Related
I've been recently getting some instances where I would lock the phone and the fingerprint sensor won't respond to my finger.
This really started when I changed my lock to pattern swiping. Anyone have the same issue? I rebooted and changed it back to pin lock and it seems to be working all the time again, but I don't know what caused it in the first place.
Thoughts?
How many fingerprints do you have saved? I have 3. 2 of my left index finger and one of my right. 95% of the time I use my left. Set up several and see if that helps. Move your finger all over the sensor when setting it up so it gets a broad picture of your fingerprint
jbdan said:
How many fingerprints do you have saved? I have 3. 2 of my left index finger and one of my right. 95% of the time I use my left. Set up several and see if that helps. Move your finger all over the sensor when setting it up so it gets a broad picture of your fingerprint
Click to expand...
Click to collapse
It's not that it doesn't recognize my fingerprints, but it doesn't recognize fingerprints in general. So when I put my finger on it, it doesn't do the double buzz, it's just non responsive.
this happened to me yesterday several times. And i received phone yesterday... . I have two prints. Left and right index fingers. It didnt fail, just was as my finger wasnt in the reader
MDB08L
experienced the same thing this morning. phone was plugged charging and finger print would not detect, had to manually hit the power button then it worked. i find there are a lot of issues when the phone is charging though, screen sometimes becomes very unresponsive while charging. i think there was a similar thread about that as well.
Just started having this today as well. Sometimes doesn't acknowledge fingertip at all; works if i press lock button to wake the screen. Kind of a bummer, otherwise very satisfied overall. Hope it's just something that can be ironed out with a software update.
---------- Post added at 11:58 PM ---------- Previous post was at 11:52 PM ----------
Nothing out of the ordinary installed. Twitter, Instagram, Dropbox, etc. Nothing to interfere with lock screen. I do use pattern unlock.
EDIT: Will try PIN unlock instead of pattern for a while to see if it acts any differently.
ajmalott said:
Just started having this today as well. Sometimes doesn't acknowledge fingertip at all; works if i press lock button to wake the screen. Kind of a bummer, otherwise very satisfied overall. Hope it's just something that can be ironed out with a software update.
---------- Post added at 11:58 PM ---------- Previous post was at 11:52 PM ----------
Nothing out of the ordinary installed. Twitter, Instagram, Dropbox, etc. Nothing to interfere with lock screen. I do use pattern unlock.
EDIT: Will try PIN unlock instead of pattern for a while to see if it acts any differently.
Click to expand...
Click to collapse
Any luck? I did a system wipe after unlocking, and flashed new factory images but still happening.
No luck. Still happening either way. I'd say maybe 10% of the time, fingerprint unlock works correctly. The other 90% I have to wake the screen with the lock button first. Sometimes after trying fingerprint multiple times, when I press the lock button and the screen wakes there is a little message at the bottom that says "Fingerprint hardware unavailable" in red where the little fingerprint icon usually is. But then it immediately changes to the fingerprint icon and it works fine.
ajmalott said:
No luck. Still happening either way. I'd say maybe 10% of the time, fingerprint unlock works correctly. The other 90% I have to wake the screen with the lock button first. Sometimes after trying fingerprint multiple times, when I press the lock button and the screen wakes there is a little message at the bottom that says "Fingerprint hardware unavailable" in red where the little fingerprint icon usually is. But then it immediately changes to the fingerprint icon and it works fine.
Click to expand...
Click to collapse
I was able to find a bit more about this issue. When it happened again, I pressed the power button and quickly checked the fingerprint icon at the bottom of the lockscreen and it turned red and said "fingerprint hardware not available" for a split second before turning white again. I searched that error message and got this thread https://www.reddit.com/r/nexus5x/comments/3pm3lv/fingerprint_hardware_not_available/
I'll try wiping the cache and see if that helps at all. If not, I'm going to RMA.
jadesocket said:
I'll try wiping the cache and see if that helps at all. If not, I'm going to RMA.
Click to expand...
Click to collapse
I'm not much of a tinkerer, but I'll give this a shot. If it clears it up then okay, but if it happens again I'll probably RMA too. Not willing to put up with such inconsistencies on a brand new phone with such a highly touted feature.
Unrelated, this is actually already my second Nexus 5X. The first one I received would not take a charge, and I didn't have another USB Type-C cable to test, so they sent me an entirely new package. If wiping cache doesn't do it, I'm really not sure if I should bother with a third Nexus 5X. Kind of disheartening. I really enjoy the device otherwise.
So far so good for me, Let me know how it goes for you!
jadesocket said:
So far so good for me, Let me know how it goes for you!
Click to expand...
Click to collapse
Still happening today.
ajmalott said:
Still happening today.
Click to expand...
Click to collapse
That's a bummer. It actually happened again today for me too.
jadesocket said:
That's a bummer. It actually happened again today for me too.
Click to expand...
Click to collapse
I chatted with a Google support rep today, describing the issue and sending links to other message boards that are discussing this topic. He had me restart the phone in safe mode and sent a follow-up email, asking me to check back in after a few hours or a day or whenever, and let him know if the issue happens again. This was about seven or eight hours ago, and I haven't had the fingerprint sensor fail once when pulling the phone out of my pocket. It seems possible that a third-party app is interfering with the sensor's ability to function when the device is locked and the screen is off. I haven't installed very many apps, and they're all mainstream ones that everybody uses. My next step may be to factory reset the phone and stick to stock install for a day or two, then maybe add apps like Twitter, Instagram, etc., back one at a time per day and see if the issue returns. If it is a software issue, I don't think an RMA is necessary.
EDIT: Well it just did it, never mind all that
ajmalott said:
I chatted with a Google support rep today, describing the issue and sending links to other message boards that are discussing this topic. He had me restart the phone in safe mode and sent a follow-up email, asking me to check back in after a few hours or a day or whenever, and let him know if the issue happens again. This was about seven or eight hours ago, and I haven't had the fingerprint sensor fail once when pulling the phone out of my pocket. It seems possible that a third-party app is interfering with the sensor's ability to function when the device is locked and the screen is off. I haven't installed very many apps, and they're all mainstream ones that everybody uses. My next step may be to factory reset the phone and stick to stock install for a day or two, then maybe add apps like Twitter, Instagram, etc., back one at a time per day and see if the issue returns. If it is a software issue, I don't think an RMA is necessary.
EDIT: Well it just did it, never mind all that
Click to expand...
Click to collapse
I had hope Looks like RMA imminent for me. I put that glass screen protector on so well...
ajmalott said:
EDIT: Well it just did it, never mind all that
Click to expand...
Click to collapse
Lots of apps updated in the past week. The problem hasn't resurfaced for a whole 48 hours now. Hoping I can put this behind me
jadesocket said:
That's a bummer. It actually happened again today for me too.
Click to expand...
Click to collapse
I've spent the past week emailing back and forth with Google tech support, sending in bug reports, even sending a video of the problem happening (and showing the fingerprint sensor working immediately after pressing the lock button). They've determined that the fingerprint sensor hardware itself is fine, and the problem is that instead of waking the screen it's telling the phone to go into Doze. I'm still sending them bug reports, and they're trying to replicate the problem on their own Nexus 5X to determine what (possibly an app?) is causing the problem. I'll report back in with any more information, in case anyone else has the problem and ends up here.
It happened to me too, stock phone, no third apps installed. I will keep an eye on this.
off-topic: the discoloration of the back of the phone it's very bad!
ajmalott said:
I've spent the past week emailing back and forth with Google tech support, sending in bug reports, even sending a video of the problem happening (and showing the fingerprint sensor working immediately after pressing the lock button). They've determined that the fingerprint sensor hardware itself is fine, and the problem is that instead of waking the screen it's telling the phone to go into Doze. I'm still sending them bug reports, and they're trying to replicate the problem on their own Nexus 5X to determine what (possibly an app?) is causing the problem. I'll report back in with any more information, in case anyone else has the problem and ends up here.
Click to expand...
Click to collapse
I believe it's not the hardware as well. I've noticed that it's mainly when I get notifications from something that the sensor stops working.
jadesocket said:
I believe it's not the hardware as well. I've noticed that it's mainly when I get notifications from something that the sensor stops working.
Click to expand...
Click to collapse
Did a factory reset, and the problem came back almost immediately. Google tech support wanted me to reinstall OS entirely, but I don't have the right cable (type C to type A) to hook up to computer, so they just gave RMA. Got the new one on Friday, so far so good. But then, with the last phone, the issue didn't appear until after a week or two. Fingers pressed. Tech support really seemed to take my case as a rarity, and they were unable to recreate it with their own device. Here's hoping it's just limited to a few devices.
P.S. Off topic, but Google support wouldn't give me anything for the Black Friday deal. I asked multiple times in multiple ways. Oh well.
Okay this has bugged the heck out of me for ages, maybe someone knows the answer to it.
The top notification bar (and sometimes the row underneath in certain apps) sometimes is completely unpressable, as if it's being blocked. I should note this happens on my Note 7, but has also occurred on my Note 3, my old S2 and even the S7. Which makes me think it must be a setting I choose, or an app I install.
Sometimes, I'll turn on my phone, go past the lock screen and I won't be able to drag the notification bar down. I found a workaround (which has worked on all my old phones).
- Turn the phone off
- Turn it back on
- On the lock screen try to drag the notification bar down (which doesn't do anything)
- Unlock the phone
- Then it works again!!
My mrs had this too, and my workaround fixed it.
This issue has spanned over multiple versions of Android and is now doing my head in.
Any ideas?
Some app overlay is on top of it such as: Flux, blue light filter, and things like that. Once disable the issue is gone. That might be your issue.
jonboyuk said:
Okay this has bugged the heck out of me for ages, maybe someone knows the answer to it.
The top notification bar (and sometimes the row underneath in certain apps) sometimes is completely unpressable, as if it's being blocked. I should note this happens on my Note 7, but has also occurred on my Note 3, my old S2 and even the S7. Which makes me think it must be a setting I choose, or an app I install.
Sometimes, I'll turn on my phone, go past the lock screen and I won't be able to drag the notification bar down. I found a workaround (which has worked on all my old phones).
- Turn the phone off
- Turn it back on
- On the lock screen try to drag the notification bar down (which doesn't do anything)
- Unlock the phone
- Then it works again!!
My mrs had this too, and my workaround fixed it.
This issue has spanned over multiple versions of Android and is now doing my head in.
Any ideas?
Click to expand...
Click to collapse
I would place a 90% bet on this being a carried over app problem. Have you tried a fresh reset and reproduced the problem?
Have you also tried the service test for Touch ans S Pen? *#0*#
Kansatsusha said:
Some app overlay is on top of it such as: Flux, blue light filter, and things like that. Once disable the issue is gone. That might be your issue.
Click to expand...
Click to collapse
I thought as much. I used to have Twilight installed but I deleted it and it hasn't solved my issue!
alltaken123 said:
I would place a 90% bet on this being a carried over app problem. Have you tried a fresh reset and reproduced the problem?
Have you also tried the service test for Touch ans S Pen? *#0*#
Click to expand...
Click to collapse
I think so too. One example I have an issue with is the offscreen memo function. I pull the stylus out and can write on the screen off, but the row of buttons along the top NEVER work! But, I should say on a hard reset it was fine until all the apps were installed and logged into, or a setting was put in place. The service test for S Pen and Touch works perfectly. All I can think is trying to install 1 app at a time, and seeing what happens as a result. Will be painful with 100+ apps though. I'm about to replace my N7 on the recall too so I want to hold off on a hard reset too.
I feel your pain, if it were me I would rather discover the erroneous app now than later. Perhaps a backup via smartswitch on PC (very fast over USB 3) and when you know which app restore the backup and delete the app accordingly?
alltaken123 said:
I feel your pain, if it were me I would rather discover the erroneous app now than later. Perhaps a backup via smartswitch on PC (very fast over USB 3) and when you know which app restore the backup and delete the app accordingly?
Click to expand...
Click to collapse
By pure luck. I found it. 3 years of pain and I nailed the bugger! Something you said triggered a thought process.
It was....
Cerberus security! An app that automatically hides itself from the draw once it's installed so usually never crossed my mind.
Disabling the "Block Status bar" feature in Cerberus fixed it.
PHEW!!!!!!!!!!! Thanks for this (both of you).
good for you!
Anyone else notice or experience a slower fingerprint unlock after applying the 8.1 OTA update? A VERY noticeable difference in unlocking speed after the update.
1up1up said:
Anyone else notice or experience a slower fingerprint unlock after applying the 8.1 OTA update? A VERY noticeable difference in unlocking speed after the update.
Click to expand...
Click to collapse
No issue here mate, still as fast as it was before on 8.0.0. Might wanna try another reboot to see if it fixes your issue. You could then always try a factory reset as well.
I just downloaded and reinstalled the 8.1 factory image. Went through and setup phone from today's backup and added fingerprints. While the phone was finishing downloading apps from backup, the fingerprint unlock was fast and normal as usual. After apps updated and restore finished, I restarted the phone. Immediately, the slow fingerprint unlock returned. I have very few apps and this wasn't an issue until after I applied the 8.1 OTA side load before the initial posting of this thread. Additional testing of the speed by pressing the power button then unlocking with fingerprint reader yields inconsistent unlock speeds. At this point, I do not want to say that maybe it's because of a particular app that is installed on the phone, but rather it's possibly a problem with 8.1.
Any thoughts?
To put it into perspective, the fingerprint unlock under normal speed feels almost "too sensitive" because it's so fast. Now it registers my fingerprint touch right away but is followed by a slight pause/stutter before unlocking the screen.
1up1up said:
To put it into perspective, the fingerprint unlock under normal speed feels almost "too sensitive" because it's so fast. Now it registers my fingerprint touch right away but is followed by a slight pause/stutter before unlocking the screen.
Click to expand...
Click to collapse
I have this exactly
I too am facing similar problems. My phone on 8.1 takes about 1.5s to unlock while it only took <1s on 8.0. A workaround I took was to have always on display activated. And I ain't a fan of the always on display.
Yup. First thing I noticed was this delay between when the fingerprint is actually recognized (vibrate), until I actually get visual on the screen. Around a second or more
I actually had this issue on 8.1 DP2. But since doing a fresh install of the 8.1 official release, my finger print reader is just as fast as 8.0. Maybe try a new fresh install.
SOLIDFND said:
I too am facing similar problems. My phone on 8.1 takes about 1.5s to unlock while it only took <1s on 8.0. A workaround I took was to have always on display activated. And I ain't a fan of the always on display.
Click to expand...
Click to collapse
I too, am not a fan of the "Always On" display but can confirm that this does fix the problem. Thanks for sharing your finding.
sn0warmy said:
I actually had this issue on 8.1 DP2. But since doing a fresh install of the 8.1 official release, my finger print reader is just as fast as 8.0. Maybe try a new fresh install.
Click to expand...
Click to collapse
Sadly, I actually went through a fresh 8.1 install but fingerprint scanner is still slow with ambient display off. Off to reinstalling my apps...
I found hit super hit or miss. When I flashed my rma phone to dp2 it was slow to unlock. When I flashed 8.1 final it was fast again. I had to flash 8.1 final again but this time the phone was slow to unlock. I got my new device flashed 8.1 on and it is thankfully unlocking quickly. I wish you all luck
I submitted it to Google under DP2 and it has been deferred to a future build... maybe re-submit under the final 8.1 as well??
https://issuetracker.google.com/issues/69984153
Today I also noticed a random "static pop" noise coming from the phone while Chrome browser was open. It was quite distinct and loud and happened twice.
SOLIDFND said:
Sadly, I actually went through a fresh 8.1 install but fingerprint scanner is still slow with ambient display off. Off to reinstalling my apps...
Click to expand...
Click to collapse
Same problem, gets fixed with always on display but if the screen is not on in between the seconds of pressing the power button and ambient display kicks in then the problem is still there. Also tried deleting the fingerprints and redoing the fingerprint initiation, but it did not help. The sensor registers the fingerprint by vibrating but screen gets on only after a second or more. sometimes though it is instantaneous. another problem for Google to fix I guess in next month update.
1up1up said:
To put it into perspective, the fingerprint unlock under normal speed feels almost "too sensitive" because it's so fast. Now it registers my fingerprint touch right away but is followed by a slight pause/stutter before unlocking the screen.
Click to expand...
Click to collapse
Same issue here since updated to 8.1
The fingerprint is recognized quickly (you fell the short vibration) but the screen turns on with a delay of about a second.
I have the same issue when I just press the Powerbutton - it also takes about a second until screen turns on.
Guys, I'm so disappointed with my Pixel 2 XL. Never had so many issues with a stock firmware phone.
Been running 8.1 through the beta for awhile now and haven't had any of these issues. Not sure if I'm just lucky or what but it's been humming along just fine. Just installed the 8.1 official over the 8.1 beta and haven't noticed anything as of yet. Will pay attention to see if I notice anything being slower.
I am also seeing the issue after updating to 8.1. It takes about 2 seconds for the screen to appear. AOD does make it faster but I can deal with it and hopefully google fixes it soon
I searched he'd the issue on google- obviously because I HAVE IT TOO. This is infuriating. This is major functionality. after 8.1 the finger print reader is slow AF. It feel like my old galaxy s4 that i just came away from when i would swipe to unlock it. How many times do we unlock these things a day? We just went from the fastest unlocking phone to the slowest. Why is this effed up? I'm pissed.
We have ppl whining about the freaking hamburger emoji having the cheese on the bottom and the wrong foam in the beer mug, meanwhile it takes forever to get into the phone to do anything much less get to the Emojis. How does BASIC functionality go BACKWARDS with an update?
What's even more infuriating is I can't go back to 8.0!!! Google doesn't allow it do they? I am coming to this phone off a Galaxy s4. One of the big benefits of the pixel family is the "fast updates."I saw someone argue that this isn't necessarily a plus sometimes these new Android versions slow a phone down, and it's done. Sometimes, like in this case, bugs are introduced. The very first update I took on this phone largely argues his point.
Another thing I'm noticing is the battery life seems to be dropping much faster. I'm wondering if it's the flash kernel 2.0 I installed though.
I will be filing a complaint on the link someone so kindly posted above (thank you), and I will be going into the chat option through the help menu on my phone to file a complaint there.
EDIT: it also seems like Google assistant isn't working now either. "Ok Google" brings her up. The mic registers my talking, but no results are displayed.
EDIT 2: I also forgot to mention that along with the slow unlock the swipe function on the finger print reader has been altered. Smiling up and down to toggle the notification drawer is very inconsistent and buggy. I have the finger print quick action app installed. I had a single tap set up to lock the screen. I had my finger print reader un/locking the phone and toggling the notification drawer. While the notification drawer has always been a little buggy, it was VERY functional and very acceptable. Something has changed on the reader so it is having a harder time differentiating between the different movements. Now it usually registers a swipe as a tap and the screen locks. I expected this to happen when I first downloaded the app on 8.0, but I was pleasantly surprised when everything worked through the sensor. Now I am very disappointed. The issue is NOT constant. It comes and goes. Idk why it does that. I'll be seeing if I can figure out why. I will NOT be activating the always on screen as a means to circumvent this issue. I don't want burn in. I've been concerned with that issue associated with always on before the pixel showed up.
jbarcus81 said:
I submitted it to Google under DP2 and it has been deferred to a future build... maybe re-submit under the final 8.1 as well??
https://issuetracker.google.com/issues/69984153
Click to expand...
Click to collapse
I want to jump on board and file an issue too. What do I select the issue as?it's not a developer preview. Is it android system issue? Framework?
fearfighters said:
I have this exactly
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Click to collapse
-deleted
---------- Post added at 06:08 PM ---------- Previous post was at 06:02 PM ----------
1up1up said:
To put it into perspective, the fingerprint unlock under normal speed feels almost "too sensitive" because it's so fast. Now it registers my fingerprint touch right away but is followed by a slight pause/stutter before unlocking the screen.
Click to expand...
Click to collapse
Same here
The Pixel Stand is not working as designed. When I place it on the stand and set it up to do photo frame/slideshow, nothing happens. It just sits on an ambient screen and doesn't even move around that ambient screen to avoid screen burn-in.
I spent a good amount of time on a remote session with Google with doing various cache/data cleans and removing updates and things like that and nothing is resolving it.
I also had a problem completing setup with my Google Home Hub and I am wondering if perhaps this is a Google Assistant issue. The Google Home app kept prompting me to complete the step to Enable VoiceMatch and it would just go into a perpetual PLEASE WAIT. I had to grab another non-pixel 3 phone to complete that setup in the Google Home app.
It charges but does nothing else as it should.
Anyone else encounter this?
I just received my Pixel Stand as well. During setup I set it to turn on the Always On Display when on the stand. However, like you, I'm noticing that it just sits there with the same screen, just dimmed. I'm afraid of premature screen burn in because of this.
So, I tried turning 'Always On Display' while on the Pixel Stand off but that option is nowhere in settings. Under Settings > Display > Ambient Display, it's turned off but still stays on when on the stand. So it has to be a second setting somewhere else. I just can't find it and I've dug through everything. Until I can figure this out I'm hesitant to even use the Pixel Stand.
sn0warmy said:
I just received my Pixel Stand as well. During setup I set it to turn on the Always On Display when on the stand. However, like you, I'm noticing that it just sits there with the same screen, just dimmed. I'm afraid of premature screen burn in because of this.
So, I tried turning 'Always On Display' while on the Pixel Stand off but that option is nowhere in settings. Under Settings > Display > Ambient Display, it's turned off but still stays on when on the stand. So it has to be a second setting somewhere else. I just can't find it and I've dug through everything. Until I can figure this out I'm hesitant to even use the Pixel Stand.
Click to expand...
Click to collapse
This for sure isn't the fix but I did a factory reset and this time when I set up the stand, I got a new prompt that I didn't see the first time...it was about Google Assistant...completed the setup and bam, it works. Even the ambient display dims better. So, as I kind of suspected, it was a Google Assistant issue.
for the record, you can find the settings at: settings > connected devices > previously connected devices > then tap the cog next to 'pixel stand'
Yikes. I really don't want to factory reset. My setup screens all worked perfectly fine. It's just that during the setup, when it asked me to enable Always On Display while the phone is on the stand, I said 'Yes'. Now I can't turn it off. If I have to factory reset to fix that I'm going to be quite annoyed.
sn0warmy said:
Yikes. I really don't want to factory reset. My setup screens all worked perfectly fine. It's just that during the setup, when it asked me to enable Always On Display while the phone is on the stand, I said 'Yes'. Now I can't turn it off. If I have to factory reset to fix that I'm going to be quite annoyed.
Click to expand...
Click to collapse
see my above reply, then simply forget the stand, and re-add it again with the settings you desire.
uicnren said:
see my above reply, then simply forget the stand, and re-add it again with the settings you desire.
Click to expand...
Click to collapse
I'm not sure how I missed your comment but that did the trick. Thanks!
uicnren said:
see my above reply, then simply forget the stand, and re-add it again with the settings you desire.
Click to expand...
Click to collapse
Cant wait to try this when I get home. My google photos only show about 50% of the time. I was trying to show my wife the "awesome" pixel stand and it didnt work lol hope this fixes my isssue.
vwgti18 said:
Cant wait to try this when I get home. My google photos only show about 50% of the time. I was trying to show my wife the "awesome" pixel stand and it didnt work lol hope this fixes my isssue.
Click to expand...
Click to collapse
My photos only showed up once = and then never again and I couldn't figure out how to get them to show again. Will try Forgetting in Connected Devices as recommended above - shouldn't have to jump thru hoops to make an 80 dollar charging stand do it's tricks
Geekser said:
My photos only showed up once = and then never again and I couldn't figure out how to get them to show again. Will try Forgetting in Connected Devices as recommended above - shouldn't have to jump thru hoops to make an 80 dollar charging stand do it's tricks
Click to expand...
Click to collapse
I found that forgetting and adding back didn't resolve this...a full factory reset was my only fix...something wonky going on with their software. Hope it gets updated soon.
garak0410 said:
I found that forgetting and adding back didn't resolve this...a full factory reset was my only fix...something wonky going on with their software. Hope it gets updated soon.
Click to expand...
Click to collapse
Me too - watching my photos while the phone is charging is not worth a reset to me - but it might be enough to make me want to return the damn charger - 80 bucks and this is what we get? Damn!
Geekser said:
My photos only showed up once = and then never again and I couldn't figure out how to get them to show again. Will try Forgetting in Connected Devices as recommended above - shouldn't have to jump thru hoops to make an 80 dollar charging stand do it's tricks
Click to expand...
Click to collapse
Geekser said:
Me too - watching my photos while the phone is charging is not worth a reset to me - but it might be enough to make me want to return the damn charger - 80 bucks and this is what we get? Damn!
Click to expand...
Click to collapse
I've thought a lot about the stands...beyond the slide show, I really don't want "always on" all the time...and there is no way to turn it off unless room is dark. So it truly may not be an $80 value, though most OEM wireless chargers are pricey. I just prefer the OEM accessories. I'd still be on a Note 9 if the camera wasn't such a letdown.
Not very happy with my $80 wireless charging stand so far, so hoping that future software updates will fix: 1) Photo frame only working in a lit room, 2) Time not moving around screen (like clock screensaver) and notifications not appearing unless I double tap to view regular lock screen. Fingers crossed...
ogarlen said:
Not very happy with my $80 wireless charging stand so far, so hoping that future software updates will fix: 1) Photo frame only working in a lit room, 2) Time not moving around screen (like clock screensaver) and notifications not appearing unless I double tap to view regular lock screen. Fingers crossed...
Click to expand...
Click to collapse
Agreed...the only notifications that appear over the slideshow or ambient screen is text messages. Nothing else pops up.
Guess I'm trying to understand the concern with screen burn-in though. The dim stand mode is not much different than the typical always on display screen, so how could it make the phone more susceptible to burn-in?
ogarlen said:
Guess I'm trying to understand the concern with screen burn-in though. The dim stand mode is not much different than the typical always on display screen, so how could it make the phone more susceptible to burn-in?
Click to expand...
Click to collapse
strange, the pixel stand puts the clock and notifications in one place and doesnt move them around.
is there a way to make the clock move around the screen?
shouldnt the clock be moving instead of always in the middle?
---------- Post added at 01:09 AM ---------- Previous post was at 01:04 AM ----------
garak0410 said:
I found that forgetting and adding back didn't resolve this...a full factory reset was my only fix...something wonky going on with their software. Hope it gets updated soon.
Click to expand...
Click to collapse
did the clock start moving around afterwards?
i cant get the clock to move around teh screen even after a fact reset.
The only workaround I've found for now is to turn on the standard clock screensaver from settings, which is a moving dim clock, however it cancels the extra functionality of the stand app.
ogarlen said:
The only workaround I've found for now is to turn on the standard clock screensaver from settings, which is a moving dim clock, however it cancels the extra functionality of the stand app.
Click to expand...
Click to collapse
so everytime we dock we'd have to start it manually?
abit counter intuitive, seems like this was rushed without much of it thought through
I dont know if anyone else is really REALLY let down by the amount of continual problems with regard to the Pixel 3?? I mean wow, there are all kinds of problems again with this phone??? I have had the og Pixel, Pixel 2, and the Pixel 3 and each phone has had more than its share of problems. I have noticed that the "Pixel" excitement has calmed down a lot too probably because of these problems. I had a Galaxy S9 before this Pixel 3 and NEVER had any issues with it at all. I mean this is "Google" shouldn't we expect more?? Or has everyone just come to expect problems and the usual answers of "fix incoming", "thats not a bug its a feature", and my favorite "were looking into this" LOL!!!!!!!!!!!!!!!
beginning to miss my op6 right about now haha
just forget the pixel stand and don't go through the set up and it keeps the display off while charging.
other than that this phone is great,I do notice it's a littleslower than my op6 sometimes (opening apps sometimes instant sometimes not, maybe an EAS feature) but I think that's because my op6 had a kernel installed from the get go.
Suddenly the fingerprint scanner became less responsive the past few days. Then today it's just stopped working. Restarted, cleared fingerprints, restarted and system could not find scanner and bring it to support. Another restart and I was able to add fingerprints, but it still does not unlock the phone.
Any thoughts?
I'm done with LG too. V10 dead. G7 thinq dying. DONE!
Hey guys, I'm actually a Pro! I repair phones all day everyday and the G7 is my daily, my fingerprint scanner actually quit working and I replaced it, and it works totally fine now. I believe it is a manufacturing defect, but LG is a **** company and they don't own up to stuff like this. I love my G7, but I wish they handled things better. If you can send it in on warranty, otherwise replace the fingerprint scanner. Any local shop should be able to to do it 60-80, Mobile Defenders has OEM ones. Different colors work Fina as well. I have a pink ok on my blue boy. It's dope. Only real issue I've had, that and my battery is starting to get mediocre
I'm in the same boat. A reboot does the trick, but it's sooo annoying. Wish LG would own up and fix it.
Only it's not an issue because of the millions of g7s that have no problems.....
Issemann said:
I'm in the same boat. A reboot does the trick, but it's sooo annoying. Wish LG would own up and fix it.
Click to expand...
Click to collapse
No issue with fingerprint scanner....
Excuse my bad english....
It happens to me sometimes but is due to some apps installed out of google play. In my case the solution is just to uninstall the app or the apps and then reboot the phone. It works for me in 100% of cases.
Some other cases i can just install them again and the fingerprint scanner is working with that app.
pmoral said:
Excuse my bad english....
It happens to me sometimes but is due to some apps installed out of google play. In my case the solution is just to uninstall the app or the apps and then reboot the phone. It works for me in 100% of cases.
Some other cases i can just install them again and the fingerprint scanner is working with that app.
Click to expand...
Click to collapse
Which apps gave you problems?
Issemann said:
Which apps gave you problems?
Click to expand...
Click to collapse
Always the cracked ones. Not all the cracked apps but NOT the apps from google play.
I meand that is like if the apps i donwload from that web sometimes block the fingerprint.
And most of the times is just inmediately.
I dont usually install those cracked apps but i download a few photo and video editing tools.
Mine "fixed" itself after about a week. It may have been an app or an update. But it works fine again.
Solution to fingerprint not responding | Dead | Suspected Hardware Issue
OnceAMatrixMan said:
Suddenly the fingerprint scanner became less responsive the past few days. Then today it's just stopped working. Restarted, cleared fingerprints, restarted and system could not find scanner and bring it to support. Another restart and I was able to add fingerprints, but it still does not unlock the phone.
Any thoughts?
Click to expand...
Click to collapse
So, after lot of investigation, the problem is with the fingerprint's "activity". It just stops working which will cause it to not show up in the menu and more headaches around other apps relying on it.
The possible solution to this is:
Download activity launcher or any app that can extract the activities running in your phone.
find: 'FingerprintASM' and 'FingerprintAuthenticator' under 'all activities' from the drop-down menu on the top
Tap on each to run it.
Restart the device.
Thank me later once done. :good:
Tried it a few times, but fingerprint only works about 75% of the time event after trying this. In fact it's getting worse. Maybe it's hardware...
OnceAMatrixMan said:
Suddenly the fingerprint scanner became less responsive the past few days. Then today it's just stopped working. Restarted, cleared fingerprints, restarted and system could not find scanner and bring it to support. Another restart and I was able to add fingerprints, but it still does not unlock the phone.
Any thoughts?
Click to expand...
Click to collapse
I have very similar problem. Fingerprint works in random situation but many times it does not work. Looks like fingerprint ceases to be active.. maybe its firmware problem. LG probably do not care about it.. but I see many LG users haves this problem.
I had an issue with mine when I first got it. The back plate had been removed and glued back on. It was slightly open on the top, which made the fingerprint sensor move away from the connection on the back of the phone. The sensor was mostly unresponsive until I sealed it back up. Not sure if this pertains to your problems, but I figured I'd share.
For the Repair Pro!
das_webos_transformer said:
Hey guys, I'm actually a Pro! I repair phones all day everyday and the G7 is my daily, my fingerprint scanner actually quit working and I replaced it, and it works totally fine now. I believe it is a manufacturing defect, but LG is a **** company and they don't own up to stuff like this. I love my G7, but I wish they handled things better. If you can send it in on warranty, otherwise replace the fingerprint scanner. Any local shop should be able to to do it 60-80, Mobile Defenders has OEM ones. Different colors work Fina as well. I have a pink ok on my blue boy. It's dope. Only real issue I've had, that and my battery is starting to get mediocre
Click to expand...
Click to collapse
Question for the repair guy! My G7 Thinq fingerprint scanner stopped working. I tried to add my fingerprints again with no luck. The phone "buzzes" when I touch the sensor and the screen displays "Place your finger on the center of the fingerprint sensor." Sometimes I get "Sensor needs to be cleaned"
Stepped through some other suggestions and did a "hard reset/wipe of the phone", no joy. Will replacing the fingerprint sensor would effect a repair? I would hate to go to the repair shop, pay for the replacement, and it still not work.
Thanks in advance
One possible quick fix
I noticed in a tear-down video that the fingerprint sensor uses touch contacts for signal transmission (as opposed to being a plug-in contact). I pressed on the area about where it is located, just under the flash and IR, and now it works! If you've dropped your phone a few times it might cause this as the back is glued on and the contact area could pull away from the glue (just a theory). I think I will try to heat it up and press down on it some more for good measure.
Update:
This approach does get it working again but the effect is not long-lived. Tried it with heating but again it is not permanent. Alas.
Surf Excel said:
So, after lot of investigation, the problem is with the fingerprint's "activity". It just stops working which will cause it to not show up in the menu and more headaches around other apps relying on it.
The possible solution to this is:
Download activity launcher or any app that can extract the activities running in your phone.
find: 'FingerprintASM' and 'FingerprintAuthenticator' under 'all activities' from the drop-down menu on the top
Tap on each to run it.
Restart the device.
Thank me later once done. :good:
Click to expand...
Click to collapse
I don't have these activities in the Android 10 ROM. When I activate some others it throws an error that seems to indicate the hardware is missing.
It's newly ordered and it seems connected ok, same position as original, checked without cover too, just doesn't work. Perhaps incompatible hardware or faulty?
activity launcher did not work on my LG Q stylus plus !!!
Surf Excel said:
So, after lot of investigation, the problem is with the fingerprint's "activity". It just stops working which will cause it to not show up in the menu and more headaches around other apps relying on it.
The possible solution to this is:
Download activity launcher or any app that can extract the activities running in your phone.
find: 'FingerprintASM' and 'FingerprintAuthenticator' under 'all activities' from the drop-down menu on the top
Tap on each to run it.
Restart the device.
Thank me later once done. :good:
Click to expand...
Click to collapse
activity launcher did not work on my LG Q stylus plus !!!
OpenMinded said:
I don't have these activities in the Android 10 ROM. When I activate some others it throws an error that seems to indicate the hardware is missing.
It's newly ordered and it seems connected ok, same position as original, checked without cover too, just doesn't work. Perhaps incompatible hardware or faulty?
Click to expand...
Click to collapse
It seems to appy to Android 9. 10 has some other processes.
Easiest is to look for Smart cleaning, then choose fingerprint.
It will show that the hardware is not being detected.
I tried everything to no avail.
I either got two broken sensors or another issue.
Seems the lower board might be suspect.
If anyone figures it out, please psot, so will I.
Thanks
Surf Excel said:
Solution to fingerprint not responding | Dead | Suspected Hardware Issue
So, after lot of investigation, the problem is with the fingerprint's "activity". It just stops working which will cause it to not show up in the menu and more headaches around other apps relying on it.
The possible solution to this is:
Download activity launcher or any app that can extract the activities running in your phone.
find: 'FingerprintASM' and 'FingerprintAuthenticator' under 'all activities' from the drop-down menu on the top
Tap on each to run it.
Restart the device.
Thank me later once done. :good:
Click to expand...
Click to collapse
My friend 100 thanks after 1 month and hours to search finally i make it