Hi all, I've been using my Pixel 6 Pro for a month now.
I have Moondrop Aria earphones and I use them with the Google adapter. If I put my phone in my pocket while listening to music I hear annoying electrical clicking sounds in the earphones. The same thing happens if I use the phone while listening to music. When I unlock the device with the fingerprint sensor a click comes in, when I open an app I hear a click. I have also tried this in silent mode, so these are not the touch feedback sounds. I have tried the same with a different adapter from Amazon. This does not happen on my old phone (OnePlus 6T) with the same earphone + adapter combos. Anyone else experiencing such issues?
I have the same issue when browsing in Chrome. I only use Bluetooth for audio for this reason.
Apparently a fix for external DACs will arrive this summer...
shtajiryan said:
Hi all, I've been using my Pixel 6 Pro for a month now.
I have Moondrop Aria earphones and I use them with the Google adapter. If I put my phone in my pocket while listening to music I hear annoying electrical clicking sounds in the earphones. The same thing happens if I use the phone while listening to music. When I unlock the device with the fingerprint sensor a click comes in, when I open an app I hear a click. I have also tried this in silent mode, so these are not the touch feedback sounds. I have tried the same with a different adapter from Amazon. This does not happen on my old phone (OnePlus 6T) with the same earphone + adapter combos. Anyone else experiencing such issues?
Click to expand...
Click to collapse
try turning off all sound options in settings, sounds (the last 4 or 5 at the bottom)
nds850 said:
I have the same issue when browsing in Chrome. I only use Bluetooth for audio for this reason.
Apparently a fix for external DACs will arrive this summer...
Click to expand...
Click to collapse
Is their Type-C to 3.5mm adapter an external DAC itself?
shtajiryan said:
Is their Type-C to 3.5mm adapter an external DAC itself?
Click to expand...
Click to collapse
Yes. I have the same issue with Qudelix 5k too.
Alekos said:
try turning off all sound options in settings, sounds (the last 4 or 5 at the bottom)
Click to expand...
Click to collapse
This seems to have solved the issue, even though I tried in silent mode, disabling the sounds from the Sounds menu did the trick. Thanks a lot!
shtajiryan said:
This seems to have solved the issue, even though I tried in silent mode, disabling the sounds from the Sounds menu did the trick. Thanks a lot!
Click to expand...
Click to collapse
yup its a known issue. I was about to return my 6P in November when I got it, and just before putting it in the box, I disabled those options and was surprised.
Hopefully enough people send feedback to google because this might not the same issue as the other USB-DAC/BT issues.
Similar thing happens to me, when using my wired headphones on my computer if my pixel touches the wire in any way I hear the exact same noise you described. No other phones or chargers re-create this effect, seems unique to the Pixel 6 Pro.
Related
Hi
I'm having a really unbearable problem with the headphone jack - any slight knocks to the headphone connector cause the track to skip or pause - as if I were pressing buttons on a button controller. My headphones are mid-range Shures (i.e. high build quality) and do not cause this behaviour on other phones. Has anyone had anything similar? Or have any suggested workarounds? It makes it basically impossible to use the phone to listen to music with whilst walking...
Many thanks
konsta819 said:
Hi
I'm having a really unbearable problem with the headphone jack - any slight knocks to the headphone connector cause the track to skip or pause - as if I were pressing buttons on a button controller. My headphones are mid-range Shures (i.e. high build quality) and do not cause this behaviour on other phones. Has anyone had anything similar? Or have any suggested workarounds? It makes it basically impossible to use the phone to listen to music with whilst walking...
Many thanks
Click to expand...
Click to collapse
That's funny when I knock mine sometimes it goes to voice activate what bugs me
jaythenut said:
That's funny when I knock mine sometimes it goes to voice activate what bugs me
Click to expand...
Click to collapse
Yes: I get that behaviour too.
Took mine back to the shop for a replacement. Seems to be fine on the new handset.
Same problems here. Returned the first one to Best Buy,and the new one has the same problem. It's it just a software update to fix it?
Same here. Touching or slightly tapping the headphone plug either pauses/skips the track or opens up Voicemate (which cannot be disabled in settings). There has to be some software running that 'manages' audio connections.
I tried LG support and they didn't address the issue at all but said it might warrant an RMA.
Mine was fine for two weeks and just noticed the problem today. It's highly frustrating.
Update: noticed for some reason sometimes when the headphones are plugged in it recognises it as a headset and thats when knocking the phone jack either triggers voicemate or skips tracks. If you get it to recognise it as headphones it seems to be fine.
Same here. Sometimes with my audio cable it recognizes it as headphones. Sometimes when I plug in the audio cable it doesn't work at all unless I unplug it a few times. Overall volume for audio cable and Bluetooth is pretty low too.
Last two days the problems got worse for me to the point I can't get it to detect my headphones properly, always a headset. I did notice however that if it detects it as a headset the volume would be quieter even on the same sound setting.
To stop the annoying issue for now, as I use PowerAmp, I have enabled the PowerAmp lockscreen widget and disabled the headset controls. As I never use a headset (BT or otherwise) this seems to have stopped the knocks skipping tracks for me.
kinnyfaifai said:
Last two days the problems got worse for me to the point I can't get it to detect my headphones properly, always a headset. I did notice however that if it detects it as a headset the volume would be quieter even on the same sound setting.
To stop the annoying issue for now, as I use PowerAmp, I have enabled the PowerAmp lockscreen widget and disabled the headset controls. As I never use a headset (BT or otherwise) this seems to have stopped the knocks skipping tracks for me.
Click to expand...
Click to collapse
Yep I can confirm above fixed issue and besides PowerAmp S**ts on stock player.
I have only noticed it in my cars when listening to Spotify . I use an aux port and a 3.5 mm cable in both. My issue is the phone not recognizing a cable is plugged in some of the time. I have to repeatedly unplug and replug until it recognizes it. Seems to work better if I unplug from the stereo rather than the phone. It had also kicked off a few times between songs. So far it's been fine with headphones, but very limited use, so inconclusive. I'm not sure if the cause, but stinks of a software bug.
jaythenut said:
That's funny when I knock mine sometimes it goes to voice activate what bugs me
Click to expand...
Click to collapse
Same here except it happens when I'm using Google Maps to navigate on my bike..........any little bump on the road and it goes to Voice Activation. It's really annoying and frustrating
I have to unplug and plug the cable several times in the car before it will recognize an aux connection. Thinking of trying a different cable, who knows, it might help. But it does sound like a software problem rather than a hardware one
Transmission sent from my LG G3.
I've tried 4 different cables, they don't seem to change the results unfortunately.
Sent from my LG-D851 using XDA Free mobile app
I contacted customer service (UK) regarding this matter. This is what they replied and I quote:-
Hi Steven,
Thank you for your query regarding your LG G3 (D855).
After reading through your email and looking into this for you I can advise that the problem you are experiencing is going to be down to the phone using the KnockOn Function against your leg. In this instance we would like you to try and face the phone screen so it is not touching your leg when it is in your pocket and to make sure there is nothing else in the pocket with your G3.
This could also be affected by the Genuine LG G3 head/earphones not being used. Please make sure you are using the correct Head/earphones whilst performing the above test.
If you still experience a problem after doing this then we would highly advise for you to contact us back so we are able to investigate this further and resolve this for you.
We hope this works for you Steven.
I hope my email has answered your query and assisted you today; I would really appreciate your feedback. Please help us to improve our customer service by completing the short survey after this email.
Thank you in advance.
Kind regards
Josh
LG Electronics UK Help desk
----------------------------------
LG Customer Services
UK: 0344 847 5454 Ireland: 01 686 9454
Mon-Fri 8am to 7:30pm Sat 9am to 6pm Sunday 10am to 4pm
Closed bank holidays
www.lg.com/uk <http://www.lg.com/uk>
You can even reach us via our Web Chat facility through the LG UK website
<http://www.lg.com/uk/support/contact-customer-support>
Same problem
I am getting the same issue where Headphone jack: slight knocks change track.
I read Stevemiddies post about what LG said. (good work Steve for raising to them) and I dont see how it be down to the "knock on". I have taken phone out and cant replicate issue by "knocking" the phone anywhere. But the smallest of touches on the headphone input to the LGG3 causes it to pause or skip tracks...
I also read Kinnyfaifais post about how using poweramp can stop this. Great bit of advice. but i dont really want to have to pay for poweramp to fix an issue which LG should fix..it cant be right that a phone with headphones cant be put in your pocket!!! I have the quick circle case too.
COME ON LG lets see a fix
andy9182 said:
I am getting the same issue where Headphone jack: slight knocks change track.
I read Stevemiddies post about what LG said. (good work Steve for raising to them) and I dont see how it be down to the "knock on". I have taken phone out and cant replicate issue by "knocking" the phone anywhere. But the smallest of touches on the headphone input to the LGG3 causes it to pause or skip tracks...
I also read Kinnyfaifais post about how using poweramp can stop this. Great bit of advice. but i dont really want to have to pay for poweramp to fix an issue which LG should fix..it cant be right that a phone with headphones cant be put in your pocket!!! I have the quick circle case too.
COME ON LG lets see a fix
Click to expand...
Click to collapse
For sure the response from LG was not really relevant to this issue.
I have used my Shure SE 535's, Sennheisers, Klipch's and of course the LG supplied headphones. The problem remains.
I don't believe it has anything to do with the 'knock code' personally. The problems happen every time I move the headphone jack at the point of entry to the phone.
I also have the Poweramp Pro version but despite following previous posters advice, it has not resolved the problem.
It remains deeply frustrating.
stevemiddie said:
For sure the response from LG was not really relevant to this issue.
I have used my Shure SE 535's, Sennheisers, Klipch's and of course the LG supplied headphones. The problem remains.
I don't believe it has anything to do with the 'knock code' personally. The problems happen every time I move the headphone jack at the point of entry to the phone.
I also have the Poweramp Pro version but despite following previous posters advice, it has not resolved the problem.
It remains deeply frustrating.
Click to expand...
Click to collapse
It didn't solve it for me in the end either. As I have root, I disable VoiceMate through TiBu. I agree it's highly annoying and LG needs to address this issue.
kinnyfaifai said:
It didn't solve it for me in the end either. As I have root, I disable VoiceMate through TiBu. I agree it's highly annoying and LG needs to address this issue.
Click to expand...
Click to collapse
Does disabling voice mate fix it?
Sent from my LG-D851 using XDA Free mobile app
jsauce75 said:
Does disabling voice mate fix it?
Sent from my LG-D851 using XDA Free mobile app
Click to expand...
Click to collapse
Yup! It seems to have stopped it, not triggered at all since I disabled it.
I'm sure I'm not the only one who has experienced this issue as Google shows. Has anyone found a fix to the stupid headphone jack not working thing. How if you use certain devices the phone will not output audio. Like the aux in my car or at my work? BT works fine. Headphones work fine its mainly aux. Unplugging the device and replugging it a few times will eventually solve the issue. the thing I think is funny. I plug my aux in and it shows the little aux symbol on my phone in the status bar. but as soon as I start Google Music, it goes away and disables the aux cable. obviously that is a software thing. Is anyone working on it?
Chyrio said:
I'm sure I'm not the only one who has experienced this issue as Google shows. Has anyone found a fix to the stupid headphone jack not working thing. How if you use certain devices the phone will not output audio. Like the aux in my car or at my work? BT works fine. Headphones work fine its mainly aux. Unplugging the device and replugging it a few times will eventually solve the issue. the thing I think is funny. I plug my aux in and it shows the little aux symbol on my phone in the status bar. but as soon as I start Google Music, it goes away and disables the aux cable. obviously that is a software thing. Is anyone working on it?
Click to expand...
Click to collapse
http://forum.xda-developers.com/tmobile-lg-g3/help/auxiliary-cord-t2845174
http://forum.xda-developers.com/lg-g3/help/aux-cable-problem-t2802719
http://forum.xda-developers.com/tmobile-lg-g3/help/finicky-connection-car-audio-jack-t2825158
Stupid lg it's always something with them so the best fix is to rub your aux cable.... Can't wait for cm but thank you for the threads
EDIT: tried soundabout, fixes issue at least for me thanks bfranklin!
settings:
Soundabout service > auto restart
Wired Headset Behavior > all checked but the last one
Sent from my LG-D851 using Tapatalk
bfranklin1986 said:
http://forum.xda-developers.com/tmobile-lg-g3/help/auxiliary-cord-t2845174
http://forum.xda-developers.com/lg-g3/help/aux-cable-problem-t2802719
http://forum.xda-developers.com/tmobile-lg-g3/help/finicky-connection-car-audio-jack-t2825158
Click to expand...
Click to collapse
I give you props for going to find all these threads . I would of said go read and search. You are a good man.
AWESOME G3
Chyrio said:
I'm sure I'm not the only one who has experienced this issue as Google shows. Has anyone found a fix to the stupid headphone jack not working thing. How if you use certain devices the phone will not output audio. Like the aux in my car or at my work? BT works fine. Headphones work fine its mainly aux. Unplugging the device and replugging it a few times will eventually solve the issue. the thing I think is funny. I plug my aux in and it shows the little aux symbol on my phone in the status bar. but as soon as I start Google Music, it goes away and disables the aux cable. obviously that is a software thing. Is anyone working on it?
Click to expand...
Click to collapse
I run soundabout pro and never any issue with my aux out with any device I was plugged into
Soundabout only somewhat works for my headphones.. Powered headphones really confuse the crap out of this device.
Lol
AWESOME G3
Over the past several days I have encountered a serious problem whenever I try to use headphones with my Mi 6. When I have a headphone plugged into the audio USB dongle and attempt to play music, at the slightest vibration, tracks will start and stop playing, tracks will change, the volume will shift, and the microphone will activate. This has made it almost impossible to listen to music with the phone anymore. I have tested this with two headsets, which both cause the effect, though it does not happen if I do not have a headset plugged in. Because I have had this phone since soon after it was released, my guess is this problem was caused by a recent MIUI (I'm on 10 8.10.11 Beta) update. It kept occurring even after I installed Blackplayer and tried using that instead.
It sounds more like a hardware problem to me, dirty or loose connections
flither said:
It sounds more like a hardware problem to me, dirty or loose connections
Click to expand...
Click to collapse
I tried cleaning everything as best as I could, but to no avail. Does anyone else have any experience with this problem, or is there a way I could disable the phone from accepting input from the USB port so that my headphones will be usable?
Hi, I have a problem with the headphones adapter, it works for some time, then one earphone stops working and later the second. And next day it works again but it repeats. I tried different adapters and earphones.
I'm having the same issue... Whenever I'm listening to music and I open Instagram directs for example (the same happens when I start an WhatsApp audio), I hear a "tick", and then the sound starts bugging, then one side stops. The "solution" is to unplug the adapter and plug back in... I tested another adapter, from a previous Mi A2, and it happened the same way... Probably a MIUI version bug
Can confirm. Latest Stable. Seems like related to the fingerprint whenever i touch in that area or unlock audio distort then shut down...
*HOW TO REPRODUCE*
Plug Jack 3.5mm adaptor
Play music on spotify
Open Instagram and view a Story with audio
BOM
Audio will distort and then shut down or play mono, right or sx solo
I also have this bug. It's annoying. I always play music on earphones ??
Anyone has found a solution for this?
The only way I've been able to go thru this is pausing the music, waiting a minute and play again, it's annoying and only happens with the earphones.
Sent from my Mi 9 SE using XDA Labs
champagne66601 said:
Anyone has found a solution for this?
The only way I've been able to go thru this is pausing the music, waiting a minute and play again, it's annoying and only happens with the earphones.
Sent from my Mi 9 SE using XDA Labs
Click to expand...
Click to collapse
No solution right now.
Happening to me also. Really annoying. I hope its a software issue the can be fixed...
Does this happen with every ROM or just some are affected?
Happend to me in EEAA 10.3.1
Installed .eu latest stable rom and now it works perfectly
The only solution is to buy a new adapter, with another adapter the problem is not showing.
Tried with a chinese one, and with a Huawei, and no problems.
Just pay attention to chinese adapters, that often invert left-right channels.
youngchaos said:
*HOW TO REPRODUCE*
Plug Jack 3.5mm adaptor
Play music on spotify
Open Instagram and view a Story with audio
BOM
Audio will distort and then shut down or play mono, right or sx solo
Click to expand...
Click to collapse
Just for observation, tried doing this and mine didn't fail. For me it does even if playing audio without using the phone (screen off). I don't know how to reproduce and the time to fail varies.
---------- Post added at 04:40 PM ---------- Previous post was at 04:37 PM ----------
Bygepp said:
The only solution is to buy a new adapter, with another adapter the problem is not showing.
Tried with a chinese one, and with a Huawei, and no problems.
Just pay attention to chinese adapters, that often invert left-right channels.
Click to expand...
Click to collapse
Can't be that... how can the adapter that comes with the phone doesn't work? That would be ridiculous... also the channels aren't switched, and even if it were, should not fail like it is happening.
-Luigi. said:
Can't be that... how can the adapter that comes with the phone doesn't work? That would be ridiculous... also the channels aren't switched, and even if it were, should not fail like it is happening.
Click to expand...
Click to collapse
I don't know, probably a manufacturing defect...
I wasn't talking about the original one, for the switched channels problem.
I tried a Chinese adapter (not the original) bought on Aliexpress, and no failing, just switched channels.
So, I tried a Huawei adapter, and everything works fine, no switched channels and no failing.
Abrilabr said:
Happend to me in EEAA 10.3.1
Installed .eu latest stable rom and now it works perfectly
Click to expand...
Click to collapse
Bump
Stop thinking it is a hardware problem
Is software related
Abrilabr said:
Bump
Stop thinking it is a hardware problem
Is software related
Click to expand...
Click to collapse
I'm also in latest .eu, problem still there.
Probably you're lucky.
Abrilabr said:
Bump
Stop thinking it is a hardware problem
Is software related
Click to expand...
Click to collapse
Gonna try this .eu rom then...
Bygepp said:
I'm also in latest .eu, problem still there.
Probably you're lucky.
Click to expand...
Click to collapse
Damn
In any case, is not a serious problem, a good adapter cost about 5 dollars, and probably is better then the original one (original adapters often aren't so good).
I think that the missing notifications on status bar is a most serious problem...
Bygepp said:
In any case, is not a serious problem, a good adapter cost about 5 dollars, and probably is better then the original one (original adapters often aren't so good).
I think that the missing notifications on status bar is a most serious problem...
Click to expand...
Click to collapse
wow its a hell of a problem for who uses headphone a lot! I can't even listen to music, the sound stops working within some minutes, it sucks.
Its not about the adaptor, I've tried others and the problem still persists... its obviously some software or hardware problem (most probably software)... so its a big issue.
-Luigi. said:
wow its a hell of a problem for who uses headphone a lot! I can't even listen to music, the sound stops working within some minutes, it sucks.
Its not about the adaptor, I've tried others and the problem still persists... its obviously some software or hardware problem (most probably software)... so its a big issue.
Click to expand...
Click to collapse
Yeah, big issue for wired music listener like me too while doing sport. Im thinking to go bluetooth just ot avoid this kind of bug. BTW im searching a good type c - jack adapter to test even the possibility that Xiaomi messed up with a big production lot of adaptors but seems too strange.
These days for me Whatsapp is the main cause of the problem. Is not happening often with other apps.
Im having the same problem, where initially there would be static noise, and the left/right piece stops working until both are not functional.
The only solution is to unplug and plug it back.
Very annoying indeed.
When my bluetooth earphones are connected, every phone sound (calls, ringtones, etc.) comes out of the speakers, too - as in, I hear the sound in my earphones, and it's coming out of the phone's speakers at the same time. The only time it doesn't happen is when I'm listening to Spotify. My partner has a Pixel 6 and has the same issue.
I've cheked bluetooth settings and everything that should be checked is checked. It's really frustrating and I can't figure out if it's by design or if I need new earphones (even though I don't have this issue with these earphones and any of my other devices) or WTF else is going on
Any ideas?
My Galaxy buds pair with no problem and appear to be playing but there is no sound. They work great with other devices and have worked on e before with my Pixel 6 Pro. Very frustrating. Rebooted, forgot and reconnected, and even reset the earbuds. Still nothing.
GreySails said:
When my bluetooth earphones are connected, every phone sound (calls, ringtones, etc.) comes out of the speakers, too - as in, I hear the sound in my earphones, and it's coming out of the phone's speakers at the same time. The only time it doesn't happen is when I'm listening to Spotify. My partner has a Pixel 6 and has the same issue.
I've cheked bluetooth settings and everything that should be checked is checked. It's really frustrating and I can't figure out if it's by design or if I need new earphones (even though I don't have this issue with these earphones and any of my other devices) or WTF else is going on
Any ideas?
Click to expand...
Click to collapse
Did you find a solution yet?
That's an odd problem, and not a common one for sure.
What kind of bluetooth earphones are you using?
Did you reboot your device?
Did you try out a safemode to see if a third-party app causes your problem?
-> Especially since your partners phone also has this problem, maybe you use the same third-party app causing this?
You could also try to reset/clear cache/storage the basic Google processes running to see if they have a hang up.
Morgrain said:
Did you find a solution yet?
That's an odd problem, and not a common one for sure.
What kind of bluetooth earphones are you using?
Did you reboot your device?
Did you try out a safemode to see if a third-party app causes your problem?
-> Especially since your partners phone also has this problem, maybe you use the same third-party app causing this?
You could also try to reset/clear cache/storage the basic Google processes running to see if they have a hang up.
Click to expand...
Click to collapse
Nope, no solution. I've done everything you mentioned and nothing has worked. I've also tried different bluetooth earbuds, just in case, and no joy. I know some manufacturers choose for "phone" sounds to play toghether with connected buds, but I take it from your reply that it's not the case with the Pixel 6 Pro so I'm just baffled by this.
For now my way around this issue is to put the phone on silent or vibrate while connecte to bluetooth, but it's clearly not a solution.