Develop Bugs

Troubleshooting,need help w/power on/off not working

After I turn device off via power button, it does not turn back on , but all the normal LED's are still lit!.. as if the phone was still working. I then do a soft reset using SR hole, which goes through normal bootup,, and unit stays on until I power off..(edit.. After 5 minutes, without continually using it,it just turned itself off!) I can't power on without SR. Batteries have been checked OK, and show up fully charged,settings for screen are OK,,. When I telephone my device from an exterior line,, there is no ring on my device during that blackout process, so even though I see LED's,, in essence, my unit isn't really powered up? Well, hoping someone else has had this type of erie experience, that can help. Thanks,, can 3rd party software do this to a device?

It's a new year so try a new rom or do a hard reset first and if that doesent work then flash it with a different rom and install 3rd party app's one at a time to see if there is a conflici with software
Oh and Happy New Year and good luck and report back with your effort's and result's
The Reaper

Phone always has a white screen, but seems to work

Hi Forum,
I got a dash with the WM 6.1 from this great forum.
Somehow since yesterday the screen turned completely white
There was no physical impact on the phone what so ever...
When I turn the phone on, the screen is all the time white... but the phone is still working since the alarm is still ringing....
I've tried already the following:
- took the battery out for over 6 hours and tried again
- with and without sim/sd card
- to reset the phone but with no success since I cant see anything (2 softbuttons, powerbutton etc.)
- putting WM 6.5 with no success with the Error 270
- pressing and holding any button
- tipping the jagger for 3 times
- and finally hitting the phone
All these steps didnt use me anything...
I'd be gratefull for any sudgestions
Maybe the screen is just damaged and its not because of the software...
thanks a lot,
RedDot69

Hard-reset will be best option and can be done blind since it's button sequence as known then green key, i knopw that peeps have done it blind and with you spending enough time it will be sorted... The other option is bootloader and flash your stock ROM as won't get an error 270

thanks for the fast reply.
ok about the hard reset.
I hold both buttons beside green and red button then while holding i turn on the phone (power button more then 3 sec.) after it turned on i let go of the buttons and press the green button (I pressed it a several times). What after that?? will everything happen automatically??
if yes then the hard reset wont help since its still white...
unfortunately I dont have the original ROM anymore (WM5).
Do you know where I can get it??

Ok I guess I managed to hard reset this thing.
Unfortunately with no success
can anyone help?
will the problem be gone if I change the display?

RedDot69 said:
Ok I guess I managed to hard reset this thing.
Unfortunately with no success
can anyone help?
will the problem be gone if I change the display?
Click to expand...
Click to collapse
Can you sync with your PC? That's something that you haven't state in your original post.

From what you have posted in the first post, looks to me like your phone has suffered water/moisture damage. Classic white screen, nothing shows, display turns off after default timeout seconds, phone functions smoothly. For this to occur, you dont have to dunk the phone in water, phone in pocket when exposed to light rain, snow will do it.
If this is the case, the first thing you can do to salvage the phone is to remove the battery, otherwise the charge will short circuit more, leading to irreparable damage.
Second thing, try and keep it open for 24 hours or more and try ONCE more, just once, if the moisture has been evaporated. If not, remove battery again.
Next you will need to find a service center where they will dismantle the phone and physically air dry the PCB, and hopefully if it hasnt already shorted, it will come back to life.
The cost for this could vary from minimal to astronomical, depending upon which country you are in.
Do not take my words for granted, do a google for phone water damage, find out if those are your exact symptoms.
All the best.

gmaniac2008 said:
Can you sync with your PC? That's something that you haven't state in your original post.
Click to expand...
Click to collapse
yes I can. I already saved the contact list The phone is perfectly working beside the white display...
@ ccpraveen
I really dont think thats the case. Since I was sleeping on the couch, the phone's alarm went of like at 11 and it was all ok, then 30 min later the screen was all white
And the night before I left the phone at home...
Bringing the phone to some service center is out of question, since I live in Germany... If possible, I'd have to repair it my self...
By the way the Display time out works too... Somehow I got the feeling that it wouldnt use me anything to change the display

please, can no one help

RedDot69 said:
please, can no one help
Click to expand...
Click to collapse
install this on your computer http://www.mymobiler.com/
it will silently install on your s620 when it syncs with activesync and you will be able to view your screen from your computer monitor
if everything works buy a new lcd from ebay and replace it because its probably broken

--- sorry didnt want to post ---
Please skip this reply and read the next (cant delete this anymore)

ducamie said:
install this on your computer http://www.mymobiler.com/
it will silently install on your s620 when it syncs with activesync and you will be able to view your screen from your computer monitor
if everything works buy a new lcd from ebay and replace it because its probably broken
Click to expand...
Click to collapse
thanks a lot for the very usefull link
I installed the programm and I can see my display on my monitor
Then I hard reseted the phone
Installed WM6.5 from the forum successfully
But the display is still all white
If anybody thinks that the problems any way not from the display please do tell.

RedDot69 said:
thanks a lot for the very usefull link
I installed the programm and I can see my display on my monitor
Then I hard reseted the phone
Installed WM6.5 from the forum successfully
But the display is still all white
If anybody thinks that the problems any way not from the display please do tell.
Click to expand...
Click to collapse
My impression is that you have a hardware problem, maybe your screen has something loose. If you state that you will fix it by yourself, you can read the sticky on how to take apart your dash.

There are also power management settings that will turn the display white, however if it is white all the time, then it's probably hardware. Loose connections does sound possible. I'd check that first

You can try the following:
*- COMPLETELY disassemble your phone.
*- Take the PCBs apart on a table or something.
Then... take an hairdryer!!!
You have to dry your PCBs: take a PCB in your hand and do the work.
Be aware of not using TOO HOT air, or you'll melt all.
If it doesn't work, try to dry your LCD.
Doesn't work?
Okay, then the only 2 possible fixes are:
*- Replace the LCD Flex Cable if not integrated in the LCD.
*- Replace the LCD.
Hope that you'll get your phone fixed and running

no power, no lights, no idea.... help?

Of usually i search and search until I find an answer but I have now idea what to do...
-T-Mobile Dash with a Cingular Sim running Kavanna 6.1 (and kavanna has ran fine on it for the most part)
-Phone randomly froze (wouldnt let me type a text msg)
-Powered off
-Went to power it back on and nothing -no lights, no nothing
-Tried the two softkeys and power button for two seconds
-Tried te camera button and power button
-Pulled batter multiple times and pulled all cards from it
-When it is plugged into a wall I dont even get a power charging light....
Any ideas? I cant afford a new phone

[email protected] said:
Of usually i search and search until I find an answer but I have now idea what to do...
-T-Mobile Dash with a Cingular Sim running Kavanna 6.1 (and kavanna has ran fine on it for the most part)
-Phone randomly froze (wouldnt let me type a text msg)
-Powered off
-Went to power it back on and nothing -no lights, no nothing
-Tried the two softkeys and power button for two seconds
-Tried te camera button and power button
-Pulled batter multiple times and pulled all cards from it
-When it is plugged into a wall I dont even get a power charging light....
Any ideas? I cant afford a new phone
Click to expand...
Click to collapse
looks like your battery is gone Try with another battery

woulnt I be able to get some sort of power or light with the batter pulled and it plugged in? cause I dont....

[email protected] said:
woulnt I be able to get some sort of power or light with the batter pulled and it plugged in? cause I dont....
Click to expand...
Click to collapse
Not if your battery is completely waste it. Check if your battery pins in your dash make full contact with your battery, because that can cause a problem (very odd, but it happens). If not, try another battery.

Have you checked your charger, I guess is damaged because if your battery is damaged or if is no battery at all and you connect the charger the led will turn red.

sam happened w me, no solution yet
hate to tell you that you might have bricked your phone,
the same happened to my excalibur, when i tried to flash it -mistakenly- with the wrong rom,
thing is; the rom is controlling the power charging process and the battery support to the device, if something went wrong with the rom for any reason; then no instructions are sent to the battery neither the charger, therefore: no power sign of any in the device.
i couldn't find an answer to fix my dash, but i think the solution is either changing the rom or JTAG-ing it might solve the problem, though i have no tools neither knowledge to do so.
sorry pal, the bright side is: you are a member of (BDC) the Bricked Dash Club
cheers

bootrecord said:
hate to tell you that you might have bricked your phone,
the same happened to my excalibur, when i tried to flash it -mistakenly- with the wrong rom,
thing is; the rom is controlling the power charging process and the battery support to the device, if something went wrong with the rom for any reason; then no instructions are sent to the battery neither the charger, therefore: no power sign of any in the device.
i couldn't find an answer to fix my dash, but i think the solution is either changing the rom or JTAG-ing it might solve the problem, though i have no tools neither knowledge to do so.
sorry pal, the bright side is: you are a member of (BDC) the Bricked Dash Club
cheers
Click to expand...
Click to collapse
With the information provided it hasn't been your same case due that he hasn´t flashed any other rom, so basically he can try another battery and see what happens.

errrrrr
New Battery - Still no lights and using the reset features found in the unbricking tutorial do not work.
Tried using a cable from my comp to give power to phone so it isnt power cable
So what now? I cant even get to a bootloader screen or anything.... I cant afford a new phone ERRR
**Update-
Was plugging in the USB cable and looks like it gets a connection only when it is plugged in a little but this not just at the end that connects to the phone (it happened when the phone was already plugged into the cable and I was plugging it into the comp and vice versa) Um so that is strange - the light does not stay on and when the battery is in the phone I do not get that quick red flash - so it still doesnt work and cant do anything

[email protected] said:
New Battery - Still no lights and using the reset features found in the unbricking tutorial do not work.
Tried using a cable from my comp to give power to phone so it isnt power cable
So what now? I cant even get to a bootloader screen or anything.... I cant afford a new phone ERRR
**Update-
Was plugging in the USB cable and looks like it gets a connection only when it is plugged in a little but this not just at the end that connects to the phone (it happened when the phone was already plugged into the cable and I was plugging it into the comp and vice versa) Um so that is strange - the light does not stay on and when the battery is in the phone I do not get that quick red flash - so it still doesnt work and cant do anything
Click to expand...
Click to collapse
Maybe is your USB port causing the problem.

xda universal dead

pls help me ..i lost connection ugrading to a new rom...now my xda exec universal is dea...even cant get into bootloeader..onmy soft reset and when i press the O for factory defoulds .still does nothing just goes to its dark screen

put it in to bootloader and flash a new rom.

universal dead
thanxs for the replay ..the universal dont even gets in bootloader. when i press the 3 keys for geting in the bootloader ,it does not .what else can i do???

Please read the wiki before posting:
http://wiki.xda-developers.com/index.php?pagename=Uni_Stuck_Bootloader
http://wiki.xda-developers.com/index.php?pagename=Uni_Stuck_Bootloader_Serial

I think what dekyprio is saying is that the Uni does nothing while powered on. I have the same issue on my side, so for now my Uni is waiting in a box for the process to bring it back to life :-(
Any help would be appreciate.
Regards

hey,
i have the same problem. I got a looking new universal, I tried to updaty the system, but my battery is very broken, and it crashed while updating. Now, when I try to get in the bootloader, it's crashing.
I hope you can help me!! And I never worked with a windows phone, and I never tried to flash one, so I don't know sth. about doing this...
ebi

There is no backlight in bootloader mode. Go to bootloader, put the screen under a direct light source and see if it says SERIAL or USB (it will be very faint). If it doesn't, the device is almost certainly bricked. Make sure the battery isn't dead and try this while connected to USB or AC charger.
You could also try the mtty method in the stickied topic and see if the device responds at all. It could be a screen problem (long shot though).
Don't forget to remove SD and SIM cards before trying to flash.

Don't think my device is broken, as I successfully updated the ROM, then played with it, forget it more than 2 weeks on my desk. and then never wake up again.
So when battery is dried down, and the internal backup battery (I think it's a supercapacitor), are fully empty, then there is no way to bring it back to life. As the battery only start charging when at least we passed the bootloader sequence, how could we bring it back to life in that case ?
Just in addition to this, I already tried to replace the battery by an external power supply, taking care of the polarity. But without success.
Please advise.
Regards

me too,i put my device in bootloader but led not light(not light screen)

billounet said:
Don't think my device is broken, as I successfully updated the ROM, then played with it, forget it more than 2 weeks on my desk. and then never wake up again.
So when battery is dried down, and the internal backup battery (I think it's a supercapacitor), are fully empty, then there is no way to bring it back to life. As the battery only start charging when at least we passed the bootloader sequence, how could we bring it back to life in that case ?
Just in addition to this, I already tried to replace the battery by an external power supply, taking care of the polarity. But without success.
Please advise.
Regards
Click to expand...
Click to collapse
You would need a fully charged battery when flashing even if you had it on a charger while flashing, the charger will do nothing while theres a ROM being updated.

atl_luan said:
me too,i put my device in bootloader but led not light(not light screen)
Click to expand...
Click to collapse
There would be no lights when in bootloader mode nor lights on the screen but you will see SERIAL at the top and V2.01 or lower at the bottom but you would need to look closely as there are no lights.

Black Screen

When I was using this phone the screen suddenly turned black. No powering off or anything, the phone was nearly fully charged anyway. Nothing seems to be working anymore. I tried turning it back on but it's completely unresponsive. It won't even charge anymore. I was wondering if there was any solutions to this and if other people where having this problem or did my phone just brick itself

Are you able to get to the bootloader? by pressing volume + and power at the same time. It may be worth trying to flash stock also. I am no expert its just what I would try.

MrPureskill said:
When I was using this phone the screen suddenly turned black. No powering off or anything, the phone was nearly fully charged anyway. Nothing seems to be working anymore. I tried turning it back on but it's completely unresponsive. It won't even charge anymore. I was wondering if there was any solutions to this and if other people where having this problem or did my phone just brick itself
Click to expand...
Click to collapse
try using spflash all format + download flash stock rom

MrPureskill said:
When I was using this phone the screen suddenly turned black. No powering off or anything, the phone was nearly fully charged anyway. Nothing seems to be working anymore. I tried turning it back on but it's completely unresponsive. It won't even charge anymore. I was wondering if there was any solutions to this and if other people where having this problem or did my phone just brick itself
Click to expand...
Click to collapse
look here and flash stock rom again
http://forum.xda-developers.com/elephone-p8000/help/how-to-guideline-install-mtk-drivers-t3334698

Hello there. I have the same problem, phone suddenly stopped to show anything on the screen, it is comleptely black. Tried to reflash few original roms, without a succsess. Replacing lcd did also not solved the problem. Did anyone find a solution?
Thanx

Did you try to format + reflash using spflash? Check out my video walk thru.
https://youtu.be/rzKll-HG6rQ
Sent from my p8000 using Tapatalk

Of course I did. But at no avail. Today, I found out, that the new screen is partially working. I can see very dark picture, it means, I have no back light. Tried to set it up from engineers mode, but no luck.
So the new screen is on, but without back light, and the phone heats pretty much in the top area.

storm525 said:
Of course I did. But at no avail. Today, I found out, that the new svreen is partialy working. I can see very dark picture, it means, I have no backlight. Tried to set it up from engineers mide, but no luck.
So the new screen is on, but without bacjlight, ans the phone heats pretty much in the top area.
Click to expand...
Click to collapse
If so. Try to pull down the statusbar and swipe a bit under the statusbar line, in the top of the screen from left to right, with some luck you will tap the brightness switcher
Gesendet von meinem Metal mit Tapatalk

I can connect to the phone through Vysor, and when I change the brightness level there, there is no change at all. The Phone does not react to any settings change at all.
Tried eragon rom, but still no change....

storm525 said:
Hello there. I have the same problem, phone suddenly stopped to show anything on the screen, it is comleptely black. Tried to reflash few original roms, without a succsess. Replacing lcd did also not solved the problem. Did anyone find a solution?
Thanx
Click to expand...
Click to collapse
Better hope you still have your garantie, because theres legit no way to restore it. You just have to send it back for it to get fixed. This happened to me once and yesterday twice. sadly I am to dissapointed from this. I am never buying an Elephone again ! PS bro it isnt worth sending this hell of a **** peace back. It costs and the blackscreen thing is gonna happen again in 6-8 months. SO go out there and buy yourself a real phone not this bull****. I have to do the same rn.

P8000 unrespnosive Fix
MrPureskill said:
When I was using this phone the screen suddenly turned black. No powering off or anything, the phone was nearly fully charged anyway. Nothing seems to be working anymore. I tried turning it back on but it's completely unresponsive. It won't even charge anymore. I was wondering if there was any solutions to this and if other people where having this problem or did my phone just brick itself
Click to expand...
Click to collapse
Just happened to me with my 3 year old phone. Left overnight with enough charge. Pressed the side button and nothing - held it down to restart and then complete blank.
Repalced the battery about 1 month ago with one from AliExpress for £5.
So using the kit provided with the battery or a watchmakers screwdriver - undo the 12 tiny screws and remove the white surround and then the inner back with the phone's number on it. Next disconnect the battery socket but be careful as it is tiny - use a torch and magnifier if vision not good. Remove the sim card. Wait 10 minutes - did this with the blue light flashing - it stopped finally on disconnection.
Put it all back together and hey presto fully working phone