Data Usage Different than what Carrier Claims! Or is it? - Samsung Galaxy S20 / S20+ / S20 Ultra Questions &

Hi all, I have an S20+ 5G. I am on T-Mobile. Basically, my phone and T-Mobile disagree on how much data I am using.
The phone's built-in Data Usage for mobile data is quite different than what T-Mobile says. For example, currently T-Mobile claims I have used 1.6GB when my phone tells me it is only .96GB. I am being charged for going over (technically I am just not getting a discount).
I called T-Mobile. They wanted me to install their T-Mobile app. I said no. They told me that since I did not get the phone from T-Mobile that is why my phone doesn't sync correctly with their service. They said I have to either use their app or keep checking their website.
I got the phone thru Swappa. I have NetGuard Firewall (paid version) as a firewall. I tend to use F-Droid apps. I have not allowed many updates, mostly for privacy concerns. The phone is basically stock. I would prefer not to do significant modifications.
So, is this common? How should I proceed? What is the best way to measure usage? Could the NetGuard Firewall help or hurt here? Any opinions on the T-Mobile app?
Thanks in advance everyone!

I've never had usage from my carrier app match what android shows . However it's usually android reporting higher usage.
I would install their app for better InSite. Some carriers report usage on varying times anywhere from 4hrs to 15mins..where android usually is to the minute. This results in different usage being reported from carrier to android .

digitaljeff said:
I've never had usage from my carrier app match what android shows . However it's usually android reporting higher usage.
I would install their app for better InSite. Some carriers report usage on varying times anywhere from 4hrs to 15mins..where android usually is to the minute. This results in different usage being reported from carrier to android .
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Click to collapse
Thanks for the reply!
I have avoided installing that app out of privacy concerns. Do you think that is unwarranted?

MeansWell said:
Thanks for the reply!
I have avoided installing that app out of privacy concerns. Do you think that is unwarranted?
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Click to collapse
If it's a T-Mobile made app i wouldn't be concerned , I'm sure it's on millions of devices.

Related

Does Frequent ROM Flashing Cause Inaccurate Usage Reporting??

I got the oddest bill from AT&T the other day with usage totals that were impossible. Has anyone experienced this and/or is there a possibility that it might have something to do with frequent flashing of different ROM's and Radios??
Data usage I assume? Wouldn't think any more than normal, except maybe some initial setup stuff like downloading email. Can use this to monitor what's using data if you're concerned.
Toleraen said:
Data usage I assume? Wouldn't think any more than normal, except maybe some initial setup stuff like downloading email. Can use this to monitor what's using data if you're concerned.
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No I mean like does messaging and the like which can be stored on the SIM, get reported a second time. AT&T forces you to have an unlimited data plan with the Tilt2 so no worries there. I just got a bill with something like 700 texts used in 2 days. Something I assure you I would have remembered doing. Hell, I wouldn't have been able to do much else.
nerv666999 said:
No I mean like does messaging and the like which can be stored on the SIM, get reported a second time. AT&T forces you to have an unlimited data plan with the Tilt2 so no worries there. I just got a bill with something like 700 texts used in 2 days. Something I assure you I would have remembered doing. Hell, I wouldn't have been able to do much else.
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Wow...I've been with AT&T for years, and do my fair share of texting and flashing. Can't say I remember getting a bill with that many messages reported. I don't even think any roms I've used default to save to the SIM, even though the capability exists.
The only time I've seen this is when I've been in very poor coverage areas (ie, my basement heh). I'll send a text from the basement, then go upstairs and get 8 or 9 responses (if it's an automated system). If you've got poor reception I'd recommend trying a different radio...but I doubt poor reception would cause that many repeats. Not sure man.
Toleraen said:
Wow...I've been with AT&T for years, and do my fair share of texting and flashing. Can't say I remember getting a bill with that many messages reported. I don't even think any roms I've used default to save to the SIM, even though the capability exists.
The only time I've seen this is when I've been in very poor coverage areas (ie, my basement heh). I'll send a text from the basement, then go upstairs and get 8 or 9 responses (if it's an automated system). If you've got poor reception I'd recommend trying a different radio...but I doubt poor reception would cause that many repeats. Not sure man.
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my guess would be just something screwed up in the ATT system. Check the rest of your bill and make sure everything else is in order and check your bills for the next few months.. ALSO check your last bill as they have a rule that after 1 month they wont fix it [although they will if you really push like I've had to ]
Thanks for all of the sage advice. AT&T sucks in so many ways but the one thing you can say is that if you *****, whine, cry etc. at them enough they will wipe some errant charges. I think alot of these are as Toleraen suggests, nothing more than duplicates. We shall see and I will post any and all results of my efforts to get to the bottom of this.
Thanks again

Word of Warning

So recently i went to Japan for a 3 week holiday. It was good blah blah blah
I decided to take my desire as it would be useful to use when wifi was availabe
However, on many occasions, mostly when drunk....I decided ''**** it, i'll turn off airplane mode and check my e-mails'' I did it more than a few times, but not enough to worry about my bill
So today, i got my phone disconnected by t-mobile. This promted me to immediately call them and ask what's up. They said my account was disconnected by the fraud department as my account seemed different from usua. I told them that i'd been in Japan so maybe it was just because i was now back in uk, the bells started ringing and that nothing was wrong and they should reconnect my line.
I asked how much my bill was
£580!!!!!!!!!!!!!!!!!!!!!!! omg!!! apparently i racked up £400 just through data usage!!!! and the rest in calls
I knew it was £7.50 for 1mb but i didn't realise that checking my e-mails now and then would rack up such an amount
so word of warning....next time you visit somewhere outside your home country....either leave your phone at home, or don't use data or even answer the phone
The worst part was i had to pay them there and now just to get my line reconnected.
second word of warning, always have a spare bit of cash in your bank for a rainy day/extremely expensive phone bills
it makes you wonder what the Desire does when it connects.
ps
I still don't believe anyone that says they got more than 12 hours of battery with normal usage. I seriously need to keep everything to a basic minimum to get a day out of it. but if i use it just normally...then yeah...12 hours is optimistic
ouuuuch!! thats my input to this thread.
You sure you didn't go on porn while you were drunk also?
Uuuuuu!!!! That really sucks!!! Something similar happened to me once when i went to Cuba but it wasn't as terrible as yours, the again, my phone didn't have data back then!!!
ps; i can get 3 days of batt on normal use (includes gmail on push, ocasional word on g-talk, couple of messages a day, couple of calls a day and 10 mins of browsing a day and the ocasional game) and if i happen to push the phone a bit more i still get 2 days easily so there must be something sucking your battery dry!!!!
Just as an example, i havn't used the phone much these days and i'm on my fouth day and i'm pretty sure it'll reach tonights charge no problem.
Barff1984 said:
£580!!!!!!!!!!!!!!!!!!!!!!! omg!!! apparently i racked up £400 just through data usage!!!! and the rest in calls
I knew it was £7.50 for 1mb but i didn't realise that checking my e-mails now and then would rack up such an amount
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Click to collapse
That only works out at 17mb data per week ( £400 / £7.5 / 3 ) which is actually a pretty small amount of data. I'd expect my phone to burn through that in less than a day for my email usage.
If you really want to know how much data your Desire chews through, install a net counter, but of course in your particular case it's rather closing the stable door after the horse has bolted!
Regards,
Dave
I think T-Mobile has ripped you off. When I was also in japan, I was using data including gps but my bill was nowhere near yours. I am on Vodafone.
I would never wanna check my email that much! Ha ha
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Barff1984 said:
I still don't believe anyone that says they got more than 12 hours of battery with normal usage. I seriously need to keep everything to a basic minimum to get a day out of it. but if i use it just normally...then yeah...12 hours is optimistic
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Click to collapse
Ouch, that bill hurt.But s**t happens. You should not have to go into airplane mode by the way: There is a checkbox that enables data connections while roaming, just keep it unchecked.
Anyway, about your battery: you should check your partial wake usage. I had trouble with the battery on my desire, until a recent OTA update to 1.20.207.3. Everything seems to be fine ever since then.
You can check your partial wake usage by:
- dialing »*#*#4636#*#*«,
- then going to »Battery history«,
- with dropdowns at »Other usage«
- and »since last unplugged«.
Look at »Running«. This shows useful data, especially if you have been on battery for some time – like 30min – with your phone in stand-by. Some application/service may be blocking the sleep state of the device. Then you will notice »running« at 100% or at least very high – even though the phone was supposed to be in sleep state.
Also search the forums for »potential cause for excessive battery usage«. Since I am a noob here, I cannot post the link, so please use search...
dzire187 said:
Ouch, that bill hurt.But s**t happens. You should not have to go into airplane mode by the way: There is a checkbox that enables data connections while roaming, just keep it unchecked.
Anyway, about your battery: you should check your partial wake usage. I had trouble with the battery on my desire, until a recent OTA update to 1.20.207.3. Everything seems to be fine ever since then.
You can check your partial wake usage by:
- dialing »*#*#4636#*#*«,
- then going to »Battery history«,
- with dropdowns at »Other usage«
- and »since last unplugged«.
Look at »Running«. This shows useful data, especially if you have been on battery for some time – like 30min – with your phone in stand-by. Some application/service may be blocking the sleep state of the device. Then you will notice »running« at 100% or at least very high – even though the phone was supposed to be in sleep state.
Also search the forums for »potential cause for excessive battery usage«. Since I am a noob here, I cannot post the link, so please use search...
Click to expand...
Click to collapse
Yeah, every time you come out of Airplane mode (to make a call or whatever) your phone will try and sync because it knows it's been "out of the loop".
Just keep data roaming off or delete the APNs.
coochan8 said:
I think T-Mobile has ripped you off. When I was also in japan, I was using data including gps but my bill was nowhere near yours. I am on Vodafone.
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Click to collapse
Ahem! Vodafone used to have a "reasonably sensible" (and I use that term loosely) data roaming package - you should see Vodafones new data roaming tariffs that come into effect in June!
Regards,
Dave
P.S. GPS in and of itself doesn't use any data, though certain apps that use GPS may consume data themselves. For example. Google Navigation will use data to pull down maps, whereas Copilot uses maps on SD card and thus consumes no data.
yea it does suck especially since i'm planning on going back to japan for 5 weeks in July. Lol, wont be checking my e-mail half as much.
How do i know if there's an update to my rom? I use the phone to check if there are updates but it always says it's fine. Should i actually check online instead? I know with Winmob it never said there was an update even when there was. I'm kind of hoping android is a bit better for that.
I'll check which rom etc i'm using and see if there's an update.
Ive got a netcounter. However i use task killer a lot because i'm convinced it saves the battery a little. So if i use that, obivously it kills the net counter too.
I'm sure someone is about to say ''you're using android, you don't need a task killer'' however, when i see so many apps running in the background, regardless if people say ''but they're not using memory'', they do. If i kill them all, my phone goes quicker again. So yea it does work.
Barff1984 said:
Ive got a netcounter. However i use task killer a lot because i'm convinced it saves the battery a little. So if i use that, obivously it kills the net counter too.
Click to expand...
Click to collapse
Most task killers have an option to exclude certain apps, so if you must insist on using one ( ), set it to ignore your net counter.
Regards,
Dave
Barff1984 said:
How do i know if there's an update to my rom? I use the phone to check if there are updates but it always says it's fine. Should i actually check online instead?
Click to expand...
Click to collapse
That just means your operator is not offering an update. You may wish to check out the battery history, it may give you some information about what is draining your battery.
Barff1984 said:
I'm sure someone is about to say ''you're using android, you don't need a task killer'' however, when i see so many apps running in the background, regardless if people say ''but they're not using memory'', they do. If i kill them all, my phone goes quicker again. So yea it does work.
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Click to collapse
Well, Android is designed to use all the RAM available, which is a good thing - speaking of software design. There is no reason to keep RAM free on a well designed operating system, because once RAM is required, an unused app is ditched in favour of the new one. As this takes virtually no time there is no need to use time and resources to clean up. In fact, task killers use system resources, resulting in battery usage.
Anyway, what you are seeing is bad design in applications, and that is real: Some apps are active, even though they should not be. Either because you do not want them to, or because they do not properly communicate that they will be running in the background, doing stuff all the time. Android adresses the issue by exposing details about battery usage to the user, thus forcing bad developers to choose the defaults for their apps more carefully.
Again, check out *#*#4636#*#* to identify software that is running all the time. Maybe it's something you do not need that is causing your phone to lag and drain the battery...
Can't you tell t-mobile to disable internet usage on your account when your in another country?
JAmes.
No offense but this isn't anything new data roaming bill have been in the news allot. You really should of known better.... also you should of picked up a pay as you go sum or rolling contract sum for the duration of your trip...
I also hear many counts airports have special visitor sum packages.... you real should of looked into this
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Sim damn auto correction.... oh and country
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3 ftw ... pay them 15£ and all ur inclusive allowances work abroad
i know what you mean but...
I went on honeymoon to Italy for 10 days with my wife and my desire.
I am with Vodafone and was charged 5 pounds a day for data. They allow 25mbps for a fiver which I think is reasonable. However my.bill breakdown of data usage was shot to sh*t ...some days showed 24mb others 100+, all I was doing was this website, the BBC, and a beekeeper one. I complained, they checked the bill and gave me 35 quid back. Also another 30 off next months bill too.
Overall my 10 days cost me 50 quid.
Sam
This is why when abroad always always get a local sim card if you need calls to come in divert your number its soooo much cheaper.
lumpaywk said:
This is why when abroad always always get a local sim card if you need calls to come in divert your number its soooo much cheaper.
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sage words.
sounds like the OP has the desires full suite of syncing going on.
With my old HD I got lost in europe and fired up google maps, it was set to satellite mode and it cost me 5 quid just to find out where I was and that was about 30 seconds usage.
There is a 'data off' app out there. It just kills all data connections until further notice.

AT&T Tethering on imported phones

Can anyone who gets a phone here in the states see if they've changed the way tethered data is reported?
My understanding with the native tethering on my N1 was that at&t cannot tell that the data isn't being pulled via the phone, is this wrong?
They can't tell. If you buy an unlocked phone that is in no way connected to AT&T, you can put in your SIM and do whatever you want.
martonikaj said:
They can't tell. If you buy an unlocked phone that is in no way connected to AT&T, you can put in your SIM and do whatever you want.
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Click to collapse
Don't listen to the above advice. It makes no logical or realistic sense.
A majority of the time when AT&T "catches" people it's because they have an inordinate amount of data attributed to their account in a month, and then the account gets monitored. When it's monitored, they look for which ports are in use the most, as well as things like browser ID (user agent). If they see a lot of traffic using different ports than most phones use, or a majority of the data is being requested from a different user agent than a mobile browser, they might flag the account and let you know to stop tethering.
*SOME* of the people that get caught are caught because of the way data is reported by the phone, but a vast majority of the time it's not. It doesn't matter how you "set up" your phone, in those cases, since that kind of information isn't stored on the phone itself.
Synopsis: Tether at your own risk, but never delude yourself into believing that AT&T can't track you. Most of the time, if you're not tethering a lot, it won't be a problem. If you're tethering a lot, however, it won't matter *what* steps you take.
hotleadsingerguy said:
Don't listen to the above advice. It makes no logical or realistic sense.
A majority of the time when AT&T "catches" people it's because they have an inordinate amount of data attributed to their account in a month, and then the account gets monitored. When it's monitored, they look for which ports are in use the most, as well as things like browser ID (user agent). If they see a lot of traffic using different ports than most phones use, or a majority of the data is being requested from a different user agent than a mobile browser, they might flag the account and let you know to stop tethering.
*SOME* of the people that get caught are caught because of the way data is reported by the phone, but a vast majority of the time it's not. It doesn't matter how you "set up" your phone, in those cases, since that kind of information isn't stored on the phone itself.
Synopsis: Tether at your own risk, but never delude yourself into believing that AT&T can't track you. Most of the time, if you're not tethering a lot, it won't be a problem. If you're tethering a lot, however, it won't matter *what* steps you take.
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Unless you're using like... 25gb a month, it is nowhere near worth AT&T's time to look into it. And even at that point they might just filter by UAstring (easily changed in Firefox via extension). But remember there are a lot of mobile users with alternative browsers already showing desktop UAstrings.
I would be EXTREMELY surprised if you ever get shut down because you're tethering on an unlocked device. My basic statement in the first comment still stands. AT&T cannot just tell that you're tethering when you turn it on. Its not that sophisticated, and they have no reason (or ability) to monitor everyones use that closely.
hotleadsingerguy said:
Don't listen to the above advice. It makes no logical or realistic sense.
A majority of the time when AT&T "catches" people it's because they have an inordinate amount of data attributed to their account in a month, and then the account gets monitored. When it's monitored, they look for which ports are in use the most, as well as things like browser ID (user agent). If they see a lot of traffic using different ports than most phones use, or a majority of the data is being requested from a different user agent than a mobile browser, they might flag the account and let you know to stop tethering.
*SOME* of the people that get caught are caught because of the way data is reported by the phone, but a vast majority of the time it's not. It doesn't matter how you "set up" your phone, in those cases, since that kind of information isn't stored on the phone itself.
Synopsis: Tether at your own risk, but never delude yourself into believing that AT&T can't track you. Most of the time, if you're not tethering a lot, it won't be a problem. If you're tethering a lot, however, it won't matter *what* steps you take.
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Click to collapse
Except a different user agent proves absolutely nothing. They shouldn't be doing deep packet inspection anyways.
I've tethered plenty with my galaxy note and GS2. Don't do stupid stuff like torrent and you'll be fine.
Sent from my ADR6425LVW using xda premium
martonikaj said:
Unless you're using like... 25gb a month, it is nowhere near worth AT&T's time to look into it. And even at that point they might just filter by UAstring (easily changed in Firefox via extension). But remember there are a lot of mobile users with alternative browsers already showing desktop UAstrings.
I would be EXTREMELY surprised if you ever get shut down because you're tethering on an unlocked device. My basic statement in the first comment still stands. AT&T cannot just tell that you're tethering when you turn it on. Its not that sophisticated, and they have no reason (or ability) to monitor everyones use that closely.
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Click to collapse
It's not as if someone is literally sitting there looking through records. It's almost completely automatic. My dad has worked at AT&T for 42 years and handles the backend of the cellular network (including upgrading to LTE, as of late). I know of other people that have used unlocked models before and used less than 5GB a month (most of it tethered) and got nailed with a text saying stop it.
The browser User Agent is just one of the things they check for. I also have a friend that has never tethered in his life and is even using an iPhone 4, jailbroken, and got the text. He used around 4-6GB for a few months straight just browsing the internet and streaming music. He had to call and explain to them that he wasn't tethering at all but was using a different user agent in the browser.
The system just scans data for things it believes are outside of the realm of normal cell data usage, and reports it. Once it does, another system keeps a closer eye on the data being sent and received until it's either satisfied or not. If not, it alerts the user to stop tethering or the account will automatically be changed to a tether account.
Well, my question was regarding the fact that at&t can tell when you tether on an iPhone or a WP7 device. I'm just wondering if it's possible Google changed the way tethered data is reported in ICS (specifically since the apps all have the amount of data they consume tracked by the OS) and if there's a way for owners to find out.
Tethering normally uses NAT and this is possible to detect. The whole purpose of NAT is to share a single connection among multiple devices. There are research papers and other information about NAT detection available by searching Google for those who are interested in the details. I have no idea if AT&T (or any carrier, for that matter) actually employs any form of NAT detection to catch people tethering, but it is possible at a technical level, beyond just the amount of data transferred.

Anyone else having problems with "unlimited" data on TMO network??

So within 1st 3 days of upgrading to my awesome SGS3 on T-MO, I noticed that anything data related was down to an absolute crawl. Turns out I was streaming all my Amazon music ONLINE and that sucked up my entire month's allowed bandwidth and so was stuck on <56k speeds until my cycle renewed TWO WEEKS later. So I somehow made do without any data until then.
So fast forward 2 weeks later, and I'm throttled ALREADY!! Anyone have any tips/advice on how to keep my data usage lower? I know I can use wifi whenever possible, but even doing so I'm already capped at my data limit before I'm throttled by like 99%. Alternatively, is there any way to increase the "unlimited" cap before I get throttled? I just upgraded my contract and don't want to deal with the ETF/changing carriers.
Any help would be much appreciated... thank you!!
grubbslubbs said:
So within 1st 3 days of upgrading to my awesome SGS3 on T-MO, I noticed that anything data related was down to an absolute crawl. Turns out I was streaming all my Amazon music ONLINE and that sucked up my entire month's allowed bandwidth and so was stuck on <56k speeds until my cycle renewed TWO WEEKS later. So I somehow made do without any data until then.
So fast forward 2 weeks later, and I'm throttled ALREADY!! Anyone have any tips/advice on how to keep my data usage lower? I know I can use wifi whenever possible, but even doing so I'm already capped at my data limit before I'm throttled by like 99%. Alternatively, is there any way to increase the "unlimited" cap before I get throttled? I just upgraded my contract and don't want to deal with the ETF/changing carriers.
Any help would be much appreciated... thank you!!
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Click to collapse
Well on ICS you can monitor and set your own data limits. Another thing you might want to look into is not using amazon music. I know this sounds dumb but if it's causing you to use up so much data use something else. I stream Pandora all month long and never get throttled. I have the 5GB data plan. Oh and since I work for tmobile you should probably call in about this issue so they can compare your actual usage to the networks to make sure it isn't something they might have to fix. Rarely happens but I have seen this at least a few times. All you can do is increase your data plan. and set your limits through ics. or dial #web# and it will display your usage. or go to tmobile.com under usage you can see it here as well.
How much data are you allowed before you are throttled? You might try downloading your audio directly to your device with a wifi connection. You might also try Google Music, which caches lots of what it streams.
There are many data usage tracking apps, but I prefer LBE security in the market. Give it a try.
Thanks for the responses!
To follow up - yes I have since moved all my Amazon mp3s directly onto my phone, so that's no longer a problem. And prior to the S3, I had the MyTouch 4G, which, while not a spectacular phone, did everything I needed. My amazement with the S3 is that, beyond the first few days of accidentally streaming all my usage away with the Amazon mp3s (which was decidedly dumb of me), my data usage habits haven't changed all that much since my older phone. So I was completely blindsided this month when I already hit my data limit.
I'll need to dig into this a bit more with T-MO, but I was asking in the forum to see if anyone knew of any background app or program, or anything specific to the GS3 that would be using a steady stream of data without my knowledge? Again, thanks in advance for your help!
grubbslubbs said:
Thanks for the responses!
To follow up - yes I have since moved all my Amazon mp3s directly onto my phone, so that's no longer a problem. And prior to the S3, I had the MyTouch 4G, which, while not a spectacular phone, did everything I needed. My amazement with the S3 is that, beyond the first few days of accidentally streaming all my usage away with the Amazon mp3s (which was decidedly dumb of me), my data usage habits haven't changed all that much since my older phone. So I was completely blindsided this month when I already hit my data limit.
I'll need to dig into this a bit more with T-MO, but I was asking in the forum to see if anyone knew of any background app or program, or anything specific to the GS3 that would be using a steady stream of data without my knowledge? Again, thanks in advance for your help!
Click to expand...
Click to collapse
What is your data monthly limit ?
Internet is all good here
Sent from my SGH-T999 using xda premium
Crisisx1 said:
What is your data monthly limit ?
Click to expand...
Click to collapse
It's 2GB.
So after crying to TMO for a while, they told me they could up my limit but I would have to renew again and (of course!) increase my monthly bill which is already ghastly! I guess from the lack of many responses or even any other threads with similar experiences, it probably isn't some hidden data sucker upper program that's the problem here... just me being careless with my data usage... =(
Did you by chance use an upgrade for this phone? If your answer is yes, I might have some insight on this.
You should take a look under Data Usage in your settings to see what apps are using the most data. YouTube tends to be one of the bigger ones if you're on it more than once in a while. Or maybe you have an app that's constantly backing up apps.. That takes a lot of data too. Look around and check their usage.
Turn of syncing, Contacts, Picasa, Mail etc, Check them Manually
Install Opera Mini, uses up to 90% Less data than normal browser BUT loads websites slower
Using Youtube? Turn HQ off, but on this screen the quality will kill you.
grubbslubbs said:
Thanks for the responses!
To follow up - yes I have since moved all my Amazon mp3s directly onto my phone, so that's no longer a problem. And prior to the S3, I had the MyTouch 4G, which, while not a spectacular phone, did everything I needed. My amazement with the S3 is that, beyond the first few days of accidentally streaming all my usage away with the Amazon mp3s (which was decidedly dumb of me), my data usage habits haven't changed all that much since my older phone. So I was completely blindsided this month when I already hit my data limit.
I'll need to dig into this a bit more with T-MO, but I was asking in the forum to see if anyone knew of any background app or program, or anything specific to the GS3 that would be using a steady stream of data without my knowledge? Again, thanks in advance for your help!
Click to expand...
Click to collapse
Tmo has been very understanding when my family or I have made similar mistakes. My son went wild downloading games with monthly subscriptions and Tmo made it all go away. Be nice/professional and ask for a manager or the next in command if you are not able to rectify the issue. Being a 10+ year Tmo guy they treat me well. Learn to work the system and stay cool. Sometimes it takes multiple calls to find the right person that is willing to help.
Watch out for Google+ and instant upload along with dropbox too. All 3 will instant upload unless you change the settings
Sent from my SGH-T999 using xda app-developers app
Also see what apps or accounts are set to auto sync and you could limit background processes as I on my s3 staying logged on eBay for instant notifications,having gmail and other apps set to auto sync and too many background processes was costing me 10 to 12 Mega bytes a day times that by 30 days and that's like 300 to360 megabytes a months wasted you can always check your e-mail and stuff manually unless your a business man and relied on heavy notifications this will help you save a lot of data it keeps me safe because I have the five GB plan too and I've went over a lot until I dug into my settings, hope this helps.
Sent from my SGH-T999 using xda premium
Awesome, thanks everyone for your suggestions! I totally forgot about all the background apps/processes that auto-sync... definitely has helped some. Still isn't 100% better, but like someone else suggested earlier, I was able to talk my way through with a helpful rep. I am also a longtime customer, and they seemed to want to work with me, as opposed to giving me the shaft.
Don_Perrignon said:
Did you by chance use an upgrade for this phone? If your answer is yes, I might have some insight on this.
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Yes, I did an upgrade through Wal-Mart the week it was launched in the US.
Same thing happened to me. I just restarted a cycle.... But the cycle before this one... Some app used nearly a GB of data around 5 in the morning 3 days into the cycle. By the time I realized this and called TMobile... I was up into the 3.6 range... Couldn't track down the app because I was rom jumping. Anyway, TMobile wasn't much help... I thought for sure they would reset my data since they can see my usage history, but no dice. Bastards! :cyclops:
SiNJiN76 said:
Same thing happened to me. I just restarted a cycle.... But the cycle before this one... Some app used nearly a GB of data around 5 in the morning 3 days into the cycle. By the time I realized this and called TMobile... I was up into the 3.6 range... Couldn't track down the app because I was rom jumping. Anyway, TMobile wasn't much help... I thought for sure they would reset my data since they can see my usage history, but no dice. Bastards! :cyclops:
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Ouch!! Yeah, I was hoping to have some sort of definitive answer like you did (1 unknown app hogging all the data at some random time) but I really didn't have anything to pin-point the problem. Were you able to remove/disable that app from doing that?
How about you post what apps you have installed and we can all compare and see if anyone else has the same problem with some of the same apps. Just a thought to maybe help you out. Im just bored shopping with the gf lol.
Sent from my SGH-T999 using xda premium
If you're still hitting your cap in the next few months you might consider a 5GB plan. It'll give you quite a bit more data to work with and you can tether with T-Mobile's blessing.

General November update still battery drain 25% on standby in 8 hours

Why? I have restricted all apps I can, still drain very fast....
In my opinion this is a thing that has been on Android (and sometimes Windows and iOS) phones since day 1. Specifically that some people randomly get very poor battery, especially standby battery, which most people are fine. It's a problem with a huge number of unknown causes and few solutions. My recommendation is always - do a hard full system wipe. The three or four times it's happened to me, this was the solution.
With the lack of information you gave there are so many reasons your phone's battery could be sucking now. I suggest doing some research and digging through XDA or some other nerdy site. I don't mean this to sound bad, but figure it out on your own. If you find something that works, share it here.
I went from 4h SOT to 2h SOT after the update same or less usage
Are u rooted? Without root it's pretty hard to do much. First thing u need is data. Find out what is using too much batt. You can use the battery section in settings to get clues. If u have root you can get even more info/data. Once u find the app or process responsible then u can drop the hammer on it.
November build have a lot of bugs, wifi sucks battery sucks, call quality is poor....
my fingerprint sensor broke.
10/1 ratio...
pedro6669 said:
paulwang323 said:
Why? I have restricted all apps I can, still drain very fast....
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Click to expand...
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pedro6669 said:
With the lack of information you gave there are so many reasons your phone's battery could be sucking now. I suggest doing some research and digging through XDA or some other nerdy site. I don't mean this to sound bad, but figure it out on your own. If you find something that works, share it here.
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Try a clean flash using PixelFlasher or the Android Flash Tool through Chrome browser and skipping the initial setup guide. (Old backups can cause problems). Once your Pixel is running then you can set your apps up!

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