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About an hour ago, I was getting an error when trying to update Titanium Backup, I deleted the phone cache in cwm, and it magically fixed itself. Then, I went ot go buy the Titanium Backup Pro Key, and the option to bill to my Sprint Account wasn't showing. I read somewhere that if you deleted it on Google wallet, and uninstalled all the updates for the Market/Play store, then re installed them, it would appear back up. I did just that, and my "Bill to sprint account" STILL doesn't show up, and I also deleted it from my wallet (it was showing up there before, but not on the phone).
tl;dr: "Bill to Sprint account" doesn't show up when trying to make Google play purchase, deleted off wallet too.
How do I put it back? o.o
Help, please?
EDIT:
Somehow, I guess Sprint doesn't let you use "Bill to Sprint Account" on wifi, and only on their 3G. So, just in case someone comes to a similar problem, and stumbles upon this thread, if you wanna use wifi, but pay with "Bill to my sprint account," find the app, and click on it, then disable wifi, and press buy, then pay, and once it's authorized, re enable wifi, and voila!
F3L1XZS said:
About an hour ago, I was getting an error when trying to update Titanium Backup, I deleted the phone cache in cwm, and it magically fixed itself. Then, I went ot go buy the Titanium Backup Pro Key, and the option to bill to my Sprint Account wasn't showing. I read somewhere that if you deleted it on Google wallet, and uninstalled all the updates for the Market/Play store, then re installed them, it would appear back up. I did just that, and my "Bill to sprint account" STILL doesn't show up, and I also deleted it from my wallet (it was showing up there before, but not on the phone).
tl;dr: "Bill to Sprint account" doesn't show up when trying to make Google play purchase, deleted off wallet too.
How do I put it back? o.o
Help, please?
Click to expand...
Click to collapse
I kept getting this issue last weekend and thought Sprint had done away with the option then realized it was because I was roaming. It only seems to work if you're on Sprint's network otherwise it wants a credit card.
Not sure if this is relevant to your issue but thought I'd toss it out there just in case.
Try going into your system settings/applications/all scrolling down to google play (or market whichever yours shows up as) and clear cache. Then pull up the market again and see if it allows BTA.
Esoteric68 said:
I kept getting this issue last weekend and thought Sprint had done away with the option then realized it was because I was roaming. It only seems to work if you're on Sprint's network otherwise it wants a credit card.
Not sure if this is relevant to your issue but thought I'd toss it out there just in case.
Try going into your system settings/applications/all scrolling down to google play (or market whichever yours shows up as) and clear cache. Then pull up the market again and see if it allows BTA.
Click to expand...
Click to collapse
Ah, I'm on wifi, because my house's 3G speeds are like a quarter that of dial up, but I'll try on 3G, thanks.
I decided that after years with the same gmail account, it had become too cluttered and too many people had my email and I just wanted a fresh start.
So, I created a fresh, new gmail account and I did a factory data reset on my phone.
But now, all the pre-installed apps won't show up in the Google Play store so I can not update them. If I type in the name of an app that is pre-installed, it shows "Update" but when I go to "my apps" there are no apps there, so I can't update them all. I also have "auto update" on, but nothing is updating.
What could cause this and is there a way I can fix it? Even though I don't use all of the pre-installed apps, I still want everything up to date.
josh995 said:
I decided that after years with the same gmail account, it had become too cluttered and too many people had my email and I just wanted a fresh start.
So, I created a fresh, new gmail account and I did a factory data reset on my phone.
But now, all the pre-installed apps won't show up in the Google Play store so I can not update them. If I type in the name of an app that is pre-installed, it shows "Update" but when I go to "my apps" there are no apps there, so I can't update them all. I also have "auto update" on, but nothing is updating.
What could cause this and is there a way I can fix it? Even though I don't use all of the pre-installed apps, I still want everything up to date.
Click to expand...
Click to collapse
can you install apps from the pc on the new gmail? if not, what happens when you try that from the old one?
Same Issue
I have this exact issue. Purchased a used phone. It was delivered in mint condition and had been factory reset. So I set it up as it was new. However, the pre-installed apps do not show up in "My Apps". So, I cannot "Update all" and auto update does not include those apps.
If I run a search for any pre-installed app it gives the option to update. Once updated, the app shows in "My Apps" like normal. All new downloaded apps show up in "My Apps" as normal.
It's like the pre-installed apps are synced to a different account... Please help
They will show up. It takes a few minutes or so. I just got the HTC one, traded my s4 for it (best decision ever!) and it took a while
Sent from my HTC6500LVW using Tapatalk
I forgot I made this thread... Oops haha. Mine eventually just showed up, like mrbracht said, however it took a couple hours for me.
Sent from my HTC6500LVW using Tapatalk
Workaround: https://forum.xda-developers.com/android/help/pre-installed-apps-google-play-e-g-reset-t3691533
I just booted my brand new 2014 note and when the home screen finally showed up the notification bar was full of warning sign/exclamation marks each mentioning a different app saying "<app name>" could not be downloaded due to an error (920)".
I've bought well over a dozen Android devices through the years and they've all downloaded my set of apps just fine. Some of the apps that get downloaded cannot be found on the app store any more as the developer packed up and left, but they still download when I get a new device.
But, this error essentially means that none of my initial download of apps (which is the only way I get some of my legacy apps) didn't happen.
Any thoughts on troubleshooting this? I didn't find any references to the problem in the Note2014 forums.
Also, if I can get the downloads to work, any thoughts on triggering it to do the "brand new device download" again?
FWIW, I did try a factory reset once the new system update downloaded to see if it would download the apps with the new OTA version of the play store, but the same thing happened all over again...
Note that the standard solutions you find on the web include removing your Google account and adding it back and force stopping the Google Play Store and then clearing its data and cache.
I recreated the account about 4 times and cleared the data and cache about 15 or so times and one of those times it managed to download just updates for the pre-installed apps, leaving me with none of the 100 or so apps I usually have. I then tried recreating the account and clearing the data again a few times, but it stubbornly refused to believe it had any more work to do.
Then I did another Factory Reset after all of that, hoping that the gremlins were asleep, but it came back up to the notification list full of hundreds of 920 errors. I also found a thread on the web about someone asking about retriggering the initial download of all of the apps and nobody could find a solution - they eventually gave up and just manually reinstalled all of the apps. That isn't really a good solution for the hundreds of apps that I typically carry and isn't even possible for the 5 or 6 that are no longer searchable on the Play Store (they must be downloaded in that initial download or they won't appear. I can get their 920 notification errors, but I can't use that to trigger another download of the original app...
I've had the same issue. Usually, I just turn the device off for a bit, turn it back on and it's fine. It seems to be an odd issue. If it lasts longer than a day I'd try the factory reset, not right away however.
The problem is you have more than 5 devices attached to your android play store account. Go into google play and remove some of your older devices.
skyline23 said:
The problem is you have more than 5 devices attached to your android play store account. Go into google play and remove some of your older devices.
Click to expand...
Click to collapse
That sounds like the most knowledgeable advice so far, but I'm not sure how to follow it. I found where my devices are listed in the play store (play.google.com => gear icon => settings) and I do have more than 5 devices (8 currently listed including the new 2014 Note) on the account, but...
- there is no way to remove them. All I can do is hide them (visibility).
- There were only 4 total that weren't hidden, including the new Note.
So, if this is an issue of more than 5 visible devices, I didn't even have 5 visible with the new tablet. If it's an issue of deleting them from the account, there is no option for that (only changing their name and a checkbox for visibility).
All of them have a "last used" date within the last couple of years. Perhaps there is a 2 year timeout?
I just did a factory reset after updating the visibilities in my Google Play account. Unfortunately, I think Google has shifted from "downloading the apps from your old devices" to "Oh, hey, we recognize that device - it was the one you didn't download any apps to, right?" and so now I'll never be able to get that factory fresh download unless someone knows the magic to make Google treat it like a brand new device.
Sorry I wasnt clear. If you make then not visible, thats the same as deleting it. If you make the note not visible, then google should see it as a new device. Are you sure you're checking the auto reload option when you are setting up the note?
flarbear said:
I just did a factory reset after updating the visibilities in my Google Play account. Unfortunately, I think Google has shifted from "downloading the apps from your old devices" to "Oh, hey, we recognize that device - it was the one you didn't download any apps to, right?" and so now I'll never be able to get that factory fresh download unless someone knows the magic to make Google treat it like a brand new device.
Click to expand...
Click to collapse
skyline23 said:
Sorry I wasnt clear. If you make then not visible, thats the same as deleting it. If you make the note not visible, then google should see it as a new device. Are you sure you're checking the auto reload option when you are setting up the note?
Click to expand...
Click to collapse
I had downloaded a bunch of apps last night (I was up to the F's by scanning the app list on my old tablet), but this was worth an experiment to try.
I had already unchecked all of the devices other than my Notes and my phone, so I unchecked the tick mark next to the new unnamed device and factory reset my 2014 Note. It came back up and managed to start installing apps without errors - woohoo!
But, it only reinstalled the apps that I had been busy downloading last night. Perhaps I mucked it up when I started downloading apps and so now it remembers my device even if it was unchecked?
I found a few apps that aren't "searchable" by going to the "All" tab in the list of "My Apps" in Google Play Store. One of them worked, but another (the Doodle Android app for the Doodle.com service) refuses to install. That may be due to the fact that they have modified the app to be "not compatible with any of your devices". The version installed on my old Note gets an error on startup, so they may have manually sabotaged it (and given that they now have a $3 pay app, I can imagine why). If I remember my device install history I seem to recall that the initial app install could install older versions of apps that aren't accessible from the Play Store (and I relied on that in the past to avoid updates that broke things when I got a new device) so it might have been able to install the version that I last installed on my old Note, but in this case it probably wouldn't have worked out of the box.
Still, at least some of the withdrawn apps are still visible in the "All apps" tab...
Probably just version conflicts. I have a lot of apps I paid for that wont show up and install on my note 10.1. Even some apps that work on my note3 wont be compatible with the 10.1. Your 'all apps' should always show you the apps you paid for and workable. As for pulled or discontinued apps, try finding the apk and side loading them.
skyline23 said:
Probably just version conflicts. I have a lot of apps I paid for that wont show up and install on my note 10.1. Even some apps that work on my note3 wont be compatible with the 10.1. Your 'all apps' should always show you the apps you paid for and workable. As for pulled or discontinued apps, try finding the apk and side loading them.
Click to expand...
Click to collapse
I assume you are referring to my example of the Doodle app that won't install?
The apps that failed to download when I did my most recent factory reset are the ones that I didn't manually install last night. It was 1:1 as far as downloading only those apps (A-F) that I had downloaded last night and none of the others. It looks like the system has permanently remembered the app set for my new device whether or not I uncheck it from my list of active Google Play devices...
I see.. I guess you'll just have to go to 'my apps' and install manually one by one. Have fun with your note. It's an amazing device!
skyline23 said:
I see.. I guess you'll just have to go to 'my apps' and install manually one by one. Have fun with your note. It's an amazing device!
Click to expand...
Click to collapse
grrr. many of my games, including crystal defenders and need for speed most wanted are telling me i have to buy the app or the device isn't authorized for this game. never had this problem before, just using my google play account as usual. advice?
Google playstore probably detected that you had too many devices using the same play account. Dont think theres a work around
I had this on my first one..
Then it filled up the memory with hardly any app installed and kept boot-looping. Same results after restoring so I returned it and bought a new one. No more issues! I didn't restore backups from Google though.
For me Method 1 worked
Here are couple of fixes for the infamous error 920 or “App could not be downloaded due to an error 920” :
Method 1:
Turn your wi-fi off
Turn your wi-fi on
Run Google Play Store and install or update the app
Method 2:
Go to settings>>Accounts>> Delete your Google account synced with Google Play.
Restart Phone and add your Google account back in the settings. Alternately, add a different Google account.
Run Google Play Store and download your app.
Method 3:
Go to settings >> Apps >> Open “All” tab
Find and click Google Play Store >>Clear Cache and Clear Data
Now from the same tab uninstall Google Play Store Updates
Restart your phone, open Google Play Store and install the app
What worked for me
1.First Remove your google account from the device
Settings -- Accounts -- Google -- (select your email account) -- Remove
2.Then clean cache and data of Google Play store
Settings -- Application Manager -- Google play store -- remove cache, remove data, force stop (in that order)
3.Then turn off for 15 seconds
4.Add your account again on Google accounts
Settings -- Accounts -- Google -- (sign in with your account)
It worked well after that!
And I tried many other options before without it working.
As quick commercial if anyone is having problems with the stupid google update that makes the tablet not access properly the SD Card, I just found an app that amazingly fixed it with one click. Only for rooted users:
NextApp SDfix
Works fast and after a reboot you can use your SD card again!
My dad just got a nexus 7, his first android device, yesterday. I was over there helping him set up, and noticed a couple weird things...
First of all, the wifi bars seem to go back and forth between blue bars and gray bars. Odd, as my galaxy nexus always shows the blue wifi bars, so I believe the wifi connection is fine.
The other issue is, when I go to the play store and go to "my apps", there was nothing listed. It's been a while since I've seen a new Google account in the play store, but shouldn't the pre-installed apps be showing up there? (gmail, youtube, google search, etc.)
When I searched for the gmail and youtube apps, they showed that they had an update, but shouldn't they be automatically updating?
talz13 said:
My dad just got a nexus 7, his first android device, yesterday. I was over there helping him set up, and noticed a couple weird things...
First of all, the wifi bars seem to go back and forth between blue bars and gray bars. Odd, as my galaxy nexus always shows the blue wifi bars, so I believe the wifi connection is fine.
The other issue is, when I go to the play store and go to "my apps", there was nothing listed. It's been a while since I've seen a new Google account in the play store, but shouldn't the pre-installed apps be showing up there? (gmail, youtube, google search, etc.)
When I searched for the gmail and youtube apps, they showed that they had an update, but shouldn't they be automatically updating?
Click to expand...
Click to collapse
Only "User Installed Apps" will show in My Apps. System/stock apps wont.
Also if you want to Auto-Update apps, Open Play Store, go to Settings and check the Auto_Update option.
Hope this helps!
nijom said:
Only "User Installed Apps" will show in My Apps. System/stock apps wont.
Also if you want to Auto-Update apps, Open Play Store, go to Settings and check the Auto_Update option.
Hope this helps!
Click to expand...
Click to collapse
From Play Store, you can also go to "My apps" > "All" and you'll see all apps installed on your older devices :good:
That's what I did to have all apps installed in my old Galaxy Tab (dead at this time).
Hope this can help.
nijom said:
Only "User Installed Apps" will show in My Apps. System/stock apps wont.
Also if you want to Auto-Update apps, Open Play Store, go to Settings and check the Auto_Update option.
Hope this helps!
Click to expand...
Click to collapse
I believe the auto update setting is enabled, but I'll have to make sure on that.
If the first part is true, how do the pre-installed apps get updated? Would his tablet be sitting on the same version of the Gmail app for a year and a half, until I go out and manually update it for him? And then it would be able to auto-update itself after that point? If so, that doesn't seem very user friendly.
Like I said, it's been a while since I started with Android as a new user, so maybe some of my confusion is just due to the fact that my google profile has updated all of these apps in the past?
lionelia said:
From Play Store, you can also go to "My apps" > "All" and you'll see all apps installed on your older devices :good:
That's what I did to have all apps installed in my old Galaxy Tab (dead at this time).
Hope this can help.
Click to expand...
Click to collapse
That's just it... This is his first Android device, so he has no history yet
If you're still on 4.3 and your WiFi bars are changing from blue to gray then it means that you have a bad connection. Basically the phone pings Google servers and if it gets a response then it'll be blue. If it doesn't then it'll be gray.
In 4.4 Kitkat, it'll always be white now.
talz13 said:
...when I go to the play store and go to "my apps", there was nothing listed. It's been a while since I've seen a new Google account in the play store, but shouldn't the pre-installed apps be showing up there? (gmail, youtube, google search, etc.)
Click to expand...
Click to collapse
They DO show up there. You're just looking at the wrong list. There are two tabs at the top of "My Apps" page (Installed and All). "Installed" just shows you the ones you (manually) installed yourself. Click the "All" tab to see the pre-installed system apps.
That list shows everything, including apps that have been deleted.
Vmurph said:
They DO show up there. You're just looking at the wrong list. There are two tabs at the top of "My Apps" page (Installed and All). "Installed" just shows you the ones you (manually) installed yourself. Click the "All" tab to see the pre-installed system apps.
That list shows everything, including apps that have been deleted.
Click to expand...
Click to collapse
Both tabs were empty
talz13 said:
Both tabs were empty
Click to expand...
Click to collapse
Hmm. Something isn't right. Try installing a new app (then uninstall it if you don't want it), and see if anything shows up then.
Vmurph said:
Hmm. Something isn't right. Try installing a new app (then uninstall it if you don't want it), and see if anything shows up then.
Click to expand...
Click to collapse
I did manually update some of the apps when I was over there (gmail, youtube, maps, etc.), and after that, they showed up in both lists.
Maybe I'm just crazy and forget what a new account looks like on the "My Apps" / "All Apps" page, before you install anything from a new account?
There was a problem with a recent Google Play Services update. I can't remember how I fixed it but I think I disabled Google Play services and uninstalled updates.
The problem that I am having is that when I sign on to the Play store from my computer, my Nexus 7 doesn't show up in My Devices. So when I want to load an app from my browser on my computer, my Nexus 7 doesn't show up as a device I can send the app too. However, it does show up in the Android Device Manager and it locates my location successfully. What setting am I missing to make my device show up?
What's everyone on about? Most (all?) of the stock apps on my Nexus 7 (stock 4.3) show up under Play Store > My Apps > Installed.
GoneTomorrow said:
What's everyone on about? Most (all?) of the stock apps on my Nexus 7 (stock 4.3) show up under Play Store > My Apps > Installed.
Click to expand...
Click to collapse
I think someone's device is somehow not syncing with their google account
@talz13 and @Paten In your system settings, check Accounts/Google and see what it says for when you last synced.
I checked the settings for the Google account and it synced about an hour ago. When I look at all my apps on the device, everything shows up as it should, it's just when I look at the play store on the web my Nexus 7 doesn't show up as a device I can load apps too.
Originally, the device didn't show up in the Android Device Manager on Google either but I went into the Google Settings on the device and turned on the correct settings to locate the device and reset it remotely. Then it showed up correctly when going to the Android Device Manager web page on my computer.
xdhall said:
I think someone's device is somehow not syncing with their google account
@talz13 and @Paten In your system settings, check Accounts/Google and see what it says for when you last synced.
Click to expand...
Click to collapse
I'll check that next time I get over to my parents house.
In the meantime, I checked on my dad's play store account, and it shows apps under the "My orders" page, which is good. However, his nexus 7 doesn't show up under the devices page. And if I browse to install an app from the web, it says "/!\ You don't have any devices"
Anything that I should check on this? Could it be related to the flaky blue / gray wifi bars indicating sync trouble with Google?
I've tried following the guide I found below but still couldn't get it to show up. It comes up in the play store settings but not ADM. My location is turned on high accuracy and my gps functions completely fine. Next thing I'll try is a full factory wipe but I hope it doesn't come to that.
Anyone have an idea?
Code:
Clear data for the following apps:
Play Store
Download Manager
Google Services Framework
Restart your phone.
Fire up the Play Store app.
Wait for the device to show again on the web Play Store. It will appear under Settings > Devices. It may take a half-hour to several hours to appear.
When your phone has shown up in the Play Store with the date registered as today's date, proceed with the next steps, but not before.
Open Google Settings from your device's apps menu.
Touch Android Device Manage(security).
Uncheck Allow remote factory reset.
Go to your device's main Settings menu, then touch Apps > All > Google Play services.
Touch Clear Data. Note that this action doesn't remove personal data.
Go back to Google Settings and Security and select Allow remote factory reset.
Restart your device.
Just remember do this in order, also only do this on devices which are not showing in ADM app and wait till you see device on web at play store devices before completing stick to the order.
I have exactly the same problem, the only work around I could find was to set up a new Google account just for device manager; it's not ideal but it works. I am pretty sure I maxed out my main account with activations, annoying problem I wish I could find a proper solution.