Hello my friends, I have a question. I have Google Fi, SIM Card is downloaded and everything should be working, however, data does not work and it does not matter if I have wifi or not running. Google Fi just have 0 signal whatsoever.
Phone is P6P. I live in Czech. Literally just today I was reading news that 5g should work in Czech, with Google Fi, however no matter what I do, I'm still without signal at all.
Google Fi was activated with VPN, since Fi is not officially here in Czech.
Is there anything I can do to fix this? I already manually tried change the network with no luck.
Thanks for any ideas / help
Hi, have you tried contacting Google support / Google fi support?
roirraW edor ehT said:
Hi, have you tried contacting Google support / Google fi support?
Click to expand...
Click to collapse
Yes I did. We did tons of fixes, been chatting with him for 2 hours, with no luck. I can only send sms from google Fi. But wifi or 4g (other physical sim) must be turned on to send it. Otherwise won't work.
Related
This question is for those of you like me that use more than one phone with a single SIM card. Sometime I travel and switch my SIM to another older phone I have around so if I lose phone #2 traveling I still have my newer/better phone. I know I'm not the only one to do this If I put eSIM service on Pixel 2XL, can I put old SIM card in Pixel XL and continue service on that phone while traveling. Is there a way to temporarily disable eSIM?
Hmm, interesting question.
I went with eSIM on my Pixel 2 XL yesterday, allow me a few hours to fire up my Pixel XL (which is currently powered down but still has the physical SIM card in it) and see if the Project Find app can reactivate service on it - and then move service back to the eSIM on the Pixel 2 XL again.
-jd
I hope Pixel2 can ultimately support dual SIM (eSIM and physical SIM) simultaneously with eSIM opens up to all carriers (not just Project Fi).
jawmail1 said:
This question is for those of you like me that use more than one phone with a single SIM card. Sometime I travel and switch my SIM to another older phone I have around so if I lose phone #2 traveling I still have my newer/better phone. I know I'm not the only one to do this If I put eSIM service on Pixel 2XL, can I put old SIM card in Pixel XL and continue service on that phone while traveling. Is there a way to temporarily disable eSIM?
Click to expand...
Click to collapse
I am in a similar position and asked Project Fi pretty much the saem question. My Pixel XL 2 is on esim now but I want to be able to switch back adn forth from att and project sim (depending on which of my phones I will be using.)
They said that yuo can put an ATT SIM card into the phone, go thru sim setup to activate it - and later take it out and re-establish the ESIM when you wnat to use it on project Fi again. It will just take you back thru the saem setup process you went thru when you initially turned on the ESIM.
Pretty straight forward I think.
Geekser said:
I am in a similar position and asked Project Fi pretty much the saem question. My Pixel XL 2 is on esim now but I want to be able to switch back adn forth from att and project sim (depending on which of my phones I will be using.)
They said that yuo can put an ATT SIM card into the phone, go thru sim setup to activate it - and later take it out and re-establish the ESIM when you wnat to use it on project Fi again. It will just take you back thru the saem setup process you went thru when you initially turned on the ESIM.
Pretty straight forward I think.
Click to expand...
Click to collapse
Thanks. I removed the fi sim from the XL2 and cleared data and cache in settings/apps/project fi and went back to fi app and set up esim so phone is good now. I need to see what happens when I put old sim into XL, haven't done that yet but I assume when I go into fi app all I have to do is reactivate service on that phone and it will be active (and disconnect service on XL2).
I was wondering the same question
The old physical SIM is now disabled. The eSIM has taken its place. The only way to go back to a physical SIM is getting a new Fi SIM and activating service on that SIM. There is no difference between eSIMs and real SIMS other than the eSIM is virtual and issued 'on the spot' during setup.
If you guys run the Project Fi app for setup, you'll see it's asking if you want to "Move your number to this phone" => transfer main phone to this eSIM an cancel original main SIM OR "use this phone alongside main phone without calls or texts" => make the eSIM be just a data SIM in the account.
In summary, if you are planning of using only the Pixel for Fi alongside some local/USA carrier it makes sense to transfer your main SIM to the eSIM. Otherwise it maybe be better to keep the original regular SIM.
I finally tested this. I had new esim service in new P2XL and old sim in PXL, old sim disconnected of course. Turned off P2XL and booted up PXL, had notification from fi app that service has been disconnected do I want to activate, pressed activate. It took a minute then fi app said do I want to maximize service, I said yes, another minute and I have service. Checked what network I'm on and it says Verizon, that's weird so I make a call and it rings VZW customer service, I hang up. Reboot and it comes up with Sprint this time and service is normal and I can make calls on fi.
I then turned off old phone and turned on new P2XL, it asks me the same exact questions do I want to activate service, I say yes and let it do its thing and reboot and have fi on that phone w/ esim. So for now it looks like we can use old sim in other phones w/ fi but that could change.
jawmail1 said:
I finally tested this. I had new esim service in new P2XL and old sim in PXL, old sim disconnected of course. Turned off P2XL and booted up PXL, had notification from fi app that service has been disconnected do I want to activate, pressed activate. It took a minute then fi app said do I want to maximize service, I said yes, another minute and I have service. Checked what network I'm on and it says Verizon, that's weird so I make a call and it rings VZW customer service, I hang up. Reboot and it comes up with Sprint this time and service is normal and I can make calls on fi.
I then turned off old phone and turned on new P2XL, it asks me the same exact questions do I want to activate service, I say yes and let it do its thing and reboot and have fi on that phone w/ esim. So for now it looks like we can use old sim in other phones w/ fi but that could change.
Click to expand...
Click to collapse
This was not my experience:
Powered down Pixel 2 XL, which was activated using eSIM three (3) days ago
Powered up Pixel XL (which I performed a wipe/reset on before I powered it down), which still has the Fi physical SIM in it
Pixel XL booted and tried to auto-activate on Project Fi; hung for a ~three (3) minutes before failing and asking me to hook up to wi-fi & sign in to a Google account
Connected to wi-fi & signed in using the Google account the Project Fi subscription is associated to
Project Fi attempted to activate again; hung for ~three (3) minutes before reporting: "Activate service later. Unfortunately your Project Fi service can't be activated right now. You'll be prompted to activate as soon as you've finished setting up your device."
Completed initial login on Pixel XL; had a Project Fi notification which read "Project Fi not fully activated. Tap to finish activation."
Tapped this notification which took me back to an "Activating..." screen which hung for ~three (3) minutes before failing with the following error: "Contact us. Unfortunately, your Project Fi service can' tbe activated due to an issue with your SIM card. If you need help, call 1-844-TALK-2-FI. Code: T077."
Powered down Pixel XL
Powered up Pixel 2 XL and confirmed Project Fi service was still activated/operational on eSIM.
In short, my experience is that one would need to engage Project Fi Customer Service in order to move from eSIM to physical.
-jd
With this phone, and the eSIM, you can switch between physical SIM and the eSIM. I first setup my phone on Sprint, but wanted to try out Project Fi without giving up my existing Sprint plan. It took some work and some calls, but both services are active, and to switch I use the dialer code *#*#switchsim#*#*. There is an option in the settings area, under Mobile Network then Carrier, but it does not seem to work all the time. I'm not planning on keeping this setup long, especially since on Fi I cannot use a Sprint connection, as I was told that my phone is still registered on the Sprint service. When I try to connect to a Sprint tower through Fi, I have no data. So while this is not an actual dual SIM phone, it appears that it can function as such, so long as you use Fi, and the second network is not Sprint or T-Mobile (or US Cellular.)
I don't think this applies to the original post, but I just wanted to share my findings in case can help anyone.
I asked Project Fi support if I could use the e-sim for data only and the sim slot for a call/text.
they said e-sim is only for full service (call,text, data).
Hoping Tmobile will support e-sim soon
chris11882 said:
With this phone, and the eSIM, you can switch between physical SIM and the eSIM. I first setup my phone on Sprint, but wanted to try out Project Fi without giving up my existing Sprint plan. It took some work and some calls, but both services are active, and to switch I use the dialer code *#*#switchsim#*#*. There is an option in the settings area, under Mobile Network then Carrier, but it does not seem to work all the time. I'm not planning on keeping this setup long, especially since on Fi I cannot use a Sprint connection, as I was told that my phone is still registered on the Sprint service. When I try to connect to a Sprint tower through Fi, I have no data. So while this is not an actual dual SIM phone, it appears that it can function as such, so long as you use Fi, and the second network is not Sprint or T-Mobile (or US Cellular.)
I don't think this applies to the original post, but I just wanted to share my findings in case can help anyone.
Click to expand...
Click to collapse
So your saying if I popped a Verizon SIM in the physical slot and pushed my personal number to Fi it'd function as a true dual SIM??? That'd be amazing. My current setup Is a OnePlus 3T with my personal ATT and work Verizon SIMs. Verizon doesn't get data cause the 3T is missing Verizon band 13. I still get texts and calls though.
izzyfanto said:
So your saying if I popped a Verizon SIM in the physical slot and pushed my personal number to Fi it'd function as a true dual SIM??? That'd be amazing. My current setup Is a OnePlus 3T with my personal ATT and work Verizon SIMs. Verizon doesn't get data cause the 3T is missing Verizon band 13. I still get texts and calls though.
Click to expand...
Click to collapse
No. It is not possible to have both SIM and eSIM active at the same time, it is one or the other.
You can switch between them at will, but both will not be active simultaneously.
uicnren said:
No. It is not possible to have both SIM and eSIM active at the same time, it is one or the other.
You can switch between them at will, but both will not be active simultaneously.
Click to expand...
Click to collapse
sorry for hijacking this thread, I'll respond at the one I created
izzyfanto said:
sorry for hijacking this thread, I'll respond at the one I created
Click to expand...
Click to collapse
You'd have to ask Google. And I have not seen anything via root to enable it.
Hi guys,
Quick one, I'm on a Aus provider (unfortunately) and I have my Pixel 2 XL back to stock, unrooted Android P latest sec patch.
I am unable to see or even a hint of any settings relating to WiFi Calling. I know this phone supports it and my carrier does also.
Any ideas on what I need to do?
Thanks in advance.
Sorry.... Bump
Who's your carrier? Works for me with boost who uses telstra. Under phone > settings > calls
prot- said:
Who's your carrier? Works for me with boost who uses telstra. Under phone > settings > calls
Click to expand...
Click to collapse
Hey,
Thanks for your response.
With Optus. Optus apparently do support wifi calling. It's just wierd that I just can't enable it on my Pixel 2 xl.... Ideas? Nothing in that menu setting unfortunately...
Can also confirm working on Boost. Beta tester on the phone app. Dunno about Optus tho.
Yeah I'm beta tester too and was wondering maybe that was it. Oh well, I have no idea.... So the option comes up, in phone, settings, calls, additional settings?
I may be wrong, but I believe this is due to Optus not having their own branded/customized rom for this phone. Therefore it has no Optus WiFi calling configuration.
This may change in the future (fingers crossed) if they sell the Pixel 3 and it is a Google server-side implementation for WiFi calling instead of an Optus Official ROM.
Yeah I have spoke to them, they said, 'our team is working on it' not sure why it's so difficult... It's really not.
I setup a replacement device last week and the initial Fi setup the Maximize Coverage process failed. I'm now stuck on T-Mobile with full access and US Cellular with only 1x data. Phone will not connect to Sprint correctly at all. When force switching a "Sprint DM Configuration" message appear and after several tries it fails and locks the SIM card. It will show bars but if I place an outgoing call I get a recording telling me to contact Sprint customer service to set my phone up until I reboot the phone. I've been on Fi since the Nexus 6P launched, have been through multiple phones and factory reset setup processes and have never seen this. Sat in a chat with a rep for hours last Friday that did not fix anything. It took a week for a teir 2 tech to send an email requesting logs. Who knows when I'll get a fix from them.
Has anyone ever seen this or have any idea at all what to do. Dialer codes don't work. Clearing data/cache on Fi app doesn't work. Fi Switch repair options don't work. Removing Fi as the network from setting doesn't work.
Are you rooted? Try the Fi Switch app.
I would also try clearing data and cache from both the Google Fi app, and the sim manager. Reboot and open the Fi app to get connected again.
This was finally resolved by Fi. The only way to get this fixed was Google Fi has to have the phone manually added to Sprint's database. I was offered an option to get another replacement device to speed things up bu decided to wait until this was fixed.
I tried to use Fi for my business line, was just too buggy, use Verizon for Biz and Fi for personal.
I'm having this issue I can get 1x with Sprint that's it. So you just have to contact Google Fi Support?
Thisismyringtone said:
I'm having this issue I can get 1x with Sprint that's it. So you just have to contact Google Fi Support?
Click to expand...
Click to collapse
Or, you could just install Signal Spy from the Play Store and accept the permissions, then launch repair from the dialer codes menu. Should fix it. Signal Spy is a must with Fi, IMHO.
jaytv said:
Or, you could just install Signal Spy from the Play Store and accept the permissions, then launch repair from the dialer codes menu. Should fix it. Signal Spy is a must with Fi, IMHO.
Click to expand...
Click to collapse
I have Fi Switch and can tell you I did the dialer repair multiple times to no avail.
Thisismyringtone said:
I'm having this issue I can get 1x with Sprint that's it. So you just have to contact Google Fi Support?
Click to expand...
Click to collapse
That's the only way it worked for me.
My Pixel 2xl was happily working with Google FI on Android Pie here in China. Updating to Android 10 was uneventful and Google Fi continued to work. A China Telecom SIM was tested in the Pixel 2xl. After it failed I put my Google Fi SIM back in, and the phone showed the esim options and actual SIM. I chose actual SIM and it attempted to activate the SIM.
It gets to the place where the phone asks:
=====================
Set up your device
Activate Google FI to your device for calls, text and data.
Set up later / Next
=====================
Pressing Next, just loops back to this same screen in 2-20 seconds. Doesn't matter if the phone is wifi on or off. Rebooting the phone does not help. Here in China, moving the Fi SIM to my old Nexus 6P where it had lived previously resulted in normal activation. Putting it back in the Pixel 2xl, neither the actual SIM options or the esim would allow activation. It always fails on the above error. I have attempted to clean the SIM card slot of the Pixel 2xl in case there is some corrosion as the phone has seem some torrential rain storms lately. Nothing seems to work.
How can the China Telecom Sim cause Google Fi to no longer activate?
Otherwise the phone works fine. Wifi, bluetooth, camera etc is fine on the Pixel 2xl. And the SIM works in a Nexus 6P. So the problem must be the Pixel 2xl???? What do I need to do to resolve??
It is rumored that Android 10 may be responsible for this issue. Downgrading to Pie may allow activation especially when outside the USA
We're you able to solve the problem?
I'm having the same problem; after testing a China SIM, my Fi eSIM won't function and I can't get it to reactivate. It's maddening and Fi support seems unable to help. They're telling me that it's already activated.
---------- Post added at 08:42 PM ---------- Previous post was at 07:49 PM ----------
We're you able to solve the problem?
I'm having the same problem; after testing a China SIM, my Fi eSIM won't function and I can't get it to reactivate. It's maddening and Fi support seems unable to help. They're telling me that it's already activated.
I am planning to buy Honor 4 Ultimate here in the USA. Can anyone please confirm if there is any possibility to get VoLTE on any carrier? Both at&t and T-Mobile not supporting VoLTE for Honor Chinese version. I have heard Google FI supports VoLTE if anyone can please confirm before I buy.
mohalsayani82 said:
I am planning to buy Honor 4 Ultimate here in the USA. Can anyone please confirm if there is any possibility to get VoLTE on any carrier? Both at&t and T-Mobile not supporting VoLTE for Honor Chinese version. I have heard Google FI supports VoLTE if anyone can please confirm before I buy.
Click to expand...
Click to collapse
I have the Honor 4 Ultimate here in the US on T-Mobile, I believe my VOLTE is working as I can make calls without issue.
mohalsayani82 said:
I am planning to buy Honor 4 Ultimate here in the USA. Can anyone please confirm if there is any possibility to get VoLTE on any carrier? Both at&t and T-Mobile not supporting VoLTE for Honor Chinese version. I have heard Google FI supports VoLTE if anyone can please confirm before I buy.
Click to expand...
Click to collapse
And to use Google Fi the device has to support Google Play Services which this does not.
Thanks a lot for letting me know. I just returned honor Magic 3 pro plus as it kept switching to 2G connection for calls. I really love the phone. I will go ahead and order it... Thanks
Oh that's a new thing I learnt. Got it
tserv95 said:
I have the Honor 4 Ultimate here in the US on T-Mobile, I believe my VOLTE is working as I can make calls without issue.
Click to expand...
Click to collapse
If you get a chance, please do check once if you are seeing the VoLTE toggle bar in your mobile settings. I would sincerely appreciate if you can just confirm that. Thanks
mohalsayani82 said:
If you get a chance, please do check once if you are seeing the VoLTE toggle bar in your mobile settings. I would sincerely appreciate if you can just confirm that. Thanks
Click to expand...
Click to collapse
Thanks for this...
mohalsayani82 said:
Thanks for this...
Click to expand...
Click to collapse
You're welcome, sometimes I do switch to 2G but it doesn't seem to be too long I always switch back to 4G eventually sometimes 5G and I'm stll able to complete calls on the T-Mobile network. Me it doesn't really bother me much since I make minimal phone calls.
tserv95 said:
You're welcome, sometimes I do switch to 2G but it doesn't seem to be too long I always switch back to 4G eventually sometimes 5G and I'm stll able to complete calls on the T-Mobile network. Me it doesn't really bother me much since I make minimal phone calls.
Click to expand...
Click to collapse
Great. Yes so this 2G calls might completely end by December 2022 when T-Mobile shuts down 2G. However after reading countless posts and thread...someone mentioned the best way to avoid this VoLTE drama by both at&t and T-Mobile.. you can start using services like Google voice and port your number...I actually tried this and I now don't care if TMobile doesn't allow VoLTE even after December 2022... But thanks for checking everything...1 more thing if you can check... If you can enable developer mode and see if you get an option for VoNR... That is the new standard after VoLTE and if that is supported on Ultimate that should help too... In any case I am going to finally place my order tomorrow after trying Google voice since even after 2G shutdown mobile data will continue...
mohalsayani82 said:
Great. Yes so this 2G calls might completely end by December 2022 when T-Mobile shuts down 2G. However after reading countless posts and thread...someone mentioned the best way to avoid this VoLTE drama by both at&t and T-Mobile.. you can start using services like Google voice and port your number...I actually tried this and I now don't care if TMobile doesn't allow VoLTE even after December 2022... But thanks for checking everything...1 more thing if you can check... If you can enable developer mode and see if you get an option for VoNR... That is the new standard after VoLTE and if that is supported on Ultimate that should help too... In any case I am going to finally place my order tomorrow after trying Google voice since even after 2G shutdown mobile data will continue...
Click to expand...
Click to collapse
Not seeing that under the developer options
mohalsayani82 said:
Great. Yes so this 2G calls might completely end by December 2022 when T-Mobile shuts down 2G. However after reading countless posts and thread...someone mentioned the best way to avoid this VoLTE drama by both at&t and T-Mobile.. you can start using services like Google voice and port your number...I actually tried this and I now don't care if TMobile doesn't allow VoLTE even after December 2022... But thanks for checking everything...1 more thing if you can check... If you can enable developer mode and see if you get an option for VoNR... That is the new standard after VoLTE and if that is supported on Ultimate that should help too... In any case I am going to finally place my order tomorrow after trying Google voice since even after 2G shutdown mobile data will continue...
Click to expand...
Click to collapse
So I was able to run a test, I recommend downloading Aurora app store and downloading the Google Dialer app and using that as your default calling app. As when I ran test calls to VM/ someone I know I get HD on the call so VOLTE is 100 percent for sure working then.
tserv95 said:
So I was able to run a test, I recommend downloading Aurora app store and downloading the Google Dialer app and using that as your default calling app. As when I ran test calls to VM/ someone I know I get HD on the call so VOLTE is 100 percent for sure working then.
Click to expand...
Click to collapse
That is genius. I got my ultimate delivered today from Hong Kong. I was able to use Truecaller and Viber are essentially VOIP apps and need mobile internet or WiFi. But your solution is genius. I managed to install Google dialer and all calls go through without any internet connection and signal doesn't drop to 2G. I also got HD. thanks for finding a great solution. Let's hope Google dialer continues to work without Google services
mohalsayani82 said:
That is genius. I got my ultimate delivered today from Hong Kong. I was able to use Truecaller and Viber are essentially VOIP apps and need mobile internet or WiFi. But your solution is genius. I managed to install Google dialer and all calls go through without any internet connection and signal doesn't drop to 2G. I also got HD. thanks for finding a great solution. Let's hope Google dialer continues to work without Google services
Click to expand...
Click to collapse
So I'm on AT&T and my service was working perfectly fine with them until I took the latest firmware released today. Not sure if the update messed with anything but my Google Dialer and regular Dialer both do not make calls via AT&T, my T-Mobile sim still works
Hey thanks...I sold ultimate within 2 weeks as more and more apps were breaking without Google services and using Gspace was slow and frustrating...I moved to OPPO find x5 pro global version which had VoLTE on TMobile and after android upgrade I lost VoLTE even on OPPO T-Mobile. This is truly frustrating. Looks like they won't allow any Chinese phones in USA.... Only Samsung, OnePlus and Google pixel are welcome...