Annoying loud audio hiss during calls and playback of camera video - Samsung Galaxy Nexus

Annoying loud audio hiss during calls and playback of camera video but not whilst watching Youtube or video from external sources or listening to mp3s.
I’ve had a GSM Galaxy Nexus for a week now.
Absolutely love this phone but there’s one problem that’s driving me mad.
There is a quite loud constant background hiss during phone calls.
It’s worst during calls over the phone’s built-in earpiece but is also audible if you plug in headphones.
What’s more the same hiss is on videos I shot with the phone’s camera but audio is clear as a bell watching Youtube videos, listening to mp3s or watching video files not recorded on the device.
Please note this is not GSM “chirping” noise interference you sometimes get but a constant hiss that starts as soon as speaker actives.
I thought it might be to do with microphone but the hiss is still there if you mute the mic during calls.
This is more likely to be a software fault isn’t it? As I hear clear audio when listening to mp3s and non-native video files.
BTW- It’s not my phone network as I’ve tried my sim card in another phone and it’s fine.
I also tried a sim card from a different phone company in the nexus and the hiss was still there.
The phone shows full signal strength and is logged onto HSDPA.
Does this sound like a software problem that will probably get updated or does it sound like I have a dud device?
I’d rather not take the phone back on the off chance as everything else on it, the screen etc, is perfect.
Anyone else having this problem?

jezcgn said:
Annoying loud audio hiss during calls and playback of camera video but not whilst watching Youtube or video from external sources or listening to mp3s.
I’ve had a GSM Galaxy Nexus for a week now.
Absolutely love this phone but there’s one problem that’s driving me mad.
There is a quite loud constant background hiss during phone calls.
It’s worst during calls over the phone’s built-in earpiece but is also audible if you plug in headphones.
What’s more the same hiss is on videos I shot with the phone’s camera but audio is clear as a bell watching Youtube videos, listening to mp3s or watching video files not recorded on the device.
Please note this is not GSM “chirping” noise interference you sometimes get but a constant hiss that starts as soon as speaker actives.
I thought it might be to do with microphone but the hiss is still there if you mute the mic during calls.
This is more likely to be a software fault isn’t it? As I hear clear audio when listening to mp3s and non-native video files.
BTW- It’s not my phone network as I’ve tried my sim card in another phone and it’s fine.
I also tried a sim card from a different phone company in the nexus and the hiss was still there.
The phone shows full signal strength and is logged onto HSDPA.
Does this sound like a software problem that will probably get updated or does it sound like I have a dud device?
I’d rather not take the phone back on the off chance as everything else on it, the screen etc, is perfect.
Anyone else having this problem?
Click to expand...
Click to collapse
i'm having the exact same issue!! >< its very annoying because its actually louder than the ppl I talk to on the phone...
Did you get a fix for it?
I'm planning to get an exchange on it asap and hope it'll resolve this issue ><

lemoniii said:
i'm having the exact same issue!! >< its very annoying because its actually louder than the ppl I talk to on the phone...
Did you get a fix for it?
I'm planning to get an exchange on it asap and hope it'll resolve this issue ><
Click to expand...
Click to collapse
Did it resolve the issue for either of you?

Related

[Q] Bluetooth Issues

Well I've got the Omnia 7 and love it, although I do have an issue with it regarding the use of bluetooth headphones.
Anybody else experienced issues with the handset not sending the sound to the headset when switching from movies to music and back again.
I can get the phone to pair with my headphones almost instantly (A big improvement from my blackstone) and if I listen to music straight away the music streams perfectly. If I then goto watch a movie, I get zero sound. I go back to the music and press play ... nothing again. Even with bluetooth off.
I have to restart the phone in order to properly re-establish the connection to hear sounds over the headset.
It appears to me that due to the fact that you can't properly exit out of zune, whatever your doing gets paused and "keeps" the link for itself.
SO my question is - Has anyone else come across this and how do you properly exit from zune?
I have the same thing on my HTC 7 Trophy. Music plays just fine on the headset, but video is always played over the handsets speaker. Switching back to music seems to work fine for me though.
Anyone know why this is? Is this a shortcoming of the first release of these phones or is there a setting we forgot to tweak?
also, if you headset/headphones have a play/pause button, the music can play at the same time as the video, kinda weird sometimes
rlatarche said:
Well I've got the Omnia 7 and love it, although I do have an issue with it regarding the use of bluetooth headphones.
Anybody else experienced issues with the handset not sending the sound to the headset when switching from movies to music and back again.
I can get the phone to pair with my headphones almost instantly (A big improvement from my blackstone) and if I listen to music straight away the music streams perfectly. If I then goto watch a movie, I get zero sound. I go back to the music and press play ... nothing again. Even with bluetooth off.
I have to restart the phone in order to properly re-establish the connection to hear sounds over the headset.
It appears to me that due to the fact that you can't properly exit out of zune, whatever your doing gets paused and "keeps" the link for itself.
SO my question is - Has anyone else come across this and how do you properly exit from zune?
Click to expand...
Click to collapse
Thats a little different from what is happening to me. As I stated in my thread I have no sound through bluetooth for video files at all. After trying to watch a video I can go back to music and it will play through my bluetooth headphones just fine. Video sound comes out of the main speakers always.

Youtube Ticking Sound

Hi,
I have 2 HOX, one for me and one for my girlfriend.
When she listen to YouTube she have weird "ticking" sound which drive us crazy.
ITs mainly while using the speaker.
I've searched and some people suggested restart, is that really that bad design by HTC ?
Yes this is a very well known issue unfortunately, also happens during listening to music too; speakers or aux-out to car.
Youtube is more likely however "cropping" while mp3 is during data state change from 3G to H, which does happen just all the time.
Really annoying.. One fella said that he got rid of it with JB update so I'm waiting. Otherwise, to service. its just not bearable

[Q] Crackling/Popping sound coming from my galaxy tab pro's speaker.HELP!

So i bought my wife a tablet for school. However we keep hearing this crackling sound/popping sound coming from the speaker when playing youtube videos, playing games such as jungle heat. It is really annoying because when we are watching videos we can hear the sound. If anyone could help us, I really appreciate it. This is the 3rd time we exchange this device but the result is still the same. I dont know if its just me. Thank You!
Can you post some music or a movie from youtube where you ARE sure you hear a lot of crackling? Just so we can check it out ourselves?
I have yet to experience this at all. It is weird if you have had that issue on 3 devices now. Do you have bass boosts or equalizer on?
/CuraeL
CuraeL said:
Can you post some music or a movie from youtube where you ARE sure you hear a lot of crackling? Just so we can check it out ourselves?
I have yet to experience this at all. It is weird if you have had that issue on 3 devices now. Do you have bass boosts or equalizer on?
/CuraeL
Click to expand...
Click to collapse
Thanks for the reply, If i make a video of it you wont be able hear it. Here is the link were people having the same problem. I cant post a link because im still new to this forum but if you go to google and type random noise coming from speaker. Just click the first one and those people having the same problem as me
I can make a video but like i said you wont be ablet to hear it. Its just a random popping sound coming from the speaker. If i record it, you wont be able to hear it because the sound of the game. The popping sound comes from playing intense video games such as jungle heat and wathing youtube videos. Thanks for you reply and i really appreciate it
krabbster said:
Thanks for the reply, If i make a video of it you wont be able hear it. Here is the link were people having the same problem. I cant post a link because im still new to this forum but if you go to google and type random noise coming from speaker. Just click the first one and those people having the same problem as me
I can make a video but like i said you wont be ablet to hear it. Its just a random popping sound coming from the speaker. If i record it, you wont be able to hear it because the sound of the game. The popping sound comes from playing intense video games such as jungle heat and wathing youtube videos. Thanks for you reply and i really appreciate it
Click to expand...
Click to collapse
Give me a youtube movie or clip of music. Not your recording mate. Just something original that makes it pop. A name of a song or a video. Doesn't matter. Do the people you talk about have the same tablet as you? Or random?
CuraeL said:
Give me a youtube movie or clip of music. Not your recording mate. Just something original that makes it pop. A name of a song or a video. Doesn't matter. Do the people you talk about have the same tablet as you? Or random?
Click to expand...
Click to collapse
oh sorry lol. Any movies on youtube. Transfomer 1080p. Any 1080p videos. Also intense games like jungle heat,yugioh game. Yea they have the same problem also. I also check the one in bestbuy and still having the popping sound.
krabbster said:
oh sorry lol. Any movies on youtube. Transfomer 1080p. Any 1080p videos. Also intense games like jungle heat,yugioh game. Yea they have the same problem also. I also check the one in bestbuy and still having the popping sound.
Click to expand...
Click to collapse
Had to go to work, I'll get back to ya in roughly 8 hours, sorry, lol.
/CuraeL
CuraeL said:
Had to go to work, I'll get back to ya in roughly 8 hours, sorry, lol.
/CuraeL
Click to expand...
Click to collapse
ok no problem
If it is a hardware issue then Samsung should repair it if it is within the year warranty. Best buy should cover it if it is pretty new as well.
Are you running stock System? Have you checked to make sure you are up to date? Install Kies3 on your computer and see if it finds any updates.
bowserm said:
If it is a hardware issue then Samsung should repair it if it is within the year warranty. Best buy should cover it if it is pretty new as well.
Are you running stock System? Have you checked to make sure you are up to date? Install Kies3 on your computer and see if it finds any updates.
Click to expand...
Click to collapse
I replace my tablet 3 times already and its still doing the same thing. I sent my device to samsung and they replace the hardware and still doing the same thing. The device is also updated to the latest firmware. Im really really sad because whenever watching a video and playing games, i can hear the popping sound. Any help would be appreciated. Thank you so much!!!
krabbster said:
I replace my tablet 3 times already and its still doing the same thing. I sent my device to samsung and they replace the hardware and still doing the same thing. The device is also updated to the latest firmware. Im really really sad because whenever watching a video and playing games, i can hear the popping sound. Any help would be appreciated. Thank you so much!!!
Click to expand...
Click to collapse
I don't hear any popping or crackling sounds from my tab pro 8.4 I have tested with its internal Speakers, The Headphone jack, and using a bluetooth headset / headphones.
Does it have this problem when you plugin headphones or is it only the speakers? if it does it on all audio outputs then its most likely some kind of interference happening first try the headphone jack which is analog like the speakers.., bluetooth is digital with a2dp so it probably won't happen on that (though this could also be a temporary solution to use bluetooth external speaker or headphones)-
If it is interference then you need to find the source and hope it is coming from your own house , best way to find interference is to either unplug everything you can find or go to the house circuit breaker box and switch off the main switch this will turn off all electric in your house then use the tablet and play back a video /audio you have saved to the internal memory and see if it still happens.
Many people have this problem (including me). Any time the app you are using has something that emits sounds (even if you have muted your sound), you can hear crackling based on how heavy the CPU is working. It is most likely interference coming from the CPU. Not much anyone can do about it, except for Samsung. It would probably need a rework of the components though, that's why a simple replacement of the speakers will most likely not work. As soon as you put something in your 3.5mm jack though, the crackling should stop. (Most likely because the speakers get turned off physically instead of just being digitally muted) So really, the best we can hope for is we can find someone who may be able to create an app that emulates the headphone jack being used whenever the sound is muted. At least the crackling stops when the sound is muted then.
otyg said:
I don't hear any popping or crackling sounds from my tab pro 8.4 I have tested with its internal Speakers, The Headphone jack, and using a bluetooth headset / headphones.
Does it have this problem when you plugin headphones or is it only the speakers? if it does it on all audio outputs then its most likely some kind of interference happening first try the headphone jack which is analog like the speakers.., bluetooth is digital with a2dp so it probably won't happen on that (though this could also be a temporary solution to use bluetooth external speaker or headphones)-
If it is interference then you need to find the source and hope it is coming from your own house , best way to find interference is to either unplug everything you can find or go to the house circuit breaker box and switch off the main switch this will turn off all electric in your house then use the tablet and play back a video /audio you have saved to the internal memory and see if it still happens.
Click to expand...
Click to collapse
It happens when im playing intense gaming such as jungle heat. Whenever i play jungle heat for 15 mins straight pop sound comes. When i plug an earphone i dont hear anything.
Trya playing jungle heat for 15 mins you might hear a popping sound coming from the speaker.
I have Samsung tab s5 e .. I have similar issue whenever watching netflix ,hotstar ,or some spotify songs ..I'm hearing like a cracking sound at one of the top left speaker ..I tried going to safe mode ..but still able to hear it ,,did a factory reset ,for a while it was good but later on it started .I'm not hearing this sounds in headphones ,it's really annoying ..while watching videos with intense music ..

Music player

Hi
While listening to music in OP3, I noticed couple of problems: 1. While manually trying to close the apps running in the back ground the music player gets stuck, and 2. While listening to music, if I'm using my phone, there is a static noise that I hear continuously. It appears the mic in the earphones is picking noise and creates static noise along with the music. This is annoying. But if the phone is not being used I.e., if it is in my pocket or lying on the desk, the static noise disappears. The voice clarity is very good. Not sure what is causing the problem. Please advise.
This fix continues to be there even after the new OTA.

Sound and video problem

Hello, I just got this neo yesterday (it's used my workplace gave it to me). The sound and video play in slow motion, spotify, movies, youtube, etc. I tried deleting the cashed portion data, it worked but for only 5 seconds after reboot so im confident it's a software issue not of a hardware one. Also when someone calls me they hear a loud grumble like sound and they barely hear my voice keeping in mind that the two issues appeared together. thank you in advance. :good:

Categories

Resources