WiFi Calling (Australia) - Google Pixel 2 XL Questions & Answers

Hi guys,
Quick one, I'm on a Aus provider (unfortunately) and I have my Pixel 2 XL back to stock, unrooted Android P latest sec patch.
I am unable to see or even a hint of any settings relating to WiFi Calling. I know this phone supports it and my carrier does also.
Any ideas on what I need to do?
Thanks in advance.

Sorry.... Bump

Who's your carrier? Works for me with boost who uses telstra. Under phone > settings > calls

prot- said:
Who's your carrier? Works for me with boost who uses telstra. Under phone > settings > calls
Click to expand...
Click to collapse
Hey,
Thanks for your response.
With Optus. Optus apparently do support wifi calling. It's just wierd that I just can't enable it on my Pixel 2 xl.... Ideas? Nothing in that menu setting unfortunately...

Can also confirm working on Boost. Beta tester on the phone app. Dunno about Optus tho.

Yeah I'm beta tester too and was wondering maybe that was it. Oh well, I have no idea.... So the option comes up, in phone, settings, calls, additional settings?

I may be wrong, but I believe this is due to Optus not having their own branded/customized rom for this phone. Therefore it has no Optus WiFi calling configuration.
This may change in the future (fingers crossed) if they sell the Pixel 3 and it is a Google server-side implementation for WiFi calling instead of an Optus Official ROM.

Yeah I have spoke to them, they said, 'our team is working on it' not sure why it's so difficult... It's really not.

Related

AT&T Unlocked Note 5 on T-Mobile

Hello is anyone using the AT&T Note 5 unlocked on T-Mobile? I'm having issues with calls on this device and wanted to know if anyone else was having problems. When I went to T-Mobile they told me they had upgraded their towers and because my phone wasn't the T-Mobile variant it could no longer access the call service.
Any help is appreciated
Unable to receive calls whatsoever.
Spoke to Tmo and they said they've done some upgrades on the network and they're seeing this issue a lot more now with non-tmobile phones.
I'm now looking around to see if there are any radio/kernel/rom flashes that can help solve the issue.
gamefreakgcb said:
Unable to receive calls whatsoever.
Spoke to Tmo and they said they've done some upgrades on the network and they're seeing this issue a lot more now with non-tmobile phones.
I'm now looking around to see if there are any radio/kernel/rom flashes that can help solve the issue.
Click to expand...
Click to collapse
https://youtu.be/FALiQvle78E try this. and https://youtu.be/HFKOsuHROIE
maheshwar said:
https://youtu.be/FALiQvle78E try this. and https://youtu.be/HFKOsuHROIE
Click to expand...
Click to collapse
Hey thanks for the videos, but I have no idea what they're actually changing in the 2nd one and I dont have the app/shortcut used in the first video.
yo need an app called shortcut master lite
I have idea which code you added to the app. Is it possible for you enable touch pointer in Developer settings to show where you're actually touching the screen? You move too fast to follow in the video.
And which ones you added? Or did you follow any guide online?
gamefreakgcb said:
I have idea which code you added to the app. Is it possible for you enable touch pointer in Developer settings to show where you're actually touching the screen? You move too fast to follow in the video.
And which ones you added? Or did you follow any guide online?
Click to expand...
Click to collapse
Here you go https://youtu.be/j0p3F7uNnTo
maheshwar said:
Here you go https://youtu.be/j0p3F7uNnTo
Click to expand...
Click to collapse
Thanks. What version of the ROM do you have? I dont have the last 4 options in the IMS Settings.
gamefreakgcb said:
Thanks. What version of the ROM do you have? I dont have the last 4 options in the IMS Settings.
Click to expand...
Click to collapse
7.0 with June 1st security update. Make sure you turn off wifi and be on lte.
maheshwar said:
7.0 with June 1st security update. Make sure you turn off wifi and be on lte.
Click to expand...
Click to collapse
Thank you for everything. But I do not see any change and still unable to receive calls.
Guess I'll have to look for another phone.
Got same issue.. U guys found any work-around??
Yup I got the same issue in NYC area too, TMO is not helping at all
Yes *2263# and unlock all your bands. TMO likes to use dedicated bands for RX and TX
For me setting the bands to automatic was the issue, if I set it to GSM and LTE it works fine. *#2263# > [1] Band Selection > [7] LTE/GSM Auto [*]
It works thank you!
JoseGR52 said:
For me setting the bands to automatic was the issue, if I set it to GSM and LTE it works fine. *#2263# > [1] Band Selection > [7] LTE/GSM Auto [*]
Click to expand...
Click to collapse
Thank you so much. It works! Spent weeks working with TMO support and their solution was to ask me to buy a new TMO phone.
By any chance, are you guys allowed to dial 911?
Yes
I'm also thinking of buying an AT&T Note 5 (they're easier to find than the T-mobile one).
Are you able to get Band 12?
What about Volte? I saw somewhere (I think it was some T-mobile support page but don't know if current) that without Volte you can't have Data and phone call at the same time.
Any advantage to the AT&T version over the T-mobile?
Thanks
ymmp said:
I'm also thinking of buying an AT&T Note 5 (they're easier to find than the T-mobile one).
Are you able to get Band 12?
What about Volte? I saw somewhere (I think it was some T-mobile support page but don't know if current) that without Volte you can't have Data and phone call at the same time.
Any advantage to the AT&T version over the T-mobile?
Thanks
Click to expand...
Click to collapse
Not really att bootloader makes it a hard one to deal with plus better to have att service cause it hell getting it to work on any other network jsyk
But I love mine got the 64gig gold and even with no network not letting it go
Sent from my 5049W using Tapatalk

How to enable VoLTE on Pixel?

Hi guys.
Let me elaborate my question.
1. I am totally aware that VoLTE on Android at the moment generally requires the handset to be from the carrier, or from the same region as the carrier for it to have the correct VoLTE (and VoWIFI) settings.
2. I am also totally aware that since Android 6.0, there actually has been a provision to allow carriers to send carrier settings to the user. I also know that this isnt being widely used.
After my ownership of my Pixel XL, I moved to a HTC U11, which I have flashed a custom ROM. This custom ROM managed to have the carrier settings for VoLTE for my carrier baked in.
I am keen on getting a Pixel XL2, so Im keen to see what the Pixel community is doing to enable VoLTE on networks that arent stocking the Pixel or Pixel XL.
Here in Australia, both generations of the pixel seem like they will be Telstra exclusives. and I am not inclined to go on their network!
Thanks for any assistance!
I use it with T-Mobile, only Verizon stocks it in the States. Volte works fine for me. Nothing i needed to do other than to setup the phone with the Sim card in the device.
Same here, got it with my T-Mobile SIM card.
This worked for me. Go to dialer and dial
*#*#4636#*#*
Phone Information
Turn on VoLTE
Turn on Video Calling
Turn on Wi-Fi Calling
Exit
I'm on Oreo 8.1 on my P2 XL, looks like it's already enabled. I'm on AT&T.
View attachment 4317129
Change carrier. AFAIK you'll never get enhanced LTE services using a non-AT&T branded phone on their network. Once I switched my pixel xl to T-Mobile things like that and wifi calling worked fine.
My condolences to your Pixel XL 2. I was in a Verizon store the other day just to check out PXL2. The blue tint when turning the phone horizontally - horrific. Also, barely faster than my Pixel XL, even if you care for that kind of thing (speed.)
CHANGiism said:
This worked for me. Go to dialer and dial
*#*#4636#*#*
Phone Information
Turn on VoLTE
Turn on Video Calling
Turn on Wi-Fi Calling
Exit
Click to expand...
Click to collapse
Same problem in Argentina, Pixel is NOT SOLD here so.... out of luck, but I tried this (already knew of the menu) and all my options are blacked out -can't enable any of them-, advice?????
Thanks.
If you can get root on your phone, flash magisk and there is a module in there to install that can enable VoLte and Wifi calling, worked for me on AT&T.
loeffler23 said:
If you can get root on your phone, flash magisk and there is a module in there to install that can enable VoLte and Wifi calling, worked for me on AT&T.
Click to expand...
Click to collapse
I need to try this when I get home. I get nowhere with ATT
LubbocksFall said:
I need to try this when I get home. I get nowhere with ATT
Click to expand...
Click to collapse
the module only changes the settings to allow for toggling but does not provide needed ims libraries.
CHANGiism said:
This worked for me. Go to dialer and dial
*#*#4636#*#*
Phone Information
Turn on VoLTE
Turn on Video Calling
Turn on Wi-Fi Calling
Exit
Click to expand...
Click to collapse
I had to toggle VoLTE off then on, restart. It's working for me now
"Turn on Video Calling"
Option is disabled, couldn't turn on
Depends if you're on Verizon or straight talk or what. I'm on straight talk and they don't offer VOLTE even though they use Verizon towers.
Using *#*#4636#*#*, the VoLTE provisioned option is greyd out. Anyone has a solution for this?
HSOC said:
Using *#*#4636#*#*, the VoLTE provisioned option is greyd out. Anyone has a solution for this?
Click to expand...
Click to collapse
It means your operator is not offering VoLTE, or, as in my case, Pixel XL is not approved by the operator. I have VoLTE on my SIM enabled and working with operator approved devices but network rejects Pixel as not compatible one.
ylapas said:
It means your operator is not offering VoLTE, or, as in my case, Pixel XL is not approved by the operator. I have VoLTE on my SIM enabled and working with operator approved devices but network rejects Pixel as not compatible one.
Click to expand...
Click to collapse
Operator offers VoLTE and it doesn't filter IMEI like in some cases. Other not approved devices (e.g xiaomi, oneplus) managed to enable volte via shortcuts. I am asking for a similar workaround. --thanks
Of you're on Straight Talk you're SOL. They don't offer it even if you're using a Verizon SIM
If you had geryed provisioning options you need to use magisks voenabler. a did it right now on december pie update. Now I have all enabled. Just waiting for operator to enable volte for my number. I wonder it will active.
Hi, my carrier does support VoLTE but the Pixel is not on its whitelist.
When dialing *#*#4636#*#* and going into phone info, the switches for "VoLTE Provisioned" is off and greyed out, but at the top of this screen I see "Voice Network Type: LTE". Does that mean I am getting VoLTE? I cannot see any other sign or symbol when calling. (I know some devices have a VoLTE symbol either in the status bar or during a call)

Wifi calling

So is it possible to enable wifi calling and/or VoLte on stock 8.1 rooted or any firmware of the pixel without being on Verizon? I am on AT&T so just wondering if there is a mod or something I can do to enable it.
Magisk has a module that can do that; VoEnabler .... this module will enable access to the features in the pixel, in Dialer, settings, etc. * but that doesn't mean you can actually use them;
First, check that your carrier/service actually supports the feature .... You can check with a secret code though; in Dialer;
*#*#4636#*#*
Then navigate to "Phone Information"... from there scroll down;
you should see the stuff for VOLTE, Wifi Calling, Video Calling, etc. If it's enabled then you may be good to go..
but if your carrier doesn't support it - enabling it via VoEnabler will do nothing to change that.
Also, I don't know about the US, but in Canada - some carriers (under some plans) do charge extra for this stuff.
loeffler23 said:
So is it possible to enable wifi calling and/or VoLte on stock 8.1 rooted or any firmware of the pixel without being on Verizon? I am on AT&T so just wondering if there is a mod or something I can do to enable it.
Click to expand...
Click to collapse
It is all carrier dependant, i got my XL from Verizon and I'm on TMO and wifi calling and volte is working but I don't think att supports the pixels for volte and wifi calling
fiffan86 said:
It is all carrier dependant, i got my XL from Verizon and I'm on TMO and wifi calling and volte is working but I don't think att supports the pixels for volte and wifi calling
Click to expand...
Click to collapse
Sort of this. Basically AT&T will not support VoLTE or WiFi calling on any unbranded unlocked devices brought onto their network. Never worked on my T-Mobile Note 4 nor my Google purchased Pixel XL. I was a long time subscriber to their service but once my dependency on MMS messaging increased I had no choice but to switch to another carrier. I wound up on Verizon after a brief time with T-Mobile. Both support full functionality of these devices.
nine7nine said:
Magisk has a module that can do that; VoEnabler .... this module will enable access to the features in the pixel, in Dialer, settings, etc. * but that doesn't mean you can actually use them;
First, check that your carrier/service actually supports the feature .... You can check with a secret code though; in Dialer;
*#*#4636#*#*
Then navigate to "Phone Information"... from there scroll down;
you should see the stuff for VOLTE, Wifi Calling, Video Calling, etc. If it's enabled then you may be good to go..
but if your carrier doesn't support it - enabling it via VoEnabler will do nothing to change that.
Also, I don't know about the US, but in Canada - some carriers (under some plans) do charge extra for this stuff.
Click to expand...
Click to collapse
Before installing magisk I dialed that number and they were all greyed out, I installed magisk installed the module and now VoLte and Wifi calling are both enabled in that menu and in the settings menu. I tested wifi calling and it worked. So maybe just need the module installed and it will work. That's what worked for me.
loeffler23 said:
Before installing magisk I dialed that number and they were all greyed out, I installed magisk installed the module and now VoLte and Wifi calling are both enabled in that menu and in the settings menu. I tested wifi calling and it worked. So maybe just need the module installed and it will work. That's what worked for me.
Click to expand...
Click to collapse
Cool. glad to hear my advice helped... but also using the secret code in the Dialer would've verified if your carrier supports it on their network, beforehand; that's why I posted in that step...
also, just as a reminder; I'd make sure that there aren't any hidden fees associated with using those features, I don't know much about US carriers; aside from that they are (generally) against Net Neutrality.... But I know with my particular carrier, in Canada; If i wasn't using the plan that I am on; they would be charging me extra - and it would add up quick... so best to double check, maybe.
nine7nine said:
Cool. glad to hear my advice helped... but also using the secret code in the Dialer would've verified if your carrier supports it on their network, beforehand; that's why I posted in that step...
also, just as a reminder; I'd make sure that there aren't any hidden fees associated with using those features, I don't know much about US carriers; aside from that they are (generally) against Net Neutrality.... But I know with my particular carrier, in Canada; If i wasn't using the plan that I am on; they would be charging me extra - and it would add up quick... so best to double check, maybe.
Click to expand...
Click to collapse
I came to this phone from a s7 edge that had VoLTe and Wifi calling on it never got charged for anything, would it be different with a non carrier phone?
loeffler23 said:
I came to this phone from a s7 edge that had VoLTe and Wifi calling on it never got charged for anything, would it be different with a non carrier phone?
Click to expand...
Click to collapse
I have no idea: I live in Canada and have never dealt with US carriers ~ that's something that you will need to verify on your own. Some may allow it; some may not... you guys do things quite a bit different south of the border, so I just don't know....
You should be able to find that out in the support/QA area of your Carrier's website ~ if not there, you can ask them directly.
but yeah, obviously, if it was working on your S7 - then your network supports it....
Hello, I am on Vodafone UK, recently my area is getting poor 4G coverage so the vodafone tech guy asked me to shift on wifi calling inside the house. He enabled it from carrier perpective but I have to enable it on handset as well. I struggled to find the option. Now using the secret code above I can see I have wifi calling option greyed out. btw, I am on stock android 8.1. What is the best and least intrusive way to get the wifi calling working on my handset.
I am not a developer but have experience with root on previous devices. If I have to install Magisk( is there a non-root option?) what module etc I need to install to get this working please..
praveenjohri said:
Hello, I am on Vodafone UK, recently my area is getting poor 4G coverage so the vodafone tech guy asked me to shift on wifi calling inside the house. He enabled it from carrier perpective but I have to enable it on handset as well. I struggled to find the option. Now using the secret code above I can see I have wifi calling option greyed out. btw, I am on stock android 8.1. What is the best and least intrusive way to get the wifi calling working on my handset.
I am not a developer but have experience with root on previous devices. If I have to install Magisk( is there a non-root option?) what module etc I need to install to get this working please..
Click to expand...
Click to collapse
Flash magisk and get the module called VoEnabler just sear h VoLte in the search bar it should pop up then after it installs restart phone and you should have the options.
Hi Praveenjohri - did you get this to work?
I too have a Pixel XL and on Vodafone UK; again the wifi calling option is greyed out.
Any layman guides as to how to Flash magisk and go about enabling this? Thanks in advance

Wifi Calling, Verizon Pixel 2XL, using Straight Talk AT&T Sim no option

Hey all, I've been pouring over the forums here and other places trying to find a solution to my issue. I just got a Pixel 2XL the verizon version and I'm using it on Straight Talk with an AT&T sim card. So far so good except I cannot get wifi calling. I'm pure stock, android 9/Pie, no bootloader unlocks/rooting etc. The wifi calling option does not exist in the phone app nor in the settings anywhere. Even when you search for wifi calling, it simply takes you to the network and connections section of settings but wifi calling is no where to be found. I've tried the adb command (the one that apparently used to work on Oreo but not longer does on Pie) and that didn't work (though I didn't expect it to since many people said it no longer works on Pie). I have an Unlocked Note 9 as well and its wifi calling works perfectly fine so does anyone have a way to make this work? Reception at my home is somewhat lacking and I really need wifi calling.
Thanks!
mtweisenbarger777 said:
Hey all, I've been pouring over the forums here and other places trying to find a solution to my issue. I just got a Pixel 2XL the verizon version and I'm using it on Straight Talk with an AT&T sim card. So far so good except I cannot get wifi calling. I'm pure stock, android 9/Pie, no bootloader unlocks/rooting etc. The wifi calling option does not exist in the phone app nor in the settings anywhere. Even when you search for wifi calling, it simply takes you to the network and connections section of settings but wifi calling is no where to be found. I've tried the adb command (the one that apparently used to work on Oreo but not longer does on Pie) and that didn't work (though I didn't expect it to since many people said it no longer works on Pie). I have an Unlocked Note 9 as well and its wifi calling works perfectly fine so does anyone have a way to make this work? Reception at my home is somewhat lacking and I really need wifi calling.
Thanks!
Click to expand...
Click to collapse
Could you attach a screenshot with the WHOLE section of "Mobile Network", found inside of "Network & Internet" in the Settings -- make sure that you click on the drop down menu next to "Advanced Calling" -- this will help make sure that wifi calling is really missing as well as might point something out that may help with a solution. Moreso, personally, because I can't even imagine what the settings menu looks like missing this...
simplepinoi177 said:
Could you attach a screenshot with the WHOLE section of "Mobile Network", found inside of "Network & Internet" in the Settings -- make sure that you click on the drop down menu next to "Advanced Calling" -- this will help make sure that wifi calling is really missing as well as might point something out that may help with a solution. Moreso, personally, because I can't even imagine what the settings menu looks like missing this...
Click to expand...
Click to collapse
I have attached a screenshot of the mobile network section with the advanced section expanded.
mtweisenbarger777 said:
I have attached a screenshot of the mobile network section with the advanced section expanded.
Click to expand...
Click to collapse
It might be a long shot but try checking the settings in the Google phone app. There should be a place that says configure IMS calling. I have this setting here and in the network settings. If you have it that's where you can enable wifi calling.
murphyjasonc said:
It might be a long shot but try checking the settings in the Google phone app. There should be a place that says configure IMS calling. I have this setting here and in the network settings. If you have it that's where you can enable wifi calling.
Click to expand...
Click to collapse
Been there done that. I have no options for setting up IMS calling. I only have SIP options. Also, I have tried the phone dialer trick (where you dial *#*#4636#*#*) and that shows the wifi calling option as a toggle but its greyed out and cannot be enabled. I even tried an adb trick that used to work on the 1st gen pixels, but to no avail.
What happens when you enter your information here?
I'll have to initiate a chat with Straight Talk. Like you I have a Pixel 2 XL with a Straight Talk AT&T SIM. The only difference is that mine is unlocked. I just ran my phone number and the IMEI of the SIM through the linked site and it tells me my device is not compatible. Since I have a BYOP SIM and the IMEI is of the SIM itself, chances are high that the SIM needs replacing with one that includes WiFi calling support.
EDIT: According to the representative I just spoke with, there's no guarantee that changing to a newer AT&T SIM will enable the feature. The only guaranteed method according to tech support is switching to a T-Mobile SIM.
Strephon Alkhalikoi said:
What happens when you enter your information here?
I'll have to initiate a chat with Straight Talk. Like you I have a Pixel 2 XL with a Straight Talk AT&T SIM. The only difference is that mine is unlocked. I just ran my phone number and the IMEI of the SIM through the linked site and it tells me my device is not compatible. Since I have a BYOP SIM and the IMEI is of the SIM itself, chances are high that the SIM needs replacing with one that includes WiFi calling support.
EDIT: According to the representative I just spoke with, there's no guarantee that changing to a newer AT&T SIM will enable the feature. The only guaranteed method according to tech support is switching to a T-Mobile SIM.
Click to expand...
Click to collapse
Hey thanks for the help. I tried that link as well (before I posted here; sorry I should have mentioned it) and it said my device is also not compatible. I initiated a chat with them and they told me the same; switch to T-Mobile. I am tempted to do so but the one thing holding me back is my home is already a place I get poor signal and T-mobile's coverage while much improved still isn't as good at AT&T's. I realize that having wifi calling would fix any lingering signal issues but I do manage to get 1-2 bars of 3G at my house with AT&T, I figure I won't even get that with T-Mobile. So I am weary of the switch. I'll have to consider it though. I could also wait for the full rollout of the latest google voice (since it finally is bring VOIP without the need of hangouts) and just use that number instead.
So I contacted Straight Talk and ordered a T-Mobile sim card. It'll be here in a few days. I will post my findings after it arrives. Straight talk support says wifi calling works with all T-Mobile sim cards so we will see.
Hello all,
Okay, so I finally got switched over to a T-Mobile sim card (again still with straight talk). It took a while cause I had to buy a new one (the old one I had expired; who'd have thought?). Anyways, switching to T-Mobile solved all my problems and then some. Not only do I have Wifi calling, but also HD voice, VOLTE, Tethering, and 3-4 bars of LTE (previously on AT&T, I got 1-2 bars of 3G). I realize the signal issues is merely a coverage thing but I can say with certainty that switching to a T-Mobile sim card will give you all the advanced features. I hope this helps others who might experience this problem. I've been using AT&T (in one form or another) for the better part of a decade and can now honestly say, AT&T sucks.
Is your download speed throttled?

Wi-Fi calling on pixel 2 XL in Europe

I have a Pixel 2 XL in Android 10 build QQ1A.191205.008 and there is no option to enable Wi-Fi calling.
I know that the phone is capable of Wi-Fi calling but for some reason that option does not exist in system settings
I am in Greece and in Vodafone network which is providing Wi-Fi calling
And help would be appreciated.
Is the device itself on Vodafone, or are you using a different carrier? Your carrier has to support it for the option to become available, and even if the carrier does there is a possibility the carrier's network doesn't recognize the device as being capable of the feature, especially if it was bought from Google.
Thanks for your reply.
Yes it was bought in the USA.
The ROM does not belong to a certain carrier
It's the official universal room
I haven't root the phone.
It gets all the updates over the air.
A standard factory set phone.
I conducted Vodafone and apparently they don't support yet Android 10 ! Although they state that the Samsung s8 and newer and the iPhones are supported (they don't mention any Google phone)
Anyway I thought that the option to enable Wi-Fi calling should be available on the system settings of the phone.
dimitrisss said:
Thanks for your reply.
Click to expand...
Click to collapse
ROM is irrelevant as this is a carrier thing. As you found out the carrier you're using doesn't yet support the feature. Thus you will have to do without. The P2XL won't have the option to enable WiFi calling until the carrier supports it. Example: my carrier (Straight Talk) doesn't support WiFi calling and I do not have the option in my settings.
Okay crystal clear
Thanks a lot
Okay crystal clear
Thanks a lot

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