Hello, I wanted to ask, I was using my normal phone, I blocked it, after a while and from one moment to another the whole screen went blank (if the touch and fingerprint works) it didn't get wet or sticky, hard just like 3 days, on the third day I was using it wanting to cry, the screen flickered and it went on as if nothing had happened (it should be noted that I restarted, I put it in safe mode), but now 2 times a day it goes like this, last night it did it and I don't know It's fixed, I still think it's the software but I don't know, I'm from Venezuela and the screen is too expensive, can you help me?
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Title sums up my problem. I've got a T-Mobile Touch Pro 2 and I've got some water on it a few weeks ago. The wet seal on the battery and phone are both pink. I got a new battery and now the phone boots. It goes through the pink little T-Mobile screen, and then onto the black screen that says the phone wasn't shut off properly and this and that. It gives me the option to press the Volume-up key to do a hard reset, or press any other button to turn off or restart. The problem is that pressing volume-up, or any other key does not do anything. In fact, the only way to turn the phone off at this point, is by taking the battery out.
Can somebody please advise as to what I can do with this phone that is only 2 months old?
I believe the life/fate of your phone will depend on how quickly you acted right after the phone got wet. For instance did you immediately remove the battery and place the phone under a light or in a window where it could dry out? I even here sticking the phone in a bag of rice will help to draw out moisture. But if the phone has sat for weeks I would say it's safe to assume you phone has seen its last days. If you can take it apart and leave the individual components out to dry out and clean off any corrosion with alcohol and re-assemble. I wish I could offer better advice... Good luck it brings a tear to my eye to hear about a touch pro 2 broken down
Edit: Sorry I didnt realize you said that the screen does display. I would definitely try taking it apart and thoroughly cleaning things out and leaving it apart to dry for awhile. sending it in will get you no where (since pink water marks) and chances are HTC/T-mobile wont even send your broken phone back.
8gkl said:
Title sums up my problem. I've got a T-Mobile Touch Pro 2 and I've got some water on it a few weeks ago. The wet seal on the battery and phone are both pink. I got a new battery and now the phone boots. It goes through the pink little T-Mobile screen, and then onto the black screen that says the phone wasn't shut off properly and this and that. It gives me the option to press the Volume-up key to do a hard reset, or press any other button to turn off or restart. The problem is that pressing volume-up, or any other key does not do anything. In fact, the only way to turn the phone off at this point, is by taking the battery out.
Can somebody please advise as to what I can do with this phone that is only 2 months old?
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You could also try connecting the phone to your pc, and run mymobiler. When the screen goes blank, maybe you will be able to have access to your phone through the program. You could back up whatever you needed, and would tell you if the lcd went out. Just a thought. Sorry to hear about that though.
Mymobiler says that it needs activesync functional in order to work. Activesync doesn't work for me. I tried it anyway and it wouldn't detect. Is there a stock htc touch pro 2 rom out there that is in NBH format so that I could stick it on my SD card?
The very same thing happened to my Touch Pro 2 a few days ago too!
My story is different. I had never had any water damage to the phone. On the 23rd of March, I installed the Deepshining ROM. It worked fine. The next morning, I went into T-Mobile to get the new HTC HD2. I turned off the Touch Pro 2 to retreive the SIM card, and then have been using the HD2 since. I tried to turn on the Touch Pro 2 for a few nights now. It just stays at the T-Mobile Stick Together screen until the battery is dead. I tried a soft reset while it was stuck on that screen, and received the error message just like the OP.
Can someone help me too? I am really worried that the phone is bricked. I can't get a new Touch Pro 2 under warranty since I am running on a custom ROM/radio.
I'm not sure if I can blame Deepshining. None of my previous ROM installs ever failed on me, and people seem to be installing the roms just fine.
Are you trying to conquer my thread? It's nice and all that you've got the same problem, but thread hijacking is frowned upon.
Sorry, the phone is physically damaged. There's not much you can do at this point.
Just as an update. Somehow, after installing the deepshining mod and trying it after a few days, it works fine now. It became very responsive, and I was able to install the original tmo 6.1 stock rom. Everything works fine, the only problem is that some of the physical qwerty keys either don't work or draw more than the needed letter/number. The power button doesn't function to turn the screen off, which really is about the only bummer. Everything works fine. Yay.
So I got my Desire Z on Friday and have been LOVING it over the weekend. I got home from work today pressed the power button and the screen just faded into complete white (took about a second to go from off to faded totally to white). I took the battery out, put it back and turned the phone on. Exactly the same from boot. It seems to boot up the phone just with the screen not working. After a couple of minutes the leds flash as would be expected. Opening the keyboard clearly changes things, its clear the screen is trying to rotate. I phoned carphone warehouse and they told me to go to store with it.
Any ideas before I take it back tomorrow?
eviljonny said:
So I got my Desire Z on Friday and have been LOVING it over the weekend. I got home from work today pressed the power button and the screen just faded into complete white (took about a second to go from off to faded totally to white). I took the battery out, put it back and turned the phone on. Exactly the same from boot. It seems to boot up the phone just with the screen not working. After a couple of minutes the leds flash as would be expected. Opening the keyboard clearly changes things, its clear the screen is trying to rotate. I phoned carphone warehouse and they told me to go to store with it.
Any ideas before I take it back tomorrow?
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Google "white screen of death" -- this can affect different phones from several manufacturers, it seems.
One victim said he took out the battery for 12 hours then got it to boot
Thanks, I had a google around, it doesn't quite look like what a lot of people describe, I had a Powerbook G4 on which the logic board died a while back, it looks exactly like that did once it stopped working.
Even so I've removed my battery and I'll leave it until lunch tomorrow before I pop it back in.
Well I took it into store, they replaced the phone without any issue, hurrah back to a working phone. Lost all my Angry Birds and OpenSudoku progress though, booo.
2 Weeks later and my display is dead again (this was a totally new unit, it wasn't repaired). I'm sure I'm not doing anything out of the ordinary with it. Going to lose my save games again
eviljonny said:
2 Weeks later and my display is dead again (this was a totally new unit, it wasn't repaired). I'm sure I'm not doing anything out of the ordinary with it. Going to lose my save games again
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What the...
Something else to consider -- I once lost a phone due to a bad car charger -- it was a cheap one that didn't have proper circuit protection, apparently.
In my case it just killed the phone -- no white screen or anything. I just plugged it in, then it was dead.
I also killed the screen digitizer on another phone due to static electricity -- went down a slide with my son with the phone in the pocket -- touched a metal pole and ZAP.
arabic support for desire z
my desire z is operating on 2.3.3 . build number 2.42.405.4.
emails i receive in arabic are not connected.
pls advice how to correct for this.
tq.
Hello XDA members, this time I'm writing to all of you to tell you something that happened to my Optimus G E987 from Claro Argentina, also, to ask you something related to the topic.
I bought this phone about 4-5 months ago, and I have taken really good care of it, without using any film protection or case, it was working perfect and with not a single scratch on it, not even a little hit.
But then, some days ago, I decided to "protect it" a little bit, so I got one of this:
htt-p://i[dot]imgur[dot]com/YtgK1aS[dot]jpg
htt-p://i[dot]imgur.com/la1kI5e[dot]jpg
(Sorry, I'm new to this forum so it won't let me post links)
I used it like.. dunno, 3-4 days. One night, my phone was on 53% battery, to lazy to charge it so I just let it like that. Next day I gave it some use, so it dropped to 33% of battery life, I had to go work so I turned it off. When I finished, I tried to turn it on again, but nothing happened, tried more times and nothing, then I noticed I liiiitle light in the screen, the phone was turned on, but with REALLY low visibility, almost everything black but with a little of sight.
I though it was just a battery problem, so I charged it, but to my surprise, nothing happened, well something did happen, the little bit of sight that I had just went full black with no visibility. I noticed that the touch screen and buttons actually worked, I could "easily" navigate through the phone by just using it as normal, but without seeing (you can do this by just knowing your phone a bit).
And that's the story, basically, after using that case, the phone "casually" stopped working properly, all I got was a functionally phone with a black screen.
I managed to connect it to my pc through wifi and launched Android Screen Cast, to see what was happening on my phone. The glow was at 100% (I tried changing it) and everything seemed normal.
If you don't want to read, here is a TL;DR
>Bought Magnetic* Flip Stand Leather Wallet Case for Optimus G
>Some days after, phone screen stopped working (phone was still normally working, just with a full black screen)
About the Magnetic thing.. is there any possibility that this was the problem? the magnetic thing?
Btw, I sent the phone to tech service because it was still on warranty and they have me a new one, now I'm scared of putting it again in the leather case I bought, I don't want this to happen again.
Something to comment? hope you can give me some advice, thanks in advance!
Also having similar problems as you. Somehow, i am quite sure its the stock rom causing the problem.
Had the very same issue few weeks ago, had to send the phone back to LG ( who replaced the motherboard :/).
I was also on stock rom, had root and unlock bootloader (of course I clean all that **** before sending it back).
For my part, I was unable to go to recovery and download mode was quit impossible to access (may be my finger fault )
BUT! some time if I let the phone off for a moment or spam the power key, the backlight turn back on until I power down the phone, so it's could be a software issue ...
Anyway, an other info, when the backlight was off, if i tried to change backlight level i was getting a error message about overeating or something like that...
The screen is not frozen for stuck or anything, it is literally black and the touchscreen was and is broken. Like here is how it went. I got back from school, I was mad because I got a bad grade on my test somehow and my parents would not be quiet about it and when I got to my room my phone randomly shut down 5 times for no reason and then it happened. I threw my phone at the floor and then it somehow flew up and hit a sharp edge on my table and then it fell on the floor again (BTW my floor is cushiony and soft, not hardwood). I was scared because I love the Nokia Lumia 900. I went to go pick it up and when I did, there was like blue liquid, almost like pen ink, coming out of the bottom right of the phone (I do not have images because this happened at November 2013, it is January 2014 now.). I thought it would clear tomorrow but then later that night the "ink" had gone almost 4/6 of the phone. I thought it was nothing and it would clean up by tomorrow so I went to bed. The next morning I checked on my phone and I kept pressing the on button but that's when I knew it was on. everything on the phone worked except for that the screen was black and the liquid covered the screen so the touchscreen was out of order also.
My dad found out a few months later (I was scared to tell my dad) and he got really mad. The phone is not broken, the screen has just been overflown with this ink stuff.
What is happening and what should I do to clean it? Or should I just wait 11 months for a new phone? This iste helped me with my phone not starting so please help me!
This problem just started today, I've done nothing with settings, have not installed any apps recently, did not drop it, expose it to water, or anything that could possibly cause damage. What's happening is that basically about 1 inch-1 inch 1/8 of the bottom of the screen turns black, and at almost random, sometimes it could go a minute and half or so, sometimes 30 seconds, sometimes within 5 or less seconds. The strangest part? The part that goes black still operates fine to touch, so if an icon or letter of the keyboard, or whatever, is located in that area, it can still be selected/operates. Taking a screenshot to try to show it is worthless since it'll show the screen as just fine, so I attached a picture and a video of the problem from an old phone of mine. The blacked out are will go right back to normal if you turn the screen off, wait a second, and turn it back on. Also, if the blacked out area is there, it'll go away after about a half a second when the screen dims right before the screen inactivity turns the screen off. I've only had this phone for a couple months, I got it back on December 7th 2019.
I learned something else. If I manually lower the brightness to a particularly low level, the black goes away, so it seems to in some strange way be related to the phones brightness level (I use auto brightness), this also might explain why the black comes at differing intervals, as my brightness is adjusting constantly to my surroundings, the time before it comes is either shortened or lengthend based on the brightness.
It doesn't seem that strange that the touch still works in that area as the digitiser and the display are two different things. I would factory reset (because Samsung will make you do this anyway) and if still an issue, take it directly to Samsung, that does not look good.
willhemmens said:
It doesn't seem that strange that the touch still works in that area as the digitiser and the display are two different things. I would factory reset (because Samsung will make you do this anyway) and if still an issue, take it directly to Samsung, that does not look good.
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I was just thinking I might have to do factory reset, if that doesn't work, and it needs repair/replacement, do I go to an authorized Samsung repair place (I know I have one within about a couple miles of my house), it's
obviously well within warranty, or take it to At&t store as I do have that AT&T Protect Advantage coverage for my phone?
willhemmens said:
It doesn't seem that strange that the touch still works in that area as the digitiser and the display are two different things. I would factory reset (because Samsung will make you do this anyway) and if still an issue, take it directly to Samsung, that does not look good.
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Did the factory reset, turned out to be a waste of time. That black bar was showing immediately, right at the setup screen. So I guess it's safe to say that it's a hardware issue, defective whatever. Funny story is that when I bought this phone, my att store only had two of them left, one was immediately defective, it wouldnt get past the main logo screen, and now I got this one and it became defective within just a couple months, got to love it.
willhemmens said:
It doesn't seem that strange that the touch still works in that area as the digitiser and the display are two different things. I would factory reset (because Samsung will make you do this anyway) and if still an issue, take it directly to Samsung, that does not look good.
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Just left AT&T store where I initially purchased the phone. They're shipping out a brand new note 10+ to me today and I'll get it tomorrow ?
Glad to hear! That definitely sounded like faulty hardware. Funny you saw two failures, I guess it will happen with such complex devices.
Note 10 plus screen goes black
Hi i thought i was crazy until i saw your thread. The same thing is happening to me but it does not go continuously so id see two red squares first theyre really small and they appear anywhere on the screen then if try to screenshot them they show upblack in the screenshots instead of red . I just need to know if anyone found a solution yet because my phone came with the warranty booklet but it wasnt filled out.
Tech girl99 said:
Hi i thought i was crazy until i saw your thread. The same thing is happening to me but it does not go continuously so id see two red squares first theyre really small and they appear anywhere on the screen then if try to screenshot them they show upblack in the screenshots instead of red . I just need to know if anyone found a solution yet because my phone came with the warranty booklet but it wasnt filled out.
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You just need the proof of purchase, or, if you got it on contract, the contract itself will suffice