On searching this forum, I found a post entitled " [Q] Front Facing camera not working?" which pretty much describes the problem I am having with the back facing camera. I have had the phone for 6 months, used the camera a lot, and now find that I can not longer activate the camera. When I select the camera icon, I get the perimeter of the camera screen with all the camera buttons on the left and right sides of the screen. But in the center of the screen is a popup box that says: "Warning - Unknown error occurred."
The gallery still works, the front camera still works, but the camera on the back, which is the one I always use, gives this message.
I tried: powering off the phone, removing the SD and the sim cards, and removing the battery. I have tried accessing the camera from the gallery. And I cleared the cache on the camera. None of these things helped.
I am not a very tech savvy user so I am hesitant to start removing caches (some suggested clearing cache and even the data in storage media and gallery), and I really begin to sweat when anyone suggests that I do a "factory data reset", especially if it turns out that this is a hardware problem.
Based on my description, is it more likely that this is a hardware or software problem? Is there anything else I should try before I begin dumping cache, data, or a factory reset. Any particular order I should proceed with these options?
Would appreciate any and all help. My camera is the most important app on my phone and I use it constantly. I hate being without it!
Just install any other camera app from play store and confirm it's not hardware related.
sent from my GT-N7100. Press thanks if I helped..
hard reset?
Related
I love my LG G3 but the front camera has been giving me trouble.
For the first week its great (except my wife keeps borrowing it for selfies haha). Then suddenly the front camera stops working. Trying to activate front camera in any app (I tried LG Camera, Google Camera, Hangouts with Vid call) results in that app locking up for about 10 seconds then crashing back home screen on a pretty usable phone. Do it once more and the whole phone becomes unusable - even long hold power off won;t work, requiring battery extraction to recover it.
I have tried removing data and cache from the camera app and that didn't help.
Tried a software data reset (via the menus), that didn't help.
Just for kicks I enabled ART in developer menu to see if that possibly helped, it didn't (side note: ART seems snappy)
So I am at a loss now, next step after this is hard reset, but I am not optimistic that will achieve anything the soft reset didn't.
Anyone else encountered similar issues?
Nick
nick1973nz said:
I love my LG G3 but the front camera has been giving me trouble.
So I am at a loss now, next step after this is hard reset, but I am not optimistic that will achieve anything the soft reset didn't.
Click to expand...
Click to collapse
It didn't. Result seems the same as the menu based reset. Not unexpectedly.
Hi there,
Just got my Lg G3 and all works great but after a while (few hours) the same problem accured...the camera crashed when i switched from rear to front and after that even rear wouldn't work.
I did factory reset...still same problem. Then i focused on my case...i realized that this problem appeared when i installed quick circle cover (it has no wireless charging on the back cover) soo i removed it and installed original. Camera works like a charm now!
Sent from my LG-D855 using XDA Free mobile app
Lg G3 Quick Circle case
I have the same problem with Quick Circle case, my front camera dont work after i put case on phone.
Can u please tell me what have u removed and installed, cant resolve this problem.
Thanks
nick1973nz said:
I love my LG G3 but the front camera has been giving me trouble.
For the first week its great (except my wife keeps borrowing it for selfies haha). Then suddenly the front camera stops working. Trying to activate front camera in any app (I tried LG Camera, Google Camera, Hangouts with Vid call) results in that app locking up for about 10 seconds then crashing back home screen on a pretty usable phone. Do it once more and the whole phone becomes unusable - even long hold power off won;t work, requiring battery extraction to recover it.
I have tried removing data and cache from the camera app and that didn't help.
Tried a software data reset (via the menus), that didn't help.
Just for kicks I enabled ART in developer menu to see if that possibly helped, it didn't (side note: ART seems snappy)
So I am at a loss now, next step after this is hard reset, but I am not optimistic that will achieve anything the soft reset didn't.
Anyone else encountered similar issues?
Nick
Click to expand...
Click to collapse
Hi There,
Did you manage to resolve this issue with the front camera? I am having the same problem.
Thanks
Guys, do a hard reset..not a soft reset.
Anyways, its seems that there is a problem with the hardware itself since you mentioned that you've tried several camera apps and still force closing. Try bringing it to a service center..you might be able to get a replacement.
Sent from my LG-D855 using XDA Free mobile app
Okay so I bought an S3 used in good condition, everything worked except the cameras, water tab RED. I got it home pulled it apart, cleaned the motherboard with isophoric alcohol to clean any corrosion from the water damage (no damage I can see, runs flawlessly), reinstalled original front and rear cameras no luck camera still failed. Then I replaced both front and rear camera out of another i747 I had both cameras worked in that unit but no luck in the unit Im trying to repair. Although later in snapchat I realized the front camera did work. I also tried to update the camera firmware through dail pad on stock 4.1.2 rom but it always crashes before I get to the menu to check firmware and update if available. I tried deleting cache and data on both gallery and camera app, removed all other applications relating to camera or torch (flashlight) also turned off google location, have tried other roms of course after clearing dalvik, cache partition and factory reset. I also have tried other 3rd party camera apps, Ive also tried removing sd card and sim card and battery pull. I'm stumped honestly never had such an issue before, any help or thoughts would be greatly appreciated. Also phone is not under warranty.
I have searched and scoured the forums and have not found this issue. Maybe someone can shed some light...
When I would open my camera, sometimes the app would open and freeze (blank screen with only the back button showing). I would go in and clear the cache and data then force close the app. That would fix it temporarily.
Then there was a firmware update. Now my camera opens to a blank screen with the back arrow only.
I have cleared the cache and data, done a cache/data clear on the google app, even a factory reset. Then resorted to using the LG software tool and re-installed the firmware. Still not working.
I know there is this thread: http://forum.xda-developers.com/showthread.php?t=2090959, but my app is not crashing. It's just doing nothing like the camera is supposed to be working.
The phone has not gotten wet (as far as I know of), nor has it been dropped. It also has an Otterbox case on it.
Has anyone else had this issue?
My nephew has the same phone on Verizon and has no issues with his.
Note, I am running Android 5.0.1
Us Cellular is ordering a new phone for me. I did all above items that they would have. He was stumped also.
Sent from my LGUS990 using Tapatalk
LG G3 [D855] Front camera not working
Hi,
My LG G3 [LG-D855] front camera not capturing clear picture. Its showing blur image, compared to front camera back camera clarity is very bad for the last one week. I bought it from eBay 5 months back, now its creating this issues.
I tried with other camera apps [Google camera, etc.,] and I reset the default camera app. Still I'm facing the same issue. Its not even reading the WebWhatsApp QR code.
Please anyone help me to resolve this issue.
~Vinoth
I've got the "cannot connect to camera" issue since last summer, but I can still use the camera if I reset my phone once or twice. It became seriously day by day until now, I cannot activate my camera completely. "Flashlight" shows gray in top menu (but flashlight hardware is fine), Google Camera will FC after few seconds I open it.
I saw many threads in XDA and Chinese forums, tried safe mode, factory reset, wipe all data and even flash factory images, relock bootloader by following those instructions but nothing helps. I don't know why because I didn't do anything to my phone and it just naturally became like this. Except for the camera, all the hardwares and softwares as well as functions are working properly, no signs of getting worse.
I'm not sure the camera module or the motherboard has broken or not, anyone still have any ideas to fix this?
Hello guys, a few months ago I ran into this problem with my samsung galaxy note 8 (SM-N950N) where my camera app keeps crashing each time I switched from the rear camera (which works fine) to the front camera.
I had checked so many posts in this forum and beyond in search of a solution, but I kept circling back to the same set of troubleshooting instructions, which ranged from doing a simple restart all the way to factory reset and even flashing stock firmware.
I tried all of it and none of them was able to solve the front camera issue and I was tempted to think it was a hardware issue, however if I access the hardware diagnostic menu (*#0*#) I discovered that my front camera works perfectly fine.
When it was all looking like all hope's were lost, I stepped on a solution - follow in these steps;
1. Ensure that your camera app is up to date (clear app cache and data)
2. Update gallery app (clear app cache and data)
3. Enable all permissions in both apps
4. Go to the gallery menu menu (the 3 dots on top right corner) and select "camera"
You should be able to access the camera app and check to see if both front and rear camera are now working.
This worked for me and I hope someone here finds it useful.
Hey there, you may want to post in the Samsung forum to find a solution to your answer.
2nd Samsung post in the 4a5g forum..hmm..
Well done... Androids wuv attention
A hard reset seldom fixes anything except a virus or an old load that needs a refresh.
Invariably if the root cause isn't found eventually many times it reoccurs after the reload... as many have witnessed to their dismay.