Develop Bugs

[Q] "low storage space" (but actually not?)

When I boot up my phone, the first thing it says that there's not enough space to complete some kind of action(see attached picture below). I have more than 2GB free space on sdcard and almost 6GB free space on external sd, even in file system root I have 1gb/2gb space.
I have cm10.
what does it mean? what does it want? and why does it says that? and what "action" does it talk about??
I wouldnt care if it will be just this message,but since it started this, the phone seems to be more unstable(sometimes it loses wifi/cell signal,have to press lock button 3 times to wake up,and stuff..), so I decided to make a clean reinstall anyway, but it would be great if some of u had any ideas what causes this

I've experienced something similar. I use to mount the storage on my win7 laptop and use to copy/delete files from them. Suddenly it was not letting me copy anymore telling me that the storage is out of space and when i saw it it showed free space which got me confused.
So i went ahead and set windows to show all hidden files and OS files. On the storage there was a "recycle bin" having 1.6 gb of data . I deleted the folder and all was fine.
Maybe your's is a completely different issu,e but you can check for the above.

ninthsense said:
I've experienced something similar. I use to mount the storage on my win7 laptop and use to copy/delete files from them. Suddenly it was not letting me copy anymore telling me that the storage is out of space and when i saw it it showed free space which got me confused.
So i went ahead and set windows to show all hidden files and OS files. On the storage there was a "recycle bin" having 1.6 gb of data . I deleted the folder and all was fine.
Maybe your's is a completely different issu,e but you can check for the above.
Click to expand...
Click to collapse
hm, I set it to show all hidden and "protected os files" (I have windows 8 on my netbook), but no "recycle bin" can be seen.. :S maybe I'm missing some more options to show that, or looking in the wrong place

[Q] Storage Full of "Other"

So I've noticed my storage is full of "other" - as per in the attached screenshot.
How do I find what that is, and do you reckon I can delete it?
It can't be cache stuff, can it?
I reckon it might be a Titanium Back up or a nandroid, but would like to know where to look. I'm back on stock and unrooted, and if this is something I can take off the phone and put on a spare hard drive, that would be great.
Thanks for your help...!

Looks like several people are having this problem?

treb1971 said:
So I've noticed my storage is full of "other" - as per in the attached screenshot.
How do I find what that is, and do you reckon I can delete it?
It can't be cache stuff, can it?
I reckon it might be a Titanium Back up or a nandroid, but would like to know where to look. I'm back on stock and unrooted, and if this is something I can take off the phone and put on a spare hard drive, that would be great.
Thanks for your help...!
Click to expand...
Click to collapse
It could be the pre-installed apps.
When you first bought your HOX, you check your settings and storage, only 2.11GB available on internal storage (apps memory), and more than 25GB available on virtual SD card or phone memory.
Some of the custom roms on rooted HOX has this functionality that we can be able to view the full details of what is consuming our memory.

i use ES file explorer for this it can run an analysis of the sd card and tell what the folders are that take up the most space
u can also analyze a folder instead of sd card to see what map or file takes the most space
u will see if its junk or maybe some old games you dont have installed anymore
and can simply delete them after

Its everything you downloaded, music , folders , pictures etc
Sent from my Vivid 4G using Tapatalk 2

XxSHaDoWxSLaYeRxX said:
Its everything you downloaded, music , folders , pictures etc
Sent from my Vivid 4G using Tapatalk 2
Click to expand...
Click to collapse
No it's not music, folders, pictures. I have same problem and ask HTC for help.
Man you should try to factory reset and clear storage, if that doesnt work and your phone come with used 4gb (like mine), you should send it to service. Already not found any better way to fix it. Sorry if i'm wrong.

hightrancer said:
No it's not music, folders, pictures. I have same problem and ask HTC for help.
Man you should try to factory reset and clear storage, if that doesnt work and your phone come with used 4gb (like mine), you should send it to service. Already not found any better way to fix it. Sorry if i'm wrong.
Click to expand...
Click to collapse
I got a reply from HTC this morning that this is what system takes which is a total BS as system is only 1.05 Gb in my case it is /sys folder which is showing to contain nearly a MILLION folders and 500000 (yes five hundred thousand) files.
They really dont know what they are telling.

Odp: [Q] Storage Full of "Other"
I'm now at hospital so cant send it to HTC. But i try send it next week. I tell you what's result. From HTC this is only way to fix it. I'm not expert just saying HTC's solution. Wait, may some one know other solution, i will tell you how it's going next week when get phone from service.
Sent from my HTC One X using xda app-developers app

I've got the same problem! Looking inside the phone with a root explorer the amount of all the folders is around 350 mb with a custom rom, all the folder except one ( /sys ). The folder /sys has something wrong cause the explorer just keep saying calculating...
Is there anything we can do to have back all these GB?? Thanks

Have anyone try to factory reset?
I have got this problem too.
I have tried "make more space" by delete apps.
But "Other" is nothing change.:silly:

If you have a backup or migration tool installed check if you have any backups stored and also check the temp files of that backup app.

The othet section is the pre installed apps and the system itself.
Sent from my HTC One X using xda premium

I had 9.45GB of storage in "other"
I tried finding what it was taking that much space and discovered nothing in particular.
Some time before, I realized my HTC One Mini 2 was full. I was replacing data to my Ext. SD Card. Then I realized that, no matter what I replaced, the 9.45 GB remained the same/Increased.
I think there is some kind of TEMP file for stuff you deleted/replaced. So you could get it back if you deleted something by accident, because after restarting my phone, only 5.5GB of "other" storage was left.
However, this is still alot of storage, and I can't find what the 5.5GB contains in any file explorer. Does anyone have a clue about how big the OS and Sense layer are? Thanks in advance

Storage problems

Hi guys,
on my HTC One X I've got under App Storage 4.79 GB used on 6.76 GB total and under Phone Storage 1.40 GB used on 25.24 GB total.
This is the situation just after I installed a new custom rom on the phone, so without any application from the market or pictures, music and videos!
So why my phone has 4.72 GB of "other" in the App Storage? Is it a bug? Can I fix it?
Hope someone knows how to get all that GB back.
Thank You!

use astro file manager. you will see what file is inside that "other".

David3D said:
Hi guys,
on my HTC One X I've got under App Storage 4.79 GB used on 6.76 GB total and under Phone Storage 1.40 GB used on 25.24 GB total.
This is the situation just after I installed a new custom rom on the phone, so without any application from the market or pictures, music and videos!
So why my phone has 4.72 GB of "other" in the App Storage? Is it a bug? Can I fix it?
Hope someone knows how to get all that GB back.
Thank You!
Click to expand...
Click to collapse
I never really checked what those 4 plus GB are, maybe system files? but I'm pretty sure it's normal. I see some other guys asked this question, and also my phone has similar data usage.

Not sure if you've solved this yet, but if you grab SD Maid off of the play store you can use that to find out what's taking up all the space. It's also pretty useful in general for clearing out junk files etc.

I've downloaded SD Maid and I can see 328Mb in /data and 624Mb in /system. These together with the small folders are gonna make not more than 700Mb in total, so the 4Gb must be in the folder /sys that SD Maid doesn't even scan. I have also noticed some loops in the /sys folder, something like enter in a subfolder and find yourself in another directory always inside /sys but in a different location. What should this folder contain?

Someone else might have to correct me if I'm wrong, but I think the /sys directory just contains android system files, so I doubt your phone would be too happy if it had glitched out enough to start duplicating files in there.
Did you wipe external storage before installing the rom? Could be that it's just leftover files on the sd card from apps you had installed on the previous rom.
Might be a bit of an extreme solution, but you could backup all your apps, messages etc, migrate the backups across to your pc then wipe absolutely everything from recovery before doing a fresh install of the rom. I know twrp recovery lets you wipe the system partition and external storage as well as the regular stuff (cache, dalvik etc), so just blitz the phone and start fresh. Should be a pretty fail-safe fix, just make sure you transfer everything you want to keep onto the pc before wiping, ready to be transferred back afterwards.

When you press advanced view on SD Maids first page, it will show you all found partitions.
/sys is mostlikely not the issue here.
I'm not sure how the partitions are set up on your device, but usually installing a new ROM does not wipe the internal sdcard location.
Where are the 25GB "Phone storage" located ? on the internal sdcard?

I'm not an expert but I don't think that the folder /sys contains android system files, or better it probably does but not 4 GB otherwise all the HTC One X should have the App Storage full of 4 GB of system files, instead seems to be just a problem of few phones. When I installed the custom ROM I did wipe everything, format all the folders and try to make the phone as clean as possible but the GB are still there.
SD Maid doesn't show me the /sys folder, and if I put together all the others folders that it shows to me the total amount doesn't reach the 4 GB, more like 800 Mb.
The HTC One X has two storages, "App Storage" (6.76GB total) and "Phone Storage" (25.24GB total). App Storage is the one where the kernel and rom are installed and that most of the applications doesn't touch, while the Phone Storage is like a normal SD Card for the other phones that can be formatted etc.

Same here.. "It's not a bug, it's a feature"

Is there an application able to make a file log of what is inside a folder? I was thinking that maybe someone who doesn't have this problem, could make a file log with the list of folders and files of the directory /sys and so we can see what does mach and what does not...

:good:

you thanked yourself???
You should be able to just extract the information from the ROM you have installed.

timbo1969 said:
you thanked yourself???
You should be able to just extract the information from the ROM you have installed.
Click to expand...
Click to collapse
No it was not my intention to thank myself, it was just to push up the conversation
Do you know how to extract these informations? From the ROM or from an application? I'm on OrDroid 12.5.3 at the moment.
Thanks

Hi,
I reached to your post after many hours of googling. Did you ever get any solution of your problem. I'm asking because i have the exact same problem in app storage - other. Other got 4.90GB of my App storage.
Please let me know.
Thanks for your time.
--HTC one X

My storage windows looks just like yours too, dunno if its meant to be like that. Prob just the system files for the OS but we can see if as used space in the new rom where as we didn't before.
David3D said:
Is there an application able to make a file log of what is inside a folder? I was thinking that maybe someone who doesn't have this problem, could make a file log with the list of folders and files of the directory /sys and so we can see what does mach and what does not...
Click to expand...
Click to collapse

HTC ONE M8- What Files Are "Other" In Storage?

Two problems with my device
Hi,
I having two problem with my device which after two days, I'm not manage to solve.
First of all in my storage, I got 25.3GB (!) of used space under "Other" section, I don't have any idea what takes all that space.
Second when I try to get to the device files from the computer, I can see only 7 folders, which most of them empty and none of them can't explain the 24GB of space that are used in my internal storage
where's all my files and why I cant get them from the computer??
Any help?? Thanks!

Avishay28 said:
Hi,
I having two problem with my device which after two days, I'm not manage to solve.
First of all in my storage, I got 25.3GB (!) of used space under "Other" section, I don't have any idea what takes all that space.
Second when I try to get to the device files from the computer, I can see only 7 folders, which most of them empty and none of them can't explain the 24GB of space that are used in my internal storage
where's all my files and why I cant get them from the computer??
Any help?? Thanks!
Click to expand...
Click to collapse
Reset it

kartik.kayz said:
Reset it
Click to expand...
Click to collapse
Factory reset?
I did it, but everytime I got the same phone after it automatically install all the apps and data that was before.
If you have any guide of how to completely reset the phone with TWRP (like delete everything expect of the OS) it will be great.

Avishay28 said:
when I try to get to the device files from the computer, I can see only 7 folders, which most of them empty and none of them can't explain the 24GB of space that are used in my internal storage
where's all my files and why I cant get them from the computer??
Click to expand...
Click to collapse
Connecting the phone to your computer just enables you to read the "internal storage" (data/media) partition, and does not let you see the rest of the user data (including app data, which is likely what is filling up your storage).
To see what is taking up all your storage, install the app "Disk Usage" from the Play Store. Great app that lets you see though an intuitive and visual interface, what is filling up your storage. Then use a good file manager like ES File Manager to browse and delete the unwanted files.
Of course, know what you are deleting; and don't delete any system data unless you really know what you are doing.

Avishay28 said:
Factory reset?
I did it, but everytime I got the same phone after it automatically install all the apps and data that was before.
If you have any guide of how to completely reset the phone with TWRP (like delete everything expect of the OS) it will be great.
Click to expand...
Click to collapse
In TWRP select Wipe then Format data - type yes then reboot.
You'll have to setup your system again and you will gain all your lost data space.

Ok guys thank you
I reset my phone and start it from 0

That was strange...

I connected my phone to Windows 10 laptop and copied over a folder I download from torrent to the laptop and then I was going through the folders I had in my storage and saw that there was one named 'sdcard'. I opened it and saw there was 'UC Browser' related folder (I think it was UC Downloads but don't remember it correctly but sure there was UC in the name). I deleted that folder happily thinking I cleared some useless folder and then I ejected my phone and opened gallery and all photos were grayed. No thumbnails. I restarted my device and BOOM.... ALL MY FILES WERE DELETED. there were only Android and Whatsapp (but no media was present) folders and storage was empty. But all my installed apps are there and they work like normal except the games which had files in SD card (like asphalt xtreme, Angry Birds 2)
Soory for this long boring story but PLEASE PLEASE PLEASE somebody tell how did that happen.
What actually happened?
Were was the fault?
Anyone else faced this issue ever?

Ashish.akc said:
I connected my phone to Windows 10 laptop and copied over a folder I download from torrent to the laptop and then I was going through the folders I had in my storage and saw that there was one named 'sdcard'. I opened it and saw there was 'UC Browser' related folder (I think it was UC Downloads but don't remember it correctly but sure there was UC in the name). I deleted that folder happily thinking I cleared some useless folder and then I ejected my phone and opened gallery and all photos were grayed. No thumbnails. I restarted my device and BOOM.... ALL MY FILES WERE DELETED. there were only Android and Whatsapp (but no media was present) folders and storage was empty. But all my installed apps are there and they work like normal except the games which had files in SD card (like asphalt xtreme, Angry Birds 2)
Soory for this long boring story but PLEASE PLEASE PLEASE somebody tell how did that happen.
What actually happened?
Were was the fault?
Anyone else faced this issue ever?
Click to expand...
Click to collapse
is your phone one plus 3. it doesn't have SD card slot

hem.acharya said:
is your phone one plus 3. it doesn't have SD card slot
Click to expand...
Click to collapse
Yeah I know that but it is oneplus 3. I told that there was a folder named 'sdcard' inside the internal storage

hem.acharya said:
is your phone one plus 3. it doesn't have SD card slot
Click to expand...
Click to collapse
Ashish.akc said:
Yeah I know that but it is oneplus 3. I told that there was a folder named 'sdcard' inside the internal storage
Click to expand...
Click to collapse
Yes and no.
Yes ---> when you boot to TWRP and go to "Install", you will be in a folder named "sdcard". It is the folder where you can transfer files into it from the computer (vise versa), install ROMs, etc.
No ---> OnePlus 3 doesn't have an SD card slot.
Let me know if you need more information.
Also, I've posted a guide to solve a lot of issues with the latest Nougat release. Check it out: https://forum.xda-developers.com/oneplus-3/how-to/guide-flashing-oos-v4-0-1-custom-rom-t3537757

If you connect laptop to 1+3 in TWRP, sdcard it's youre internal memory.
If you connect laptop to 1+3 in system, internal memory it's where you got youre media, documents, etc. Youre sdcard it's from the rom.
Recently, i was on a rom and i have a 0 directory. And in it was my pictures, music, movies. They are moved inside of 0.
That happend to, on my HTC One m8, when Android 6 was new, about a year ago.

Ashish.akc said:
I connected my phone to Windows 10 laptop and copied over a folder I download from torrent to the laptop and then I was going through the folders I had in my storage and saw that there was one named 'sdcard'. I opened it and saw there was 'UC Browser' related folder (I think it was UC Downloads but don't remember it correctly but sure there was UC in the name). I deleted that folder happily thinking I cleared some useless folder and then I ejected my phone and opened gallery and all photos were grayed. No thumbnails. I restarted my device and BOOM.... ALL MY FILES WERE DELETED. there were only Android and Whatsapp (but no media was present) folders and storage was empty. But all my installed apps are there and they work like normal except the games which had files in SD card (like asphalt xtreme, Angry Birds 2)
Soory for this long boring story but PLEASE PLEASE PLEASE somebody tell how did that happen.
What actually happened?
Were was the fault?
Anyone else faced this issue ever?
Click to expand...
Click to collapse
I think to have understood the issue: you've deleted the entire Internal Storage (aka /sdcard or /storage/emulated/0).
There is no other reason.
Luckily, both system and installed apps are stored with their own configurations in /data partition, that's different from the Internal Storage.
To recover files, you can at first try with Android software: GT Recovery.
Otherwise, you've to look for commercial PC programs:
http://alternativeto.net/software/jihosoft-android-phone-recovery

dbabaev21 said:
Yes and no.
Yes ---> when you boot to TWRP and go to "Install", you will be in a folder named "sdcard". It is the folder where you can transfer files into it from the computer (vise versa), install ROMs, etc.
No ---> OnePlus 3 doesn't have an SD card slot.
Let me know if you need more information.
Also, I've posted a guide to solve a lot of issues with the latest Nougat release. Check it out: https://forum.xda-developers.com/oneplus-3/how-to/guide-flashing-oos-v4-0-1-custom-rom-t3537757
Click to expand...
Click to collapse
null0seven said:
If you connect laptop to 1+3 in TWRP, sdcard it's youre internal memory.
If you connect laptop to 1+3 in system, internal memory it's where you got youre media, documents, etc. Youre sdcard it's from the rom.
Recently, i was on a rom and i have a 0 directory. And in it was my pictures, music, movies. They are moved inside of 0.
That happend to, on my HTC One m8, when Android 6 was new, about a year ago.
Click to expand...
Click to collapse
Simone98RC said:
I think to have understood the issue: you've deleted the entire Internal Storage (aka /sdcard or /storage/emulated/0).
There is no other reason.
Luckily, both system and installed apps are stored with their own configurations in /data partition, that's different from the Internal Storage.
To recover files, you can at first try with Android software: GT Recovery.
Otherwise, you've to look for commercial PC programs:
http://alternativeto.net/software/jihosoft-android-phone-recovery
Click to expand...
Click to collapse
I never installed twrp. I have been running it all stock all the time and always used the default file manager.
And let me get more detailed about the folder I deleted: the folder named 'sdcard' was located in root directory that is in the same directory as there are other folders like Android, DCIM, Downloads, Pictures and others. It appeared like any other folder.
I had taken a full backup of the internal storage in last week of November and saw that there was no folder named 'sdcard' there.

Ashish.akc said:
I never installed twrp. I have been running it all stock all the time and always used the default file manager.
And let me get more detailed about the folder I deleted: the folder named 'sdcard' was located in root directory that is in the same directory as there are other folders like Android, DCIM, Downloads, Pictures and others. It appeared like any other folder.
I had taken a full backup of the internal storage in last week of November and saw that there was no folder named 'sdcard' there.
Click to expand...
Click to collapse
I find it much strange (like the name of your thread ).
/sdcard should be seen as a folder only when you are browsing device with root permissions (and in rare contexts).
Because via PC or non-root File Manager, that folder is shown as Internal Storage, so can't be deleted.
Folders like Android, DCIM etc. are subdirectories of /sdcard, so you erased that too.
Regarding TWRP recovery: it backups only /data partition, because of more convenience.
Internal Storage shouldn't be erased after factory reset or firmware changing, then it maybe very big.
Personally I'm in disagree, because user should be free of doing "uncomfortable" choice.