Play Store stuck on "Download Pending" - Samsung Galaxy S9 Questions & Answers

OK, I"m baffled. I've looked everywhere for the solution, including all over this web site.
My SM-G960U running stock Android 9 periodically goes into a mode where it marks all app updates and other downloads as "Download Pending." After a while (measured in days) it downloads everything and goes back to normal for a while. This behavior occurs irregularly and appears to me to be unrelated to some change I made in settings. For a while, I was able to correct the problem by force-stopping the Play Store and clearing its cache, but lately, even that doesn't work. I've also tried force-stopping, clearing the cache and data; no luck. Somebody wrote on this web site "Just turn on battery saver and your apps will update." I don't see "battery saver" anywhere and "maximum power saving" mode won't even let me get to the play store. I've adjusted the apps permissions to everything on.
This time around it's been more than a week and I have 68 updates in "download pending."
Once again, I am running stock, have not attempted to root the device nor have I modified it with any ROMs. Auto-update is normally off. (I don't see the point in updating bloatware that I don't use.) However, this problem continues with it on. The problem also persists whether on cellular data or wifi and I've told the app to use either one.
Please help me solve a very frustrating problem. Thanks.

Moody Blue said:
OK, I"m baffled. I've looked everywhere for the solution, including all over this web site.
My SM-G960U running stock Android 9 periodically goes into a mode where it marks all app updates and other downloads as "Download Pending." After a while (measured in days) it downloads everything and goes back to normal for a while. This behavior occurs irregularly and appears to me to be unrelated to some change I made in settings. For a while, I was able to correct the problem by force-stopping the Play Store and clearing its cache, but lately, even that doesn't work. I've also tried force-stopping, clearing the cache and data; no luck. Somebody wrote on this web site "Just turn on battery saver and your apps will update." I don't see "battery saver" anywhere and "maximum power saving" mode won't even let me get to the play store. I've adjusted the apps permissions to everything on.
This time around it's been more than a week and I have 68 updates in "download pending."
Once again, I am running stock, have not attempted to root the device nor have I modified it with any ROMs. Auto-update is normally off. (I don't see the point in updating bloatware that I don't use.) However, this problem continues with it on. The problem also persists whether on cellular data or wifi and I've told the app to use either one.
Please help me solve a very frustrating problem. Thanks.
Click to expand...
Click to collapse
I don't think battery saving will help, actually it will limit background processes. But that guy meant by "battery saver" an option called "Medium power saving", you can find it above the "maximum power saving" in power mode menu.
I had a similar problem, sometimes when I try to download an app, it says "download pending" so I go to "my apps & games", and I press "update all" then I press "stop", then I download the app again and everything works fine...

Moody Blue said:
OK, I"m baffled. I've looked everywhere for the solution, including all over this web site.
My SM-G960U running stock Android 9 periodically goes into a mode where it marks all app updates and other downloads as "Download Pending." After a while (measured in days) it downloads everything and goes back to normal for a while. This behavior occurs irregularly and appears to me to be unrelated to some change I made in settings. For a while, I was able to correct the problem by force-stopping the Play Store and clearing its cache, but lately, even that doesn't work. I've also tried force-stopping, clearing the cache and data; no luck. Somebody wrote on this web site "Just turn on battery saver and your apps will update." I don't see "battery saver" anywhere and "maximum power saving" mode won't even let me get to the play store. I've adjusted the apps permissions to everything on.
This time around it's been more than a week and I have 68 updates in "download pending."
Once again, I am running stock, have not attempted to root the device nor have I modified it with any ROMs. Auto-update is normally off. (I don't see the point in updating bloatware that I don't use.) However, this problem continues with it on. The problem also persists whether on cellular data or wifi and I've told the app to use either one.
Please help me solve a very frustrating problem. Thanks.
Click to expand...
Click to collapse
Try clearing DATA for the play store and Google Play Services (Will probably have to log back in to Google Play)

Thanks, guys for helping. Turns out it appears to be my VPN, which was one of the first things I looked into.
Connections > More connection settings > VPN got me to a "Settings" icon which in turn allowed me to turn off "Block connections without VPN. I then turned off the VPN and the Play Store started DL-ing the updates.. Don't know why this is in device settings, rather than the app's settings, but it is.
I will work with the VPN provider to see if their app and the Play Store can play together nicely.
For the moment, at least, I'm calling this one "Solved."

Why would using a VPN prevent updating apps from the play store?

EpicSaga said:
Why would using a VPN prevent updating apps from the play store?
Click to expand...
Click to collapse
the same thing happens to me when im at work. i cant download stuff from certain places including the play store. My employers wifi is locked down and dosnt allow for google services when using a vpn. and i have tried this with PIA and the built in one

What is PIA and what is the one that is built in?

EpicSaga said:
What is PIA and what is the one that is built in?
Click to expand...
Click to collapse
PIA is Private Internet Access, ( a VPN) I had exactly the same problem with the Playstore too, could only get it to get the downloads started by turning PIA off

EpicSaga said:
What is PIA and what is the one that is built in?
Click to expand...
Click to collapse
private internet access. not built in, i pay $6.95 a month for it. rather happy with it. use it on all my devices

dave2103 said:
PIA is Private Internet Access, ( a VPN) I had exactly the same problem with the Playstore too, could only get it to get the downloads started by turning PIA off
Click to expand...
Click to collapse
My phone didn't do that running Android 8, it was after the update in Android 9. Is there any way around this? What if the Wi-Fi router used the VPN setting and the phone was just receiving that WIFI VPN signal. So the phone would not have VPN on it, would you still need to disable the VPN in the router settings to download and update apps?

Related

Market and Youtube problem on Wi-Fi (CM 7)

I've been having trouble trying to download apps or watching youtube videos on Wi-Fi since I installed CM7.
On the Market, when I try to install a new app or update an existing one, I get the download bar and status bar icon but the download just stalls at 0%, if I switch to 3G it works but my connection is ridiculously slow (I'm on a cheap 256kbps unlimited plan).
With Youtube, I can browse videos perfectly but when it comes to playing them, they won't start. I get the loading spinning circle for a couple of minutes and then I get the error and retry dialog.
Things I've already tried:
-Wiping cache and dalvik cache.
-Reflashing G-apps.
-Clearing data + cache + uninstalling updates of both apps.
-Signing in to Google Talk before attempting to download apps.
-Deleting the LOST.DIR on my SD Card (can't delete .android_secure).
I've seen this problem on other forums and other models but nothing seems to work for me, so maybe it's a Defy-only problem that hasn't been fixed yet.
Hope someone here has an answer for this.
TL;DR version: Youtube and Market don't work over Wi-Fi, only 3G.
EDIT: Just tried downloading (on 3G) and installing the Set DNS app and Youtube now works; no luck with the Market but at least it loads faster now...
If you can't go to the normal market, go to a black market is a good solution
Ex: Appplanet, aptoide...
It's good that youtube somehow fixed.
Thanks for your reply but I rather stay away from those kind of places, I don't want to take the risk of infecting my phone with something weird, lol. Besides I would lose the convenience of regular updates to all my apps.
I know.
I'm working on making a trusted repo. in Aptoide, where people will safe when installing apps in there.
Also, I will make it Defy-only.
@ Xummoner .. The SetDNS, which options did you select to get thru the YouTube?
I just went to Preferences and un-ticked the Override 3G DNS (since my 3G works fine and I don't want to take the chance of messing it up) and then on the main screen I chose Open DNS and Apply.
EDIT: I'm beginning to think that the issue is not related to the phone, or maybe is a combination of different things because a lot of users have been having the same problem in my country trying to access the Market and Youtube using Wi-Fi connected to a certain ISP which might be blocking the ports needed for the Market, but I'll have to investigate further.

Mobile Network Traffic despite WLAN connected

Hi,
when my HOX is lying near by PC Speakers, i can hear Internet Traffic over EDGE/UMTS excatly all 3 Minutes. (I hope u can understand what i mean)
I´m wondering about that bescause WIFI is active and connected, and i never had this with my DHD.
Due to optimizing Battery life, i disable mobile Network manually when i´m at home and have WIFI connected.
I use ARHD 9.1.0 with stock Kernel and EQS + APM + %Batterycircle + Autobrighness by jotha.
Baseband: 2.1204.135.20
Build; 2.17.401.2 CL89015
Any Ideas whats generating this traffic and why the HOX don´t use WIFI for that?
its normal gsm traffic. like if somebody sent you an sms, you would hear that sound. not sure why it didn't do it with dhd and now does with hox, but either way, shielded speakers are there to solve that problem. as for adapting your current speakers to shield them, not sure if its possible or not though.
lawrence750 said:
its normal gsm traffic. like if somebody sent you an sms, you would hear that sound. not sure why it didn't do it with dhd and now does with hox, but either way, shielded speakers are there to solve that problem. as for adapting your current speakers to shield them, not sure if its possible or not though.
Click to expand...
Click to collapse
Thanks for your Answer, but i don´t hear that Traffic if mobile Network is disabled, so i thinkt it can´t be "normal GSM Traffic".
oh i see what you mean..
might be network location services?
settings>location>google's location service.
i know the location services use wifi as well, but it might use mobile network in conjuction even if connected to wifi.. try disable that and see if it continues.
lawrence750 said:
oh i see what you mean..
might be network location services?
settings>location>google's location service.
i know the location services use wifi as well, but it might use mobile network in conjuction even if connected to wifi.. try disable that and see if it continues.
Click to expand...
Click to collapse
Thanks again, tested, but unfortunately the traffic is still there
try download osmonitor, might be other apps more specific that can help, but osmonitor should do the trick i hope.
set your screen not to turn off, just for ease..
goto the connections tab, process tab will also be useful and watch it until the noise happens. you're looking for either a process, that jumps to the top of the list when the sound happens (spike in cpu usage), and then does it every time the sound happens, or a connection, that ISN'T your local or external wifi ip address, but also has similar behaviour, ie the connection is created when the sound occurs, and is then gone a minute later.. (the connection should show an app name)
if you find an app that looks like it could be causing it, then try to uninstall it temporarily to see if it fixes the issue. if it does fix the problem, the next step would be to contact the developer of that app to request a fix for it. it could however be a system process causing the problem.
failing the above, you could try the same sort of diagnostics, but with logcat instead. i don't actually know how to initiate logcat, i'm sure a google will tell you how though.
Thanks again! (i´ll hit the Button )
Okay, got that app installed.
Unfortunately the Sound DOES NOT appear all 3 Minutes when the Display is on.
When it starts and i unlock my screen i cant see any new entries in the Connectionstab.
Processes the same, but "Android System" shortly came on Top. (maybe the Display Unlock is the Reason for that?)
BTW: Why i got 2 permanent open Connections?
1. Google Bookmark-Sync (Whois -> Google)
2. Downloadmanager (Whois -> "The New York Internet Company")
Not idea what that could be.
blahquader said:
Thanks again! (i´ll hit the Button )
Okay, got that app installed.
Unfortunately the Sound DOES NOT appear all 3 Minutes when the Display is on.
When it starts and i unlock my screen i cant see any new entries in the Connectionstab.
Processes the same, but "Android System" shortly came on Top. (maybe the Display Unlock is the Reason for that?)
BTW: Why i got 2 permanent open Connections?
1. Google Bookmark-Sync (Whois -> Google)
2. Downloadmanager (Whois -> "The New York Internet Company")
Not idea what that could be.
Click to expand...
Click to collapse
you should be able to set the display to never turn off in settings>display and gestures
i don't think it'll be very easy if even possible to find it if the screens off (the spike would only be there for a second or 2, by the time it's unlocked etc it will have disappeared)
the other connections, first one is probably the google account sync, and not sure about download manager, maybe something got stuck, you could try clearing data for the download app, but to be honest i doubt that they're any problem anyway so probably nothing to worry about
edit: the download manager bit judging by the whois could be an app relating to that? do you have anything similarly named installed?
lawrence750 said:
you should be able to set the display to never turn off in settings>display and gestures
i don't think it'll be very easy if even possible to find it if the screens off (the spike would only be there for a second or 2, by the time it's unlocked etc it will have disappeared)
the other connections, first one is probably the google account sync, and not sure about download manager, maybe something got stuck, you could try clearing data for the download app, but to be honest i doubt that they're any problem anyway so probably nothing to worry about
edit: the download manager bit judging by the whois could be an app relating to that? do you have anything similarly named installed?
Click to expand...
Click to collapse
This is crazy - when the screen is on, the sound isnt audible. It only happens when the screen is off.
In the Connections Tab is only one Connection without my WiFi-IP, and whois shows me its a DNS Server from my Carrier (vodafone).
In the Process Tab i can see that "System" comes up on Top for ca 2 seconds, further no action.
The 2 Connections which stays established:
Clearing the Donwloadmanager Data was a Success... Thanx again.
The Connection to Google from "Google Bookmark-Sync" is still there. Gmail Sync is deactivated in accounts.
I think i´ll give it up and live with it

Apps Not Automatically Updating

I'm not sure if this is an issue with the Pixel 2 XL or an Android OS bug but it's happening on my Pixel 2 XL so I'm adding here.
I have the Google Play Store app set to automatically update apps when connected to WiFi but apps are not updating. I've been connected to my home wifi for several hours and there are still apps waiting to update.
Anyone else having this issue?
jimv1983 said:
I'm not sure if this is an issue with the Pixel 2 XL or an Android OS bug but it's happening on my Pixel 2 XL so I'm adding here.
I have the Google Play Store app set to automatically update apps when connected to WiFi but apps are not updating. I've been connected to my home wifi for several hours and there are still apps waiting to update.
Anyone else having this issue?
Click to expand...
Click to collapse
I feel like it automatically downloads when on WiFi and connected to power even though there's no setting for power connected.
Sent from my Pixel 2 XL using Tapatalk
I'm having this issue too....mine doesn't auto update...even when connected to power and wifi.
I have the same problem. I've literally tried everything I could think of.
Yes! Bump! I've actually been having this problem as far back as February (at least that's around when I noticed) and had been meaning to make a thread, but hadn't gotten to it 'til now; and XDA showed this thread when I was creating so, I'll be pleading here...
I, too, FOR THE LIFE of me can't correct this...!
My setup: running Oreo 8.1 May update, rooted, Flash kernel, TWRP 3.2.1-2 custom recovery, a few Magisk modules (see sig).
Troubleshooting: rebooted, plugged phone in, allowed all permissions and ability to modify system settings, I've changed it to auto-update apps "at any time" (both mobile data & wi-fi), when updating to May patch I wiped the System partition and flashed the May Full Factory image, cleared Play Store app cache, cleared Play Store app data, uninstalled Play Store updates, Disabled Play Store - then Enabled, uninstalled Google Play Services updates / reset to factory version, and finally manually updated Google Play Services.
Anyone, any thoughts/ideas/advice?! I had hoped the last 3 months' security patch updates might fix this, but since it hasn't, my last hope is here...! :begging:
P.S. I am hoping that flashing a full factory image with the -w intact/included is not the last and only option...
simplepinoi177 said:
Yes! Bump! I've actually been having this problem as far back as February (at least that's around when I noticed) and had been meaning to make a thread, but hadn't gotten to it 'til now; and XDA showed this thread when I was creating so, I'll be pleading here...
I, too, FOR THE LIFE of me can't correct this...!
My setup: running Oreo 8.1 May update, rooted, Flash kernel, TWRP 3.2.1-2 custom recovery, a few Magisk modules (see sig).
Troubleshooting: rebooted, allowed all permissions and ability to modify system settings, I've changed it to auto-update apps "at any time" (both mobile data & wi-fi), when updating to May patch I wiped the System partition and flashed the May Full Factory image, cleared Play Store app cache, cleared Play Store app data, uninstalled Play Store updates, Disabled Play Store - then Enabled, uninstalled Google Play Services updates / reset to factory version, and finally manually updated Google Play Services.
Anyone, any thoughts/ideas/advice?! I had hoped the last 3 months' security patch updates might fix this, but since it hasn't, my last hope is here...! :begging:
P.S. I am hoping that flashing a full factory image with the -w intact/included is not the last and only option...
Click to expand...
Click to collapse
I've said it before that, for me at least, I've noticed it only auto updates when plugged in even if I have plenty of battery like greater than 50%. I'm set to auto update on WiFi only. I'll go into the app store and see I have a handful of update, plug in, and see them to start downloading.
Sent from my Pixel 2 XL using Tapatalk
EeZeEpEe said:
I've said it before that, for my at least, I've noticed it only auto updates when plugged in even if I have plenty of battery like greater than 50%. I'm set to auto update on WiFi only. I'll go into the app store and see I have a handful of update, plug in, and see them to start downloading.
Sent from my Pixel 2 XL using Tapatalk
Click to expand...
Click to collapse
I eventually noticed as well that it only updates when plugged in. I'm not sure if it has anything to do with how charged the battery is but I haven't looked too closely at that.
....yea...I've also plugged in as well, i'll edit to reflect that...
...BUT I think I'm onto something...does anyone/everyone that has this problem have Titanium Backup installed and running btw???
Same, only auto updates when plugged in...
I always have Titanium which is running normally... Awesome app!
Yea...I get that apps are really only automatically updating when plugged in. But assuming even that isn't allowing apps to automatically update....
i'm more wondering if @upperbladez and @smokeythebear3 have Titanium Backup installed; as that's what was stopping the updating the apps automatically....
simplepinoi177 said:
Yea...I get that apps are really only automatically updating when plugged in. But assuming even that isn't allowing apps to automatically update....
i'm more wondering if @upperbladez and @smokeythebear3 have Titanium Backup installed; as that's what was stopping the updating the apps automatically....
Click to expand...
Click to collapse
I do not have Titanium Backup Installed...I don't have any power saver apps either. It's really agitating
upperbladez said:
I do not have Titanium Backup Installed...I don't have any power saver apps either. It's really agitating
Click to expand...
Click to collapse
Yeah...I had really high hopes earlier as well, but found that it wasn't TB. Because there is a setting in the preferences that deals with auto-updating and it seems that, by default, it sets it to Disabled, but even after Enabling it, it hasn't gotten auto-update to work.
I had inadvertently thought it worked because, at the same time as the TB discovery, I reset to factory settings both Google Play Store and Google Play Services (as I have many times before). This seems to have the auto-update work once, but I can't get it to replicate or do it again after this first initial time. Also, it's hard to debug, troubleshoot, and test because I have to wait some time for a number of apps to need updating before I can see if it truly works or not.
I hope someone has an idea or thought that might explain why or help reach an explanation...
simplepinoi177 said:
Yeah...I had really high hopes earlier as well, but found that it wasn't TB. Because there is a setting in the preferences that deals with auto-updating and it seems that, by default, it sets it to Disabled, but even after Enabling it, it hasn't gotten auto-update to work.
I had inadvertently thought it worked because, at the same time as the TB discovery, I reset to factory settings both Google Play Store and Google Play Services (as I have many times before). This seems to have the auto-update work once, but I can't get it to replicate or do it again after this first initial time. Also, it's hard to debug, troubleshoot, and test because I have to wait some time for a number of apps to need updating before I can see if it truly works or not.
I hope someone has an idea or thought that might explain why or help reach an explanation...
Click to expand...
Click to collapse
Yeah it's so agitating?
I think I figured it out....[GUIDE] included!
I think I figured it out (at least in my case) -- but I think it's probably applicable to most any other(s) who are having the same issue...
First of all, if you have Titanium Backup, make sure to set Default auto-update app to Enabled
Go to Menu
Preferences
Go to Restoration Settings
You will find Default auto-update mode in the section; 4th on the list within that section
Go to Google Play Store App Info
Clear Cache (inside Storage)
Clear Data (also inside Storage)
Disable the app
Click OK when warned that it will "replace this app with the factory version..."
Go to Settings, Apps & Notifications, See all ### apps
At the top right, select the 3 verticle dots and select "Show system"
Find and select Google Play Services
Clear Cache
Go back to App Info (back arrow; arrow pointing left), at the top right, select the 3 vertical dots and select "Uninstall updates"
Click OK when warned that it will "replace with the factory version..."
Reboot
Download the latest Google Play Services
HERE'S one place you can find it and/or you can Google search to find other copies yourself...
Pick the newest latest version (beta if you wish to be on bleeding edge but stability not ensured)
Choose the Android 8.0+ variant
Download the "arm64 + arm" & "nodpi" one
Install the latest Google Play Services using the file you downloaded
Reboot
Go back to Google Play Services App Info (show all ### apps, show system, etc.)
Clear Cache (of Google Play Services)
Go back to "show all ### apps"
Select the drop-down menu and select Disabled
Select Google Play Store
Clear Cache and Data (of Google Play Store inside Storage)
Plug Phone to charger
Launch Google Play Store
Select the 3 stacked horizontal lines on the top left and go to Settings
Select and configure how you wish to auto-update apps
Click on Play Store version (all the way on the bottom)
After pressing OK (it'll most likely say Play Store will update soon), it may or may not begin downloading components for the Play Store. After a bit, it may or may not actually begin auto-updating...
In the few instances I've done this and on the 2 pixel 2's I have access to, the auto-updating may begin soon after (within 2 minutes), or eventually (sorry for vague description, but I had thought these steps didn't work and wasn't paying attention and after a while, I saw it auto-updating!).
Also, it still seems that it'll auto-update only while plugged in charging. That particular bug/requirement hasn't been resolved, but as this is specifically an auto-update troubleshooting thread.......
Hope this helps any/all who is having the same issue. I hope (but am doubtful) that this will work for everyone; but if it doesn't, I'd have to say that it might be something with your ROM (stock or custom), settings (system or another app interfering [As I found out TB actually might/does]), or some very unique bug because this is probably the most comprehensive app reset for Google Play. It's kind of overkill, but you might have some luck going the "last resort" route and flashing the Full Factory image in hopes it'll fix the system and app comparability issues (if that is indeed the reason...).
In the end, I hope this helps any who might be having this issue....:victory::highfive:
I have this same issue. I tried wiping Google Play cache/data and had a hell of a time getting it to show my installed apps after that. I don't have TB installed so I'm not really sure what's going on. It's a PITA having to manually update apps all the time.
corywf said:
I have this same issue. I tried wiping Google Play cache/data and had a hell of a time getting it to show my installed apps after that. I don't have TB installed so I'm not really sure what's going on. It's a PITA having to manually update apps all the time.
Click to expand...
Click to collapse
Yeah....but maybe uninstalling Google Play store (not just cache and data and actually reverting to an older version) and doing the same (sorta) towards Google Play Services is the critical difference (as shown in my guide)... Hopefully that sorts ya out...!:good:
Good luck to ya!
I'm set to auto update over WiFi, and I've never actually paid attention.. but my apps are always updated and I get the notification stating that 13 apps were updated... So it must be working on my end?
EDIT: Not sure if it would make a diff, but I am running latest DU...
Az Biker said:
I'm set to auto update over WiFi, and I've never actually paid attention.. but my apps are always updated and I get the notification stating that 13 apps were updated... So it must be working on my end?
Click to expand...
Click to collapse
Yes, that's "the dream" . For us/me, that wasn't happening -- for whatever reason; whether it was set to do it over WiFi or both mobile & WiFi.
I used to not pay attention either, until I went and checked and kept finding a list of 50+ apps needing to update and/or all these apps were outdated every 3 or so days! Then I realized I hadn't been getting that which you are experiencing... And, as @corywf as stated, it can get quite tedious and annoying having to manually "Update all" every few days just to keep all the apps up-to-date! (Curious note: I never realized how many times in a small number of days certain apps actually update; it's like every 2 days! Which is nice and good to say towards the app as the devs are continuously working on it -- Instagram, Nextdoor, and Chrome come to mind -- but certainly rather annoying when manually "keeping up") Especially when we've all experienced these things happening automatically and in the background...
I had this issue since the Feb or March update I think but since flashing the May update, apps are back to updating automatically
Tebor said:
I had this issue since the Feb or March update I think but since flashing the May update, apps are back to updating automatically
Click to expand...
Click to collapse
That's good! I believe it was around the same time I noticed the issue as well (although as said in my last post, this is usually something that is in the background and done automatically so I can only say it was around this point). I'm glad flashing the latest update worked -- I'm wondering, did you flash a Full Factory or an OTA? -- and hopefully it works for others. But, unfortunately, I had Full Factory flashed to the May update with no such luck. It took my guide (a little up above) to fix it on me and my gf's Pixel 2 (non-XL)...
Cheers! :highfive::victory::good:

Play Store completely broken while using mobile data only

The android play store is completely broken for me. It's been doing this for the last two weeks. Never had an issue before. I rarely post on XDA anymore because I never have problems with my phone and I'm tech savvy enough to troubleshoot my own stuff but I need help with this. The play store will only download apps and updates via wifi. After troubleshooting the app sometimes I can get it to work but most of the time it will be stuck at 99%, 49%, 36% downloaded or will just say "waiting for download" . I want to be able to use it without having to use wifi. I'm pretty sure it's a bug.
My play store settings:
App download preference: Over any network
Auto update apps: Dont auto update
Troubleshooting steps I took
1. Force close, clear cache
2. Force close, clear data
3. The above + restarting
4. Clear cache of play services and restart
5. Clear cache of download manager and restart
6. Full factory reset of my phone
7. Restarting mobile data, turning off/on wifi/Bluetooth
After the full restart I started to believe that an update somewhere broke the play store. I'm fully stock non rooted on Verizon. Every other app works just fine if it needs to use mobile data. I'm really frustrated and would like some assistance with this.
What email account is your playstore showing it is using? Is it a fully legitimate Gmail account? Or is it an email account that is a student account? Maybe business related?
And have you disabled any apps?
Possible fix...
I've been having the same issue on my rooted S8 since about a week after I bought it two years ago. I could never download new apps or do updates over the air. Now, I just in the last week bought a Note 10+ 5G and set it up with the second of the two Gmail accounts I have. I'm still using the same SIM card I've had for over a year. The Gmail account having issues with OTA updates is over 25 years old now, the newer one's about five years old. Now, as much as I'd like it to be the Note's not rooted, and if I'm logged into the newer Google account it's quite happily grabbing Play Store app. updates over the air.
You beauty!, you say. "Fixed it you have", would say Master Yoda.
Um, no.
If I switch back to the older Google account I instantly lose the ability to download anything over the air. Grabbing stuff while the device is connected to the internet via a wi-fi hotspot works like a charm, but I've tried every solution offered to me by Google technicians and Android experts alike and STILL can't get it download and install an app. when I'm anywhere other than hooked up to my home router. Go figure!
So yeh, just letting you know you're not the only one.
EDIT: Just had a play around (pardon the pun) with -> Settings -> Google Settings -> Google Account
Try this out and see how you go.
1. After you land in Google Settings, make sure the Google account you're having OTA dramas with is showing.
2. Tap on 'Data and Messaging'.
3. Tap on 'Data Management'.
4. Tap on 'Update Drive-enabled app. files'.
5. Tap on 'Over Wi-Fi or mobile data'
Back-arrow your way out, check that your handset is NOT connected to the internet via wi-fi, then go to Play Store, check for updates and they should download without issues over your mobile service provider's network connection. Please note that your mobile data allowance will be used, but you should also be able to wander the streets and grab new apps without needing to connect to a wi-fi hotspot.
Yippee! Oh, and don't applaud...
just throw money.

Question Google Assistant: Cannot reach Google at the moment.

My Google Assistant suddenly stopped working. Whenever I tried to issue a command, it returns "Cannot reach Google at the moment.".
Tried in my old phone, there are no problems.
Tried restarting but the problem still persists.
Anyone experienced this? Any solution?
HI YOU HAVE MANY WAYS TO FIX THAT
1-TRY FORCE CLOSE GOOGLE ASSISTANCE AND CLEAR ALL DATA AND CACHE .
2-IF YOU ARE USING A DATA PACKAGE ,USE A VPN
IF THOSE METHODS DON'T WORK UNINSTALL APP AND REINSTALL IT
Thiviru Gunarathna said:
HI YOU HAVE MANY WAYS TO FIX THAT
1-TRY FORCE CLOSE GOOGLE ASSISTANCE AND CLEAR ALL DATA AND CACHE .
2-IF YOU ARE USING A DATA PACKAGE ,USE A VPN
IF THOSE METHODS DON'T WORK UNINSTALL APP AND REINSTALL IT
Click to expand...
Click to collapse
dont need to shout.
The problem is nomally related to internet not working, be it service, or vpn stalled
Thiviru Gunarathna said:
HI YOU HAVE MANY WAYS TO FIX THAT
1-TRY FORCE CLOSE GOOGLE ASSISTANCE AND CLEAR ALL DATA AND CACHE .
2-IF YOU ARE USING A DATA PACKAGE ,USE A VPN
IF THOSE METHODS DON'T WORK UNINSTALL APP AND REINSTALL IT
Click to expand...
Click to collapse
Tried, didn't work.
Same here, brand new Pixel 6. Go into Assistant settings, scroll all the way down to "Your Apps (manage how Assistant works with installed apps)." Click on the Chrome browser and make sure "let your assistant choose this browser" is checked on. THEN, in the same settings, go to whatever other browsers you have installed and UNCHECK those.
Apparently Assistant got confused by too many options. (it might work if you check another browser and uncheck Chrome, but I quit playing with it once it was working again.)
Sea21 said:
Same here, brand new Pixel 6. Go into Assistant settings, scroll all the way down to "Your Apps (manage how Assistant works with installed apps)." Click on the Chrome browser and make sure "let your assistant choose this browser" is checked on. THEN, in the same settings, go to whatever other browsers you have installed and UNCHECK those.
Apparently Assistant got confused by too many options. (it might work if you check another browser and uncheck Chrome, but I quit playing with it once it was working again.)
Click to expand...
Click to collapse
Did this one but didn't work. Also, I only have Chrome as browser so I guess this isn't the problem.
Thiviru Gunarathna said:
HI YOU HAVE MANY WAYS TO FIX THAT
1-TRY FORCE CLOSE GOOGLE ASSISTANCE AND CLEAR ALL DATA AND CACHE .
2-IF YOU ARE USING A DATA PACKAGE ,USE A VPN
IF THOSE METHODS DON'T WORK UNINSTALL APP AND REINSTALL IT
Click to expand...
Click to collapse
Tried uninstalling, rebooting and re-updating the Google app. The Assistant is working again but Continued Conversations doesn't work. There were also times after I did this, the problem returned.
I had the same problem yesterday and fixed it by doing the following:
Google app->settings->Google Assistant->Assistant Voice-> and switch Phone to full.
I also purchased universal safetynet fix 2.2 and now pass Safetynet. Did both in conjunction with each other so that combo should work if you are rooted with the correct Magisk Canary.
Starzboy77 said:
I had the same problem yesterday and fixed it by doing the following:
Google app->settings->Google Assistant->Assistant Voice-> and switch Phone to full.
I also purchased universal safetynet fix 2.2 and now pass Safetynet. Did both in conjunction with each other so that combo should work if you are rooted with the correct Magisk Canary.
Click to expand...
Click to collapse
Not rooted and already set to Full, Continued Conversations still doesn't work.
danw_oz said:
dont need to shout.
The problem is nomally related to internet not working, be it service, or vpn stalled
Click to expand...
Click to collapse
ok i forgot to off capital letteres
I have struggled with this recently. Here's what worked for me. I noticed that on cellular it worked, but on my WiFi it did not although it had in the past. The trick was to go into WiFi settings and tell it not to randomly change the Mac address (use Device MAC). I suppose that -- maybe only with some routers -- the changing MAC is upsetting the NAT translation and your phone is making an outbound connection but that's just a theory.
I had the same problem, had used adaway and blocked some dns requests, cleared these and Hey Google worked again. Cheers.
Usually, the only times I have trouble with the Assistant this way are when I get in my car, hook it up for Android Auto, and in my driveway, I'm kinda in range of my Wi-Fi but not very well. It doesn't usually take very long for my phone to switch to mobile data on its own in this situation (and it took my Samsung way longer), but once it establishes a reliable connection via mobile data, then it's fine.
Necro'd thread to post POSSIBLE FIX:
Go into Developer options and disable 'App Wi-Fi Multi/Broadcasting Filter'. I'd turned it on randomly and forgotten, and have been suffering ever since. Turning it back off allows the app to connect to the internet, despite your phone being locked until standby.
Going off to cross-post this elsewhere because I've searched SO many pages trying to find a fix, and nobody mentioned trying this.

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