Hi guys,
on my HTC One X I've got under App Storage 4.79 GB used on 6.76 GB total and under Phone Storage 1.40 GB used on 25.24 GB total.
This is the situation just after I installed a new custom rom on the phone, so without any application from the market or pictures, music and videos!
So why my phone has 4.72 GB of "other" in the App Storage? Is it a bug? Can I fix it?
Hope someone knows how to get all that GB back.
Thank You!
use astro file manager. you will see what file is inside that "other".
David3D said:
Hi guys,
on my HTC One X I've got under App Storage 4.79 GB used on 6.76 GB total and under Phone Storage 1.40 GB used on 25.24 GB total.
This is the situation just after I installed a new custom rom on the phone, so without any application from the market or pictures, music and videos!
So why my phone has 4.72 GB of "other" in the App Storage? Is it a bug? Can I fix it?
Hope someone knows how to get all that GB back.
Thank You!
Click to expand...
Click to collapse
I never really checked what those 4 plus GB are, maybe system files? but I'm pretty sure it's normal. I see some other guys asked this question, and also my phone has similar data usage.
Not sure if you've solved this yet, but if you grab SD Maid off of the play store you can use that to find out what's taking up all the space. It's also pretty useful in general for clearing out junk files etc.
I've downloaded SD Maid and I can see 328Mb in /data and 624Mb in /system. These together with the small folders are gonna make not more than 700Mb in total, so the 4Gb must be in the folder /sys that SD Maid doesn't even scan. I have also noticed some loops in the /sys folder, something like enter in a subfolder and find yourself in another directory always inside /sys but in a different location. What should this folder contain?
Someone else might have to correct me if I'm wrong, but I think the /sys directory just contains android system files, so I doubt your phone would be too happy if it had glitched out enough to start duplicating files in there.
Did you wipe external storage before installing the rom? Could be that it's just leftover files on the sd card from apps you had installed on the previous rom.
Might be a bit of an extreme solution, but you could backup all your apps, messages etc, migrate the backups across to your pc then wipe absolutely everything from recovery before doing a fresh install of the rom. I know twrp recovery lets you wipe the system partition and external storage as well as the regular stuff (cache, dalvik etc), so just blitz the phone and start fresh. Should be a pretty fail-safe fix, just make sure you transfer everything you want to keep onto the pc before wiping, ready to be transferred back afterwards.
When you press advanced view on SD Maids first page, it will show you all found partitions.
/sys is mostlikely not the issue here.
I'm not sure how the partitions are set up on your device, but usually installing a new ROM does not wipe the internal sdcard location.
Where are the 25GB "Phone storage" located ? on the internal sdcard?
I'm not an expert but I don't think that the folder /sys contains android system files, or better it probably does but not 4 GB otherwise all the HTC One X should have the App Storage full of 4 GB of system files, instead seems to be just a problem of few phones. When I installed the custom ROM I did wipe everything, format all the folders and try to make the phone as clean as possible but the GB are still there.
SD Maid doesn't show me the /sys folder, and if I put together all the others folders that it shows to me the total amount doesn't reach the 4 GB, more like 800 Mb.
The HTC One X has two storages, "App Storage" (6.76GB total) and "Phone Storage" (25.24GB total). App Storage is the one where the kernel and rom are installed and that most of the applications doesn't touch, while the Phone Storage is like a normal SD Card for the other phones that can be formatted etc.
Same here.. "It's not a bug, it's a feature"
Is there an application able to make a file log of what is inside a folder? I was thinking that maybe someone who doesn't have this problem, could make a file log with the list of folders and files of the directory /sys and so we can see what does mach and what does not...
:good:
you thanked yourself???
You should be able to just extract the information from the ROM you have installed.
timbo1969 said:
you thanked yourself???
You should be able to just extract the information from the ROM you have installed.
Click to expand...
Click to collapse
No it was not my intention to thank myself, it was just to push up the conversation
Do you know how to extract these informations? From the ROM or from an application? I'm on OrDroid 12.5.3 at the moment.
Thanks
Hi,
I reached to your post after many hours of googling. Did you ever get any solution of your problem. I'm asking because i have the exact same problem in app storage - other. Other got 4.90GB of my App storage.
Please let me know.
Thanks for your time.
--HTC one X
My storage windows looks just like yours too, dunno if its meant to be like that. Prob just the system files for the OS but we can see if as used space in the new rom where as we didn't before.
David3D said:
Is there an application able to make a file log of what is inside a folder? I was thinking that maybe someone who doesn't have this problem, could make a file log with the list of folders and files of the directory /sys and so we can see what does mach and what does not...
Click to expand...
Click to collapse
Related
Hi all,
I am trying to get android to work on my old Tilt2 for my fiance so we can play games together. I've gone through all the steps by adding the correct files to the root of the storage card and running Haret. Every thing seems to work "fine" other than the fact that I can't see a storage card while in Android. I tried to partition my SD card to see if that would help but I am unable to determine the proper way to do that. Any help would be appreciated
Do you have some type of file manager installed on Android? I know that I could always see it, with the exception of the Android folder on my card.
Demonic240 said:
Hi all,
I am trying to get android to work on my old Tilt2 for my fiance so we can play games together. I've gone through all the steps by adding the correct files to the root of the storage card and running Haret. Every thing seems to work "fine" other than the fact that I can't see a storage card while in Android. I tried to partition my SD card to see if that would help but I am unable to determine the proper way to do that. Any help would be appreciated
Click to expand...
Click to collapse
I've said this 100x, not sure why it never shows up on people's searches...
But backup all the data on the card. Format the card (full format, FAT32) using the HP Tool. Restore all the data on the card after the format, or start over fresh doesn't really matter. Apps should now be able to see the card, etc.
I'm not concerned about apps seeing the storage card. I don't have a "My Files" app that will let me navigate the card. Do I need to download a file manager in order for it to work?
I fixed it.. I had to download a file management app I feel dumb now.
Which App?
lotusfrontera said:
Which App?
Click to expand...
Click to collapse
Astro is pretty good, and is included in AndroidApps folder IIRC.
arrrghhh said:
Astro is pretty good, and is included in AndroidApps folder IIRC.
Click to expand...
Click to collapse
Amusingly, I use multiple file storage apps. Super Manager for making system files r/w, and file expert for the look and feel. I have astro too, on my other phone, but only really use it for enabling all file type downloads from the web.
Sent from my SGH-I897 using XDA App
Hi, Guy
I just found that my SD internal storage get very small every day, I did not install lots of thing, but now it is only 1.5G.
So you need to check yours as well on your computer to see is it happen to you. It is very serious problem which will cause SD care data lost in the end.
This is how you can check.
1 Connect your One X USB to PC. Use USB storage mode.
2 In file manager click on your X'sd card name and mouse right click choose properties, it show how much data used and how much left. Write done the number.
3 Click you SD card icon and pop up another screen show all folders and data in SD card, use Ctrl+A to select them all, then mouse right click and choose properties to show the calculation for how much all those files storage.
The used space for step 2 and step 3 shall be almost same if it is correct. But on my One x it has 13G difference. Which means the 13G storage is nowhere on the SD card but system think they are. So you will loose those space.
Do your check and see how many of you has this problem.
I must admit I felt that my storeage was showing a considerable amount less than what I was expecting the other day...
I'll have to plug in my phone to cross reference the figures there agains't what the handset is saying...
Then again I did pump my HOX full of Vids, Movies and .CBZ files.
I had the same problem with the One X ported rom on Sensation, I kept loosing GB of memory for no reasons...till I found the bug: gallery cache!
There is a folder for the Gallery app that keep adding cache and eat huge amount of memory, just delete this folder and disable caching in gallery
vegetaleb said:
I had the same problem with the One X ported rom on Sensation, I kept loosing GB of memory for no reasons...till I found the bug: gallery cache!
There is a folder for the Gallery app that keep adding cache and eat huge amount of memory, just delete this folder and disable caching in gallery
Click to expand...
Click to collapse
could you let us know what is the name of it? I checked SD card there is no folder called Gallery.
vegetaleb said:
I had the same problem with the One X ported rom on Sensation, I kept loosing GB of memory for no reasons...till I found the bug: gallery cache!
There is a folder for the Gallery app that keep adding cache and eat huge amount of memory, just delete this folder and disable caching in gallery
Click to expand...
Click to collapse
how did u disable cache?
I'd also like a bit more info about the gallery cache folder please.
My phone memory is definitely lower than it should be. I was going to format it, but if this folder is causing the problem... maybe i won't need to.
It's in the camera folder aka DCIM
The cache folder must be there if I remember well.
Guys.....
Just delete the LOST.DIR.
There are thousands of threads about this.
xmoo said:
Guys.....
Just delete the LOST.DIR.
There are thousands of threads about this.
Click to expand...
Click to collapse
Thanks. I found the LOST.DIR in SD but it is empty. I delete it and do reboot. Nothing changed. Any other hint？
vegetaleb said:
It's in the camera folder aka DCIM
The cache folder must be there if I remember well.
Click to expand...
Click to collapse
sorry no folder of such. And it is not folder issue I guess. This issue is now reported world wide in other place as well. It just break out. And it is not 1.29 issue I'm still on 1.28 rom. it is related to USB connection and also install program in SD card. I hope XDA dev can look into it seriously!
Zipperface said:
I'd also like a bit more info about the gallery cache folder please.
My phone memory is definitely lower than it should be. I was going to format it, but if this folder is causing the problem... maybe i won't need to.
Click to expand...
Click to collapse
Foramtting will not helpful. I know some guys format several times and it still eat your SD card. It is the phone problem with ROM. HTC need fix it.
As I said it was an early port of the One X port, did you try the thumbnail folder in DCIM?
mmx6688 said:
Thanks. I found the LOST.DIR in SD but it is empty. I delete it and do reboot. Nothing changed. Any other hint？
Click to expand...
Click to collapse
The directory is always empty. I deleted it and just won 2GB extra space.
vegetaleb said:
As I said it was an early port of the One X port, did you try the thumbnail folder in DCIM?
Click to expand...
Click to collapse
I delete all files in thumbnail folder, nothing improved.
xmoo said:
The directory is always empty. I deleted it and just won 2GB extra space.
Click to expand...
Click to collapse
Thanks to let me know. So if you use PC USB connection to check as I posted for step 2, 3, how much difference of those figures?
Deleted LOST.DIR and gained 0!
Adding all stuff up on the sd card i have about 15-16 gig. I have just over 5 gig left!
Yesterday i deleted Dungeon Defenders (800ish meg) I had nearly 6 gig... where did the other 1gig go overnight?!
You will have to ''seek and destroy'' the bad folder.
I hope you don't have many folders in your main SD directory,select 2-3 folders and right click to see if you get huge amount of memory used,then narrow the search till eliminating the bad boys
mmx6688 said:
Hi, Guy
I just found that my SD internal storage get very small every day, I did not install lots of thing, but now it is only 1.5G.
So you need to check yours as well on your computer to see is it happen to you. It is very serious problem which will cause SD care data lost in the end.
This is how you can check.
1 Connect your One X USB to PC. Use USB storage mode.
2 In file manager click on your X'sd card name and mouse right click choose properties, it show how much data used and how much left. Write done the number.
3 Click you SD card icon and pop up another screen show all folders and data in SD card, use Ctrl+A to select them all, then mouse right click and choose properties to show the calculation for how much all those files storage.
The used space for step 2 and step 3 shall be almost same if it is correct. But on my One x it has 13G difference. Which means the 13G storage is nowhere on the SD card but system think they are. So you will loose those space.
Do your check and see how many of you has this problem.
Click to expand...
Click to collapse
solution:
just make a back up of your phone storage. simply to open phone storage in your pc, select and copy you all folders of phone storage and paste in any folder of pc, then do quick fomat your phone storage called (htc storage), then take back all your folders to htc storage by paste command.
ramis7 said:
solution:
just make a back up of your phone storage. simply to open phone storage in your pc, select and copy you all folders of phone storage and paste in any folder of pc, then do quick fomat your phone storage called (htc storage), then take back all your folders to htc storage by paste command.
Click to expand...
Click to collapse
This isnt a solution. It works initially but the storage space starts to vanish again after a few days. Ive doe this twice now. It must be a bug that needs sorting out asap. This is my only issue on my phone though. No screen flickering problems fortunately
Sent from my HTC Legend using XDA
ramis7 said:
solution:
just make a back up of your phone storage. simply to open phone storage in your pc, select and copy you all folders of phone storage and paste in any folder of pc, then do quick fomat your phone storage called (htc storage), then take back all your folders to htc storage by paste command.
Click to expand...
Click to collapse
Thanks, I know this solution that is to get back the lost space. And I just did it since I have only 1G left so can not take the risk for any more lost space. Now I get 15G free.
But it is just temporary solution, after few days it probably loose more space again but now I will keep monitor of it.
HTC need to fix this problem.
Hello everyone,
I've been trying several different roms and I found my free space dropped to 1.7 gb on the internal memory. Is there any way to make sure I get the original free space back? Like formatting the partition and flashing a Rom or something like that? I've tried wiping caches and such, but I still think I've lost like 3gb out of nowhere. Although I would like to know what the average free storage space is first.
Please help a total noob!
Thanx
I assume you haven't deleted the old roms off your phone?
If you plug it in via usb you can view the storage that way (in mac [android file transfer]/linux/win). Just delete any roms you're not using etc.
It seems that you need to erase your storage to get it back. When flashing rom we didn't do storage format, files and folder from old rom remain there. This folder could be your content like music and pictures, also some remaining app folder
If you use a Linux computer to delete files on your sdcard then check your sdcard for a .Trash directory (the name might be different, like .Trash-1000). Even though you thought you deleted some files they just got moved to .Trash and are still there taking up space. If you delete the .Trash directory it will really get rid of those files and give you more space.
true
erwinpiero said:
It seems that you need to erase your storage to get it back. When flashing rom we didn't do storage format, files and folder from old rom remain there. This folder could be your content like music and pictures, also some remaining app folder
Click to expand...
Click to collapse
You're totally right. I just deleted some old files from games I don't even have like FIFA.
So I've noticed my storage is full of "other" - as per in the attached screenshot.
How do I find what that is, and do you reckon I can delete it?
It can't be cache stuff, can it?
I reckon it might be a Titanium Back up or a nandroid, but would like to know where to look. I'm back on stock and unrooted, and if this is something I can take off the phone and put on a spare hard drive, that would be great.
Thanks for your help...!
Looks like several people are having this problem?
treb1971 said:
So I've noticed my storage is full of "other" - as per in the attached screenshot.
How do I find what that is, and do you reckon I can delete it?
It can't be cache stuff, can it?
I reckon it might be a Titanium Back up or a nandroid, but would like to know where to look. I'm back on stock and unrooted, and if this is something I can take off the phone and put on a spare hard drive, that would be great.
Thanks for your help...!
Click to expand...
Click to collapse
It could be the pre-installed apps.
When you first bought your HOX, you check your settings and storage, only 2.11GB available on internal storage (apps memory), and more than 25GB available on virtual SD card or phone memory.
Some of the custom roms on rooted HOX has this functionality that we can be able to view the full details of what is consuming our memory.
i use ES file explorer for this it can run an analysis of the sd card and tell what the folders are that take up the most space
u can also analyze a folder instead of sd card to see what map or file takes the most space
u will see if its junk or maybe some old games you dont have installed anymore
and can simply delete them after
Its everything you downloaded, music , folders , pictures etc
Sent from my Vivid 4G using Tapatalk 2
XxSHaDoWxSLaYeRxX said:
Its everything you downloaded, music , folders , pictures etc
Sent from my Vivid 4G using Tapatalk 2
Click to expand...
Click to collapse
No it's not music, folders, pictures. I have same problem and ask HTC for help.
Man you should try to factory reset and clear storage, if that doesnt work and your phone come with used 4gb (like mine), you should send it to service. Already not found any better way to fix it. Sorry if i'm wrong.
hightrancer said:
No it's not music, folders, pictures. I have same problem and ask HTC for help.
Man you should try to factory reset and clear storage, if that doesnt work and your phone come with used 4gb (like mine), you should send it to service. Already not found any better way to fix it. Sorry if i'm wrong.
Click to expand...
Click to collapse
I got a reply from HTC this morning that this is what system takes which is a total BS as system is only 1.05 Gb in my case it is /sys folder which is showing to contain nearly a MILLION folders and 500000 (yes five hundred thousand) files.
They really dont know what they are telling.
Odp: [Q] Storage Full of "Other"
I'm now at hospital so cant send it to HTC. But i try send it next week. I tell you what's result. From HTC this is only way to fix it. I'm not expert just saying HTC's solution. Wait, may some one know other solution, i will tell you how it's going next week when get phone from service.
Sent from my HTC One X using xda app-developers app
I've got the same problem! Looking inside the phone with a root explorer the amount of all the folders is around 350 mb with a custom rom, all the folder except one ( /sys ). The folder /sys has something wrong cause the explorer just keep saying calculating...
Is there anything we can do to have back all these GB?? Thanks
Have anyone try to factory reset?
I have got this problem too.
I have tried "make more space" by delete apps.
But "Other" is nothing change.:silly:
If you have a backup or migration tool installed check if you have any backups stored and also check the temp files of that backup app.
The othet section is the pre installed apps and the system itself.
Sent from my HTC One X using xda premium
I had 9.45GB of storage in "other"
I tried finding what it was taking that much space and discovered nothing in particular.
Some time before, I realized my HTC One Mini 2 was full. I was replacing data to my Ext. SD Card. Then I realized that, no matter what I replaced, the 9.45 GB remained the same/Increased.
I think there is some kind of TEMP file for stuff you deleted/replaced. So you could get it back if you deleted something by accident, because after restarting my phone, only 5.5GB of "other" storage was left.
However, this is still alot of storage, and I can't find what the 5.5GB contains in any file explorer. Does anyone have a clue about how big the OS and Sense layer are? Thanks in advance
I connected my phone to Windows 10 laptop and copied over a folder I download from torrent to the laptop and then I was going through the folders I had in my storage and saw that there was one named 'sdcard'. I opened it and saw there was 'UC Browser' related folder (I think it was UC Downloads but don't remember it correctly but sure there was UC in the name). I deleted that folder happily thinking I cleared some useless folder and then I ejected my phone and opened gallery and all photos were grayed. No thumbnails. I restarted my device and BOOM.... ALL MY FILES WERE DELETED. there were only Android and Whatsapp (but no media was present) folders and storage was empty. But all my installed apps are there and they work like normal except the games which had files in SD card (like asphalt xtreme, Angry Birds 2)
Soory for this long boring story but PLEASE PLEASE PLEASE somebody tell how did that happen.
What actually happened?
Were was the fault?
Anyone else faced this issue ever?
Ashish.akc said:
I connected my phone to Windows 10 laptop and copied over a folder I download from torrent to the laptop and then I was going through the folders I had in my storage and saw that there was one named 'sdcard'. I opened it and saw there was 'UC Browser' related folder (I think it was UC Downloads but don't remember it correctly but sure there was UC in the name). I deleted that folder happily thinking I cleared some useless folder and then I ejected my phone and opened gallery and all photos were grayed. No thumbnails. I restarted my device and BOOM.... ALL MY FILES WERE DELETED. there were only Android and Whatsapp (but no media was present) folders and storage was empty. But all my installed apps are there and they work like normal except the games which had files in SD card (like asphalt xtreme, Angry Birds 2)
Soory for this long boring story but PLEASE PLEASE PLEASE somebody tell how did that happen.
What actually happened?
Were was the fault?
Anyone else faced this issue ever?
Click to expand...
Click to collapse
is your phone one plus 3. it doesn't have SD card slot
hem.acharya said:
is your phone one plus 3. it doesn't have SD card slot
Click to expand...
Click to collapse
Yeah I know that but it is oneplus 3. I told that there was a folder named 'sdcard' inside the internal storage
hem.acharya said:
is your phone one plus 3. it doesn't have SD card slot
Click to expand...
Click to collapse
Ashish.akc said:
Yeah I know that but it is oneplus 3. I told that there was a folder named 'sdcard' inside the internal storage
Click to expand...
Click to collapse
Yes and no.
Yes ---> when you boot to TWRP and go to "Install", you will be in a folder named "sdcard". It is the folder where you can transfer files into it from the computer (vise versa), install ROMs, etc.
No ---> OnePlus 3 doesn't have an SD card slot.
Let me know if you need more information.
Also, I've posted a guide to solve a lot of issues with the latest Nougat release. Check it out: https://forum.xda-developers.com/oneplus-3/how-to/guide-flashing-oos-v4-0-1-custom-rom-t3537757
If you connect laptop to 1+3 in TWRP, sdcard it's youre internal memory.
If you connect laptop to 1+3 in system, internal memory it's where you got youre media, documents, etc. Youre sdcard it's from the rom.
Recently, i was on a rom and i have a 0 directory. And in it was my pictures, music, movies. They are moved inside of 0.
That happend to, on my HTC One m8, when Android 6 was new, about a year ago.
Ashish.akc said:
I connected my phone to Windows 10 laptop and copied over a folder I download from torrent to the laptop and then I was going through the folders I had in my storage and saw that there was one named 'sdcard'. I opened it and saw there was 'UC Browser' related folder (I think it was UC Downloads but don't remember it correctly but sure there was UC in the name). I deleted that folder happily thinking I cleared some useless folder and then I ejected my phone and opened gallery and all photos were grayed. No thumbnails. I restarted my device and BOOM.... ALL MY FILES WERE DELETED. there were only Android and Whatsapp (but no media was present) folders and storage was empty. But all my installed apps are there and they work like normal except the games which had files in SD card (like asphalt xtreme, Angry Birds 2)
Soory for this long boring story but PLEASE PLEASE PLEASE somebody tell how did that happen.
What actually happened?
Were was the fault?
Anyone else faced this issue ever?
Click to expand...
Click to collapse
I think to have understood the issue: you've deleted the entire Internal Storage (aka /sdcard or /storage/emulated/0).
There is no other reason.
Luckily, both system and installed apps are stored with their own configurations in /data partition, that's different from the Internal Storage.
To recover files, you can at first try with Android software: GT Recovery.
Otherwise, you've to look for commercial PC programs:
http://alternativeto.net/software/jihosoft-android-phone-recovery
dbabaev21 said:
Yes and no.
Yes ---> when you boot to TWRP and go to "Install", you will be in a folder named "sdcard". It is the folder where you can transfer files into it from the computer (vise versa), install ROMs, etc.
No ---> OnePlus 3 doesn't have an SD card slot.
Let me know if you need more information.
Also, I've posted a guide to solve a lot of issues with the latest Nougat release. Check it out: https://forum.xda-developers.com/oneplus-3/how-to/guide-flashing-oos-v4-0-1-custom-rom-t3537757
Click to expand...
Click to collapse
null0seven said:
If you connect laptop to 1+3 in TWRP, sdcard it's youre internal memory.
If you connect laptop to 1+3 in system, internal memory it's where you got youre media, documents, etc. Youre sdcard it's from the rom.
Recently, i was on a rom and i have a 0 directory. And in it was my pictures, music, movies. They are moved inside of 0.
That happend to, on my HTC One m8, when Android 6 was new, about a year ago.
Click to expand...
Click to collapse
Simone98RC said:
I think to have understood the issue: you've deleted the entire Internal Storage (aka /sdcard or /storage/emulated/0).
There is no other reason.
Luckily, both system and installed apps are stored with their own configurations in /data partition, that's different from the Internal Storage.
To recover files, you can at first try with Android software: GT Recovery.
Otherwise, you've to look for commercial PC programs:
http://alternativeto.net/software/jihosoft-android-phone-recovery
Click to expand...
Click to collapse
I never installed twrp. I have been running it all stock all the time and always used the default file manager.
And let me get more detailed about the folder I deleted: the folder named 'sdcard' was located in root directory that is in the same directory as there are other folders like Android, DCIM, Downloads, Pictures and others. It appeared like any other folder.
I had taken a full backup of the internal storage in last week of November and saw that there was no folder named 'sdcard' there.
Ashish.akc said:
I never installed twrp. I have been running it all stock all the time and always used the default file manager.
And let me get more detailed about the folder I deleted: the folder named 'sdcard' was located in root directory that is in the same directory as there are other folders like Android, DCIM, Downloads, Pictures and others. It appeared like any other folder.
I had taken a full backup of the internal storage in last week of November and saw that there was no folder named 'sdcard' there.
Click to expand...
Click to collapse
I find it much strange (like the name of your thread ).
/sdcard should be seen as a folder only when you are browsing device with root permissions (and in rare contexts).
Because via PC or non-root File Manager, that folder is shown as Internal Storage, so can't be deleted.
Folders like Android, DCIM etc. are subdirectories of /sdcard, so you erased that too.
Regarding TWRP recovery: it backups only /data partition, because of more convenience.
Internal Storage shouldn't be erased after factory reset or firmware changing, then it maybe very big.
Personally I'm in disagree, because user should be free of doing "uncomfortable" choice.