Mystery stuck at boot screen - Samsung Galaxy F41 Questions & Answers

Phone frozen on boot screen
Today at 4am, i woke up to this bizzare response of my galaxy f41.
Don't know why this has happened?
The phone was idle the night before.
No buttons work to force restart this device.
Waiting for battery to run out.
Tried holding the power button for 30 seconds, google says motherboard failure, or failure at auto restart (i did not set auto restart)

This might help.

blackhawk said:
This might help.
Click to expand...
Click to collapse
Thanks
Did not try method 1 (because Android system repair was required)
Method 2 worked flawlessly

Vivek_Singh_Awesome said:
Thanks
Did not try method 1 (because Android system repair was required)
Method 2 worked flawlessly
Click to expand...
Click to collapse
Yay!
Clear the system cache from the boot menu.

Phone freezes and restarts- sometimes gets stuck at boot loop.
It keeps happening several times a week. I usually use that (hard restart) method to solve it. But it became quite a nuisance. Any way to solve it for good? I still don't know what's causing it.

Claws_77 said:
Phone freezes and restarts- sometimes gets stuck at boot loop.
It keeps happening several times a week. I usually use that (hard restart) method to solve it. But it became quite a nuisance. Any way to solve it for good? I still don't know what's causing it.
Click to expand...
Click to collapse
Does it stop happening in safe mode? If so you likely have a very buggy 3rd party app. Remove it.
Otherwise, possible malware or rootkit.
Factory reset. Reflash to stock rom if that fails.
If all that fails possible hardware failure.
Take any signs of system instability on an Android seriously as its not normal. Often the only warning you get before a boot loop.

blackhawk said:
Does it stop happening in safe mode? If so you likely have a very buggy 3rd party app. Remove it.
Otherwise, possible malware or rootkit.
Factory reset. Reflash to stock rom if that fails.
If all that fails possible hardware failure.
Take any signs of system instability on an Android seriously as its not normal. Often the only warning you get before a boot loop.
Click to expand...
Click to collapse
I don't always have access to this phone. Plus this issue is highly random.
There is an option to send log reports to Samsung devs. Is there Any way i can access these logs? I think these logs will help in finding out if there is a hardware or software issue.

Related

[Q] HELP!! New stock nexus ui crashed, stuck at boot animation

Stock galaxy nexus, ui force closed. Powered off. Can get into recovery mode to attempt to reinstall stock rom. It shows a droid with an opened chest, with a red triangle above it when I try to go to recovery mode from the odin screen.
Anyone else have this issue? Is there a way to flash using a mac? I have limited access to a pc.
Thanks all.
This is the hspa version.
svntsvn said:
Stock galaxy nexus, ui force closed. Powered off. Can get into recovery mode to attempt to reinstall stock rom. It shows a droid with an opened chest, with a red triangle above it when I try to go to recovery mode from the odin screen.
Anyone else have this issue? Is there a way to flash using a mac? I have limited access to a pc.
Thanks all.
Click to expand...
Click to collapse
The android icon you're referring to sounds like the stock recovery. In order to flash a ROM (even stock) from recovery mode, you'll need to load a custom recovery. This requires the device to be unlocked.
Not very often a stock setup needs to be restored. Generally, with the stock setup, only the /data partition is wiped (revert to factory default) and the issues are cleared. Not sure why a stock setup would need to be restore.
If you're still going to pursue reloading the system, without access to the normal android mode, the best route will be using fastboot. This can be done on a mac and the fastboot commands should be the same.
Hope that helps get a start!
This happened me earlier. I was able to factory reset it, which, unfortunately really annoyed me because I hadn't saved a backup..
Before the "Google" logo shows up, press and hold the power button and the volume up and down buttons.
Then go into recovery mode using the volume buttons.
When it reboots, you get that Droid with the hazard sign (which I know you're at, but just for the sake of others who need help) all you have to do is hold down the power button and WHILE it's held, press the volume up or down button and move to "Factory Reset". When you hold down the power button and press the volume rocker, a little menu will appear. It should only take a few minutes then.
Hope this helps. Apparently this is a WiFi issue. I'll definitely be keeping backups as of now..
I left it off, plugged it back in for a couple of hours and it booted right up. Strange.
I'm wondering if it had anything to do with juice defender and its settings that take effect at a lower battery level? Its the only thing I can come up with. Never had a stock phone's ui force quit and not reboot. The battery was definitely up to 25% given the time it was initially charging, but maybe it was still interfering.
Well, now that she's running, time to get root, recovery, rom and rejoice.
Thanks for the replies, very much appreciated.
svntsvn said:
I left it off, plugged it back in for a couple of hours and it booted right up. Strange.
I'm wondering if it had anything to do with juice defender and its settings that take effect at a lower battery level? Its the only thing I can come up with. Never had a stock phone's ui force quit and not reboot. The battery was definitely up to 25% given the time it was initially charging, but maybe it was still interfering.
Well, now that she's running, time to get root, recovery, rom and rejoice.
Thanks for the replies, very much appreciated.
Click to expand...
Click to collapse
I had the exact same problem happen last night with UI crashing and then the getting stuck at the boot animation. I was desperately searching online, looking to find a solution that didn't involve rebooting to factory setting and came across this post and did exactly what you did and it WORKED, very strange, I really wanna know what caused that!!!!
I've had the same problem with my Galaxy Nexus. I received it on December 21st, with stock 4.0.1 build. No root or unlock attempt at any time. On January 2nd I experienced this problems (UI process crash, screen not responding, reboot and stuck in boot animation).
The only solution was to do a factory reset and start over.
On January 10th same problem, same solution. Second factory reset.
I got the 4.0.2 OTA just two days after that. I thought that would resolve the problem. The phone seemed more stable, with less FC's and no trace of the UI crash. Indeed it lasted long...
Exactly until January 24th when I picked up the phone and seemed in the sleep of dead. Removed the battery, restarted the phone... and stuck in the boot animation.
Do you have any advice? Should I return the phone? Aside from those specific problems I am quite happy with the SGN and Android 4 in general. And I use it quite a lot (I have a very long train commute) without other problems.
Again...
It happened again!!
I don't know what to do anymore, this is not a usable phone when I have to reinstall and reconfigure every 3 weeks.
I may have found the problem
Well, not me exactly, but this bug report seems to fit the problem and the charging workaround. Seems to be a problem the file used to store the battery stats and draw the charge graph.
It also fits my usage (I try not to charge it up until 100%).
I can't post links to the forum, the issue is id number 24518 which you can find in code.google.com/p/android/

T999 Won't boot/start

Didn't find anything similar on here so I had to post. My T999 no longer boots except for a vibrate when the battery is removed and re-inserted. Occasionally it will get to the CM boot logo and then the screen goes off. If I time the button presses right, I get to the Download screen but before I can hit the Up button to confirm download mode the screen shuts off. This happened all of a sudden yesterday, the last activity being to shut off the Alarm. Tried charging but it will not get past the initial battery icon before the screen goes off. Tried replacing the battery but that didn't help. I also tried to follow the debrick instructions but it didn't help. I was running Vanir AOSP 4.4.4 with no issues until yesterday. The device does not register when connected to the PC using USB and the charger LED does not light up when plugged into charger/PC. My feeling is that something went wrong with the boot but I am unable to get into any usable screen to do anything. I had managed to brick a Samsung Vibrant before but I didn't have to struggle as much to debrick and ODIN back to stock. Any help would be greatly appreciated, I'm now without a phone .
Mine is also acting like that. It wont boot to any rom even stock ones. But i noticed that if i connect my charger it will boot to the homescreen. Sounds like a battery issue right? I also thought that but when i go to recovery, it did not shutdown after leaving it for a couple of minutes. I'm also baffled why it wont boot. I'll try to borrow other battery to test if it still the same.
maelstromm said:
Didn't find anything similar on here so I had to post. My T999 no longer boots except for a vibrate when the battery is removed and re-inserted. Occasionally it will get to the CM boot logo and then the screen goes off. If I time the button presses right, I get to the Download screen but before I can hit the Up button to confirm download mode the screen shuts off. This happened all of a sudden yesterday, the last activity being to shut off the Alarm. Tried charging but it will not get past the initial battery icon before the screen goes off. Tried replacing the battery but that didn't help. I also tried to follow the debrick instructions but it didn't help. I was running Vanir AOSP 4.4.4 with no issues until yesterday. The device does not register when connected to the PC using USB and the charger LED does not light up when plugged into charger/PC. My feeling is that something went wrong with the boot but I am unable to get into any usable screen to do anything. I had managed to brick a Samsung Vibrant before but I didn't have to struggle as much to debrick and ODIN back to stock. Any help would be greatly appreciated, I'm now without a phone .
Click to expand...
Click to collapse
Remove battery snd put back in. Does the device try to turn on by itself? If so you probably have a bad power button.
LarsonJayz said:
Mine is also acting like that. It wont boot to any rom even stock ones. But i noticed that if i connect my charger it will boot to the homescreen. Sounds like a battery issue right? I also thought that but when i go to recovery, it did not shutdown after leaving it for a couple of minutes. I'm also baffled why it wont boot. I'll try to borrow other battery to test if it still the same.
Click to expand...
Click to collapse
Boot download mode and flash stock or root66 firmware with Odin. (You may need to factory reset too)
DocHoliday77 said:
Boot download mode and flash stock or root66 firmware with Odin. (You may need to factory reset too)
Click to expand...
Click to collapse
Done this using root66 but still the same. Now my phone went to worse. It wont get past the S3 logo in the boot screen and just shuts down followed by a vibrate. But if i connect my charger, it will continue and run as normal. My suspect might be a bad battery but the thing is it doesn't auto shutdown when is download mode or in recovery mode. Will try to borrow other battery and update if this fixes the problem.
This is pretty strange. Woke up to my phone with the Galaxy s3 boot logo. And it wouldn't go past it. Tried flashing different backups I had but none of them let me go past the boot logo. Flashed CM10 since my version of TWRP recovery is so old that it can't flash anything higher up, and it goes past the boot logo finally after 2 hours then goes to the cyanogen boot logo but doesn't go past that. I'm going to try with ODIN tonight.
Seems very strange that there are others that had this happen to them to. My phone has never done this before, and it happened randomly.
What does it mean if my phone doesn't boot past the logo with an odin to root66 file?
Edit: Nevermind seems to have worked... for now.
Edit 2: Okay so now it's stuck in an infinite loop where it boots past the logo, shows the android mascot then does an android is upgrading app 1 of 169 then goes back all over again. This is fun! Can anyone help?
Edit 3: Okay so I had to do a factory reset. Got it working now. Starting to get sick of the things I have to do to get updated firmware. Samsung needs to get their crap together!
LarsonJayz said:
Done this using root66 but still the same. Now my phone went to worse. It wont get past the S3 logo in the boot screen and just shuts down followed by a vibrate. But if i connect my charger, it will continue and run as normal. My suspect might be a bad battery but the thing is it doesn't auto shutdown when is download mode or in recovery mode. Will try to borrow other battery and update if this fixes the problem.
Click to expand...
Click to collapse
Hopefully its just the battery.
Download mode may work because of how the battery reports to the os. If its going bad and reporting incorrectly that its low, it may trigger a shutdown. Whereas in download mode the os isn't running so its not reading the battery info the same way. Just a guess.
crazexr7 said:
What does it mean if my phone doesn't boot past the logo with an odin to root66 file?
Edit: Nevermind seems to have worked... for now.
Edit 2: Okay so now it's stuck in an infinite loop where it boots past the logo, shows the android mascot then does an android is upgrading app 1 of 169 then goes back all over again. This is fun! Can anyone help?
Edit 3: Okay so I had to do a factory reset. Got it working now. Starting to get sick of the things I have to do to get updated firmware. Samsung needs to get their crap together!
Click to expand...
Click to collapse
Just for future reference, factory resetting solves about 98% of boot hangs.
Still for both of you, id take this as a sign that you should make sure your backups are up to date. If something is failing you'll be glad you did!
DocHoliday77 said:
Just for future reference, factory resetting solves about 98% of boot hangs.
Still for both of you, id take this as a sign that you should make sure your backups are up to date. If something is failing you'll be glad you did!
Click to expand...
Click to collapse
Yeah factory reset unfortunately didn't work for me when I needed it before I had to ODIN to root66. But I was able to do a nandroid after I couldn't get it to boot and extract my sms from Titanium backup. What an awesome app, super thankful to that dev for making it.
DocHoliday77 said:
Hopefully its just the battery.
Download mode may work because of how the battery reports to the os. If its going bad and reporting incorrectly that its low, it may trigger a shutdown. Whereas in download mode the os isn't running so its not reading the battery info the same way. Just a guess.
Click to expand...
Click to collapse
Turns out it was the battery sir. I've tested it with another battery from 2 different phones and it worked fine. While the phone i tested with the defective battery didn't event get passed the samsung logo. I've suspected it might be having the low voltage causing the phone to shut down.
Anyways, after that i bought a new battery immediately and everything seems ok. thanks for the reply doc.
DocHoliday77 said:
Remove battery snd put back in. Does the device try to turn on by itself? If so you probably have a bad power button.
Click to expand...
Click to collapse
I can confirm that it is likely a bad power button, I have tried everything including dismantling it and seeing if I could dislodge any dirt that may be causing the problem but it didn't work. Looks like I have to find a local repair shop or ebay to get it resolved. Anyone recommend a good place to get this fixed. Funds are limited
Im not sure exactly how difficult the repair is most people seem so do it themselves and have given indications that its pretty easy. You can find the part online for a few bucks.

"com.android.systemui has stopped" bootloop -- Help fixing?

I have a LG G3 with rooted stock rom running xposed.
So I pulled my phone out of my pocket today only to see the Verizon boot logo in effect. I was thinking "that's weird, guess my phone needed to reboot? Strange." But the only problem is it never stopped. It will only boot up to the lock screen and occasionally it will display an error message telling me the systemui has stopped. Then about 10 seconds later, it reboots itself. It continues this process until I pull the battery.
I've tried booting into safe mode, no luck. It doesn't even actually boot into safe mode (it doesn't say safe mode in the bottom left corner.)
I tried wiping the cache, no luck.
I don't want to just do a factory reset because that hasn't seemed to help anyone else with this issue as far as I've seen. I have not found any helpful information on how to fix this problem.
My question is, what do I do? I feel lost on this subject. Normally I've always been able to diagnose problems on my own, but not in this situation.
I have all my apps and data backed up to Titanium Backup on my SD card.
Any suggestions?
Xposed is more than likely the cause. Boot into TWRP and open a terminal, then type the commands as shown in the OP of this thread to bypass it...
How to Disable Xposed on Lollipop when stuck in Bootloop
http://forum.xda-developers.com/xposed/xposed-lollipop-stuck-bootloop-t3055816

Nexus 5X stuck at Google Screen. Won't boot stock recovery.

I was just using my phone like normal today opening up the transit app at the bus stop and it randomly froze and restarted. After that, it only shows the initial Google screen and just keeps bootlooping, but never even gets to the part where the OS is loading (with the google animation). It was just on stock 6.0.1, MTC20K I think. Was not rooted. Bootloader was/is unlocked. Secure boot was/is enabled. It won't even go into stock recovery (when I select recovery it immediately goes back to the Google screen and continues as if I had never selected recovery). I have tried manually flashing each piece of the latest factory 7.0.0 build (NRD90S), but even though fastboot says everything was successful, nothing seems to have changed. Any ideas on how to fix this?
Same thing just happened to me. I have no root or anything but it will not boot the OS. I hope there is a fix for the problem because I really want to use the phone.
Same thing just happened to me.
Click to expand...
Click to collapse
No recovery for you either?
What was the latest Build you had when it was working fine?
To get into the recovery plug the phone into your computer. Go into fastboot (vol down + power) and select the power off option. When it turns off or goes to the charging screen, hold volume up + power to boot to download mode. Once in download mode, turn the phone off by holding vol down + power, then go back into fastboot and you should be able to now access recovery mode. This is what I did, and then flashed back to 6.0.1 and it runs fine now. No Idea why going into download mode allows you to then access recovery and get one clean boot, but it does
Druas said:
I was just using my phone like normal today opening up the transit app at the bus stop and it randomly froze and restarted. After that, it only shows the initial Google screen and just keeps bootlooping, but never even gets to the part where the OS is loading (with the google animation). It was just on stock 6.0.1, MTC20K I think. Was not rooted. Bootloader was/is unlocked. Secure boot was/is enabled. It won't even go into stock recovery (when I select recovery it immediately goes back to the Google screen and continues as if I had never selected recovery). I have tried manually flashing each piece of the latest factory 7.0.0 build (NRD90S), but even though fastboot says everything was successful, nothing seems to have changed. Any ideas on how to fix this?
Click to expand...
Click to collapse
Had the same thing happen - Now typing to you from my warranty replacement. Only option.
blackpaw78 said:
To get into the recovery plug the phone into your computer. Go into fastboot (vol down + power) and select the power off option. When it turns off or goes to the charging screen, hold volume up + power to boot to download mode. Once in download mode, turn the phone off by holding vol down + power, then go back into fastboot and you should be able to now access recovery mode. This is what I did, and then flashed back to 6.0.1 and it runs fine now. No Idea why going into download mode allows you to then access recovery and get one clean boot, but it does
Click to expand...
Click to collapse
Surprisingly, this worked. I forgot about download mode being an option. I also am not sure why this worked.
Edit: The phone boots, but is still randomly rebooting rather often. Not sure why, as everything was wiped and it should have been a fresh install of everything.
Another Edit: Back to boot looping/not getting to the Android loading screen. I didn't do anything other than let it download my apps. Maybe it is a hardware problem after all because it did successfully boot into Android a couple times.
This seems to be a common problem which I have, too. Looks like a whole series of devices had these issues. Currently LG is unable to repair my device because auf missing spare parts they say. So after effortless 3 weeks they will send my unrepaired device back to me with a letter for my dealer to get back my money.
Nice quality and service, LG - NOT!
Janny82 said:
This seems to be a common problem which I have, too. Looks like a whole series of devices had these issues. Currently LG is unable to repair my device because auf missing spare parts they say. So after effortless 3 weeks they will send my unrepaired device back to me with a letter for my dealer to get back my money.
Nice quality and service, LG - NOT!
Click to expand...
Click to collapse
That is actually pretty good outcome. Pixel phone is coming out soon.
Just had this happen today. Streaming music over Bluetooth and using another app, then tried switching tracks in Google Play Music and the app froze. Phone was unresponsive with app on the screen, then screen went off and wouldn't power on.
I finally got it on by holding down power for 30 seconds, but kept boot-looping to Google boot screen. I was able to get into fastboot mode and wipe everything and install the factory image. Still doing the same thing!
Just got off phone with Google. Told the rep everything I had tried and she is working on a replacement order. Supposed to call me back after chatting with higher level support. I wish they would just send me a new Pixel phone, or the 6P at least!
Ive had the same issue, where I just couldnt get passed the Google screen, the only solution for me to get back on to my phone was to let it happen until the battery died. After i let the battery die i turned it back on normally and connected it to my charger, it hasnt turned off since but im sure it will sooner or later
Edit: Issue is still happening but the only way for me to turn it back on is because the battery dies
This just happened to my and my wifes phones...all within a week of each other. I sent my wife's in about a week and a half ago to LG for warranty service. I am hoping that they are able to fix it...it is still in the 'repair' phase. I am trying to decide whether or not I want to send my phone in (which just died yesterday) before or after LG figures out what is going on with my wifes. In both cases, the phones were running fine and just shut down by themselves. The battery was not dead. Each time, the phone will boot to the Google screen, but then immediate shut down. I can get in to recovery and do actions within there, so I do not believe it to be a battery issue. However, as soon as you attempt to boot the phone, it will die.
Were you guys using stock setups or custom ones?
Sent from my Nexus 5X using Tapatalk
Its a 'known' issue. Google has confirmed there is an issue. Only solution appears to be a warranty replacement.
https://productforums.google.com/forum/#!topic/nexus/r29mtzLFS0g;context-place=topicsearchin/nexus/nexus$205x$20bootloop
---------- Post added at 10:22 AM ---------- Previous post was at 10:21 AM ----------
Psychofrantics said:
Were you guys using stock setups or custom ones?
Sent from my Nexus 5X using Tapatalk
Click to expand...
Click to collapse
on both phones, bone stock. Only difference was I was running the beta before getting the stock OTA and my wife's was full stock and received the stock OTA.
I'm having the exact same problem here. Running Android 6.0.1, rooted. Phone suddenly turned off and won't start past the "Google" screen, except for once when it booted fully then immediately shut down, and three times when it loaded the boot animation and shut down. Bootloader is unlocked and TWRP recovery is installed. I can access fastboot but not recovery. I've tried the suggestion of booting into download mode then recovery again, but that didn't work. I have NOT tried updating to Android 7 yet, so this isn't the same boot loop issue faced by some other users. I don't want to try flashing stock yet and lose my data because I have a ton of Tasker profiles and tasks that I haven't backed up in months and I don't want to risk losing them! Serves me right...
Any suggestions?
Same HERE !!!!
the samed for me, and still now i can't light it up
sagshar said:
I'm having the exact same problem here. Running Android 6.0.1, rooted. Phone suddenly turned off and won't start past the "Google" screen, except for once when it booted fully then immediately shut down, and three times when it loaded the boot animation and shut down. Bootloader is unlocked and TWRP recovery is installed. I can access fastboot but not recovery. I've tried the suggestion of booting into download mode then recovery again, but that didn't work. I have NOT tried updating to Android 7 yet, so this isn't the same boot loop issue faced by some other users. I don't want to try flashing stock yet and lose my data because I have a ton of Tasker profiles and tasks that I haven't backed up in months and I don't want to risk losing them! Serves me right...
Any suggestions?
Click to expand...
Click to collapse
In my opinion your EMMC probably died, but you can try reflashing factory images to see if it is some other problem.
I would only try LGUP as a last resort because it will set Allow OEM unlocking to false and lock your bootloader, making further experimentation difficult.
BTW IMO the Android 7 bootloop probably isn't related to Android 7. I think they are just saying hardware problem (EMMC failure) that happens to show up more frequently when you have large updates of OS.
The way Google worded it, it made it seem like Android 7 is killing some hardware because of some incompatibility with just some isolated hardware builds.
I would suggest you let it keep booting and flash some factory images and sometimes EMMC will come back briefly and boot. If it does, immediately backup as much as you can before doing anything else.
Same deal for me and they are sending a replacement. This is a MAJOR blackeye!
Is your phone under warranty then? I am having the same problem as everyone on here. I've tried everything. I bought the phone just over a year ago though, so am a little concerned Google will turn around and tell me it's not their problem... Even though this is clearly a fault!

Soft bricked Pixel XL

A week ago, all of a sudden, my Pixel decided to freeze and become unresponsive. To make a long story short, it only goes to the Google logo screen and will not go into bootloader or recovery mode. Took it to a repair shop and they said it needed to be sent back to Google (it's three years old so long past its warranty) which would cost a fortune. They said it is soft bricked.
I'm looking into things and since my phone is already useless, I surely can't make it any worse. (fingers crossed.)
I'm wondering if anyone has any tips on how to get my phone back up and running whilst also keeping all of the data on my phone. I'm not keen on wiping the data as it has important information on it. Is it possible to unbrick a Pixel XL without factory resetting it?
Does anyone have a simpletons guide on how to do it? I've looked at numerous guides and they are either long winded or far too complicated for me. I'm not familiar with downloading a file to unzip it or extracting it. Although, I am very much willing to learn given my circumstances.
If anyone can provide any information, I would be very grateful!
i think if anything at this point, you need to assume none of your data can be saved. if you send it to google for them to fix, no data will be kept most likely, nor if you find any solution to do yourself. what happens if on the google screen you hold down power and voldown until it turns off and then keep holding them down?
It goes into fastboot with the android guy on it's back and it gives me the "restart bootloader", "recovery mode", "barcodes", etc, options. None of which the phone can enter apart from the barcodes and the powering off option. :crying:
HanaTruly said:
A week ago, all of a sudden, my Pixel decided to freeze and become unresponsive. To make a long story short, it only goes to the Google logo screen and will not go into bootloader or recovery mode. Took it to a repair shop and they said it needed to be sent back to Google (it's three years old so long past its warranty) which would cost a fortune. They said it is soft bricked.
I'm looking into things and since my phone is already useless, I surely can't make it any worse. (fingers crossed.)
I'm wondering if anyone has any tips on how to get my phone back up and running whilst also keeping all of the data on my phone. I'm not keen on wiping the data as it has important information on it. Is it possible to unbrick a Pixel XL without factory resetting it?
Does anyone have a simpletons guide on how to do it? I've looked at numerous guides and they are either long winded or far too complicated for me. I'm not familiar with downloading a file to unzip it or extracting it. Although, I am very much willing to learn given my circumstances.
If anyone can provide any information, I would be very grateful!
Click to expand...
Click to collapse
I have the same exact problem. Started Nov. 14. Talked to google asked me to take it to uBreakiFix. They ran diagnostics and said they can't fix it.
My phone used to boot up randomly but would freeze after 2-3 mins and crash again into a bootloop. Now it's stuck on white "google" screen and can't get into recovery or any other modes.
Nilkong said:
I have the same exact problem. Started Nov. 14. Talked to google asked me to take it to uBreakiFix. They ran diagnostics and said they can't fix it.
My phone used to boot up randomly but would freeze after 2-3 mins and crash again into a bootloop. Now it's stuck on white "google" screen and can't get into recovery or any other modes.
Click to expand...
Click to collapse
by boot up randomly do you mean it would randomly reboot or turn on while it was off?
sudoxd said:
by boot up randomly do you mean it would randomly reboot or turn on while it was off?
Click to expand...
Click to collapse
I mean it would boot successfully and take me to lock screen where I can use the phone for few minutes until it freezes again.
Currently I am connected to computer with adb shell open and have phone on the screen where I can see options to select 'barcode' 'recovery mode' 'power off'. The screen shows baseband version, CPU, UFS, DRAM, "Device is locked".
Adb is recognizing the devices (I can't unlock because I had the option to "OEM unlock" turned off in settings). But when I try selecting 'recovery mode' its back to 'Google' screen and stuck there.
Nilkong said:
I mean it would boot successfully and take me to lock screen where I can use the phone for few minutes until it freezes again.
Currently I am connected to computer with adb shell open and have phone on the screen where I can see options to select 'barcode' 'recovery mode' 'power off'. The screen shows baseband version, CPU, UFS, DRAM, "Device is locked".
Adb is recognizing the devices (I can't unlock because I had the option to "OEM unlock" turned off in settings). But when I try selecting 'recovery mode' its back to 'Google' screen and stuck there.
Click to expand...
Click to collapse
try sideloading the latest OTA and see what happens, this doesnt require an unlocked bootloader, just adb sideload.
sudoxd said:
try sideloading the latest OTA and see what happens, this doesnt require an unlocked bootloader, just adb sideload.
Click to expand...
Click to collapse
I flashed the new version of OTA from google's site. And it looks like it's booting up. Will report back if it crashes or continues to hold up.
Thanks!
EDIT: It's back to boot looping. It was at the "G" screen with white loading bar underneath. It froze there and went back to bootloop. Looks like there might be no avail.
Similar issue here. I gave up on it a month ago, but I figured it can't hurt to ask around. FWIW, there seem to be a lot of similar reports on Google's Pixel support forum.
Anyway, during the 2nd year of owning my Pixel XL (got it in Septempter 2017), I started experiencing slowdowns and random reboots more frequently, but never any bootloops until after receiving Android 10. After receiving Android 10, the random reboots seemed to be happening more frequently. I also experienced a weird issue where the phone would spontaneously exit out of the Google app (reached by left edge swipe from home screen) consistently within a few seconds of entering it.
Eventually, after another increasingly common random freeze, the phone rebooted and got stuck in a bootloop. Initially, chances were high that I would be able to complete the boot process after a few attempts, but inevitably, it would freeze and start bootlooping again. During the handful of successful boot attempts, I was able to backup some photos, and more importantly, enable OEM bootloader unlock in the developer options. After several more failed attempts to boot successfully, I did a total reflash of the latest factory image as of September 2019, after which I was able to get partially through the new phone setup process before crashing. For each subsequent attempt, the crash would happen earlier and earlier in the setup process until it wouldn't get further than the 'G' logo before rebooting. When the October 2019 factory image became available, I tried flashing that as well, but no luck.
On one hand, considering that the failures got progressively worse over time, it seems that this is fundamental hardware failure in the SOC, motherboard, RAM, etc. On the other hand, there seems to have been so many recent reports of this, especially after the Android 10 update, that I wonder whether or not it is software issue. Or could it be some combination of both, where the Android 10 update is pushing the hardware in new ways that is more likely to exacerbate an underlying hardware flaw?
Should I try re-flashing with Android 9 instead? At this point, it is a total brick...
sudoxd said:
try sideloading the latest OTA and see what happens, this doesnt require an unlocked bootloader, just adb sideload.
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Would this be possible to do with a phone that doesnt turn on but the computer does see it as a qualcom device?
ckidmcd said:
Would this be possible to do with a phone that doesnt turn on but the computer does see it as a qualcom device?
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Needs to boot to any recovery, custom or not, to sideload an ota
sudoxd said:
Needs to boot to any recovery, custom or not, to sideload an ota
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Do I have any options to pull the data from the device since it does see a qualcomm device when plugged into a computer?
ckidmcd said:
Do I have any options to pull the data from the device since it does see a qualcomm device when plugged into a computer?
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does fastboot see your phone at all if you type `fastboot devices`

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