Develop Bugs

[Q] Market not working correctly!?!?!?!

All of the sudden the other day I went to check the status of my apps in the market and to see if any needed to be updated and a strange screen appeared. It has my email address, which is the linked account, and underneath it says "Applications and games owned by this account will appear here." Underneath it has two buttons that say "Browse Apps" and "Browse Games". I've reinstalled the market apk and also reinstalled my current ROM. No luck with anything. Anyone have any ideas?

Hmmm maybe a bump will let people see this?
I know the market got another update to where you could have multiple accounts on the market maybe that had something to do with it.
Try to clear data and uninstall any updates through app manager.
Sent from my ADR6350 using xda premium

Tried all of that and nothing. Hell, I even tried restoring a recent known good backup and the market still tanks on me. I've googled this and it seems a few others are having the same problem with no luck. We shall see.
*edit*
I just wiped and installed a DIFFERENT ROM and i'm still having the same issue. It starts out fine and then, poof, its back. I'm gonna reinstall again now and try reloading my TB backups one at a time instead of a batch restore. Maybe its a corrupt backup that making my Market wonky? I'm at a loss.

Mystery of the phantom app updates.

For a week or so now, my GNex has been popping up "available app updates" notifications at least once a day. This wouldn't be too unusual, but when I click the notification to go to MyApps in the market, I never seem to see all the updates.
If the notification says there are 5 available updates, then I click through to MyApps and find 3 updates available.
If the notification says there are 3 available updates, then I find 1
And if the notification says there are 2, I don't see any at all.
Seems like there are two apps on my phone that are either causing update notifications to appear when there is no actual update to install, or they have updates available, but I can't see them in the market for some reason. In either case, I have no idea how to figure out which apps are causing the problem.

There can often be problems with having multiple Gmail accounts. You get a notification for the update from an account other than your primary Gmail (but then you click into the Market and its your main Gmail acct). Not sure how to fix it, but it is mildly annoying.
If not, you can try wiping data out of the Market and re-entering your credentials.

Well if it helps I was also noticing that as well but like you said I went to market and nothing was showing .so for some reason I scrolled through my aps and clicked on google + and when it pulled up it had the update option so I updated and don't remember seeing any after so if by chance you have google+ on your phone check it just a thought cause that is where mine was coming from so far

Usually, you just need to wait for some times

Usually it happens to google apps (maps, google+, etc) so check them and also check your "Not Installed" list cuz sometimes those installed apps that need to be updated show up in that list instead of "Updates" list.
Not sure if its fixable with clearing data for market.

I also had this problem recently with Google+ and had it previously on my Xperia X10 with the facebook app. Possibly a problem with pre-installed apps which are then updated in the market.
Just do a manual install/update of the suspect app and the notifications will go away.
For me it was easy to spot the rogue apps as there was only one at a time causing the problem, so the update notification specifically said there was an update to Google+.

DiNoise said:
Usually it happens to google apps (maps, google+, etc) so check them and also check your "Not Installed" list cuz sometimes those installed apps that need to be updated show up in that list instead of "Updates" list.
Not sure if its fixable with clearing data for market.
Click to expand...
Click to collapse
I had the same problem last week.
Google + showed an update notification, which wasn't displayed in the Google Market. I noticed that Google + was in the "not installed" list, so I opened it there and manually updated it by clicking on the "update" button on the Google + market page.

Any chance you have auto updates on?

i get this same problem too. vvery often i get notifications saying "4 updates" and really there are only 2 updates. it just happens sometimes for no reason i can see. and no there aren't any manual updates during this time. it's truly some weird bug, or something is getting counted twice either my 2 gmail accounts etc.

DiNoise said:
Usually it happens to google apps (maps, google+, etc) so check them and also check your "Not Installed" list cuz sometimes those installed apps that need to be updated show up in that list instead of "Updates" list.
Not sure if its fixable with clearing data for market.
Click to expand...
Click to collapse
Yep, this was the answer. Google Music and Google+ were the culprits, and since they were pre-installed, they weren't in my installed apps list. I had actually checked every single app in my installed list individually, trying to find which ones had the updates. I didn't think to go through the uninstalled list.

I've had this happen from time to time. I fixed it by clearing market data, and then the market showed me the app that needed updating.

I've been getting it too and I think it's been caused by me having apps installed from a different market than what I am usually authorized to install from. ie I'm overseas and I have Google Music etc.

"app" could not be downloaded due to an error (920)

I just booted my brand new 2014 note and when the home screen finally showed up the notification bar was full of warning sign/exclamation marks each mentioning a different app saying "<app name>" could not be downloaded due to an error (920)".
I've bought well over a dozen Android devices through the years and they've all downloaded my set of apps just fine. Some of the apps that get downloaded cannot be found on the app store any more as the developer packed up and left, but they still download when I get a new device.
But, this error essentially means that none of my initial download of apps (which is the only way I get some of my legacy apps) didn't happen.
Any thoughts on troubleshooting this? I didn't find any references to the problem in the Note2014 forums.
Also, if I can get the downloads to work, any thoughts on triggering it to do the "brand new device download" again?
FWIW, I did try a factory reset once the new system update downloaded to see if it would download the apps with the new OTA version of the play store, but the same thing happened all over again...

Note that the standard solutions you find on the web include removing your Google account and adding it back and force stopping the Google Play Store and then clearing its data and cache.
I recreated the account about 4 times and cleared the data and cache about 15 or so times and one of those times it managed to download just updates for the pre-installed apps, leaving me with none of the 100 or so apps I usually have. I then tried recreating the account and clearing the data again a few times, but it stubbornly refused to believe it had any more work to do.
Then I did another Factory Reset after all of that, hoping that the gremlins were asleep, but it came back up to the notification list full of hundreds of 920 errors. I also found a thread on the web about someone asking about retriggering the initial download of all of the apps and nobody could find a solution - they eventually gave up and just manually reinstalled all of the apps. That isn't really a good solution for the hundreds of apps that I typically carry and isn't even possible for the 5 or 6 that are no longer searchable on the Play Store (they must be downloaded in that initial download or they won't appear. I can get their 920 notification errors, but I can't use that to trigger another download of the original app...

I've had the same issue. Usually, I just turn the device off for a bit, turn it back on and it's fine. It seems to be an odd issue. If it lasts longer than a day I'd try the factory reset, not right away however.

The problem is you have more than 5 devices attached to your android play store account. Go into google play and remove some of your older devices.

skyline23 said:
The problem is you have more than 5 devices attached to your android play store account. Go into google play and remove some of your older devices.
Click to expand...
Click to collapse
That sounds like the most knowledgeable advice so far, but I'm not sure how to follow it. I found where my devices are listed in the play store (play.google.com => gear icon => settings) and I do have more than 5 devices (8 currently listed including the new 2014 Note) on the account, but...
- there is no way to remove them. All I can do is hide them (visibility).
- There were only 4 total that weren't hidden, including the new Note.
So, if this is an issue of more than 5 visible devices, I didn't even have 5 visible with the new tablet. If it's an issue of deleting them from the account, there is no option for that (only changing their name and a checkbox for visibility).
All of them have a "last used" date within the last couple of years. Perhaps there is a 2 year timeout?

I just did a factory reset after updating the visibilities in my Google Play account. Unfortunately, I think Google has shifted from "downloading the apps from your old devices" to "Oh, hey, we recognize that device - it was the one you didn't download any apps to, right?" and so now I'll never be able to get that factory fresh download unless someone knows the magic to make Google treat it like a brand new device.

Sorry I wasnt clear. If you make then not visible, thats the same as deleting it. If you make the note not visible, then google should see it as a new device. Are you sure you're checking the auto reload option when you are setting up the note?
flarbear said:
I just did a factory reset after updating the visibilities in my Google Play account. Unfortunately, I think Google has shifted from "downloading the apps from your old devices" to "Oh, hey, we recognize that device - it was the one you didn't download any apps to, right?" and so now I'll never be able to get that factory fresh download unless someone knows the magic to make Google treat it like a brand new device.
Click to expand...
Click to collapse

skyline23 said:
Sorry I wasnt clear. If you make then not visible, thats the same as deleting it. If you make the note not visible, then google should see it as a new device. Are you sure you're checking the auto reload option when you are setting up the note?
Click to expand...
Click to collapse
I had downloaded a bunch of apps last night (I was up to the F's by scanning the app list on my old tablet), but this was worth an experiment to try.
I had already unchecked all of the devices other than my Notes and my phone, so I unchecked the tick mark next to the new unnamed device and factory reset my 2014 Note. It came back up and managed to start installing apps without errors - woohoo!
But, it only reinstalled the apps that I had been busy downloading last night. Perhaps I mucked it up when I started downloading apps and so now it remembers my device even if it was unchecked?
I found a few apps that aren't "searchable" by going to the "All" tab in the list of "My Apps" in Google Play Store. One of them worked, but another (the Doodle Android app for the Doodle.com service) refuses to install. That may be due to the fact that they have modified the app to be "not compatible with any of your devices". The version installed on my old Note gets an error on startup, so they may have manually sabotaged it (and given that they now have a $3 pay app, I can imagine why). If I remember my device install history I seem to recall that the initial app install could install older versions of apps that aren't accessible from the Play Store (and I relied on that in the past to avoid updates that broke things when I got a new device) so it might have been able to install the version that I last installed on my old Note, but in this case it probably wouldn't have worked out of the box.
Still, at least some of the withdrawn apps are still visible in the "All apps" tab...

Probably just version conflicts. I have a lot of apps I paid for that wont show up and install on my note 10.1. Even some apps that work on my note3 wont be compatible with the 10.1. Your 'all apps' should always show you the apps you paid for and workable. As for pulled or discontinued apps, try finding the apk and side loading them.

skyline23 said:
Probably just version conflicts. I have a lot of apps I paid for that wont show up and install on my note 10.1. Even some apps that work on my note3 wont be compatible with the 10.1. Your 'all apps' should always show you the apps you paid for and workable. As for pulled or discontinued apps, try finding the apk and side loading them.
Click to expand...
Click to collapse
I assume you are referring to my example of the Doodle app that won't install?
The apps that failed to download when I did my most recent factory reset are the ones that I didn't manually install last night. It was 1:1 as far as downloading only those apps (A-F) that I had downloaded last night and none of the others. It looks like the system has permanently remembered the app set for my new device whether or not I uncheck it from my list of active Google Play devices...

I see.. I guess you'll just have to go to 'my apps' and install manually one by one. Have fun with your note. It's an amazing device!

skyline23 said:
I see.. I guess you'll just have to go to 'my apps' and install manually one by one. Have fun with your note. It's an amazing device!
Click to expand...
Click to collapse
grrr. many of my games, including crystal defenders and need for speed most wanted are telling me i have to buy the app or the device isn't authorized for this game. never had this problem before, just using my google play account as usual. advice?

Google playstore probably detected that you had too many devices using the same play account. Dont think theres a work around

I had this on my first one..
Then it filled up the memory with hardly any app installed and kept boot-looping. Same results after restoring so I returned it and bought a new one. No more issues! I didn't restore backups from Google though.

For me Method 1 worked
Here are couple of fixes for the infamous error 920 or “App could not be downloaded due to an error 920” :
Method 1:
Turn your wi-fi off
Turn your wi-fi on
Run Google Play Store and install or update the app
Method 2:
Go to settings>>Accounts>> Delete your Google account synced with Google Play.
Restart Phone and add your Google account back in the settings. Alternately, add a different Google account.
Run Google Play Store and download your app.
Method 3:
Go to settings >> Apps >> Open “All” tab
Find and click Google Play Store >>Clear Cache and Clear Data
Now from the same tab uninstall Google Play Store Updates
Restart your phone, open Google Play Store and install the app

What worked for me
1.First Remove your google account from the device
Settings -- Accounts -- Google -- (select your email account) -- Remove
2.Then clean cache and data of Google Play store
Settings -- Application Manager -- Google play store -- remove cache, remove data, force stop (in that order)
3.Then turn off for 15 seconds
4.Add your account again on Google accounts
Settings -- Accounts -- Google -- (sign in with your account)
It worked well after that!
And I tried many other options before without it working.
As quick commercial if anyone is having problems with the stupid google update that makes the tablet not access properly the SD Card, I just found an app that amazingly fixed it with one click. Only for rooted users:
NextApp SDfix
Works fast and after a reboot you can use your SD card again!

[Q] New nexus 7, no "installed apps" in play store

My dad just got a nexus 7, his first android device, yesterday. I was over there helping him set up, and noticed a couple weird things...
First of all, the wifi bars seem to go back and forth between blue bars and gray bars. Odd, as my galaxy nexus always shows the blue wifi bars, so I believe the wifi connection is fine.
The other issue is, when I go to the play store and go to "my apps", there was nothing listed. It's been a while since I've seen a new Google account in the play store, but shouldn't the pre-installed apps be showing up there? (gmail, youtube, google search, etc.)
When I searched for the gmail and youtube apps, they showed that they had an update, but shouldn't they be automatically updating?

talz13 said:
My dad just got a nexus 7, his first android device, yesterday. I was over there helping him set up, and noticed a couple weird things...
First of all, the wifi bars seem to go back and forth between blue bars and gray bars. Odd, as my galaxy nexus always shows the blue wifi bars, so I believe the wifi connection is fine.
The other issue is, when I go to the play store and go to "my apps", there was nothing listed. It's been a while since I've seen a new Google account in the play store, but shouldn't the pre-installed apps be showing up there? (gmail, youtube, google search, etc.)
When I searched for the gmail and youtube apps, they showed that they had an update, but shouldn't they be automatically updating?
Click to expand...
Click to collapse
Only "User Installed Apps" will show in My Apps. System/stock apps wont.
Also if you want to Auto-Update apps, Open Play Store, go to Settings and check the Auto_Update option.
Hope this helps!

nijom said:
Only "User Installed Apps" will show in My Apps. System/stock apps wont.
Also if you want to Auto-Update apps, Open Play Store, go to Settings and check the Auto_Update option.
Hope this helps!
Click to expand...
Click to collapse
From Play Store, you can also go to "My apps" > "All" and you'll see all apps installed on your older devices :good:
That's what I did to have all apps installed in my old Galaxy Tab (dead at this time).
Hope this can help.

nijom said:
Only "User Installed Apps" will show in My Apps. System/stock apps wont.
Also if you want to Auto-Update apps, Open Play Store, go to Settings and check the Auto_Update option.
Hope this helps!
Click to expand...
Click to collapse
I believe the auto update setting is enabled, but I'll have to make sure on that.
If the first part is true, how do the pre-installed apps get updated? Would his tablet be sitting on the same version of the Gmail app for a year and a half, until I go out and manually update it for him? And then it would be able to auto-update itself after that point? If so, that doesn't seem very user friendly.
Like I said, it's been a while since I started with Android as a new user, so maybe some of my confusion is just due to the fact that my google profile has updated all of these apps in the past?
lionelia said:
From Play Store, you can also go to "My apps" > "All" and you'll see all apps installed on your older devices :good:
That's what I did to have all apps installed in my old Galaxy Tab (dead at this time).
Hope this can help.
Click to expand...
Click to collapse
That's just it... This is his first Android device, so he has no history yet

If you're still on 4.3 and your WiFi bars are changing from blue to gray then it means that you have a bad connection. Basically the phone pings Google servers and if it gets a response then it'll be blue. If it doesn't then it'll be gray.
In 4.4 Kitkat, it'll always be white now.

talz13 said:
...when I go to the play store and go to "my apps", there was nothing listed. It's been a while since I've seen a new Google account in the play store, but shouldn't the pre-installed apps be showing up there? (gmail, youtube, google search, etc.)
Click to expand...
Click to collapse
They DO show up there. You're just looking at the wrong list. There are two tabs at the top of "My Apps" page (Installed and All). "Installed" just shows you the ones you (manually) installed yourself. Click the "All" tab to see the pre-installed system apps.
That list shows everything, including apps that have been deleted.

Vmurph said:
They DO show up there. You're just looking at the wrong list. There are two tabs at the top of "My Apps" page (Installed and All). "Installed" just shows you the ones you (manually) installed yourself. Click the "All" tab to see the pre-installed system apps.
That list shows everything, including apps that have been deleted.
Click to expand...
Click to collapse
Both tabs were empty

talz13 said:
Both tabs were empty
Click to expand...
Click to collapse
Hmm. Something isn't right. Try installing a new app (then uninstall it if you don't want it), and see if anything shows up then.

Vmurph said:
Hmm. Something isn't right. Try installing a new app (then uninstall it if you don't want it), and see if anything shows up then.
Click to expand...
Click to collapse
I did manually update some of the apps when I was over there (gmail, youtube, maps, etc.), and after that, they showed up in both lists.
Maybe I'm just crazy and forget what a new account looks like on the "My Apps" / "All Apps" page, before you install anything from a new account?

There was a problem with a recent Google Play Services update. I can't remember how I fixed it but I think I disabled Google Play services and uninstalled updates.

The problem that I am having is that when I sign on to the Play store from my computer, my Nexus 7 doesn't show up in My Devices. So when I want to load an app from my browser on my computer, my Nexus 7 doesn't show up as a device I can send the app too. However, it does show up in the Android Device Manager and it locates my location successfully. What setting am I missing to make my device show up?

What's everyone on about? Most (all?) of the stock apps on my Nexus 7 (stock 4.3) show up under Play Store > My Apps > Installed.

GoneTomorrow said:
What's everyone on about? Most (all?) of the stock apps on my Nexus 7 (stock 4.3) show up under Play Store > My Apps > Installed.
Click to expand...
Click to collapse
I think someone's device is somehow not syncing with their google account
@talz13 and @Paten In your system settings, check Accounts/Google and see what it says for when you last synced.

I checked the settings for the Google account and it synced about an hour ago. When I look at all my apps on the device, everything shows up as it should, it's just when I look at the play store on the web my Nexus 7 doesn't show up as a device I can load apps too.
Originally, the device didn't show up in the Android Device Manager on Google either but I went into the Google Settings on the device and turned on the correct settings to locate the device and reset it remotely. Then it showed up correctly when going to the Android Device Manager web page on my computer.

xdhall said:
I think someone's device is somehow not syncing with their google account
@talz13 and @Paten In your system settings, check Accounts/Google and see what it says for when you last synced.
Click to expand...
Click to collapse
I'll check that next time I get over to my parents house.
In the meantime, I checked on my dad's play store account, and it shows apps under the "My orders" page, which is good. However, his nexus 7 doesn't show up under the devices page. And if I browse to install an app from the web, it says "/!\ You don't have any devices"
Anything that I should check on this? Could it be related to the flaky blue / gray wifi bars indicating sync trouble with Google?

[Q] When in the playstore online it shows I have apps installed that I don't have

When I'm signed into my google account online and go to the playstore, it shows that certain apps are installed on my device. This is not accurate though.
Is there a way to delete all apps that I've ever installed from my account? I don't mind if I have to start over, thought I rather now create a new gmail account.
Any thoughts on this as I'm pretty puzzled.
And any old phone that I owned I factory reset before I sold.
Thank you

dhow76 said:
When I'm signed into my google account online and go to the playstore, it shows that certain apps are installed on my device. This is not accurate though.
Is there a way to delete all apps that I've ever installed from my account? I don't mind if I have to start over, thought I rather now create a new gmail account.
Any thoughts on this as I'm pretty puzzled.
And any old phone that I owned I factory reset before I sold.
Thank you
Click to expand...
Click to collapse
Check which apps are shown as installed but not on your app drawer. This is most likely you have disabled (frozen) the app. Go to your application manager and see if they are there or not.
You can remove all apps, but I don't think there's a 1-click way to do it. You can either uninstall them 1 by 1 or start from scratch (factory reset) and uncheck backup/restore in settings.

Thanks for the tip. This still doesn't help. What I did was go into my Play Store, delete every app that was just sitting there, apps that I had previously downloaded before on previous phones. I then restarted my phone, go back into the app store on a computer that I never downloaded anything on and it still shows that these apps are installed on my device, without the option to uninstall on the web on the computer.
I'd like to think I'm tech savvy but this one has me scratching my head.

well playstore does not have a feature to remove it from your account directly.
cnet had an article on it and it should have updated after you deleted the history of those apps . unless google changed something again.
http://www.cnet.com/how-to/delete-downloaded-app-history-from-google-play/

Yeah that method no longer works.