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Hey guys,
Last week I was at the bar taking a picture from some nice girls, unfortanly my Desire slipped from my hand an fell pretty hard on the floor. It was off an didn't boot. After a night without the battery, the next day it booted and worked for an week, no problems at all. Yesterday my phone shutted off again and now I can't boot it at all again, left it the whole night at the charger, but that didn't seem to help, ive searched the forums but nothing helped. The strange thing is, that it worked for an week and now it doesn't anymore. Does someone knows a proper solution for this, my phone is rooted and RCMixHD 2.0 is running on it. help?
Ok, I found out that I still have warranty at my provider! But, do they start whining if they found out my phone has an custom rom?
arjen888 said:
Ok, I found out that I still have warranty at my provider! But, do they start whining if they found out my phone has an custom rom?
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Hi.
I think that more than for sure there will be problems if they are able to find that you have ROOT-ed your phone since this breaks the warranty. Anyway try leaving it without battery in for a day and see if this can make the phone boot up. You could also try another battery, if you have a friend with the same phone or you are able to go to a store and ask to try out a battery to see if that is the problem.
If that is your problem you can, I think go to warranty and say that your problem is the battery.
It would be recommended that you run a RUU if you are to go to warranty. If they find out you messed with the phone I think your warranty will be gone forever.
If the battery is not the problem, then I think you can't do anything, since your phone doesn't even boot up, but go to warranty and pray that they wont examine too deep and see the root.
Still I have one curiosity: the led is still showing that you are charging the phone (the orange, green led)?
UsManyDead said:
Still I have one curiosity: the led is still showing that you are charging the phone (the orange, green led)?
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Thanx for your reply, I tried another battery but that didn't help . The led doesnt show up if I put an charger in it (tried with different chargers/cables the phone isnt doing anything. The last time it stopped working I didn't use the phone for about 8 hours, and after that I booted and worked fine for an week. So hopefully he wil work again this evening so I can make him stock again for warranty.
arjen888 said:
Thanx for your reply, I tried another battery but that didn't help . The led doesnt show up if I put an charger in it (tried with different chargers/cables the phone isnt doing anything. The last time it stopped working I didn't use the phone for about 8 hours, and after that I booted and worked fine for an week. So hopefully he wil work again this evening so I can make him stock again for warranty.
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Hi.
As it sounds, it could be a motherboard problem, or the usb connection on the phone, or anything else, but since it isn't working with any battery then it is surely from the motherboard.
Hope it starts one more time so you can bring it to stock.
Even if this fails, there's nothing else to try but getting it to warranty and cross fingers.
Good luck.
I have randomly started experiencing a problem where my device would turn off randomly which has gradually gotten worse to the point where it's stuck in a boot loop sort thing and will shut off randomly during boot then restart.
The problem started by every now and then (sometimes not happening for a day at a time) the phone would turn off then turn back on again gradually getting worse. The problem started when I installed the latest update during the update the screen froze (no it was not interrupted in anyway and done officially through the phone) so after leaving it overnight and it not progressing I took the chance and removed the battery. it then turned on and finished the update without an issue. The phone has since as I explained got into a 'boot loop' sort scenario where it will work if the charger is plugged in but couldn't be a battery issue as doesn't turn off if I put it into download mode. Things I've tried: Doing a complete reset- Still no fix. and now today I entered download mode and re-installed the firmware which was successful but still no prevail?! What the hell could this be?! Thanks
samisthebest said:
I have randomly started experiencing a problem where my device would turn off randomly which has gradually gotten worse to the point where it's stuck in a boot loop sort thing and will shut off randomly during boot then restart.
The problem started by every now and then (sometimes not happening for a day at a time) the phone would turn off then turn back on again gradually getting worse. The problem started when I installed the latest update during the update the screen froze (no it was not interrupted in anyway and done officially through the phone) so after leaving it overnight and it not progressing I took the chance and removed the battery. it then turned on and finished the update without an issue. The phone has since as I explained got into a 'boot loop' sort scenario where it will work if the charger is plugged in but couldn't be a battery issue as doesn't turn off if I put it into download mode. Things I've tried: Doing a complete reset- Still no fix. and now today I entered download mode and re-installed the firmware which was successful but still no prevail?! What the hell could this be?! Thanks
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Click to collapse
Maybe it's a hardware issue
hi, where did you get the firmware? it could be corrupted. if I were you I would download again the firmware and reflash it.
after that I'll do a hard reset.
samisthebest said:
I have randomly started experiencing a problem where my device would turn off randomly which has gradually gotten worse to the point where it's stuck in a boot loop sort thing and will shut off randomly during boot then restart.
The problem started by every now and then (sometimes not happening for a day at a time) the phone would turn off then turn back on again gradually getting worse. The problem started when I installed the latest update during the update the screen froze (no it was not interrupted in anyway and done officially through the phone) so after leaving it overnight and it not progressing I took the chance and removed the battery. it then turned on and finished the update without an issue. The phone has since as I explained got into a 'boot loop' sort scenario where it will work if the charger is plugged in but couldn't be a battery issue as doesn't turn off if I put it into download mode. Things I've tried: Doing a complete reset- Still no fix. and now today I entered download mode and re-installed the firmware which was successful but still no prevail?! What the hell could this be?! Thanks
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Well i guess im not alone as i have the same exact problem as you do! WHich version do you have? I have the White T-Mobile version and i bought it the same week it was on sale i felt that i got a phone that was part of a bad batch because of some problems ive had with it but i didnt buy insurance for it. i was on LG's OS and it started to get worse and worse so i restored it and went to a lollipop rom. its still happening but it only reboots once. however, as soon as i start using apps it reboots on me. i want to unroot it but at the same time i dont want to go through the trouble of rooting it again. Any ideas of what it could be?
My problem just randomly started happening and i noticed this started happening strangely after my phone completely died on me and didnt want to turn on so i connected it to the charger and it started charging but had a yellow warning triangle somewhere on the screen.
EduardoZ714 said:
Well i guess im not alone as i have the same exact problem as you do! WHich version do you have? I have the White T-Mobile version and i bought it the same week it was on sale i felt that i got a phone that was part of a bad batch because of some problems ive had with it but i didnt buy insurance for it. i was on LG's OS and it started to get worse and worse so i restored it and went to a lollipop rom. its still happening but it only reboots once. however, as soon as i start using apps it reboots on me. i want to unroot it but at the same time i dont want to go through the trouble of rooting it again. Any ideas of what it could be?
My problem just randomly started happening and i noticed this started happening strangely after my phone completely died on me and didnt want to turn on so i connected it to the charger and it started charging but had a yellow warning triangle somewhere on the screen.
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Hey, nice to hear someone has the same issue, I however hvent had the yellow warning triangle come up yet, as an update all of a sudden it keeps turning off as soon as it boots even on charge!!!??? It just keeps getting gradually worse?! However I have noticed the battery % it shows when turned off is 100% and very randomly it displays 70% then when the phone boots it will show 2% for the 2 seconds it stays on before it dies?!
samisthebest said:
Hey, nice to hear someone has the same issue, I however hvent had the yellow warning triangle come up yet, as an update all of a sudden it keeps turning off as soon as it boots even on charge!!!??? It just keeps getting gradually worse?! However I have noticed the battery % it shows when turned off is 100% and very randomly it displays 70% then when the phone boots it will show 2% for the 2 seconds it stays on before it dies?!
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Wait now it reboots on you even if its charging? I too started noticing that with my battery . if I turn it off and charge it it and lets say it says its at 75% well I turn it on and its like at 40%? I really don't want to buy another battery but I actually hope the battery is the culprit. There's a guy with a G3 in my school I'm going to see if he let's me try his battery out on my phone I'll keep you posted
EduardoZ714 said:
Wait now it reboots on you even if its charging? I too started noticing that with my battery . if I turn it off and charge it it and lets say it says its at 75% well I turn it on and its like at 40%? I really don't want to buy another battery but I actually hope the battery is the culprit. There's a guy with a G3 in my school I'm going to see if he let's me try his battery out on my phone I'll keep you posted
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Hey how did you go? Managed to get mine to let me use it when connected by doing ANOTHER factory reset
samisthebest said:
Hey how did you go? Managed to get mine to let me use it when connected by doing ANOTHER factory reset
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Hey sorry for taking so damn long on replying i've been busy studying for some exams.
I've got good news for you though, i took my phone in to T-Mobile and showed them my problem. Without me putting much effort into persuading them, they shipped me a new phone, and no i didn't pay for insurance on T-Mobile, this was covered by LG's 1 year Manufacturers warranty!
Anyways, I received the device but did not receive a battery. So i tried my battery on the new one and what do you know? SAME PROBLEM!
So yea you should either try to unroot the phone and take it to the store but don't mention that you think its the battery, they'll send you a new phone! Then just buy a battery online or call them after a few days and say your problem is still occurring with the new phone and see if they send you a replacement battery, im a little skeptical on this second option as id rather keep this new phone haha
EduardoZ714 said:
Hey sorry for taking so damn long on replying i've been busy studying for some exams.
I've got good news for you though, i took my phone in to T-Mobile and showed them my problem. Without me putting much effort into persuading them, they shipped me a new phone, and no i didn't pay for insurance on T-Mobile, this was covered by LG's 1 year Manufacturers warranty!
Anyways, I received the device but did not receive a battery. So i tried my battery on the new one and what do you know? SAME PROBLEM!
So yea you should either try to unroot the phone and take it to the store but don't mention that you think its the battery, they'll send you a new phone! Then just buy a battery online or call them after a few days and say your problem is still occurring with the new phone and see if they send you a replacement battery, im a little skeptical on this second option as id rather keep this new phone haha
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Hi, even i am having this problem, my phone is a D855 and in my country (Mozambique) i am not using a contract so its different than US, we have a LG store here but in the LG website our country is not stated. So only way is to go to a trusted Store that repairs phone here. My question is that, when its not connected in the charger it just keeps reboting (the notification LED doesnt even blink) infinite times. At first i thought it was a software but after going from Stock to Cloudy to CandyRom the problem was still there. Then after i plugged in a charger the phone would succesfully boot up and i could use it normally but had to stay connected on a charger. So what have you done to fix this? Did you replace the battery with a new one and then it stopped rebooting?? Please help me as i want to buy a new battery but first want to confirm if its the battery at fault....
skullzboy said:
Hi, even i am having this problem, my phone is a D855 and in my country (Mozambique) i am not using a contract so its different than US, we have a LG store here but in the LG website our country is not stated. So only way is to go to a trusted Store that repairs phone here. My question is that, when its not connected in the charger it just keeps reboting (the notification LED doesnt even blink) infinite times. At first i thought it was a software but after going from Stock to Cloudy to CandyRom the problem was still there. Then after i plugged in a charger the phone would succesfully boot up and i could use it normally but had to stay connected on a charger. So what have you done to fix this? Did you replace the battery with a new one and then it stopped rebooting?? Please help me as i want to buy a new battery but first want to confirm if its the battery at fault....
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Hello buddy, sorry for taking so long to reply. Im usually not on XDA too much. Yes i solved my issue with a new battery. I tried my bad battery on 2 lg g3s and it rebooted both. I also unrooted my phone and flashed a completely stock update and was still having that issue.
I hope my response isnt too late for you!
No problem bro! Got a new battery and do far my phone doesnt reboot, but the only problem i am having is that my phone shutsdown at 30% battery and when trying to turn on it says it has 0%
EduardoZ714 said:
Hello buddy, sorry for taking so long to reply. Im usually not on XDA too much. Yes i solved my issue with a new battery. I tried my bad battery on 2 lg g3s and it rebooted both. I also unrooted my phone and flashed a completely stock update and was still having that issue.
I hope my response isnt too late for you!
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Im having the same problem gotba new battery and no different so annoying
Best thing just happened. I had the G3 for a while and my first one had an issue and had to get a warranty replacement. Long story short... I got two more G3s from T-Mobile that were defective and most carries have a policy where if you get 3 warranty replacements you can chose a different phone. To wrap it up, you can ask for a phone of equal or lesser value when purchased from the carrier (I bought mine off eBay and they didn't even notice, I spoke to several reps and no one caught on.) So they can either send you a whole new phone, a new battery, or in my case: I received a new LG G4 since I had gone through three which pretty much anyone can do with a bad battery.
Guys. Im having this same exact problem on my LGG3!!!
Expired Battery or Faulty Power Button could be the culprit
This issue just started happening to my LG G3 over the last 2 weeks. I've had my LG G3 for exactly 15 months and all of a sudden it started cycling endlessly and if it did get to my locked screen and i tried to unlock it it would just restart again.
I found that when I plugged in the device to a wall charger or high power power brick, it would halt the reboots but otherwise it would get stuck in an endless cycle of partial reboots (when it did stop after plugging in, I would find all my apps still open and waiting for me, so they weren't real power cycles).
One of my coworkers has a newer LG G3, so we swapped batteries and immediately he had the cycling issue on his phone and with his battery in my phone the issue vanished.
On closer inspection, my battery was a few months past its expiration (FYI to anyone with a LG G3 - your battery will expire more or less exactly as its warranty protection does!), so went and bought a new battery and everything is fine now.
For those of you who have tried replacing the battery and find it still occurs, another coworker said his wife had a similar issue on a different device and it was resolved by having the power button replaced, so it is possible that this could be a factor also and you should have your phone sent in for inspection/repair.
Hope this is helpful for some of you.
Sarah.Minchom said:
This issue just started happening to my LG G3 over the last 2 weeks. I've had my LG G3 for exactly 15 months and all of a sudden it started cycling endlessly and if it did get to my locked screen and i tried to unlock it it would just restart again.
I found that when I plugged in the device to a wall charger or high power power brick, it would halt the reboots but otherwise it would get stuck in an endless cycle of partial reboots (when it did stop after plugging in, I would find all my apps still open and waiting for me, so they weren't real power cycles).
One of my coworkers has a newer LG G3, so we swapped batteries and immediately he had the cycling issue on his phone and with his battery in my phone the issue vanished.
On closer inspection, my battery was a few months past its expiration (FYI to anyone with a LG G3 - your battery will expire more or less exactly as its warranty protection does!), so went and bought a new battery and everything is fine now.
For those of you who have tried replacing the battery and find it still occurs, another coworker said his wife had a similar issue on a different device and it was resolved by having the power button replaced, so it is possible that this could be a factor also and you should have your phone sent in for inspection/repair.
Hope this is helpful for some of you.
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I've had the same issue since February, when my phone was about 17 months old. It kept turning off saying SIM card not detected. I tried replacing the SIM card and washing that area with alcohol with no luck. Then I replaced the battery with a second one that came with the phone which I'd never used, but I noticed no difference. It also has no phone service for several hours without my knowledge. LG just told me to reset the phone, but it looks like that doesn't work from what I've read. T-Mobile said they'd give me a new phone but there are no G3s in stock and offered me a Samsung 3, which is three years old, so I am worried that it won't be able to handle the software updates. It's ridiculous that a phone that costs this much won't even last long enough for me to pay it off. My last phone was an Iphone, which I had for more than four years.
I had the exact same problem a few weeks ago, posted a detailed explanation of the problem and got 0 replies and a few hundred views (thanks guys!)
Easy answer:
Replace your battery
Thats what I did, and the problem is now gone. When you do get a new battery make sure you drain it completely first, then charge it for 4 hours without exceptions.
I tried factory resetting, installing a new firmware, going to stock and going to custom but nothing worked.
The girl in the shop where i bought the battery surprised me, i just asked her if they had one available and her immediate reply way "why, is your g3 stuck in a boot loop?", apparently EVERY SINGLE PERSON that bought a g3 battery from them had the exact same issue.
Now the problem is gone, and my phone actually lasts longer than before.
skullzboy said:
No problem bro! Got a new battery and do far my phone doesnt reboot, but the only problem i am having is that my phone shutsdown at 30% battery and when trying to turn on it says it has 0%
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Hey, I am having the EXACT same issue. LG G3 was stuck in an endless loop, replaced the battery, now it works down to about 30% and shuts off. When I try to restart it says 0%. I even tried a third different battery, and still getting that 30% shutdown. Did you ever figure out what it was? I am wondering is it something to do with how the phone reads the battery charge i.e. does it think the battery is dead when it gets to 30%? It has e stumped!! Any advice would be most welcome. Thanks.
wtf,actually same with my LG G3,after when I bought a new battery. Shutsdown at 30% and it says has 0%.
same problem
bmoremotivated said:
Guys. Im having this same exact problem on my LGG3!!!
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I HAVE THE SAME PROBLEM help PLEAAAAASE
This phone is quite old but I've only recently had the courage to open it up to try to fix it.
I've tried to flash the stock firmware when I could access recovery mode but it says that it couldn't install it from the SD Card.
I've tried plugging it in to my computer but the phone doesn't boot.
The phone wasn't rooted or messed with in anyway. The battery life on it just slowly went down and down until it is in the state now where it can't get past the boot logo. It doesn't even get to the boot animation either.
I'm just seeing if I can try to restore the phone to its former glory at all, whether it be a parts replacement or a software fix.
Trainer_Red said:
This phone is quite old but I've only recently had the courage to open it up to try to fix it.
I've tried to flash the stock firmware when I could access recovery mode but it says that it couldn't install it from the SD Card.
I've tried plugging it in to my computer but the phone doesn't boot.
The phone wasn't rooted or messed with in anyway. The battery life on it just slowly went down and down until it is in the state now where it can't get past the boot logo. It doesn't even get to the boot animation either.
I'm just seeing if I can try to restore the phone to its former glory at all, whether it be a parts replacement or a software fix.
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It's a great phone!
Just got mine working.... It was so nicely built.
Of course, it's waaaay beyond really practical but it works well. Even the camera is still good as long as you replace the rear cover-plus-lens
You need to replace the battery...cheap from eBay
Replacing it however, is very difficult to do well so find a shop
kolembo said:
It's a great phone!
Just got mine working.... It was so nicely built.
Of course, it's waaaay beyond really practical but it works well. Even the camera is still good as long as you replace the rear cover-plus-lens
You need to replace the battery...cheap from eBay
Replacing it however, is very difficult to do well so find a shop
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Click to collapse
I actually managed to remove the battery to see if the battery was the problem in anyway. It still acts the same way when the battery is removed. I would spend the money to buy a new battery but I just want to make sure that it is the most likely problem.
Re-download your recovery firmware... Sometimes it's as simple as a corrupt file - is happened to me! Also, Leave it plugged in over night with the battery on.... It won't rescue the battery if it's dead but it's happened when with my last battery it was dead and the overnight got it to at least boot up and switch on before it powered off again.
It's worth getting it running. The only phone slimmer now is the Moto...and that has a huge camera bump!
The screen is great, the colors are lovely and if it's stock firmware, EMUI is at its quirky best.
It's a great feeling in the hands and I'm enjoying using it again.
kolembo said:
Re-download your recovery firmware... Sometimes it's as simple as a corrupt file - is happened to me! Also, Leave it plugged in over night with the battery on.... It won't rescue the battery if it's dead but it's happened when with my last battery it was dead and the overnight got it to at least boot up and switch on before it powered off again.
It's worth getting it running. The only phone slimmer now is the Moto...and that has a huge camera bump!
The screen is great, the colors are lovely and if it's stock firmware, EMUI is at its quirky best.
It's a great feeling in the hands and I'm enjoying using it again.
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Click to collapse
A big problem is that my phone won't install the firmware from SD Card for some reason. I've also tried to charging but that no use.
Have you tried copying the firmware to phone internal memory?
kolembo said:
Have you tried copying the firmware to phone internal memory?
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It won't boot into recovery when plugged into my computer.
Edit: I managed to boot into system and use the local update function to install the firmware. It works once again! This phone has been dead for a couple years now and I'm glad to see it back now. I ripped the ribbon cable for the battery so I'm gonna buy a new one. Thanks for the help!
Been using my 5x for 18 months or so, standard Android 7.1, etc. Pulled it out of my pocket a couple hours ago and it is totally dead! Had about 75% battery when last used.
I'm unable to get any response out of it, no charging indicator, power + volume keys doesn't work. Just totally dead.
Any ideas? Will Google replace it for a fee? I'm on a trip for another few days and will really miss it -- hope I don't need it for something important.
Sent from my SM-T700 using Tapatalk
Same happened to me while ago. But still no luck with this. To fix I believe I need access to boot menu which I couldn't
Update: For some reason, I was able to get into the initial screen that you get by holding power and volume down. However, none of the three options work from there. All I get is a Google logo for several second and return to darkness.
Sent from my SM-T700 using Tapatalk
You can read about Nexus 5X bootloop on this forum. Its a hardware problem.
Sent from my Nexus 5X using Tapatalk
shut_down said:
You can read about Nexus 5X bootloop on this forum. Its a hardware problem.
Sent from my Nexus 5X using Tapatalk
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Aargh! I was afraid that might be the problem.
Sent from my SM-T700 using Tapatalk
rochrunner said:
Aargh! I was afraid that might be the problem.
Sent from my SM-T700 using Tapatalk
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my nexus 5x is going to die . i opdate it too android 8 and work with telegram . then it turn off and is not turn on . after 1 day when press power key the notification light is turn on. i cant go to recovery or downloaD mod . please help me
Mine did this exact thing and it was the bootloop problem, though it didn't bootloop. It acted like yours did.
Your best hope if you're going on a trip soon, is try the method that turns off the big cores. If you don't have an unlocked bootloader, try putting it in the freezer or an ice bath, and maybe it'll boot long enough to unlock the bootloader. Mine would get into recovery using that method so I could wipe the cache and adb the OTA. It also tried to boot longer, but never would boot.
All the phones act differently and you may get lucky.
Mine never booted until I used a hairdryer on the motherboard. But it immediately froze after booting. Then actually did start bootlooping. Only using a heatgun got it to boot where I could pull my data off of it. But it died relatively quickly. Then I got it to act normal for 9 hours after using a heatgun at higher temp. After that I could heatgun it again and get it to boot, but it would very quickly die again. The fix that turns off the big cores was not out then, so I don't know if it would have fixed it.
Voicebox said:
Mine did this exact thing and it was the bootloop problem, though it didn't bootloop. It acted like yours did.
Your best hope if you're going on a trip soon, is try the method that turns off the big cores. If you don't have an unlocked bootloader, try putting it in the freezer or an ice bath, and maybe it'll boot long enough to unlock the bootloader. Mine would get into recovery using that method so I could wipe the cache and adb the OTA. It also tried to boot longer, but never would boot.
All the phones act differently and you may get lucky.
Mine never booted until I used a hairdryer on the motherboard. But it immediately froze after booting. Then actually did start bootlooping. Only using a heatgun got it to boot where I could pull my data off of it. But it died relatively quickly. Then I got it to act normal for 9 hours after using a heatgun at higher temp. After that I could heatgun it again and get it to boot, but it would very quickly die again. The fix that turns off the big cores was not out then, so I don't know if it would have fixed it.
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I was on a trip when it happened, but miraculously survived without access to Google Maps, SMS, FB, etc. Returning home, I was very impressed with Google support. I put in for a callback on my home phone, received a call in less than a minute, and they are replacing my phone (with a refurb) free as a "warranty extension" (phone about 18 mos. old). So I should be back in business in a couple days. In the meantime, I'm finding it kinda liberating to not have to be carrying the phone around, remembering to put it on the charger, etc.
rochrunner said:
I was on a trip when it happened, but miraculously survived without access to Google Maps, SMS, FB, etc. Returning home, I was very impressed with Google support. I put in for a callback on my home phone, received a call in less than a minute, and they are replacing my phone (with a refurb) free as a "warranty extension" (phone about 18 mos. old). So I should be back in business in a couple days. In the meantime, I'm finding it kinda liberating to not have to be carrying the phone around, remembering to put it on the charger, etc.
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Click to collapse
Yeah, they replaced mine at 14 or 15 months in. By then it was such an issue that the tech guy didn't even bother making me do all the troubleshooting steps before he said he was handing me off to the guy to set up the replacement.
Mine just did this to me. It's my second 5X and this time nearly 6 months elapsed before it died so I couldn't use the Amazon return process (my first one started bootlooping in less than 2 weeks).
Had the phone 100% charged, slipped it into my pocket, took it out during lunch and it refused to boot. Can't even get into recovery.
I'll put it into my freezer tonight to see if I can at least get it to boot long enough for me to retrieve a few photos that I hadn't backed up in the cloud.
I wonder if my frequent use of the phone as a car GPS contributed to this. My friend's 5X has not crapped out on him since he bought it in 2015...
Google Pixel, here I come!
Edit: Freezer worked, and in fact the phone is still alive, but I'm not cancelling my Pixel order regardless
machoman1337 said:
Mine just did this to me. It's my second 5X and this time nearly 6 months elapsed before it died so I couldn't use the Amazon return process (my first one started bootlooping in less than 2 weeks).
Had the phone 100% charged, slipped it into my pocket, took it out during lunch and it refused to boot. Can't even get into recovery.
I'll put it into my freezer tonight to see if I can at least get it to boot long enough for me to retrieve a few photos that I hadn't backed up in the cloud.
I wonder if my frequent use of the phone as a car GPS contributed to this. My friend's 5X has not crapped out on him since he bought it in 2015...
Google Pixel, here I come!
Edit: Freezer worked, and in fact the phone is still alive, but I'm not cancelling my Pixel order regardless
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hi, i got the dead nexus5x too
How long you putted in the freezer?
After freezing event, phones works as usual? or it worked a few ours, than dead?
Thank you.
maltinbay said:
hi, i got the dead nexus5x too
How long you putted in the freezer?
After freezing event, phones works as usual? or it worked a few ours, than dead?
Thank you.
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Click to collapse
1 hour. It works as usual. Hasn't died since I took it out, but I'm not getting my hopes up.
hey guys - I'm troubleshooting this device for a lady friend - this exact thing just happened to her haha she's running all stock everything, I was able to get to the default bootloader/choose recovery etc screen but when I selected recovery, like you all, it just bootlooped a couple times, then played the entire boot animation, then died again...
if I do this freezer thing, can the wug's toolkit aid me in flashing some custom stuff to make it a little easier to mess around with? i.e. put on kernel adiutor and turn off the big cores like someone mentioned?? anyone know the thread where I could root purely from bootloader screen + computer? the toolkit seems to require normal access to the OS to function, right?
thanks in advance
machoman1337 said:
Mine just did this to me. It's my second 5X and this time nearly 6 months elapsed before it died so I couldn't use the Amazon return process (my first one started bootlooping in less than 2 weeks).
Had the phone 100% charged, slipped it into my pocket, took it out during lunch and it refused to boot. Can't even get into recovery.
I'll put it into my freezer tonight to see if I can at least get it to boot long enough for me to retrieve a few photos that I hadn't backed up in the cloud.
I wonder if my frequent use of the phone as a car GPS contributed to this. My friend's 5X has not crapped out on him since he bought it in 2015...
Google Pixel, here I come!
Edit: Freezer worked, and in fact the phone is still alive, but I'm not cancelling my Pixel order regardless
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Click to collapse
WTF!!!!!!! My ****ing dad's nexus died! WTFFFFFFFFFFFFFFFF!!!!! **** YOUR UGLY BODY!!!
purplepenguin said:
hey guys - I'm troubleshooting this device for a lady friend - this exact thing just happened to her haha she's running all stock everything, I was able to get to the default bootloader/choose recovery etc screen but when I selected recovery, like you all, it just bootlooped a couple times, then played the entire boot animation, then died again...
if I do this freezer thing, can the wug's toolkit aid me in flashing some custom stuff to make it a little easier to mess around with? i.e. put on kernel adiutor and turn off the big cores like someone mentioned?? anyone know the thread where I could root purely from bootloader screen + computer? the toolkit seems to require normal access to the OS to function, right?
thanks in advance
Click to expand...
Click to collapse
I believe you should be able to get the phone to stay alive long enough to do everything you mentioned, after a freezer treatment.
In my case, the phone has actually stayed alive continuously after the freezer treatment but I'm not getting my hopes up.
Alex Wood said:
WTF!!!!!!! My ****ing dad's nexus died! WTFFFFFFFFFFFFFFFF!!!!! **** YOUR UGLY BODY!!!
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Click to collapse
lolwut?
Same things happened to my phone...it was 50% charged and all of sudden... The phone went off...still trying to find out....
Just happened to me.
Phone died while in standby on my desk, black screen and no luck booting or anything. I was assuming the worst, it's been only 1 year since i bought it.
I dig out my screwdrivers kit, removed the back cover and disconnected the battery. After a few minutes i reconnected it and the phone was alive and kickin' again. No bootlop whatsoever.
Now it's working fine, i hope it keep doing that for long time. @machoman1337 yours is still fine or died again?
Thanks
.bucch said:
Just happened to me.
Phone died while in standby on my desk, black screen and no luck booting or anything. I was assuming the worst, it's been only 1 year since i bought it.
I dig out my screwdrivers kit, removed the back cover and disconnected the battery. After a few minutes i reconnected it and the phone was alive and kickin' again. No bootlop whatsoever.
Now it's working fine, i hope it keep doing that for long time. @machoman1337 yours is still fine or died again?
Thanks
Click to expand...
Click to collapse
I bought a Pixel so I haven't tested my 5X since my black-screen happened. It's still in my drawer.
machoman1337 said:
I bought a Pixel so I haven't tested my 5X since my black-screen happened. It's still in my drawer.
Click to expand...
Click to collapse
Oh, I see. Thanks anyway.
I'll see for myself.
there's a nexus 5x extinction in progress
there we'll be no nexus 5x alive in a while
having nothing but rubbish in your hand after 2-3 years is not a pleasure and this is a shame for lg
so I woke up this morning and the phone was off, i tried to turn it on with no luck. Plug in the original OEM charger and been getting stuck in bootloop.
tried to follow recovery mode but everytime i get to the "fastboot" screen and try to toogle the menu, the phone reset back to the "Google" logo....so now i can't even enter recovery mode to side load. have anyone run into this issue before? and what is the solution?
thanks
So after i let the phone run out of the battery, i noticed the no battery icon keep flashing. plus when i was only holding down the Volume down button, i can go to fastboot mood. it seems like the power button is stuck causing the phone to reset all the time. I think this is a hardware issue.
lpiratel said:
So after i let the phone run out of the battery, i noticed the no battery icon keep flashing. plus when i was only holding down the Volume down button, i can go to fastboot mood. it seems like the power button is stuck causing the phone to reset all the time. I think this is a hardware issue.
Click to expand...
Click to collapse
Are you BL locked or unlocked? If unlocked, you can at least try installing the factory image (with or without the -w) and see what it does.
sliding_billy said:
Are you BL locked or unlocked? If unlocked, you can at least try installing the factory image (with or without the -w) and see what it does.
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Click to collapse
unfortunately, BL is locked and I can't do anything that I know of on my end. Time to go back to my back up oneplus 3T
lpiratel said:
unfortunately, BL is locked and I can't do anything that I know of on my end. Time to go back to my back up oneplus 3T
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Click to collapse
Can you see the device in Fastboot with fastboot devices from a command prompt? Are you locked and not unlockable (Verizon) or just not unlocked? If just not unlocked you could try unlocking the BL (assuming you had at least toggled OEM Unlocking in developer settings)? I don't know if the command works on a locked BL (I suspect it doesn't, but it is worth a try), but fastboot reboot fastboot would get you to fastbootd where you can do ADB sideload.
sliding_billy said:
Can you see the device in Fastboot with fastboot devices from a command prompt? Are you locked and not unlockable (Verizon) or just not unlocked? If just not unlocked you could try unlocking the BL (assuming you had at least toggled OEM Unlocking in developer settings)? I don't know if the command works on a locked BL (I suspect it doesn't, but it is worth a try), but fastboot reboot fastboot would get you to fastbootd where you can do ADB sideload.
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Click to collapse
my phone is not Version version, bought it directly from google. oem is unlocked for sure. I tried the command, but it keep restarting after 3 seconds in fastboot mode. I think the power button board is messed up.
lpiratel said:
my phone is not Version version, bought it directly from google. oem is unlocked for sure. I tried the command, but it keep restarting after 3 seconds in fastboot mode. I think the power button board is messed up.
Click to expand...
Click to collapse
Suggestion: Call Google support
lpiratel said:
my phone is not Version version, bought it directly from google. oem is unlocked for sure. I tried the command, but it keep restarting after 3 seconds in fastboot mode. I think the power button board is messed up.
Click to expand...
Click to collapse
Homeboy76 said:
Suggestion: Call Google support
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Click to collapse
Same suggestion as Homeboy at this point. Sorry.
lpiratel said:
so I woke up this morning and the phone was off, i tried to turn it on with no luck. Plug in the original OEM charger and been getting stuck in bootloop.
tried to follow recovery mode but everytime i get to the "fastboot" screen and try to toogle the menu, the phone reset back to the "Google" logo....so now i can't even enter recovery mode to side load. have anyone run into this issue before? and what is the solution?
thanks
Click to expand...
Click to collapse
They will rma it, I had a similar issue on my pixel 2 (slot unbootable load error) and they shipped me once right away.
lpiratel said:
So after i let the phone run out of the battery, i noticed the no battery icon keep flashing. plus when i was only holding down the Volume down button, i can go to fastboot mood. it seems like the power button is stuck causing the phone to reset all the time. I think this is a hardware issue.
Click to expand...
Click to collapse
This just happened to me yesterday. Plugged my Pixel 3 XL in to the wall charger and it immediately went into a bootloop. Nothing would stop it as if it were a hardware issue. Tried to boot into recovery and fastboot but it would immediately bootloop again. Eventually after the battery died I was able to start it up and get it working again. My issue now is that I'm worried it will happen in the future. Didn't plan on upgrading but might have to move to the 4 XL as I use this phone for work.
holy crap - this happened to my wife's phone last week. We ended up getting a Pixel 3A XL for her.
She plugged in her 3XL at around 10% and it started boot looping. I couldnt' do anything with it. The only way I could try and keep it on is blasting it with a flipped can of CO2. I tried everything from factory reset to reflashing. Finally I gave up, and let it sit for a week. Started the phone, and it stayed on for 3 days and let the battery drain again to 10% - plugged the phone it and it started bootlooping again. I'm wondering if the battery just gave out. I wonder if we can see if there is some manufacturing correlation here, maybe all of our phones came from the same batch. I ended up buying in Nov 2018 for Black Friday sale.
Hey i'm currently going through this exact issue right now with my Pixel 3 XL. However my phone is out of warranty, it expired back in november, anyone has had experience with Google over the handling of this issue once the phone is out of warranty?
Would be great for your feedback! literally cried when this happened. I experienced the bootloop issue with the 6P. couldn't believe it was happening again with a phone of lifespan still less than 2 years.
Thanks!
hazeem96 said:
Hey i'm currently going through this exact issue right now with my Pixel 3 XL. However my phone is out of warranty, it expired back in november, anyone has had experience with Google over the handling of this issue once the phone is out of warranty?
Would be great for your feedback! literally cried when this happened. I experienced the bootloop issue with the 6P. couldn't believe it was happening again with a phone of lifespan still less than 2 years.
Thanks!
Click to expand...
Click to collapse
I'd simply try to get support for this, it looks like the next big flaw and is likely class action lawsuit material, assuming hardware failure can be proven - to which I have not a single doubt in my mind, from reading alone the reports a few red flags can be seen instantly!
From not being able to reach fastboot or get past Google logo it appears to be the UFS storage chip that went bad! However it also seems that there's a relation to the charging mechanism, potentially involving the battery itself..
I think we'll start to see more an more reports about this flaw the next month, I hope not but after all Google released to the public on hardware level alone I wouldn't be surprised either - don't get me wrong, I love their devices and most Nexus and Pixel in daily use, I wouldn't even consider switching to another brand as love those devices to much but after all the years I also know that Google doesn't always execute their plans well on hardware level! Their 'lemon count' is statistically higher than elsewhere!
Good luck everyone, I'm definitely keeping an eye on this thread and issue!
Sent from my Google Pixel 3 XL using XDA Labs
This *just* happened to me, too! Happened at 330pm EDT right before I had a meeting, so I had to quickly swap the sim into another phone. I'm also out of warranty, and the fact that there are a number of us reporting this same issue in a quick span of time leads me to think this is something on Google's end
Sam Nakamura said:
I'd simply try to get support for this, it looks like the next big flaw and is likely class action lawsuit material, assuming hardware failure can be proven - to which I have not a single doubt in my mind, from reading alone the reports a few red flags can be seen instantly!
From not being able to reach fastboot or get past Google logo it appears to be the UFS storage chip that went bad! However it also seems that there's a relation to the charging mechanism, potentially involving the battery itself..
I think we'll start to see more an more reports about this flaw the next month, I hope not but after all Google released to the public on hardware level alone I wouldn't be surprised either - don't get me wrong, I love their devices and most Nexus and Pixel in daily use, I wouldn't even consider switching to another brand as love those devices to much but after all the years I also know that Google doesn't always execute their plans well on hardware level! Their 'lemon count' is statistically higher than elsewhere!
Good luck everyone, I'm definitely keeping an eye on this thread and issue!
Sent from my Google Pixel 3 XL using XDA Labs
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Click to collapse
Since my original reply to this post, it has happened a couple of more times on my phone. Both times I've noticed the phone gets extremely hot but as soon as the battery dies and the temperature cools for a while, the phone will power back on. My uneducated guess is that something in the processor or battery connection is causing the phone to overheat. Excuse the layman's terms lol.
I too have been a big fan of the Nexus and PIxel lineups over the years but my reason for upgrading to the newer model was always because my old phone had some sort of hardware defect. Galaxy Nexus microphone died, Nexus 6P wouldn't power on, OG PIxel bootlooped. Pixel 2 XL had screen issues. Pixel 3 XL, here we are now lol. Each one lasted me at least over a year and the software is unmatched in my opinion. I'm proud of how far they've come with software, hardware and camera. I just wish they'd put a little "oomph" in their quality control department.
Google doesn't help with bootloop
hazeem96 said:
Hey i'm currently going through this exact issue right now with my Pixel 3 XL. However my phone is out of warranty, it expired back in november, anyone has had experience with Google over the handling of this issue once the phone is out of warranty?
Would be great for your feedback! literally cried when this happened. I experienced the bootloop issue with the 6P. couldn't believe it was happening again with a phone of lifespan still less than 2 years.
Thanks!
Click to expand...
Click to collapse
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I bought my Pixel 3 XL November 2018 from the Google Store.
The phone has been great, but the bootloop started happening with me 4-5 days ago. I had to buy a new phone (yes, I'm stuck in the modern world, unfortunately. i need a phone)
Recovery buttons get to a menu...and then back to the bootloop within 2 seconds, There was little time to press volume buttons etc and no response when I do so on this screen, other than the dead Android with it's hatch open.
But no matter what I do - it goes back to the bootloop within a few seconds.
I spoke w rep from Google for 40 minutes or so, I was polite. No help; he said he could not send me a new or renewed device. he suggested repair shops. Which....the shop told me they do not deal with bootloops, "probably a hardware issue", he said.
So...idea....use my credit card extended warranty! But....for this purchase, strangely...I used PayPal. ughhhh!
Disapointing. Not quite 2 years out of my Pixel, and I was hoping to capitalize on the resale / trade-in value. Not possible now, even a trade in requires a factory wipe.
I did think of using ADB / fastboot, but I do not have time to futz around right now.
You could try Google, but...if you are out of warranty, it is unlikely they will help. Did you buy it with a credit card w extended warranty?
good luck
this just happened to me google is saying that because the phone is out of warranty (by 8 months)
there is nothing they can do about it
at least I have the extended care