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So recently i went to Japan for a 3 week holiday. It was good blah blah blah
I decided to take my desire as it would be useful to use when wifi was availabe
However, on many occasions, mostly when drunk....I decided ''**** it, i'll turn off airplane mode and check my e-mails'' I did it more than a few times, but not enough to worry about my bill
So today, i got my phone disconnected by t-mobile. This promted me to immediately call them and ask what's up. They said my account was disconnected by the fraud department as my account seemed different from usua. I told them that i'd been in Japan so maybe it was just because i was now back in uk, the bells started ringing and that nothing was wrong and they should reconnect my line.
I asked how much my bill was
£580!!!!!!!!!!!!!!!!!!!!!!! omg!!! apparently i racked up £400 just through data usage!!!! and the rest in calls
I knew it was £7.50 for 1mb but i didn't realise that checking my e-mails now and then would rack up such an amount
so word of warning....next time you visit somewhere outside your home country....either leave your phone at home, or don't use data or even answer the phone
The worst part was i had to pay them there and now just to get my line reconnected.
second word of warning, always have a spare bit of cash in your bank for a rainy day/extremely expensive phone bills
it makes you wonder what the Desire does when it connects.
ps
I still don't believe anyone that says they got more than 12 hours of battery with normal usage. I seriously need to keep everything to a basic minimum to get a day out of it. but if i use it just normally...then yeah...12 hours is optimistic
ouuuuch!! thats my input to this thread.
You sure you didn't go on porn while you were drunk also?
Uuuuuu!!!! That really sucks!!! Something similar happened to me once when i went to Cuba but it wasn't as terrible as yours, the again, my phone didn't have data back then!!!
ps; i can get 3 days of batt on normal use (includes gmail on push, ocasional word on g-talk, couple of messages a day, couple of calls a day and 10 mins of browsing a day and the ocasional game) and if i happen to push the phone a bit more i still get 2 days easily so there must be something sucking your battery dry!!!!
Just as an example, i havn't used the phone much these days and i'm on my fouth day and i'm pretty sure it'll reach tonights charge no problem.
Barff1984 said:
£580!!!!!!!!!!!!!!!!!!!!!!! omg!!! apparently i racked up £400 just through data usage!!!! and the rest in calls
I knew it was £7.50 for 1mb but i didn't realise that checking my e-mails now and then would rack up such an amount
Click to expand...
Click to collapse
That only works out at 17mb data per week ( £400 / £7.5 / 3 ) which is actually a pretty small amount of data. I'd expect my phone to burn through that in less than a day for my email usage.
If you really want to know how much data your Desire chews through, install a net counter, but of course in your particular case it's rather closing the stable door after the horse has bolted!
Regards,
Dave
I think T-Mobile has ripped you off. When I was also in japan, I was using data including gps but my bill was nowhere near yours. I am on Vodafone.
I would never wanna check my email that much! Ha ha
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Barff1984 said:
I still don't believe anyone that says they got more than 12 hours of battery with normal usage. I seriously need to keep everything to a basic minimum to get a day out of it. but if i use it just normally...then yeah...12 hours is optimistic
Click to expand...
Click to collapse
Ouch, that bill hurt.But s**t happens. You should not have to go into airplane mode by the way: There is a checkbox that enables data connections while roaming, just keep it unchecked.
Anyway, about your battery: you should check your partial wake usage. I had trouble with the battery on my desire, until a recent OTA update to 1.20.207.3. Everything seems to be fine ever since then.
You can check your partial wake usage by:
- dialing »*#*#4636#*#*«,
- then going to »Battery history«,
- with dropdowns at »Other usage«
- and »since last unplugged«.
Look at »Running«. This shows useful data, especially if you have been on battery for some time – like 30min – with your phone in stand-by. Some application/service may be blocking the sleep state of the device. Then you will notice »running« at 100% or at least very high – even though the phone was supposed to be in sleep state.
Also search the forums for »potential cause for excessive battery usage«. Since I am a noob here, I cannot post the link, so please use search...
dzire187 said:
Ouch, that bill hurt.But s**t happens. You should not have to go into airplane mode by the way: There is a checkbox that enables data connections while roaming, just keep it unchecked.
Anyway, about your battery: you should check your partial wake usage. I had trouble with the battery on my desire, until a recent OTA update to 1.20.207.3. Everything seems to be fine ever since then.
You can check your partial wake usage by:
- dialing »*#*#4636#*#*«,
- then going to »Battery history«,
- with dropdowns at »Other usage«
- and »since last unplugged«.
Look at »Running«. This shows useful data, especially if you have been on battery for some time – like 30min – with your phone in stand-by. Some application/service may be blocking the sleep state of the device. Then you will notice »running« at 100% or at least very high – even though the phone was supposed to be in sleep state.
Also search the forums for »potential cause for excessive battery usage«. Since I am a noob here, I cannot post the link, so please use search...
Click to expand...
Click to collapse
Yeah, every time you come out of Airplane mode (to make a call or whatever) your phone will try and sync because it knows it's been "out of the loop".
Just keep data roaming off or delete the APNs.
coochan8 said:
I think T-Mobile has ripped you off. When I was also in japan, I was using data including gps but my bill was nowhere near yours. I am on Vodafone.
Click to expand...
Click to collapse
Ahem! Vodafone used to have a "reasonably sensible" (and I use that term loosely) data roaming package - you should see Vodafones new data roaming tariffs that come into effect in June!
Regards,
Dave
P.S. GPS in and of itself doesn't use any data, though certain apps that use GPS may consume data themselves. For example. Google Navigation will use data to pull down maps, whereas Copilot uses maps on SD card and thus consumes no data.
yea it does suck especially since i'm planning on going back to japan for 5 weeks in July. Lol, wont be checking my e-mail half as much.
How do i know if there's an update to my rom? I use the phone to check if there are updates but it always says it's fine. Should i actually check online instead? I know with Winmob it never said there was an update even when there was. I'm kind of hoping android is a bit better for that.
I'll check which rom etc i'm using and see if there's an update.
Ive got a netcounter. However i use task killer a lot because i'm convinced it saves the battery a little. So if i use that, obivously it kills the net counter too.
I'm sure someone is about to say ''you're using android, you don't need a task killer'' however, when i see so many apps running in the background, regardless if people say ''but they're not using memory'', they do. If i kill them all, my phone goes quicker again. So yea it does work.
Barff1984 said:
Ive got a netcounter. However i use task killer a lot because i'm convinced it saves the battery a little. So if i use that, obivously it kills the net counter too.
Click to expand...
Click to collapse
Most task killers have an option to exclude certain apps, so if you must insist on using one ( ), set it to ignore your net counter.
Regards,
Dave
Barff1984 said:
How do i know if there's an update to my rom? I use the phone to check if there are updates but it always says it's fine. Should i actually check online instead?
Click to expand...
Click to collapse
That just means your operator is not offering an update. You may wish to check out the battery history, it may give you some information about what is draining your battery.
Barff1984 said:
I'm sure someone is about to say ''you're using android, you don't need a task killer'' however, when i see so many apps running in the background, regardless if people say ''but they're not using memory'', they do. If i kill them all, my phone goes quicker again. So yea it does work.
Click to expand...
Click to collapse
Well, Android is designed to use all the RAM available, which is a good thing - speaking of software design. There is no reason to keep RAM free on a well designed operating system, because once RAM is required, an unused app is ditched in favour of the new one. As this takes virtually no time there is no need to use time and resources to clean up. In fact, task killers use system resources, resulting in battery usage.
Anyway, what you are seeing is bad design in applications, and that is real: Some apps are active, even though they should not be. Either because you do not want them to, or because they do not properly communicate that they will be running in the background, doing stuff all the time. Android adresses the issue by exposing details about battery usage to the user, thus forcing bad developers to choose the defaults for their apps more carefully.
Again, check out *#*#4636#*#* to identify software that is running all the time. Maybe it's something you do not need that is causing your phone to lag and drain the battery...
Can't you tell t-mobile to disable internet usage on your account when your in another country?
JAmes.
No offense but this isn't anything new data roaming bill have been in the news allot. You really should of known better.... also you should of picked up a pay as you go sum or rolling contract sum for the duration of your trip...
I also hear many counts airports have special visitor sum packages.... you real should of looked into this
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Sim damn auto correction.... oh and country
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3 ftw ... pay them 15£ and all ur inclusive allowances work abroad
i know what you mean but...
I went on honeymoon to Italy for 10 days with my wife and my desire.
I am with Vodafone and was charged 5 pounds a day for data. They allow 25mbps for a fiver which I think is reasonable. However my.bill breakdown of data usage was shot to sh*t ...some days showed 24mb others 100+, all I was doing was this website, the BBC, and a beekeeper one. I complained, they checked the bill and gave me 35 quid back. Also another 30 off next months bill too.
Overall my 10 days cost me 50 quid.
Sam
This is why when abroad always always get a local sim card if you need calls to come in divert your number its soooo much cheaper.
lumpaywk said:
This is why when abroad always always get a local sim card if you need calls to come in divert your number its soooo much cheaper.
Click to expand...
Click to collapse
sage words.
sounds like the OP has the desires full suite of syncing going on.
With my old HD I got lost in europe and fired up google maps, it was set to satellite mode and it cost me 5 quid just to find out where I was and that was about 30 seconds usage.
There is a 'data off' app out there. It just kills all data connections until further notice.
Background
This is by no means definitive, so don't everyone go get your panties in a wad and pitch fits like 12 year olds.
So several days ago I noticed that my GNex was starting to have issues with dropping calls and data connections. Basically, I was dropping data and voice despite having a connection to the network about every 2-5 hours, requiring a reboot. This happened over a 3 day period in a stationary position, in radically different places (like 80-150 miles apart). It was happening on 3G and on 4G so I was pretty confident that it wasn't just a localized outage or the local tower acting up. I'm no expert and certainly no /dev, but I've been around some Android devices a time or two.
I'm a big proponent that 95% of problems with an Android device are user error. That doesn't mean you're holding it wrong or that you're stupid, merely that something the user has installed or set is affecting something else, that affected something else. As an example, shortly after getting my GNex I installed TweetDeck. I had used Navigation several times to test GPS (first thing I did being a SGS owner) so I knew it worked and worked well. Anyway, immediately after installing and setting up TweetDeck, my GPS crapped. It would see satellites but not connect... even after 30 minutes....even after rebooting, clearing AGPS data, blah blah. Being objective, I decided to freeze TweetDeck with TB. As soon as I did, GPS returned. As soon as I unfroze it, GPS failed. I uninstalled TweetDeck and reinstalled from the Market, and had no more issues.
Solution (For me at least)
With that event in mind, and a crapped out radio, I went looking through my app drawer for apps that access the radio. I picked out Network Info II 0.6.0, Real Signal 3.5 and Network Signal Info 1.51. I rebooted and waited. Here it is three days later, and I have yet to have a single voice or data drop. If I've had one on the data side, I haven't noticed and it certainly wasn't for long.
I don't know how or why. All I know is that I've never had any form of radio trouble and those apps were recently installed, and that without them, the radio issues are gone. Take it for what it's worth, which probably isn't much. But if you're on 4.0.4, with 4.0.4 radios and you're suffering from radio problems, flip through your app drawer and remove or freeze applications that have the sole purpose of polling data from your radios. Who knows, maybe having 3 was 1 or 2 to many.
Thanks for the write up. And I really think the issue with certain apps interfering with OS-level stuff is a big issue, and one that nobody seems to want to notice.
There are a ton of posts, not only on this forum but on others, where people are saying they have so many issues with the Nexus and this and that. What a lot of people don't realize is that, yes, certain apps that are either poorly coded in general or not coded for ICS can potentially interfere with the normal operations of your phone.
A lot of people tend to use/stick with apps that they are used to, right? I came from the G1, the very first Android phone, so I've been using Android for awhile, and I bet that other people are too. Some apps are a staple of people's usage, meaning as soon as they get a new device, those same apps are the first to be downloaded and installed. However a lot of times those apps are abandoned by their developers, never to be touched again.
So of course an app that was coded on Froyo or even Eclair that calls the GPS or the radio or bluetooth stack or something else hardware related can potentially cause issues, especially with ICS being such a radical change from Gingerbread.
Question for OP. When you lost your data after 5 hours or so, was your 4G or 3G signal still showing as well as the data bars still moving like they are active but technically your data is not connected at all?
Was it apps you added that you froze or system stype apps? How did you see what accesed the radio?
[email protected] said:
Question for OP. When you lost your data after 5 hours or so, was your 4G or 3G signal still showing as well as the data bars still moving like they are active but technically your data is not connected at all?
Was it apps you added that you froze or system stype apps? How did you see what accesed the radio?
Click to expand...
Click to collapse
Yes. It was doing the typical thing you read about where people will have gray bars, 4G/3G showing, "Verizon Wireless" on the lock screen but no connection to anything at all.
The applications I froze are all 3rd party market apps. Check out the permissions for Network Info II as an example. My not so scientific hypothesis wonders if too many apps that can read "Network State" and "Phone State" going at once is too many. Again, not really based on anything at all, but I wouldn't be surprised to learn that multiple apps or a poorly coded app constantly requesting Network/Phone State could throw radios into a tailspin and cause those radio crashes that we see from logcats.
And as a disclaimer, I'm not knocking those applications or saying that there's anything wrong with them. I make this post primarily to encourage people with the issue to think logically about the apps they have installed and experiment with removing some out of the equation. Going back to what I said eariler, 99% of people that install TweetDeck on their GNex probably don't have GPS issues because of it, ever. I did until uninstalling and reinstalling and haven't had issues since.
I see this as possibly being no different, at least in regards to a 4.0.4 Bootloader, OS and Radio Package.
Food for thought: Apps have not been updated to work 100% with ICS?
KWKSLVR said:
Yes. It was doing the typical thing you read about where people will have gray bars, 4G/3G showing, "Verizon Wireless" on the lock screen but no connection to anything at all.
The applications I froze are all 3rd party market apps. Check out the permissions for Network Info II as an example. My not so scientific hypothesis wonders if too many apps that can read "Network State" and "Phone State" going at once is too many. Again, not really based on anything at all, but I wouldn't be surprised to learn that multiple apps or a poorly coded app constantly requesting Network/Phone State could throw radios into a tailspin and cause those radio crashes that we see from logcats.
And as a disclaimer, I'm not knocking those applications or saying that there's anything wrong with them. I make this post primarily to encourage people with the issue to think logically about the apps they have installed and experiment with removing some out of the equation. Going back to what I said eariler, 99% of people that install TweetDeck on their GNex probably don't have GPS issues because of it, ever. I did until uninstalling and reinstalling and haven't had issues since.
I see this as possibly being no different, at least in regards to a 4.0.4 Bootloader, OS and Radio Package.
Click to expand...
Click to collapse
Alright, so will that app tell me what is accessing that feature or do I need to go through every app to find out and what exactly shoould t say in the access?
Help me out here please because this is starting to annoy me!
The fastest way to see what apps have what permissions is Menu > Settings > Apps then go through each app and scroll down to permissions. Or you could back up your apps with TB, do a Nandroid then completely wipe the phone and live with it totally untouched (minus your gmail account of course) long enough to see if the problem goes away.
Don't get me wrong, I've never seen an LTE phone that didn't occasionally disconnect for a few seconds. People that say, "OMG my Rezound never did" are either full of it or didn't pay attention. There are plenty of cases of Rezounds, Maxx's and Thunderbolts having brief and random disconnects. But there's a huge difference between that, and losing signal as often as I was and as often as many people here say they do. There's nothing you can do about the former, but hopefully this is something that can be done about the latter. I'm crossing my fingers that it may help and that it's a relatively simple fix because frankly, until I saw it for myself I thought a lot of people were being drama queens. I'm not a whiner, I'm a doer, so I encourage everyone to go do.
bk201doesntexist said:
Food for thought: Apps have not been updated to work 100% with ICS?
Click to expand...
Click to collapse
There are a TON of apps that haven't been updated. I have a paid app that hasn't been updated that is abandoned and still on the market. Works fantastic except on ICS.
I've thankfully been free of radio issues thus far on my GNex, but I want to thank you for this thread.
KWKSLVR said:
I'm a big proponent that 95% of problems with an Android device are user error. That doesn't mean you're holding it wrong or that you're stupid, merely that something the user has installed or set is affecting something else, that affected something else.
...
Being objective, I decided to freeze TweetDeck with TB. As soon as I did, GPS returned. As soon as I unfroze it, GPS failed. I uninstalled TweetDeck and reinstalled from the Market, and had no more issues.
Click to expand...
Click to collapse
KWKSLVR said:
I make this post primarily to encourage people with the issue to think logically about the apps they have installed and experiment with removing some out of the equation.
Click to expand...
Click to collapse
Not to jump up on too high of a soapbox, but I couldn't agree with you more.
It's very satisfying to read about people methodically, empirically testing. It's something that seems rare these days.
So thank you!
KWKSLVR said:
The fastest way to see what apps have what permissions is Menu > Settings > Apps then go through each app and scroll down to permissions. Or you could back up your apps with TB, do a Nandroid then completely wipe the phone and live with it totally untouched (minus your gmail account of course) long enough to see if the problem goes away.
Don't get me wrong, I've never seen an LTE phone that didn't occasionally disconnect for a few seconds. People that say, "OMG my Rezound never did" are either full of it or didn't pay attention. There are plenty of cases of Rezounds, Maxx's and Thunderbolts having brief and random disconnects. But there's a huge difference between that, and losing signal as often as I was and as often as many people here say they do. There's nothing you can do about the former, but hopefully this is something that can be done about the latter. I'm crossing my fingers that it may help and that it's a relatively simple fix because frankly, until I saw it for myself I thought a lot of people were being drama queens. I'm not a whiner, I'm a doer, so I encourage everyone to go do.
There are a TON of apps that haven't been updated. I have a paid app that hasn't been updated that is abandoned and still on the market. Works fantastic except on ICS.
Click to expand...
Click to collapse
My signal does not go in and out but randomly after hours it might lose data. By looking at it you would never know because everything looks fine but behind the scenes data is not working.
So what we are looking for in permissions is what you listed in the 1st post and that is what will be listed?
I thought it might have been me running in tablet mode so I just switched back to phone mode. Would like to see if it is actually caused by what you say.
[email protected] said:
My signal does not go in and out but randomly after hours it might lose data. By looking at it you would never know because everything looks fine but behind the scenes data is not working.
So what we are looking for in permissions is what you listed in the 1st post and that is what will be listed?
I thought it might have been me running in tablet mode so I just switched back to phone mode. Would like to see if it is actually caused by what you say.
Click to expand...
Click to collapse
When I froze those apps, I picked them because I knew they had access to:
Network communication > view network state > Allows an application to view the state of all networks. The part in bold is the description of what the permission "View Network State" means. That permission is under the "Network Communication" Category. Some apps will have more than that single permission under Network communication, some with have none at all. "Real Signal" has the fewest permissions out of the three I froze, and maybe all three don't HAVE to be frozen, but I haven't tested that yet.
Another random thought. During that time period, I also had a BUNCH of random reboots.
Maybe on other devices 95% user error might be closer.
But, not on my Gnex! What if you bought a completely new phone and have not installed any apps. The first time you open up the stock browser and use it for 5 mins or so on 4G LTE next to the cell tower -75 db stationary and still lose connection of both data and voice with "the triangle of death" on 2 separate GNex with 2 new SIM cards? Is this a bad batch? To me, "bad batch" is when we say 1/100 is a faulty device but this is almost reversed with GNex. We should exchange devices until we find a "good batch"
All I am saying is we all should be a little more compassionate for people like me. A lot of problems are made by users, sure. But it sure isn't 95%....It's more like samsung/google/vzw 60% in this case..
I hope I shed a little light on all the users that did not create user errors yet still have radio problems and VZW keep telling us to wait because issues are going to be addressed with the supposed firmware update that should have come in Feb, now March. Now...I don't know when.
Thank you for your post though, you rock
With anything, even product reviews, the people that have issues always make up the vocal majority. No one talks about how things work the way they should.
If my phone truly dropped 4G as often as it did when I had this application conflict, I'd be in the Verizon store every day until I either had a replacement or got banished from the store. If Verizon told me that it was "normal" and to live with it, I'd pay a visit to management at a different Verizon store and pay an online visit to the BBB. If that didn't do any good and I was really REALLY bored and had nothing better to do, I'd probably draw up a letter to Verizon's legal department about the liability Verizon could have when a consumer can't call 911 in the middle of the night because the radio crashed.
I still think it's an incompatibility hiccup with ICS more than necessarily an issue with Verizon's LTE network. I see GSM owners complaining too. And, as I said in the OP, I can only speak for a "stock" 4.0.4 bootloader/modem/radio experience. I've seen posts from people talking about how their problems have disappeared since making the move from 4.0.2 to 4.0.4. All I can speak of from my own experiences is that I've never had a problem from any version of ICS other than what I experience.
Come to think of it, I think I'll defrost all three of those apps and see what happens, especially since the phone in my hotel seems to be in working order.
OK, in the couple of hours since I've defrosted my cocktail of apps I've:
Opened the Facebook app, watched it poll for GPS and lock, then closed the Facebook app only to have GPS stuck on. Once I went into Settings > Apps > Location Services and tried to uncheck "GPS satellites" it rebooted. After rebooting, the phone showed 4G and a connection to Google's servers but I couldn't browse or use any app that is web based (like speed test, gmail, etc). After about 30 minutes of trying, I rebooted again and everything was fine. I have a feeling it's related to Real Signal looking at the plethora of stuff it monitors and that it's starting up on boot.
That's all I personally care to see. Needless to say, they're all frozen again.
I don't think there is a problem with real signal, I only installed it after having these problems to start with.
Since I got my nexus it works randomly drop voice and data. People would call me and get a fast busy signal. I tried many different radios and they all behaved the same. I switch my network to CDMA only and haven't dropped data or voice in two days.
Sent from my Galaxy Nexus using xda premium
On 4.0.4?
I don't think it's necessarily just Real Signal. I think it's multiple apps polling data from your radios. After a few more days, I'll go through them one by one. So far in my experiences on my setup, there is something up with the combination of those apps.
Again, there's a solid chance that a combination of other apps could give other people similar issues.
I will say this, even if I had problems before installing those apps, this particular cocktail would only make them worse.
It's not ICM
Hi all - First post here, but have been having nightmares with my wifes Nexus - mine is fine and drops NOTHING - EVER.
Hers on the other hand - we are on our 2nd one and I was informed by Verizon today, that it's been 14 days since they replaced it and I"m stuck with it. I rooted her phone and installed 4.04, which fixed the random reboots she was having, and her signal LOOKED stronger, but she is dropping calls like mad and getting kicked off the network randomly.
Anyway, it does not appear to be a ICM thing - I was reading a review on IT World (I'm not allowed to post links till I've posted 8 times? ) - They are describing THE EXACT SAME THING the Galaxy Nexus is having. So there is a switching problem WITH VERIZON. The Maxx isn't ICM and the phone is a totally different manufacturer (Motorola)
I'm smelling class action lawsuit.
Woodk1 said:
Hi all - First post here, but have been having nightmares with my wifes Nexus - mine is fine and drops NOTHING - EVER.
Hers on the other hand - we are on our 2nd one and I was informed by Verizon today, that it's been 14 days since they replaced it and I"m stuck with it. I rooted her phone and installed 4.04, which fixed the random reboots she was having, and her signal LOOKED stronger, but she is dropping calls like mad and getting kicked off the network randomly.
Anyway, it does not appear to be a ICM thing - I was reading a review on IT World (I'm not allowed to post links till I've posted 8 times? ) - They are describing THE EXACT SAME THING the Galaxy Nexus is having. So there is a switching problem WITH VERIZON. The Maxx isn't ICM and the phone is a totally different manufacturer (Motorola)
I'm smelling class action lawsuit.
Click to expand...
Click to collapse
Yes, indeed.
I am very surprised to not see one yet!
It means all of us with this issue is actually being very patient at the moment.
Again, for anyone who does not have this issue at all, and curious to find out what issue we all are actually describing here by LTE Connection Drop + Voice Drop is:
http://code.google.com/p/android/issues/detail?id=24345
Man, why does everyone always pull the "class action lawsuit" line?
Firstly, you're not going to do diddly squat legally about it, so stop kidding yourselves (and us) when you say that you are.
Secondly, no service you pay for is "guaranteed" to have 100 percent uptime. My Comcast internet connection goes out every 3 months or so anywhere from 5 hours to one day. Do you think I have legal grounds to sue them? Nope. When a thunderstorm rolls in and you lose power for 12 hours, can you sue your electric company? Nope. In fact, I'm pretty sure in most ToS contracts or forms that you sign, it states that they do not guarantee you anything.
LTE is a relatively new technology, and Verizon is the first one to offer it. There's going to be hiccups and growing pains. It's been a year and it's A LOT better now than it was back when it started. 4 years ago we were all happy to get something faster than EDGE speeds, and now we get connections capable of 40/50 Mbps down at times and people are still unhappy.
I understand people's frustrations with the network/switching issues that are occurring between CDMA and LTE. But we live in an age where everyone feels entitled and important enough to immediately sue another company at the drop of a hat.
Here's an idea: If you are faced with severe LTE switching issues and it's a continuing problem, call up customer support. Tell them what is going on and let them help you. Yes, you are past your 14 day return policy, but you have one year of a device warranty, they will ship you out a replacement device. Since your Nexus works fine and your wife's does not, it leads me to believe that it's not a network issue in your area, and either: A. Your wife got two dud Nexus' in a row, which sucks but is not unheard of. or B. Your wife is using some sort of app or service that interferes with the radios. If you still have the issue after the 3rd replacement, call them up again and explain, and they just might be able to give her a different device altogether if the Nexus isn't working out for her.
Dear MMcCraryNJ,
hear my long plea if you have the time. If you don't that is okay.
Firstly, I am so glad you seem to be not affected by this issue on your GNex.
Every single day, I wish I was in your shoes.
On the brighter side though, with LTE Data/voice drop & severe vertical banded screen & one-way-microphone outbound issues, I have come to join in XDA forum. I've also gotten to know countless VZW / Samsung customer service representatives at all levels as well as local store customer service agents.
Secondly, I, and I am sure most of all the other GNex users with above issues, know that no product & service is guaranteed to work perfectly with 100% uptime. Personally, it takes a significant defect of any product for me to call customer service at all. I am one of those, who actually try to live with products that have minor flaws everyday. If GNex did drop my LTE 3-4 times daily, I'll live with out much complaint let alone 3 months that you've mentioned. 3 months of uptime would be heavenly, but I'll actually be perfectly fine with 3 hours uptime. Sadly, my uptime has been 5-10 minutes with LTE. If my one-way-outbound microphone cut off issue happened 1 out of 10 calls, I'll live happily. Sadly, nearly every other call makes my voice into a robot and I have to call back again.
I am personally coming from Droid Eris long long time ago when Android first came out with newest 3G technology back then. Eris wasn't issue free but my satisfaction with what I got was pretty much 95%. You see, as long as a product performs what it claimed to perform 60-80% of the time, I am happy. Claim and advertisement that Verizon made with CDMA Galaxy Nexus in the US as "The latest 4G LTE Pure Google ICS Smartphone meeting the most reliable 4G LTE network in the world" caught my attention, as many others, to actually decide to choose this new phone with my 2 year contract over countless androids that came out in the past 3 years.
Again, our frustration that is described on these post is described in detail here (http://code.google.com/p/android/issues/detail?id=24345) it is not a LTE / 3G switch issue only. Switching issue is very small part of this problem. I will not go into any detail of one-way-microphone cut off issue at all, due to its unrelated nature on this particular post.
Just as you've suggested naively, your suggestions in order that you wrote them in were exactly the steps I thought and took from very first day I purchased GNex back 4 months ago from a local verizon store. I have stopped in at the verizon store to get exchanges of the actual device, SIM card. None of these replacements solved the data/voice drop issue. I am all talking about stock 4.0.2 without any apps installed on any of these GNex. It can't possibly be the bad batch as I received batches that were produced in completely different months. I loved whatever was promised with GNex so much that I was determined to find the one for me as no other devices Verizon offer at the time appeal to me at all. As 14 days has passed, the local verizon literally told me to 1) wait for the update 2) root your device to all different kind of ROMs and Radios 3) call VZW customer service. Which all of the advice I followed, I am still waiting, none of the ROMs and radios solved the issue.
Ever since then, I've been calling VZW and Samsung (when VZW transferred me), and talked to numerous customer service representatives at all different levels. (Level 2 & 3 and at some points I've been transferred and escalated twice to a person really higher up) With my efforts, I was actually able to tag all my calls, and send them screenshots (via e-mail), and follow through to actually make above mentioned issues officially put on VZW technical bulletin. It is a huge improvement, because when I first called about these issues, they told me "They've never heard of these issues.". Now, after all of our efforts, they admit there's over "120 technical bulletin reportings on these issues."
You do think that it is so easy to get a refurbished factory replacement phones with all my history right?
The answer is sadly No. They've been literally telling me to wait a little longer no matter how much I requested them to get me a replacement device. They are indeed very hesitant to keep replacing devices for all of us especially now days where the supposed update is going to resolve these issues. And on my end, I want to see first if the software fixes it, because I am literally burned out to get another screen protector install everything again, etc. Now the official answer is wait....for the update. If they don't keep their last promise of March update to resolve this issue, that is when my patience will run out and I'll jump to a different device. Although, I love this phone....
This is the longest online posting of any sort in my life ever. I hope this somewhat gives you a new perspective on what unlucky GNex user like myself had to go through in the past 4 months due to getting "bad batches"
Trust me, I hate to live in a society where anybody can talk about law suits against anybody. But, this was one of my first moments that I literally felt like I was hopeless & got betrayed by VZW / Samsung / Google. I started to fantasy about way to make them responsible for this poor product and service. All I wanted was at least 60 percent working "4G LTE Smartphone". (4G LTE is turned off due to connection drop, Phone is unusable as business purposes due to frequent one-way-cut off). After $299 and 2 year contract with $75 monthly service bill of 4 months with all the time I spent to help VZW/Samsung with this issue as a customer, my wildest dreams of thinking of participating in a class law suit, which will never happen, actually make me feel a little bit less helpless towards these major corporations as a customer.
Thank you for hearing my plea. I sincerely apologize for the length of this post.
Hope more of us can enjoy this great GNex in the near future.
After all, I love this device, I love this XDA forum and GNex community. I wouldn't want to switch to a different device just yet
So within 1st 3 days of upgrading to my awesome SGS3 on T-MO, I noticed that anything data related was down to an absolute crawl. Turns out I was streaming all my Amazon music ONLINE and that sucked up my entire month's allowed bandwidth and so was stuck on <56k speeds until my cycle renewed TWO WEEKS later. So I somehow made do without any data until then.
So fast forward 2 weeks later, and I'm throttled ALREADY!! Anyone have any tips/advice on how to keep my data usage lower? I know I can use wifi whenever possible, but even doing so I'm already capped at my data limit before I'm throttled by like 99%. Alternatively, is there any way to increase the "unlimited" cap before I get throttled? I just upgraded my contract and don't want to deal with the ETF/changing carriers.
Any help would be much appreciated... thank you!!
grubbslubbs said:
So within 1st 3 days of upgrading to my awesome SGS3 on T-MO, I noticed that anything data related was down to an absolute crawl. Turns out I was streaming all my Amazon music ONLINE and that sucked up my entire month's allowed bandwidth and so was stuck on <56k speeds until my cycle renewed TWO WEEKS later. So I somehow made do without any data until then.
So fast forward 2 weeks later, and I'm throttled ALREADY!! Anyone have any tips/advice on how to keep my data usage lower? I know I can use wifi whenever possible, but even doing so I'm already capped at my data limit before I'm throttled by like 99%. Alternatively, is there any way to increase the "unlimited" cap before I get throttled? I just upgraded my contract and don't want to deal with the ETF/changing carriers.
Any help would be much appreciated... thank you!!
Click to expand...
Click to collapse
Well on ICS you can monitor and set your own data limits. Another thing you might want to look into is not using amazon music. I know this sounds dumb but if it's causing you to use up so much data use something else. I stream Pandora all month long and never get throttled. I have the 5GB data plan. Oh and since I work for tmobile you should probably call in about this issue so they can compare your actual usage to the networks to make sure it isn't something they might have to fix. Rarely happens but I have seen this at least a few times. All you can do is increase your data plan. and set your limits through ics. or dial #web# and it will display your usage. or go to tmobile.com under usage you can see it here as well.
How much data are you allowed before you are throttled? You might try downloading your audio directly to your device with a wifi connection. You might also try Google Music, which caches lots of what it streams.
There are many data usage tracking apps, but I prefer LBE security in the market. Give it a try.
Thanks for the responses!
To follow up - yes I have since moved all my Amazon mp3s directly onto my phone, so that's no longer a problem. And prior to the S3, I had the MyTouch 4G, which, while not a spectacular phone, did everything I needed. My amazement with the S3 is that, beyond the first few days of accidentally streaming all my usage away with the Amazon mp3s (which was decidedly dumb of me), my data usage habits haven't changed all that much since my older phone. So I was completely blindsided this month when I already hit my data limit.
I'll need to dig into this a bit more with T-MO, but I was asking in the forum to see if anyone knew of any background app or program, or anything specific to the GS3 that would be using a steady stream of data without my knowledge? Again, thanks in advance for your help!
grubbslubbs said:
Thanks for the responses!
To follow up - yes I have since moved all my Amazon mp3s directly onto my phone, so that's no longer a problem. And prior to the S3, I had the MyTouch 4G, which, while not a spectacular phone, did everything I needed. My amazement with the S3 is that, beyond the first few days of accidentally streaming all my usage away with the Amazon mp3s (which was decidedly dumb of me), my data usage habits haven't changed all that much since my older phone. So I was completely blindsided this month when I already hit my data limit.
I'll need to dig into this a bit more with T-MO, but I was asking in the forum to see if anyone knew of any background app or program, or anything specific to the GS3 that would be using a steady stream of data without my knowledge? Again, thanks in advance for your help!
Click to expand...
Click to collapse
What is your data monthly limit ?
Internet is all good here
Sent from my SGH-T999 using xda premium
Crisisx1 said:
What is your data monthly limit ?
Click to expand...
Click to collapse
It's 2GB.
So after crying to TMO for a while, they told me they could up my limit but I would have to renew again and (of course!) increase my monthly bill which is already ghastly! I guess from the lack of many responses or even any other threads with similar experiences, it probably isn't some hidden data sucker upper program that's the problem here... just me being careless with my data usage... =(
Did you by chance use an upgrade for this phone? If your answer is yes, I might have some insight on this.
You should take a look under Data Usage in your settings to see what apps are using the most data. YouTube tends to be one of the bigger ones if you're on it more than once in a while. Or maybe you have an app that's constantly backing up apps.. That takes a lot of data too. Look around and check their usage.
Turn of syncing, Contacts, Picasa, Mail etc, Check them Manually
Install Opera Mini, uses up to 90% Less data than normal browser BUT loads websites slower
Using Youtube? Turn HQ off, but on this screen the quality will kill you.
grubbslubbs said:
Thanks for the responses!
To follow up - yes I have since moved all my Amazon mp3s directly onto my phone, so that's no longer a problem. And prior to the S3, I had the MyTouch 4G, which, while not a spectacular phone, did everything I needed. My amazement with the S3 is that, beyond the first few days of accidentally streaming all my usage away with the Amazon mp3s (which was decidedly dumb of me), my data usage habits haven't changed all that much since my older phone. So I was completely blindsided this month when I already hit my data limit.
I'll need to dig into this a bit more with T-MO, but I was asking in the forum to see if anyone knew of any background app or program, or anything specific to the GS3 that would be using a steady stream of data without my knowledge? Again, thanks in advance for your help!
Click to expand...
Click to collapse
Tmo has been very understanding when my family or I have made similar mistakes. My son went wild downloading games with monthly subscriptions and Tmo made it all go away. Be nice/professional and ask for a manager or the next in command if you are not able to rectify the issue. Being a 10+ year Tmo guy they treat me well. Learn to work the system and stay cool. Sometimes it takes multiple calls to find the right person that is willing to help.
Watch out for Google+ and instant upload along with dropbox too. All 3 will instant upload unless you change the settings
Sent from my SGH-T999 using xda app-developers app
Also see what apps or accounts are set to auto sync and you could limit background processes as I on my s3 staying logged on eBay for instant notifications,having gmail and other apps set to auto sync and too many background processes was costing me 10 to 12 Mega bytes a day times that by 30 days and that's like 300 to360 megabytes a months wasted you can always check your e-mail and stuff manually unless your a business man and relied on heavy notifications this will help you save a lot of data it keeps me safe because I have the five GB plan too and I've went over a lot until I dug into my settings, hope this helps.
Sent from my SGH-T999 using xda premium
Awesome, thanks everyone for your suggestions! I totally forgot about all the background apps/processes that auto-sync... definitely has helped some. Still isn't 100% better, but like someone else suggested earlier, I was able to talk my way through with a helpful rep. I am also a longtime customer, and they seemed to want to work with me, as opposed to giving me the shaft.
Don_Perrignon said:
Did you by chance use an upgrade for this phone? If your answer is yes, I might have some insight on this.
Click to expand...
Click to collapse
Yes, I did an upgrade through Wal-Mart the week it was launched in the US.
Same thing happened to me. I just restarted a cycle.... But the cycle before this one... Some app used nearly a GB of data around 5 in the morning 3 days into the cycle. By the time I realized this and called TMobile... I was up into the 3.6 range... Couldn't track down the app because I was rom jumping. Anyway, TMobile wasn't much help... I thought for sure they would reset my data since they can see my usage history, but no dice. Bastards! :cyclops:
SiNJiN76 said:
Same thing happened to me. I just restarted a cycle.... But the cycle before this one... Some app used nearly a GB of data around 5 in the morning 3 days into the cycle. By the time I realized this and called TMobile... I was up into the 3.6 range... Couldn't track down the app because I was rom jumping. Anyway, TMobile wasn't much help... I thought for sure they would reset my data since they can see my usage history, but no dice. Bastards! :cyclops:
Click to expand...
Click to collapse
Ouch!! Yeah, I was hoping to have some sort of definitive answer like you did (1 unknown app hogging all the data at some random time) but I really didn't have anything to pin-point the problem. Were you able to remove/disable that app from doing that?
How about you post what apps you have installed and we can all compare and see if anyone else has the same problem with some of the same apps. Just a thought to maybe help you out. Im just bored shopping with the gf lol.
Sent from my SGH-T999 using xda premium
If you're still hitting your cap in the next few months you might consider a 5GB plan. It'll give you quite a bit more data to work with and you can tether with T-Mobile's blessing.
I recently moved in to a new apartment for college and unfortunately my signal is very poor while inside the building.
This is really the only place on campus that I don't get great signal unless I get close to the window and pray that my phone decides to connect.
I've briefly looked into possible solutions but wanted to see if anyone had any suggestions/opinions on what I should/ could do.
I briefly looked into the Sprint AIRAVE, which I should be able to get. However, unless I can get it for free then I really don't see it as a viable solution, especially since my contract is up soon and I can just move to another carrier.
At this point I see my options being:
1. Get the AIRAVE.
2. Purchase a 3RD party signal booster (If cheaper than Sprint one).
3. Come up with some kind of DIY solution
4. Change some things on my phone in the hope that it improves.
5. Switch to another carrier.
What do you guys suggest doing/ think is the best option?
Are there ay other options I've missed?
Current Setup on my Epic 4g:
Rom: CM9 STABLE build from 8/10
Kernal: Shadow v0.6.3.3
PRL: FC09
I suggest option #1: Call Sprint and throw a fit, and have them provide you an airave
You may be better off with option 5.
The Airave is more of a cop-out solution for Sprint and their craptastic network. However, if it works for you then by all means go with it.
I've been with them for over 10 years now and haven't seen much network improvement in my city in the last 5 years. There are big patches of dead and weak signal spots all over. Hell, I can step outside my office building and find a dead spot in one 5 foot span, then move out of that span and be in a 3-signal strength spot.
I'm waiting a bit longer to see if their network will improve in my area. Otherwise, I will most likely jump carriers.
nikon120 said:
You may be better off with option 5.
The Airave is more of a cop-out solution for Sprint and their craptastic network. However, if it works for you then by all means go with it.
I've been with them for over 10 years now and haven't seen much network improvement in my city in the last 5 years. There are big patches of dead and weak signal spots all over. Hell, I can step outside my office building and find a dead spot in one 5 foot span, then move out of that span and be in a 3-signal strength spot.
I'm waiting a bit longer to see if their network will improve in my area. Otherwise, I will most likely jump carriers.
Click to expand...
Click to collapse
My family has used them for about 10 years total, with a brief break when we lived in england. I've never really had any problems with getting signal where I needed it before now. But yeah, at this point they better make a good offer if they want me to stay with them.
So I called sprint, they wanted me to go through some troubleshooting stuff and ended up asking me if I was rooted.
I had a bunch of back and forth with him and he claimed that being rooted/not on stock caused my phone to show no "vital signs" and that even if I am using the proper PRL it doesn't matter. Everything he said sounded like a bunch of policy stuff and he never gave a clear explanation of why it mattered if I am rooted. Anyways he said I could restore to stock/factory settings and then he would call me back latter and we would troubleshoot stuff.
I am going to be doing the flowing:
1. Backup everything
2. Odin back to stock (non-rooted + update)
3. Go through the troubleshooting, even though I know it won't make a difference.
4. Hopefully get the AIRAVE for free.
5. Go back to my current setup.
I've also noticed that turning 4G on may actually make a difference in signal (Since there is 4G in atlanta).
Does anyone have in thoughts about this?
Am I wrong in saying that being rooted has NO effect on connectivity?
GuidingArrow said:
So I called sprint, they wanted me to go through some troubleshooting stuff and ended up asking me if I was rooted.
I had a bunch of back and forth with him and he claimed that being rooted/not on stock caused my phone to show no "vital signs" and that even if I am using the proper PRL it doesn't matter. Everything he said sounded like a bunch of policy stuff and he never gave a clear explanation of why it mattered if I am rooted. Anyways he said I could restore to stock/factory settings and then he would call me back latter and we would troubleshoot stuff.
I am going to be doing the flowing:
1. Backup everything
2. Odin back to stock (non-rooted + update)
3. Go through the troubleshooting, even though I know it won't make a difference.
4. Hopefully get the AIRAVE for free.
5. Go back to my current setup.
I've also noticed that turning 4G on may actually make a difference in signal (Since there is 4G in atlanta).
Does anyone have in thoughts about this?
Am I wrong in saying that being rooted has NO effect on connectivity?
Click to expand...
Click to collapse
If you do anything with Sprint that involves troubleshooting, you should be on 100% stock. Also, never admit to rooting, even though there is that PDF from internal Sprint mail around these forums saying it's basically okay for customers to be rooted. It's way easier to just get back on stock and step through troubleshooting, than dealing with a script following CSR on the matter.
It takes an experienced flasher all of 3 minutes to get from stock back to previous setup or a new custom setup. So not a big deal.
Turning on 4G is an entirely different radio; hence you would have differing signal strengths from 4G to 3G.
GuidingArrow said:
I recently moved in to a new apartment for college and unfortunately my signal is very poor while inside the building.
This is really the only place on campus that I don't get great signal unless I get close to the window and pray that my phone decides to connect.
I've briefly looked into possible solutions but wanted to see if anyone had any suggestions/opinions on what I should/ could do.
I briefly looked into the Sprint AIRAVE, which I should be able to get. However, unless I can get it for free then I really don't see it as a viable solution, especially since my contract is up soon and I can just move to another carrier.
At this point I see my options being:
1. Get the AIRAVE.
2. Purchase a 3RD party signal booster (If cheaper than Sprint one).
3. Come up with some kind of DIY solution
4. Change some things on my phone in the hope that it improves.
5. Switch to another carrier.
What do you guys suggest doing/ think is the best option?
Are there ay other options I've missed?
Current Setup on my Epic 4g:
Rom: CM9 STABLE build from 8/10
Kernal: Shadow v0.6.3.3
PRL: FC09
Click to expand...
Click to collapse
Maybe try the nexus modem and see if that improves signal. Some people say it has and got rid of dropped calls. Samsung is notorious for making awful modems, but Google made the Nexus one, so it is better for me and most people who have tried it.
I know really shouldn't have admitted to being rooted but I think I kind of wanted to argue with him about it, just to see what kind of reasoning they give.
And yeah, flashing back to my previous setup shouldn't be too hard. I already know for a fact that going to stock won't solve the problem,
I'm still testing the 4G thing since I can't really confirm if it is actually boosting the signal or not.
___________________________________________________________________________________________________________
@xboxfanj: I thought about trying that the other day. I have to be on a CM7 rom to use it, correct?
GuidingArrow said:
I know really shouldn't have admitted to being rooted but I think I kind of wanted to argue with him about it, just to see what kind of reasoning they give.
And yeah, flashing back to my previous setup shouldn't be too hard. I already know for a fact that going to stock won't solve the problem,
I'm still testing the 4G thing since I can't really confirm if it is actually boosting the signal or not.
___________________________________________________________________________________________________________
@xboxfanj: I thought about trying that the other day. I have to be on a CM7 rom to use it, correct?
Click to expand...
Click to collapse
Now there is a patch for CM10 as well. Nothing yet on stock or CM9.
Yeah I noticed that. I tried switching to PA1.99 and using the nexus modem but it didn't have any kind of effect in my apartment.
So I odined back to stock fc09.
The Sprint rep called me back, I told him it didn't have an effect (because it didn't).
He agreed to send me the AIRAVE at no charge so I should hopefully have it in a week or so.
After I get it all setup I'll update this thread with details as to whether or not it actually solves the problem.
Now time to root my phone again...
xboxfanj said:
Now there is a patch for CM10 as well. Nothing yet on stock or CM9.
Click to expand...
Click to collapse
Waiting for someone to do a TW stock patch!
Sent from my PantechP4100 using xda premium
kennyglass123 said:
Waiting for someone to do a TW stock patch!
Sent from my PantechP4100 using xda premium
Click to expand...
Click to collapse
I am dying for the cm9 patch!! So far aokp has given me my best setup (sorry KG, TPR is a very close 2nd!).
Sent from my SPH-D700 using xda premium
kennyglass123 said:
Waiting for someone to do a TW stock patch!
Sent from my PantechP4100 using xda premium
Click to expand...
Click to collapse
Hopefully it'll be compatible with the touchwiz framework. Does anyone know where I can find the mtd tw device source?
Sent from my SPH-D700 using Tapatalk 2
Received the AIRAVE today. Took a little bit of fiddling to get it setup right.
I now get pretty consistent signal, generally 5 full bars, throughout my apartment.
My only real complaint is that it decreases my internet download speed from over 100Mb/s to around 40Mb/s.
The decrease is unavoidable since I have to use the AIRAVE router functionality in order to have it and my computer hooked up.
However it did seem to increase my upload speed by about 5Mb/s once I increased the limit it had set by default.
It also seems to causes me to receive texts twice but that may have just been a one off thing.
Overall it has solved the issue and since it was free I can't really complain.
The double text is an occasional thing and probably will never happen again. I hooked my airave to my router instead of the modem as suggested and it works just fine and does not interfere with my throughputs.
kennyglass123 said:
I hooked my airave to my router instead of the modem as suggested and it works just fine and does not interfere with my throughputs.
Click to expand...
Click to collapse
This is how I have mine set up and it works perfect.
Mine is setup so that the AIRAVE connects to the wall and then to my laptop (it's probably hooked to a router/modem somewhere but it's dorm internet so I have no control over that).
It would probably be faster if I hooked it through a separate router but I don't really want to spend the money on one, and would need a pretty decent one since my school has one of the top 10 fastest internet connections in the country (if I had to guess number 3, behind the pentagon and google fiber).
Having a very strange problem with my S3. I've noticed it at home more than anywhere else but basically what happens is that if someone calls me, the phone doesn't ring on my end but I do get a voicemail notification after they've left a message. Then when I talk to them, they tell me that on their end my phone rang once or twice and then went straight to voicemail. And my phone doesn't show any missed calls so obviously, my phone never detected that there was an incoming call.
BTW, it doesn't happen all the time. Sometimes the calls come in just fine.
I've checked my signal strength and it's always between 3 and 5 bars. I've missed more calls than I can count because of this. Some of them were important calls.
And I don't have any problem making outgoing calls or using the data connection for anything.
Any idea what's going on?
BonesHopkins said:
Having a very strange problem with my S3. I've noticed it at home more than anywhere else but basically what happens is that if someone calls me, the phone doesn't ring on my end but I do get a voicemail notification after they've left a message. Then when I talk to them, they tell me that on their end my phone rang once or twice and then went straight to voicemail. And my phone doesn't show any missed calls so obviously, my phone never detected that there was an incoming call.
BTW, it doesn't happen all the time. Sometimes the calls come in just fine.
I've checked my signal strength and it's always between 3 and 5 bars. I've missed more calls than I can count because of this. Some of them were important calls.
And I don't have any problem making outgoing calls or using the data connection for anything.
Any idea what's going on?
Click to expand...
Click to collapse
Is it just certain contacts? You may have them set to go directly to voicemail by accident. I can't find where the list is in the phone though ahah, I can see how to add them to reject list though.
EDIT: Found it go to dial-pad and hit menu and then call settings and you will see call rejection see if you have anyone in there.
Halmo said:
Is it just certain contacts? You may have them set to go directly to voicemail by accident. I can't find where the list is in the phone though ahah, I can see how to add them to reject list though.
EDIT: Found it go to dial-pad and hit menu and then call settings and you will see call rejection see if you have anyone in there.
Click to expand...
Click to collapse
Nope, has nothing to do with who's calling. Sometimes a call from the same person will come through but ten minutes earlier it didn't.
Ive had similar problems in the past. Turned out the phone signal was going up and down. When it was up, calls came through. And down, well duh. Either way, try a new radio. Maybe it'll hold a signal better. I've heard people complaining about H1, but cant say either way myself. Just a suggestion.
Ends said:
Ive had similar problems in the past. Turned out the phone signal was going up and down. When it was up, calls came through. And down, well duh. Either way, try a new radio. Maybe it'll hold a signal better. I've heard people complaining about H1, but cant say either way myself. Just a suggestion.
Click to expand...
Click to collapse
how can I try a new radio?
BonesHopkins said:
how can I try a new radio?
Click to expand...
Click to collapse
there's a thread in development. some people call em modems, but its the same thing. Choice of 3 i think.
Having the exact same issue is your phone always in lte while this happens?
Sent from my htc_jewel
Andrew149 said:
Having the exact same issue is your phone always in lte while this happens?
Sent from my htc_jewel
Click to expand...
Click to collapse
As far as I can tell.
stay away from LH1 modem it's trash....
BonesHopkins said:
As far as I can tell.
Click to expand...
Click to collapse
Same here
Sent from my htc_jewel
BNaughty said:
stay away from LH1 modem it's trash....
Click to expand...
Click to collapse
My baseband version is UCLG1.
btw, I never had this problem with my iphone 3GS which I had for almost 3 years.
I have to say that even though on paper the S3 blows the iphone out of the water, for pure functionality without problems, the iphone is definitely way ahead of the S3. I'm pretty much stuck with it for the next two years but I have a feeling that if things stay more or less the same in the cellphone market, I'll probably be switching back to iphones after my contract is up. The S3 is very cool but I've just had way too many problems with it that I never had with my iphone. My iphone just..........worked. With my S3 calls don't come through, I'm constantly having to force stop apps so my battery doesn't drain all the time (and even then, half the time the battery drains like crazy no matter what), the visual voicemail is sketchy as hell and doesn't work right half the time, the data connection even when it shows a strong LTE signal is often very slow and times out a lot, and a bunch of other misc. annoyances that I never had with the iphone. I wouldn't say I'm sorry that I bought the phone because I wanted to try out the latest and greatest but when my friends and coworkers have asked me about it, I've been telling them they'll be better of waiting for the iphone 5. Sorry to vent but overall, after having it for almost two months, I've concluded that I'm very disappointed with this phone. Sure, I can do things with it that I couldn't do with the iphone but f*ck me, at least with the iphone I could do basic sh!t like receive phone calls and check my email without the connection timing out all the time.
BonesHopkins said:
My baseband version is UCLG1.
btw, I never had this problem with my iphone 3GS which I had for almost 3 years.
I have to say that even though on paper the S3 blows the iphone out of the water, for pure functionality without problems, the iphone is definitely way ahead of the S3. I'm pretty much stuck with it for the next two years but I have a feeling that if things stay more or less the same in the cellphone market, I'll probably be switching back to iphones after my contract is up. The S3 is very cool but I've just had way too many problems with it that I never had with my iphone. My iphone just..........worked. With my S3 calls don't come through, I'm constantly having to force stop apps so my battery doesn't drain all the time (and even then, half the time the battery drains like crazy no matter what), the visual voicemail is sketchy as hell and doesn't work right half the time, the data connection even when it shows a strong LTE signal is often very slow and times out a lot, and a bunch of other misc. annoyances that I never had with the iphone. I wouldn't say I'm sorry that I bought the phone because I wanted to try out the latest and greatest but when my friends and coworkers have asked me about it, I've been telling them they'll be better of waiting for the iphone 5. Sorry to vent but overall, after having it for almost two months, I've concluded that I'm very disappointed with this phone. Sure, I can do things with it that I couldn't do with the iphone but f*ck me, at least with the iphone I could do basic sh!t like receive phone calls and check my email without the connection timing out all the time.
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All of the issues you listed are not really S3 specific because I have had none of them and have had my phone since release. Apart from the video voicemail which I can't comment on because I have never used.
BonesHopkins said:
My baseband version is UCLG1.
btw, I never had this problem with my iphone 3GS which I had for almost 3 years.
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I've had my I747 since release in June and not experienced any of these issues. Over the years with Blackberrys and the Galaxies I found most problems result from variances in the network. Signal strength, carrier software and even where the phone is in the house. I dislike much about the iPhone (I do have a 4th gen iPod) and much prefer the openness of the Android OS and NO iTunes. Hope things with S3 get better for you.
Still having the problem. It seems to happen most often when I have LTE enabled. I disabled it using the method mentioned in another thread where you remove the sim then enter a code which takes you to the menu where you can choose what to use.
When I had LTE disabled, it didn't seem to miss as many calls. But when LTE is on, I miss a crapload of calls. I'd leave LTE off but for some reason it keeps re-enabling itself every few days so it's turning into a massive pain in the ass.
Any suggestions?
I have the same issue as you, but I'm on Wind Mobile. This issue happens intermittently anywhere between 1 to 2 days, my phone will stop being able to receive calls. It's very frustrating and Samsung is really no help. After two attempts on trying to "repair" my phone, they have failed each time. The only thing they did was they ran a "RF Test" and everything passed, they said. So they re-flash my phone with the same ROM - again and again.. I told them, "This is my second time sending it in, and you guys are redo'ing the same steps as the first repair. You don't need to be a rocket scientist to know this, but wouldn't you think when you send me back the phone - the issue is still going to be there?!" ... And sure enough, when I got the phone back, I was still unable to receive calls..
So I took matters into my own hands - I flashed it with a older release stock rom and I tested it for 2 weeks, and it was able to receive calls. When I flashed with the earlier release, it also flashed the baseband. Either way, I should not be prevented from using the up to date software! This is a Samsung issue but if you ever tried dealing with them over the phone, it's painful. They said they would send me a REFURB replacement - (believe me, I tried fighting for a brand new phone, since I paid for a brand new phone and this issue came straight out of the box - it's not even my fault to begin with!) it's been 3 weeks and I still don't see any phone replacement nor did I receive any mails from Samsung.
Btw, Galaxy S3 is the phone I have.
If you discover a permanent fix for this issue, please let me know. I've been searching but no luck.
Thanks!
UPDATE: it's been over a month and I still don't see any phone replacement nor did I receive any mails from Samsung. So I called Samsung today after a month and 2 weeks. They said my replacement have been cancelled. First they said it's approved and requested me to send in my receipt for the phone. I had done the the very moment I hung up the phone from when they told me my replacement was approved (that was over a month ago). They want me to sent it in again to Samsung so they can "test". This is just ridiculous and getting out of hand. Does ANYONE have a fix for this????
Other forums are saying this is a wide spread issue...
are u missing imei, or just the problem you descibe... try flashing the latest modem... maybe yell at it while it flashes...
Nope, just having the issue I described... IMEI is exist and is valid.
aftershocks said:
Nope, just having the issue I described... IMEI is exist and is valid.
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There's some newer modems out you could try but it still sounds like hardware...
Not sent from your phone...
Sorry for the late entry here but I'm also having the issue. aftershocks, and anyone else having this issue, open battery stats - what does your "mobile network signal" bar look like? Mine is mostly tan except for when I make calls, which then it goes green. I also have an HTC One X (AT&T model) and the bar's mostly green on the HOX.
I've flashed back to the original modem (UCLEM) to see if that helps and I'll move forward from there if not. UCDLK3 was the modem I was originally on when I noticed the missed calls. Here's the thread with radios: http://forum.xda-developers.com/showthread.php?t=1831898.