Hello,
I noticed when I record video on my Samsung Galaxy s9+ (using the front camera), the audio quality will sound normal, but at some point, the audio quality will drop, as if someone took out the bass or treble in the audio. It will last a few seconds before eventually returning to normal.
Note, the phone is on a tripod, so nothing is blocking the microphone at any point.
I even went into the phone settings a few weeks ago and deleted the data, figuring it was a faulty file, and hoping it would "reinstall" or update to the latest version, but I don't believe it updated itself, and if it did, the problem remains (problem occurred a few hours ago today)
Anybody else have this problem?
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Annoying loud audio hiss during calls and playback of camera video but not whilst watching Youtube or video from external sources or listening to mp3s.
I’ve had a GSM Galaxy Nexus for a week now.
Absolutely love this phone but there’s one problem that’s driving me mad.
There is a quite loud constant background hiss during phone calls.
It’s worst during calls over the phone’s built-in earpiece but is also audible if you plug in headphones.
What’s more the same hiss is on videos I shot with the phone’s camera but audio is clear as a bell watching Youtube videos, listening to mp3s or watching video files not recorded on the device.
Please note this is not GSM “chirping” noise interference you sometimes get but a constant hiss that starts as soon as speaker actives.
I thought it might be to do with microphone but the hiss is still there if you mute the mic during calls.
This is more likely to be a software fault isn’t it? As I hear clear audio when listening to mp3s and non-native video files.
BTW- It’s not my phone network as I’ve tried my sim card in another phone and it’s fine.
I also tried a sim card from a different phone company in the nexus and the hiss was still there.
The phone shows full signal strength and is logged onto HSDPA.
Does this sound like a software problem that will probably get updated or does it sound like I have a dud device?
I’d rather not take the phone back on the off chance as everything else on it, the screen etc, is perfect.
Anyone else having this problem?
jezcgn said:
Annoying loud audio hiss during calls and playback of camera video but not whilst watching Youtube or video from external sources or listening to mp3s.
I’ve had a GSM Galaxy Nexus for a week now.
Absolutely love this phone but there’s one problem that’s driving me mad.
There is a quite loud constant background hiss during phone calls.
It’s worst during calls over the phone’s built-in earpiece but is also audible if you plug in headphones.
What’s more the same hiss is on videos I shot with the phone’s camera but audio is clear as a bell watching Youtube videos, listening to mp3s or watching video files not recorded on the device.
Please note this is not GSM “chirping” noise interference you sometimes get but a constant hiss that starts as soon as speaker actives.
I thought it might be to do with microphone but the hiss is still there if you mute the mic during calls.
This is more likely to be a software fault isn’t it? As I hear clear audio when listening to mp3s and non-native video files.
BTW- It’s not my phone network as I’ve tried my sim card in another phone and it’s fine.
I also tried a sim card from a different phone company in the nexus and the hiss was still there.
The phone shows full signal strength and is logged onto HSDPA.
Does this sound like a software problem that will probably get updated or does it sound like I have a dud device?
I’d rather not take the phone back on the off chance as everything else on it, the screen etc, is perfect.
Anyone else having this problem?
Click to expand...
Click to collapse
i'm having the exact same issue!! >< its very annoying because its actually louder than the ppl I talk to on the phone...
Did you get a fix for it?
I'm planning to get an exchange on it asap and hope it'll resolve this issue ><
lemoniii said:
i'm having the exact same issue!! >< its very annoying because its actually louder than the ppl I talk to on the phone...
Did you get a fix for it?
I'm planning to get an exchange on it asap and hope it'll resolve this issue ><
Click to expand...
Click to collapse
Did it resolve the issue for either of you?
Long time lurker here but this is my first thread. I've only read one other thread about this issue on here, but there were absolutely no replies, so I thought I'd give it a shot.
I've had Tmobile's Galaxy Note 3 since around the time it launched. Since day one, I've noticed that it has an annoying issue when recording video or audio alone. The audio will have horrible popping\crackling noises no matter how still the phone is held. This should obviously never happen with a high-end phone such as this. The issue is somewhat random, but it ALWAYS occurs and it seems to go away as the video recording app runs for a while. I always try to record a couple small clips first, then use it for the main video, but this is insanely annoying to do and isn't always practical (especially if you decide you want to record something very quickly out of the blue).
I'm actually still running JB 4.3, which is what the device shipped with at launch. I'm rooted and have everything set-up exactly how I want it. All my other apps work flawlessly, which is why I've been hesitant to upgrade (even though there are plenty of FW updates available, including Lollypop). I plan on flashing the stock version of Lollypop in the near future and then re-rooting the device. But this audio issue appears to be a hardware problem because it occurs regardless of the recording app I use. Has anyone found a way around this issue, or at least a workaround of some sort? I can't believe a phone this popular has such a horrible audio issue and none of the big reviews mentioned it at all. This leads me to believe not every device is affected, although a Google search does confirm I'm not alone.
I would appreciate any advice at all. Thanks.
So it appears I just have bad luck and got stuck with a faulty handset... This doesn't appear to be a widespread issue but I know some others have experienced it. I just wish there was some way around it. Guess I'll have to wait til I can upgrade to a different handset. I know one thing... I'm going to test the recording feature at the store before I drop my cash on it. This is the most ridiculous issue I've ever witnessed with such a high end smartphone. What good is it to record 4K video when you have terrible audio popping\crackling noises in the background?
I've had a Note 3 for Verizon for about 2 years and never had the issue, but recently got a Note 4 and it does have the audio popping in recorded video and when using the voice recorded.
Well I just finally flashed lollipop to my Note 3 (had still been on stock JB 4.3 since everything was working good for me rooted with the Xposed framework and all my favorite modules) and of course it didn't make a bit of difference. The audio popping is still there, confirming it's hardware related and only certain handsets are affected. Lollipop is nice but I'm bummed that the Xposed framework still doesn't support it with a stable version, which means tons of modules I loved using are no longer available to me.
Anyway I think I'm gonna save some scratch and upgrade to the Note 4. I mainly just want to upgrade to get rid of the audio popping during video recording because it is SEVERELY annoying and unacceptable on a flagship device. The pops are HORRIBLE. I like the Note 5 and all but I really want a removable battery, so I think trading in my Note 3 and getting a Note 4 is the best bet, but like I said before I'm actually gonna force Tmobile to let me test the video recording feature in the store just to make sure it doesn't have this issue. Actually, you can just use the audio recorder to check for it. it's present when you use ANY app that records via the mic's. Such a shame that I didn't notice this earlier so I could have exchanged my model for one without the issue.
Note 3, Android 5.0 - When recording any type of audio: the audio in a video clip, the voice recorder app, whatsapp voice message... all have a popping sound/click that occurs every 5 seconds. A fraction of the audio recording is "jumped over" and then continues fine for the next 5 seconds. This continues every 5 seconds throughout the whole recording.
When using the stock camera (updated to latest version 8.5...) to film I noticed that the audio of the filmed footage is extremely low unless the microphone was placed right by the source. It's as if the phone is trying to block any distant sounds. If a sound is a few feet away it will be barely audible when playing back the recording. Has this been an issue? Any suggestions?
I tried going back to an older version of the app, but same problem.
A couple of months ago, my wife got a Samsung Galaxy S8 (Verizon variant). Overall, she's been happy with it. Recently, she pointed out that she cannot watch YouTube videos while using earbuds because there's little to no sound.
After checking it out for myself, I've found that videos playback normally without earbuds (internal speaker), but when connecting any set of earbuds, it's as if the primary audio in the video is virtually muted, while sounds like audience applause come through loud and clear.
I'd thought perhaps there was a setting related to audio (equalizer, maybe?) that could be adjusted to correct this, but I've found nothing. All of the volume sliders are turned all the way up. No change.
We just took an update to Oreo this evening, hoping that might correct the issue. It did not.
Has anyone else run into this issue? We're you able to correct it? If so, how? We'd appreciate any help you can offer.
TVThemeGuy said:
A couple of months ago, my wife got a Samsung Galaxy S8 (Verizon variant). Overall, she's been happy with it. Recently, she pointed out that she cannot watch YouTube videos while using earbuds because there's little to no sound.
After checking it out for myself, I've found that videos playback normally without earbuds (internal speaker), but when connecting any set of earbuds, it's as if the primary audio in the video is virtually muted, while sounds like audience applause come through loud and clear.
I'd thought perhaps there was a setting related to audio (equalizer, maybe?) that could be adjusted to correct this, but I've found nothing. All of the volume sliders are turned all the way up. No change.
We just took an update to Oreo this evening, hoping that might correct the issue. It did not.
Has anyone else run into this issue? We're you able to correct it? If so, how? We'd appreciate any help you can offer.
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Click to collapse
Go to these settings, on the second photo pick preset 1, that should solve the issue
Thank you for replying. I gave it a go and there was no change. I even went so far as to back up the device and do a factory reset on it. Didn't restore the backup because I wanted to test the device "out of the box," so to speak. The problem persists.
Well, we're paying for insurance through Verizon... Guess it's time to pay them a visit tomorrow.
Thanks again!
hello, I recently bought my note 5 pro, and it's been almost 10 days, worked fine for a couple of days but now whenever there is a word starting with the letter 's' or something similar the audio gets really distorted and has a crackling effect, I've used different earphones, tried different auido/video files it still happens
sometimes it randomly fixes and I get normal music, but most of the time I still get the distorted sound, is this a hardware issue with the headphone jack or a software thing? I'm using the latest stable 9.5 miui update. (updated via OTA)
Same here...
shashanksetty said:
hello, I recently bought my note 5 pro, and it's been almost 10 days, worked fine for a couple of days but now whenever there is a word starting with the letter 's' or something similar the audio gets really distorted and has a crackling effect, I've used different earphones, tried different auido/video files it still happens
sometimes it randomly fixes and I get normal music, but most of the time I still get the distorted sound, is this a hardware issue with the headphone jack or a software thing? I'm using the latest stable 9.5 miui update. (updated via OTA)
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Click to collapse
Once 9.5.x came, this sound problem is here. There is distortion in the highs, and changing the enhancement head sharpens it too some extent but not everything. 9.2.x was perfect. And present 10.0.0.x is better but not completely resolved.
I believe its a software bug or incorrect tuning.
I had the same issue in MIUI.... After changing to lineage it was fixed.