Hello, I'm facing an issue with the dual SIM with my brand new Pixel 6 Pro. The phone restarts when inserting the SIM and requests to perform a factory reset.
My main operator is Orange in France, and I'm using an eSIM from it, I converted my physical SIM to eSIM to switch to the P6P ; and I have a second SIM on Bouygues Telecom from my company (with no data plan). I've setup the P6P using the Orange eSIM only, transfered everything from my Oppo Find X2 Pro to the new Pixel 6 Pro, and then I tried to insert the Bouygues Telecom SIM in the P6P.
How can I insert the second SIM without resetting the phone ?
Thanks
ScratMan38 said:
Hello, I'm facing an issue with the dual SIM with my brand new Pixel 6 Pro. The phone restarts when inserting the SIM and requests to perform a factory reset.
My main operator is Orange in France, and I'm using an eSIM from it, I converted my physical SIM to eSIM to switch to the P6P ; and I have a second SIM on Bouygues Telecom from my company (with no data plan). I've setup the P6P using the Orange eSIM only, transfered everything from my Oppo Find X2 Pro to the new Pixel 6 Pro, and then I tried to insert the Bouygues Telecom SIM in the P6P.
How can I insert the second SIM without resetting the phone ?
Thanks
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First thing I would do is request another sim from Bouygues Telecom. It shouldn't request a reset with a physical sim but perhaps a restart only. Even then it shouldn't do that but it's acceptable. Reset is not.
I was on the January security patch, so I waited to perform all the updates to reach May security patch, and I tried by switching off the phone, installed the physical SIM and restart the phone, and now both the eSIM and the physical SIM are properly recognized and working !!
So if someone faces the same issue of phone rebooting and proposing to factory reset, first make sure the system is up to date before inserting the SIM card.
Related
I got a Tmobile compact IV (diamond) sevral weeks ago in nerthlands. and flash the rom successfully.
However ,there is a boring issue that the machine always went to death when the TMOBILE sim card inserted in. while i use other sim cards it can work!!
I really dont know what is the hell going on with the fuking machine. I even unlock the sim lock and pay for 15 euros!! The mater still exist~~
forgive my bad english . and anybody can help me ?
maybe you have a faulty sim card?? try another t mobile sim card - if you unlocked it and all other sims work it should be fine
Up to what state it boots up before dying.
i also got my t-mobile phone recently.
when i inserted the t-mobile sim card in, it froze the mobile while searching for network...
t-mobile told me that is because my sim card from t-mobile is not activated yet and it usually takes 48 hours before I can use it.
when did you choose to "activate your contract"? did you choose to activate it immediately?
you can try the t-mobile sim card on other phone. it must also show "limited service".
I guess the problem is not your phone.
I bought a One X locked to the Orange network and purchased an unlock code for it. I put my T-Mobile SIM in and entered the code and it worked fine. A signal appeared. I tried to dial and the call failed, tried to send an SMS and it failed. Internet worked fine once the APN settings were entered.
My initial response was that the phone MUST be blocked; however I paid for a CheckMend report and the phone is NOT blocked.
I tried my girlfriend's SIM on the Three network and it worked fine - no problem making calls or sending texts.
The only difference is that hers is on a different network and is a micro SIM, whereas mine is a genuine T-Mobile nano SIM in an adaptor that I got from an O2 SIM pack. Truth be told, it isn't the best fit in the world but it has worked in every single other phone I've used over the past few months.
I also tried my T-Mobile data SIM (which is also NANO) and that also wouldn't let me make any calls or send a text.
Another strange thing is that it won't let me switch to T-Mobile-Orange in network settings. It says the SIM won't allow it, yet I'm able to do it with any other phone.
Can anyone shed any light on this?
Thanks in advance.
leoni1980 said:
I bought a One X locked to the Orange network and purchased an unlock code for it. I put my T-Mobile SIM in and entered the code and it worked fine. A signal appeared. I tried to dial and the call failed, tried to send an SMS and it failed. Internet worked fine once the APN settings were entered.
My initial response was that the phone MUST be blocked; however I paid for a CheckMend report and the phone is NOT blocked.
I tried my girlfriend's SIM on the Three network and it worked fine - no problem making calls or sending texts.
The only difference is that hers is on a different network and is a micro SIM, whereas mine is a genuine T-Mobile nano SIM in an adaptor that I got from an O2 SIM pack. Truth be told, it isn't the best fit in the world but it has worked in every single other phone I've used over the past few months.
I also tried my T-Mobile data SIM (which is also NANO) and that also wouldn't let me make any calls or send a text.
Another strange thing is that it won't let me switch to T-Mobile-Orange in network settings. It says the SIM won't allow it, yet I'm able to do it with any other phone.
Can anyone shed any light on this?
Thanks in advance.
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I'm currently using a Three nano sim (From iphone 5) in my one x. Been working fine for me for the last couple of months. Mine was also locked to Orange before purchasing an unlock code.
Also using a nano sim from iphone5 in my HOX now, working perfectly
Hmm I wonder what it could be then. Are either of you on T-Mobile? I wonder if perhaps the pins are a lot smaller onT-Mobile SIMs and something just doesn't quite line up right. As I said, it works fine with my girlfriend's micro SIM on Three.
Odp: Does the One X dislike Nano SIMs?
I'm on t-mobile, but using micro SIM, so just to make you sure, it's not a carrier issue.
Sent from my HTC One X.
POLSKAAAAAA BIAAAALOOOO CZEEEERWONIIIII!!!!!!!!!
Got my SIM swapped by T-Mobile for a micro SIM and it still didn't work so it must have been a faulty SIM slot. I've received a refund. Weird how it worked with a Three SIM though. Must be a broken or misaligned pin in the SIM slot that somehow wasn't affected with certain SIM cards.
Okay, first a little prespeach. I bought used LG G3 phone (which is working perfectly btw) in my born country (Bosnia), and used my SIM card without any issues, signal always was full and even I used internet without any problems, that was like 1 week long. Cause I study in diffrent country (Croatia) and I had to go, I inserted my other working SIM from that country and signal appears like 10 seconds and than searching for signal. First I thought it was damaged PIN connectors but than I insterted again my SIM from my born counry and it again was working fine for whole day. Then I went to that carrier (in Croatia) to replace my SIM card (I thought maybe SIM damaged), but when I inserted that new SIM, everything was same. I tried to buy other carriers SIM cards from Croatia, but everything was same, signal is there for max 10 minutes and than there is sometimes warning sign that said: Please insert working SIM card and phone must restart and when it restarts and again searching for signal. Currently I'm in Croatia and using my SIM from Bosnia (in roaming) which is working perfectly without any signal drops and searching signals. Before this phone, I used S3 Neo dual SIM and both cards worked fine without any problems.
So, my problem is not damaged pins, cause my SIM card is working perfect (from Bosnia) but any SIM card from Croatia is losing SIM signal. And my phone is unlocked (I think so).. Any advices what to do, or to go to the phone repair shop? Thank you!
I lost my P3XL on a accident and recently, after 8 weeks, I got it back when someone found it laying in a Bush near the place where the accident happened - it's summer time fortunately and except a little dirt the device is fine, everything is working and no water damage!
The person who found it saw the emergency information and brought it to my address, big luck!!! 8 weeks outside, 3 times heavy rain, the fabric case it had was moulding but the device itself is just fine, crazy!
When the device was lost I locked the Sim inside the device via the provider's homepage, so I got a replacement SIM a little while later... The usual stuff what people do in situations like this
Now the problem I have is the new Sim, the provider told me that it's a new generation of Sim and the module on the Sim looks different, it's silver and the module (chip on the Sim card) has a different setup, the lines are very different! According to the provider (O2 germany) the Sim uses less electricity than the previous generation and unfortunately it's not detected by my device at all, no reaction, nothing, like there's no Sim inside...
- I reseted the network settings
- factory reseted
- upgrade to Android R
Nothing helped, however the Sim is detected immediately by my 3 other Android devices and the Pixel detects all 4 Sim cards I tried, it's only the one Sim I have a contract with that makes issues. The provider sent a new replacement Sim which looks exactly like the previous one and is also not detected.
I don't think it's in relation to the weeks it was laying outside as it's only this specific Sim card, again, the card works in all others device and the Pixel 3 XL detects all other Sim cards I tried...
I luckily found a provider that offers eSim so I could register at least the virtual Sim to make calls and have data (I wanted something that is prepaid and where I can leave every month and is not to expensive, it's 'simquadrat' now)...
It's like the hardware is not capable to detect certain Sim cards with a specific module (chip on the Sim).
Any ideas, someone else with this specific issue?
Interesting problem. Do you think the provider has blacklisted your device on their network due to the supposed loss of the phone? The sim needs to detect the IMEI and perhaps that's become the issue?
Hi , please i need help with my pixel 6 pro! I am getting sim not supported error after connecting to wifi.
Thanks
Maybe your phone is "barred" coz someone does not paid the bill. Welcome to the club.. I got an option to use eSIM from Vodafone UK. So after the eSIM is activated I use an old "physical" SIM in the wee tray and deactivate it and voila.