Question Media Storage takes 33.3 GB of the storage - OnePlus 9 Pro

Looking to my storage details that has 100gb of 128 and now I see that system process name media storage takes 33gb.
What is this? Can I delete it somehow?
Maybe it because of Spotify? (That takes 12 gb by itself)
Thanks!

Empty all of your bins. Photos, Files etc.
It's just temp files in recycle bins.

M1cky said:
Empty all of your bins. Photos, Files etc.
It's just temp files in recycle bins.
Click to expand...
Click to collapse
I can see how much size the photos are taking, but I'm not sure what can I delete to clear this 33gb. What do I need to delete if I want to save (for now) my photos

Roy_Alter said:
I can see how much size the photos are taking, but I'm not sure what can I delete to clear this 33gb. What do I need to delete if I want to save (for now) my photos
Click to expand...
Click to collapse
Just go to the bin in Google Files or Google Photos and empty it. Maybe OnePlus Gallery or default file explorer too. Whichever one you use.

M1cky said:
Just go to the bin in Google Files or Google Photos and empty it. Maybe OnePlus Gallery or default file explorer too. Whichever one you use.
Click to expand...
Click to collapse
I deleted everything in Google photos and it was just 4 GB
The media storage is now taking 35gb

You could try clearing cache and storage from the applications on your phone, if you use stuff like telegram etc it tends to cache everything. It's gonna be a case of you going into each app and seeing how much storage it's using, also if you've submitted any logs to OnePlus they can be sizable!! My Chrome uses 650mb. I've just cleared the cache

Also if you go into settings>about device>storage you'll see :

Related

!! One X serious SD storage issue, disappear more than 10G which is not used at all

Hi, Guy
I just found that my SD internal storage get very small every day, I did not install lots of thing, but now it is only 1.5G.
So you need to check yours as well on your computer to see is it happen to you. It is very serious problem which will cause SD care data lost in the end.
This is how you can check.
1 Connect your One X USB to PC. Use USB storage mode.
2 In file manager click on your X'sd card name and mouse right click choose properties, it show how much data used and how much left. Write done the number.
3 Click you SD card icon and pop up another screen show all folders and data in SD card, use Ctrl+A to select them all, then mouse right click and choose properties to show the calculation for how much all those files storage.
The used space for step 2 and step 3 shall be almost same if it is correct. But on my One x it has 13G difference. Which means the 13G storage is nowhere on the SD card but system think they are. So you will loose those space.
Do your check and see how many of you has this problem.
I must admit I felt that my storeage was showing a considerable amount less than what I was expecting the other day...
I'll have to plug in my phone to cross reference the figures there agains't what the handset is saying...
Then again I did pump my HOX full of Vids, Movies and .CBZ files.
I had the same problem with the One X ported rom on Sensation, I kept loosing GB of memory for no reasons...till I found the bug: gallery cache!
There is a folder for the Gallery app that keep adding cache and eat huge amount of memory, just delete this folder and disable caching in gallery
vegetaleb said:
I had the same problem with the One X ported rom on Sensation, I kept loosing GB of memory for no reasons...till I found the bug: gallery cache!
There is a folder for the Gallery app that keep adding cache and eat huge amount of memory, just delete this folder and disable caching in gallery
Click to expand...
Click to collapse
could you let us know what is the name of it? I checked SD card there is no folder called Gallery.
vegetaleb said:
I had the same problem with the One X ported rom on Sensation, I kept loosing GB of memory for no reasons...till I found the bug: gallery cache!
There is a folder for the Gallery app that keep adding cache and eat huge amount of memory, just delete this folder and disable caching in gallery
Click to expand...
Click to collapse
how did u disable cache?
I'd also like a bit more info about the gallery cache folder please.
My phone memory is definitely lower than it should be. I was going to format it, but if this folder is causing the problem... maybe i won't need to.
It's in the camera folder aka DCIM
The cache folder must be there if I remember well.
Guys.....
Just delete the LOST.DIR.
There are thousands of threads about this.
xmoo said:
Guys.....
Just delete the LOST.DIR.
There are thousands of threads about this.
Click to expand...
Click to collapse
Thanks. I found the LOST.DIR in SD but it is empty. I delete it and do reboot. Nothing changed. Any other hint?
vegetaleb said:
It's in the camera folder aka DCIM
The cache folder must be there if I remember well.
Click to expand...
Click to collapse
sorry no folder of such. And it is not folder issue I guess. This issue is now reported world wide in other place as well. It just break out. And it is not 1.29 issue I'm still on 1.28 rom. it is related to USB connection and also install program in SD card. I hope XDA dev can look into it seriously!
Zipperface said:
I'd also like a bit more info about the gallery cache folder please.
My phone memory is definitely lower than it should be. I was going to format it, but if this folder is causing the problem... maybe i won't need to.
Click to expand...
Click to collapse
Foramtting will not helpful. I know some guys format several times and it still eat your SD card. It is the phone problem with ROM. HTC need fix it.
As I said it was an early port of the One X port, did you try the thumbnail folder in DCIM?
mmx6688 said:
Thanks. I found the LOST.DIR in SD but it is empty. I delete it and do reboot. Nothing changed. Any other hint?
Click to expand...
Click to collapse
The directory is always empty. I deleted it and just won 2GB extra space.
vegetaleb said:
As I said it was an early port of the One X port, did you try the thumbnail folder in DCIM?
Click to expand...
Click to collapse
I delete all files in thumbnail folder, nothing improved.
xmoo said:
The directory is always empty. I deleted it and just won 2GB extra space.
Click to expand...
Click to collapse
Thanks to let me know. So if you use PC USB connection to check as I posted for step 2, 3, how much difference of those figures?
Deleted LOST.DIR and gained 0!
Adding all stuff up on the sd card i have about 15-16 gig. I have just over 5 gig left!
Yesterday i deleted Dungeon Defenders (800ish meg) I had nearly 6 gig... where did the other 1gig go overnight?!
You will have to ''seek and destroy'' the bad folder.
I hope you don't have many folders in your main SD directory,select 2-3 folders and right click to see if you get huge amount of memory used,then narrow the search till eliminating the bad boys
mmx6688 said:
Hi, Guy
I just found that my SD internal storage get very small every day, I did not install lots of thing, but now it is only 1.5G.
So you need to check yours as well on your computer to see is it happen to you. It is very serious problem which will cause SD care data lost in the end.
This is how you can check.
1 Connect your One X USB to PC. Use USB storage mode.
2 In file manager click on your X'sd card name and mouse right click choose properties, it show how much data used and how much left. Write done the number.
3 Click you SD card icon and pop up another screen show all folders and data in SD card, use Ctrl+A to select them all, then mouse right click and choose properties to show the calculation for how much all those files storage.
The used space for step 2 and step 3 shall be almost same if it is correct. But on my One x it has 13G difference. Which means the 13G storage is nowhere on the SD card but system think they are. So you will loose those space.
Do your check and see how many of you has this problem.
Click to expand...
Click to collapse
solution:
just make a back up of your phone storage. simply to open phone storage in your pc, select and copy you all folders of phone storage and paste in any folder of pc, then do quick fomat your phone storage called (htc storage), then take back all your folders to htc storage by paste command.
ramis7 said:
solution:
just make a back up of your phone storage. simply to open phone storage in your pc, select and copy you all folders of phone storage and paste in any folder of pc, then do quick fomat your phone storage called (htc storage), then take back all your folders to htc storage by paste command.
Click to expand...
Click to collapse
This isnt a solution. It works initially but the storage space starts to vanish again after a few days. Ive doe this twice now. It must be a bug that needs sorting out asap. This is my only issue on my phone though. No screen flickering problems fortunately
Sent from my HTC Legend using XDA
ramis7 said:
solution:
just make a back up of your phone storage. simply to open phone storage in your pc, select and copy you all folders of phone storage and paste in any folder of pc, then do quick fomat your phone storage called (htc storage), then take back all your folders to htc storage by paste command.
Click to expand...
Click to collapse
Thanks, I know this solution that is to get back the lost space. And I just did it since I have only 1G left so can not take the risk for any more lost space. Now I get 15G free.
But it is just temporary solution, after few days it probably loose more space again but now I will keep monitor of it.
HTC need to fix this problem.

[Q] image storage.

Greetings.
I have the ICS updated Xperia ION. The issue is that when I take an image and try to download it, it isn't where I expect it do be... in the DCIM folder. There isn't anything in there.
I did find a ton of images in a "thum" folder but they are all thumb nail images.
With this camera I was expecting larger images to use and download.
Could someone give me a clue where the images are stored and downloadeable from.
Thanks.
[email protected]
Clif Davis
There is a setting in camera to choose storage location. I believe this affects all photo storage, not just pictures taken. Xda app saves into the xda_downloads folder on the internal memory. Haven't figured out how to change it to external memory.
clifdavis said:
Greetings.
I have the ICS updated Xperia ION. The issue is that when I take an image and try to download it, it isn't where I expect it do be... in the DCIM folder. There isn't anything in there.
I did find a ton of images in a "thum" folder but they are all thumb nail images.
With this camera I was expecting larger images to use and download.
Could someone give me a clue where the images are stored and downloadeable from.
Thanks.
[email protected]
Clif Davis
Click to expand...
Click to collapse
Yeah make sure you are looking at the right storage. If you have a removable SD card it will show up as /ext_card The stock camera might be saving pics there. What you can do is go to the picture in the Albums app and when you look at a picture hit the menu button and hit details. It will tell you where the picture is stored.
thanks tons
Thanks for both answers! I will check and see.
Clif
Same problem
clifdavis said:
Thanks for both answers! I will check and see.
Clif
Click to expand...
Click to collapse
Hi guys, I am facing the same problem after updating to ICS. I checked the path of the pictures, as you suggested, which shows: /mnt/ext_card/DCIM/100ANDRO. The 100ANDRO folder shows only older images taken pre update to ICS. I tried the Windows 7 search option to search for a specific image inside the entire Xperia folders based on name to no avail.
The camera storage is set to SD card.
If one of you reached a resolution, please share. Thanks.
If you are DOWNLOADING pictures, they tend to go to downloads in your phone memory or onto root of your phone memory /mnt/sdcard sdcard being the internal for ext_sdcard is external. Try there ladies and gents,
Edit- I don't think /mnt/sdcard would be considered root actually, but you get what I mean.
Edit2- I get things going to /mnt/sdcard if I DL it from my email, I guess that would be a good thing to add as well, only time I can think of that I DL any pictures. Anything from text goes to DCMI

OP3 Open Beta - Storage space taken by invisible files

Hey guys,
Since a few months I've got the issue that the storage space on my phone is taken up by a lot of (or very big) files which I cannot see. Today my phone was full so I deleted all my offline music which gave me like 20GB back, but there's still only 23GB of free space left.
When I go to 'Internal shared storage' the thing that takes up most space is 'Other' which takes up 21.64GB. When I browse all files on my phone through a file explorer, I cannot find anything that could take up more than 21GB. I can't find anything when connected to my laptop either.
I was hoping that it was a bug I read about a long time ago, where a reboot would fix it. But nope.. Rebooting didn't fix anything.
I've got the feeling that my music was copied to my phone more than once, but I have no way of finding out?
Does anybody here know how to fix this by any chance?
Install Es explorer,Run Space analyzer,go to All files section.
You can probably find the missing spaces or who ate them.
Check out dcim/.thumbnails.
MarcTremonti said:
Check out dcim/.thumbnails.
Click to expand...
Click to collapse
Nope, only a few relatively small thumbnails.
Jongla said:
Install Es explorer,Run Space analyzer,go to All files section.
You can probably find the missing spaces or who ate them.
Click to expand...
Click to collapse
That helped! Somehow I couldn't see the TWRP backups through regular file explorer but ES File Manager showed me those files. Got some space back!!
Search & Download : Secure Eraser. It will help to clear unnecessary hidden storage without deleting your personal files
Press Thanks, if i helped u out !!
Use TWRP?
TWRP > restore > select backup -> delete backup

Space is not allocated by deleting files

Hi,
I have OnePlus 3 with oxygen 5.0.5, I've just deleted my photos folder that has been 20gb using android file transfer app for macOS.
The space has not been allocated after that, however files are deleted.
At the current state I have 43gb take by "Other"
System logs are disabled, rebooted my phone few times, tried google files go, but it can't find anything that uses more than few hundreds of MBs of space.
Any help?
soosleek said:
Hi,
I have OnePlus 3 with oxygen 5.0.5, I've just deleted my photos folder that has been 20gb using android file transfer app for macOS.
The space has not been allocated after that, however files are deleted.
At the current state I have 43gb take by "Other"
System logs are disabled, rebooted my phone few times, tried google files go, but it can't find anything that uses more than few hundreds of MBs of space.
Any help?
Click to expand...
Click to collapse
You may have to format (not wipe) /data either from TWRP or using adb.
soosleek said:
Hi,
I have OnePlus 3 with oxygen 5.0.5, I've just deleted my photos folder that has been 20gb using android file transfer app for macOS.
The space has not been allocated after that, however files are deleted.
At the current state I have 43gb take by "Other"
System logs are disabled, rebooted my phone few times, tried google files go, but it can't find anything that uses more than few hundreds of MBs of space.
Any help?
Click to expand...
Click to collapse
I think you might be suffering from the same bug as I did. For me, if I delete pics from anything apart from OP Gallery, the files goto the Recently Deleted folder in Gallery, but stays in the cache even after removing from it. Seems like a bug in the OP Gallery app's Recycle Bin logic itself.
Go to the directory "/sdcard/Android/Data/com.oneplus.gallery", and check under both Files and recyclebin directories and subdirectories. Delete any files under recyclebin or cache.
rootSU said:
I think you might be suffering from the same bug as I did. For me, if I delete pics from anything apart from OP Gallery, the files goto the Recently Deleted folder in Gallery, but stays in the cache even after removing from it. Seems like a bug in the OP Gallery app's Recycle Bin logic itself.
Go to the directory "/sdcard/Android/Data/com.oneplus.gallery", and check under both Files and recyclebin directories and subdirectories. Delete any files under recyclebin or cache.
Click to expand...
Click to collapse
thanks! you saved my brick

All my music and pictures on my Xiaomi Mi 10T Lite is randomly removed all the time, how can I solve this?

I've a Xiaomi Mi 10T Lite, but all my music and pictures get randomly removed all the time and then I need to download them again.
I don't remove them myself for clarity.
I guess the cleaner app removes it but there is no option to add them to exceptions and there is also no option to turn off auto clean.
This is a very annoying problem and I'm tired to download all my music and pictures over and over again so how can I solve this?
Googole said:
I've a Xiaomi Mi 10T Lite, but all my music and pictures get randomly removed all the time and then I need to download them again.
I don't remove them myself for clarity.
I guess the cleaner app removes it but there is no option to add them to exceptions and there is also no option to turn off auto clean.
This is a very annoying problem and I'm tired to download all my music and pictures over and over again so how can I solve this?
Click to expand...
Click to collapse
Maybe your device has something like "storage manager" active?
Go into settings and then storage, see if you find something suspicious.
Uninstall or disable cleaning app... you really need to play with your device more.
That cleaner app sounds more like malware
blackhawk said:
Uninstall or disable cleaning app... you really need to play with your device more.
That cleaner app sounds more like malware
Click to expand...
Click to collapse
I've found out that Cleaner is useless and is just a waste of space so I removed it.
I hope my problem is solved.
User699 said:
Maybe your device has something like "storage manager" active?
Go into settings and then storage, see if you find something suspicious.
Click to expand...
Click to collapse
I've made a screenshot of the Storage page.
Screenshot_2021-04-19-11-09-51-509_com.miui.securitycenter.jpg
drive.google.com
I don't know if it is suspicious but Other is 8,61GB
Removing Cleaner didn't solve my problem.
I download my music from Google Drive and all music downloaded from there is gone now.
The songs that I didn't download from Google Drive aren't removed.
The most of the pictures are removed too, but some didn't.
Googole said:
Removing Cleaner didn't solve my problem.
I download my music from Google Drive and all music downloaded from there is gone now.
The songs that I didn't download from Google Drive aren't removed.
The most of the pictures are removed too, but some didn't.
Click to expand...
Click to collapse
Well If so, have a look at gdrives settings.
Also: Are gdrive files in another folder than those not being removed?
Could be malware... you know odd behavior.
The OS or an app may have been corrupted.
A factory reset be a good idea at this point.
Self destructing files aren't normal.
Is it just Google stuff that's vaporizing?
If so maybe deleting/recreating your Google account might solve it.
I'm leaning towards a full nuke of that OS though.
I don't trust Google with any of my data management other than Gmail. I backup and load everything from the SD card, flash stick and hdds.
blackhawk said:
Could be malware... you know odd behavior.
The OS or an app may have been corrupted.
A factory reset be a good idea at this point.
Self destructing files aren't normal.
Is it just Google stuff that's vaporizing?
If so maybe deleting/recreating your Google account might solve it.
I'm leaning towards a full nuke of that OS though.
I don't trust Google with any of my data management other than Gmail. I backup and load everything from the SD card, flash stick and hdds.
Click to expand...
Click to collapse
True, could be malware.
A malware checking app would be a first step. If you can run adb on your computer you can check for modifications made on the file system (as you operate as "shell" instead of "root" (unless you are rooted) you won't be able to read everything. Actually you'll get "access denied" very often. But if you find system directories/files with another date then the 'standard recovery date' this could be a sign for malicous activity)
User699 said:
True, could be malware.
A malware checking app would be a first step. If you can run adb on your computer you can check for modifications made on the file system (as you operate as "shell" instead of "root" (unless you are rooted) you won't be able to read everything. Actually you'll get "access denied" very often. But if you find system directories/files with another date then the 'standard recovery date' this could be a sign for malicous activity)
Click to expand...
Click to collapse
There's another possibility, a malware jpeg.
I ran into two in the last 15 years, one a year ago on my N10+. Downloaded from a site into the download folder it corrupted many files in that folder. Some only had damage to the file name and were easily repairable, some were not.
Deleted all I couldn't repair or was in doubt about especially the tainted jpeg.
If that jpeg would have been moved to another folder the same thing would have happened.
The only way to stop this type of malware is to find the infected jpeg. It may not show up on many or any virus/malware scans. I found this one because I noticed the damage immediately after viewing it in downloads. If one one these gets in your database they are little nightmare. One reason I keep downloads in the Download folder for examination, especially jpegs, are these little nasties.
Not real common but they're out there.
blackhawk said:
Could be malware... you know odd behavior.
The OS or an app may have been corrupted.
A factory reset be a good idea at this point.
Self destructing files aren't normal.
Is it just Google stuff that's vaporizing?
If so maybe deleting/recreating your Google account might solve it.
I'm leaning towards a full nuke of that OS though.
I don't trust Google with any of my data management other than Gmail. I backup and load everything from the SD card, flash stick and hdds.
Click to expand...
Click to collapse
I've done a factory reset earlier but it didn't solve the issue.
All music and the most of the pictures downloaded from Google Drive are removed all the time.
User699 said:
True, could be malware.
A malware checking app would be a first step. If you can run adb on your computer you can check for modifications made on the file system (as you operate as "shell" instead of "root" (unless you are rooted) you won't be able to read everything. Actually you'll get "access denied" very often. But if you find system directories/files with another date then the 'standard recovery date' this could be a sign for malicous activity)
Click to expand...
Click to collapse
I'll check for malware and I'll let you know what the results are.
blackhawk said:
There's another possibility, a malware jpeg.
I ran into two in the last 15 years, one a year ago on my N10+. Downloaded from a site into the download folder it corrupted many files in that folder. Some only had damage to the file name and were easily repairable, some were not.
Deleted all I couldn't repair or was in doubt about especially the tainted jpeg.
If that jpeg would have been moved to another folder the same thing would have happened.
The only way to stop this type of malware is to find the infected jpeg. It may not show up on many or any virus/malware scans. I found this one because I noticed the damage immediately after viewing it in downloads. If one one these gets in your database they are little nightmare. One reason I keep downloads in the Download folder for examination, especially jpegs, are these little nasties.
Not real common but they're out there.
Click to expand...
Click to collapse
All my pictures are in the .jpg format
Create a folder in the root directory (not in any other folder) of your storage
In this folder create another two folders - one for music & one for pictures
Move all pictures & music to these folders
This will eliminate sync from apps deleting anything as they shouldn't have access to these folders
If they are still being deleted after this then the user is telling an app to delete them (intentionality or unintentionally)
TheFixItMan said:
Create a folder in the root directory (not in any other folder) of your storage
In this folder create another two folders - one for music & one for pictures
Move all pictures & music to these folders
This will eliminate sync from apps deleting anything as they shouldn't have access to these folders
If they are still being deleted after this then the user is telling an app to delete them (intentionality or unintentionally)
Click to expand...
Click to collapse
Thanks for your suggestion, I'll try it and let you know what the result it.
I've downloaded MalwareBytes, scanned my phone but it didn't find any malware @blackhawk
Googole said:
I've downloaded MalwareBytes, scanned my phone but it didn't find any malware @blackhawk
Click to expand...
Click to collapse
Since you said you did a factory data reset there must be an app somewhere which is responsible for that.
I would check Google Drive – I don't even have a google account so I can't check it, but maybe GDrive is deleting files automatically.
Is it ONLY GDrive files being deleted?
User699 said:
Well If so, have a look at gdrives settings.
Also: Are gdrive files in another folder than those not being removed?
Click to expand...
Click to collapse
I've looked at the Gdrive settings, but I couldn't find anything related to the problem.
The Gdrive files are on Google Drive and those not being removed and removed are in my internal storage.
User699 said:
Since you said you did a factory data reset there must be an app somewhere which is responsible for that.
I would check Google Drive – I don't even have a google account so I can't check it, but maybe GDrive is deleting files automatically.
Is it ONLY GDrive files being deleted?
Click to expand...
Click to collapse
I've checked the Google Drive settings but I couldn't find anything related to the problem.
Only files downloaded from Gdrive are deleted.
Files downloaded from other places aren't deleted.
Googole said:
I've checked the Google Drive settings but I couldn't find anything related to the problem.
Only files downloaded from Gdrive are deleted.
Files downloaded from other places aren't deleted.
Click to expand...
Click to collapse
And GDrive downloads them into Downloads folder?
If not you could try to move these things into another folder and see whether they will be deleted again or not.

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