Develop Bugs

Help 4g

Hello friend, i bought a new m9 and when i activate data mobile i have only 3g , i tryed factory reset, to setup my network,
I rooted my phone, installed custom room.. still no change.. anyone can know why ?

Well maybe you dont have great 4g signal in your area? Or change apn.

StyL3sX said:
Hello friend, i bought a new m9 and when i activate data mobile i have only 3g , i tryed factory reset, to setup my network,
I rooted my phone, installed custom room.. still no change.. anyone can know why ?
Click to expand...
Click to collapse
As stated already , the signal could be weak in your area. Type in the dialer key pad ##3282# and you can also look to make sure all the bands are enabled on your device. I don't see why they wouldn't be though. A handful of users have stated bad connectivity with the M9, but that's on the sprint network I have been reading about.

at ##3282# it say only OK.. nothing about enable bands and i tryed sim of my friend (vodafone 4g) he have m8 and 4g working... on my m9 doesnt..

StyL3sX said:
at ##3282# it say only OK.. nothing about enable bands and i tryed sim of my friend (vodafone 4g) he have m8 and 4g working... on my m9 doesnt..
Click to expand...
Click to collapse
I have same problem with my M9+. In Manchester Area UK
I had perfect 4G with my old M8 but with new phone only 3G!!
Let me know if you get any answers. HTC and Vodafone couldnt help me either.

Check access point names, make sure only one is listed and selected.
Go to networks and search for network, click automatic.
Open the connectivity selection and make sure that the scalable option is chosen (2g/3g/4g)
Are you using one Base with the wrong firmware? Make sure they match up.
Find a friend on the same network or shared network and see if they have 4g in your location.
Test the sim in another phone.
Call network to check for issues in your area and or if there is an error against your account, may need a new sim if that one is old.
Test in major parts of the city center next time you're shopping..
Perform a speed test to see what speed you're actually getting, hspa is up to 20mb, 4g AFAIK is around 60mb, I've had 48 before. Anything over 20 could be considered 4g, you will very very rarely see a 3G tariff go over 19mb, which is the most I've ever seen.
Good luck.

StyL3sX said:
Hello friend, i bought a new m9 and when i activate data mobile i have only 3g , i tryed factory reset, to setup my network,
I rooted my phone, installed custom room.. still no change.. anyone can know why ?
Click to expand...
Click to collapse
I have the same issue with the M9. Couldn't find an answer for this problem. Even tried opening lte bands as listed here but no luck.
The thing is that I used to get LTE where I am now, went on long holiday and can't get it to work again so no idea what's up.

Jhonys said:
I have the same issue with the M9. Couldn't find an answer for this problem. Even tried opening lte bands as listed here but no luck.
The thing is that I used to get LTE where I am now, went on long holiday and can't get it to work again so no idea what's up.
Click to expand...
Click to collapse
That's a network issue, get a new sim and speak with your provider. Try the things I listed too

dladz said:
That's a network issue, get a new sim and speak with your provider. Try the things I listed too
Click to expand...
Click to collapse
I tried my sim with my wife's iphone and i got 4g without any problem. It's not a sim issue. Whatever the problem is, it's with the device (hardware, software, settings). I remember it also took me a few weeks after getting the M9 to get a 4g signal, but then one day it just appeared so there's that to add to the mystery.

Jhonys said:
I tried my sim with my wife's iphone and i got 4g without any problem. It's not a sim issue. Whatever the problem is, it's with the device (hardware, software, settings). I remember it also took me a few weeks after getting the M9 to get a 4g signal, but then one day it just appeared so there's that to add to the mystery.
Click to expand...
Click to collapse
Reset your network settings mate, set to manual then back to automatic.
Make sure you actually catch the network on manual first before manual. You will find it, it's just a case of going through the motions.
Also click menu, reset to defaults in access point names.

dladz said:
Reset your network settings mate, set to manual then back to automatic.
Make sure you actually catch the network on manual first before manual. You will find it, it's just a case of going through the motions.
Also click menu, reset to defaults in access point names.
Click to expand...
Click to collapse
1. How do you "reset network settings"?
2. set to manual - you mean in 'Network operators' menu select 'Search networks', select my network, then go back and selecting 'Select automatically'?
3. What do you mean "just a case of going through the motions"?
4. Should I reset APN at the last step or at the beginning?
I'm trying to understand your steps as clearly as i possible can because this no 4g issue took a lot of time and effort from me and it still doesn't work. Any help is very much appreciated.

Jhonys said:
1. How do you "reset network settings"?
2. set to manual - you mean in 'Network operators' menu select 'Search networks', select my network, then go back and selecting 'Select automatically'?
3. What do you mean "just a case of going through the motions"?
4. Should I reset APN at the last step or at the beginning?
I'm trying to understand your steps as clearly as i possible can because this no 4g issue took a lot of time and effort from me and it still doesn't work. Any help is very much appreciated.
Click to expand...
Click to collapse
I am trying to help you.
There are no steps it's just a case of trying everything to do with the network. If what you say is true and you've literally just had this issue occur out of the blue then it has to be a difference on the handset, especially seeing as you have tested the sim in another phone and it works.
Reset to default is with apn, doesn't matter when you do this just reset them, make sure it's checked and cycle mobile data on and off.
Clarify that your device is set to 2g/3g/4g within network mode (I believe it's called)
And I was referring to setting network selection to manual within mobile network settings, then choosing your network, then researching and selecting automatic.
The path is: settings / mobile data / network operators / search networks, wait for yours and select it, cycle mobile data (turn off then back on) if that doesn't work, switch back to automatic.
Reboot your phone after making changes, perform the full shut down method instead of the restart or power off methods, it's power and volume up AFAIK, hold for 10+ seconds, might be 15.
Going through the motions refers to checking anything and everything which influences the network, one of these setting will get it working..
Might be seen as overkill but a factory reset (if it's not been tried already) good luck.

dladz said:
I am trying to help you.
There are no steps it's just a case of trying everything to do with the network. If what you say is true and you've literally just had this issue occur out of the blue then it has to be a difference on the handset, especially seeing as you have tested the sim in another phone and it works.
Reset to default is with apn, doesn't matter when you do this just reset them, make sure it's checked and cycle mobile data on and off.
Clarify that your device is set to 2g/3g/4g within network mode (I believe it's called)
And I was referring to setting network selection to manual within mobile network settings, then choosing your network, then researching and selecting automatic.
The path is: settings / mobile data / network operators / search networks, wait for yours and select it, cycle mobile data (turn off then back on) if that doesn't work, switch back to automatic.
Reboot your phone after making changes, perform the full shut down method instead of the restart or power off methods, it's power and volume up AFAIK, hold for 10+ seconds, might be 15.
Going through the motions refers to checking anything and everything which influences the network, one of these setting will get it working..
Might be seen as overkill but a factory reset (if it's not been tried already) good luck.
Click to expand...
Click to collapse
I know you are trying to help me, and I very much appreciate it. Truly am.
I tried doing all the steps you listed, but no luck. Even tried at some point to force lte only in 4636 screen but that resulted in no signal at all. Trying to manually select a network in that setting only gives me the other 2 networks that work in the area but not vodafone which is what I use.
As a complete overkill I RUU earlier to the new 2.11.617 firmware without signing into my google account or restoring anything, and still no lte. What I did saw however, in the select network screen, was that next to my network, it said 2g/3g and next to the other 2 networks here it said 2g/3g/4g. Obliviously I can't select them as it's a vodafone simcard.
I added here SS from LTE discovery app while i was on 'lte only' mode. You can see signal is there but it cannot connect.
Any wild ideas or suggestions? I'm opened to try almost anything

Just out of interest, have you tried a different sim card? I know you said that your sim worked in another phone but I'd still be tempted to contact voda to get a new sim and to see if everything is set up on a network level, you may have to tell via that the issue is persistent in different phones or they may make you pay for it.
Also, might be something to do with the association between your phone and your sim. I once had a sim that blocked my missus, she could call me but I couldn't call her, no active diverts of any kind, I could call anyone and they could call me, got a new sim and it was sorted. Very strange, but anomalies like this do occur.
Have you got any mods or are you at stock at the moment? I know you said ruu. Oh and lol click thanks BTW.

dladz said:
Just out of interest, have you tried a different sim card? I know you said that your sim worked in another phone but I'd still be tempted to contact voda to get a new sim and to see if everything is set up on a network level, you may have to tell via that the issue is persistent in different phones or they may make you pay for it.
Also, might be something to do with the association between your phone and your sim. I once had a sim that blocked my missus, she could call me but I couldn't call her, no active diverts of any kind, I could call anyone and they could call me, got a new sim and it was sorted. Very strange, but anomalies like this do occur.
Have you got any mods or are you at stock at the moment? I know you said ruu. Oh and lol click thanks BTW.
Click to expand...
Click to collapse
Well the thing is that my wife's sim card in my phone only gets 3g. On her iPhone it's 4g. My sim card in my wife's iPhone gets 4g. On my phone only 3g so it seems like a very specific problem with my device.
Shortly after ruu I installed viper 3.5 without any mods..
Can it be that my device is somehow blocked by the network towers or something of that nature?
Maybe a hidden setting somewhere that blocking the phone's 4g capabilities? This is getting ridiculous..
Thanks for your help mate. Can't believe I forgot to press the thanks button [emoji2]
Sent from my HTC One M9 using Tapatalk

Jhonys said:
Well the thing is that my wife's sim card in my phone only gets 3g. On her iPhone it's 4g. My sim card in my wife's iPhone gets 4g. On my phone only 3g so it seems like a very specific problem with my device.
Shortly after ruu I installed viper 3.5 without any mods..
Can it be that my device is somehow blocked by the network towers or something of that nature?
Maybe a hidden setting somewhere that blocking the phone's 4g capabilities? This is getting ridiculous..
Thanks for your help mate. Can't believe I forgot to press the thanks button [emoji2]
Sent from my HTC One M9 using Tapatalk
Click to expand...
Click to collapse
No worries fella
If you've already tried another sim and it's still not happening, the firmware matches the rom, your sim works in other phones with 4g. Then I'm really not sure mate..
Give Lee droid a whirl that's what I'm using at the moment.. A simple but great rom..
I'm pretty much out of ideas now, if all of the above has been checked then it's something that I'm not aware of.. Sorry mate..
for the record it is a weird one, something should have got it working by now..
---------- Post added at 12:58 AM ---------- Previous post was at 12:56 AM ----------
Are you in a position to be able to return the device? Just in case

dladz said:
No worries fella
If you've already tried another sim and it's still not happening, the firmware matches the rom, your sim works in other phones with 4g. Then I'm really not sure mate..
Give Lee droid a whirl that's what I'm using at the moment.. A simple but great rom..
I'm pretty much out of ideas now, if all of the above has been checked then it's something that I'm not aware of.. Sorry mate..
for the record it is a weird one, something should have got it working by now..
---------- Post added at 12:58 AM ---------- Previous post was at 12:56 AM ----------
Are you in a position to be able to return the device? Just in case
Click to expand...
Click to collapse
Thanks for the help mate.
I can't return the device as it was bought in the states and I live in Europe at the moment.
I think I will try to change my sim card for a new one just in case, and will change back to stock 2.11.617 for a couple of days to see if that can make any difference.
Will post an update if i will have one.

Jhonys said:
Thanks for the help mate.
I can't return the device as it was bought in the states and I live in Europe at the moment.
I think I will try to change my sim card for a new one just in case, and will change back to stock 2.11.617 for a couple of days to see if that can make any difference.
Will post an update if i will have one.
Click to expand...
Click to collapse
Good luck fella, hope it all works out for you. With it being bought in the states would the band frequency of the device make a difference? Just spitballing there. Good luck..

dladz said:
Good luck fella, hope it all works out for you. With it being bought in the states would the band frequency of the device make a difference? Just spitballing there. Good luck..
Click to expand...
Click to collapse
Yes it would. He probably bought a cdma and has to have the correct bandwidths unlocked.
Sent from a stolen (and crap) HTC M9

shivadow said:
Yes it would. He probably bought a cdma and has to have the correct bandwidths unlocked.
Sent from a stolen (and crap) HTC M9
Click to expand...
Click to collapse
Then that would make sense.

No data during call after oreo update

Hello. I'm hoping that someone can help me out. I have a Verizon note 8 that i use on straight talk for the longest it never would update to oreo but then i cracked the screen and purchased another used verizon note 8 from ebay. It came to me with a cricket sim card in it. I turned it on and connected it to wifi just to check it out before i transferred anything and it immediately wanted to update so i let it and it updated to oreo. I swapped over my ST sim into the new phone and stuck the cricket sim into the old phone and it updated too. But now my problem is that I keep getting the message that data is unavailable during calls. When i check the settings it says i am on CDMA/EVEDO/GSM/WCDMA. And there is no option to edit my APN. If i click on the mobile network i have the option for LTE/3G/2G but if i choose this nothing works and i have no option to go back to the CDMA/EVEDO/GSM/WCDMA and thus have to do a factory reset. I have tried texting APN to 611611 but it states my APN is already setup. I called tech support for ST and they told me to call back from another phone which i cant do until this evening when i get off work. So i thought in the mean time i would reach out to the real pro's on here and see if anyone else has had this issue. Did i mess up by updating with the cricket SIM inserted? Or could it be that i just didnt call straight talk when i swapped phones? i just took the sim card out of one phone and stuck it in the other. I really appreciate any advice anyone may have. Oh and I've tried finding the settings for HD calling to enable them, not there.
Thanks,
Amy

I'm having this same issue with my Verizon branded note 8 that I manually updated to Oreo. I called my carried, Red Pocket and they stated that this is enabled for my account. In Oreo the hidden menus seem to be disabled and I've tried other things. I may have to see if I can go back to Nougat. The dialer hidden menu I tried was *#2683662#. On the Verizon forums, other were able to get to the menu using *#4636# and enable VoLTE but that seems to be disabled for me. I tested from my coworkers note 8 and it seems to work fine on their phone.

sixtythreechevy said:
I'm having this same issue with my Verizon branded note 8 that I manually updated to Oreo. I called my carried, Red Pocket and they stated that this is enabled for my account. In Oreo the hidden menus seem to be disabled and I've tried other things. I may have to see if I can go back to Nougat. The dialer hidden menu I tried was *#2683662#. On the Verizon forums, other were able to get to the menu using *#4636# and enable VoLTE but that seems to be disabled for me. I tested from my coworkers note 8 and it seems to work fine on their phone.
Click to expand...
Click to collapse
I reflashed CRID and the CSC but my Service Provider SW ver. still says VZW/XAA/VZW. Does anyone know how to fix this?

Has anyone figured this out? I am having this very issue and Straight Talk has no clue what I am talking about.

I found this on the Samsung website and it looks promising but nothing has changed. I was able to see that the radiobutton/checkbox for LTE Enhanced is checked.
To enable HD Calling, download Shortcut Master (Secret Codes) Lite from developer vndnguyen. You will need to find the apk as it does not appear to be in the play store any longer.
1) From the option menu located in the upper right hand corner, choose Search.
2) There is a search field at the bottom of the screen. Type lte then hit the Search key.
3) Scroll down to Mobile Networks. Choose the one that show EnhancedLteServices. Then click Launch. Then click the box to enable HD Calling.
I was also able to set the APN settings to Bearer: unspecified using Shortcut Master lite but this made no difference whatsoever.
Finally, you don't need to do a factory reset each time you go from CDMA/EVEDO/GSM/WCDMA to LTE/3G/2G (auto connect), simply search in settings for reset network and then reset the network settings and reboot.

I was able to get the SIM card trick to work for me on my Note 8 as well. I have redpocket and prior to doing the sim card trick I did not have VoLTE. Now I do. It's too bad that this is majorly inconvenient and it won't stick after a reboot, by the sounds of it. I haven't tried yet. I may just tape the sim to the back of my phone or inside my case. Also, on my Note 8 prior to this, I was seeing vzw/xaa/vzw and now it has the vzw/vzw/vzw CSC with the RP sim in. I'm hoping that there is another way to fix this but at least I have a work around.

I updated to Oreo on my verizon note 8.
I dont have any options for advanced HD Calling, Wifi calling.
When I go to ims settings it says denied.
Any ideas

dpoverlord said:
I updated to Oreo on my verizon note 8.
I dont have any options for advanced HD Calling, Wifi calling.
When I go to ims settings it says denied.
Any ideas
Click to expand...
Click to collapse
I answered you on the other thread just so know..

Not Registered to Network?

Today I lost my ability to make phone calls or do anything with my phone away from WIFI.
If I tried to make a phone call, I'd get a "Not Registered to Network" error message.
I can still do WIFI calling but nothing else away from WIFI connection.
I then went into network settings and chose "manual" for network operators. I was able to restore texting and calling. But I have no data. The options that I see from the scan after choosing "choose network operators manually" are 3-5 choices and they all read "Home". Some of these options give me error messages and others gives "Registered to network" - which then lets me call and text message.
So far I have tried rebooting. Taking out the sim tray and placing the sim card back in. I have tried resetting network settings. I have tried resetting APN to default.
Anyone know of a fix for this Samsung message occurring on the A70?
I am trying to do what I can to avoid resetting to factory defaults.
Thanks.

Others things I have tried:
Placing sim card in the other tray.
Making sure my sim card works in another phone. (It does.)

I fixed the issue.
Restoring APN to defaults or resetting APN, does NOT work, apparently.
I had to manually create and save an APN and enter the appropriate data, as instructed by my carrier's website.
The key data entry was probably adding a website (fake example: "t-mobile.com") to the "APN" entry, which was blank in the default APN that my Samsung was using. I wonder what happened there.

106IFA said:
I fixed the issue.
Restoring APN to defaults or resetting APN, does NOT work, apparently.
I had to manually create and save an APN and enter the appropriate data, as instructed by my carrier's website.
The key data entry was probably adding a website (fake example: "t-mobile.com") to the "APN" entry, which was blank in the default APN that my Samsung was using. I wonder what happened there.
Click to expand...
Click to collapse
Last week an earthquake has occured at Istanbul (5.8) and all the gsm carriers stopped working for hours at whole country. That was interesting. And when you tried to call someone, phone were showing a dialog which was shown to you. And also as you said, peole had to use wifi to call someone via WhatsApp etc.
So, I think the problem you lived may be your gsm carrier's issue and probably they fixed it while you were trying to fix it yourself.

y.erenbektas said:
Last week an earthquake has occured at Istanbul (5.8) and all the gsm carriers stopped working for hours at whole country. That was interesting. And when you tried to call someone, phone were showing a dialog which was shown to you. And also as you said, peole had to use wifi to call someone via WhatsApp etc.
So, I think the problem you lived may be your gsm carrier's issue and probably they fixed it while you were trying to fix it yourself.
Click to expand...
Click to collapse
No. The notion of an outage of service occurred to me but ultimately the fact was my sim card worked just fine in my other phone.
The problem and fix had everything to do with the APN file. I'm just wondering why that APN would change all of sudden.
What I've read about Samsung phones is that this "Not registered to network" is a common problem.
I hope this thread will be useful to someone in the future.

Sprint G8 APN Greyed Out

I recently got this phone and things are working fine except I can't add my carriers APN to the phone for mobile data. The only option is greyed out and there is no button to add another. I'm not quite sure what to do.

Alvinu said:
I recently got this phone and things are working fine except I can't add my carriers APN to the phone for mobile data. The only option is greyed out and there is no button to add another. I'm not quite sure what to do.
Click to expand...
Click to collapse
With your sim in, dial ##3282# then go to apn settings , 3 buttons at the top right, and reset to default. Try a few times in areas with better connection if it doesn't work. It should work the first time though

antintin said:
With your sim in, dial ##3282# then go to apn settings , 3 buttons at the top right, and reset to default. Try a few times in areas with better connection if it doesn't work. It should work the first time though
Click to expand...
Click to collapse
I've done this but it does not seem to work. I'm using a local carrier from a not very large country so I don't think they have any auto APN settings on their network. When looking it up on their website the only option is to add the APN settings manually which looks to be impossible sadly.

Alvinu said:
I've done this but it does not seem to work. I'm using a local carrier from a not very large country so I don't think they have any auto APN settings on their network. When looking it up on their website the only option is to add the APN settings manually which looks to be impossible sadly.
Click to expand...
Click to collapse
Your only option is to contact Sprint and ask them for a service code. That is the code you need when you click edit on different settings in that menu. Another user had this problem and ended up returning the phone

Same thing for me too. Can anyone please come up with a solution for this. Had the same issue with the leaked firmware too and had to downgrade to Pie to get data back.

antintin said:
Your only option is to contact Sprint and ask them for a service code. That is the code you need when you click edit on different settings in that menu. Another user had this problem and ended up returning the phone
Click to expand...
Click to collapse
I might just end up returning it. I was wondering if root is ever achieved on this phone would there be a way to then freely access the settings?

Bought 5 of these unlocked LG G8 phones for families in Laos and the update basically broke them. Now I can't get help from LG or Sprint. WTF...never again with both of these two companies. What a waste of my time and money, Grrrr.

I have the same problem. Can't edit the APN in Setting to get it to work. But when I go to ##data# and go to APN Setting and try to edit it demands my Service Code which I randomly entered 000000 and it opened for edit !! But most things are un-editable so that did not work for me. I.e I can edit user name, password, authentication, APN NI and PDN Type but I can't edit the APN to change it to my carriers "#777". Any ideas?
P.S. My device is actually sprint locked, but I'm using an unlocking electronic chip to make it work on my carrier

Update
This was brought up on the Sprint forum and a representative states, "We are only responsible for unlocking the device, not getting the APNs to unlock. You can contact the carrier you are trying to activate the device on or contact LG" as shown here. There was another post on the LG forum where an LG representative says to contact Sprint or the other carrier because the problem can only be resolved by the carrier here.
So currently Sprint and LG are passing the blame onto each other. This is sad to hear because this is the only disappointment I have in my purchase so far. Maybe if more of us comment on the issue to both companies we can find out which one is really at fault and get them to issue a fix?

I have the unlocked Sprint variant of this phone on ATT and my APN settings are also locked. My APN settings got messed up after this last update and once during a factory default. I fixed the APN settings for ATT doing the below steps.
Do the ##data# code
Then go to APN
Then on the top right corner of the screen hit the three little dots
Then hit reset to defaults
Next restart the phone
After that mobile data and mms started working. Hope this helps.

Spartan F8 said:
I have the unlocked Sprint variant of this phone on ATT and my APN settings are also locked. My APN settings got messed up after this last update and once during a factory default. I fixed the APN settings for ATT doing the below steps.
Do the ##data# code
Then go to APN
Then on the top right corner of the screen hit the three little dots
Then hit reset to defaults
Next restart the phone
After that mobile data and mms started working. Hope this helps.
Click to expand...
Click to collapse
Well we already had this but some people don't get auto populated apns

Update..
I tried deleting all APNs from ##DATA# and now the 3G symbol appears briefly for a second and then disapears every couple of minutes.

fwz247 said:
Update..
I tried deleting all APNs from ##DATA# and now the 3G symbol appears briefly for a second and then disappears every couple of minutes.
Click to expand...
Click to collapse
check the sprint community forum, there is a moderator that can help you get your service code, once you have this, you can make changes to your apn (I don't think you can add a new APN though) The update screwed up this apn badly, sadly lg and sprint are just passing the blame around

acekid109 said:
check the sprint community forum, there is a moderator that can help you get your service code, once you have this, you can make changes to your apn (I don't think you can add a new APN though) The update screwed up this apn badly, sadly lg and sprint are just passing the blame around
Click to expand...
Click to collapse
I got in contact with him through pm. Sadly he said the method he previously suggested didn't work.

acekid109 said:
check the sprint community forum, there is a moderator that can help you get your service code, once you have this, you can make changes to your apn (I don't think you can add a new APN though) The update screwed up this apn badly, sadly lg and sprint are just passing the blame around
Click to expand...
Click to collapse
I don't think they would provide service code for locked phones!

fwz247 said:
I don't think they would provide service code for locked phones!
Click to expand...
Click to collapse
The phones are unlocked, even with service code, you can't add a new apn, you can only edit some parts of the existing ones.

So.. is there a chance in the near future or what?!

fwz247 said:
So.. is there a chance in the near future or what?!
Click to expand...
Click to collapse
Not really. But resetting to default should help in most cases

FIX
So I continued searching and there is an adb fix that forces the "Add APN" activity. Enable ADB debugging and then type
Code:
adb shell am start -a android.intent.action.INSERT content://telephony/carriers --ei simId -1
This was discovered by xda member deskjet390 here. I used an app that a member named miji2 on another forum created that does this on device here. I also think I should link the website that I found all this information on as they're the reason for all of this so here.

Alvinu said:
So I continued searching and there is an adb fix that forces the "Add APN" activity. Enable ADB debugging and then type This was discovered by xda member deskjet390 here. I used an app that a member named miji2 on another forum created that does this on device here. I also think I should link the website that I found all this information on as they're the reason for all of this so here.
Click to expand...
Click to collapse
It's still greyed out

Question Out going calls - Resolved.

I can't seem to call anyone from my contacts or otherwise. I just get a call ended prompt as soon as I call someone.
It doesn't happen when the caller on the other end is with the same network operator as I. Also, the helpline number for my operator when called, tells me that the number doesn't exist dumbfounded to say the least.
I am on the global 12.5.2.0 (RKHMIXM) ROM.
All worked well till yesterday btw.
I have tried the following:
1. Changing network preferences from 2g all the way to 5g.
2. Clearing all data on Phone and Phone services via app settings.
3. Tried calling with wi-fi off.
4. Tried calling with cellular data off.
5. Tried going into airplane mode and reconnecting to my network operator.
6. Rebooting the phone.
7. Turning off the phone and then restarting.
Any help would be highly appreciated.
Thank you.
Regards,
SAN

Have you done any portability application to another network with the same number maybe? It's probably your network provider and not the phone. Of course you can factory reset and check again.
Call them again so you speak with another representative and check again your number and maybe reset its network settings.
Finally what will solve it for sure is to contact them and disconnect the number and then reconnect it but this is complicated.

nikosrs4 said:
Have you done any portability application to another network with the same number maybe? It's probably your network provider and not the phone. Of course you can factory reset and check again.
Call them again so you speak with another representative and check again your number and maybe reset its network settings.
Finally what will solve it for sure is to contact them and disconnect the number and then reconnect it but this is complicated.
Click to expand...
Click to collapse
I don't want to factory reset tbh, I will lose all my app settings and security camera settings, it's a pita setting those up.
No to portability from another network. I will try calling them from a landline tomorrow and if not try getting a new SIM card since mine is pretty old.

if google phone dialer settings assisted dialing make sure correct country is displayed if it is turn it off and try placing a call then it should work and then you can re-enable it.

Bumbola said:
I don't want to factory reset tbh, I will lose all my app settings and security camera settings, it's a pita setting those up.
No to portability from another network. I will try calling them from a landline tomorrow and if not try getting a new SIM card since mine is pretty old.
Click to expand...
Click to collapse
Second update. It resolved itself. Started today and got resolved by itself.
So I am definitely thinking it was a network issue after all. Thank you for your prompt response, highly appreciated.

jefffrom said:
if google phone dialer settings assisted dialing make sure correct country is displayed if it is turn it off and try placing a call then it should work and then you can re-enable it.
Click to expand...
Click to collapse
It was on. Shows detect automatically but doesn't show the name of my country. But it seems to have been an operator issue at their back end. Resolved itself.