Develop Bugs

[Q] Wi-fi and 4g on at same time

Hello,
Just bought the Galaxy Nexus CDMA version and have a question. Many people suggest turning off the 4G to conserve battery. If I'm on a Wi-Fi network for most of the day, is it necessary to turn off 4G? If Wi-Fi is on (and connected), is 4G still being used and draining the battery unnecessarily? I figured Wi-Fi would "trump" 4G.
Thanks in advance for your help.

The radio is still active and maintaining the signal will sap your juice. Think of it this way: when your phone is only on 4g and you're not using it, it still drains the battery even though you're not downloading files and whatnot.
I've flashed a new rom on days where I was just home and in wifi-range and forgotten to re-toggle 4g off, and found that my battery had drained all that much more than normal.

Thanks Joe for the reply..... IMHO, it doesn't make sense to me. I wonder why 4G is active (or even 3g for that matter) with a Wi-Fi connection? It makes sense to me when you are not on Wi-Fi because you need to have the data connection (4G) readily available for data. But if you already have a connection via Wi-Fi, why do you need another data connection (3G or 4G).
I did notice this though:
1. Wi-Fi is active (blue status bars at Wi-fi status and data connection status)
2. Turn off Wi-fi (Wi-Fi status dissapears as expected)
3. 4G status is blue for about a second or two.
4. 4G status turns grey for about a second or two.
5. 4G status turns back to blue.
If 3G/4G is truly active (with Wi-Fi Connection), I would assume that the status would never turn Grey for the second or two. In past experiences with other devices, when the status was grey, I couldn't get data connections.

When you turn on wifi, it disconnects you from the 3G or LTE network. You can check this from network status.
So no, you do not need to turn off LTE if you are on wifi all the time.

adrynalyne said:
When you turn on wifi, it disconnects you from the 3G or LTE network. You can check this from network status.
So no, you do not need to turn off LTE if you are on wifi all the time.
Click to expand...
Click to collapse
Hmm well I see where it says disconnected, but I still get a signal reading and it says I am on LTE or eHRDP in the usual spot.
I understand about the radio being in a low-power state, but I was left with the impression, from my usage, that battery always seemed to drain that much more when I didn't toggle 4g off altogether. But it's been a while since I just wrote 4g off altogether so I'm going to test it again tonight when I have a chance to leave the phone undisturbed with wifi and 4g on.

JoeSyr said:
Hmm well I see where it says disconnected, but I still get a signal reading and it says I am on LTE or eHRDP in the usual spot.
I understand about the radio being in a low-power state, but I was left with the impression, from my usage, that battery always seemed to drain that much more when I didn't toggle 4g off altogether. But it's been a while since I just wrote 4g off altogether so I'm going to test it again tonight when I have a chance to leave the phone undisturbed with wifi and 4g on.
Click to expand...
Click to collapse
You can never actually turn a radio off, so you will not see a battery life difference if you set it to cdma only and use 3G while on wifi.

When you turn on WiFi it doesnt disconnect your Data connection but your phone will know when WiFi is on to use WiFi instead of Data. The only way to save power is to manually turn it off. Just remember that when you do you cannot receive or send picture texts. There may be other things im not sure. Youll still know you recieved a picture text so just make sure you turn on your Data connection before downloading it. Otherwise you have to wait for another or send one of your own to download it.
Now I dont know the situation of your area for service but here we get great 3g coverage. It serves me well for surfing the net, using Google Navigation, just about everything but videos. So why waste the power for 4g? If I need it I can get a connection quick enough but I dont usually. I dunno, For what I need using 4G is like bringing a bazooka to a knife fight. Why? Id rather leave it in the trunk of my car close by just in case

IFLATLINEI said:
When you turn on WiFi it doesnt disconnect your Data connection but your phone will know when WiFi is on to use WiFi instead of Data. The only way to save power is to manually turn it off. Just remember that when you do you cannot receive or send picture texts. There may be other things im not sure. Youll still know you recieved a picture text so just make sure you turn on your Data connection before downloading it. Otherwise you have to wait for another or send one of your own to download it.
Now I dont know the situation of your area for service but here we get great 3g coverage. It serves me well for surfing the net, using Google Navigation, just about everything but videos. So why waste the power for 4g? If I need it I can get a connection quick enough but I dont usually. I dunno, For what I need using 4G is like bringing a bazooka to a knife fight. Why? Id rather leave it in the trunk of my car close by just in case
Click to expand...
Click to collapse
It does turn off data when switching to wifi. Check your network status.
To be clear, I mean mobile data network when I say data.
Look at the last item.
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"lightbox_next": "Next",
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"lightbox_start_slideshow": "Start slideshow",
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"lightbox_download": "Download",
"lightbox_share": "Share",
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"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}

Thank you all for your help.
@adrynalyne -- Thanks for showing me the network status location. Didn't even notice that. You are indeed correct that it displays "disconnected" when on Wi-Fi.
@IFLATLINEI -- Regarding 3G service speeds.... in Manhattan, 3G is horribly slow. 4G is great. Even though I'm on Wi-Fi most of the the time at work, there are times when I step out for lunch and need 3G/4G. I find it somewhat cumbersome to flip back and forth from 3G to 4G..... The switching of networks seem to sometimes take up to a minute (or longer) to find the data network specified. That is why I would rather leave the phone in 4G mode when Wi-Fi is turned on.
@JoeSyr -- Let us know the results of your test. Once my phone/battery is broken in, I plan on doing the same... but I'm fairly confident that the results should be relatively close due to adrynalyne's comments.

IFLATLINEI said:
When you turn on WiFi it doesnt disconnect your Data connection but your phone will know when WiFi is on to use WiFi instead of Data. The only way to save power is to manually turn it off. Just remember that when you do you cannot receive or send picture texts. There may be other things im not sure. Youll still know you recieved a picture text so just make sure you turn on your Data connection before downloading it. Otherwise you have to wait for another or send one of your own to download it.
Click to expand...
Click to collapse
It definitely does not keep data on when you're on WiFi. It specifically disconnects your data network. It makes no sense to keep both enabled at once.

I seen the first 3 posts saying the same thing. Obviously there is more to it than that right? If I have both wifi and data on how would I still receive a picture text? Since as I explained before. You cannot receive a picture text without data turned on. Again turning on wifi is not turning data off. The network status seems to be telling you it will just use wifi instead. If I'm wrong address my example with picture texts. Dont just direct me to Network Status again. We already established that on the first page of the thread.
To the O.P I didn't expect you to do what I do. Just an example of how I manage to get my phone through the day. If you don't have good 3g like we do then it makes no sense to save power with my method. So you can still just turn 4g when on wifi. But unless some one can clarify what actually happens to data when wifi is turned on then I would recommend doing it manually.

On other devices, it was handled by the incoming MMS for a split second switching to the mobile network. Now on the Nexus, the uaprof is generic and uses a google server, so I don't think it matters anymore. Or maybe it switches faster than I can see it. Would be interesting to logcat it. Either way, once the MMS is received, the mobile network disconnects. I just sent an MMS and watched my network status. It never changed.
http://en.wikipedia.org/wiki/UAProf

Lol. I'm not trying to be a pain about this. Its just weird. I would really like to believe that when I turn my wifi on data was actually turned off. If its true then I can stop toggling my data connection all the time.

IFLATLINEI said:
Lol. I'm not trying to be a pain about this. Its just weird. I would really like to believe that when I turn my wifi on data was actually turned off. If its true then I can stop toggling my data connection all the time.
Click to expand...
Click to collapse
It effectively does. You're taking an extra completely unnecessary step by manually turning off your data when you're on WiFi.

Look at it like this. You are using more battery switching to 3g while on wifi because thats a few more seconds the soul sucking screen is on

Alright then. Settled. Thank you

Well quick update, I found that 4g vs 3g w/ wifi on came out to about the same in a single overnight test for each, as far as total battery drain goes. I couldn't stick to a completely standard testing format for timeframe and hours, but the difference was pretty negligible. 89% after 10.5 hours with 4g, 91% after just under 9 with 3g, slight differences in syncing apps grabbing some juice for either.
However, I did notice that there's an alarm coming from com.android.internal.telephony.gprs-data-stall that was waking my phone up a lot, and it did differ between the two tests. According to the people over in the better battery stats thread, this item indicates that the data connection was disrupted. The going theory there seems to be that there's a core ICS bug that's causing this to still fire when wifi is on. Apparently it's pretty common for them to get reports of it from ICS devices, but I only know as much as skimming the last few pages of that thread has told me.
For what it's worth, my gprs-data-stall count was 368 for 10.5 hours on 4g+wifi, and 89 for about 9 hours on 3g+wifi (although if this affects battery life, it's only on the order of .1% per hour according to my quick little tests). Seems like it could be due to either random interference or an ICS bug that meets different outcomes when using the 4g/3g radios. I imagine that if my phone lost and re-established a 4g data connection 368 times overnight I'd see a noticeable battery drain, so if this is a bug it might be pretty benign.
Perhaps if more people could start compiling BBS logs for wifi+data time we could get a better picture about whether there's a bug in the source that's causing the gprs-data-stall behavior.

IFLATLINEI said:
I seen the first 3 posts saying the same thing. Obviously there is more to it than that right? If I have both wifi and data on how would I still receive a picture text? Since as I explained before. You cannot receive a picture text without data turned on. Again turning on wifi is not turning data off. The network status seems to be telling you it will just use wifi instead. If I'm wrong address my example with picture texts. Dont just direct me to Network Status again. We already established that on the first page of the thread.
To the O.P I didn't expect you to do what I do. Just an example of how I manage to get my phone through the day. If you don't have good 3g like we do then it makes no sense to save power with my method. So you can still just turn 4g when on wifi. But unless some one can clarify what actually happens to data when wifi is turned on then I would recommend doing it manually.
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Click to collapse
A picture text temporarily turns on 3g data, receives it, then shuts it off. All while keeping wifi on.
This happens to me all the time.

Is Wi-Fi really problematic on Note2?

I see reports of problematic Wi-Fi for the Note2 & I've heard the multi-view update (for AT&T anyway) will also include Wi-Fi improvements so the question for current Note2 owners is just how problematic is Wi-Fi really at this time?
-Thnx

Not problematic at all

I personally haven't seen any hardware deficiencies on this device, and no major software issues. Wifi is stable, the hot spot is stable, bluetooth is stable, and I'm getting higher speeds and better connectivity then I've ever seen on tmo's network.

I also have no issues with wifi what so ever. Great phone! Everything works as it should; minus having the multi window update of course.
Sent from my SGH-T889 using xda premium

moSess said:
Not problematic at all
Click to expand...
Click to collapse
Same here. No problems when I use wi-fi.

Wifi is actually stronger than on my gs3
Sent from my SGH-T889 using xda premium

awrnsmn said:
I also have no issues with wifi what so ever. Great phone! Everything works as it should; minus having the multi window update of course.
Sent from my SGH-T889 using xda premium
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Click to collapse
Good to hear about the Wi-Fi as I use Wi-Fi a lot & it could have been a deal breaker. I'm hoping T-Mobile will feel more pressure regarding the multi-view update when Verizon this week launches with it & AT&T who has worked on it for a while updates it. Sprint the first major carrier to get multi-view is my current carrier with the EVO which will see its 2 yr contract end Saturday so I ordered http://www.amazon.com/gp/product/B00A45SF7G last night-should arrive Friday. Would also like to see this white case when available as I'll likely be getting the Note 2 in grey & want to see it in these black & white kickstand cases like my black EVO. I'll also get http://www.amazon.com/Seidio-CSK3SSGT2K-BK-ACTIVE-Kickstand-Samsung/dp/B00A45SGKC when available again as my EVO & seen in Seidio Active and Surface Case Unboxing and Review for the Samsung Galaxy Note II .
I hope T-Mobile doesn't wait until the Note 3 to update to multi-view & what ever happened to the screen recorder function?

Wifi connectivity is awesome no issues.

So do you all think the reports of Wi-Fi issues are just isolated issues then?
http://forum.xda-developers.com/showpost.php?p=34724156&postcount=121
http://www.anandtech.com/show/6386/samsung-galaxy-note-2-review-t-mobile-/9
"WiFi
The Note 2 uses BCM4334 for WiFi and is enabled for both 2.4 and 5 GHz. Just like the Galaxy S 3 that means 40 MHz channels on 5 GHz for a maximum physical layer speed of 150 Mbps. I did have some weird issues here, no matter what I did I couldn’t get the Note 2 to go on the 5 GHz AP, or get up to 150 Mbps.
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Curiously enough there isn’t any 2.4 or 5 GHz priority toggle under the advanced tab in WiFi settings, yet the Galaxy S 3 models have this toggle and the same WiFi hardware stack. I suspect there’s some software or configuration issue here.
As a result we see iPerf performance out of the Galaxy Note 2 along the lines of what you’d expect for just 2.4 GHz operation. I’m puzzled as to why this is the case quite honestly."

My wifi sometimes disconnect and reconnect a few times a day. Never had any problems on my sg3. Don't think it's my router. I passed my returning window.

sic_lic1o1 said:
My wifi sometimes disconnect and reconnect a few times a day. Never had any problems on my sg3. Don't think it's my router. I passed my returning window.
Click to expand...
Click to collapse
I did have that problem when I first bought it actually. I tried disabling the wifi sleep option by doing these:
*#0011# > press menu key on phone > WiFi > click the "ON" button so it does't light up (basically turn it off).
It seemed to have solved the problem but still seem to happen rarely. I thought i had a dud but after I did a factory data reset and all wifi problems were since solved.
My friend did a factory reset before he even used his phone and he never experienced any Wifi problem. Hope this helps...

Jrdunno said:
I did have that problem when I first bought it actually. I tried disabling the wifi sleep option by doing these:
*#0011# > press menu key on phone > WiFi > click the "ON" button so it does't light up (basically turn it off).
It seemed to have solved the problem but still seem to happen rarely. I thought i had a dud but after I did a factory data reset and all wifi problems were since solved.
My friend did a factory reset before he even used his phone and he never experienced any Wifi problem. Hope this helps...
Click to expand...
Click to collapse
Thanks. Just turned off the wifi sleep mode in phone setting. Hopefully this will help with wifi dropping.

FWIW I've been a tad disappointed in the WiFi, performance seems okay but it's finicky about routers. I've got a mid range Cisco unit (500 series) at home and it will not connect to the 2.4ghz side at all, but will the 5ghz. At the office it's the other way around (Engenius business grade stuff). Once connected it's been fine, seems slightly slower over wifi than the original note but otherwise fine, it's just picky and takes some extra steps for me. I've upgraded to the latest firmware on my router at home with no change, not that I expected one as the release notes had nothing applicable.

Jrdunno said:
I did have that problem when I first bought it actually. I tried disabling the wifi sleep option by doing these:
*#0011# > press menu key on phone > WiFi > click the "ON" button so it does't light up (basically turn it off).
It seemed to have solved the problem but still seem to happen rarely. I thought i had a dud but after I did a factory data reset and all wifi problems were since solved.
My friend did a factory reset before he even used his phone and he never experienced any Wifi problem. Hope this helps...
Click to expand...
Click to collapse
any ideas what are the difference between the wi-fi power saving from this menu vs the "keep wifi on during sleep" in the phone settings? They seem to turn on and off independently.

Jinra321 said:
any ideas what are the difference between the wi-fi power saving from this menu vs the "keep wifi on during sleep" in the phone settings? They seem to turn on and off independently.
Click to expand...
Click to collapse
Umm really don't know..

Jrdunno said:
I did have that problem when I first bought it actually. I tried disabling the wifi sleep option by doing these:
*#0011# > press menu key on phone > WiFi > click the "ON" button so it does't light up (basically turn it off).
It seemed to have solved the problem but still seem to happen rarely. I thought i had a dud but after I did a factory data reset and all wifi problems were since solved.
My friend did a factory reset before he even used his phone and he never experienced any Wifi problem. Hope this helps...
Click to expand...
Click to collapse
I'd check the Wi-Fi sleep policy but curious why a factory reset before using the phone would help as shouldn't it already be in a factory reset state before using (i.e. what your friend experienced could have just been a coincidence)?
Good to see that this is not in fact a common experience..
-Thnx

I'll pay you to fix this. *PLEASE*

Basic info:
- I'm on The People's Rom GS3.17
- I'm using KTweaker and running one of their profiles
- I'm ATTEMPTING to use Tasker to regulate Wifi home/out and data home/outside
So pretty much here's my problem:
I've attempted to use Taster to make sure Wifi is ON when im at home and OFF when i leave home (according to cell towers)
I've also tried to make sure Data/Wifi is OFF when screen is OFF and ON when screen is on.
But even if Tasker was working perfectly, this problem still persists and this is it:
1) When I use WiFi at home, every so often, it will just shut off (even if the screen is on) and it will revert to 3G
2) The only solution to this is to turn off Wifi, then turn it back on, and only THEN will it capture the SSID and connect to the internet.
Example shown below:
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"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
In the above picture, "InternetOnly" is the SSID for my university and yet, with Wifi enabled, it doesn't access the damn SSID and the internet! It is using 3G. In fact, when I click to connect to that SSID, it says "out of range" which is BS. Only when I reset the Wifi connection does it connect me to the internet/ssid. Exact same problem occurs with the SSID at home. Wifi policy is set to sleep "never" btw.
As for Tasker, this is what I'm using for automation which is failing epicly (I deleted the task about cell towers because it was getting annoying):
I THINK the problem would work if I stock resetted my phone using ODIN but I don't want to
Someone please help.

thegame2388 said:
Basic info:
- I'm on The People's Rom GS3.17
- I'm using KTweaker and running one of their profiles
- I'm ATTEMPTING to use Tasker to regulate Wifi home/out and data home/outside
So pretty much here's my problem:
I've attempted to use Taster to make sure Wifi is ON when im at home and OFF when i leave home (according to cell towers)
I've also tried to make sure Data/Wifi is OFF when screen is OFF and ON when screen is on.
But even if Tasker was working perfectly, this problem still persists and this is it:
1) When I use WiFi at home, every so often, it will just shut off (even if the screen is on) and it will revert to 3G
2) The only solution to this is to turn off Wifi, then turn it back on, and only THEN will it capture the SSID and connect to the internet.
Example shown below:
In the above picture, "InternetOnly" is the SSID for my university and yet, with Wifi enabled, it doesn't access the damn SSID and the internet! It is using 3G. In fact, when I click to connect to that SSID, it says "out of range" which is BS. Only when I reset the Wifi connection does it connect me to the internet/ssid. Exact same problem occurs with the SSID at home. Wifi policy is set to sleep "never" btw.
As for Tasker, this is what I'm using for automation which is failing epicly (I deleted the task about cell towers because it was getting annoying):
I THINK the problem would work if I stock resetted my phone using ODIN but I don't want to
Someone please help.
Click to expand...
Click to collapse
Sounds like the connection Optimizer is kicking in. Have you disable/unchecked it? It's in Settings>More Settings>Mobile Networks>Connection Optimizer
You can check out this thread here

leaderbuilder said:
Sounds like the connection Optimizer is kicking in. Have you disable/unchecked it? It's in Settings>More Settings>Mobile Networks>Connection Optimizer
You can check out this thread here
Click to expand...
Click to collapse
It's not there for The People's Rom. IDK how to access it.

Did you try his zip?
Make sure of course that you back you system up first!

leaderbuilder said:
Did you try his zip?
Make sure of course that you back you system up first!
Click to expand...
Click to collapse
I just used Titanium to freeze it. Hopefully this will work. I haven't used the zip to remove it though, I'll wait this out a few more hours.

thegame2388 said:
I just used Titanium to freeze it. Hopefully this will work. I haven't used the zip to remove it though, I'll wait this out a few more hours.
Click to expand...
Click to collapse
Good move!

leaderbuilder said:
Good move!
Click to expand...
Click to collapse
Okay so it happened again; I'm at home, and it was connected to WiFi, and now it's back to 3G even though WiFi is enabled. When I click to connect, it says "failed to connect to network" even though I'm literally a few feet from the router.

In TPR you have to freeze in Titbu just like you did good move. The settings have it removed because so many people where messing things up not knowing what they where doing.
Sent from the future via Tapatalk 4

edfunkycold said:
In TPR you have to freeze in Titbu just like you did good move. The settings have it removed because so many people where messing things up not knowing what they where doing.
Sent from the future via Tapatalk 4
Click to expand...
Click to collapse
Well so far I just flashed the .zip file and removed it altogether...let's see how it goes.

Any update on this? Just curious.
Sent from Navi

michaelg117 said:
Any update on this? Just curious.
Sent from Navi
Click to expand...
Click to collapse
Yeah the update is that even after flashing the damn .zip, the WiFi still randomly disconnects from my SSID (even though the WiFi itself is enabled)
SUPER ANNOYING!!!

Should I just change the SSID? I heard sometimes it doesn't like upper-case letters and numbers.

Wifi issue

Does anyone know how to stop the WiFi from turning on automatically ? I have all of the options for the WiFi off and I'll turn the WiFi of but my WiFi will still turn on and say there is a hotspot available.

hanfordrob said:
Does anyone know how to stop the WiFi from turning on automatically ? I have all of the options for the WiFi off and I'll turn the WiFi of but my WiFi will still turn on and say there is a hotspot available.
Click to expand...
Click to collapse
You mean the options under Advanced in Wi-Fi settings you have off right? If so I am not sure I have not noticed my Wi-Fi coming on without me hitting the toggle.

Yes all the settings in advanced are unchecked,I will turn off my WiFi and next thing ya know I'm getting a notification that there is a hotspot available and sure enough my WiFi is on again! Its starting to get annoying that I get the hotspot notification all the time

hanfordrob said:
Yes all the settings in advanced are unchecked,I will turn off my WiFi and next thing ya know I'm getting a notification that there is a hotspot available and sure enough my WiFi is on again! Its starting to get annoying that I get the hotspot notification all the time
Click to expand...
Click to collapse
That is odd, one of the options under advanced is to make it so it does not try to connect to hot spots in general, also the other says to make it not scan while Wi-Fi is off. If both those are unchecked and it is still happening then there is some sort of issue I would guess. Hopefully someone else with the issue pops in here after a bit.

Me too
Yes, this is happening to my Note 4 as well. All settings in WiFi>Advanced are "off" and when I go walking through the neighborhood and turn on the phone I get a screen showing a list of wi-fi networks.
hanfordrob said:
Does anyone know how to stop the WiFi from turning on automatically ? I have all of the options for the WiFi off and I'll turn the WiFi of but my WiFi will still turn on and say there is a hotspot available.
Click to expand...
Click to collapse

Im gonna guess everyone has saw this already but thought i would post it anyway. In the advanced menu in wifi,there is a section called Always Allow Scanning. Description says "Let google location service and other applications scan for wifi networks, even when wifi is off". Sounds as if that could be the issue but if everything is already unchecked in the advanced settings menu, then im at a loss as well. Im gonna test this on my Note 4 and see if i am getting the same issue you guys are getting.

Nope no issues here i don't get that i turned it off, and i would know this cause if i walk in Walmart i use to get that on the the Wifi Hotspot not no more since i've turned it off, use to tell me the same for kmart or the AT&T Store where i live no more since i've turned it off!

Try disabling AT&T Smart Wifi. Could be the cause, especially if its alerting you to "hotspots".

I have the T Mobile version and it does the same. The white menu pops up telling that there is Wi Fi available, listing hotspots.
On my previous Note 3, it did not present itself as a page over my screen even if I had Wi Fi turned on. I simply had notifications of available wi fi's turned off. But it seems with the Note 4 one has to turn off wi fi completely for this to not show up?

hanfordrob said:
Does anyone know how to stop the WiFi from turning on automatically ? I have all of the options for the WiFi off and I'll turn the WiFi of but my WiFi will still turn on and say there is a hotspot available.
Click to expand...
Click to collapse
Check in Location Services... Specifically the google stuff. One of them allows the use of your WiFi & GPS data even if they are turned off... Meaning if you choose the high accuracy mode (instead of GPS only) the location services will periodically turn those things on to better pinpoint your location (and send that data back to google)

Cannot make or recieve calls after lollipop advanced calling activated.

I did not find anything in my verizon to activate so I simply turned on the feature with my phone and lost ability to call.
To make a long story short, after pulling Sim card, battery, clearing cache, partition cache etc I still could not make or recieve calls on my verizon note 4.
After activating the advanced calling feature, it asks you to wait about 5 min and reboot.
I waited about 20 min and lost my ability to do calls afterwards. Even after turning off the feature I still could not get or send calls.
Here's what fixed it..
1. Turn off advanced calling feature in the phone.
2. Then reboot
3. After that you can turn it on or off and calling is restored.
Just wanted to share as I could find no help online.

Turned it on after the upgrade a couple days ago. Works for me. Get a little "HD" icon on calls and the video button. Haven't tried video, and don't notice a difference in call quality yet. But I've not made many calls and even few to other verizon users.

Seems the voice is still dependent upon the regular voice channel bring intact.
I was on hospital wifi and recieved a call but the call still dropped when walking deeper into the building where 4g was lost. Point being it did not handshake over to wifi.
I think only video does that.
But all of my calls have been good, but like you, I can't tell if a real change yet or placebo.

windstrings said:
I did not find anything in my verizon to activate so I simply turned on the feature with my phone and lost ability to call.
To make a long story short, after pulling Sim card, battery, clearing cache, partition cache etc I still could not make or recieve calls on my verizon note 4.
After activating the advanced calling feature, it asks you to wait about 5 min and reboot.
I waited about 20 min and lost my ability to do calls afterwards. Even after turning off the feature I still could not get or send calls.
Here's what fixed it..
1. Turn off advanced calling feature in the phone.
2. Then reboot
3. After that you can turn it on or off and calling is restored.
Just wanted to share as I could find no help online.
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I noticed on my Note 4, the stock dialer keypad has the video call icon grayed out. Is this correct? I was able to receive a HD call as well as a video call.

Seems it is greyed out until the other party actually connects then it checks their status and only then are you allowed to push the icon button and it will tell you if the party is not a candidate
Even when the icon becomes active is still appears grayed out, maybe it only turns color once a connection is made you do the HD service?

windstrings said:
Seems it is greyed out until the other party actually connects then it checks their status and only then are you allowed to push the icon button and it will tell you if the party is not a candidate
Even when the icon becomes active is still appears grayed out, maybe it only turns color once a connection is made you do the HD service?
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Not particularly intuitive. I'm not sure how I initiate a video call if the icon is greyed out. The video call I got was a test from a Verizon store employee testing the system. He wasn't all that sure about the feature. However, once I received his call, I can use Recent. There is a video icon available in this screen. But, the keypad video icon stayed greyed out even if I manually typed his phone number. Non-intuitive.

well it was practically quite funny when I called Verizon tech support and I got a level 2 tech. I ended up solving my own problem and teaching her the whole time, she asked me if my phone was damaged because she couldn't retrieve any information off of it.... of course I neglected to tell her I had all of that stuff blocked!

To me had dangerous situation. Couldn't get call in my house as my 4g signal is iffy (cell signal fine).... HD voice doesn't automatically swap to old cell towers if no 4g. Not good for people who rely on cell phones for jobs at hospital

jeffrubenstein17 said:
To me had dangerous situation. Couldn't get call in my house as my 4g signal is iffy (cell signal fine).... HD voice doesn't automatically swap to old cell towers if no 4g. Not good for people who rely on cell phones for jobs at hospital
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I am moving to a new location with much better service so I will not be needing my verizon booster, if you or anybody is interested PM me

Lol. Thx. Really hoping for an auto hand off to old cell method.

Verizon says you can tell it's activated if you have the video calling in your contacts groups which I do.
However do you guys have this greyed out like here?
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That must mean it's activated... Or it would be available.
My next screen shows checked as here...
But still trying to confirm it's actually working... Guess I'll never know till I connect with someone else that has it?

I have a similar problem. Making calls seems to work OK, but anytime someone calls me it is just dead air. I have tried toggling HD voice on and off, restarting the phone, and popping the battery out and removing the SIM, etc. Nothing seems to work.

windstrings said:
Verizon says you can tell it's activated if you have the video calling in your contacts groups which I do.
However do you guys have this greyed out like here?
View attachment 3252995
That must mean it's activated... Or it would be available.
My next screen shows checked as here...
View attachment 3252996
But still trying to confirm it's actually working... Guess I'll never know till I connect with someone else that has it?
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Mine looks exactly like your screenshots. I also was able to test both HD calling and video calling with a relative who has a Note 4 as well. I couldnt really notice a difference with HD calling since we both were using BT but the HD icon was on during the call then we switched to video calling and it worked without any problems.

AndroidFTW11 said:
I have a similar problem. Making calls seems to work OK, but anytime someone calls me it is just dead air. I have tried toggling HD voice on and off, restarting the phone, and popping the battery out and removing the SIM, etc. Nothing seems to work.
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Did you try the sequence that fixed mine in post #1?
Turn off the feature. Then reboot and let your system reconnect to the network while the feature is off.
Then turn it back on.
Seems once you activate the feature the first time and the switch is turned on for you in the network it needs to connect to your phone while the feature is off... Once connected, it stays connected when the feature is turned back on.
Once you're past this phase, seems you can turn it off and on at will without issues.

windstrings said:
Did you try the sequence that fixed mine in post #1?
Turn off the feature. Then reboot and let your system reconnect to the network while the feature is off.
Then turn it back on.
Seems once you activate the feature the first time and the switch is turned on for you in the network it needs to connect to your phone while the feature is off... Once connected, it stays connected when the feature is turned back on.
Once you're past this phase, seems you can turn it off and on at will without issues.
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I tried that. I even did a factory reset with no luck. So basically I did a factory reset for no reason. I went into My Verizon and removed the feature from my account entirely and it seems to work fine now.

AndroidFTW11 said:
I tried that. I even did a factory reset with no luck. So basically I did a factory reset for no reason. I went into My Verizon and removed the feature from my account entirely and it seems to work fine now.
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Strange.. I never went into my verizon at all... Correction, I did look but couldn't find the option so I just activated it only on my phone.
I had Verizon check and they said they show it activated.
They definitely have a few bugs yet getting set up.

windstrings said:
Seems the voice is still dependent upon the regular voice channel bring intact.
I was on hospital wifi and recieved a call but the call still dropped when walking deeper into the building where 4g was lost. Point being it did not handshake over to wifi.
I think only video does that.
But all of my calls have been good, but like you, I can't tell if a real change yet or placebo.
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Calls will not work on WiFi since Verizon has not enabled this feature yet citing there network is good enough where they don't need to rely on WiFi.......that's literally what they said. Advanced calling strictly enables VOLTE which is voice over LTE as opposed to over their old 3G CDMA network. Also allows for native video chat which also uses LTE. They said WiFi calling is planned but not a priority.

If they let you do WiFi calling they wouldn't get to sell the network extenders at an outrageous price. They get no benefit out of allowing WiFi calling.
Edit: bastards.

I turned on Advanced Calling on my Note 4 and haven't had a problem. However, I tried turning it on on my wife's LG G3 and she had the same issue. She could make or receive any calls, but could send and receive texts. It took a while playing around with it, but I finally got turned it off and it's fine now. Not sure why her's won't work.