Question Defect in screen coating? - Google Pixel 6 Pro

Anybody else had this?
Went to apply a screen protector today and when I wiped the screen with the alcohol wipe I could see clearly 2 small, and I mean small circles about halfway up the screen. Initially thought it was a couple of water marks or something sticky but it wasn't
Can't feel them on the surface and looking under the light they look almost like when you get a spec of dust under an applied screen protector. EE replacing tomorrow as it's within 14 days but can't see this as a common fault after having a quick Google.
Hope it's just a one off manufacturing fault but worth a check. So hard to see but if you steam the screen up with your breath you will see them.
Tried to show the circles in the attached, one breathed on, the other normal.

Looks like dust got in between the glass and screen when they were putting it together.

Related

Invisible Shield

Hi, I applied my Invisible Shield to my Desire last night, and even tho I followed the description described, I got some bubbles, they aren't very big, but there are like 10-15 bubbles around the screen, I've heard the bubbles should disepear after 3-5 days, is that true?
And I still haven't tried to turn on the device yet, just a bit afraid if my screen will be broken when that "sponge" is still inside those bubbles and the device is on and im when im using it and probably will be touching those bubbles sometimes, anyone that can tell me for sure if this is true or not?
I applied one and it was damned awful. Too tacky for a touch screen device. All the bubbles disappear but you'll still have small artefacts under the film that will drive you crazy the whole time it's there. Even if you laid it on perfectly there will be a strange rainbow effect on places.
I complained and they sent me a new one, but I have yet to apply it now after almost a month. The material the phone is made of doesn't seem to scratch and the screen is flawless.
Okay, well I just wanna give it a try and see how it is, but you dont think there's any danger with the sponge inside the bubbles even when I use the phone then?
I tried one for my Milestone when I got that. I ended up with a few specs of dust under the cover that I couldn't get rid of.
Ended up trashing the thing, waste of time and money.
Flawless Screen!
Aitese said:
I applied one and it was damned awful. Too tacky for a touch screen device. All the bubbles disappear but you'll still have small artefacts under the film that will drive you crazy the whole time it's there. Even if you laid it on perfectly there will be a strange rainbow effect on places.
I complained and they sent me a new one, but I have yet to apply it now after almost a month. The material the phone is made of doesn't seem to scratch and the screen is flawless.
Click to expand...
Click to collapse
Yes thats true, to be honest I don't think you'll need a screen protector for the Desire, check this guy out: ( http://www.scratchdesire.de/ ) you can clearly see almost nothing happens to the screen (except tha fact that poor guy has dropped his phone and broke the whole thing)....although I must admit, the only thing that bothers me (and made me think of getting a screen protector) with the screen is the finger marks left on it,,regardless of how clean your fingers are it will leave a greasy pattern on the screen.
Aitese, actually it's how you manage to put it on the device. I can say mine is ... AMAZING no artifacts, no trouble using it. Feeling better for having protection.
As for bubbles - the big ones should be taken out as soon as you put it on the screen. The small ones disappear in a few days or a bit wearing in the pocket. You can turn on the device mere 15 mins after fully positioning the invisible shield, but it would have some weird colors, because it will still be wet under the protector. This would disappear in a day or two tops. (next morning for me).
Also having the invisible shield saved my device from a biiig fat scratch on the back
unrealnet said:
Aitese, actually it's how you manage to put it on the device. I can say mine is ... AMAZING no artifacts, no trouble using it. Feeling better for having protection.
Click to expand...
Click to collapse
I applied mine perfectly. I've used the product before on my mp3 players in the past. I apply it in the bathroom after leaving the shower running, takes all the dust particles out of the air. I also wash my hand. There was no dust or particles under the film, but the film itself must be FLAWLESS, which in most cases it isn't. If you feel your touch responsiveness is the same with the skin on then good for you, but for me it causes too much friction to be a functional touch screen cover.
Christoffer91 said:
Hi, I applied my Invisible Shield to my Desire last night, and even tho I followed the description described, I got some bubbles, they aren't very big, but there are like 10-15 bubbles around the screen, I've heard the bubbles should disepear after 3-5 days, is that true?
And I still haven't tried to turn on the device yet, just a bit afraid if my screen will be broken when that "sponge" is still inside those bubbles and the device is on and im when im using it and probably will be touching those bubbles sometimes, anyone that can tell me for sure if this is true or not?
Click to expand...
Click to collapse
I'm in the same case, applied it yesterday, looks a lot better today... hopefully the very few left bubbles will be gone in a few days
Thanks for all the replies, I will try it for a few days now and see if its ok to have on. Atm I dont really notice the bubbles while the screen/light is on, but I hope its gone in a few days anyway

AMOLED screen cleaning

I had a weird problem...
I clean my screen regulary within few days, always with my t-shirt or screen cloth.But always when i breath hot air i get this bubbles, which I can feel under my nails but whitin a 2 seconds the screen comes back to normal, and I can't feel or see them until the screen is pretty dirty...
This bubbles must be from the fat on our fingers and sweat....
I tried with LCD cleaner spray and it didn't solve my problem even if I scratch it down with my nails, it can't go off...Pissed
Does anyone has similar problems?
woah dude!
If there hasn't been some kinda film/screen protector put on that you don't know about, I'd be returning that quick smart.
Well, i talked to SiMobil, which is working under vodafone here in Slovenia, and they said that this will probably look as my foult... :-(
I hope they'll help me, rather than returning it as working...

Screen Issues - Blistering?

Hi all
I have had my Galaxy Nexus for near to 5 months now and it appears to have developed an unusual fault on the screen. I have been contemplating taking in in for repair/replacement for a while now after the screen has a single dead pixel, but a few days ago I noticed that I have what appears to be two blisters or bubbles in the screen just below the top surface. I don't have a screen protector so I'm not being dim.
I have cleaned the screen several times with the usual screen cleaning products as well as car polish and a tiny bit of T-Cut, all of which have made no difference at all. I am also certain that it is not a scratch or other mark as when the screen gets greasy you can clearly see the smudges across the mark which wouldn't happen if it was a scratch or the like.
I have attached a few photos of the mark, which I have circled to identify. Thanks for reading this I would like to know if anyone else has encountered this sort of issue before or whether this is a case of me being pedantic. My concern is that i don't want to send the phone in for repair/replacement for a few weeks to a month without me being certain that it will get fixed and the whole ordeal to be for nothing.
Again many thank in advance for your help and advice.
James

Question Got some permanent stains on the Display

Hey everbody,
I got some stains on the display that cannot be removed any more. If you move over them with the finger tip, you can feel a unevenness down. I have no idea where they could have been from.
What do u guys think. Im usually really careful with my smartphone.
I am by no means an expert first and foremost.
But when I have something I can't get off my glasses with regular cleaning, I will use some toothpaste and a soft microfiber cloth and that has just the right abrasiveness to get whatever is on my glasses off them. Granted there's more cleaning involved but it works for me
spart0n said:
I am by no means an expert first and foremost.
But when I have something I can't get off my glasses with regular cleaning, I will use some toothpaste and a soft microfiber cloth and that has just the right abrasiveness to get whatever is on my glasses off them. Granted there's more cleaning involved but it works for me
Click to expand...
Click to collapse
Thanks mate. But im pretty sure these are tiny "holes" in the top layer of the display.
xflowy said:
What do u guys think. Im usually really careful with my smartphone.
Click to expand...
Click to collapse
I think that you have not been careful enough and somehow damaged your display. It's possible that you only damaged the oleophobic coating, and not the underlying glass (should be easy to tell by looking at the display when it's ON - do the pixels underneath the damage still work?).
There is no other explanation to this, at least not from the looks of it (since you talk about "a[sic] unevenness down" - implying not superficial stains, but serious damage). There are extremely rare instances where displays damage themselves ("spontaneous shatter") but that is another matter entirely and has nothing to do with your - apparent - circular damages (since those lead to the shatter of the entire tempered glass). I'd wager either fire or acid or something else destructive happened here, but only you can tell.
Fire damage leaves a distinctive mark
Gorilla Glas Victus has a 6-7 on Mohs scale of hardness, you can pick whatever might have been your problem:
I have the same issue, appeared two days ago. I have one small one that looks the same as your small ones, On mine the mark is under the top glass, it almost looks like dust under an applied screen protector. If I look at it at 180 deg for the mark I can't see it at all, not until i move about 5 deg off 180, then at about a 45 deg angle it dissapears again.
To me that very big one looks like damage to the top surface, then the others look like they are below the glass
did you possibly get alcohol on the screen that dried up? I have something similar that happened to my screen and the only thing I can remember that possibly got on my screen was alcohol. I woke up the next day and noticed the spots on my phone but only when the screen is off
bolo808 said:
did you possibly get alcohol on the screen that dried up? I have something similar that happened to my screen and the only thing I can remember that possibly got on my screen was alcohol. I woke up the next day and noticed the spots on my phone but only when the screen is off
Click to expand...
Click to collapse
Alcohol is bad for the phone's display because it'll heat up the display and the glue inside will lose its stickiness. This causes the display to fall out or some damages like this cause the display to burn inside and show like this!
@randylahey786 Why in all heavens should alcohol heat up the display unless you burn it on the display/phone ? ..... and just for the record: i have been using isopropanol since ages to clean glasses, binoculars and, yes, also smartphone displays. BTW the nice tabs provided with many display protectors for cleaning the display are just alcohol swabs as well.....
danw_oz said:
I have the same issue, appeared two days ago. I have one small one that looks the same as your small ones, On mine the mark is under the top glass, it almost looks like dust under an applied screen protector. If I look at it at 180 deg for the mark I can't see it at all, not until i move about 5 deg off 180, then at about a 45 deg angle it dissapears again.
To me that very big one looks like damage to the top surface, then the others look like they are below the glass
Click to expand...
Click to collapse
can u upload a photo of yours?
bolo808 said:
did you possibly get alcohol on the screen that dried up? I have something similar that happened to my screen and the only thing I can remember that possibly got on my screen was alcohol. I woke up the next day and noticed the spots on my phone but only when the screen is off
Click to expand...
Click to collapse
Since i dont trink alcohol thats pretty unlikely, but yea, sth must have spilled over there but i have no idea what tbh.
s3axel said:
@randylahey786 Why in all heavens should alcohol heat up the display unless you burn it on the display/phone ? ..... and just for the record: i have been using isopropanol since ages to clean glasses, binoculars and, yes, also smartphone displays. BTW the nice tabs provided with many display protectors for cleaning the display are just alcohol swabs as well.....
Click to expand...
Click to collapse
I have seen issues with some people who have used sanitizer to clean the display and the display came out! Sanitizer contains alcohol in it, also isopropanol comes as a cleaning liquid especially for phones so they would've tested it but sanitizer or alcohol drinks are worst!
randylahey786 said:
I have seen issues with some people who have used sanitizer to clean the display and the display came out! Sanitizer contains alcohol in it, also isopropanol comes as a cleaning liquid especially for phones so they would've tested it but sanitizer or alcohol drinks are worst!
Click to expand...
Click to collapse
I agree, as you never know what stuff is included in those sanitizers and of course alcoholic drinks may include sugar and other ingredients that could leave residue on the screen after drying out.
I always get pure isopropanol for cleaning purposes, this way I know it's safe to use
Quite a few people on r/GooglePixel have had the same issue upon release - it's been speculated that it's something to do with the oleophobic coating not adhering to the glass & is a manufacturing fault.
I would contact Google and see if they will replace the device for you as it will probably get worse over time.
it looks like your oleophobic coating has been removed. Can you post some different photos? Do you have another smartphone you can add to the photo? Your display looks very dull (but it could be the photo).
I recommend the toothpaste and micro fiber trick the other comment suggested. then grab some oleophobic spray and coat your screen again. It takes 2 or 3 coatings to get it even but it works well. Unfortunately coating isn't covered in Google's Official Warranty (it says its not on their website). There's a good oleophobic brand that many people use and they swear by it but I forget the name.
But I would get the display even and unform first before doing anything - maybe even using a polisher tool with a really soft brush. Someone did this on reddit on their 6 Pro a few months ago to remove scratches and it worked really well.
I would also try to get as many reddit and xda posts as you can and document them, then contact Google and see what they can do. Also maybe try going to your nearest UbreakIfixit - see what they say? They see hundreds of different phones a day. But there seems to be over 15 posts on reddit that shows the same type of "Spotting" or "blotches" that appear on the 6 / 6 Pro. Not sure what exactly is going on there but some have gotten their devices replaced if I remember correctly (but others were told to kick rocks by google support, so make sure you prepare yourself before calling).
xflowy said:
can u upload a photo of yours?
Since i dont trink alcohol thats pretty unlikely, but yea, sth must have spilled over there but i have no idea what tbh.
Click to expand...
Click to collapse
Sorry missed you asking this question, will need to find a camera to take the photo
randylahey786 said:
I have seen issues with some people who have used sanitizer to clean the display and the display came out! Sanitizer contains alcohol in it, also isopropanol comes as a cleaning liquid especially for phones so they would've tested it but sanitizer or alcohol drinks are worst!
Click to expand...
Click to collapse
Neither sanitizer nor alcohol belong on a display. If people damage their phones on purpose or through the sheer act of incompetence, Google is hardly at fault... a phones display should only be cleaned with a fine microfiber cloth - and if the display is too dirty, only a special display cleaner should be used. Even that however should never be DIRECTLY applied to the display, but only used on a microfiber cloth again, which is then used in a slightly wet state to clean the display.
Since I know people, and people do stuff like that (smashing glasses cleaning cloth drenched in alcohol, sanitizer or something like that onto their phones), it's hard to judge/evaluate these threads here. Often it just seems like something that can easily be caused by a user, and is probably not a hardware issue.
xflowy said:
Hey everbody,
I got some stains on the display that cannot be removed any more. If you move over them with the finger tip, you can feel a unevenness down. I have no idea where they could have been from.
What do u guys think. Im usually really careful with my smartphone.
Click to expand...
Click to collapse
any update on this?
Alekos said:
any update on this?
Click to expand...
Click to collapse
what u mean? the stains are not removable. the coating seems to be gone at this area. i didnt try the suggestion yet to completely redo the coating
xflowy said:
what u mean? the stains are not removable. the coating seems to be gone at this area. i didnt try the suggestion yet to completely redo the coating
Click to expand...
Click to collapse
was wondering if you tried google support at all, just to see what they would say. there's other instances of "blotching" on reddit on the Google Pixel forum. Do you know how it might have happened now that its been a few more days>?
xflowy said:
Hey everbody,
I got some stains on the display that cannot be removed any more. If you move over them with the finger tip, you can feel a unevenness down. I have no idea where they could have been from.
What do u guys think. Im usually really careful with my smartphone.
You have touch these screen with something containing parfum
Click to expand...
Click to collapse
Same issue. It was caused by dripping some salsa on the screen at a restaurant and didn't notice it right away. First time I've ever had anything like this happen to a phone screen.

General Replace your screen protector if there's air beneath it!

Couple months ago air got between the inner screen protector and the screen along the crease like we've all seen before by other Fold 3 owners.
When I opened the Fold today I noticed a few dead pixels right in the middle of the inner screen. Closing and opening it again apparently killed the whole screen along the crease. The left side is still working, right side is completely dead.
I think the screen suffered a lot when opening the Fold. The screen protector probably moved a little bit every time I opened it and created some kind of pressure to the screen because of the air underneath. At least that's my explanation for it.
So if you've got air beneath your screen protector, replace it before your Fold ends like mine..
When mine started to peel out, I've just taken it out completely. I've assumed it's safer that way, so e.g. sand does not get between the protector and the screen.
It's ca month I'm using it without protector and all works great so far (also there are videos on YT saying that screen presents better without it, but nonetheless I would not remove it unless it peels out)
medikoo said:
When mine started to peel out, I've just taken it out completely. I've assumed it's safer that way, so e.g. sand does not get between the protector and the screen.
It's ca month I'm using it without protector and all works great so far (also there are videos on YT saying that screen presents better without it, but nonetheless I would not remove it unless it peels out)
Click to expand...
Click to collapse
I read that you loose warranty if you remove it, that's why I didnt do it. Now that I have to send it in I don't want to risk Samsung rejecting it because I peeled it off, you know.
There's also no official store close to where I live where I could have replaced the screen protector.
Taking mine in on Monday as I started to get an air gap at the bottom of the hinge... Hope it holds out until then
I got mine in mint condition from Swappa and it had the inner screen protector with no issues but after about a month of heavy use it started coming up at the bottom in the crease so I just removed it because it was getting hair and pocket lint under it and making the screen look bad. So far months later I've had zero issues.
Considering I got this second hand, I never expected a warranty anyway so if anything were to happen I plan on either trading it in for something else or paying for a repair at a local shop or do it myself (I own my computer repair business and I could probably figure it out)
HeyHooBanana said:
Couple months ago air got between the inner screen protector and the screen along the crease like we've all seen before by other Fold 3 owners.
When I opened the Fold today I noticed a few dead pixels right in the middle of the inner screen. Closing and opening it again apparently killed the whole screen along the crease. The left side is still working, right side is completely dead.
I think the screen suffered a lot when opening the Fold. The screen protector probably moved a little bit every time I opened it and created some kind of pressure to the screen because of the air underneath. At least that's my explanation for it.
So if you've got air beneath your screen protector, replace it before your Fold ends like mine..
Click to expand...
Click to collapse
wow! same exact thing happened to mine! looks identical! Had to tell samsung it happened out of nowhere im waiting on the RMA to return now> Thank you i was using a skinomi and yup air under the screen. you saved me future headache my friend thanks!

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