Stock ROM, not rooted. Device worked fine before Marshmallow, now Netflix and MX Player both freeze video after approx 10 seconds of playback. Netflix customer support was no help but it really does seem to be something that Google broke with Marshmallow.
aiiee said:
Stock ROM, not rooted. Device worked fine before Marshmallow, now Netflix and MX Player both freeze video after approx 10 seconds of playback. Netflix customer support was no help but it really does seem to be something that Google broke with Marshmallow.
Click to expand...
Click to collapse
OTA or fresh install? I did a fresh install and don't have any problems.
Sent from my Nexus 5 using Tapatalk
aiiee said:
Stock ROM, not rooted. Device worked fine before Marshmallow, now Netflix and MX Player both freeze video after approx 10 seconds of playback. Netflix customer support was no help but it really does seem to be something that Google broke with Marshmallow.
Click to expand...
Click to collapse
I have the same issue with Netflix - audio streams fine but video stutters and then freezes after a few seconds. MX Player works perfectly for me though. Youtube also works fine, and I've streamed baseball games and highlights from the MLB AtBat app without issue.
I'm rooted and updated to Marshmallow using an OTA update file.
Other than the Netflix issue I find Marshmallow fantastic. Everything seems snappier and smoother. USB OTG mounting works flawlessly, even after uninstalling Stickmount. Battery drain during sleep is almost zero. I also no longer have resolution issues when outputting video using a SlimPort adapter - I used to need a ResolutionChanger app but no more.
My feeling is that the issue is with the Netflix app - it was updated for compatibility with Marshmallow but it is probably in need of further updates. Here's hoping.
mawells787 said:
OTA or fresh install? I did a fresh install and don't have any problems.
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Aha! Good to know. I did a no-wipe update using NRT. After trying to revert back to 5.1.1 using NRT no-wipe, I ended up doing a factory reset
I'll try to upgrade now and report back.
On my Nexus 7 the apps BBC and ESPN along with Netflix and Google Play Movies & TV are all show video issues. The video on BBC and ESPN will only show in the lowest resolution (144p), while on netflix the video stutters and stalls while audio keeps going. On Google Play movies & tv video lags but only while streaming, if I download a movie it plays fine.
I made a bug report on AOSP issue tracker #189772 I have a feel that the issue is apps not caching correctly since the update to Marshmallow.
IDK...otherwise I love Marshmallow...I miss viper.
Running
ROM: Bad Boyz Nexus 7 stock rooted v2
Kernel: Elementalx 5.0
aiiee said:
Aha! Good to know. I did a no-wipe update using NRT. After trying to revert back to 5.1.1 using NRT no-wipe, I ended up doing a factory reset
I'll try to upgrade now and report back.
Click to expand...
Click to collapse
Sorry, Netflix is still freezing for me. However, other video services work fine.
Sent from my Nexus 7 using Tapatalk
i did a clean install. directly after flashing the 6.0 factory image, and installing the netflix app on the fresh sytem, everything works fine. even after rooting it is still working. but as i left the N7 alone for some time and then started netflix it started lagging like hell. without having canged a thing...
you need to disable battery optimising for video apps, as soon as i did that videos worked as usual.
settings, battery, three dots(top right), battery optimisation, tap not optimised then all apps, select the video apps and select Don't Optimise.
I havent tried all apps but it work for me on google movies.
Disabling battery optimization did not help for me with Netflix, unfortunately.
Same issue. Netflix freezes with marshmallow update Nexus 7 2013. Sound will continue to play, but video stutters and freezes.
Turning off battery optimization does nothing.
Any other suggestions out there other than flashing back?
Sent from my Nexus 7 using XDA Free mobile app
There has been a recent update to Netflix (3.15.2), has this addressed the issue?
Sadly, the latest Netflix update has not resolved the issue for me. All other streaming apps have (so far) worked fine. This was after a clean flash, stock everything, and a factory reset after discovering the issue, just to make sure.
The new Netflix update didn't resolve this issue. Every other app is working as intended.
Netflix and Google Play Movies and TV still stutter and lag while espn and NBC News video will only show in the lowest resolution. MX plays fine when playing a video file on my nexus, idk about streaming. All my video issues come solely when streaming.
Same issue here. Nexus 7 on Marshmallow fresh install. Everything works but Netflix. Battery non-optimization didn't work
Just got a Netflix update and while the issue isn't entirely resolved the app stutters a lot less, to the point that I would deem Netflix to be at least marginally watchable.
It's still freezing after a couple of seconds with the new update. Archer on Netflix was running fine, but Dr Who is freezing.
Just to add to the count, Netflix borked on Marshmallow. Awful stuttering. Clean install i.e. deleted all caches etc. and started as though it was a new device.
Just got off a chat with support:
So, yes I confirmed and we are currently testing it. You should get it working once we are done
Click to expand...
Click to collapse
Basically they are aware of the issue and are testing a fix.
I also have a video issue, but it is different. When I watch Youtube, many times the video will freeze while the audio continues to play. I've tried FC'ing the app, restarting, etc... but the video part of the playback keeps freezing. If I let the audio play eventually all playback will stop and it will tell me that it is buffering.
This does not happen on any other device on my network... just the Nexus 7. This has been happening since Android L, and even after I did a clean install of M. Any suggestions?
same here, the new update didn't solve the problem. but at least its good to hear that netflix is working on it.
Related
Anyone else running ICS have an issue with Crackle?
I can't figure it out...
Reinstalled Crackle several times. Also reinstalled Adobe Flash. Both programs are the latest version from Play. I wiped cache, repaired permissions, etc. No dice. The application starts, but everytime I try to play a movie, the screen goes white for a second then is replaced by a blank screen. No video and no audio.
FWIW, Netflix streams just fine and Flash video works ok when using the browser or YouTube applications.
I believe Crackle worked just fine with GB but I can't recall now. Not a huge deal if I can't get it working, but it would be nice if I could.
Any suggestions?
Mine is working just fine
amstel78 said:
Anyone else running ICS have an issue with Crackle?
I can't figure it out...
Reinstalled Crackle several times. Also reinstalled Adobe Flash. Both programs are the latest version from Play. I wiped cache, repaired permissions, etc. No dice. The application starts, but everytime I try to play a movie, the screen goes white for a second then is replaced by a blank screen. No video and no audio.
FWIW, Netflix streams just fine and Flash video works ok when using the browser or YouTube applications.
I believe Crackle worked just fine with GB but I can't recall now. Not a huge deal if I can't get it working, but it would be nice if I could.
Any suggestions?
Click to expand...
Click to collapse
I too have this issue, and have not figured out what is causing it yet. Yes, Crackle does work fine with GB. However, I was thinking, but might be wrong, but it could have something to do with the Kernel version. The only reason I was thinking that is that I have stumbled across where you cannot install Crackle on a FF18 Kernel. It is just a thought.
I'm watching Crackle now! Did you factory reset after you upgraded to ICS? Install all your apps fresh from the market?
ElaineD said:
I'm watching Crackle now! Did you factory reset after you upgraded to ICS? Install all your apps fresh from the market?
Click to expand...
Click to collapse
Yes, factory reset and the whole 9 yards. I downgraded to GB from a nandroid backup that I had and Crackle worked again.
I had the same problem but I just fixed it a few minutes ago. Go to the Play Store and install Adobe Air. That's it.
I did that and then opened Crackle and it works now!
Sent from my SAMSUNG-SGH-T989 using Tapatalk 2
Hopefully the powers that be don't do a DMCA takedown on my youtube video, but I've uploaded an example of a video playback glitch that regularly occurs on my device. Does anyone else see this on their Note 10.1 2014 edition? Very annoying... SM-P600, 32GB, USA version, MK1 firmware. Not rooted.
http://youtu.be/gU6x1CLGa8E
So far, I must be in the less than 1% that have experienced this problem...
you didn't include any info on the clip. audio codec, video codec, bitrate, profile, etc. what videomplayer are you using. is the glitch repeatable at that exact frame each time?
You can be sure that when somebody else had such problems, you will already find it here in the forum. So, no, never have such an issue. Also not over the network.
And, as mad squabbles already wrote: For more we need much more information.
madsquabbles said:
you didn't include any info on the clip. audio codec, video codec, bitrate, profile, etc. what videomplayer are you using. is the glitch repeatable at that exact frame each time?
Click to expand...
Click to collapse
The movie was downloaded from Samsung Hub to the device. HD quality. The videoplayer was the only one that plays these movies (to my knowledge): The stock Samsung video player. The glitch is not repeatable at exact locations. I can go back and rewatch the same clip and it will not appear, which says to me that there is not a data corruption problem. It seems like an I/O or "interrupt" problem to me. I've run Androbench on the device and I get as good as or better than the Anandtech benchmarks for the device.
This type of glitch occurs on any kind of move I play, including those I put on the device (mp4, etc). For the ones I have put on the device manually (not through Google Play or the Hub), I've tried the following players: Dice, MX, Archos, and the stock player.
In all other respects, the device works flawlessly: no lag to speak of (except for the occasional stutter on the notifications pull-down, which seems to be the norm). It doesn't crash randomly and battery life seems normal (no less than 7-10 hours of screen on time, ~4% drain overnight. The only thing that I have that probably isn't too common is that I do have MDM software installed (MaaS360) so that I can sync with my employers Exchange servers using TouchDown.
sperho said:
The movie was downloaded from Samsung Hub to the device. HD quality. The videoplayer was the only one that plays these movies (to my knowledge): The stock Samsung video player. The glitch is not repeatable at exact locations. I can go back and rewatch the same clip and it will not appear, which says to me that there is not a data corruption problem. It seems like an I/O or "interrupt" problem to me. I've run Androbench on the device and I get as good as or better than the Anandtech benchmarks for the device.
Click to expand...
Click to collapse
Normally I would expect that you have an background process which got more attention from Android then your video player. This can be anything. Did you have this issue also after a directly after a restart?
Elim said:
Normally I would expect that you have an background process which got more attention from Android then your video player. This can be anything. Did you have this issue also after a directly after a restart?
Click to expand...
Click to collapse
Yes, I have the issue immediately after a restart.
sperho said:
The only thing that I have that probably isn't too common is that I do have MDM software installed (MaaS360) so that I can sync with my employers Exchange servers using TouchDown.
Click to expand...
Click to collapse
I just removed MaaS360 and rebooted. The glitch remains...
Factory resetting now. Will report back when I get it back online. I'll test video before installing any third party apps...
And.....it's still glitching after a factory reset.
First thing I noticed was that this scene is similar to super Mario live action movie
Second, this glitch can happen when you read from a slow SD card or can be reading and writing at same time, for example downloading from torrent or installing apps and playback movies from same location.
fantasmanegro said:
Second, this glitch can happen when you read from a slow SD card or can be reading and writing at same time, for example downloading from torrent or installing apps and playback movies from same location.
Click to expand...
Click to collapse
Indeed. However, movies are playing from the internal memory without any other significant activity going on. (no D/Ls, etc. just normal device behavior that is native to the OS) going on in the background. I also have played video in airplane mode...
fantasmanegro said:
Second, this glitch can happen when you read from a slow SD card or can be reading and writing at same time...
Click to expand...
Click to collapse
and the media scan which have issues with scanning some files. Maybe you check which processes are running in the background?
Elim said:
and the media scan which have issues with scanning some files. Maybe you check which processes are running in the background?
Click to expand...
Click to collapse
There is always *some* process running in the background... I have cleared all other applications while playing a movie, but really, should this be necessary? (Problem still remains) I've tried playing movies without any non-stock apps installed. Problem occurs. I've tried freezing as much bloatware as possible without rooting before installing third part apps. Problem occurs.
What I would like to explicitly know is this: has anyone rented a movie from Google Play, played at least 30 minutes straight while doing nothing but watching the movie, and saw any stuttering whatsoever during that 30 minutes. I can live with it if it is a suboptimal experience due to firmware (I'm on MK1, btw) if this is "normal" for this device. I could only hope that it would be fixed in a future firmware update if that was the case. However, I have a strong feeling that if I sent this in to Samsung, they'll fiddle with it for 10 minutes, see that it "seems" to be fine (except for this glitch, the device performs completely as-expected for an Android device), then it be returned to me with no action taken. I can live without this thing for a few weeks, but it will be extremely annoying if nothing is actually done about it. Given that this glitch is not reproducible on command, I fear it will be an ongoing thorn in my proverbial behind. Unfortunately, my return window has expired or else it would go back in an instant.
Used Kies to download and reinstall the MK1 firmware in case one of the OTA updates were corrupted. No joy. Still stutters. Samsung Live Chat help of no use. I expect a call or email from them telling me to send it in in the next 3-5 business days unless someone else states that they have the same tablet and sees this problem too, possibly confirming that it is a firmware/device combination issue.
Mmm this is weird, I have no problem with video playback (any supported format by this device)
I have no MK1 but MJ2 and maybe media scanner is working hard in background
Are you using external SD card and / or have many pictures?
sperho said:
And.....it's still glitching after a factory reset.
Click to expand...
Click to collapse
Try MX player if you just want to play it somehow
Sent from my GT-I9082
as far as i can remember with pc's.... if video card gets warm or hot, the screen starts to show glitches...
asifcheer said:
Try MX player if you just want to play it somehow
Sent from my GT-I9082
Click to expand...
Click to collapse
MX player shows glitches as well on movies that it can actually play. i.e., MX player doesn't play nicely with rented (digitally rights managed) movies from Google, which is the primary problem. Perhaps Android tablet users just don't rent movies all that much?
media scanner is working hard in background
Are you using external SD card and / or have many pictures?
Click to expand...
Click to collapse
Media scanner isn't working hard in the background as far as I can tell. No to the two questions.
Please note the biggest and most likely factor is this device I have is factory refurbished.
I currently have the Nexus 7 2013 WiFi 4.4.2 device and I am irritated it took me two months to actually use it for video because my warrenty and return ability are now gone. As I have tested multiple times, using several apps, I cannot view any video unless its streamed on my device (I.e. Skype) now an image is attached. What could the issue possibly be?
What I have done so far to test:
Used different apps - YouTube, Google chrome, MX player, native player, es video player
Wiped the device several times
Replaced all images with stock images of 4.3 then went back to 4.4.2 neither worked
Changed any video playback settings I could
TFreds said:
Please note the biggest and most likely factor is this device I have is factory refurbished.
I currently have the Nexus 7 2013 WiFi 4.4.2 device and I am irritated it took me two months to actually use it for video because my warrenty and return ability are now gone. As I have tested multiple times, using several apps, I cannot view any video unless its streamed on my device (I.e. Skype) now an image is attached. What could the issue possibly be?
What I have done so far to test:
Used different apps - YouTube, Google chrome, MX player, native player, es video player
Wiped the device several times
Replaced all images with stock images of 4.3 then went back to 4.4.2 neither worked
Changed any video playback settings I could
Click to expand...
Click to collapse
Update to 4.4.3. Report back if it's still an issue. You have center clock, so that's a custom ROM or Xposed. Either of those could cause the issue. Remove it from the equation.
Aerowinder said:
Update to 4.4.3. Report back if it's still an issue. You have center clock, so that's a custom ROM or Xposed. Either of those could cause the issue. Remove it from the equation.
Click to expand...
Click to collapse
Oddly enough, I've had three failed attempts at updating to 4.4.3
TFreds said:
Oddly enough, I've had three failed attempts at updating to 4.4.3
Click to expand...
Click to collapse
Force it with fastboot and stock image.
Aerowinder said:
Force it with fastboot and stock image.
Click to expand...
Click to collapse
Sadly that did not change anything
Bump and update
The issue may be since I got this refurbished, something went wrong with internal codecs, because vary rarely I run into a video I can watch. I'd say 1 in 1000.
This is the video I found, I can't post links yet so replace the periods
Www youtube com/watch?v=5JyvmcoyHdw
is anyone else having issues with the WWE Network not working on lollipop? i can stream fine on my note 4 with kitkat, but every time i start a video on my nexus 7 it will play the first few seconds where it shows the WWE logo but then i get the message "unfortunately WWE has stopped and kicks me back to the main app. running stock 5.0 from the factory image. i am wondering if it is specific to my device or a problem with lollipop in general. i have wiped the cache partition in recovery and that seems to have fixed my youtube problem of the same nature but not for the WWE app. is there some way to force it to play with bsplayer perhaps?
Same issue for me as well
Sent from my Nexus 7 using XDA Free mobile app
The app isn't updated to run on ART, runs fine on dalvik but since lollipop only runs on ART now, you have to wait for then to update the app to run on ART (Android Run Time)
rexant1 said:
The app isn't updated to run on ART, runs fine on dalvik but since lollipop only runs on ART now, you have to wait for then to update the app to run on ART (Android Run Time)
Click to expand...
Click to collapse
i suppose that might be the culprit, but if so why would the first 5 seconds or so play before shutting off. also the app itself works fine. you can browse the different shows, and read the articles, but once you start playing the video after about 5 seconds it crashes. you see the wwe logo and then the PG 14 part of the video but then it crashes. not even the whole app crashes just the video player and sends it back to the browse screen.
bobprobert said:
i suppose that might be the culprit, but if so why would the first 5 seconds or so play before shutting off. also the app itself works fine. you can browse the different shows, and read the articles, but once you start playing the video after about 5 seconds it crashes. you see the wwe logo and then the PG 14 part of the video but then it crashes. not even the whole app crashes just the video player and sends it back to the browse screen.
Click to expand...
Click to collapse
I know, it's weird that it doesn't affect the ads (go figure right) but I know it's cause of lollipop running ART. When I was on kit Kat and you could choose ART or dalvik, videos didn't work on ART but when I went back to dalvik it worked fine. Also the cartoon network app doesn't work when trying to play videos. It's funny how it only affects video play.....unless it's ads lol
I have the same problem on my Nexus 5 running lollipop.
WWE Noe supports 5.0 everyone!
Would have been nice if they fixed before the free pay per view
Did anyone figure anything out about this? My best friend has a Nextbook 8 and the videos keep stopping to the point that he can't watch them. Any ideas?
My Netflix sucks big time on my rooted fire TV. Stutters quite a bit. No combination of the video frame rate helps in the settings. What more can I do? I shouldn't have to wipe cache and restart every hour to get smooth playback. Thanks
supremekizzle said:
My Netflix sucks big time on my rooted fire TV. Stutters quite a bit. No combination of the video frame rate helps in the settings. What more can I do? I shouldn't have to wipe cache and restart every hour to get smooth playback. Thanks
Click to expand...
Click to collapse
Netflix has been terrible on aftv. Between the loading to 99%, and "unable to play this title right now" not to mention that atv2 has a much better resolution (for me anyway).
I was experiencing a stutter and I think I switched to WiFi to fix it. Not 100% on that but its working better now.
KLit75 said:
Netflix has been terrible on aftv. Between the loading to 99%, and "unable to play this title right now" not to mention that atv2 has a much better resolution (for me anyway).
I was experiencing a stutter and I think I switched to WiFi to fix it. Not 100% on that but its working better now.
Click to expand...
Click to collapse
How'd you fix the two issues you mentioned? Netflix just started doing the same, for no apparent reason about a week ago on my FTV. I found one that here that was said to have the fix, but I've performed each of the steps listed there with no luck. Right now, I'm on 51.1.6.0... I tried the latest, but am affected by the HDCP issue, so had to roll back.
JediSooner said:
How'd you fix the two issues you mentioned? Netflix just started doing the same, for no apparent reason about a week ago on my FTV. I found one that here that was said to have the fix, but I've performed each of the steps listed there with no luck. Right now, I'm on 51.1.6.0... I tried the latest, but am affected by the HDCP issue, so had to roll back.
Click to expand...
Click to collapse
Not sure I did fix it. It may have got better on its own. You could try uninstalling Netflix, clear data 3 times in Amazon video, unplug for 10 seconds. Then it may be beneficial to boot recovery and wipe dalvik and cache partitions. Finally reinstall Netflix.
Mine occasionally doesn't load all the way but restarting the video fixes it.
KLit75 said:
Not sure I did fix it. It may have got better on its own. You could try uninstalling Netflix, clear data 3 times in Amazon video, unplug for 10 seconds. Then it may be beneficial to boot recovery and wipe dalvik and cache partitions. Finally reinstall Netflix.
Mine occasionally doesn't load all the way but restarting the video fixes it.
Click to expand...
Click to collapse
I don't know what the deal is, but I've tried all of the suggested fixes, but continue to get the same error message. I'll wait for pre-rooted 51.1.6.3 and see if that fixes it.
JediSooner said:
I don't know what the deal is, but I've tried all of the suggested fixes, but continue to get the same error message. I'll wait for pre-rooted 51.1.6.3 and see if that fixes it.
Click to expand...
Click to collapse
Sorry. Overall Netflix on Amazon has been terrible for a lot of users while others seem to have no problems at all. They're not likely to provide a fix but it doesn't hurt to contact Amazon. At the very least you'll join a growing list of dissatisfied customers. Problem is Amazon points the finger a Netflix and vice versa. But like I've said before, Netflix has always been fine on my other devices going back almost a decade.
KLit75 said:
Sorry. Overall Netflix on Amazon has been terrible for a lot of users while others seem to have no problems at all. They're not likely to provide a fix but it doesn't hurt to contact Amazon. At the very least you'll join a growing list of dissatisfied customers. Problem is Amazon points the finger a Netflix and vice versa. But like I've said before, Netflix has always been fine on my other devices going back almost a decade.
Click to expand...
Click to collapse
Yeah, the part I don't get is that it just stopped working for no apparent reason. It'd been working fine for months, then all of a sudden I start getting the "can't play video at this time" error (something to that effect). Anyway, thanks for the suggestions and feedback.
JediSooner said:
Yeah, the part I don't get is that it just stopped working for no apparent reason. It'd been working fine for months, then all of a sudden I start getting the "can't play video at this time" error (something to that effect). Anyway, thanks for the suggestions and feedback.
Click to expand...
Click to collapse
If it's any consolation... on 51.1.x.x versions of Fire TV, I never had issues where it wouldn't play video, but I did have studdering and slow/fast issues. On the 51.5.3.0 Fire OS 5 preview, all that has gone away and aside from an issue with 5.1 sound which is solved by putting it on stereo, netflix is working great.
KLit75 said:
Netflix has been terrible on aftv. Between the loading to 99%, and "unable to play this title right now" not to mention that atv2 has a much better resolution (for me anyway).
I was experiencing a stutter and I think I switched to WiFi to fix it. Not 100% on that but its working better now.
Click to expand...
Click to collapse
I agree. Netflix performance actually gotten worse on the Fire TV since the latest official stable update. For months I been using it and it was fine but now once again I have issues where the video would freeze up for about 5 to 10 seconds then speed up right away everyone is super fast while the audio continues. Very annoying as I thought they finally fixed it but it came back again. Now I also been getting the "unable to play title" error again too.
I actually started to use my Apple TV 3rd Generation which is connected to Wifi 5ghz channel 36. Loads programs quickly, no stuttering, no unable to, no credit shrinking.
I've learned that having another video app open while trying to access Netflix is what causes the problem. The reason rebooting fixes it is because you essentially flush the FireTV's memory when you do the reboot. If you exit out of other apps fully, you shouldn't have anymore problems. I miss being able to click the Home button when switching between video apps but ever since I started doing a proper shutdown for video apps before switching to the next one, I no longer need to reboot to get the different video apps work.
JediSooner said:
Yeah, the part I don't get is that it just stopped working for no apparent reason. It'd been working fine for months, then all of a sudden I start getting the "can't play video at this time" error (something to that effect). Anyway, thanks for the suggestions and feedback.
Click to expand...
Click to collapse
That message occurs when you have another background application tying up the video process.
Try rebooting. And never use the home button to exit Kodi or any other video application. Quit it properly. And watch out for SPMC, the way it's been implemented to minimize to the home screen with the back button is really unhelpful on the AFTV.
Same goes for using Kodi as a launcher. Don't expect it to be reliable.
Claude Koch said:
That message occurs when you have another background application tying up the video process.
Try rebooting. And never use the home button to exit Kodi or any other video application. Quit it properly. And watch out for SPMC, the way it's been implemented to minimize to the home screen with the back button is really unhelpful on the AFTV.
Same goes for using Kodi as a launcher. Don't expect it to be reliable.
Click to expand...
Click to collapse
Hadn't considered that possibility; however, I don't use an alternate launcher and I always shutdown Kodi properly. Maybe there's something else tying up the video process? I've gone through the 'clear data' process on Amazon Video multiple times, but that didn't fix Netflix. I'll try to go straight into Netflix after a fresh reboot and see what I get.