First of all, excuse my English, I'm from Chile.
I come to share my problem with the auto focus that I have with this device (SG-988U1)
At the moment of opening the camera, and being able to focus with the main lens, I have to give it a little hit for the autofocus to work. I have performed the reset of the camera application wipe data and the "wipe cache" but I still have the same problem.
Can somebody help me.
Sounds like a loose connection or a cam module failure.
Related
On searching this forum, I found a post entitled " [Q] Front Facing camera not working?" which pretty much describes the problem I am having with the back facing camera. I have had the phone for 6 months, used the camera a lot, and now find that I can not longer activate the camera. When I select the camera icon, I get the perimeter of the camera screen with all the camera buttons on the left and right sides of the screen. But in the center of the screen is a popup box that says: "Warning - Unknown error occurred."
The gallery still works, the front camera still works, but the camera on the back, which is the one I always use, gives this message.
I tried: powering off the phone, removing the SD and the sim cards, and removing the battery. I have tried accessing the camera from the gallery. And I cleared the cache on the camera. None of these things helped.
I am not a very tech savvy user so I am hesitant to start removing caches (some suggested clearing cache and even the data in storage media and gallery), and I really begin to sweat when anyone suggests that I do a "factory data reset", especially if it turns out that this is a hardware problem.
Based on my description, is it more likely that this is a hardware or software problem? Is there anything else I should try before I begin dumping cache, data, or a factory reset. Any particular order I should proceed with these options?
Would appreciate any and all help. My camera is the most important app on my phone and I use it constantly. I hate being without it!
Just install any other camera app from play store and confirm it's not hardware related.
sent from my GT-N7100. Press thanks if I helped..
hard reset?
After more than 1.5 yrs of using my Note 2, recently I noticed that sometimes the camera focus gets stuck. It seems to be at macro focus distance. So everything close to the lens will be clear, and things beyond that blurred. There is no way to refocus. No matter what I do (using manual touch focus, setting to autofocus, setting to macro focus, setting to video mode, killing the camera app or restarting the phone) it is stuck for some time. And then it just starts to work again by itself after few minutes. Completely randomly it seems. I'd say it gets stuck approx every 5th time when I turn the camera on.
If I look at the lens, while the focus is stuck, the lens, naturally, also don't move as they move when the focus is not stuck.
What could this be? My bet would be an issue with camera, but I'd like to exclude any possible known issue, before I RMA it. I still have few months of warranty. Normally I would be doing the factory reset, but I was kinda waiting for the 4.3 or 4.4.2 update, and fresh flash.
I'm running stock 4.1.2 (still the latest official for me), and it is rooted, and triangled away. Everything else is stock. I use stock camera app. Also I don't seem to have any other problems. When it does focus, the camera produces sharp photos. SO no problems there either.
PS The lens are clean and undamaged, as is the whole phone.
bump
I got a warranty replacement and I'm finding the camera cannot focus at distance. Up to 1 foot it focuses great, but anything farther is a mess. Even with manual focus at infinity it doesn't work.
Sad quality control?
What about with video ?
Give the lens a clean. Take a good look at it and see whether some dust got trapped on the inside. Give it a tap and see if it moves.
With the camera app closed and not in memory try clearing the camera app cache and restarting. If that does nothing try clearing the camera data too.
One Twelve said:
What about with video ?
Give the lens a clean. Take a good look at it and see whether some dust got trapped on the inside. Give it a tap and see if it moves.
With the camera app closed and not in memory try clearing the camera app cache and restarting. If that does nothing try clearing the camera data too.
Click to expand...
Click to collapse
Same thing with video. I had read about clearing cache/data, so I tried that as well. Even tried factory reset. It seems this camera just cannot set focus at infinity. Used several other camera apps with the same result.
Same here .. Got a warranty replacement for my bricked G4 (boot loop failure) and the new phone has serious camera focus issues. Will not focus on infinity and even at short distances has grainy unfocused pics intermittently. My old G4 camera was amazing even at infinity on max 4.0 zoom super clear pics. This one not even close. Video is the same. Very disappointed. Maybe I need a new Camera module? Any advice would be helpful.
I feel like I need to see what sprint ir LG can find out but sure they will say it works fine but I know better. Arrg!
Hi there,
Did you get a solution for this problem? I have noticed the same situation, focus for close objects, macro, works amazing, but for far objects it's out of focus, I notices for stock and 3rd party apps. I've tried Google camera, Stock camera, LG G5 camera, LG V10 camera, Pro Shot, Camera FV-5, Open camera, this issue also happens for video. I start to suspect that issue it's hardware.
Any suggestions?
I once made a mistake and deleted the whole internal storage (not photos and such but everything). Ever since, neither front cam nor wide angle cam works. Macro does, but these two, which are "vital", don't.
I reverted to stock ROM now, but still even with original ROM neither of the two work. It shows 0.6x, but when I try to switch, it just doesn't do anything. The camera doesn't force close, it just doesn't do anything. I'll go back to custom ROM now again, but want to be able to use these two cams. I cannot talk to my family over any app, something is badly broken and reverting didn't solve the issue.
Anyone knows how I can fix it?
Thanks in advance for replies - if there'll be any.
Hello guys, a few months ago I ran into this problem with my samsung galaxy note 8 (SM-N950N) where my camera app keeps crashing each time I switched from the rear camera (which works fine) to the front camera.
I had checked so many posts in this forum and beyond in search of a solution, but I kept circling back to the same set of troubleshooting instructions, which ranged from doing a simple restart all the way to factory reset and even flashing stock firmware.
I tried all of it and none of them was able to solve the front camera issue and I was tempted to think it was a hardware issue, however if I access the hardware diagnostic menu (*#0*#) I discovered that my front camera works perfectly fine.
When it was all looking like all hope's were lost, I stepped on a solution - follow in these steps;
1. Ensure that your camera app is up to date (clear app cache and data)
2. Update gallery app (clear app cache and data)
3. Enable all permissions in both apps
4. Go to the gallery menu menu (the 3 dots on top right corner) and select "camera"
You should be able to access the camera app and check to see if both front and rear camera are now working.
This worked for me and I hope someone here finds it useful.
Hey there, you may want to post in the Samsung forum to find a solution to your answer.
2nd Samsung post in the 4a5g forum..hmm..
Well done... Androids wuv attention
A hard reset seldom fixes anything except a virus or an old load that needs a refresh.
Invariably if the root cause isn't found eventually many times it reoccurs after the reload... as many have witnessed to their dismay.