Hello,
is there anyone who can help me?
I unlocked the bootloader of my phone for rooting my phone.
after rooting because I lost some features of the phone, so I flashed firmware my phone and locked the bootloader, but after that, when I opened the secure folder,
it brought the text in the picture below, unlocked bootloader several times, and then locked it. I flashed it a few more times, but it brings the same thing again.
What can I do? Please help.
I apologize for the weakness in English writing
You tripped the Knox efuze...
blackhawk said:
You tripped the Knox efuze...
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How can fix it??
Sobhan2018 said:
How can fix it??
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Replace the mobo.
Or adapt. Do you really need secure folder?
I never use it. Samsung Pay is lost as well.
Some bank apps may puke on you too.
No But I'm worried about my phone warranty
blackhawk said:
Replace the mobo.
Or adapt. Do you really need secure folder?
I never use it. Samsung Pay is lost as well.
Some bank apps may puke on you too.
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No But I'm worried about my phone warranty
Sobhan2018 said:
No But I'm worried about my phone warranty
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That's out the window now.
If Samsung does a warranty repair for say the display, if they're being nice, they'll replace the mobo too (and charged you for it) to bring it back in spec. Others here have had that happen.
Unfortunately you're learning the hard way.
At this point I wouldn't worry about it and simply work with the hardware you have now. I actually have never used any of the Knox features (except Knox based package disablers) in over 6 years of owning Samsung phones.
blackhawk said:
That's out the window now.
If Samsung does a warranty repair for say the display, if they're being nice, they'll replace the mobo too (and charged you for it) to bring it back in spec. Others here have had that happen.
Unfortunately you're learning the hard way.
At this point I wouldn't worry about it and simply work with the hardware you have now. I actually have never used any of the Knox features (except Knox based package disablers) in over 6 years of owning Samsung phones.
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Thanks for your help
Related
Does anyone know the official root policy at At&t? I waited about 3 months to root my Galaxy S but I want to root and flash mine now without worrying about the warranty in case I screw it up.
Root voids warranty... Just flash back to stock for warranty purposes you can get the odin tar at wwww. Samsung- updates. Com
Sent from my SAMSUNG-SGH-I747 using xda premium
It should, but I don't think it matters.
The way I understand it goes as follows: The terms of your warranty are set by Samsung. When you bring a phone to your AT&T store to have it replaced under warranty, AT&T is simply taking that phone and returning it to Samsung for you. The Samsung warranty clearly states that rooting your phone violates your warranty.
Despite that, when I called the support number and asked several people at AT&T, all of them assured me that rooting does not void my warranty. I even made one of the people I spoke with email it to me in writing, for what it's worth. I ended up deciding that it shouldn't really matter though because:
1. It is really easy to root without tripping the counter, and
2. If you go into the store to use your warranty, do you really think the person there will know what the binary counter is, no less how to check it? And if Samsung ends up saying that your phone's warranty was voided, AT&T takes the loss, not you.
mcnulty1 said:
The way I understand it goes as follows: The terms of your warranty are set by Samsung. When you bring a phone to your AT&T store to have it replaced under warranty, AT&T is simply taking that phone and returning it to Samsung for you. The Samsung warranty clearly states that rooting your phone violates your warranty.
Despite that, when I called the support number and asked several people at AT&T, all of them assured me that rooting does not void my warranty. I even made one of the people I spoke with email it to me in writing, for what it's worth. I ended up deciding that it shouldn't really matter though because:
1. It is really easy to root without tripping the counter, and
2. If you go into the store to use your warranty, do you really think the person there will know what the binary counter is, no less how to check it? And if Samsung ends up saying that your phone's warranty was voided, AT&T takes the loss, not you.
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So if the warranty is voided according to Samsung, at&t will still replace it?
Sent from my SAMSUNG-SGH-I747
You can unroot/reset the flash counter so why risk submitting a phone that is rooted?
Just unroot and return it to stock first to avoid any hassle - even if some AT&T reps tell you it's ok they are not the decision makers and are OFTEN wrong/mis-informed.
jeffreii said:
You can unroot/reset the flash counter so why risk submitting a phone that is rooted?
Just unroot and return it to stock first to avoid any hassle - even if some AT&T reps tell you it's ok they are not the decision makers and are OFTEN wrong/mis-informed.
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+1 - It's better to be safe then suddenly be on the hook for $600 to AT&T.
WA_Bob said:
+1 - It's better to be safe then suddenly be on the hook for $600 to AT&T.
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What if your phone has been rooted, and the phone will not power on at all. Will I still be able to return and be covered under warranty?
Will AT&T be able to tell that the device has been rooted if it won't power on at all? (I flashed a rom for the 19300 accidentally)
Freaking noobie move. DOH!#$%[email protected]!!
oreo918 said:
What if your phone has been rooted, and the phone will not power on at all. Will I still be able to return and be covered under warranty?
Will AT&T be able to tell that the device has been rooted if it won't power on at all? (I flashed a rom for the 19300 accidentally)
Freaking noobie move. DOH!#$%[email protected]!!
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Ouch! Well, you can only try and see but if it they tell you that "You bricked it, you bought it" you don't really have any options.
WA_Bob said:
Ouch! Well, you can only try and see but if it they tell you that "You bricked it, you bought it" you don't really have any options.
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Luckily I am still under the Manufacturer's Warranty, and they replaced it with no problem. Although they did ask me if my device was rooted. I just told them "No" and crossed my fingers.
UItimately they replaced the phone. Thank you for you quick response.
With any luck they'll just go straight to re-imaging it and overwrite everything without bothering to look too closely at it. Then it would be sold or made a warranty replacement as a refurb and everything will work out. I'm sure this isn't the first time someone has brought them a brick and hopefully they're not bothered enough by it to look very closely at what happened to it.
However, I would take a closer look at what ROM you're flashing on which flavor of SGS 3 this time around. Bring in more than one brick and even the slowest sales person might get to wondering!
If you get lucky and the AT&T employee is a good person and your phone is having a hardware issue that could never be caused by root, they sometimes don't care about your phone being rooted. It has happened toa friend of mine.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
WA_Bob said:
With any luck they'll just go straight to re-imaging it and overwrite everything without bothering to look too closely at it. Then it would be sold or made a warranty replacement as a refurb and everything will work out. I'm sure this isn't the first time someone has brought them a brick and hopefully they're not bothered enough by it to look very closely at what happened to it.
However, I would take a closer look at what ROM you're flashing on which flavor of SGS 3 this time around. Bring in more than one brick and even the slowest sales person might get to wondering!
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I know that's right. I will DEFINITELY be putting any ROM I consider flashing under a magnifying glass before flashing away. :victory:
Thank you for your time and your response on this matter, it has been very helpful.
God Bless
Im currently running 4.4.2 with knox free bootloader and im happy with it but my screen is shattered and has been for awhile. Im really ready to have a phone with new glass but dont know what option to take.
1. Keep phone I have and pay 160 to get glass replaced. (or do it myself / not too comfortable taking this job on. The screen is shattered pretty bad)
2. Take advantage of warranty and return phone and hope that insurance gives me the same model and knox free bootloader (the later of the two is unlikely at this point right? as all refurbs have been updated?)
3. Keep shattered screen phone as is and wait another year to get new device. (I really dont want to take this option)
I want to be able to flash roms and create backups. I dont want to be one with KNOX 0x1. What option would you take? Let me know if there's one I missed?
Thanks :good::good:
R.Suave said:
Im currently running 4.4.2 with knox free bootloader and im happy with it but my screen is shattered and has been for awhile. Im really ready to have a phone with new glass but dont know what option to take.
1. Keep phone I have and pay 160 to get glass replaced. (or do it myself / not too comfortable taking this job on. The screen is shattered pretty bad)
2. Take advantage of warranty and return phone and hope that insurance gives me the same model and knox free bootloader (the later of the two is unlikely at this point right? as all refurbs have been updated?)
3. Keep shattered screen phone as is and wait another year to get new device. (I really dont want to take this option)
I want to be able to flash roms and create backups. I dont want to be one with KNOX 0x1. What option would you take? Let me know if there's one I missed?
Thanks :good::good:
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I personally would just get the screen replaced. Either do it myself (after watching a few tear-down videos numerous times) or try to find somewhere that will fix it for cheaper than $160.
I don't know how it works, but how exactly could a shattered screen be a warranty claim? I can see an insurance claim, but a warranty claim?
lordcheeto03 said:
I personally would just get the screen replaced. Either do it myself (after watching a few tear-down videos numerous times) or try to find somewhere that will fix it for cheaper than $160.
I don't know how it works, but how exactly could a shattered screen be a warranty claim? I can see an insurance claim, but a warranty claim?
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Yeah. I would replace it myself but it seems that using LOCA in between the new glass and old digitizer is the only way to go and that process seems risky. I cant find any places around here (Austin, TX) that will do it for cheaper than that. Most of the places only replace the digitizer and glass b/c the process of separating the two is more work.
I meant insurance claim. Sorry bout that.
R.Suave said:
Yeah. I would replace it myself but it seems that using LOCA is the only way to go and that process seems risky.
I meant insurance claim. Sorry bout that.
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Yeah, I dread the day I bust my screen... I know it'll happen, just a question of "when." You have quite the predicament. I still say I'd go the route of either doing it myself or getting it done. This would be a sure-fire way to not catch the KNOX-pox. Worse comes to worse and you mess the phone up... insurance claim and hope you don't get one with KNOX.
I thought knox was only for warranty checking. If you hey a replaced device with knox, you should still be able to root install custom recovery and flash away you'll just have a tripped knox.
Sent from my SGH-M919 using Tapatalk
elesbb said:
I thought knox was only for warranty checking. If you hey a replaced device with knox, you should still be able to root install custom recovery and flash away you'll just have a tripped knox.
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If I had a tripped KNOX, I would still be able to "take advantage" of T-Mobile insurance options in the future just not Samsung warranty options correct?
R.Suave said:
If I had a tripped KNOX, I would still be able to "take advantage" of T-Mobile insurance options in the future just not Samsung warranty options correct?
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That is correct. To my knowledge, Items received through an insurance claim have no warranty. So if anything were to happen to it, you can simply make an insurance claim on it. You pay for the insurance, so they can't deny you.
Sent from my SGH-M919 using Tapatalk
Just bought the SM-P600 and found out that there is no root that will NOT trip KNOX.
I mainly need root for the following:
1). Add more app in Multi-view
2). Froze Samsung apps
PS: reason I am afraid with KNOX tripping is because if I need warranty work, Samsung may reject my tablet. Samsung repair center seems to be strict - I had Note 1 bought from UK seller. Phone went bad, asked Samsung UK if I can send it for warranty work, I"ll pay the S/H both way. Nope - Samsung said UK devices must be used in UK. The moment I took it out of the country and use it there, warranty voided. Imagine if Samsung USA see KNOX bit...
You know what? Your a smarter man than me, I actually knoxed mine but after today I am not that fussed if my warranty is gone. If I need to claim warranty at any point in the future I will simply fry the mainboard before I send it, either by bridging a car battery across the mainboard or by stripping the the board out and zapping in the microwave for a few seconds.
If the board is totally inoperable they will have replace it, whether or not knox is enabled is irrelevant you can't void what you can't see? Just got to be smart about it and leave no evidence of tampering.
The tear down isn't to hard to be honest, but you can avoid it certainly try and do so, I believe that Towelroot won't knox the unit but certainly do research before hand.
kypreo said:
You know what? Your a smarter man than me, I actually knoxed mine but after today I am not that fussed if my warranty is gone. If I need to claim warranty at any point in the future I will simply fry the mainboard before I send it, either by bridging a car battery across the mainboard or by stripping the the board out and zapping in the microwave for a few seconds.
If the board is totally inoperable they will have replace it, whether or not knox is enabled is irrelevant you can't void what you can't see? Just got to be smart about it and leave no evidence of tampering.
The tear down isn't to hard to be honest, but you can avoid it certainly try and do so, I believe that Towelroot won't knox the unit but certainly do research before hand.
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Can't Samsung deny the warranty if you burn the motherboard under the "User abuse" clause? [emoji12] Just kidding.... It's a hit or miss when it come to Samsung warranty, I suppose.
I almost got burned, as mentioned above. Had Amazon did not have a great return policy, I'd have a $600 door step.
lanwarrior said:
Can't Samsung deny the warranty if you burn the motherboard under the "User abuse" clause? [emoji12] Just kidding.... It's a hit or miss when it come to Samsung warranty, I suppose.
I almost got burned, as mentioned above. Had Amazon did not have a great return policy, I'd have a $600 door step.
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Truth be said unless you leave visible marks it's hard for them to deny it, I should do a test run in a microwave with dud boards I have at work, at least that way we can determine if that leaves marks hahahaha:laugh:
lanwarrior said:
Just bought the SM-P600 and found out that there is no root that will NOT trip KNOX.
I mainly need root for the following:
1). Add more app in Multi-view
2). Froze Samsung apps
PS: reason I am afraid with KNOX tripping is because if I need warranty work, Samsung may reject my tablet. Samsung repair center seems to be strict - I had Note 1 bought from UK seller. Phone went bad, asked Samsung UK if I can send it for warranty work, I"ll pay the S/H both way. Nope - Samsung said UK devices must be used in UK. The moment I took it out of the country and use it there, warranty voided. Imagine if Samsung USA see KNOX bit...
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This was why I rooted my LTE model to add more apps using Wanam Xposed and under System can add more apps. TB I used to freeze a lot of stuff but need root for that...
parcou said:
This was why I rooted my LTE model to add more apps using Wanam Xposed and under System can add more apps. TB I used to freeze a lot of stuff but need root for that...
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Yeah, unfortunately, there is no root w/o KNOX tripping for the Wifi version. I'd have bought the LTE version, if it is not too expensive ($699 versus $459).
Hi all,
I've had a bit of experience in rooting and flashing, back on my old Nexus 4. Haven't done it in awhile due to my Nexus 5 stock being bloody perfect in my opinion.
I'm going to get a Samsung Galaxy Tab S 10.5, and I've heard about all the bloatware. Obviously I would like to remove this crap if possible, but I was wondering about warranty issues. Is it now possible to restore the tablet back to a state that the warranty provider will not be able to tell it's been rooted/flashed (and voided warranty)?
Cheers.
Nope. Once knox has been tripped, you cant get back warrenty. There isnt even a root method that doesnt void knox either. What I do is wait like month or two before rooting to see if there are any faulty parts. Then i root and void warrenty.
DUHAsianSKILLZ said:
Nope. Once knox has been tripped, you cant get back warrenty. There isnt even a root method that doesnt void knox either. What I do is wait like month or two before rooting to see if there are any faulty parts. Then i root and void warrenty.
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Thanks a lot, exactly what I wanted to know !
Case closed!
Tomo8281 said:
Thanks a lot, exactly what I wanted to know !
Case closed!
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Please read this, then close your case.
I just got my tablet back from Samsung. My screen stopped working so I went back to the store and they sent it back to Samsung.
I was a little bit freaking out, because it was rooted and then some. (had scratches on the side/cover, I've taken the cover of it once)
Now, 2 weeks later, I just retrieved it.
Tablet is fixed/replaced. Warranty was NOT voided.
And it looks like they really fixed it instead of just refurbishing/replacing. They replaced the hardware (broken mainboard, usbport, cables), de-rooted it and patched it up back to normal factory state.
I even got the stock recovery mode from Samsung on it, which they used to patch it up.
And the bootloader says KNOX WARRANTY VOID: 0.
I've looked in to this and found that Samsung is 'okay' with you rooting your device. Your warranty does NOT get voided if you root it!
If it breaks down due to software or hardware failure that is not of your own doing (i.e. not having it dropped/submerged, you get the point), Samsung will cover the first 'repair' you sent in.
Atleast here, in the Netherlands.
Just thought you guys should know this, as everybody is 'tripping their knox' and worrying about warranty.
In the EU there is a law saying that you are allowed to jailbreak electronics you own without losing warranty. So unless it is brokenot because of negligence including bricking,, they should fix it.
lynxblaine said:
In the EU there is a law saying that you are allowed to jailbreak electronics you own without losing warranty. So unless it is brokenot because of negligence including bricking,, they should fix it.
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It has to do something with Samsung. Depends on each thing that happens to your tablet. I think they only fix it once when Knox is tripped.
Europe has stronger consumer protection laws. I would not count on it in the U.S.
Yeah as I said, in the UK/EU yes. No idea about elsewhere. It is nothing to do with one fix if tripped its to do with consumer law.
I read many things about that root will void my warranty, or not. The main question is above. Is there a clean answer for this? OR Is there a way that I can root without tripping Knox?
I would be very grateful if someone cen get me a clean answer for this because I'm searching about this for too long time now.
Sorry for my bad english, I'm a hungarian
As far as i know rooting will void your warranty no matter what, in older Android versions there were ways to root without tripping it but Samsung have upped their game and it will void your warranty
elderwolf123 said:
As far as i know rooting will void your warranty no matter what, in older Android versions there were ways to root without tripping it but Samsung have upped their game and it will void your warranty
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Thanks for the anwser, and one more thing.. What is in the warranty? I mean what they will repair? They are looking only the software side of the phone? Or if my camera will broke then they will replace it?
GreGaming said:
Thanks for the anwser, and one more thing.. What is in the warranty? I mean what they will repair? They are looking only the software side of the phone? Or if my camera will broke then they will replace it?
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if its a hardware issue like if the board just randomly dies, memory corrupts, battery expands etc. its not common but its there more to cover their ass. if you were to drop your phone in water or crack the screen it isnt covered. They look at the software to see if you have violated the EULA and if you have they legally dont have to do anything