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Hello!
I'm thinking about upgrading from my Note 4 to the Note 7 - one of the main reasons for me is the camera with RAW/dng Support.
But otherwise i'm (probably like many others) not very happy about the non-removable battery.
I've looked for a lot of S7 and S7 edge teardown Tutorials, wich looked not very hard, but i'm interestet if anybody has real world experience with changing the battery on some of the similar devices to the note 7?
Both devices should basically work the same way, and i want to know if it's possible for People with basic tech skills to DIY Change the battery, without damaging the phone.
Don't wanna throw away a 900,- device after 1 year or 400 charging cycles...
What are your thoughts?
Greetings from Austria
My concern would be the water resistance might no longer be effective.
Yep i do think so - but i never had the intention to take notes while swimming, so i can live with that
My worries are more about the glass on the back and how easy it breaks...
Sent from my SM-N910F using XDA-Developers mobile app
I don't have S7/Note7 pricing but Samsung charges $45 plus shipping to change the battery in an S6. You can also get it done while you wait at one of their U.S. service centers.
First things first: your Galaxy S6 battery is under warranty for one year from the date of purchase. As Samsung confirmed to PCMag, that means the company will swap your battery out for free if its maximum capacity drops below 80% within the first year. Unfortunately though, you’ll still have to pay to ship your phone and its defective battery to Samsung for repairs. After a year is up, or if your warranty is voided for some reason, Samsung says it will cost $45 to swap out the battery on your Galaxy S6 or Galaxy S6 edge. That price seems very fair, especially when you consider that Apple charges $79 to perform the same service on an iPhone.
http://bgr.com/2015/04/16/galaxy-s6-battery-replacement-cost-samsung/
Thank you! 45,- sounds affordable...i thought i read something about 100,- some time ago.
Sent from my SM-N910F using XDA-Developers mobile app
simon.r said:
Hello!
.....i want to know if it's possible for People with basic tech skills to DIY Change the battery, without damaging the phone.
Don't wanna throw away a 900,- device after 1 year or 400 charging cycles...
What are your thoughts?
Greetings from Austria
Click to expand...
Click to collapse
Edge screens coupled with IP68 makes repairing notoriously hard for 3rd party vendors. There are even plenty of cases that Samsung themselves aren't doing a very good job at repairs.
Even if they manage to repair, more likely they will not do a good job of restoring back to ip68 standards.
Speaking of which IP68 isn't just useful for water proofing, it is also useful to keep dust out and thus making the phone last longer. Making it a good back-up phone candidate in the future if well taken care of IMHO.
It is also worth noting that Note 7 does not have IP65, like the Xperia Z5 does, which can withstand small jets of water aiming directly at the ports. :silly:
But my point is that everyone should try to go back to Samsung for repairs, even if warranty has expired. :laugh:
BarryH_GEG said:
I don't have S7/Note7 pricing but Samsung charges $45 plus shipping to change the battery in an S6. You can also get it done while you wait at one of their U.S. service centers.
First things first: your Galaxy S6 battery is under warranty for one year from the date of purchase. As Samsung confirmed to PCMag, that means the company will swap your battery out for free if its maximum capacity drops below 80% within the first year. Unfortunately though, you’ll still have to pay to ship your phone and its defective battery to Samsung for repairs. After a year is up, or if your warranty is voided for some reason, Samsung says it will cost $45 to swap out the battery on your Galaxy S6 or Galaxy S6 edge. That price seems very fair, especially when you consider that Apple charges $79 to perform the same service on an iPhone.
http://bgr.com/2015/04/16/galaxy-s6-battery-replacement-cost-samsung/
Click to expand...
Click to collapse
How would they/I test that 80% drop in performance. If it stays at 45$ in my country i would buy Note 7, but usually (even if we dont use euros) anything expressed in dollars gets changed into euros and than some. So for me it will probably cost 60 euros+ to change the battery.
Sent from my SM-N910F using Tapatalk
I am just going to use a Dbrand skin on the back. Will keep it from scratching and add drop strength to the glass by having it all taped up.
mix1987 said:
Edge screens coupled with IP68 makes repairing notoriously hard for 3rd party vendors. There are even plenty of cases that Samsung themselves aren't doing a very good job at repairs.
Even if they manage to repair, more likely they will not do a good job of restoring back to ip68 standards.
Speaking of which IP68 isn't just useful for water proofing, it is also useful to keep dust out and thus making the phone last longer. Making it a good back-up phone candidate in the future if well taken care of IMHO.
It is also worth noting that Note 7 does not have IP65, like the Xperia Z5 does, which can withstand small jets of water aiming directly at the ports. :silly:
But my point is that everyone should try to go back to Samsung for repairs, even if warranty has expired. :laugh:
Click to expand...
Click to collapse
either am i wrong, or you don't understand that ip68 is better that ip65..
After playing with the Note 7 for about a week, just came to the conclusion that it's not for me at the present time. Reasons below :
1: Size. I do not like the size. Was hoping it was a little bigger. At least the size on the Note 4 or Nexus SP.
2: Battery sucks for me. Constantly charging.
3: Speaker. Cannot hear it some time if I am in another room.
4: Still no IR Blaster
5: This should maybe be #1 PRICE POINT. $879.00 + high taxes just not worth it. No phone is perfect but "Them Prices way to high Samsung need to CUT IT"!
6: The screen scratches too easily. Fingerprints!
7: Fingerprint Sensor. You have to press the button. Plus, I have gotten use to it being on the back.
8: Touchwiz still lags.
Great phone in every other way. But the "wow" factor is missing for me at this price. The Note is really the best built phone out right now. This is a really hard decision. But with other phones coming out, I will take a wait and see attitude. By October when everything is out, if nothing better is out maybe I will revisit the NOTE 7.
Re: #6
Have you scratched yours?
lskeys said:
After playing with the Note 7 for about a week, just came to the conclusion that it's not for me at the present time. Reasons below :
1: Size. I do not like the size. Was hoping it was a little bigger. At least the size on the Note 4 or Nexus SP.
2: Battery sucks for me. Constantly charging.
3: Speaker. Cannot hear it some time if I am in another room.
4: Still no IR Blaster
5: This should maybe be #1 PRICE POINT. $879.00 + high taxes just not worth it. No phone is perfect but "Them Prices way to high Samsung need to CUT IT"!
6: The screen scratches too easily. Fingerprints!
7: Fingerprint Sensor. You have to press the button. Plus, I have gotten use to it being on the back.
8: Touchwiz still lags.
Great phone in every other way. But the "wow" factor is missing for me at this price. The Note is really the best built phone out right now. This is a really hard decision. But with other phones coming out, I will take a wait and see attitude. By October when everything is out, if nothing better is out maybe I will revisit the NOTE 7.
Click to expand...
Click to collapse
Some valid points but some are just nonsense....
You purchased the phone knowing the price and that it has no IR blaster so why does it now affect your purchase?
The finger print sensor has nothing wrong with it. Due to your preferences and what you are used to, you are creating this problem.
Sent from my SM-N910F using Tapatalk
m00moo said:
You purchased the phone knowing the price and that it has no IR blaster so why does it now affect your purchase?
Click to expand...
Click to collapse
in a way that when you pay almost 1000 EUR for a device, you expect much more.
and the test period has demonstrated that the device is not up to the expectations.
in other words, the device is overpriced; the price is grossly inflated.
that is evident to most users of previous Note models, even without purchasing it.
How bad is the speaker? Currently using nexus 6P but intend to pick one up soon.
djide01 said:
How bad is the speaker? Currently using nexus 6P but intend to pick one up soon.
Click to expand...
Click to collapse
Volume is very low.
lskeys said:
After playing with the Note 7 for about a week, just came to the conclusion that it's not for me at the present time. Reasons below :.
Click to expand...
Click to collapse
1: Size. I do not like the size. Was hoping it was a little bigger. At least the size on the Note 4 or Nexus SP.
- The screen is the same size so why would you want the body to be bigger? Doesn't make sense.
2: Battery sucks for me. Constantly charging.
- Depends on many many factors and there is always a bedding in period.
3: Speaker. Cannot hear it some time if I am in another room.
- It is down to the water proofing, but I read in many places it is still louder than some previous models.
4: Still no IR Blaster
- You knew this before you bought it.
5: This should maybe be #1 PRICE POINT. $879.00 + high taxes just not worth it. No phone is perfect but "Them Prices way to high Samsung need to CUT IT"!
-You knew this before you bought it.
6: The screen scratches too easily. Fingerprints!
- Glass = fingerprints, that's not unique to this phone. Put it in a premium case that still protects but still shows the look of the phone
7: Fingerprint Sensor. You have to press the button. Plus, I have gotten use to it being on the back.
- No you don't need to press it every time, just rest your finger on it when it asks for it.
8: Touchwiz still lags.
- Cannot be confirmed by everyone.
Then you went on to contradict yourself:
Great phone in every other way. But the "wow" factor is missing for me at this price. The Note is really the best built phone out right now. This is a really hard decision. But with other phones coming out, I will take a wait and see attitude. By October when everything is out, if nothing better is out maybe I will revisit the NOTE 7
lskeys said:
1: Size. I do not like the size. Was hoping it was a little bigger. At least the size on the Note 4 or Nexus SP.
Click to expand...
Click to collapse
Its screen has the same size and resolution as the Note 4 and Note 5.
3: Speaker. Cannot hear it some time if I am in another room.
Click to expand...
Click to collapse
The speaker works great for things like giving easily-heard directions while driving in a noisy car. I've never tried listening to a phone from another room. I find they're easy to take with me--fit right in my pocket! For music, I use BT headphones.
6: The screen scratches too easily.
Click to expand...
Click to collapse
Are you reporting that you've scratched it, or just repeating others' rumors?
apprentice said:
1: Size. I do not like the size. Was hoping it was a little bigger. At least the size on the Note 4 or Nexus SP.
- The screen is the same size so why would you want the body to be bigger? Doesn't make sense.
2: Battery sucks for me. Constantly charging.
- Depends on many many factors and there is always a bedding in period.
3: Speaker. Cannot hear it some time if I am in another room.
- It is down to the water proofing, but I read in many places it is still louder than some previous models.
4: Still no IR Blaster
- You knew this before you bought it.
5: This should maybe be #1 PRICE POINT. $879.00 + high taxes just not worth it. No phone is perfect but "Them Prices way to high Samsung need to CUT IT"!
-You knew this before you bought it.
6: The screen scratches too easily. Fingerprints!
- Glass = fingerprints, that's not unique to this phone. Put it in a premium case that still protects but still shows the look of the phone
7: Fingerprint Sensor. You have to press the button. Plus, I have gotten use to it being on the back.
- No you don't need to press it every time, just rest your finger on it when it asks for it.
8: Touchwiz still lags.
- Cannot be confirmed by everyone.
Then you went on to contradict yourself:
Great phone in every other way. But the "wow" factor is missing for me at this price. The Note is really the best built phone out right now. This is a really hard decision. But with other phones coming out, I will take a wait and see attitude. By October when everything is out, if nothing better is out maybe I will revisit the NOTE 7
Click to expand...
Click to collapse
I agree with the apprentice. This is exactly what I am saying about this thread as half of the things mentions are already known before purchasing or just common sense....it isn't a valid reason to then say the phone is a flop and you will be returning it.
Its fair enough to say that the battery is a let down or that the phone is scratching badly because we don't know this prior to having the handset. But to say that the glass gets fingerprints? I'm sure all glass gets finger prints unless it specifically says oleo-phobic and that its finger print proof then you don't have a case. Also to say the phone is expensive? yes it is we all know that but for some like myself i managed to get a very cheap sim only tariff and bought the phone outright. Over the course of 2 years it works out at around £35 per month which is the average for a decent handset and tariff.
It's just really number 5 - buyers remorse.
Nice burn apprentice.
Sent from my SM-N930P using Tapatalk
Why not? You can hand over $879 + tax expecting something more than you eventually got. Then the lack of IR for instance could be offset by other advantages.
Isn't the screen smaller due to 0,1" going AWOL at the edges? So you have 5,5" flat estate and the rest is in the curves? It makes the phone smaller, but there are many 5,5" flat phones out there.
Advising a case to hide your glorious new phone in, is bad imo. It is just Samsung chose one of the worst materials to build a phone. A fragile front is more than enough. Having a backside that is slippery and accident prone is another.
Señor Sjon said:
Why not? You can hand over $879 + tax expecting something more than you eventually got. Then the lack of IR for instance could be offset by other advantages.
Isn't the screen smaller due to 0,1" going AWOL at the edges? So you have 5,5" flat estate and the rest is in the curves? It makes the phone smaller, but there are many 5,5" flat phones out there.
Advising a case to hide your glorious new phone in, is bad imo. It is just Samsung chose one of the worst materials to build a phone. A fragile front is more than enough. Having a backside that is slippery and accident prone is another.
Click to expand...
Click to collapse
I agree it would be nice to have 0.2" more of usable screen but that would make the phone much wider and harder to handle.
We all know full well that Samsung were pushed into making their phones better looking and innovative. Journalists, bloggers and even guys like us moaned like hell about plastic or faux leather materials and boring designs. They were losing market shares and they needed to act. So they introduce glass and aluminium, they slim down the whole phone and do an amazing and well received job of making the phone look very sexy, and very different to all the other flat slabs out there. We all say yes! Good job! Samsung is now back on the ball, they sell very well and everyone is happy.... But as is always the case of impossible to please everyone... we get those complaining that they lost the removable batteries and the phone is all slippery and fragile and "I will never buy Samsung again... yada yada" But curved screens, glass and aluminium are here to stay for now because they sell and that is what Samsung is in this game for.
If you want to buy into all that and a lot of us do, then yes, a case is pretty much necessary. And to be fair the cases that Samsung offer really do ensure the phone still looks amazing. And if you need to have better protection there are alternatives.
Im returning mine due to some pink spots on the right side of the screen but not for a refund but for 1 to 1 exchange
Returning mine because its much slower then my note 5. Installs literally take twice as long. It makes no sense.
apprentice said:
I agree it would be nice to have 0.2" more of usable screen but that would make the phone much wider and harder to handle.
We all know full well that Samsung were pushed into making their phones better looking and innovative. Journalists, bloggers and even guys like us moaned like hell about plastic or faux leather materials and boring designs. They were losing market shares and they needed to act. So they introduce glass and aluminium, they slim down the whole phone and do an amazing and well received job of making the phone look very sexy, and very different to all the other flat slabs out there. We all say yes! Good job! Samsung is now back on the ball, they sell very well and everyone is happy.... But as is always the case of impossible to please everyone... we get those complaining that they lost the removable batteries and the phone is all slippery and fragile and "I will never buy Samsung again... yada yada" But curved screens, glass and aluminium are here to stay for now because they sell and that is what Samsung is in this game for.
If you want to buy into all that and a lot of us do, then yes, a case is pretty much necessary. And to be fair the cases that Samsung offer really do ensure the phone still looks amazing. And if you need to have better protection there are alternatives.
Click to expand...
Click to collapse
Oh, yes I do agree Samsung was led astray when all the reviewers were whining about plastic phones and the Hansaplast S5 wasn't the best design they could make. Yet plastic is one of the best materials for a phone. It is light, scratch resistant, doesn't block signals or wireless charging and can be made in all colors and shapes. They got it wrong with the yucky feeling S3/S4/Note 2. After the S4 slipped out of my hand again, I got the Note 3 almost as soon as it was available. The faux leather stitching on it is bad, but the back cover gets the job done. After almost three years of use it has zero scratches and it is very grippy. Same as the N4. It survives my wifes handbag for almost two years now, which is no small feat for a phone. I was waiting for the N5, but if I wanted it, it needed parallel importing. That was too much hassle for a slippery phone with no SD-card, small, non-replaceble battery and glass everywhere.
The N7 is better than the N5, but I'll need to think long and hard if and when I'm going to buy it.
I'm definitely returning mine
#1. no Root
#2. Fast charging is fake, not fast at all
#3. Advertized very long battery life, also fake, it drains just as fast as it did in the past phones when playing games, with WiFi On, GPS On, and Bluetooth On.
#4. I'm seeing a lot of scary cracked glass for normal day to day operations (pocket) that is why I never went with Apple phones
#5. The wireless charging doesn't work well with Generic off brand wireless chargers.
#6. SIM card / SD card slot requires pin to pop out, if you push to hard to eject the button breaks off, and you are stuck with the SIM / SD card inside.
This is a Major No No for me, I swap SD card regularly,
in older models it was as easy as 1, 2, 3. (Pop the real case open, eject SD card, insert SD card, done)
I'm not happy at all with the Note 7 mainly due the lack of root, I could have overlooked some of the transgression listed above, but not having root, makes the phone useless to me.
djide01 said:
How bad is the speaker? Currently using nexus 6P but intend to pick one up soon.
Click to expand...
Click to collapse
Hi, Learn, if you listen to the naysayers on any forum you would never leave the house and certainly never make another purchase, not even have a hair cut. The Note 7 is a bloody good mobile. Buy it, experience it, if you don't like it you have 14 days to return it so someone else waiting for it can enjoy it. :highfive:
I have to say this Note 7 forum is getting silly. There are dedicated haters here who just post in nearly every thread criticising something they don't even own. Its turning to the point of hysteria on some threads. :silly:
Buy and enjoy.
Ryland
AllGamer said:
I'm definitely returning mine
#1. no Root
#2. Fast charging is fake, not fast at all
#3. Advertized very long battery life, also fake, it drains just as fast as it did in the past phones when playing games, with WiFi On, GPS On, and Bluetooth On.
#4. I'm seeing a lot of scary cracked glass for normal day to day operations (pocket) that is why I never went with Apple phones
#5. The wireless charging doesn't work well with Generic off brand wireless chargers.
#6. SIM card / SD card slot requires pin to pop out, if you push to hard to eject the button breaks off, and you are stuck with the SIM / SD card inside.
This is a Major No No for me, I swap SD card regularly,
in older models it was as easy as 1, 2, 3. (Pop the real case open, eject SD card, insert SD card, done)
I'm not happy at all with the Note 7 mainly due the lack of root, I could have overlooked some of the transgression listed above, but not having root, makes the phone useless to me.
Click to expand...
Click to collapse
I have to disagree with a lot of things you have listed here. Especially as you claim fast charging is fake! Even if it wasn't as fast as you liked you can't simply dismiss it as fake. Before buying the phone you must have known about the SD card slot - where else could it go and still retain good water resistance?
But the whole thing about rooting is premature. How many new high end devices are rootable in the first couple of weeks of release? We have hit dead ends before regarding rooting but then someone finds a way through. But if you want it rooted today then I guess that's your reason for dismissing this phone. It makes me wonder why you bought it before looking into this particular issue.
May seem strange to most of you guys but the lack of IR blaster kills it for me. I use it on my note 3 all day everyday. Air-conditioning at work and at home. My TV and set top box. My fan. It's such a small piece of tech with so much use. Kind of annoys me that they took it away.
Sent from my HUAWEI M2-801W using XDA-Developers mobile app
apprentice said:
I have to disagree with a lot of things you have listed here. Especially as you claim fast charging is fake! Even if it wasn't as fast as you liked you can't simply dismiss it as fake. Before buying the phone you must have known about the SD card slot - where else could it go and still retain good water resistance?
But the whole thing about rooting is premature. How many new high end devices are rootable in the first couple of weeks of release? We have hit dead ends before regarding rooting but then someone finds a way through. But if you want it rooted today then I guess that's your reason for dismissing this phone. It makes me wonder why you bought it before looking into this particular issue.
Click to expand...
Click to collapse
I bought into the hype after watching the live unveil in New York.
I was actually checking out the Nexus 6p, as I wanted a new phone with Root.
in the past Samsung phones used to be a safe bet to get root, but seems like since the S7 the game has changed.
Fast charging is as you said not fast enough, 1 hour charge to only get 60% to 70% is not much improvement over the Note 3 / Note 4 charging, somehow the way I use my phones they can drain the battery faster than it can recharge itself.
So battery packs has always been my friend, as I keep several charged battery packs ready to swap in/out.
Reason why I skipped Note 5, due the lack of battery swap. I decided to give Note 7 a try thinking it should have improved, but nope it's just exactly as I guestimated it would perform, and the educated guess was spot on.
I was not really surprised by the charge speed lack of performance, just the Advertisements, and the Unveil event made it such a huge deal that is was like WOW... but in reality it does not really deliver as advertised.
The charge speed performance is no different than previous generation, phone batteries like Note 3 and Note 4, using a normal 2A charger and a battery charger, my batteries pack are full in about 2 hours aprox same time it takes for the Note 7 using the "fast charge" to reach 100%
The so called fast charge to 50% in 30 min is bogus, I was clocking it, it was more like 45min to an Hour depending if the phone was Off or On... which is pretty much the same rate why it takes aprox 2 hours for 100% charge.
The old Notes 3/4, charges at about the same rate as Note 7, so they are just advertising the same old as new, I don't really see any real improvement over previous model.
With the removal of the option to swap battery packs since Note 5, it makes it even less appealing knowing you'll be stuck without battery until you find a plug.
In Note 3 and Note 4, you simply pop out the drained battery and pop in the 100% charged battery, downtime 60 sec at most to open back cover swap the battery and replace the back cover.
The Note 5 and Note 7 downtime ranges until you find a plug, or you carry one of those external battery top up dongles, not very appealing. I know those are very common with Apple users, and I don't like carrying those bulky USB dongles with me.
Battery life If I'm being conservative and turn off GPS, turn off Bluetooth, and turn off WiFi, I can get aprox 3 hours with Note 7, which is again about the same time I get with previous Note 3 and Note 4.
So the claim for an improved battery life is also bogus advertisement.
I still have about 7 days to keep it, if nothing changes by then, it's going back to the store.
The only nice feature I like on the Note 7 is the Iris scanner, and the 4x MIMO, actually that's the only reason the Note 7 picked my interest, I wanted to see if the 4x MIMO would improve signal quality, in poor reception areas, and it did.
so, of all the hyped propagandas during the live unveil and Ads, only the Iris scanner and 4x mimo actually performs as advertised, everything else, not so much, like the "free" game pack that is not available to people in North America >.< ...like really, advertised live during a new york event, and then they said, or sorry that's not for you.
So I just received my #Samsung Z Fold 3 about a week back. And absolutely love it. I coming from the Note line of phones. 90% of my phones have been Galaxy Note devices.
Anyway, just yesterday, the Z Fold 3 was updating, when I suddenly noticed what seemed to be a dimple/bend near the top left corner of the screen. Seemed a bit strange. The screen was clean and it has not been dropped or any damage taken place. I noticed it when the screen was off. The dimple does not affect what you are viewing on the screen. It seems to be on the area between the screen protector edge and the frame of the phone. See attached pictures. Video below but somehow sound is not coming through.
Called #Z Fold 3 "Pro Support" and was on the phone for over 45 minutes. Told them that this is not an software or hardware issue. Not sure what it is. Not sure if this will expand or in any manner cause the damage to the screen. End Result, no help. I requested that since the phone is so new, can they not just replace it with another unit? First they wanted to factory reset the unit. I asked how is that going to help when I can see the dimple/bend when the screen is off? "Pro Support"!!! Finally their answer, just return it and get another one. I told them, I preordered it which gave me a lot of store credit and not to mention great deal on my trade in, which I would I would no longer get, if I returned the device. Frustrating, how #Samsung Customer Support works. Don't think that these people understand at times. This is despite sending them the pictures and videos and them agreeing with the defect they see. Someone from #Samsung should really evaluate this. They ask me to call Sales Department. How is that supposed to help!!!
If there is someone from #Samsung, please help. Don't want to return the whole order.
It's delaminating... sealant failure.
Is what it looks like to me...
Likely it will continue to propagate.
llooks like you got a returned unit
My Bluetooth stopped working and they gave me two options.
Cancel and return everything. Which meant for me losing pre order gifts, extra trade in value, and order again.
or
let them repair it. I choose the latter. It took them two weeks in total to fix it. They replaced the main and sub board.
Samsung itself doesn’t replace.
chieco said:
My Bluetooth stopped working and they gave me two options.
Cancel and return everything. Which meant for me losing pre order gifts, extra trade in value, and order again.
or
let them repair it. I choose the latter. It took them two weeks in total to fix it. They replaced the main and sub board.
Samsung itself doesn’t replace.
Click to expand...
Click to collapse
I would have taken door #1 without hesitation.
Screw the strong arm bs. Really?
Yet another Samsung Fold fubar begins...
blackhawk said:
I would have taken door #1 without hesitation.
Screw the strong arm bs. Really?
Yet another Samsung Fold fubar begins...
Click to expand...
Click to collapse
Huh...? Did anyone ask you what you would have chosen?
chieco said:
Huh...? Did anyone ask you what you would have chosen?
Click to expand...
Click to collapse
Not for your benefit. Too late.
The other question for you is if it fails again, what will Samsung do?
I saw Canon replace a $6G pro cam with a new one after hardware lockup issues after their 1st repair attempt failed. They didn't even blink... they just made it right.
You paid big bucks for a brand new device, it should not need hardware repairs out of the box.
Unacceptable.
blackhawk said:
The other question for you is if it fails again, what will Samsung do?
Click to expand...
Click to collapse
I don’t waste my time thinking about things that may could occur. I still have warranty. Also I have an extra 6 months of warranty on the repairs. I’m protected by law, after the third repair attempt I can even get my money back.
blackhawk said:
You paid big bucks for a brand new device, it should not need hardware repairs out of the box.
Unacceptable.
Click to expand...
Click to collapse
I agree but what should I have done instead? Make a scene? Those are just the rules. Samsung is not your friend. They want just our money and do the bare minimum that’s forced upon them.
chieco said:
I don’t waste my time thinking about things that may could occur. I still have warranty. Also I have an extra 6 months of warranty on the repairs. I’m protected by law, after the third repair attempt I can even get my money back.
I agree but what should I have done instead? Make a scene? Those are just the rules. Samsung is not your friend. They want just our money and do the bare minimum that’s forced upon them.
Click to expand...
Click to collapse
Canon is a trusted partner; Samsung and Android are not.
Trust is earned.
There are numerous reasons why I gave that advise. In your case it's irrelevant but not for others who just had one fail!
Over the years I've returned more than one Samsung device.
Samsung has always run hot and cold with incredibly horrible tech support.
You paid big bucks for a new device. Not for one that self destructs due to poor QC, design and/or assembly. Get it?
Actions have consequences... but only if you hold them accountable.
Mind you I wuv my N10+, I have 2 of them now.
Running on P and Q but not R, ever.
My wrath at Samsung and Android is a laser sharp focus on their continued fubars, not successes. In the last year there have been many, which is why I choose to bypass both this year and in 2022. Zero regrets.
OP, if you have an Asurion repair center (formerly UBreakIFix) near you, you could always take it to them have them look at it. They are the official repair center for Samsung and who does all their warranty repairs and service.
blackhawk said:
Over the years I've returned more than one Samsung device.
Samsung has always run hot and cold with incredibly horrible tech support.
You paid big bucks for a new device. Not for one that self destructs due to poor QC, design and/or assembly. Get it?
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I have had a different experience. Since the S4 I owned every S and Note device and only my S8 had a dead pixel and now my Fold 3 had Bluetooth issues. Other then that every device was fine and never broke while I owned it.
Used the Note 7 for a year had it rooted and restrictions disabled had no issue with it.
Samsungs QC is not bad.
chieco said:
I have had a different experience. Since the S4 I owned every S and Note device and only my S8 had a dead pixel and now my Fold 3 had Bluetooth issues. Other then that every device was fine and never broke while I owned it.
Used the Note 7 for a year had it rooted and restrictions disabled had no issue with it.
Samsungs QC is not bad.
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Some people just don't like Samsung and want you to dislike it as well. I've owned nearly every Samsung flagship since the S7 Edge. Including all the Notes (not the Note 7), and the ZF2 and ZF3. Oh, and I literally own every single version of the wireless buds they've ever produced. And two of their Tab S tablets. Samsung customer service is clunky, but they've never not taken care of an issue for me immediately and without question. I've made two warranty claims through all those devices. And I've owned several of each device, because I can never decide on a color.
From what I've heard, they use multiple protective layers and perhaps there is an air bubble between them. Regardless,, I'd seek a replacement.
Guyinlaca said:
From what I've heard, they use multiple protective layers and perhaps there is an air bubble between them. Regardless,, I'd seek a replacement.
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It's actually a delamination or adhesive failure. It wasn't present when first purchased.
Most likely cause is improper surface/adhesive preparation or curing. This should not happen.
If not an isolated incident it indicates a larger design and/or production problem. Time will tell.
Samsung's we'll repair it rather replace it response is unsettling for a brand new flagship phone. It's not the customer's fault.
At this point it's now a reconditioned phone, thanks Samsung. How much much should that knock off the price?
Yet Samsung lets the customer suck up their failure. Yeah...
That's not how to make things right.
Personally I would have ripped into them like a chainsaw if they tried that with me... a stone cold pleasure.
There are too many stories about bad Samsung service here on this site alone. Cover yourself when dealing with them. Take detailed pictures before/as boxing , double box and fully insure anything of value you ship to them.
blackhawk said:
Samsung's we'll repair it rather replace it response is unsettling for a brand new flagship phone. It's not the customer's fault.
At this point it's now a reconditioned phone, thanks Samsung. How much much should that knock off the price?
Yet Samsung lets the customer suck up their failure. Yeah...
That's not how to make things right.
Personally I would have ripped into them like a chainsaw if they tried that with me... a stone cold pleasure.
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Yes, I'd demand a brand new phone. There is absolutely no excuse for them not to replace a $1700+ device with a brand new one.
jemfalor said:
llooks like you got a returned unit
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No it is supposed to be a brand new unit. Direct from Samsung. Packaged new.
fromVinnie said:
So I just received my #Samsung Z Fold 3 about a week back. And absolutely love it. I coming from the Note line of phones. 90% of my phones have been Galaxy Note devices.
Anyway, just yesterday, the Z Fold 3 was updating, when I suddenly noticed what seemed to be a dimple/bend near the top left corner of the screen. Seemed a bit strange. The screen was clean and it has not been dropped or any damage taken place. I noticed it when the screen was off. The dimple does not affect what you are viewing on the screen. It seems to be on the area between the screen protector edge and the frame of the phone. See attached pictures. Video below but somehow sound is not coming through.
Called #Z Fold 3 "Pro Support" and was on the phone for over 45 minutes. Told them that this is not an software or hardware issue. Not sure what it is. Not sure if this will expand or in any manner cause the damage to the screen. End Result, no help. I requested that since the phone is so new, can they not just replace it with another unit? First they wanted to factory reset the unit. I asked how is that going to help when I can see the dimple/bend when the screen is off? "Pro Support"!!! Finally their answer, just return it and get another one. I told them, I preordered it which gave me a lot of store credit and not to mention great deal on my trade in, which I would I would no longer get, if I returned the device. Frustrating, how #Samsung Customer Support works. Don't think that these people understand at times. This is despite sending them the pictures and videos and them agreeing with the defect they see. Someone from #Samsung should really evaluate this. They ask me to call Sales Department. How is that supposed to help!!!
If there is someone from #Samsung, please help. Don't want to return the whole order.
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Don't mind me asking. Did your fingernail accidentally poke the part of the screen when you are removing case?
I don't know how close your issue is to mine but I had an air bubble along crease and a few days later it got bigger and put pressure on the crease until the crease has a thick solid black line from top to bottom and the right side of inner screen no longer worked.
I managed to get it fixed through warranty by going to a samsung service center but not before the phone rep and store rep try to make it seem like I was responsible for the issue. They ended up repairing it in 3 hours but they did a professional job. I thought the phone was a replacement. Had stickers everywhere like when you first buy it. Would have preferred a replacement so I could avoid waiting but that's what Samsung care plus is for with the $250 deductible.
P.S, if you have care plus and you have an issue that is covered through warranty, don't tell them you have care plus or they'll try to get you to do it through them and they always charge that $250 deductible. Warranty repairs are free
Sugaaa said:
I don't know how close your issue is to mine but I had an air bubble along crease and a few days later it got bigger and put pressure on the crease until the crease has a thick solid black line from top to bottom and the right side of inner screen no longer worked.
I managed to get it fixed through warranty by going to a samsung service center but not before the phone rep and store rep try to make it seem like I was responsible for the issue. They ended up repairing it in 3 hours but they did a professional job. I thought the phone was a replacement. Had stickers everywhere like when you first buy it. Would have preferred a replacement so I could avoid waiting but that's what Samsung care plus is for with the $250 deductible.
P.S, if you have care plus and you have an issue that is covered through warranty, don't tell them you have care plus or they'll try to get you to do it through them and they always charge that $250 deductible. Warranty repairs are free
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That's not encouraging... a lamination failure.
It sounds like one of those self adhesive screen protectors that I hate. However one of those cost around $50 to buy and have applied.
Samsung's deductible of $250 more than covers the part and labor. That's not a good deal.
I'm not impressed with Samsung for they way they are fielding this expensive device.
It's doomed to fail at the fold, just a question of time. Samsung knows this all too well.
Just faced a problem with my fold 3 that it did not open all thr way.. it got Stuck half way and didn't open to 180° Flat. Probably there was something hindering the gears inside the hinge.. but it was horrible experience though..
But thanks to service centre, the phone was just under warranty and they replaced the panel without any cost..
Things to check :
1. 3rd party body protectors are using some adhesives which gets into the hinge and creates these problems, DO NOT USE ANY HINGE MEMBRANE / PROTECTORS.
2. Please keep the phone out of the pocket when you sit.
3. Some trousers pockets are not at a friendly with the folds.. their fibres are getting inside the hinge.
4. Some people are observing some kind of transparent plastic coming out of hinge, which they forgot to remove when they bought the phone.
Take care of such a lovely device..!!
Yay. Good for you! Samsung tech support is less than ideal, you did well.
I have flip phones, 2 Casio Boss's, multiple laptops and never had a hinge jam or fail in over 3 decades. Samsung overstepped the physical limits of materials technology with the Fold series. The results are a high failure rate of multiple components in these phones. The display is the most likely to fail, but hinge issues continue to haunt the Fold's. Samsung couldn't even get a well known, decades old technology right on these phones.
I have 5 Samsung phones, the oldest is 10 yo, none ever had to be replaced due to a hardware failure and they all still work. This Note 10+ has over 8k hours on it; looks, feels and runs like new. For over a grand price tag you deserve a well designed and built flagship, not an experimental prototype batch run. Samsung, shame on you.
Yah man.. you are darn right.. these phones are way too costly to be an experimental phones.. I too thought the 3rd gen seems good to go for as it had some kind of water resistance too..
But these devices with moving components should be handled well.. cannot exploit these as other candy bar design premium devices can be..
Thats why I thought to at least inform what I went through and if people take care they will not have these problems..
mad13maddy said:
Yah man.. you are darn right.. these phones are way too costly to be an experimental phones.. I too thought the 3rd gen seems good to go for as it had some kind of water resistance too..
But these devices with moving components should be handled well.. cannot exploit these as other candy bar design premium devices can be..
Thats why I thought to at least inform what I went through and if people take care they will not have these problems..
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It's sad because Samsung is capable of designing and manufacturing a premium flagship. They invested heavily in the Fold technology but I don't think the plastics/adhesive systems available today are up to the demands of their Fold designs. Not sure why they are choking on the hinge part of the design though as that technology is not new at all.
For 3 years Samsung has yet to produce a better flagship than the N10+, in my opinion it is Samsung's zenith. A beautiful, well balanced work horse. That left me with nothing to buy so I got another new N10+, twins, and a backup.
The original one just keeps flawlessly ticking, only repair has been a replacement battery, due for its second one. Current OS load is over 2yo, still running Pie; that's what Android's are capable of. Security is not an issue.
All too often Android's miss the longevity mark partially because of the user error of upgrading/updating when it's not neccessary. Latter upgrades tend to break Samsung's, lol it's a tradition.
Google is like a meth head on a 3 day binge telling you that you need to constantly upgrade/update. Not. Google is part of the problem...
Might be early, but whom will be doing that?
I will first have a look at the new Pixel Fold, compare it with the Fold 5 and decide then.
Fold 5 could be the choice, if the pen is integrated in the device and battery capacity is improved.
There's no hurry ...
Only reading the rumours (and I totally appreciate they are only rumours) that it is going to be a be a very similar device to the fold 4 with only a hinge change I'm not going to bother. To me, it's not worth paying the premium again.
I'm still really enjoying my fold 3 and it serves me very well. I've not noticed any slow down or battery drop off.
The pixel fold was tempting but I occasionally use the s pen, which I think I would miss. And given Samsung haven't failed the Fold3 with software or security updates I'm not too bothered.
I will miss their camera though!
Not going for a first gen folding phone
m_w_clarke said:
Only reading the rumours (and I totally appreciate they are only rumours) that it is going to be a be a very similar device to the fold 4 with only a hinge change I'm not going to bother. To me, it's not worth paying the premium again.
I'm still really enjoying my fold 3 and it serves me very well. I've not noticed any slow down or battery drop off.
The pixel fold was tempting but I occasionally use the s pen, which I think I would miss. And given Samsung haven't failed the Fold3 with software or security updates I'm not too bothered.
I will miss their camera though!
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Yeah, the Fold 5 is gonna have a similar footprint as the Fold 4. However the crease on the Fold 5 will be less noticable and it will have no gap when closed.
ronaldheld said:
Might be early, but whom will be doing that?
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To be honest Samsung has put me off of folding anything, as well as Samsung Products. I waited to get a folder until I thought the tech was mature enough, as someone else said , I'm not buying a gen 1 device. I had the S21 Ultra and it was rad. We switched Carriers and I thought the ZFold 3 would be neat, and it was for the first couple of weeks. After showing it off to everyone that wanted to see it and settling in to normal use, I quickly figured out that I had downgraded while spending way more on the device. The folding quickly became a rarely used gimmick, I would say I used it once or twice a week, that's not Samsung's fault, I should have thought more about my own needs and habits. As a bar phone it fell short of the older s21 ultra in every metric that I cared about, that is on Samsung and Me, I should have done more due diligence. What Put me off of Samsung though is how they handled the Warranty. 3 days before my warranty expired the seam in the fold went and the inner screen was done for. Samsung told me to take it to the Asurion repair shop and they informed me that no mater what it was going to be considered external damage, even though I had never dropped it or over used the fold. I had to replace it, even though it was known issue. I have been with Samsung since the Behold 2, I have had so many of their phones and products over the years and its just a bummer. I almost sold our bespoke fridge over it, but its just so pretty. So nah, I dont think Im gonna buy it. Sorry, that rant came out of no where.
I have been put off folding phones because of how I have to really take care when the phone is opened. I had the bubbling issue with the factory screen protector and after visiting a samsung store to see if I could get it replaced they declined, I like my fold 3 and will use it a little longer but think my next phone will be the s24 ultra when that comes out.
That is not always the case. I had the issue with my inner screen protector and Samsung Repair Center in Zurich replaced it at no charge.
They mentioned, it's done for free only once, the next time, I have to pay 50 bucks to get it replaced.
TexasMade said:
To be honest Samsung has put me off of folding anything, as well as Samsung Products. I waited to get a folder until I thought the tech was mature enough, as someone else said , I'm not buying a gen 1 device. I had the S21 Ultra and it was rad. We switched Carriers and I thought the ZFold 3 would be neat, and it was for the first couple of weeks. After showing it off to everyone that wanted to see it and settling in to normal use, I quickly figured out that I had downgraded while spending way more on the device. The folding quickly became a rarely used gimmick, I would say I used it once or twice a week, that's not Samsung's fault, I should have thought more about my own needs and habits. As a bar phone it fell short of the older s21 ultra in every metric that I cared about, that is on Samsung and Me, I should have done more due diligence. What Put me off of Samsung though is how they handled the Warranty. 3 days before my warranty expired the seam in the fold went and the inner screen was done for. Samsung told me to take it to the Asurion repair shop and they informed me that no mater what it was going to be considered external damage, even though I had never dropped it or over used the fold. I had to replace it, even though it was known issue. I have been with Samsung since the Behold 2, I have had so many of their phones and products over the years and its just a bummer. I almost sold our bespoke fridge over it, but its just so pretty. So nah, I dont think Im gonna buy it. Sorry, that rant came out of no where.
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Wow, how do you NOT use the inner screen on this phone?! I very rarely use the outer screen, and am on the inner one all day. Only times I use the outer one is in the car (it is in a wireless charging arm that comes down from the dashboard next to my Android car unit screen), for the stopwatch while using mouthwash (takes up less counter space folded), and if I'm doing something quick (like turning on a Vibe on my Apollo Neuro device) while it is folded for being in my purse or on a wireless charger. I'm glad the outer screen is there, especially for the Always-On screen to see the time, calendar, and notifications, but the inner one is so much better and more useful for everything. A lot easier to type on, too.
I replaced the inner screen protector with the White-whatever one once (there was a bubble creeping along the fold and it no longer had the anti-fingerprint feature) and it was pretty easy to do. Have had this since a few days before launch day. Another year and some months to finish paying it off, so we'll see what's out then for folding phones, but I usually don't upgrade often.
ronaldheld said:
Not going for a first gen folding phone
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Especially when it has older hardware, like the Pixel Fold. I might forgo the Pixel 8P and go straight for the Fold 2. That's the only way I can justify spending for two phones.
Rather upgrade to Fold 5 versus pixel fold 1.
ronaldheld said:
Might be early, but whom will be doing that?
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What are the reviews I'm currently using S22 ultra is it a good idea to switch to fold. I want an honest review about this! Want to switch on fold.
ronaldheld said:
Might be early, but whom will be doing that?
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Im actually considering to upgrade. I soo far love the Fold 3 as it is and its been a wonderful experience soo far. And seeing news and leaked images of the Fold 5 is making me want to upgrade. There is also the Pixel Fold being launched soon to the market and I also heard that Oneplus is working on one already. I thought Ill wait until all these releases and then opt the best out of the lot!
How good are the Fold devices from Samsung? Do you recommend me getting once cause Im really intrigued by them and I want them to be performing well enough too. Are they optimized enough and do they get slow over time? How is the battery performance? Ive also heard about multiple applications not being well optimized to the Aspect Ratio of the phone since the Main has a big screen, how does this affect the UX and what about the gaming compatibilities?
I would love to know about the requested queries!
Prakash_Raj said:
How good are the Fold devices from Samsung? Do you recommend me getting once cause Im really intrigued by them and I want them to be performing well enough too. Are they optimized enough and do they get slow over time? How is the battery performance? Ive also heard about multiple applications not being well optimized to the Aspect Ratio of the phone since the Main has a big screen, how does this affect the UX and what about the gaming compatibilities?
I would love to know about the requested queries!
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The best thing for you to do is go into a store and play around with a demo unit to see if it is good for you. As everybodys opinon of the device is different and it is all based on user preference
Prakash_Raj said:
How good are the Fold devices from Samsung? Do you recommend me getting once cause Im really intrigued by them and I want them to be performing well enough too. Are they optimized enough and do they get slow over time? How is the battery performance? Ive also heard about multiple applications not being well optimized to the Aspect Ratio of the phone since the Main has a big screen, how does this affect the UX and what about the gaming compatibilities?
I would love to know about the requested queries!
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They are pretty good in my opinion. Ive been using the Fold 3 for a while now and there is no major complaints as such. Like @iceepyon mentioned, its always good to check it hands-on for a better understanding of the device and your liking towards it.
iceepyon said:
The best thing for you to do is go into a store and play around with a demo unit to see if it is good for you. As everybodys opinon of the device is different and it is all based on user preference
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Okay I get that! Nothing beats a hands-on experience on the device itself so yes, I think I will check the device out in real to truly understand if its for me or not.
But since ya'll have been using the Fold on a daily basis for a while, I wanted to know how good it is on a long term and as a daily driver for daily usage and stuff.
EdwardMatthew said:
What are the reviews I'm currently using S22 ultra is it a good idea to switch to fold. I want an honest review about this! Want to switch on fold.
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Hey hope you all are doing great! Seems like you guys didn't see my comment that's why I'm commenting again