.
my phone before last tuesday:
unrooted stock 4.2.1
been testing different things to see if there is any way to restore the imei
also using root explorer, i cannot find my efs folder....
Click to expand...
Click to collapse
I have the exact same generic IMEI number as you, which does not match the number under the battery. I'm not liking the news that you did flash and still no go. I'm a novice at this stuff so please keep us posted.
I have root, thats it, i get NO SIM in the notifications and have no data. Every now and then I would be able to restart to fix it,but now it seems its working either. ICCID is unknown in About phone. Everything else seems alright.
This is almost a brand new phone, only rooted. Had no new ROM installed on it. I restored it to the very first backup i made after rooting, same issue. I have a pending 4.3 update,which I have not updated yet.
Any idea what's going on ?
No one?
hardrock121 said:
I have root, thats it, i get NO SIM in the notifications and have no data. Every now and then I would be able to restart to fix it,but now it seems its working either. ICCID is unknown in About phone. Everything else seems alright.
This is almost a brand new phone, only rooted. Had no new ROM installed on it. I restored it to the very first backup i made after rooting, same issue. I have a pending 4.3 update,which I have not updated yet.
Any idea what's going on ?
Click to expand...
Click to collapse
My son was having issues with his HTC One's SIM card. Data was sporadic, no LTE, and he would get no SIM card errors. We took it in to the Sprint repair center in the area and they first tried blowing out the SIM card slot but ended up putting in a new SIM card which fixed the problem.
Hopefully the person who looks at your phone is competent as we had to make a few trips as we were told at one point that we didn't even need a SIM card since we were not going Global - this older guy was wrong. We ended up having this young woman take a look at it and she swapped it out ASAP and we were good. I'm going on a bit but I was somewhat floored that their repair tech gave info that was just wrong. I've had to go back a few other times (for other reasons) and I avoid that dude at all costs (straight to the young woman).
Unfortuantely, on note 2 the sim card is not even accesible. Its buried/sealed inside, unless sprint techs have a way to access it.I am surprised this is such a low occuring issue, that no one in this forum has this.
Same thing
Same thing happened to me 2 weeks ago, i had to order a new card
hammerchucker said:
My son was having issues with his HTC One's SIM card. Data was sporadic, no LTE, and he would get no SIM card errors. We took it in to the Sprint repair center in the area and they first tried blowing out the SIM card slot but ended up putting in a new SIM card which fixed the problem.
Hopefully the person who looks at your phone is competent as we had to make a few trips as we were told at one point that we didn't even need a SIM card since we were not going Global - this older guy was wrong. We ended up having this young woman take a look at it and she swapped it out ASAP and we were good. I'm going on a bit but I was somewhat floored that their repair tech gave info that was just wrong. I've had to go back a few other times (for other reasons) and I avoid that dude at all costs (straight to the young woman).
Click to expand...
Click to collapse
The "techs" there are a joke. The only people who can REALLY help are devs who they probably keep locked away in a safe house abroad. There hasn't been a single time when a phone carrier tech was remotely helpful for me.
And the SIM is on the same module as the SD card. IIRC they can swap out this entire module. How will they replicate the same iccid onto the new one? No clue. If they replaced it and your issue was fixed though they did it somehow. Or else your authentications would be all messed up (meid> mdn>min>HDR AN>profile 0 and 1>iccid...probably more I'm forgetting)
Sent from my SPH-L900. Please hit the thanks button if I helped you out!
Did anyone else have trouble activating their device on At&t? I gave them the IMEI and the representative said that it is not recognized as a smart phone in their system. Some BS.
Just popped the sim card out of my moto X, and into the 5x. Worked without any hassle. Didn't have to call them or anything.
Sent from my XT1053 using Tapatalk
I used a sim that I cut to micro sim, then to a nano sim when I got the phone but I didn't get LTE since its an old sim. Went to the store and got a nano sim, activated it over the phone and gave them the imei worked fine. This was the first weekend when phones were shipping.
https://www.reddit.com/r/nexus5x/co...esnt_work_with_att_lte_bands/?sort=confidence
This should help. In particular the comments.
Sent from my Nexus 5X using XDA Free mobile app
I have lte and service but the representative told me that it will probably go away until they fix the "name". She said my data plan would have to change from " iPhone data plan" to "Smartphone Data plan"
Sent from my Nexus 5X using Tapatalk
LR07 said:
Did anyone else have trouble activating their device on At&t? I gave them the IMEI and the representative said that it is not recognized as a smart phone in their system. Some BS.
Click to expand...
Click to collapse
I had an issue... I use it as my work phone, so I asked them to activate it. However, they came back a couple of hours later noting that they were unable to do it and that our AT&T rep suggested taking it into a corporate store. I did and they were able to activate it over the phone (stores can't mess with corporate accounts directly). Didn't hear why they were unable to do it through the usual channels. Good luck.
banksc said:
I had an issue... I use it as my work phone, so I asked them to activate it. However, they came back a couple of hours later noting that they were unable to do it and that our AT&T rep suggested taking it into a corporate store. I did and they were able to activate it over the phone (stores can't mess with corporate accounts directly). Didn't hear why they were unable to do it through the usual channels. Good luck.
Click to expand...
Click to collapse
I got it resolved. When i went in the store, the rep told me that my unlimited data plan had been taken off. He put it back on and everything was working. At&t is on some bullsh*t! Must be mad, Google is selling it unlocked
I had no problems when I walked in to the AT&T store (not authorized retailer, actual AT&T owned).
I told the rep that I needed to switch phones. Handed him my new Nexus 5X, commented it needed a nano sim, he grabbed one, scanned the barcode on the back of the phone, waited for his system to update, popped in new sim and within a few seconds the "LTE" came up and he said when it finished (initial) booting I would be good to go, I could hang out until then or leave if I needed to. He was correct. When I look online at my AT&T account my phone shows as an unknown device. - wait, just logged in to double check the terminology, it now is back to showing my old Galaxy S4.... that's strange. I clicked "manage my device" and it comes up with no phone image and just says "DEVICE". Either way, just go get a new SIM, they will scan the code and it will be golden.
I purchased a used Note 7 and it is locked to Bell Canada. I tried several unlocking services online to get an unlock code but all of them have been unsuccessful, they can't find an unlock code. Is there any other way to SIM unlock the 930W8 Note 7? Or is there a way to switch SIM lock from one carrier to another?
I haven't been able to use the phone because of this
Question: when did you purchase and why?
Sent from my VS995 using Tapatalk
markwebb said:
Question: when did you purchase and why?
Click to expand...
Click to collapse
How is that going to help him? You just want to be able to upset him if he says he purchased it post-recall?
Anyways, to the OP: It may be a long shot, but try to factory reset it without a SIM card installed. Then Factory reset it again after that WITH your non-Bell SIM card installed. I know what everyone is thinking: "wtf?" BUT...
I am suggesting this because when I got my "replacement" Note 7 after the first recall, I kept the SIM in the first phone while I set up the second phone. I used Smart Switch and installed all the apps again. One thing I noticed is that it didn't have my carrier's bloatware on it at all. It was like a phone purchased directly from Samsung to be carrier-free. After that, I removed the SIM from the first phone and installed it in the second phone. As soon as the second phone registered the SIM, the phone shut itself off, and factory-reset itself! Once it came back up, the phone had been wiped, and suddenly had my carrier's apps on it.
Because it is a recalled device and has been banned and probably will be disabled entirely quite soon. Needs to find a substitute phone.
But thanks and good luck on the advice!
Sent from my VS995 using Tapatalk
andoxviii said:
How is that going to help him? You just want to be able to upset him if he says he purchased it post-recall?
Anyways, to the OP: It may be a long shot, but try to factory reset it without a SIM card installed. Then Factory reset it again after that WITH your non-Bell SIM card installed. I know what everyone is thinking: "wtf?" BUT...
I am suggesting this because when I got my "replacement" Note 7 after the first recall, I kept the SIM in the first phone while I set up the second phone. I used Smart Switch and installed all the apps again. One thing I noticed is that it didn't have my carrier's bloatware on it at all. It was like a phone purchased directly from Samsung to be carrier-free. After that, I removed the SIM from the first phone and installed it in the second phone. As soon as the second phone registered the SIM, the phone shut itself off, and factory-reset itself! Once it came back up, the phone had been wiped, and suddenly had my carrier's apps on it.
Click to expand...
Click to collapse
Thanks for the suggestion, unfortunately it did not work. I believe the phone locks to the first carrier upon SIM insertion. It is normal for the phone to factory reset when you insert the SIM as it needs to load carrier apps / settings. If you can think of anything else to try, let me know. I'm trying to be hopeful...