Develop Bugs

My universal is a brick!

Hello everyone, my first experience of upgrading the firmware is sadly failed and now my beloved m5000 is only a beautiful paperweight!!!
No key combination could start the bootloader nor soft or hard reset works.
When I connect it to mains charger, the right led goes red for few seconds and then goes off...
In the service manual I have read that this signal means hardware failure but because the fault is the consequence of a failed upgrade I don't thing that it is really broken.
I already tried to contact htc and orange for repairing but in Italy where I live it seems that the warranty isn't valid and services are very scarce.
Someone have an hint?
Thanks.

Try to do a hard reset, many manage to get that white screen.

Thank you for the suggestion but it doesn't work The phone is completely dead, except for the red led. Any key combination including hard reset simply doesn't work.
I suspect that the only way to resurrect it is to reflash using a jtag interface.
But unluckily I don't own the pinout!!!

take a look here: http://wiki.xda-developers.com/index.php?pagename=Instructions for those stuck on Boot Screen for instructions on how to use the mtty utility to bring your device "back to life"
There's additional information on the mtty utility in this thread: http://forum.xda-developers.com/showthread.php?t=259003
hope this helps

If you are on the bootloader menu...
Try to flash again a complete rom + extended rom + Radio
SOmetimes it can work again

sigh... thanks to everyone but I can't reach the bootloader menu: the uni is bricked!
My only hope is to find the jtag pinout...

Try holding down Light + power for at least 5sec. and while still pressing, do a soft reset.
If you dont go to BootLoader then try to increase the Hold down Light + Power some more.
This worked for me, could again get it active on usb and ran my original rom upgrade while it was in BootLoader mode.
If that dossent work, try the bootloader upgrade version at
http://wiki.xda-developers.com/inde...tion On How To Upgrade with Bootloader method
You can do the same with the two - - buttons, holding for more than 5sec. then soft reset. Should bring up the Reset with 0 or X to cancel.
But it just reverted to a brick every time for me with this.

BTW. do this with USB or Power Cable plugged in!!

another possibility is that your battery is low enough not to allow booting but is still able to light up the LED. it happened to me a few times that i was thinking it was completely gone and it was just low bat. remember that if you have a non booting device it may not even charge the battery anymore so you'd better ask a friend to lend you a charged one, just to be sure.
cheers!

Ill Buy The Brick!
au$200.00 in your paypal account upon a sale +50 to Australia.
Let me know...
Simon

Still Charging
I have 2 wizards and a universal... By mistake, i have tried to upgrade the G3 wizard but pluged the G4!!!!!...... So now i have abricked G4 wizard. Now when i plug the G4 it does NOTHING, it is completly dead, BUT is still charging the Battery!!!! I am sure of this because i have tested the battery in the other device.. So try the same on universal plug it in and wait a few hours it may charge the battery.

anyway, if you can't unbrick it, do me me know if u're selling it.
need some spare parts.

Suggestion
What you can also try is remove Activesync from your desktop, Restart your desktop, install Activesync again and connect your device.
It's word a try! Has something to with rapi.dll!
Cheers...
Leo

My failure...
Hello everyone, I've tried all yours suggestion one by one and step by step but without success.
My last chance to not consider this phone a complete loss is to sell it as spares/repair...
Does someone is interested?
P.S.: notwithstanding the phone is bricked it still charge the battery

Try holding the the two - softkeyes for longer/shorter time before you softreset while still holding them down.
Also try different intervals with the softbuttons while holding the Power + Light down, also with soft+Light & soft+power & power+light
all with different intervals.
Look closely at the screen after each try, to se if it goes to bootloader mode.
And remove SD card and Sim also.

I Hate Bootloader!
I have tried ALL of these power+light+reset suggestions and I STILL can't get into the damn bootloader menu! I just gave up and rip apart my JasJar every time I want to update it. For some reason the only way I can access this menu is by pulling the main battery and disconnecting the smaller(watch battery) one in the upper right hand corner and letting it sit for a couple of hours.
Come to think of it, when I use even the factory updates I don't even get a report on the update screen telling me what my current config is! So then I hit update anyway, the unit turns off, I lose my USB connection, it no longer charges, and I have to take the battery out. Almost like the PROGRAM can't even get it into the loader! This is probably how I learned to just yank the batteries when I want to upload.
Unless there is something different because I have an earlier model... I have no clue. Does the unit need to be running or something when I do this? I think this is a fairly elementary task but it just doesn't work. Has this happened to anyone else?
Yes, all my buttons are in working order = )
BTW after my last tear-down I have -
Bootloader: 1.01
Rom version: Ivan-2.60.00WWE
Rom date: 12/20/06
Radio version:1.14.00
ExtRom version: Modified

http://forum.xda-developers.com/showthread.php?t=247440&page=14 I think someone already suggested this, but just in case...

No chances
Well, today I've verified my battery and it works like a charm in the uni of a friend. Then the last possibility is gone.
Someone knows how to go ahead any further?

My Universal Dead . Please help...

Hi,
My Universal fail to power on.
It do not enter boot loader with light + power + reset and show no signs of life. Batteries are both new and tested in other working units.
When connected to USB, PC reports "USB device not recognised"
I had ROMS flashed but failed at 99%. When reset the units did not power on or showed any signs of life.
It had been working fine up until the unsucssesful flash update.
I would like to be able to use it for work .
Please either post replies here or email me [email protected]
Your time and efforts will be greatly appreciated.
Regards,
quou

quou2006 said:
Hi,
My Universal fail to power on.
It do not enter boot loader with light + power + reset and show no signs of life. Batteries are both new and tested in other working units.
When connected to USB, PC reports "USB device not recognised"
I had ROMS flashed but failed at 99%. When reset the units did not power on or showed any signs of life.
It had been working fine up until the unsucssesful flash update.
I would like to be able to use it for work .
Please either post replies here or email me [email protected]
Your time and efforts will be greatly appreciated.
Regards,
quou
Click to expand...
Click to collapse
Please try to enter the bootloader mode in a bright room as it is very difficult to see in poorly lit environment. Till you enter the bootloader mode your device will not be recognised. Perhaps one of the three keys is getting released..the light button is the usual culprit. Once you are in the bootloader you can reflash.

Thank d_ranade for your answer.
I am sure the screen is 'all black' and I've tried to press the buttons several times.
I think the main problem now is how to enter the Bootloader.

I sometimes find it takes several goes to get into Bootloader mode. If not, have you tried a hard reset?

I've tried whatever i can do. Hard reset is useless too.

quou2006 said:
Hi,
My Universal fail to power on.
It do not enter boot loader with light + power + reset and show no signs of life. Batteries are both new and tested in other working units.
When connected to USB, PC reports "USB device not recognised"
I had ROMS flashed but failed at 99%. When reset the units did not power on or showed any signs of life.
It had been working fine up until the unsucssesful flash update.
I would like to be able to use it for work .
Please either post replies here or email me [email protected]
Your time and efforts will be greatly appreciated.
Regards,
quou
Click to expand...
Click to collapse
I have sent you a pm, it should help you.
-Jwrightmcps

Thank Jwrightmcps for your help, but i can not enter the Bootloader ,so can not use mtty to do more.

Unable to start/see bootloader
I seem to have the same problem with my upgraded universal which was working fine for about ten days. Then I installed TomTom on it and again it was all working that evening.
Then, when I turned it on the screen went blank (white), so I re-flashed it, but, part way through the screen went black, so I left it connected for further hour and nothing. I have since been unable to get it to do anything, it is not recognised by activesynch, it will not charge (either from the mains or the USB on either of the batteries) nor will it turn on or respond in any way.
I have unset ‘allow usb connections’. I have tried solidly for +/-10 minutes doing the backlight + on/off button and reset bit - repeatedly, with my wife helping to ensure all buttons were being pressed. All I got was a message from MicroSoft telling me that ‘One of the USB devices attached to this computer has malfunctioned and Windows does not recognize it’. The only positive thing is that every time I do it and depress the reset, the red LED flashes (provided I leave the USB cable in) but at no point have either of us been able to see any writing on the screen.
Any guidance (apart from where to take it for recycling) would be welcome…

It happened to me several times too. Even in the old ROMS. But had learned many things out of it. I removed the battery. Wait for several seconds or maybe minute before placing it back. And after placing it back wait again for some time before doing the "power + light + reset" (bootloader). At some point when I am in the bootloader mode already and reflashing, connected to the PC already, the screen went blank again. So I'm sure that something went wrong again. I repeated the procedure again (removing battery, placing it back etc...) and the reflashing continued. It takes patience (maybe).
After having experienced this so many times, I'm beginning to assume that it is not because the battery is "bad" or there is a problem on the ROM being reflashed. It is on how it (the battery) is connected to the unit. The reason why it does not turn on, charge even if connected to the charger, does not hard reset, does not react to anything... I just don't know.
One thing more, the procedure I said above sometimes does not work at once. But at least I managed to "resurrect" my device several times.
This I am sure, it is not in the ROM that is being flashed or the update...
Hope this helps,
Lelen

lelen, Thanks for your assistance. I tried last night, but it still could not enter the bootloader mode...

I have the same problem =( and i don't know what to do, someone told me that i have to change motherbord to resolve this problem, i hope there are some other solutions.

Dead Uni
I too had this problem. With the device not responding at all and not able to enter bootloader stops mtty from working.
Only way i could get it to work was to take it to an O2 shop to send it away for repair (luckily the O2 XDA range has a 2 year warranty and because its completely dead they cant tell the OS has been modified).
Unfortunatly like the previous post i think it can only be fixed by replacing the mainboard.

Hi all, i found this thread http://forum.xda-developers.com/showthread.php?t=291097&page=6
so many people have the same problem , and nobody found a solution? i can't believe that on all this universals died motherboard, and there is no way to fix it with some special cable or some programm.

yes,i post the last reply of the thread you mentioned above, but nobody can resolve it.

I recommend you remove the battery and leave it over night. Put the battery back on, ensure it is properly mouted and try booting it.
It worked for some, no idea why though. I'm actually suspecting a bad battery mounting, which results in the motherboard unable to detect a battery is iserted, thus refusing to boot.

finally managed to get mine fixed, mine was out of warranty too and sent it off to carphone warehouse express service, took 3 weeks but was fixed with a standard chargeable repair charge of £40

I have a somewhat similar problem but not from upgrading. I accidentally dropped the device after a successful upgrade and the screen got damaged. Someone picked it up, opened it and noticed it was on even though the screen was damaged, and then closed it back. By the time I got it back it was dead and could not come on again. I have since replaced the damaged screen, but the device will not come on and cannot enter bootloader either. The device get warm if the battery is left on.

coolbeans252 said:
finally managed to get mine fixed, mine was out of warranty too and sent it off to carphone warehouse express service, took 3 weeks but was fixed with a standard chargeable repair charge of £40
Click to expand...
Click to collapse
i guess thats what i will have to end up doing
anyone goten repairs done in north america?
( i live in western canada)

got the same problem
sofene said:
I have a somewhat similar problem but not from upgrading. I accidentally dropped the device after a successful upgrade and the screen got damaged. Someone picked it up, opened it and noticed it was on even though the screen was damaged, and then closed it back. By the time I got it back it was dead and could not come on again. I have since replaced the damaged screen, but the device will not come on and cannot enter bootloader either. The device get warm if the battery is left on.
Click to expand...
Click to collapse
hi..please let me know if your device is fixed and how you managed to fix it. my email id is [email protected]

http://forum.xda-developers.com/show...6&postcount=52

Phone bricked, unbricking TUT not working.

I was updating my Dash the other day to Ookba's latest rom when I received an error message. It gave me instructions on how to fix it (loading it in bootloader etc.), and I received a message saying it was successful and the rom would continue updating. I received another error message saying the rom was corrupt, and the program shutdown. My phone will not power up now. It was at(or near) full charge while reflashing, but will not turn on regardless of the button combination I hold while attempting to power it on.
Any ideas? Thanks!

what rom did you attempt to load in the bootloader? it should have been the factory rom..if not, then that is probably the root of the problem....as far as it not powering on now...I leave that open to the forum...cuz' I have no relevant advice on that one....

when trying to do the gold card method to unbrick my phone, it say Invalid certificate ..? wats this and how to fix it.

I was trying the "[ROM][EXCA][WWE][* 3VOLUTION SERIES *][WM6.5 STD 21854][Build 3VO.3.00.112509]" when it locked up on me, and still hasn't been able to power up.
Today when plugging it in after a week of letting sit, a red led light showed where the normal orange/green led would normally light up when charging/charged. The light stayed on for a few seconds, then shut off. Nothing else though. Any other suggestions?

allthrottle said:
I was trying the "[ROM][EXCA][WWE][* 3VOLUTION SERIES *][WM6.5 STD 21854][Build 3VO.3.00.112509]" when it locked up on me, and still hasn't been able to power up.
Today when plugging it in after a week of letting sit, a red led light showed where the normal orange/green led would normally light up when charging/charged. The light stayed on for a few seconds, then shut off. Nothing else though. Any other suggestions?
Click to expand...
Click to collapse
Red light my friend means your battery is gone, probably your phone is not bricked maybe it just needs a battery replacement

I am having the same issue, except that I can place the battery in another Dash and it boots up just fine, so I am assuming it is not the battery. I will buy another one to double check. My problem is the same as which is stated above. Can anyone help? Thank you.

Just an update to see if I can get anymore suggestions. Hadn't touched the phone since the last post. Bought a new battery for it this weekend and it's still dead as ever. Won't boot at all. Not into bootloader, nothing. I get absolutely no response holding power+cam or softkeys+power.
Any advice? I don't absolutely need the phone as I've picked up a G1, but it would be nice to have this working, or at least trash it if it's junk.
Thanks!

Everyone else stumped too?

Have you connected to the wall charger to see if you get some response with your new battery?.

Just unbricked mine after being dropped again by the girlfriend. Try this, plus usb cable into device, press the camera button only. See if that gets you into the bootloader screen. If so, flash the oem build and go from there.

Tried it plugged into a wall charger for 3-4 hours, car charger for another hour, and computer/usb for another hour. No response anytime.
I'll try the camera only method when I get home later.
Thanks!

Just tried plugging it into the computer and holding only the camera. Didn't work. Tried that, tried holding power+cam, power+soft keys etc.. What's weird is I had the battery cover off while doing this, and the battery slipped out while I was holding cam+pwr, it actually loaded into the multicolor(bootloader?) screen twice, but would shutoff within a few seconds. Now I'm back to no response from it.

Finally got it to stay on the boot screen without turning off, but can't get it to establish an activesync with the computer so I can't flash it. The computer is obviously detecting it though, because I see an icon that says "remove smartphone usb sync".

The phone's FINALLY working again! Thanks again guys! I was a couple of days away from junking the thing! I couldn't get Ookba's rom to flash it, so I went back to the unbricking tutorial and saw that he recommended grabbing the factory rom to flash it. I did, it worked, and I just flashed it again using Ookba's rom.
Took quite a few months, but it's back! Thanks!

no power, no lights, no idea.... help?

Of usually i search and search until I find an answer but I have now idea what to do...
-T-Mobile Dash with a Cingular Sim running Kavanna 6.1 (and kavanna has ran fine on it for the most part)
-Phone randomly froze (wouldnt let me type a text msg)
-Powered off
-Went to power it back on and nothing -no lights, no nothing
-Tried the two softkeys and power button for two seconds
-Tried te camera button and power button
-Pulled batter multiple times and pulled all cards from it
-When it is plugged into a wall I dont even get a power charging light....
Any ideas? I cant afford a new phone

[email protected] said:
Of usually i search and search until I find an answer but I have now idea what to do...
-T-Mobile Dash with a Cingular Sim running Kavanna 6.1 (and kavanna has ran fine on it for the most part)
-Phone randomly froze (wouldnt let me type a text msg)
-Powered off
-Went to power it back on and nothing -no lights, no nothing
-Tried the two softkeys and power button for two seconds
-Tried te camera button and power button
-Pulled batter multiple times and pulled all cards from it
-When it is plugged into a wall I dont even get a power charging light....
Any ideas? I cant afford a new phone
Click to expand...
Click to collapse
looks like your battery is gone Try with another battery

woulnt I be able to get some sort of power or light with the batter pulled and it plugged in? cause I dont....

[email protected] said:
woulnt I be able to get some sort of power or light with the batter pulled and it plugged in? cause I dont....
Click to expand...
Click to collapse
Not if your battery is completely waste it. Check if your battery pins in your dash make full contact with your battery, because that can cause a problem (very odd, but it happens). If not, try another battery.

Have you checked your charger, I guess is damaged because if your battery is damaged or if is no battery at all and you connect the charger the led will turn red.

sam happened w me, no solution yet
hate to tell you that you might have bricked your phone,
the same happened to my excalibur, when i tried to flash it -mistakenly- with the wrong rom,
thing is; the rom is controlling the power charging process and the battery support to the device, if something went wrong with the rom for any reason; then no instructions are sent to the battery neither the charger, therefore: no power sign of any in the device.
i couldn't find an answer to fix my dash, but i think the solution is either changing the rom or JTAG-ing it might solve the problem, though i have no tools neither knowledge to do so.
sorry pal, the bright side is: you are a member of (BDC) the Bricked Dash Club
cheers

bootrecord said:
hate to tell you that you might have bricked your phone,
the same happened to my excalibur, when i tried to flash it -mistakenly- with the wrong rom,
thing is; the rom is controlling the power charging process and the battery support to the device, if something went wrong with the rom for any reason; then no instructions are sent to the battery neither the charger, therefore: no power sign of any in the device.
i couldn't find an answer to fix my dash, but i think the solution is either changing the rom or JTAG-ing it might solve the problem, though i have no tools neither knowledge to do so.
sorry pal, the bright side is: you are a member of (BDC) the Bricked Dash Club
cheers
Click to expand...
Click to collapse
With the information provided it hasn't been your same case due that he hasn´t flashed any other rom, so basically he can try another battery and see what happens.

errrrrr
New Battery - Still no lights and using the reset features found in the unbricking tutorial do not work.
Tried using a cable from my comp to give power to phone so it isnt power cable
So what now? I cant even get to a bootloader screen or anything.... I cant afford a new phone ERRR
**Update-
Was plugging in the USB cable and looks like it gets a connection only when it is plugged in a little but this not just at the end that connects to the phone (it happened when the phone was already plugged into the cable and I was plugging it into the comp and vice versa) Um so that is strange - the light does not stay on and when the battery is in the phone I do not get that quick red flash - so it still doesnt work and cant do anything

[email protected] said:
New Battery - Still no lights and using the reset features found in the unbricking tutorial do not work.
Tried using a cable from my comp to give power to phone so it isnt power cable
So what now? I cant even get to a bootloader screen or anything.... I cant afford a new phone ERRR
**Update-
Was plugging in the USB cable and looks like it gets a connection only when it is plugged in a little but this not just at the end that connects to the phone (it happened when the phone was already plugged into the cable and I was plugging it into the comp and vice versa) Um so that is strange - the light does not stay on and when the battery is in the phone I do not get that quick red flash - so it still doesnt work and cant do anything
Click to expand...
Click to collapse
Maybe is your USB port causing the problem.

Fullbrick?

I got a Xperia S here from a friend, he says that the screen suddenly turned off when he was using it. But the notification bar was on!
So he gave me the phone, because I want to fix it.
If I plug in the charger, no reaction.
Soft-Reset - No Reaction.
Hard-Reset - No Reaction (No Vibrates)
Trying connect to fastboot mode / flash mode. No Success.
My last chance is to remove the battery for 5 min and then look if the battery will charge or not.
The bootloader is unlocked and there was OpenSEMC beta 2 installed.
Is this a Hardware bricked phone, or a software issue with empty battery?

GoldenRazz said:
I got a Xperia S here from a friend, he says that the screen suddenly turned off when he was using it. But the notification bar was on!
So he gave me the phone, because I want to fix it.
If I plug in the charger, no reaction.
Soft-Reset - No Reaction.
Hard-Reset - No Reaction (No Vibrates)
Trying connect to fastboot mode / flash mode. No Success.
My last chance is to remove the battery for 5 min and then look if the battery will charge or not.
The bootloader is unlocked and there was OpenSEMC beta 2 installed.
Is this a Hardware bricked phone, or a software issue with empty battery?
Click to expand...
Click to collapse
this sounds like a softbrick, there are lots of threads on fixing such issues, i seem to remember 1 problem was switching off auto lighting and bang the screen goes blank, holding the power and vol up/down for about 15 seconds makes a hard reboot 3 vibes, then plug in via usb and restart with flash tool running might work. there are lots of different help threads that will guide you through this. dont give up.

But Hardreset doesn't work. I already tried it.

Read this : http://forum.xda-developers.com/showthread.php?t=1849170

Thank but I read already this thread.
I can't remove the battery right now, so I asked you guys if this issue is a Software issue or Hardware issue.
If I can remove battery I will test everything I can and then I'll report.

GoldenRazz said:
Thank but I read already this thread.
I can't remove the battery right now, so I asked you guys if this issue is a Software issue or Hardware issue.
If I can remove battery I will test everything I can and then I'll report.
Click to expand...
Click to collapse
i think it's hardware issue. cause for it to be software issue it must at least show red led when plugged into the charger.
bring it to service center is a wise choice. but u can try different charger (with bigger amperage output is preferable), and what happen when u plugged it to PC? did the led color shows up?

If I connect to my PC nothing happens.
No Fastboot Mode no Flashmode possible.
I remove the battery the following days, cause I don't have a torx 6 to remove the screws. Must buy one.

Removed Battery and insert it back again. Now trying to charge but no reaction.

If you plug-in a Real charger(Not pc usb), what happen?
Sometimes when the battery is full empty, you have to keep it charges about 15-20 minytes without powering on
Sent from my LT26i using xda app-developers app

Put it in the real Charger, and charged 30 minutes.
But still no reaction. I guess it's a fullbricked Phone now.