Develop Bugs

Weird Market Problems on Desire

Just got my HTC Desire today and everything is working fine apart from the android market. I have 3 problems:
1) I don't have the paid apps tab only top free and just in. I can see paid apps within the just in section, but not top paid apps.
2) When I clock on the install button I get a blank screen with just the background gui showing for at least 10-20 seconds before the confirmation screen that shows what permissions the app needs is finally shown.
3) Apps install correctly however they never get removed from the "currently downloading" list in the Downloads section of the android market.
I got the phone through virgin mobile and I am currently using a t-mobile sim in it. I have tried doing a factory reset which didn't solve the problem.
Anyone had any similar issues?
Liam

Please search before posting.
Your problems will be solved by removing t-mobile content lock. It can be done through their website or by calling customer service.
One problem will remain though: so far no one can see copy-protected apps because market is not recognizing our build number. It should be solved soon though.

Hi,
The phone actually came from Virgin Mobile, but for the moment I am using my old T-Mobile sim which used to be in my G1 which didn't have any problems with the market. I seem to remember de-activating the content lock when I used the browser for the first time on my g1.

I just checked on my t-mobile account details and I definitely have the content lock turned off.
I still have the same problem with the market, i.e. I get about 20 seconds of blank screen after clicking install before the permission confirmation details come up.
And after an app is installed it still shows in the download section as installing with the grey progress bar and doesn't disappear unless I go to the settings/Applications and clear the cache in download manager, market and force close the market app.
Anyone have any similar problems? I have done a full factory reset three times, still the same problems.
Liam

I just got mine, its a open one unbranded. I can neither connect to gtalk or download apps, both hang. I have read similar problems for the Droid, but the fixes dont work for me.

Also can you connect the device to the internet via the PC, like windows mobile ?

That's odd. My problems were solved by removing content lock.
Does the same thing happen on WiFi? Did you try to restart the device?
Regarding PC to phone tethering, it's not possible over USB. There are guides on how to do it over WiFi though.

Its the same for me : confirmed that content lock is off.
and still have this problem.
On Tmobile, upgraded from G1, same sim.
I get this on wifi or not.
If I restart the device, the Market Place states its installed correctly (like it should do). But installing another shows the same problem.
I've done a Factory Reset via the menu and that did solve it.
And I've just phoned tmo tech support, and they recommend resetting via fastboot.
I'll give that a go later, and post back the results.
Any other ideas?

Its really weird. Yesterday at a different wifi location it worked fine. But again its not working in work. I assume then the downloads are being blocked by the service provider, or the router.
Thats really crap you cannot connect to the internet via the USB cable like in windows mobile. I cant get my data service working either - so in work I have to work.

ok, I did a clear storage from the fastboot menu, I assumed that what he meant, had no effect.
but figured it out!!!!!!
its my gmail/Google account thats the problem! if I reset the phone and created a new account it works fine. log back in as me, bang. back as previously created new account, fine.
1. is this the same for other people?
2. the people who are having this problem, are you all previous Android users?
3. if so, what phone? me was G1.
I will have to raise a bug with android or google on this.
I now also have to ring back tmo and tell them this info, as I'm guessing by his language he want to take the phone back in.
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk

PauloJ5 said:
Its really weird. Yesterday at a different wifi location it worked fine. But again its not working in work. I assume then the downloads are being blocked by the service provider, or the router.
Thats really crap you cannot connect to the internet via the USB cable like in windows mobile. I cant get my data service working either - so in work I have to work.
Click to expand...
Click to collapse
Beware that while most apps like gmail, calendar, contacts, etc work using port 80 (HTTP), both google talk and android market use different ports.
In my school network I can't connect to gtalk or download from market because they block those ports on the firewall.

I previously had a g1 and think the problems I was having had something to do with my gmail account but it seemed to resolve itself after several factory resets.
I am not convinced that the factory reset was what fixed it, I just think it needed a bit of time to sort itself out.
I wonder if having a new device with the same gmail account causes the issue and it takes a while to recognise the new device. though that doesn't really explain the behaviour I was seeing.
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk

I cannot find a way around this.
My google account shows the slowness and install problems, a test/temp/dummy/other account does not, I do not want to change my email address!
So I have emailed Google, see where that gets me.
Anyone know/think-of any other routes?
to: [email protected]
I am having problems with the Market on my new Desire. I previously had a G1.
1. When I select Downloads tab, it takes about 10 seconds before the loading text is displayed.
2. When selecting something to install, the 1st info page with the install button is displayed but with no info/text/etc, ie only the install button, again about a 10sec wait and the info shows fine.
3. When selecting install, the security confirm page is displayed but is blank, no text or buttons, another 10secs and its displayed.
4. If I actually go to install an app, it correctly redirects me back to the last market list page. From there if I go to Downloads, after the 10sec wait, it always states "installing", even when its finished, and pushed a notification up.
I can use the app, but the market always states installing. Even hours after. These all queue up and never clear.
Only rebooting the phone clears the installing app, and correctly marks them as installed.
5. Uninstalling app cannot be completed at all. I select uninstall, and it pops up the confirmation box, but then displays a blank page, and after the 10 or so seconds, displays the "Uninstalling application" with progress bar, but never completes. Again only a reboot corrects this.
All this occurs for any app.
I have done many Factory Resets from software, and Clear Storage from Fastboot.
Interestingly, my phone works corrected with a new account, I reset the phone and instead of signing in with my usual account, I created a new one, this worked very fast and correctly. Signing back in with my normal account again showed the same problems.
Click to expand...
Click to collapse

same problem here, gone from a G1 to HTC desire not tryed to sign up with a new account simply becasue i had the xxxx.xxxgmail mail now for over 18 months and rely on it.

All I know is that the day after I got my Desire, probably about 24 hours after first turning it on (and after 4 factory resets which may have nothing to do with it) I was installing an app, which had the same problems i.e. delayed permissions screen, remaining in the download screen even after being installed succesfully, then a few minutes later I went to install another app and it was fine, no delay, suddenly I had the Top Paid apps tab and apps did not remain in the download section as still downloading. It has been fine ever since.
It seems that all of us who have this problem have had G1s previously so it must be something to do with that.

I experienced this issue with my new desire but not one with older rom. Both from T-Mobile. The funny thing was first day it was running pretty slow, could not view paid apps either but now it is much faster as it should be and paid apps have appeared too. So it's working brilliantly.

i have market problems too... i cant see many market apps, including paid apps which i bought..
it's a free desire with vodafone spain sim.

tito kastros said:
i have market problems too... i cant see may market apps, including paid apps which i bought..
it's a free desire with vodafone spain sim.
Click to expand...
Click to collapse
That's a different issue, apparently Google have not yet added the HTC Desires "fingerprint" to some kind of database that enables access to apps with copy protection, this is why some apps you have previously purchased won't show up.
Apparently this happens with all new handsets, though why Google don't get this resolved before the phones release I don't know, as it doesn't give a great experience to the end user (HTC say they sent the fingerprint well before the phone was released but google haven't processed it yet).
Hopefully this should be resolved soon. Until then I have had to extract a few of my more regularly used protected apps from my G1 with root.

But it happens to me with free apps too.

tito kastros said:
But it happens to me with free apps too.
Click to expand...
Click to collapse
Any application developer can choose to use copy protection, some free apps choose to do that.

Apps Not Automatically Updating

I'm not sure if this is an issue with the Pixel 2 XL or an Android OS bug but it's happening on my Pixel 2 XL so I'm adding here.
I have the Google Play Store app set to automatically update apps when connected to WiFi but apps are not updating. I've been connected to my home wifi for several hours and there are still apps waiting to update.
Anyone else having this issue?

jimv1983 said:
I'm not sure if this is an issue with the Pixel 2 XL or an Android OS bug but it's happening on my Pixel 2 XL so I'm adding here.
I have the Google Play Store app set to automatically update apps when connected to WiFi but apps are not updating. I've been connected to my home wifi for several hours and there are still apps waiting to update.
Anyone else having this issue?
Click to expand...
Click to collapse
I feel like it automatically downloads when on WiFi and connected to power even though there's no setting for power connected.
Sent from my Pixel 2 XL using Tapatalk

I'm having this issue too....mine doesn't auto update...even when connected to power and wifi.

I have the same problem. I've literally tried everything I could think of.

Yes! Bump! I've actually been having this problem as far back as February (at least that's around when I noticed) and had been meaning to make a thread, but hadn't gotten to it 'til now; and XDA showed this thread when I was creating so, I'll be pleading here...
I, too, FOR THE LIFE of me can't correct this...!
My setup: running Oreo 8.1 May update, rooted, Flash kernel, TWRP 3.2.1-2 custom recovery, a few Magisk modules (see sig).
Troubleshooting: rebooted, plugged phone in, allowed all permissions and ability to modify system settings, I've changed it to auto-update apps "at any time" (both mobile data & wi-fi), when updating to May patch I wiped the System partition and flashed the May Full Factory image, cleared Play Store app cache, cleared Play Store app data, uninstalled Play Store updates, Disabled Play Store - then Enabled, uninstalled Google Play Services updates / reset to factory version, and finally manually updated Google Play Services.
Anyone, any thoughts/ideas/advice?! I had hoped the last 3 months' security patch updates might fix this, but since it hasn't, my last hope is here...! :begging:
P.S. I am hoping that flashing a full factory image with the -w intact/included is not the last and only option...

simplepinoi177 said:
Yes! Bump! I've actually been having this problem as far back as February (at least that's around when I noticed) and had been meaning to make a thread, but hadn't gotten to it 'til now; and XDA showed this thread when I was creating so, I'll be pleading here...
I, too, FOR THE LIFE of me can't correct this...!
My setup: running Oreo 8.1 May update, rooted, Flash kernel, TWRP 3.2.1-2 custom recovery, a few Magisk modules (see sig).
Troubleshooting: rebooted, allowed all permissions and ability to modify system settings, I've changed it to auto-update apps "at any time" (both mobile data & wi-fi), when updating to May patch I wiped the System partition and flashed the May Full Factory image, cleared Play Store app cache, cleared Play Store app data, uninstalled Play Store updates, Disabled Play Store - then Enabled, uninstalled Google Play Services updates / reset to factory version, and finally manually updated Google Play Services.
Anyone, any thoughts/ideas/advice?! I had hoped the last 3 months' security patch updates might fix this, but since it hasn't, my last hope is here...! :begging:
P.S. I am hoping that flashing a full factory image with the -w intact/included is not the last and only option...
Click to expand...
Click to collapse
I've said it before that, for me at least, I've noticed it only auto updates when plugged in even if I have plenty of battery like greater than 50%. I'm set to auto update on WiFi only. I'll go into the app store and see I have a handful of update, plug in, and see them to start downloading.
Sent from my Pixel 2 XL using Tapatalk

EeZeEpEe said:
I've said it before that, for my at least, I've noticed it only auto updates when plugged in even if I have plenty of battery like greater than 50%. I'm set to auto update on WiFi only. I'll go into the app store and see I have a handful of update, plug in, and see them to start downloading.
Sent from my Pixel 2 XL using Tapatalk
Click to expand...
Click to collapse
I eventually noticed as well that it only updates when plugged in. I'm not sure if it has anything to do with how charged the battery is but I haven't looked too closely at that.

....yea...I've also plugged in as well, i'll edit to reflect that...
...BUT I think I'm onto something...does anyone/everyone that has this problem have Titanium Backup installed and running btw???

Same, only auto updates when plugged in...
I always have Titanium which is running normally... Awesome app!

Yea...I get that apps are really only automatically updating when plugged in. But assuming even that isn't allowing apps to automatically update....
i'm more wondering if @upperbladez and @smokeythebear3 have Titanium Backup installed; as that's what was stopping the updating the apps automatically....

simplepinoi177 said:
Yea...I get that apps are really only automatically updating when plugged in. But assuming even that isn't allowing apps to automatically update....
i'm more wondering if @upperbladez and @smokeythebear3 have Titanium Backup installed; as that's what was stopping the updating the apps automatically....
Click to expand...
Click to collapse
I do not have Titanium Backup Installed...I don't have any power saver apps either. It's really agitating

upperbladez said:
I do not have Titanium Backup Installed...I don't have any power saver apps either. It's really agitating
Click to expand...
Click to collapse
Yeah...I had really high hopes earlier as well, but found that it wasn't TB. Because there is a setting in the preferences that deals with auto-updating and it seems that, by default, it sets it to Disabled, but even after Enabling it, it hasn't gotten auto-update to work.
I had inadvertently thought it worked because, at the same time as the TB discovery, I reset to factory settings both Google Play Store and Google Play Services (as I have many times before). This seems to have the auto-update work once, but I can't get it to replicate or do it again after this first initial time. Also, it's hard to debug, troubleshoot, and test because I have to wait some time for a number of apps to need updating before I can see if it truly works or not.
I hope someone has an idea or thought that might explain why or help reach an explanation...

simplepinoi177 said:
Yeah...I had really high hopes earlier as well, but found that it wasn't TB. Because there is a setting in the preferences that deals with auto-updating and it seems that, by default, it sets it to Disabled, but even after Enabling it, it hasn't gotten auto-update to work.
I had inadvertently thought it worked because, at the same time as the TB discovery, I reset to factory settings both Google Play Store and Google Play Services (as I have many times before). This seems to have the auto-update work once, but I can't get it to replicate or do it again after this first initial time. Also, it's hard to debug, troubleshoot, and test because I have to wait some time for a number of apps to need updating before I can see if it truly works or not.
I hope someone has an idea or thought that might explain why or help reach an explanation...
Click to expand...
Click to collapse
Yeah it's so agitating?

I think I figured it out....[GUIDE] included!
I think I figured it out (at least in my case) -- but I think it's probably applicable to most any other(s) who are having the same issue...
First of all, if you have Titanium Backup, make sure to set Default auto-update app to Enabled
Go to Menu
Preferences
Go to Restoration Settings
You will find Default auto-update mode in the section; 4th on the list within that section
Go to Google Play Store App Info
Clear Cache (inside Storage)
Clear Data (also inside Storage)
Disable the app
Click OK when warned that it will "replace this app with the factory version..."
Go to Settings, Apps & Notifications, See all ### apps
At the top right, select the 3 verticle dots and select "Show system"
Find and select Google Play Services
Clear Cache
Go back to App Info (back arrow; arrow pointing left), at the top right, select the 3 vertical dots and select "Uninstall updates"
Click OK when warned that it will "replace with the factory version..."
Reboot
Download the latest Google Play Services
HERE'S one place you can find it and/or you can Google search to find other copies yourself...
Pick the newest latest version (beta if you wish to be on bleeding edge but stability not ensured)
Choose the Android 8.0+ variant
Download the "arm64 + arm" & "nodpi" one
Install the latest Google Play Services using the file you downloaded
Reboot
Go back to Google Play Services App Info (show all ### apps, show system, etc.)
Clear Cache (of Google Play Services)
Go back to "show all ### apps"
Select the drop-down menu and select Disabled
Select Google Play Store
Clear Cache and Data (of Google Play Store inside Storage)
Plug Phone to charger
Launch Google Play Store
Select the 3 stacked horizontal lines on the top left and go to Settings
Select and configure how you wish to auto-update apps
Click on Play Store version (all the way on the bottom)
After pressing OK (it'll most likely say Play Store will update soon), it may or may not begin downloading components for the Play Store. After a bit, it may or may not actually begin auto-updating...
In the few instances I've done this and on the 2 pixel 2's I have access to, the auto-updating may begin soon after (within 2 minutes), or eventually (sorry for vague description, but I had thought these steps didn't work and wasn't paying attention and after a while, I saw it auto-updating!).
Also, it still seems that it'll auto-update only while plugged in charging. That particular bug/requirement hasn't been resolved, but as this is specifically an auto-update troubleshooting thread.......
Hope this helps any/all who is having the same issue. I hope (but am doubtful) that this will work for everyone; but if it doesn't, I'd have to say that it might be something with your ROM (stock or custom), settings (system or another app interfering [As I found out TB actually might/does]), or some very unique bug because this is probably the most comprehensive app reset for Google Play. It's kind of overkill, but you might have some luck going the "last resort" route and flashing the Full Factory image in hopes it'll fix the system and app comparability issues (if that is indeed the reason...).
In the end, I hope this helps any who might be having this issue....:victory::highfive:

I have this same issue. I tried wiping Google Play cache/data and had a hell of a time getting it to show my installed apps after that. I don't have TB installed so I'm not really sure what's going on. It's a PITA having to manually update apps all the time.

corywf said:
I have this same issue. I tried wiping Google Play cache/data and had a hell of a time getting it to show my installed apps after that. I don't have TB installed so I'm not really sure what's going on. It's a PITA having to manually update apps all the time.
Click to expand...
Click to collapse
Yeah....but maybe uninstalling Google Play store (not just cache and data and actually reverting to an older version) and doing the same (sorta) towards Google Play Services is the critical difference (as shown in my guide)... Hopefully that sorts ya out...!:good:
Good luck to ya!

I'm set to auto update over WiFi, and I've never actually paid attention.. but my apps are always updated and I get the notification stating that 13 apps were updated... So it must be working on my end?
EDIT: Not sure if it would make a diff, but I am running latest DU...

Az Biker said:
I'm set to auto update over WiFi, and I've never actually paid attention.. but my apps are always updated and I get the notification stating that 13 apps were updated... So it must be working on my end?
Click to expand...
Click to collapse
Yes, that's "the dream" . For us/me, that wasn't happening -- for whatever reason; whether it was set to do it over WiFi or both mobile & WiFi.
I used to not pay attention either, until I went and checked and kept finding a list of 50+ apps needing to update and/or all these apps were outdated every 3 or so days! Then I realized I hadn't been getting that which you are experiencing... And, as @corywf as stated, it can get quite tedious and annoying having to manually "Update all" every few days just to keep all the apps up-to-date! (Curious note: I never realized how many times in a small number of days certain apps actually update; it's like every 2 days! Which is nice and good to say towards the app as the devs are continuously working on it -- Instagram, Nextdoor, and Chrome come to mind -- but certainly rather annoying when manually "keeping up") Especially when we've all experienced these things happening automatically and in the background...

I had this issue since the Feb or March update I think but since flashing the May update, apps are back to updating automatically

Tebor said:
I had this issue since the Feb or March update I think but since flashing the May update, apps are back to updating automatically
Click to expand...
Click to collapse
That's good! I believe it was around the same time I noticed the issue as well (although as said in my last post, this is usually something that is in the background and done automatically so I can only say it was around this point). I'm glad flashing the latest update worked -- I'm wondering, did you flash a Full Factory or an OTA? -- and hopefully it works for others. But, unfortunately, I had Full Factory flashed to the May update with no such luck. It took my guide (a little up above) to fix it on me and my gf's Pixel 2 (non-XL)...
Cheers! :highfive::victory::good:

Play Store stuck on "Download Pending"

OK, I"m baffled. I've looked everywhere for the solution, including all over this web site.
My SM-G960U running stock Android 9 periodically goes into a mode where it marks all app updates and other downloads as "Download Pending." After a while (measured in days) it downloads everything and goes back to normal for a while. This behavior occurs irregularly and appears to me to be unrelated to some change I made in settings. For a while, I was able to correct the problem by force-stopping the Play Store and clearing its cache, but lately, even that doesn't work. I've also tried force-stopping, clearing the cache and data; no luck. Somebody wrote on this web site "Just turn on battery saver and your apps will update." I don't see "battery saver" anywhere and "maximum power saving" mode won't even let me get to the play store. I've adjusted the apps permissions to everything on.
This time around it's been more than a week and I have 68 updates in "download pending."
Once again, I am running stock, have not attempted to root the device nor have I modified it with any ROMs. Auto-update is normally off. (I don't see the point in updating bloatware that I don't use.) However, this problem continues with it on. The problem also persists whether on cellular data or wifi and I've told the app to use either one.
Please help me solve a very frustrating problem. Thanks.

Moody Blue said:
OK, I"m baffled. I've looked everywhere for the solution, including all over this web site.
My SM-G960U running stock Android 9 periodically goes into a mode where it marks all app updates and other downloads as "Download Pending." After a while (measured in days) it downloads everything and goes back to normal for a while. This behavior occurs irregularly and appears to me to be unrelated to some change I made in settings. For a while, I was able to correct the problem by force-stopping the Play Store and clearing its cache, but lately, even that doesn't work. I've also tried force-stopping, clearing the cache and data; no luck. Somebody wrote on this web site "Just turn on battery saver and your apps will update." I don't see "battery saver" anywhere and "maximum power saving" mode won't even let me get to the play store. I've adjusted the apps permissions to everything on.
This time around it's been more than a week and I have 68 updates in "download pending."
Once again, I am running stock, have not attempted to root the device nor have I modified it with any ROMs. Auto-update is normally off. (I don't see the point in updating bloatware that I don't use.) However, this problem continues with it on. The problem also persists whether on cellular data or wifi and I've told the app to use either one.
Please help me solve a very frustrating problem. Thanks.
Click to expand...
Click to collapse
I don't think battery saving will help, actually it will limit background processes. But that guy meant by "battery saver" an option called "Medium power saving", you can find it above the "maximum power saving" in power mode menu.
I had a similar problem, sometimes when I try to download an app, it says "download pending" so I go to "my apps & games", and I press "update all" then I press "stop", then I download the app again and everything works fine...

Moody Blue said:
OK, I"m baffled. I've looked everywhere for the solution, including all over this web site.
My SM-G960U running stock Android 9 periodically goes into a mode where it marks all app updates and other downloads as "Download Pending." After a while (measured in days) it downloads everything and goes back to normal for a while. This behavior occurs irregularly and appears to me to be unrelated to some change I made in settings. For a while, I was able to correct the problem by force-stopping the Play Store and clearing its cache, but lately, even that doesn't work. I've also tried force-stopping, clearing the cache and data; no luck. Somebody wrote on this web site "Just turn on battery saver and your apps will update." I don't see "battery saver" anywhere and "maximum power saving" mode won't even let me get to the play store. I've adjusted the apps permissions to everything on.
This time around it's been more than a week and I have 68 updates in "download pending."
Once again, I am running stock, have not attempted to root the device nor have I modified it with any ROMs. Auto-update is normally off. (I don't see the point in updating bloatware that I don't use.) However, this problem continues with it on. The problem also persists whether on cellular data or wifi and I've told the app to use either one.
Please help me solve a very frustrating problem. Thanks.
Click to expand...
Click to collapse
Try clearing DATA for the play store and Google Play Services (Will probably have to log back in to Google Play)

Thanks, guys for helping. Turns out it appears to be my VPN, which was one of the first things I looked into.
Connections > More connection settings > VPN got me to a "Settings" icon which in turn allowed me to turn off "Block connections without VPN. I then turned off the VPN and the Play Store started DL-ing the updates.. Don't know why this is in device settings, rather than the app's settings, but it is.
I will work with the VPN provider to see if their app and the Play Store can play together nicely.
For the moment, at least, I'm calling this one "Solved."

Why would using a VPN prevent updating apps from the play store?

EpicSaga said:
Why would using a VPN prevent updating apps from the play store?
Click to expand...
Click to collapse
the same thing happens to me when im at work. i cant download stuff from certain places including the play store. My employers wifi is locked down and dosnt allow for google services when using a vpn. and i have tried this with PIA and the built in one

What is PIA and what is the one that is built in?

EpicSaga said:
What is PIA and what is the one that is built in?
Click to expand...
Click to collapse
PIA is Private Internet Access, ( a VPN) I had exactly the same problem with the Playstore too, could only get it to get the downloads started by turning PIA off

EpicSaga said:
What is PIA and what is the one that is built in?
Click to expand...
Click to collapse
private internet access. not built in, i pay $6.95 a month for it. rather happy with it. use it on all my devices

dave2103 said:
PIA is Private Internet Access, ( a VPN) I had exactly the same problem with the Playstore too, could only get it to get the downloads started by turning PIA off
Click to expand...
Click to collapse
My phone didn't do that running Android 8, it was after the update in Android 9. Is there any way around this? What if the Wi-Fi router used the VPN setting and the phone was just receiving that WIFI VPN signal. So the phone would not have VPN on it, would you still need to disable the VPN in the router settings to download and update apps?

Play Store completely broken while using mobile data only

The android play store is completely broken for me. It's been doing this for the last two weeks. Never had an issue before. I rarely post on XDA anymore because I never have problems with my phone and I'm tech savvy enough to troubleshoot my own stuff but I need help with this. The play store will only download apps and updates via wifi. After troubleshooting the app sometimes I can get it to work but most of the time it will be stuck at 99%, 49%, 36% downloaded or will just say "waiting for download" . I want to be able to use it without having to use wifi. I'm pretty sure it's a bug.
My play store settings:
App download preference: Over any network
Auto update apps: Dont auto update
Troubleshooting steps I took
1. Force close, clear cache
2. Force close, clear data
3. The above + restarting
4. Clear cache of play services and restart
5. Clear cache of download manager and restart
6. Full factory reset of my phone
7. Restarting mobile data, turning off/on wifi/Bluetooth
After the full restart I started to believe that an update somewhere broke the play store. I'm fully stock non rooted on Verizon. Every other app works just fine if it needs to use mobile data. I'm really frustrated and would like some assistance with this.

What email account is your playstore showing it is using? Is it a fully legitimate Gmail account? Or is it an email account that is a student account? Maybe business related?
And have you disabled any apps?

Possible fix...
I've been having the same issue on my rooted S8 since about a week after I bought it two years ago. I could never download new apps or do updates over the air. Now, I just in the last week bought a Note 10+ 5G and set it up with the second of the two Gmail accounts I have. I'm still using the same SIM card I've had for over a year. The Gmail account having issues with OTA updates is over 25 years old now, the newer one's about five years old. Now, as much as I'd like it to be the Note's not rooted, and if I'm logged into the newer Google account it's quite happily grabbing Play Store app. updates over the air.
You beauty!, you say. "Fixed it you have", would say Master Yoda.
Um, no.
If I switch back to the older Google account I instantly lose the ability to download anything over the air. Grabbing stuff while the device is connected to the internet via a wi-fi hotspot works like a charm, but I've tried every solution offered to me by Google technicians and Android experts alike and STILL can't get it download and install an app. when I'm anywhere other than hooked up to my home router. Go figure!
So yeh, just letting you know you're not the only one.
EDIT: Just had a play around (pardon the pun) with -> Settings -> Google Settings -> Google Account
Try this out and see how you go.
1. After you land in Google Settings, make sure the Google account you're having OTA dramas with is showing.
2. Tap on 'Data and Messaging'.
3. Tap on 'Data Management'.
4. Tap on 'Update Drive-enabled app. files'.
5. Tap on 'Over Wi-Fi or mobile data'
Back-arrow your way out, check that your handset is NOT connected to the internet via wi-fi, then go to Play Store, check for updates and they should download without issues over your mobile service provider's network connection. Please note that your mobile data allowance will be used, but you should also be able to wander the streets and grab new apps without needing to connect to a wi-fi hotspot.
Yippee! Oh, and don't applaud...
just throw money.

Question Google Play Services Not Working (CN Origin x80 Pro)

I'm hoping someone can help me with this issue. I have an x80 Pro the CN version. I unlocked the bootloader and rooted it with Magisk. After a few days my Google Play Services stopped working. I reset my phone and again it works a few days then stops. I finally found a video where it shows how to setup everything on Magisk so that your SafetyNet doesn't detect the unlocked bootloader. I did all that, passed all the tests, it worked a few days then the same thing. When I run a SafetyNet checker it just says can't access Google Play Services. Anything that uses Google Play Services doesn't work or is delayed. Here's the weird part.. If I connect my phone through USB to my car or my computer, the play services work well but the minute I unplug it, back to not working again. So something is making this happen and I am not sure what.. If anyone has any experience with this and could help, it would be greatly appreciated.

Go to settings/Account and sync.
Open Google Service and deactivate this. Wait a Moment and activate. Working.

morpheus620 said:
Go to settings/Account and sync.
Open Google Service and deactivate this. Wait a Moment and activate. Working.
Click to expand...
Click to collapse
I just tried. Same thing unfortunately. I have no idea why it's doing this.

Music&Art said:
I'm hoping someone can help me with this issue. I have an x80 Pro the CN version. I unlocked the bootloader and rooted it with Magisk. After a few days my Google Play Services stopped working. I reset my phone and again it works a few days then stops. I finally found a video where it shows how to setup everything on Magisk so that your SafetyNet doesn't detect the unlocked bootloader. I did all that, passed all the tests, it worked a few days then the same thing. When I run a SafetyNet checker it just says can't access Google Play Services. Anything that uses Google Play Services doesn't work or is delayed. Here's the weird part.. If I connect my phone through USB to my car or my computer, the play services work well but the minute I unplug it, back to not working again. So something is making this happen and I am not sure what.. If anyone has any experience with this and could help, it would be greatly appreciated.
Click to expand...
Click to collapse
Have you turned on "Google Basic Services" in settings? Most resellers turn this on for you and install the Google Play store before shipping the device, but it is turned off by default. If you have done a factory reset then it would be off. Turning it on is essential to maintaining permanent Google Play services.

frcraig said:
Have you turned on "Google Basic Services" in settings? Most resellers turn this on for you and install the Google Play store before shipping the device, but it is turned off by default. If you have done a factory reset then it would be off. Turning it on is essential to maintaining permanent Google Play services.
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Click to collapse
Yeah. I turned it off then back on to make sure. But same thing would happen. What I did now is I downgraded it to a previous firmware version and then did the whole safety net process again. It seems to be okay now. Honestly I think it started happening after I would go into the clear cache mode where it wipes the phone cache but not the data on your phone. I haven't done that since I did this and it seems to be okay now. I don't know why clearing the cache would cause this to happen since I like doing that every once in a while. It was very weird because I would connect my phone to USB and the services would come back. Unplug it, they would be gone. Something was triggering it to do that and I have no idea what.

If you have removed com.vivo.pem every firmware update is a problem with google authentication.
Restore com.vivo.pem and you get rid of the issue.

maxant69 said:
If you have removed com.vivo.pem every firmware update is a problem with google authentication.
Restore com.vivo.pem and you get rid of the issue.
Click to expand...
Click to collapse
Well, not only after the update the Google services turn off. In my case every third day they just turn off. There exist more frustration issues, because they can be turned on again easily. But still... It's annoying.