Hi, really want to get this tablet, but watched reviews saying it doesn't support Amazon Prime video streaming in HD. Is there a way round this or this an issue with all Xiaomi products. Everything about the tablet is excellent, but this is a deal breaker.
Thanks
If I'm not mistaken this only happens on the CN version - not 100% sure though.
I have global Version auf Amazon Prime Video is in sd
TheMrN1ko1 said:
I have global Version auf Amazon Prime Video is in sd
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Click to collapse
Do you know if Netflix and Disney+ works in SD or HD ?
flukk123 said:
Do you know if Netflix and Disney+ works in SD or HD ?
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Click to collapse
Netflix, Disney+, Sky works in HD. Netflix is offiziell Partner.
A bit rubbish no Amazon Prime HD. Wonder if they will ever get it certified.
2nd biggest phone manufacture in the world and can't even get prime hd
psp888 said:
A bit rubbish no Amazon Prime HD. Wonder if they will ever get it certified.
2nd biggest phone manufacture in the world and can't even get prime hd
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Click to collapse
I saw that in YouTube review
12:42
You can see at the bottom of the image that the video quality is HD.
He explains that at first the video quality was sd, then he removed the app and reinstalled it, and the quality became hd
Keyvannn said:
I saw that in YouTube review
12:42
You can see at the bottom of the image that the video quality is HD.
He explains that at first the video quality was sd, then he removed the app and reinstalled it, and the quality became hd
Click to expand...
Click to collapse
Can confirm, it does now play full HD 1080 after reinstalling the app. I guees it needs reinstall or else it won't update its whitelist for this device, even though there's no new update from the play store.
gorodoe said:
Can confirm, it does now play full HD 1080 after reinstalling the app. I guees it needs reinstall or else it won't update its whitelist for this device, even though there's no new update from the play store.
Click to expand...
Click to collapse
Also found that if uninstalling and reinstalling doesn't work, try deregistering your device in PrimeVideo's Device list.
I got license generate (iirc) error few hours after, and PrimeVideo were stuck in SD again, where uninstalling and reinstalling don't work. But deregister the devices and logging in again after reinstall made it work again.
So either Amazon did put pad 5 on their whitelist or this is just some bug in their software.
When I got the Pad 5 Amazon Prime only worked in SD. But I just checked again and I can now confirm that Amazon Prime is working in HD. I didn't need to reinstall the app. Maybe it got whitelisted by Amazon in the meantime.
The Amazon App was updated and now Amazon works fine. On my Redmi Note 10 5g Amazon in sd
flukk123 said:
Do you know if Netflix and Disney+ works in SD or HD ?
Click to expand...
Click to collapse
in global version of minpad including Netflix esn it work on full hd and hdr 10
ttaiw said:
in global version of minpad including Netflix esn it work on full hd and hdr 10
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Click to collapse
I got a bug on mine, not 100% sure what's the cause. But sometimes the Widevine become downgraded from L1 to L3 (usually when i realized why is my netflix stuck in SD), check DRM Info and DRM randomly becomes L3.
Fix that work: Clear all Storage for netflix (app and cache), restart the device. Then log back in into netflix.
not 100% sure but most likely caused by either dark more or reading mode, as it often triggers when those two were on.
EDIT: have tested it all, Dark mode, reading mode, adaptive color, dolby atmos, 60hz mode. this bug still exist
At this point I'm clueless to what might cause it. It happened sometimes regularly, just let the series or film plays for less than 5-10 minutes and the screen freezes but the sound kept playing. It would say "Device Failure occured. Please Try again (500.-116)." At this point, netflix logged out itself, and when you check DRM Info your widevine level will be downgraded to L3. Other devices work fine without issue.
Going to try factory reset I guess.
EDIT 2:
Have tried factory reset twice (One through factory reset in the settings and the other from recovery menu). It seems that's server side issue, as it happened in regular fashion at the time, but now without doing anything it doesn't happen yet.
EDIT 3:
Tried disabling Automatic Brightness, it work so far. I also think that the issue seems to happen when it was used in a dark room and not when using it them in a well lit room.
EDIT 4:
No clue, still trying few things, none of them work.
Etmors said:
I got a bug on mine, not 100% sure what's the cause. But sometimes the Widevine become downgraded from L1 to L3 (usually when i realized why is my netflix stuck in SD), check DRM Info and DRM randomly becomes L3.
Fix that work: Clear all Storage for netflix (app and cache), restart the device. Then log back in into netflix.
not 100% sure but most likely caused by either dark more or reading mode, as it often triggers when those two were on.
EDIT: have tested it all, Dark mode, reading mode, adaptive color, dolby atmos, 60hz mode. this bug still exist
At this point I'm clueless to what might cause it. It happened sometimes regularly, just let the series or film plays for less than 5-10 minutes and the screen freezes but the sound kept playing. It would say "Device Failure occured. Please Try again (500.-116)." At this point, netflix logged out itself, and when you check DRM Info your widevine level will be downgraded to L3. Other devices work fine without issue.
Going to try factory reset I guess.
Click to expand...
Click to collapse
Tried the fix for Netflix and it works.. screenshot before and after clear data plus restart. L3 Widevine back to L1. Global ROM
Upon checking via DRM INFO app. L3 is shown..
zeke125 said:
Upon checking via DRM INFO app. L3 is shown..View attachment 5431823
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Click to collapse
Usually restarting would reset it back to L1.
It seems I've found a temporary fix. Not 100% if this is the fix, though. I've had these L1 to L3 random downgrade today, every 10 minutes. One thing I haven't tried to disable is Automatic Brightness, I did, and voila it has not recurred anymore... so far.
So far IIRC these errors would always appear when I'm using it in a non well lit room.
Etmors said:
Usually restarting would reset it back to L1.
It seems I've found a temporary fix. Not 100% if this is the fix, though. I've had these L1 to L3 random downgrade today, every 10 minutes. One thing I haven't tried to disable is Automatic Brightness, I did, and voila it has not recurred anymore... so far.
So far IIRC these errors would always appear when I'm using it in a non well lit room.
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Click to collapse
I already submitted to feedback and would include your findings. What a weird bug this is
zeke125 said:
I already submitted to feedback and would include your findings. What a weird bug this is
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Click to collapse
I have submitted feedback days ago, no reply whatsoever though
Hello, I still have the same problem ... When I turn on the tablet I'm in Widevine L1, but when I launch protected content, it starts to reload after 10 minutes in SD, and I go back to Widevine L3 ... I tried all the operations described above, nothing seems to correct the problem.
corentin.dcr said:
Hello, I still have the same problem ... When I turn on the tablet I'm in Widevine L1, but when I launch protected content, it starts to reload after 10 minutes in SD, and I go back to Widevine L3 ... I tried all the operations described above, nothing seems to correct the problem.
Click to expand...
Click to collapse
It is just like that for the moment. Can't really tell if it was software related, or that there's some background homing stuff to xiaomi server to maintain Widevine and that their servers were busy at the time this issue appears, or some broken/buggy app/battery optimization that stops a service that's vital for widevine at random times(that's why a restart brings the cert back to L1??)
So far, there's no 100% fix, all you can do is reset the cert back to L1. Or just wait for few hours, as usually it only happen for few hours then it works again no issue for few days.
And if you browse the internet a bit, you can tell that many MIUI device with MIUI 12 suffer from this issue—downgraded L1 to L3 until restart. Which also includes requesting new cert via fingerprint payment settings (which doesn't exist for the MIUI os for this tab)
Here are my current steps:
Close the streaming app.
Hold the app > press the app info button (circled "i")
Clear all data (this will delete your downloaded video and your login)
OPTIONAL: Disable: Darkmode, Reading Mode, automatic brightness, and Adaptive colors. (I still have Dolby Atmos on, 120hz on, Vivid display with default temperature *Why Optional: Because not sure yet whether this does actually do anyhting. Cause it's really hard to replicate the issue, since this issue happen at random times. Sometimes the downgrade just happen reliably every x minutes over few hours whatever I do or change—which frustrates me and I just switch to another devices—or sometimes they don't happen at all for a few days.
Do a restart/Shutdown then turn on the device.
Log in back into the streaming service.
Related
Hopefully the powers that be don't do a DMCA takedown on my youtube video, but I've uploaded an example of a video playback glitch that regularly occurs on my device. Does anyone else see this on their Note 10.1 2014 edition? Very annoying... SM-P600, 32GB, USA version, MK1 firmware. Not rooted.
http://youtu.be/gU6x1CLGa8E
So far, I must be in the less than 1% that have experienced this problem...
you didn't include any info on the clip. audio codec, video codec, bitrate, profile, etc. what videomplayer are you using. is the glitch repeatable at that exact frame each time?
You can be sure that when somebody else had such problems, you will already find it here in the forum. So, no, never have such an issue. Also not over the network.
And, as mad squabbles already wrote: For more we need much more information.
madsquabbles said:
you didn't include any info on the clip. audio codec, video codec, bitrate, profile, etc. what videomplayer are you using. is the glitch repeatable at that exact frame each time?
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Click to collapse
The movie was downloaded from Samsung Hub to the device. HD quality. The videoplayer was the only one that plays these movies (to my knowledge): The stock Samsung video player. The glitch is not repeatable at exact locations. I can go back and rewatch the same clip and it will not appear, which says to me that there is not a data corruption problem. It seems like an I/O or "interrupt" problem to me. I've run Androbench on the device and I get as good as or better than the Anandtech benchmarks for the device.
This type of glitch occurs on any kind of move I play, including those I put on the device (mp4, etc). For the ones I have put on the device manually (not through Google Play or the Hub), I've tried the following players: Dice, MX, Archos, and the stock player.
In all other respects, the device works flawlessly: no lag to speak of (except for the occasional stutter on the notifications pull-down, which seems to be the norm). It doesn't crash randomly and battery life seems normal (no less than 7-10 hours of screen on time, ~4% drain overnight. The only thing that I have that probably isn't too common is that I do have MDM software installed (MaaS360) so that I can sync with my employers Exchange servers using TouchDown.
sperho said:
The movie was downloaded from Samsung Hub to the device. HD quality. The videoplayer was the only one that plays these movies (to my knowledge): The stock Samsung video player. The glitch is not repeatable at exact locations. I can go back and rewatch the same clip and it will not appear, which says to me that there is not a data corruption problem. It seems like an I/O or "interrupt" problem to me. I've run Androbench on the device and I get as good as or better than the Anandtech benchmarks for the device.
Click to expand...
Click to collapse
Normally I would expect that you have an background process which got more attention from Android then your video player. This can be anything. Did you have this issue also after a directly after a restart?
Elim said:
Normally I would expect that you have an background process which got more attention from Android then your video player. This can be anything. Did you have this issue also after a directly after a restart?
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Click to collapse
Yes, I have the issue immediately after a restart.
sperho said:
The only thing that I have that probably isn't too common is that I do have MDM software installed (MaaS360) so that I can sync with my employers Exchange servers using TouchDown.
Click to expand...
Click to collapse
I just removed MaaS360 and rebooted. The glitch remains...
Factory resetting now. Will report back when I get it back online. I'll test video before installing any third party apps...
And.....it's still glitching after a factory reset.
First thing I noticed was that this scene is similar to super Mario live action movie
Second, this glitch can happen when you read from a slow SD card or can be reading and writing at same time, for example downloading from torrent or installing apps and playback movies from same location.
fantasmanegro said:
Second, this glitch can happen when you read from a slow SD card or can be reading and writing at same time, for example downloading from torrent or installing apps and playback movies from same location.
Click to expand...
Click to collapse
Indeed. However, movies are playing from the internal memory without any other significant activity going on. (no D/Ls, etc. just normal device behavior that is native to the OS) going on in the background. I also have played video in airplane mode...
fantasmanegro said:
Second, this glitch can happen when you read from a slow SD card or can be reading and writing at same time...
Click to expand...
Click to collapse
and the media scan which have issues with scanning some files. Maybe you check which processes are running in the background?
Elim said:
and the media scan which have issues with scanning some files. Maybe you check which processes are running in the background?
Click to expand...
Click to collapse
There is always *some* process running in the background... I have cleared all other applications while playing a movie, but really, should this be necessary? (Problem still remains) I've tried playing movies without any non-stock apps installed. Problem occurs. I've tried freezing as much bloatware as possible without rooting before installing third part apps. Problem occurs.
What I would like to explicitly know is this: has anyone rented a movie from Google Play, played at least 30 minutes straight while doing nothing but watching the movie, and saw any stuttering whatsoever during that 30 minutes. I can live with it if it is a suboptimal experience due to firmware (I'm on MK1, btw) if this is "normal" for this device. I could only hope that it would be fixed in a future firmware update if that was the case. However, I have a strong feeling that if I sent this in to Samsung, they'll fiddle with it for 10 minutes, see that it "seems" to be fine (except for this glitch, the device performs completely as-expected for an Android device), then it be returned to me with no action taken. I can live without this thing for a few weeks, but it will be extremely annoying if nothing is actually done about it. Given that this glitch is not reproducible on command, I fear it will be an ongoing thorn in my proverbial behind. Unfortunately, my return window has expired or else it would go back in an instant.
Used Kies to download and reinstall the MK1 firmware in case one of the OTA updates were corrupted. No joy. Still stutters. Samsung Live Chat help of no use. I expect a call or email from them telling me to send it in in the next 3-5 business days unless someone else states that they have the same tablet and sees this problem too, possibly confirming that it is a firmware/device combination issue.
Mmm this is weird, I have no problem with video playback (any supported format by this device)
I have no MK1 but MJ2 and maybe media scanner is working hard in background
Are you using external SD card and / or have many pictures?
sperho said:
And.....it's still glitching after a factory reset.
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Click to collapse
Try MX player if you just want to play it somehow
Sent from my GT-I9082
as far as i can remember with pc's.... if video card gets warm or hot, the screen starts to show glitches...
asifcheer said:
Try MX player if you just want to play it somehow
Sent from my GT-I9082
Click to expand...
Click to collapse
MX player shows glitches as well on movies that it can actually play. i.e., MX player doesn't play nicely with rented (digitally rights managed) movies from Google, which is the primary problem. Perhaps Android tablet users just don't rent movies all that much?
media scanner is working hard in background
Are you using external SD card and / or have many pictures?
Click to expand...
Click to collapse
Media scanner isn't working hard in the background as far as I can tell. No to the two questions.
I didn't actually crap my pants.
Netflix was working for a couple of months, then it stopped working. When I try to play any video it says it can't play it and to try again later or watch something else. I uninstalled and reinstalled Netflix, I cleared the cache and data for the app, I created a new Netflix account, nothing has helped.
Anything short of a factory restore I can try? Netflix support has been unsuccessful and referred me to Amazon. But I just rooted the Fire TV and I've got XBMC all set up the way I like it and I don't want to lose all that crap.
Thanks
Joe
http://downdetector.com/status/netflix
hope I caught you before you reformatted your ftv....
roustabout said:
http://downdetector.com/status/netflix
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Click to collapse
No, I've been having this problem for weeks now and Netflix works fine on other devices on the same LAN.
I had this issue too with both Netflix and Amazon videos. unfortunately, I had to factory reset to fix problem.
Sent from my Galaxy Nexus using Tapatalk
pope523 said:
I didn't actually crap my pants.
Netflix was working for a couple of months, then it stopped working. When I try to play any video it says it can't play it and to try again later or watch something else. I uninstalled and reinstalled Netflix, I cleared the cache and data for the app, I created a new Netflix account, nothing has helped.
Anything short of a factory restore I can try? Netflix support has been unsuccessful and referred me to Amazon. But I just rooted the Fire TV and I've got XBMC all set up the way I like it and I don't want to lose all that crap.
Thanks
Joe
Click to expand...
Click to collapse
I have had strange problems with my Netflix. Whenever I exit XBMC and launch Netflix it will start to load the video I want to watch, then it gives me a similar message. Pull the power and reset FireTV and it works fine. I wish there was a simple reboot app that I could sideload. A reboot always fixes any weird problems that I am having with Netflix.
Netflix??
I know this a matter of opinion and add-ons installed, but I would say ditch Netflix and use XBMC exclusively.
htpcforall said:
I know this a matter of opinion and add-ons installed, but I would say ditch Netflix and use XBMC exclusively.
Click to expand...
Click to collapse
Yes, I'd be perfectly happy to do so. But my kids want to unending supply of idiotic animation that Netflix provides and I don't want to fill my file server up with it.
falkien said:
I have had strange problems with my Netflix. Whenever I exit XBMC and launch Netflix it will start to load the video I want to watch, then it gives me a similar message. Pull the power and reset FireTV and it works fine. I wish there was a simple reboot app that I could sideload. A reboot always fixes any weird problems that I am having with Netflix.
Click to expand...
Click to collapse
Select and Play on the Fire TV remote for 5 seconds, I think, forces a reboot.
Clear data for Amazon Video in the app settings. Got Prime videos and Netflix working for me again.
Sent from my SAMSUNG-SM-G900A using Tapatalk
polarbear9711 said:
Clear data for Amazon Video in the app settings. Got Prime videos and Netflix working for me again.
Sent from my SAMSUNG-SM-G900A using Tapatalk
Click to expand...
Click to collapse
I just tried this and it does not seem to have worked.
Have you tried using the amazon app control to uninstall it and then redownload? I had both the Amazon and the Play versions of Netflix on my ftv at one point, and had some issues loading Netflix videos. I uninstalled both, then reinstalled just the Amazon one and have not had problems more than once or twice since, and rebooting cleared the issue each time once I'd done the reinstall.
Sure you exited XBMC properly, or killed it.
I get this problem if I start playing something in xbmc press home and niether prime or netflix will play, seems like it's because xbmc is holding on to the video layer still.
roustabout said:
Have you tried using the amazon app control to uninstall it and then redownload? I had both the Amazon and the Play versions of Netflix on my ftv at one point, and had some issues loading Netflix videos. I uninstalled both, then reinstalled just the Amazon one and have not had problems more than once or twice since, and rebooting cleared the issue each time once I'd done the reinstall.
Click to expand...
Click to collapse
Yes, I had done this early on.
realtuxen said:
Sure you exited XBMC properly, or killed it.
I get this problem if I start playing something in xbmc press home and niether prime or netflix will play, seems like it's because xbmc is holding on to the video layer still.
Click to expand...
Click to collapse
I would think power cycling the FireTV would clear that up.
In any case, I came into the living room the other day and Netflix was suddenly working again. Perhaps the clearing Data and Cache for Amazon Video did it, but it needed to reboot and I didn't do that part?
I hate not knowing for sure how something got fixed. But hey, the kids can watch the friggin' Power Rangers and My Little Pony again.
Thanks everyone
Joe
Yeah sure it will,, But your know sometimes it's some odd little thing, and I did not register that you power cycled although I would think so but again I missed the post saying it, so I just threw an idea out there for everybody who encountered this in various ways.
Anyway.. I'm glad to hear everything is working again.
pope523 said:
Select and Play on the Fire TV remote for 5 seconds, I think, forces a reboot.
Click to expand...
Click to collapse
I am amazed that this is not more well known. I have to reboot my fire many times to make it work right. Thanks for the tip....it works!!!
My Netflix sucks big time on my rooted fire TV. Stutters quite a bit. No combination of the video frame rate helps in the settings. What more can I do? I shouldn't have to wipe cache and restart every hour to get smooth playback. Thanks
supremekizzle said:
My Netflix sucks big time on my rooted fire TV. Stutters quite a bit. No combination of the video frame rate helps in the settings. What more can I do? I shouldn't have to wipe cache and restart every hour to get smooth playback. Thanks
Click to expand...
Click to collapse
Netflix has been terrible on aftv. Between the loading to 99%, and "unable to play this title right now" not to mention that atv2 has a much better resolution (for me anyway).
I was experiencing a stutter and I think I switched to WiFi to fix it. Not 100% on that but its working better now.
KLit75 said:
Netflix has been terrible on aftv. Between the loading to 99%, and "unable to play this title right now" not to mention that atv2 has a much better resolution (for me anyway).
I was experiencing a stutter and I think I switched to WiFi to fix it. Not 100% on that but its working better now.
Click to expand...
Click to collapse
How'd you fix the two issues you mentioned? Netflix just started doing the same, for no apparent reason about a week ago on my FTV. I found one that here that was said to have the fix, but I've performed each of the steps listed there with no luck. Right now, I'm on 51.1.6.0... I tried the latest, but am affected by the HDCP issue, so had to roll back.
JediSooner said:
How'd you fix the two issues you mentioned? Netflix just started doing the same, for no apparent reason about a week ago on my FTV. I found one that here that was said to have the fix, but I've performed each of the steps listed there with no luck. Right now, I'm on 51.1.6.0... I tried the latest, but am affected by the HDCP issue, so had to roll back.
Click to expand...
Click to collapse
Not sure I did fix it. It may have got better on its own. You could try uninstalling Netflix, clear data 3 times in Amazon video, unplug for 10 seconds. Then it may be beneficial to boot recovery and wipe dalvik and cache partitions. Finally reinstall Netflix.
Mine occasionally doesn't load all the way but restarting the video fixes it.
KLit75 said:
Not sure I did fix it. It may have got better on its own. You could try uninstalling Netflix, clear data 3 times in Amazon video, unplug for 10 seconds. Then it may be beneficial to boot recovery and wipe dalvik and cache partitions. Finally reinstall Netflix.
Mine occasionally doesn't load all the way but restarting the video fixes it.
Click to expand...
Click to collapse
I don't know what the deal is, but I've tried all of the suggested fixes, but continue to get the same error message. I'll wait for pre-rooted 51.1.6.3 and see if that fixes it.
JediSooner said:
I don't know what the deal is, but I've tried all of the suggested fixes, but continue to get the same error message. I'll wait for pre-rooted 51.1.6.3 and see if that fixes it.
Click to expand...
Click to collapse
Sorry. Overall Netflix on Amazon has been terrible for a lot of users while others seem to have no problems at all. They're not likely to provide a fix but it doesn't hurt to contact Amazon. At the very least you'll join a growing list of dissatisfied customers. Problem is Amazon points the finger a Netflix and vice versa. But like I've said before, Netflix has always been fine on my other devices going back almost a decade.
KLit75 said:
Sorry. Overall Netflix on Amazon has been terrible for a lot of users while others seem to have no problems at all. They're not likely to provide a fix but it doesn't hurt to contact Amazon. At the very least you'll join a growing list of dissatisfied customers. Problem is Amazon points the finger a Netflix and vice versa. But like I've said before, Netflix has always been fine on my other devices going back almost a decade.
Click to expand...
Click to collapse
Yeah, the part I don't get is that it just stopped working for no apparent reason. It'd been working fine for months, then all of a sudden I start getting the "can't play video at this time" error (something to that effect). Anyway, thanks for the suggestions and feedback.
JediSooner said:
Yeah, the part I don't get is that it just stopped working for no apparent reason. It'd been working fine for months, then all of a sudden I start getting the "can't play video at this time" error (something to that effect). Anyway, thanks for the suggestions and feedback.
Click to expand...
Click to collapse
If it's any consolation... on 51.1.x.x versions of Fire TV, I never had issues where it wouldn't play video, but I did have studdering and slow/fast issues. On the 51.5.3.0 Fire OS 5 preview, all that has gone away and aside from an issue with 5.1 sound which is solved by putting it on stereo, netflix is working great.
KLit75 said:
Netflix has been terrible on aftv. Between the loading to 99%, and "unable to play this title right now" not to mention that atv2 has a much better resolution (for me anyway).
I was experiencing a stutter and I think I switched to WiFi to fix it. Not 100% on that but its working better now.
Click to expand...
Click to collapse
I agree. Netflix performance actually gotten worse on the Fire TV since the latest official stable update. For months I been using it and it was fine but now once again I have issues where the video would freeze up for about 5 to 10 seconds then speed up right away everyone is super fast while the audio continues. Very annoying as I thought they finally fixed it but it came back again. Now I also been getting the "unable to play title" error again too.
I actually started to use my Apple TV 3rd Generation which is connected to Wifi 5ghz channel 36. Loads programs quickly, no stuttering, no unable to, no credit shrinking.
I've learned that having another video app open while trying to access Netflix is what causes the problem. The reason rebooting fixes it is because you essentially flush the FireTV's memory when you do the reboot. If you exit out of other apps fully, you shouldn't have anymore problems. I miss being able to click the Home button when switching between video apps but ever since I started doing a proper shutdown for video apps before switching to the next one, I no longer need to reboot to get the different video apps work.
JediSooner said:
Yeah, the part I don't get is that it just stopped working for no apparent reason. It'd been working fine for months, then all of a sudden I start getting the "can't play video at this time" error (something to that effect). Anyway, thanks for the suggestions and feedback.
Click to expand...
Click to collapse
That message occurs when you have another background application tying up the video process.
Try rebooting. And never use the home button to exit Kodi or any other video application. Quit it properly. And watch out for SPMC, the way it's been implemented to minimize to the home screen with the back button is really unhelpful on the AFTV.
Same goes for using Kodi as a launcher. Don't expect it to be reliable.
Claude Koch said:
That message occurs when you have another background application tying up the video process.
Try rebooting. And never use the home button to exit Kodi or any other video application. Quit it properly. And watch out for SPMC, the way it's been implemented to minimize to the home screen with the back button is really unhelpful on the AFTV.
Same goes for using Kodi as a launcher. Don't expect it to be reliable.
Click to expand...
Click to collapse
Hadn't considered that possibility; however, I don't use an alternate launcher and I always shutdown Kodi properly. Maybe there's something else tying up the video process? I've gone through the 'clear data' process on Amazon Video multiple times, but that didn't fix Netflix. I'll try to go straight into Netflix after a fresh reboot and see what I get.
Stock ROM, not rooted. Device worked fine before Marshmallow, now Netflix and MX Player both freeze video after approx 10 seconds of playback. Netflix customer support was no help but it really does seem to be something that Google broke with Marshmallow.
aiiee said:
Stock ROM, not rooted. Device worked fine before Marshmallow, now Netflix and MX Player both freeze video after approx 10 seconds of playback. Netflix customer support was no help but it really does seem to be something that Google broke with Marshmallow.
Click to expand...
Click to collapse
OTA or fresh install? I did a fresh install and don't have any problems.
Sent from my Nexus 5 using Tapatalk
aiiee said:
Stock ROM, not rooted. Device worked fine before Marshmallow, now Netflix and MX Player both freeze video after approx 10 seconds of playback. Netflix customer support was no help but it really does seem to be something that Google broke with Marshmallow.
Click to expand...
Click to collapse
I have the same issue with Netflix - audio streams fine but video stutters and then freezes after a few seconds. MX Player works perfectly for me though. Youtube also works fine, and I've streamed baseball games and highlights from the MLB AtBat app without issue.
I'm rooted and updated to Marshmallow using an OTA update file.
Other than the Netflix issue I find Marshmallow fantastic. Everything seems snappier and smoother. USB OTG mounting works flawlessly, even after uninstalling Stickmount. Battery drain during sleep is almost zero. I also no longer have resolution issues when outputting video using a SlimPort adapter - I used to need a ResolutionChanger app but no more.
My feeling is that the issue is with the Netflix app - it was updated for compatibility with Marshmallow but it is probably in need of further updates. Here's hoping.
mawells787 said:
OTA or fresh install? I did a fresh install and don't have any problems.
Sent from my Nexus 5 using Tapatalk
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Aha! Good to know. I did a no-wipe update using NRT. After trying to revert back to 5.1.1 using NRT no-wipe, I ended up doing a factory reset
I'll try to upgrade now and report back.
On my Nexus 7 the apps BBC and ESPN along with Netflix and Google Play Movies & TV are all show video issues. The video on BBC and ESPN will only show in the lowest resolution (144p), while on netflix the video stutters and stalls while audio keeps going. On Google Play movies & tv video lags but only while streaming, if I download a movie it plays fine.
I made a bug report on AOSP issue tracker #189772 I have a feel that the issue is apps not caching correctly since the update to Marshmallow.
IDK...otherwise I love Marshmallow...I miss viper.
Running
ROM: Bad Boyz Nexus 7 stock rooted v2
Kernel: Elementalx 5.0
aiiee said:
Aha! Good to know. I did a no-wipe update using NRT. After trying to revert back to 5.1.1 using NRT no-wipe, I ended up doing a factory reset
I'll try to upgrade now and report back.
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Sorry, Netflix is still freezing for me. However, other video services work fine.
Sent from my Nexus 7 using Tapatalk
i did a clean install. directly after flashing the 6.0 factory image, and installing the netflix app on the fresh sytem, everything works fine. even after rooting it is still working. but as i left the N7 alone for some time and then started netflix it started lagging like hell. without having canged a thing...
you need to disable battery optimising for video apps, as soon as i did that videos worked as usual.
settings, battery, three dots(top right), battery optimisation, tap not optimised then all apps, select the video apps and select Don't Optimise.
I havent tried all apps but it work for me on google movies.
Disabling battery optimization did not help for me with Netflix, unfortunately.
Same issue. Netflix freezes with marshmallow update Nexus 7 2013. Sound will continue to play, but video stutters and freezes.
Turning off battery optimization does nothing.
Any other suggestions out there other than flashing back?
Sent from my Nexus 7 using XDA Free mobile app
There has been a recent update to Netflix (3.15.2), has this addressed the issue?
Sadly, the latest Netflix update has not resolved the issue for me. All other streaming apps have (so far) worked fine. This was after a clean flash, stock everything, and a factory reset after discovering the issue, just to make sure.
The new Netflix update didn't resolve this issue. Every other app is working as intended.
Netflix and Google Play Movies and TV still stutter and lag while espn and NBC News video will only show in the lowest resolution. MX plays fine when playing a video file on my nexus, idk about streaming. All my video issues come solely when streaming.
Same issue here. Nexus 7 on Marshmallow fresh install. Everything works but Netflix. Battery non-optimization didn't work
Just got a Netflix update and while the issue isn't entirely resolved the app stutters a lot less, to the point that I would deem Netflix to be at least marginally watchable.
It's still freezing after a couple of seconds with the new update. Archer on Netflix was running fine, but Dr Who is freezing.
Just to add to the count, Netflix borked on Marshmallow. Awful stuttering. Clean install i.e. deleted all caches etc. and started as though it was a new device.
Just got off a chat with support:
So, yes I confirmed and we are currently testing it. You should get it working once we are done
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Basically they are aware of the issue and are testing a fix.
I also have a video issue, but it is different. When I watch Youtube, many times the video will freeze while the audio continues to play. I've tried FC'ing the app, restarting, etc... but the video part of the playback keeps freezing. If I let the audio play eventually all playback will stop and it will tell me that it is buffering.
This does not happen on any other device on my network... just the Nexus 7. This has been happening since Android L, and even after I did a clean install of M. Any suggestions?
same here, the new update didn't solve the problem. but at least its good to hear that netflix is working on it.
Hi, first of all, I did all the googling, read reddit etc. so the following problem seems to be quite common, u find it a lot on the internet, but maybe I have not seen a possible fix yet...
So, I got the OP9 Pro yesterday, did all the updates, so iam on LE2123_11_C.62 EU right now. When I watch netflix, the dark / black colours, are so dark, I cant see anything. Video quality looks really, really bad, basically unwatchable. Brightness in the system and netflix settings obv highest possible lvl.
I tried the following:
- changed all the video/picture enhancement options in the settings menu, on/off, combinations, everything. Nothing helped.
- Restarted the phone, tried PIP, uninstalled the Netflix app via ADB (u cant uninstall it manually caus they put it as systems app...), reinstalled via play store
- turned off HW-Overly or so in developer settings, caus someone said this will fix it, it didnt.
I basically read 2h of reddit and whatever not threads, I tried so many possible fixxes, nothing helped.
The colours/blacks are so bad, I cant watch netflix at all, makes no sense. It seems to be a long term problem of this phone, caus u find people complaining abt this back from their OP 7. This is only a problem with the dark/black colours and probably HDR?
For a almost 1000€ Phone, this is just ridiclious... I come from a Poco x3 and even though that screen was garbage, at least it would play netflix content properly...
Maybe I missed smt and there is a fix for this?
Thx so much, if I dont find a way to fix it, this phone goes back to OP.
no idea what to tell you. i'm stock and rooted no issues. have u tried uninstalling netflix and reinstalling after a restart? if that persist try reinstalling your current or latest firmware. OP9 Pro is a great phone with a spectacular screen
Hello ,
I have exactly the same dark and yellowish image problem on netflix and amazon prime video.
it seems that the problem only occurs in hdr or high quality video. so I think that with the netflix 1 screen or 2 screens subscription there should not be the same problem.
indeed in the netfix settings if I lower the video quality (saving data) the image becomes much brighter.
I think there is really a big bug on hdr content, and what is more worrying is that the problem is still present in the oos13 beta despite the problem having been reported several times...
the problem seems to be known for a long time and still not corrected and affecting many users:
OnePlus Community
Introducing our new OnePlus Community experience, with a completely revamped structure, built from the ground-up.
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Is there a way to effectively resolve this issue?
Apparently not...I'm on one plus 8t on Android 13 and the black section are simply unwatchable