OP3 Open Beta - Storage space taken by invisible files - OnePlus 3 Questions & Answers

Hey guys,
Since a few months I've got the issue that the storage space on my phone is taken up by a lot of (or very big) files which I cannot see. Today my phone was full so I deleted all my offline music which gave me like 20GB back, but there's still only 23GB of free space left.
When I go to 'Internal shared storage' the thing that takes up most space is 'Other' which takes up 21.64GB. When I browse all files on my phone through a file explorer, I cannot find anything that could take up more than 21GB. I can't find anything when connected to my laptop either.
I was hoping that it was a bug I read about a long time ago, where a reboot would fix it. But nope.. Rebooting didn't fix anything.
I've got the feeling that my music was copied to my phone more than once, but I have no way of finding out?
Does anybody here know how to fix this by any chance?

Install Es explorer,Run Space analyzer,go to All files section.
You can probably find the missing spaces or who ate them.

Check out dcim/.thumbnails.

MarcTremonti said:
Check out dcim/.thumbnails.
Click to expand...
Click to collapse
Nope, only a few relatively small thumbnails.
Jongla said:
Install Es explorer,Run Space analyzer,go to All files section.
You can probably find the missing spaces or who ate them.
Click to expand...
Click to collapse
That helped! Somehow I couldn't see the TWRP backups through regular file explorer but ES File Manager showed me those files. Got some space back!!

Search & Download : Secure Eraser. It will help to clear unnecessary hidden storage without deleting your personal files
Press Thanks, if i helped u out !!

Use TWRP?
TWRP > restore > select backup -> delete backup

Related

[Q] reclaim disk space

Ok so this sounds strange but I was recently very close to tapped out of space on my 8gig shipped micro sd card.. I recently deleted a movie that I encoded to .mp4 on it.. I used Astro to delete the file which was over 1gigabyte in size.. here is the problem.. file looks like it's gone yet the space was never re allocated to "free space" Any ideas?? Maybe it was flaged hidden? Can someone please help?
Have you tried hooking it up to yuor PC and seeing if the file shows up (you can set to view hidden though i dont think you can hide in astro) this should help you see if the file is acctually gone.
Something else i always forget to do is clear out some old nands as they take up 200ish+ mb each i flasha lot and always forget till i see i am low on space to clean up the folder and get rid of a few old ones.
omegasun18 said:
Have you tried hooking it up to yuor PC and seeing if the file shows up (you can set to view hidden though i dont think you can hide in astro) this should help you see if the file is acctually gone.
Something else i always forget to do is clear out some old nands as they take up 200ish+ mb each i flasha lot and always forget till i see i am low on space to clean up the folder and get rid of a few old ones.
Click to expand...
Click to collapse
Yes that's exactly what I tried. I also searched for it. Does Android possibly auto move it to Rom if your copy to SD doesn't have capacity? This is really strange..

[SOLVED] Where did all my storage go? CM10.1

[Q] Where did all my storage go? CM10.1
Hi all, I'm currently have a problem finding out where all my storage space has gone and what is safe to delete.
I'm on CM10.1 and the storage indicator in settings is attached. It says I only have 888MB available but the graphic shows around 2/3 of the internal storage is unused
I found 3 folders (storage/sdcard0, storage/emulated/0, and storage/emulated/legacy) that are both 2.62GB large. They look to be identical copies of /sdcard.
are any of these folders safe to delete? I am running out of memory and I believe these folders are the reason why.
Thanks!
Only yesterday someone mentioned something similar somehow. So I don't think that thread is really far away if you checked the first few pages in this Q & A section.
By typing in the searchbox "4.2 storage", I got this thread as the first result. So please try searching harder next time
Feel free to explain further if your issue is not resolved using the above link
Do not delete those folders. They are merely symlinks and not taking up any extra space.
Sent from my Nexus 7 using Tapatalk 2
Thanks for the reminder to search more, I will remember to do so in the future.
I thought they were symlinks because changes i made in sdcard were reflected in the other folders however when i check the size of the storage folder I can see that the total size is 7.87GB. If they were symlinks wouldn't that be 2.62 gb? I will continue to search for how to fix this issue.
I don't think the problem is an app because that would show up in the storage graph under settings would it not?
thanks!
found this thread that seems like a very similar issue
http://forum.xda-developers.com/showthread.php?t=1906449&highlight=storage
however again I see a discrepancy in the used storage vs per app usage. The SD card Analysis is attached.
On my GNex, the storage/sdcard0 is of size X, and it is the same X size for each of storage/emulated/0 and storage/emulated/legacy. This is very similar to what you originaly mentioned in your first post. I was just checking mine as well.
Hmmm, is this only happening with CM 10.1 ? Any other ROM you tried ? A reboot could help?
ahmadallica said:
On my GNex, the storage/sdcard0 is of size X, and it is the same X size for each of storage/emulated/0 and storage/emulated/legacy. This is very similar to what you originaly mentioned in your first post. I was just checking mine as well.
Hmmm, is this only happening with CM 10.1 ? Any other ROM you tried ? A reboot could help?
Click to expand...
Click to collapse
Check how much storage is used by your nandroid backups. I know that those aren't reported on the Storage space screen.
ahmadallica said:
On my GNex, the storage/sdcard0 is of size X, and it is the same X size for each of storage/emulated/0 and storage/emulated/legacy. This is very similar to what you originaly mentioned in your first post. I was just checking mine as well.
Click to expand...
Click to collapse
This is true for mine as well. The size of the /storage is 3*X. Good to know this isn't problem I am having.
AOKP gave me the same problem earlier. I have rebooted and wiped data... Is there any other folder i can check?
I've attached another screenshot of the sdcard analyst in es file manager. This is very confusing to me that the directory size is 2.48GB but out of a total 13.33GB space only 1.01GB is free?!
Reedbo said:
Check how much storage is used by your nandroid backups. I know that those aren't reported on the Storage space screen.
Click to expand...
Click to collapse
I am not complaining of any problem. I was trying to help the OP
Anyway, the ES File Explorer "SD Card Analyst" seems to include the nandroids as well
---------- Post added at 12:58 AM ---------- Previous post was at 12:55 AM ----------
extraGuac said:
This is true for mine as well. The size of the /storage is 3*X. Good to know this isn't problem I am having.
AOKP gave me the same problem earlier. I have rebooted and wiped data... Is there any other folder i can check?
I've attached another screenshot of the sdcard analyst in es file manager. This is very confusing to me that the directory size is 2.48GB but out of a total 13.33GB space only 1.01GB is free?!
Click to expand...
Click to collapse
Just to confirm, do you remember making any "hidden" folders on your sd card?
Actually SD Card Analyst should by default show hidden folders as well but I thought it is bettER to ask you and be sure
ahmadallica said:
Just to confirm, do you remember making any "hidden" folders on your sd card?
Actually SD Card Analyst should by default show hidden folders as well but I thought it is bettER to ask you and be sure
Click to expand...
Click to collapse
No, i don't recall intentionally making hidden folders.
and if the nandroid comment was directed at me, I checked the CWM folder where I believe they are saved. I only have one nandroid backup currently and the size is 1.25GB,
What do you have in /data/media/ ???
I have 3 folders there: 0, legacy, obb
the "0" folder seems to be another symlink as well.
I am trying to find anything on your sdcard different than mine. That's why I'm asking
ahmadallica said:
What do you have in /data/media/ ???
I have 3 folders there: 0, legacy, obb
the "0" folder seems to be another symlink as well.
I am trying to find anything on your sdcard different than mine. That's why I'm asking
Click to expand...
Click to collapse
This is very strange, my /data/media/ is very different from yours.
I have the same 3 folders you have: 0, legacy, and obb however I also have what seems to be an older /sdcard backup. There are folders in there that seem to be from before I wiped data.
The 0 folder also appears to be a symlink but unlike the other symlinks this one takes up no space. In fact none of the folders in /data/media take up any space. When I check the size of /data/media es file explorer says it contains 0 files and 0 folders???
Thanks for all your help so far! I will keep searching
Yes it does not show any size with me as well but I can see the same contents of /sdcard/ in /data/media/0/ .
Would you please explain further about that "older" /sdcard/ backup you mentioned?
I am starting to think that maybe the first few times you went to 4.2, you did NOT have the latest TWRP or CWM installed. So the sdcard files were moved inside a "0" folder each time, then maybe you transferred your backup from PC to /sdcard/ so it became duplicated. Sorry I am not sure I am clear enough in explaining this but it is just an assumption because something similar happened with me before this "0" folder issue was fixed in TWRP actually.
Maybe I can help you bettER if you explain to me more about that "older" /sdcard/ backup you found
ahmadallica said:
Yes it does not show any size with me as well but I can see the same contents of /sdcard/ in /data/media/0/ .
Would you please explain further about that "older" /sdcard/ backup you mentioned?
I am starting to think that maybe the first few times you went to 4.2, you did NOT have the latest TWRP or CWM installed. So the sdcard files were moved inside a "0" folder each time, then maybe you transferred your backup from PC to /sdcard/ so it became duplicated. Sorry I am not sure I am clear enough in explaining this but it is just an assumption because something similar happened with me before this "0" folder issue was fixed in TWRP actually.
Maybe I can help you bettER if you explain to me more about that "older" /sdcard/ backup you found
Click to expand...
Click to collapse
This was immensely helpful. You are correct, I had stock 4.2 on my GNex before I got CWM. This will get confusing but I will try to explain what I see in /data/media
/data/media/0/ seems to be a symlink for sure. however the other folder in there are from before wiped data earlier today. /data/media/download/ has a file I downloaded last week however /data/media/clockworkmod/backup has backups as recent as yesterday. I believe these are app data backups because I recall 3 of them. I do not see the nandroid I recently created in this folder. Is there anything you need to know?
extraGuac said:
This was immensely helpful. You are correct, I had stock 4.2 on my GNex before I got CWM. This will get confusing but I will try to explain what I see in /data/media
/data/media/0/ seems to be a symlink for sure. however the other folder in there are from before wiped data earlier today. /data/media/download/ has a file I downloaded last week however /data/media/clockworkmod/backup has backups as recent as yesterday. I believe these are app data backups because I recall 3 of them. I do not see the nandroid I recently created in this folder. Is there anything you need to know?
Click to expand...
Click to collapse
Well, I think that "everything" you already have on your /sdcard/ including "clockworkmod" backups, blobs, and so on, should be duplicated (as symlinks) in the /data/media/0/ not in /data/media/. At least this is what I have in my sdcard. This should be the same for /data/media/download/ because the "download" folder of your /sdcard/ should be duplicated (again, as a symlink) in the /data/media/0/. Therefore, you said there are "backups" for clockworkmod in /data/media/clockworkmod/, so assuming the backup would be around 1.5 to 2 GB, then 3 backups of these would be about 4.5 to 6 GB of storage.
Please take note that I have "never" messed with these files and my above thoughts may be incorrect, so maybe first you may try to check whether these clockworkmod backups are really consuming a lot of storage. If they are really consuming that much storage, then it is bettER to play it safe by taking them out to your PC first just in case deleting them would cause something wrong. I hope some other more experienced member can "confidently" tell you to proceed in either deleting this /data/media/clockworkmod/ or suggest another solution. Sorry but I would not tell you to do something unless I am very confident and sure of it. I hope you understand
I will try searching for an exact answer on whether this /data/media/clockworkmod/ is safe to delete, and if I found something then I will let you know for sure
I made a nandroid backup and deleted all files in that folder except for 0, legacy, and obb. checked my storage and now I see 9.65GB available which is fantastic! I still have 1.18GB unaccounted for but I now that I know what seems to be the issue I can go through the rest of my data and try to weed out the problems.
Thank you so much for your help!
WOW! Glad to hear so
That was a brave thing to do. I would have done it if it is my phone but would not suggest for others unless I am sure it won't cause any trouble
It would be great if you mark/edit the thread's title as "[SOLVED]"
Well Done! :highfive:
In hindsight it was not my smartest move Thanks again for all your help!
Fixed
*************
SOLUTION:
*************
Here's what worked for me.
1. Make sure your phone is rooted
2. Open ES File Explorer
3. Press the Menu key > Tools > Root Explorer (grant it super user premission)
4. Some dialog pops up. I didn't understand the options, chose R/W permission and then pressed back at the next screen
5. Go to the root directory "/" and then "/data/logs"
6. Delete all the files in there
7. Thats it! :good:
There was about 1.6 GB of log files in there for me. 1440 files about ~1.5 mb each.
(Strangely, a huge number were from the 26th of last month, then 1 on the 27th, 30th and then all the rest from the 14th of this month?)
cya
R
Where did my storage go?
A huge thank you R !!!
been breaking teeth & puling whatever little hair got left for ages trying to solve this, mostly with complicated & futile suggestions. But yours worked right off the bat ! God bless you.
although i already had to go back twice within hours and wipe all files again its probably because i restocked on all those apps i had to delete before due to lack of space. At this point i'll take any solution over none.
if anybody ever rights a code that will prevent the dumpstate from accumulating he'll have a serious karma !
Rehaan said:
*************
SOLUTION:
*************
Here's what worked for me.
1. Make sure your phone is rooted
2. Open ES File Explorer
3. Press the Menu key > Tools > Root Explorer (grant it super user premission)
4. Some dialog pops up. I didn't understand the options, chose R/W permission and then pressed back at the next screen
5. Go to the root directory "/" and then "/data/logs"
6. Delete all the files in there
7. Thats it! :good:
There was about 1.6 GB of log files in there for me. 1440 files about ~1.5 mb each.
(Strangely, a huge number were from the 26th of last month, then 1 on the 27th, 30th and then all the rest from the 14th of this month?)
cya
R
Click to expand...
Click to collapse

[Q] "low storage space" (but actually not?)

When I boot up my phone, the first thing it says that there's not enough space to complete some kind of action(see attached picture below). I have more than 2GB free space on sdcard and almost 6GB free space on external sd, even in file system root I have 1gb/2gb space.
I have cm10.
what does it mean? what does it want? and why does it says that? and what "action" does it talk about??
I wouldnt care if it will be just this message,but since it started this, the phone seems to be more unstable(sometimes it loses wifi/cell signal,have to press lock button 3 times to wake up,and stuff..), so I decided to make a clean reinstall anyway, but it would be great if some of u had any ideas what causes this
I've experienced something similar. I use to mount the storage on my win7 laptop and use to copy/delete files from them. Suddenly it was not letting me copy anymore telling me that the storage is out of space and when i saw it it showed free space which got me confused.
So i went ahead and set windows to show all hidden files and OS files. On the storage there was a "recycle bin" having 1.6 gb of data . I deleted the folder and all was fine.
Maybe your's is a completely different issu,e but you can check for the above.
ninthsense said:
I've experienced something similar. I use to mount the storage on my win7 laptop and use to copy/delete files from them. Suddenly it was not letting me copy anymore telling me that the storage is out of space and when i saw it it showed free space which got me confused.
So i went ahead and set windows to show all hidden files and OS files. On the storage there was a "recycle bin" having 1.6 gb of data . I deleted the folder and all was fine.
Maybe your's is a completely different issu,e but you can check for the above.
Click to expand...
Click to collapse
hm, I set it to show all hidden and "protected os files" (I have windows 8 on my netbook), but no "recycle bin" can be seen.. :S maybe I'm missing some more options to show that, or looking in the wrong place

HTC ONE M8- What Files Are "Other" In Storage?

Two problems with my device
Hi,
I having two problem with my device which after two days, I'm not manage to solve.
First of all in my storage, I got 25.3GB (!) of used space under "Other" section, I don't have any idea what takes all that space.
Second when I try to get to the device files from the computer, I can see only 7 folders, which most of them empty and none of them can't explain the 24GB of space that are used in my internal storage
where's all my files and why I cant get them from the computer??
Any help?? Thanks!
Avishay28 said:
Hi,
I having two problem with my device which after two days, I'm not manage to solve.
First of all in my storage, I got 25.3GB (!) of used space under "Other" section, I don't have any idea what takes all that space.
Second when I try to get to the device files from the computer, I can see only 7 folders, which most of them empty and none of them can't explain the 24GB of space that are used in my internal storage
where's all my files and why I cant get them from the computer??
Any help?? Thanks!
Click to expand...
Click to collapse
Reset it
kartik.kayz said:
Reset it
Click to expand...
Click to collapse
Factory reset?
I did it, but everytime I got the same phone after it automatically install all the apps and data that was before.
If you have any guide of how to completely reset the phone with TWRP (like delete everything expect of the OS) it will be great.
Avishay28 said:
when I try to get to the device files from the computer, I can see only 7 folders, which most of them empty and none of them can't explain the 24GB of space that are used in my internal storage
where's all my files and why I cant get them from the computer??
Click to expand...
Click to collapse
Connecting the phone to your computer just enables you to read the "internal storage" (data/media) partition, and does not let you see the rest of the user data (including app data, which is likely what is filling up your storage).
To see what is taking up all your storage, install the app "Disk Usage" from the Play Store. Great app that lets you see though an intuitive and visual interface, what is filling up your storage. Then use a good file manager like ES File Manager to browse and delete the unwanted files.
Of course, know what you are deleting; and don't delete any system data unless you really know what you are doing.
Avishay28 said:
Factory reset?
I did it, but everytime I got the same phone after it automatically install all the apps and data that was before.
If you have any guide of how to completely reset the phone with TWRP (like delete everything expect of the OS) it will be great.
Click to expand...
Click to collapse
In TWRP select Wipe then Format data - type yes then reboot.
You'll have to setup your system again and you will gain all your lost data space.
Ok guys thank you
I reset my phone and start it from 0

Help - Can i delete "storage\emulated\0\.temp_tmp" ??

Hello,
I have an "lg g3 beat".
after a few months of regular use i got the "insufficient storage available" message.
I tried deleting all my watsapp data all the cache with ccleaner, deleting all apps i can, moving everything i can to the sd card, but still i am only left with 300+ mb of free space. :crying:
I noticed the "misc" is taking 6 gb of the 8 gb i have in the phone. so looking at that i got to the "storage\emulated\0\.temp_tmp" folder on the phone it takes 2.5+ gb of space.
is it safe to delete?
on my galaxy i could go to the secret menu (*#990#) and clear dumpstate, this dosent work here, is there an alternative?
please help me! i am desperate! :crying::crying::crying:
thanks in advance.
no one?
Are u rooted
not rooted, stocked
Of coarse if u root u can. Use a root file explorer to delete it i dont know ure root method i have a reg g3 but shouldnt be hard to find
I am pretty sure i can delete it, since i can access it trough windows explorer.
My question is: what is this folder for, is it something important or is it safe to delete?
thanks for the replay,
If im not mistaken most of its like old log data stuff like thT if ure not rooted u shouldnt be able to delete any thing that would harm the device
move them and see how your phone reacts. if something major happens then move them back.
Im currently having the same issue with storage space yet no one is coming forward with a solution. mine is also stock.
You say these temp files are the cause of the large misc storage problem then Ill do the same and look to delete them.
In my phone they take almost 3 GB of space (from a 8 GB phone) that's a lot!
ill try it in the evening and report back,
thank you
Took me a while to gather up my courage, but finally did it!
No side effects, just free 3 GB of space.
i recommend doing too
jojo8036 said:
Took me a while to gather up my courage, but finally did it!
No side effects, just free 3 GB of space.
i recommend doing too
Click to expand...
Click to collapse
Now where and how did u delete them
i connected the device to my PC as a storage device.
And "cut" the files to my PC as backup in case it brakes anything.
jojo8036 said:
i connected the device to my PC as a storage device.
And "cut" the files to my PC as backup in case it brakes anything.
Click to expand...
Click to collapse
They apparantly put them somwhere else on the g3 d850 i only see it in storrage from my phone under settings but dont show up no where on pc or root explorer
is "show hidden files" on in you windows explorer? (i pretty sure the folder is hidden)
Yea still not seein It
weird.
mmmmm... ,did you tried searching ".temp_tmp" in the windows explorer search?

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